The Donna Portals
516 USD
a notte
Media per settembre
Prezzi per The Donna Portals
Seleziona le date per controllare prezzi e disponibilità
516 USD
a notte
Media per settembre
Prezzi medi mensili
Presso The Donna Portals, il prezzo per notte è in media di 210 USD nel mese più economico (novembre) e di 560 USD nel mese più caro (agosto), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 239 USD |
| febbraio | 231 USD |
| marzo | 226 USD |
| aprile | 304 USD |
| maggio | 447 USD |
| giugno | 536 USD |
| luglio | 536 USD |
| agosto | 560 USD |
| settembre | 516 USD |
| ottobre | 360 USD |
| novembre | 210 USD |
| dicembre | 234 USD |
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set · 516 USD
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Prezzo più alto: agosto (circa 560 USD)
Prezzo più basso: novembre (circa 210 USD)
Informazioni su questa struttura
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato, grazie ad un'ampia gamma di servizi, che includono una sauna, una palestra aperta giorno e notte...
Servizi
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato, grazie ad un'ampia gamma di servizi, che includono una sauna, una palestra aperta giorno e notte e una piscina stagionale all'aperto. Questo hotel propone, inoltre, il Wi-Fi gratuito, servizi di concierge e un servizio babysitter a pagamento.
Servizi per le aziende
Potrai usufruire di check-in veloce, check-out veloce e un pratico servizio di lavanderia e lavaggio a secco. Un hotel offre 2 sale riunioni disponibili per eventi. Il un parcheggio con posti limitati è disponibile in loco.
Ristorazione
Prova le specialità di Astir, il ristorante di un hotel, o richiedi il comodo servizio in camera 24 ore su 24. Desideri rilassarti con un drink rinfrescante? Troverai un bar a bordo piscina e 2 bar/lounge. La colazione preparata su ordinazione è disponibile a pagamento tutti i giorni dalle ore 08:00 alle ore 11:00.
Camere
Rilassati in una delle 64 camere con arredamento individuale della struttura, complete di minibar e TV a schermo piatto. Le camere sono dotate di balcone. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di vasca o doccia, soffione a pioggia e set di cortesia gratuiti.
Posizione
Soggiornando in The Donna Portals a Calvià (Portals Nous), sarai a 4 minuti di auto da Puerto Portals e 7 minuti da Porto di Palma di Maiorca. Questo hotel sulla spiaggia dista 6,1 km da Cala Mayor e 6,3 km da Parco divertimenti Katmandu Park.
Nelle vicinanze
Cala di Portals Nous(1 miglia)
Puerto Portals(1 miglia)
Cala Comptesa(1 miglia)
Spiaggia di Illetas(1.1 miglia)
Real Golf de Bendinat(1.8 miglia)
Spiaggia di Calanova(2.1 miglia)
Spiaggia di Son Caliu(2.5 miglia)
Cala Mayor(2.8 miglia)
Spiaggia di Palma Nova(2.8 miglia)
Palazzo Marivent(3 miglia)
Fundació Pilar i Joan Miró a Mallorca(3.1 miglia)
Parco divertimenti Katmandu Park(3.9 miglia)
Lollipops Sala per Feste per Bambini e Area di Gioco Avventura(4.5 miglia)
Casinò di Maiorca(4.6 miglia)
Centro commerciale Porto Pi(4.9 miglia)
L'aeroporto internazionale più vicino è Aeroporto di Palma di Maiorca (PMI)(14.4 miglia)
Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Parcheggio valet
Posizione
Falconer, 19, Portals Nous, Isole Baleari, Spagna
Cala di Portals Nous (1 miglia)
Puerto Portals (1 miglia)
Cala Comptesa (1 miglia)
Spiaggia di Illetas (1.1 miglia)
Real Golf de Bendinat (1.8 miglia)
Spiaggia di Calanova (2.1 miglia)
Opzioni camera
10
Doppia Junior, balcone, vista spiaggia
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
280 ft²
BalconeAria condizionataRiscaldamentoWi-Fi (gratuito)
19
Penthouse
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
398 ft²
BalconeAria condizionataRiscaldamentoWi-Fi (gratuito)
7
Doppia Executive, balcone (by Marcel Wanders)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
BalconeAria condizionataRiscaldamentoWi-Fi (gratuito)
9
Games Suite
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
527 ft²
BalconeAria condizionataRiscaldamentoWi-Fi (gratuito)
8
Beach Level Room
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
280 ft²
BalconeAria condizionataRiscaldamentoWi-Fi (gratuito)
7
Spa Suite
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
646 ft²
BalconeAria condizionataRiscaldamentoWi-Fi (gratuito)
7
Naughty Suite
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
495 ft²
BalconeAria condizionataRiscaldamentoWi-Fi (gratuito)
11
Suite Junior, balcone, vista mare (Panorama)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
280 ft²
BalconeAria condizionataRiscaldamentoWi-Fi (gratuito)
5
Camera doppia (by Marcel Wanders)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
280 ft²
BalconeAria condizionataRiscaldamentoWi-Fi (gratuito)
9
Suite, vista mare (Stargazer)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
463 ft²
BalconeAria condizionataRiscaldamentoWi-Fi (gratuito)
Recensioni degli ospiti su The Donna Portals
9.1
Favoloso
Sulla base di 203 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Dalle recensioni più recenti, The Donna Portals viene elogiato per la sua posizione fronte spiaggia, il design moderno ed elegante e il personale cordiale e attento, mentre il rapporto qualità-prezzo della ristorazione è contrastante e alcuni ospiti segnalano problemi di manutenzione, odori occasionali o rumore dovuto alle pareti sottili.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Dalle recensioni più recenti, The Donna Portals viene elogiato per la sua posizione fronte spiaggia, il design moderno ed elegante e il personale cordiale e attento, mentre il rapporto qualità-prezzo della ristorazione è contrastante e alcuni ospiti segnalano problemi di manutenzione, odori occasionali o rumore dovuto alle pareti sottili.
La maggior parte degli ospiti descrive camere molto pulite con vista mare e alcune suite spaziose. I servizi come la piscina sul tetto, la spa e la navetta gratuita ricevono elogi, anche se gli ascensori possono essere lenti e il rapporto qualità-prezzo del pool bar è messo in discussione. Si noti che le sdraio sulla spiaggia pubblica adiacente potrebbero essere a pagamento. In generale, aspettatevi un soggiorno curato con comfort moderni.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
La piscina sul tetto e la spa sono particolarmente apprezzate, così come la navetta gratuita per il porto. Alcuni menzionano anche la possibilità di prendere in prestito tavole da SUP. Gli ascensori possono essere lenti o datati e il prezzo e il rapporto qualità-prezzo del pool bar ricevono critiche.
Recensioni degli ospiti correlate
4
Andres
14 lug 2024
·
Soggiorno di 1 notte
I recently stayed at the Donna Portals hotel in Palma de Mallorca, expecting a luxurious 5-star experience. Instead, I encountered poor management and lackluster hospitality skills from start to finish. Firstly, the reception process was bizarre. I was awkwardly directed to a distant bar from the reception area and asked for my credit card, which was taken away—unacceptable and unprofessional. The room was another major letdown. The TV didn’t work, and the coffee capsules for the Nespresso machine were generic. The room’s door was damaged, requiring a manual key instead of an access card. Despite their promise to fix it, no one ever came. Breakfast via room service was equally disappointing. I ordered scrambled eggs with vegetables and received a tiny portion with a single leaf of lettuce. They forgot the bread basket and brought just two slices of bread instead. The hotel’s disorganization extended to billing procedures at the pool, where receipts lacked a designated space for room numbers. Their online advertising of an exclusive beach was misleading; it’s a crowded public beach. This hotel seems to be run by someone with no clue about hospitality. Donna Portals is an absolute disgrace. Save yourself the frustration and avoid this so-called 5-star hotel at all costs.
I recently stayed at the Donna Portals hotel in Palma de Mallorca, expecting a luxurious 5-star experience. Instead, I encountered poor management and lackluster hospitality skills from start to finish. Firstly, the reception process was bizarre. I was awkwardly directed to a distant bar from the reception area and asked for my credit card, which was taken away—unacceptable and unprofessional. The room was another major letdown. The TV didn’t work, and the coffee capsules for the Nespresso machine were generic. The room’s door was damaged, requiring a manual key instead of an access card. Despite their promise to fix it, no one ever came. Breakfast via room service was equally disappointing. I ordered scrambled eggs with vegetables and received a tiny portion with a single leaf of lettuce. They forgot the bread basket and brought just two slices of bread instead. The hotel’s disorganization extended to billing procedures at the pool, where receipts lacked a designated space for room numbers. Their online advertising of an exclusive beach was misleading; it’s a crowded public beach. This hotel seems to be run by someone with no clue about hospitality. Donna Portals is an absolute disgrace. Save yourself the frustration and avoid this so-called 5-star hotel at all costs.
8
Klemens
24 ago 2025
·
Soggiorno di 4 notti
Sehr modernes Hotel mit toller Lage direkt am Hafen von Portals Nous. Die Zimmer sind in Weiß gehalten und wirken hell und freundlich. Tipp: Unbedingt ein Zimmer ab dem 5. Stock buchen – ab dort hat man die schönste Aussicht. Besonders schön ist die Poolanlage im 7. Stock mit ausreichend bequemen Liegestühlen und Daybeds. Etwas gestört hat uns die Poolbar: Aperol Spritz für 16 € im Becher und zum Selbstholen ist nicht ganz stimmig für das Niveau. Auch bei den Gerichten wäre noch Luft nach oben: – Der „griechische Salat“ bestand fast nur aus Blattsalat. – Die Caprese bestand lediglich aus einem Mini-Mozzarella und einer Tomate. Daher haben wir abends immer auswärts gegessen – was hier mit vielen ausgezeichneten Restaurants in fußläufiger Umgebung wunderbar möglich ist. Der Strand (gehört nicht zum Hotel) wird überwiegend von Einheimischen genutzt. Es gibt einige Liegen gegen Gebühr. Fazit: Ein sehr schönes Hotel, das vor allem von seiner großartigen Lage und der traumhaften Aussicht lebt. Empfehlenswert – und unbedingt ein Zimmer ab dem 5. Stock wählen!
Sehr modernes Hotel mit toller Lage direkt am Hafen von Portals Nous. Die Zimmer sind in Weiß gehalten und wirken hell und freundlich. Tipp: Unbedingt ein Zimmer ab dem 5. Stock buchen – ab dort hat man die schönste Aussicht. Besonders schön ist die Poolanlage im 7. Stock mit ausreichend bequemen Liegestühlen und Daybeds. Etwas gestört hat uns die Poolbar: Aperol Spritz für 16 € im Becher und zum Selbstholen ist nicht ganz stimmig für das Niveau. Auch bei den Gerichten wäre noch Luft nach oben: – Der „griechische Salat“ bestand fast nur aus Blattsalat. – Die Caprese bestand lediglich aus einem Mini-Mozzarella und einer Tomate. Daher haben wir abends immer auswärts gegessen – was hier mit vielen ausgezeichneten Restaurants in fußläufiger Umgebung wunderbar möglich ist. Der Strand (gehört nicht zum Hotel) wird überwiegend von Einheimischen genutzt. Es gibt einige Liegen gegen Gebühr. Fazit: Ein sehr schönes Hotel, das vor allem von seiner großartigen Lage und der traumhaften Aussicht lebt. Empfehlenswert – und unbedingt ein Zimmer ab dem 5. Stock wählen!
10
Camilla
20 ago 2025
·
Soggiorno di 5 notti
Väldigt trevligt hotel, med genomgående snygg design i lugn miljö. All personal är super trevliga. Enda minus är att baren/ restaurangen stänger tidigt efter kl 23:30 är det stendött. Hotellet ligger vid en liten strand Bendinat. ( man kan också bada från klippor). Det finns också en trevlig liten strandbar Freddy’s som har öppet till ca 23. Taxi till flygplatsen ca 20 min Hotellet har en egen shuttle bus till hamnen Vi kommer tillbaka
Väldigt trevligt hotel, med genomgående snygg design i lugn miljö. All personal är super trevliga. Enda minus är att baren/ restaurangen stänger tidigt efter kl 23:30 är det stendött. Hotellet ligger vid en liten strand Bendinat. ( man kan också bada från klippor). Det finns också en trevlig liten strandbar Freddy’s som har öppet till ca 23. Taxi till flygplatsen ca 20 min Hotellet har en egen shuttle bus till hamnen Vi kommer tillbaka
10
tom
11 lug 2024
·
Soggiorno di 3 notti
It was our best ever hotel experience , the staff was so nice and the service was 6 stars service (kindness, super clean rooms and amenities). The room was amazing, and the breakfast as well, the beach is perfect for families with easy access, beautiful sand and crystal clear water. We will definitely come back for another vacation!
It was our best ever hotel experience , the staff was so nice and the service was 6 stars service (kindness, super clean rooms and amenities). The room was amazing, and the breakfast as well, the beach is perfect for families with easy access, beautiful sand and crystal clear water. We will definitely come back for another vacation!
8
Özlem
16 mag 2025
·
Soggiorno di 8 notti
Im Grunde ist das Hotel ein sehr gutes und sauberes Hotel. Das Personal ist super nett. Das Restaurant vom Hotel kann ich leider nicht empfehlen. Preis-Leistung ist absolut nichtgerechtfertigt. Das Hotel liegt direkt am Strand die liegen kosten extra. Zwei liegen und ein Schirm lagen bei 22,50€ pro Tag, jedoch konnte man auch mit dem Handtuch auf dem Sand liegen ohne weiteren Kosten. Die Preise im Hotel fand ich persönlich auch zu erhöht. Aber im Großen und Ganzen war das Hotel gut, sauber, ruhig und die Lage war super.
Im Grunde ist das Hotel ein sehr gutes und sauberes Hotel. Das Personal ist super nett. Das Restaurant vom Hotel kann ich leider nicht empfehlen. Preis-Leistung ist absolut nichtgerechtfertigt. Das Hotel liegt direkt am Strand die liegen kosten extra. Zwei liegen und ein Schirm lagen bei 22,50€ pro Tag, jedoch konnte man auch mit dem Handtuch auf dem Sand liegen ohne weiteren Kosten. Die Preise im Hotel fand ich persönlich auch zu erhöht. Aber im Großen und Ganzen war das Hotel gut, sauber, ruhig und die Lage war super.
10
Leonardo
18 lug 2024
·
Soggiorno di 1 notte
Really enjoyed our stay. It was short but we loved the facilities and the staff was very welcoming all around. Didn't expect the island to be so hot and humid so we really enjoyed the pool and also had a swim at the end of the day at the beach in front of the hotel. We had breakfast at the downstairs restaurant and it was varied and plentiful. Tasty bakery and bread, fresh products and the restaurant has two different vibes, outside and inside so you can have different settings depending on your mood. The room was very clean and the minimal decor was inspiring and cluttered free. We didn't have time to get the free paddle board or the yoga class but we did a visit to the spa before leaving and really enjoyed the Donna Signature treatment and the friendliness of the staff. Well worth it. We will come back hopefully soon for a longer visit!
Really enjoyed our stay. It was short but we loved the facilities and the staff was very welcoming all around. Didn't expect the island to be so hot and humid so we really enjoyed the pool and also had a swim at the end of the day at the beach in front of the hotel. We had breakfast at the downstairs restaurant and it was varied and plentiful. Tasty bakery and bread, fresh products and the restaurant has two different vibes, outside and inside so you can have different settings depending on your mood. The room was very clean and the minimal decor was inspiring and cluttered free. We didn't have time to get the free paddle board or the yoga class but we did a visit to the spa before leaving and really enjoyed the Donna Signature treatment and the friendliness of the staff. Well worth it. We will come back hopefully soon for a longer visit!
10
MARINA
30 set 2025
·
Soggiorno di 3 notti
ハネムーンで３泊滞在しました。ホテルに到着した瞬間からチェックアウトまで、スタッフの方の対応はとても心地よく温かいサービスでした。部屋は、期待以上に美しく、窓から見える海は最高で癒されました。朝食も大満足です。歩いて１分でビーチがあり、いつでも楽しめます。ホテルのSAPボードを借りることもできて満喫できました。市内に出たいときは、バス停まで歩けば、気軽に行くことができます。また、マヨルカ島に来たらこのホテルに泊まりたいです。
ハネムーンで３泊滞在しました。ホテルに到着した瞬間からチェックアウトまで、スタッフの方の対応はとても心地よく温かいサービスでした。部屋は、期待以上に美しく、窓から見える海は最高で癒されました。朝食も大満足です。歩いて１分でビーチがあり、いつでも楽しめます。ホテルのSAPボードを借りることもできて満喫できました。市内に出たいときは、バス停まで歩けば、気軽に行くことができます。また、マヨルカ島に来たらこのホテルに泊まりたいです。
10
Kate
8 ott 2024
·
Soggiorno di 3 notti
Fantastic hotel, facilities and location. Junior suite was an excellent size.
Fantastic hotel, facilities and location. Junior suite was an excellent size.
10
Hayley
30 ott 2024
·
Soggiorno di 3 notti
Great property but lifts are slow and a little old. Spa is great!
Great property but lifts are slow and a little old. Spa is great!
10
Matthew
15 set 2024
·
Soggiorno di 5 notti
Myself and my partner had the most fantastic stay here and could not fault the hotel in anyway. Staff were amazing but Hamdi, Eddie and Quan were outstanding and went above and beyond for us the entire trip. Room was beautiful and clean, food was lovely and shuttle service was fantastic. Will be returning next year!
Myself and my partner had the most fantastic stay here and could not fault the hotel in anyway. Staff were amazing but Hamdi, Eddie and Quan were outstanding and went above and beyond for us the entire trip. Room was beautiful and clean, food was lovely and shuttle service was fantastic. Will be returning next year!
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Le recensioni descrivono frequentemente l'hotel e le camere come molto puliti o impeccabili. Alcuni segnalano problemi come formiche in una stanza o la mancata rimozione dei rifiuti.
Recensioni degli ospiti correlate
2
alan
2 set 2024
·
Soggiorno di 3 notti
Ants in bedroom and bed After being reported and room "cleaned" ants still present. Outside power washed and water entered room. Lack of handrails at outside steps for anyone needing that assistance.
Ants in bedroom and bed After being reported and room "cleaned" ants still present. Outside power washed and water entered room. Lack of handrails at outside steps for anyone needing that assistance.
10
Markus
8 nov 2025
·
Soggiorno di 5 notti
Very friendly staff, modern hotel in excellent location near a small cala/beach. Clean and comfortable rooms.
Very friendly staff, modern hotel in excellent location near a small cala/beach. Clean and comfortable rooms.
8
Agata
14 set 2023
·
Soggiorno di 8 notti
Sehr freundliches und hilfsbereites Personal. Das Zimmer war sehr schön, alles war verfügbar (Kosmetik-Produkte, Föhn usw.). Die Lage des Hotels ist perfekt: direkt an einer kleinen Bucht, auch Einkaufsmöglichkeiten und eine Bushaltestelle (Direktverbindung nach Palma) sind fußläufig erreichbar. Einzig der Service könnte etwas besser sein, damit das Preis-Leistungsverhältnis stimmt: Im Restaurant musste man teilweise relativ lange auf Bedienung warten, bzw. die Bestellung wurde vergessen. Auch die Mülleimer im Zimmer wurden nicht regelmäßig geleert. Zusammenfassend: zu empfehlen.
Sehr freundliches und hilfsbereites Personal. Das Zimmer war sehr schön, alles war verfügbar (Kosmetik-Produkte, Föhn usw.). Die Lage des Hotels ist perfekt: direkt an einer kleinen Bucht, auch Einkaufsmöglichkeiten und eine Bushaltestelle (Direktverbindung nach Palma) sind fußläufig erreichbar. Einzig der Service könnte etwas besser sein, damit das Preis-Leistungsverhältnis stimmt: Im Restaurant musste man teilweise relativ lange auf Bedienung warten, bzw. die Bestellung wurde vergessen. Auch die Mülleimer im Zimmer wurden nicht regelmäßig geleert. Zusammenfassend: zu empfehlen.
10
tom
11 lug 2024
·
Soggiorno di 3 notti
It was our best ever hotel experience , the staff was so nice and the service was 6 stars service (kindness, super clean rooms and amenities). The room was amazing, and the breakfast as well, the beach is perfect for families with easy access, beautiful sand and crystal clear water. We will definitely come back for another vacation!
It was our best ever hotel experience , the staff was so nice and the service was 6 stars service (kindness, super clean rooms and amenities). The room was amazing, and the breakfast as well, the beach is perfect for families with easy access, beautiful sand and crystal clear water. We will definitely come back for another vacation!
10
Katie
27 ago 2025
·
Soggiorno di 5 notti
Amazing stay, very clean, quiet hotel. Staff were excellent.
Amazing stay, very clean, quiet hotel. Staff were excellent.
8
Andrew Ian
28 apr 2025
·
Soggiorno di 4 notti
Very clean ,staff very polite but service not great
Very clean ,staff very polite but service not great
10
Leonardo
18 lug 2024
·
Soggiorno di 1 notte
Really enjoyed our stay. It was short but we loved the facilities and the staff was very welcoming all around. Didn't expect the island to be so hot and humid so we really enjoyed the pool and also had a swim at the end of the day at the beach in front of the hotel. We had breakfast at the downstairs restaurant and it was varied and plentiful. Tasty bakery and bread, fresh products and the restaurant has two different vibes, outside and inside so you can have different settings depending on your mood. The room was very clean and the minimal decor was inspiring and cluttered free. We didn't have time to get the free paddle board or the yoga class but we did a visit to the spa before leaving and really enjoyed the Donna Signature treatment and the friendliness of the staff. Well worth it. We will come back hopefully soon for a longer visit!
Really enjoyed our stay. It was short but we loved the facilities and the staff was very welcoming all around. Didn't expect the island to be so hot and humid so we really enjoyed the pool and also had a swim at the end of the day at the beach in front of the hotel. We had breakfast at the downstairs restaurant and it was varied and plentiful. Tasty bakery and bread, fresh products and the restaurant has two different vibes, outside and inside so you can have different settings depending on your mood. The room was very clean and the minimal decor was inspiring and cluttered free. We didn't have time to get the free paddle board or the yoga class but we did a visit to the spa before leaving and really enjoyed the Donna Signature treatment and the friendliness of the staff. Well worth it. We will come back hopefully soon for a longer visit!
10
Xavier
13 ott 2024
·
Soggiorno di 2 notti
Immaculate hotel with amazing service. Location And views are fantastic.
Immaculate hotel with amazing service. Location And views are fantastic.
10
Peter
12 nov 2025
·
Soggiorno di 2 notti
My stay at The Donna Portals var really good. I got a nice upgrade on arrival, rooms clean and neat. Service was outstanding with being driven to the padel courts or to the harbour free of charge. On the points to improve, the room had a bit of a smell from the shower sewage, and the walls are thin so you hear when the doors to nearby room closes with quite a bang. Otherwise all very good!
My stay at The Donna Portals var really good. I got a nice upgrade on arrival, rooms clean and neat. Service was outstanding with being driven to the padel courts or to the harbour free of charge. On the points to improve, the room had a bit of a smell from the shower sewage, and the walls are thin so you hear when the doors to nearby room closes with quite a bang. Otherwise all very good!
10
Matthew
15 set 2024
·
Soggiorno di 5 notti
Myself and my partner had the most fantastic stay here and could not fault the hotel in anyway. Staff were amazing but Hamdi, Eddie and Quan were outstanding and went above and beyond for us the entire trip. Room was beautiful and clean, food was lovely and shuttle service was fantastic. Will be returning next year!
Myself and my partner had the most fantastic stay here and could not fault the hotel in anyway. Staff were amazing but Hamdi, Eddie and Quan were outstanding and went above and beyond for us the entire trip. Room was beautiful and clean, food was lovely and shuttle service was fantastic. Will be returning next year!
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Camere
Camere moderne e luminose con vista mare e alcune suite particolarmente spaziose sono apprezzate per comfort e design. Alcuni ospiti segnalano pareti sottili, odori occasionali o problemi di manutenzione.
Recensioni degli ospiti correlate
4
Andres
14 lug 2024
·
Soggiorno di 1 notte
I recently stayed at the Donna Portals hotel in Palma de Mallorca, expecting a luxurious 5-star experience. Instead, I encountered poor management and lackluster hospitality skills from start to finish. Firstly, the reception process was bizarre. I was awkwardly directed to a distant bar from the reception area and asked for my credit card, which was taken away—unacceptable and unprofessional. The room was another major letdown. The TV didn’t work, and the coffee capsules for the Nespresso machine were generic. The room’s door was damaged, requiring a manual key instead of an access card. Despite their promise to fix it, no one ever came. Breakfast via room service was equally disappointing. I ordered scrambled eggs with vegetables and received a tiny portion with a single leaf of lettuce. They forgot the bread basket and brought just two slices of bread instead. The hotel’s disorganization extended to billing procedures at the pool, where receipts lacked a designated space for room numbers. Their online advertising of an exclusive beach was misleading; it’s a crowded public beach. This hotel seems to be run by someone with no clue about hospitality. Donna Portals is an absolute disgrace. Save yourself the frustration and avoid this so-called 5-star hotel at all costs.
I recently stayed at the Donna Portals hotel in Palma de Mallorca, expecting a luxurious 5-star experience. Instead, I encountered poor management and lackluster hospitality skills from start to finish. Firstly, the reception process was bizarre. I was awkwardly directed to a distant bar from the reception area and asked for my credit card, which was taken away—unacceptable and unprofessional. The room was another major letdown. The TV didn’t work, and the coffee capsules for the Nespresso machine were generic. The room’s door was damaged, requiring a manual key instead of an access card. Despite their promise to fix it, no one ever came. Breakfast via room service was equally disappointing. I ordered scrambled eggs with vegetables and received a tiny portion with a single leaf of lettuce. They forgot the bread basket and brought just two slices of bread instead. The hotel’s disorganization extended to billing procedures at the pool, where receipts lacked a designated space for room numbers. Their online advertising of an exclusive beach was misleading; it’s a crowded public beach. This hotel seems to be run by someone with no clue about hospitality. Donna Portals is an absolute disgrace. Save yourself the frustration and avoid this so-called 5-star hotel at all costs.
10
Mauricio
25 lug 2024
·
Soggiorno di 1 notte
Really enjoyed our stay, beautiful mediterranean colors mixed with avant garde deco. Breakfast downstairs really good!
Really enjoyed our stay, beautiful mediterranean colors mixed with avant garde deco. Breakfast downstairs really good!
8
Klemens
24 ago 2025
·
Soggiorno di 4 notti
Sehr modernes Hotel mit toller Lage direkt am Hafen von Portals Nous. Die Zimmer sind in Weiß gehalten und wirken hell und freundlich. Tipp: Unbedingt ein Zimmer ab dem 5. Stock buchen – ab dort hat man die schönste Aussicht. Besonders schön ist die Poolanlage im 7. Stock mit ausreichend bequemen Liegestühlen und Daybeds. Etwas gestört hat uns die Poolbar: Aperol Spritz für 16 € im Becher und zum Selbstholen ist nicht ganz stimmig für das Niveau. Auch bei den Gerichten wäre noch Luft nach oben: – Der „griechische Salat“ bestand fast nur aus Blattsalat. – Die Caprese bestand lediglich aus einem Mini-Mozzarella und einer Tomate. Daher haben wir abends immer auswärts gegessen – was hier mit vielen ausgezeichneten Restaurants in fußläufiger Umgebung wunderbar möglich ist. Der Strand (gehört nicht zum Hotel) wird überwiegend von Einheimischen genutzt. Es gibt einige Liegen gegen Gebühr. Fazit: Ein sehr schönes Hotel, das vor allem von seiner großartigen Lage und der traumhaften Aussicht lebt. Empfehlenswert – und unbedingt ein Zimmer ab dem 5. Stock wählen!
Sehr modernes Hotel mit toller Lage direkt am Hafen von Portals Nous. Die Zimmer sind in Weiß gehalten und wirken hell und freundlich. Tipp: Unbedingt ein Zimmer ab dem 5. Stock buchen – ab dort hat man die schönste Aussicht. Besonders schön ist die Poolanlage im 7. Stock mit ausreichend bequemen Liegestühlen und Daybeds. Etwas gestört hat uns die Poolbar: Aperol Spritz für 16 € im Becher und zum Selbstholen ist nicht ganz stimmig für das Niveau. Auch bei den Gerichten wäre noch Luft nach oben: – Der „griechische Salat“ bestand fast nur aus Blattsalat. – Die Caprese bestand lediglich aus einem Mini-Mozzarella und einer Tomate. Daher haben wir abends immer auswärts gegessen – was hier mit vielen ausgezeichneten Restaurants in fußläufiger Umgebung wunderbar möglich ist. Der Strand (gehört nicht zum Hotel) wird überwiegend von Einheimischen genutzt. Es gibt einige Liegen gegen Gebühr. Fazit: Ein sehr schönes Hotel, das vor allem von seiner großartigen Lage und der traumhaften Aussicht lebt. Empfehlenswert – und unbedingt ein Zimmer ab dem 5. Stock wählen!
10
Christopher
27 lug 2022
·
Soggiorno di 3 notti
Fantastic experience in the Penthouse for my wife’s 50th birthday. Wonderful time and I look forward to coming back !
Fantastic experience in the Penthouse for my wife’s 50th birthday. Wonderful time and I look forward to coming back !
10
Markus
8 nov 2025
·
Soggiorno di 5 notti
Very friendly staff, modern hotel in excellent location near a small cala/beach. Clean and comfortable rooms.
Very friendly staff, modern hotel in excellent location near a small cala/beach. Clean and comfortable rooms.
10
Johan
2 ott 2024
·
Soggiorno di 5 notti
Otrolig service och fantastiskt rum. Vi bodde i en svit med 180 graders utsikt över vattnet!
Otrolig service och fantastiskt rum. Vi bodde i en svit med 180 graders utsikt över vattnet!
10
ANDERS PEIN
16 ott 2024
·
Soggiorno di 4 notti
This was a perfect hotel. Nice staff, calm sorroundings and a restaurant which served excellent dinner. Breakfast incl. simply outstanding. This is a place I’ll visit soon again. It had everything you could wish for. Thank you for a lovely stay❤️
This was a perfect hotel. Nice staff, calm sorroundings and a restaurant which served excellent dinner. Breakfast incl. simply outstanding. This is a place I’ll visit soon again. It had everything you could wish for. Thank you for a lovely stay❤️
10
tom
11 lug 2024
·
Soggiorno di 3 notti
It was our best ever hotel experience , the staff was so nice and the service was 6 stars service (kindness, super clean rooms and amenities). The room was amazing, and the breakfast as well, the beach is perfect for families with easy access, beautiful sand and crystal clear water. We will definitely come back for another vacation!
It was our best ever hotel experience , the staff was so nice and the service was 6 stars service (kindness, super clean rooms and amenities). The room was amazing, and the breakfast as well, the beach is perfect for families with easy access, beautiful sand and crystal clear water. We will definitely come back for another vacation!
10
Kate
8 ott 2024
·
Soggiorno di 3 notti
Fantastic hotel, facilities and location. Junior suite was an excellent size.
Fantastic hotel, facilities and location. Junior suite was an excellent size.
10
Peter
12 nov 2025
·
Soggiorno di 2 notti
My stay at The Donna Portals var really good. I got a nice upgrade on arrival, rooms clean and neat. Service was outstanding with being driven to the padel courts or to the harbour free of charge. On the points to improve, the room had a bit of a smell from the shower sewage, and the walls are thin so you hear when the doors to nearby room closes with quite a bang. Otherwise all very good!
My stay at The Donna Portals var really good. I got a nice upgrade on arrival, rooms clean and neat. Service was outstanding with being driven to the padel courts or to the harbour free of charge. On the points to improve, the room had a bit of a smell from the shower sewage, and the walls are thin so you hear when the doors to nearby room closes with quite a bang. Otherwise all very good!
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Servizio
Il servizio è ampiamente descritto come eccezionale, cordiale e proattivo, con personale che organizza corse ed esaudisce le richieste. Ci sono occasionali lamentele riguardo a un servizio lento o disorganizzato, inclusi alla reception o al ristorante.
Recensioni degli ospiti correlate
4
Andres
14 lug 2024
·
Soggiorno di 1 notte
I recently stayed at the Donna Portals hotel in Palma de Mallorca, expecting a luxurious 5-star experience. Instead, I encountered poor management and lackluster hospitality skills from start to finish. Firstly, the reception process was bizarre. I was awkwardly directed to a distant bar from the reception area and asked for my credit card, which was taken away—unacceptable and unprofessional. The room was another major letdown. The TV didn’t work, and the coffee capsules for the Nespresso machine were generic. The room’s door was damaged, requiring a manual key instead of an access card. Despite their promise to fix it, no one ever came. Breakfast via room service was equally disappointing. I ordered scrambled eggs with vegetables and received a tiny portion with a single leaf of lettuce. They forgot the bread basket and brought just two slices of bread instead. The hotel’s disorganization extended to billing procedures at the pool, where receipts lacked a designated space for room numbers. Their online advertising of an exclusive beach was misleading; it’s a crowded public beach. This hotel seems to be run by someone with no clue about hospitality. Donna Portals is an absolute disgrace. Save yourself the frustration and avoid this so-called 5-star hotel at all costs.
I recently stayed at the Donna Portals hotel in Palma de Mallorca, expecting a luxurious 5-star experience. Instead, I encountered poor management and lackluster hospitality skills from start to finish. Firstly, the reception process was bizarre. I was awkwardly directed to a distant bar from the reception area and asked for my credit card, which was taken away—unacceptable and unprofessional. The room was another major letdown. The TV didn’t work, and the coffee capsules for the Nespresso machine were generic. The room’s door was damaged, requiring a manual key instead of an access card. Despite their promise to fix it, no one ever came. Breakfast via room service was equally disappointing. I ordered scrambled eggs with vegetables and received a tiny portion with a single leaf of lettuce. They forgot the bread basket and brought just two slices of bread instead. The hotel’s disorganization extended to billing procedures at the pool, where receipts lacked a designated space for room numbers. Their online advertising of an exclusive beach was misleading; it’s a crowded public beach. This hotel seems to be run by someone with no clue about hospitality. Donna Portals is an absolute disgrace. Save yourself the frustration and avoid this so-called 5-star hotel at all costs.
10
Francisca
4 set 2024
·
Soggiorno di 3 notti
Pepi at the front desk and Joan at the pool made the impossible to accommodate us. No words to say how comfortable we all felt after our flight got cancelled and were able to find a room in that amazing hotel. Being a mallorquina living in nyc for 23 years is difficult when it comes to rate but rest assure that if you are an American and you have doubts to choose this hotel, please take it for the best of your experience in Mallorca. I’d like also to name that young man Hamdi, who would offer us a ride wherever every time we crossed paths with him, we didn’t take it because I still feel local and wanted my daughters to explore, but I have the feeling that he would get out of his way to make you feel comfortable. A 6⭐️ for this hotel gem 💎
Pepi at the front desk and Joan at the pool made the impossible to accommodate us. No words to say how comfortable we all felt after our flight got cancelled and were able to find a room in that amazing hotel. Being a mallorquina living in nyc for 23 years is difficult when it comes to rate but rest assure that if you are an American and you have doubts to choose this hotel, please take it for the best of your experience in Mallorca. I’d like also to name that young man Hamdi, who would offer us a ride wherever every time we crossed paths with him, we didn’t take it because I still feel local and wanted my daughters to explore, but I have the feeling that he would get out of his way to make you feel comfortable. A 6⭐️ for this hotel gem 💎
10
Yarden
25 set 2024
·
Soggiorno di 1 notte
Service was unmatched, wish we could stay longer!
Service was unmatched, wish we could stay longer!
10
Camilla
20 ago 2025
·
Soggiorno di 5 notti
Väldigt trevligt hotel, med genomgående snygg design i lugn miljö. All personal är super trevliga. Enda minus är att baren/ restaurangen stänger tidigt efter kl 23:30 är det stendött. Hotellet ligger vid en liten strand Bendinat. ( man kan också bada från klippor). Det finns också en trevlig liten strandbar Freddy’s som har öppet till ca 23. Taxi till flygplatsen ca 20 min Hotellet har en egen shuttle bus till hamnen Vi kommer tillbaka
Väldigt trevligt hotel, med genomgående snygg design i lugn miljö. All personal är super trevliga. Enda minus är att baren/ restaurangen stänger tidigt efter kl 23:30 är det stendött. Hotellet ligger vid en liten strand Bendinat. ( man kan också bada från klippor). Det finns också en trevlig liten strandbar Freddy’s som har öppet till ca 23. Taxi till flygplatsen ca 20 min Hotellet har en egen shuttle bus till hamnen Vi kommer tillbaka
8
Agata
14 set 2023
·
Soggiorno di 8 notti
Sehr freundliches und hilfsbereites Personal. Das Zimmer war sehr schön, alles war verfügbar (Kosmetik-Produkte, Föhn usw.). Die Lage des Hotels ist perfekt: direkt an einer kleinen Bucht, auch Einkaufsmöglichkeiten und eine Bushaltestelle (Direktverbindung nach Palma) sind fußläufig erreichbar. Einzig der Service könnte etwas besser sein, damit das Preis-Leistungsverhältnis stimmt: Im Restaurant musste man teilweise relativ lange auf Bedienung warten, bzw. die Bestellung wurde vergessen. Auch die Mülleimer im Zimmer wurden nicht regelmäßig geleert. Zusammenfassend: zu empfehlen.
Sehr freundliches und hilfsbereites Personal. Das Zimmer war sehr schön, alles war verfügbar (Kosmetik-Produkte, Föhn usw.). Die Lage des Hotels ist perfekt: direkt an einer kleinen Bucht, auch Einkaufsmöglichkeiten und eine Bushaltestelle (Direktverbindung nach Palma) sind fußläufig erreichbar. Einzig der Service könnte etwas besser sein, damit das Preis-Leistungsverhältnis stimmt: Im Restaurant musste man teilweise relativ lange auf Bedienung warten, bzw. die Bestellung wurde vergessen. Auch die Mülleimer im Zimmer wurden nicht regelmäßig geleert. Zusammenfassend: zu empfehlen.
10
Katie
27 ago 2025
·
Soggiorno di 5 notti
Amazing stay, very clean, quiet hotel. Staff were excellent.
Amazing stay, very clean, quiet hotel. Staff were excellent.
10
Shaun
28 set 2025
·
Soggiorno di 3 notti
A truly amazing hotel! From the minute we checked in, staff were so attentive. Beautiful relaxing location. Whilst this hotel can be expensive, it is worth the money. Luxury!
A truly amazing hotel! From the minute we checked in, staff were so attentive. Beautiful relaxing location. Whilst this hotel can be expensive, it is worth the money. Luxury!
10
Joshua
18 mar 2025
·
Soggiorno di 1 notte
An exceptional hotel.. All of the staff are fantastic especially Rosa on Front Desk and Amy in the restaurant also Daniel and Francisco, everyone was welcoming and helpful. I was initially staying for 1 day but 5 days later am still here. Thank you
An exceptional hotel.. All of the staff are fantastic especially Rosa on Front Desk and Amy in the restaurant also Daniel and Francisco, everyone was welcoming and helpful. I was initially staying for 1 day but 5 days later am still here. Thank you
10
Peter
12 nov 2025
·
Soggiorno di 2 notti
My stay at The Donna Portals var really good. I got a nice upgrade on arrival, rooms clean and neat. Service was outstanding with being driven to the padel courts or to the harbour free of charge. On the points to improve, the room had a bit of a smell from the shower sewage, and the walls are thin so you hear when the doors to nearby room closes with quite a bang. Otherwise all very good!
My stay at The Donna Portals var really good. I got a nice upgrade on arrival, rooms clean and neat. Service was outstanding with being driven to the padel courts or to the harbour free of charge. On the points to improve, the room had a bit of a smell from the shower sewage, and the walls are thin so you hear when the doors to nearby room closes with quite a bang. Otherwise all very good!
10
Matthew
15 set 2024
·
Soggiorno di 5 notti
Myself and my partner had the most fantastic stay here and could not fault the hotel in anyway. Staff were amazing but Hamdi, Eddie and Quan were outstanding and went above and beyond for us the entire trip. Room was beautiful and clean, food was lovely and shuttle service was fantastic. Will be returning next year!
Myself and my partner had the most fantastic stay here and could not fault the hotel in anyway. Staff were amazing but Hamdi, Eddie and Quan were outstanding and went above and beyond for us the entire trip. Room was beautiful and clean, food was lovely and shuttle service was fantastic. Will be returning next year!
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Posizione
La posizione fronte spiaggia in una piccola baia e vicino al porto di Portals Nous riceve costanti elogi, con collegamenti facili a Palma e una fermata dell'autobus nelle vicinanze. La spiaggia è pubblica e per le sdraio potrebbe essere necessario un costo aggiuntivo.
Recensioni degli ospiti correlate
10
Björn
18 mag 2024
·
Soggiorno di 4 notti
Our favorite Hotel on Mallorca, stunning view from the restaurant to the beach. Calm and relaxing area. Always recommend Bendinat!
Our favorite Hotel on Mallorca, stunning view from the restaurant to the beach. Calm and relaxing area. Always recommend Bendinat!
8
Klemens
24 ago 2025
·
Soggiorno di 4 notti
Sehr modernes Hotel mit toller Lage direkt am Hafen von Portals Nous. Die Zimmer sind in Weiß gehalten und wirken hell und freundlich. Tipp: Unbedingt ein Zimmer ab dem 5. Stock buchen – ab dort hat man die schönste Aussicht. Besonders schön ist die Poolanlage im 7. Stock mit ausreichend bequemen Liegestühlen und Daybeds. Etwas gestört hat uns die Poolbar: Aperol Spritz für 16 € im Becher und zum Selbstholen ist nicht ganz stimmig für das Niveau. Auch bei den Gerichten wäre noch Luft nach oben: – Der „griechische Salat“ bestand fast nur aus Blattsalat. – Die Caprese bestand lediglich aus einem Mini-Mozzarella und einer Tomate. Daher haben wir abends immer auswärts gegessen – was hier mit vielen ausgezeichneten Restaurants in fußläufiger Umgebung wunderbar möglich ist. Der Strand (gehört nicht zum Hotel) wird überwiegend von Einheimischen genutzt. Es gibt einige Liegen gegen Gebühr. Fazit: Ein sehr schönes Hotel, das vor allem von seiner großartigen Lage und der traumhaften Aussicht lebt. Empfehlenswert – und unbedingt ein Zimmer ab dem 5. Stock wählen!
Sehr modernes Hotel mit toller Lage direkt am Hafen von Portals Nous. Die Zimmer sind in Weiß gehalten und wirken hell und freundlich. Tipp: Unbedingt ein Zimmer ab dem 5. Stock buchen – ab dort hat man die schönste Aussicht. Besonders schön ist die Poolanlage im 7. Stock mit ausreichend bequemen Liegestühlen und Daybeds. Etwas gestört hat uns die Poolbar: Aperol Spritz für 16 € im Becher und zum Selbstholen ist nicht ganz stimmig für das Niveau. Auch bei den Gerichten wäre noch Luft nach oben: – Der „griechische Salat“ bestand fast nur aus Blattsalat. – Die Caprese bestand lediglich aus einem Mini-Mozzarella und einer Tomate. Daher haben wir abends immer auswärts gegessen – was hier mit vielen ausgezeichneten Restaurants in fußläufiger Umgebung wunderbar möglich ist. Der Strand (gehört nicht zum Hotel) wird überwiegend von Einheimischen genutzt. Es gibt einige Liegen gegen Gebühr. Fazit: Ein sehr schönes Hotel, das vor allem von seiner großartigen Lage und der traumhaften Aussicht lebt. Empfehlenswert – und unbedingt ein Zimmer ab dem 5. Stock wählen!
10
Camilla
20 ago 2025
·
Soggiorno di 5 notti
Väldigt trevligt hotel, med genomgående snygg design i lugn miljö. All personal är super trevliga. Enda minus är att baren/ restaurangen stänger tidigt efter kl 23:30 är det stendött. Hotellet ligger vid en liten strand Bendinat. ( man kan också bada från klippor). Det finns också en trevlig liten strandbar Freddy’s som har öppet till ca 23. Taxi till flygplatsen ca 20 min Hotellet har en egen shuttle bus till hamnen Vi kommer tillbaka
Väldigt trevligt hotel, med genomgående snygg design i lugn miljö. All personal är super trevliga. Enda minus är att baren/ restaurangen stänger tidigt efter kl 23:30 är det stendött. Hotellet ligger vid en liten strand Bendinat. ( man kan också bada från klippor). Det finns också en trevlig liten strandbar Freddy’s som har öppet till ca 23. Taxi till flygplatsen ca 20 min Hotellet har en egen shuttle bus till hamnen Vi kommer tillbaka
10
Markus
8 nov 2025
·
Soggiorno di 5 notti
Very friendly staff, modern hotel in excellent location near a small cala/beach. Clean and comfortable rooms.
Very friendly staff, modern hotel in excellent location near a small cala/beach. Clean and comfortable rooms.
10
Xavier
13 ott 2024
·
Soggiorno di 2 notti
Immaculate hotel with amazing service. Location And views are fantastic.
Immaculate hotel with amazing service. Location And views are fantastic.
8
Jennifer
14 ott 2025
·
Soggiorno di 3 notti
It right beside the beach
It right beside the beach
10
Mohammad
4 set 2024
·
Soggiorno di 3 notti
Great location
Great location
10
MARINA
30 set 2025
·
Soggiorno di 3 notti
ハネムーンで３泊滞在しました。ホテルに到着した瞬間からチェックアウトまで、スタッフの方の対応はとても心地よく温かいサービスでした。部屋は、期待以上に美しく、窓から見える海は最高で癒されました。朝食も大満足です。歩いて１分でビーチがあり、いつでも楽しめます。ホテルのSAPボードを借りることもできて満喫できました。市内に出たいときは、バス停まで歩けば、気軽に行くことができます。また、マヨルカ島に来たらこのホテルに泊まりたいです。
ハネムーンで３泊滞在しました。ホテルに到着した瞬間からチェックアウトまで、スタッフの方の対応はとても心地よく温かいサービスでした。部屋は、期待以上に美しく、窓から見える海は最高で癒されました。朝食も大満足です。歩いて１分でビーチがあり、いつでも楽しめます。ホテルのSAPボードを借りることもできて満喫できました。市内に出たいときは、バス停まで歩けば、気軽に行くことができます。また、マヨルカ島に来たらこのホテルに泊まりたいです。
10
Felix Robert
14 giu 2024
·
Soggiorno di 6 notti
Wir sind sehr zufrieden, toller Aufenthalt, sehr nettes und aufmerksames Personal, sehr gute Lage an einer hūbschen Bucht und Nāhe zu der tollen Innenstadt von Palma, wir kommen gerne wieder!
Wir sind sehr zufrieden, toller Aufenthalt, sehr nettes und aufmerksames Personal, sehr gute Lage an einer hūbschen Bucht und Nāhe zu der tollen Innenstadt von Palma, wir kommen gerne wieder!
10
Markus
9 nov 2024
·
Soggiorno di 7 notti
Modern, beautifully located hotel with friendly staff and stunning beach and chiringuito just nearby.
Modern, beautifully located hotel with friendly staff and stunning beach and chiringuito just nearby.
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Ristorazione
La colazione è ripetutamente evidenziata come di alta qualità e variegata. Il feedback sul ristorante e sul pool bar è contrastante, con commenti sul rapporto qualità-prezzo, le porzioni ridotte o il servizio lento, anche se alcuni ospiti si sono goduti la cena.
Recensioni degli ospiti correlate
4
Andres
14 lug 2024
·
Soggiorno di 1 notte
I recently stayed at the Donna Portals hotel in Palma de Mallorca, expecting a luxurious 5-star experience. Instead, I encountered poor management and lackluster hospitality skills from start to finish. Firstly, the reception process was bizarre. I was awkwardly directed to a distant bar from the reception area and asked for my credit card, which was taken away—unacceptable and unprofessional. The room was another major letdown. The TV didn’t work, and the coffee capsules for the Nespresso machine were generic. The room’s door was damaged, requiring a manual key instead of an access card. Despite their promise to fix it, no one ever came. Breakfast via room service was equally disappointing. I ordered scrambled eggs with vegetables and received a tiny portion with a single leaf of lettuce. They forgot the bread basket and brought just two slices of bread instead. The hotel’s disorganization extended to billing procedures at the pool, where receipts lacked a designated space for room numbers. Their online advertising of an exclusive beach was misleading; it’s a crowded public beach. This hotel seems to be run by someone with no clue about hospitality. Donna Portals is an absolute disgrace. Save yourself the frustration and avoid this so-called 5-star hotel at all costs.
I recently stayed at the Donna Portals hotel in Palma de Mallorca, expecting a luxurious 5-star experience. Instead, I encountered poor management and lackluster hospitality skills from start to finish. Firstly, the reception process was bizarre. I was awkwardly directed to a distant bar from the reception area and asked for my credit card, which was taken away—unacceptable and unprofessional. The room was another major letdown. The TV didn’t work, and the coffee capsules for the Nespresso machine were generic. The room’s door was damaged, requiring a manual key instead of an access card. Despite their promise to fix it, no one ever came. Breakfast via room service was equally disappointing. I ordered scrambled eggs with vegetables and received a tiny portion with a single leaf of lettuce. They forgot the bread basket and brought just two slices of bread instead. The hotel’s disorganization extended to billing procedures at the pool, where receipts lacked a designated space for room numbers. Their online advertising of an exclusive beach was misleading; it’s a crowded public beach. This hotel seems to be run by someone with no clue about hospitality. Donna Portals is an absolute disgrace. Save yourself the frustration and avoid this so-called 5-star hotel at all costs.
10
Antonio Vazquez
30 ago 2022
·
Soggiorno di 4 notti
Fantastic front desk staff. Great quality breakfast
Fantastic front desk staff. Great quality breakfast
8
Klemens
24 ago 2025
·
Soggiorno di 4 notti
Sehr modernes Hotel mit toller Lage direkt am Hafen von Portals Nous. Die Zimmer sind in Weiß gehalten und wirken hell und freundlich. Tipp: Unbedingt ein Zimmer ab dem 5. Stock buchen – ab dort hat man die schönste Aussicht. Besonders schön ist die Poolanlage im 7. Stock mit ausreichend bequemen Liegestühlen und Daybeds. Etwas gestört hat uns die Poolbar: Aperol Spritz für 16 € im Becher und zum Selbstholen ist nicht ganz stimmig für das Niveau. Auch bei den Gerichten wäre noch Luft nach oben: – Der „griechische Salat“ bestand fast nur aus Blattsalat. – Die Caprese bestand lediglich aus einem Mini-Mozzarella und einer Tomate. Daher haben wir abends immer auswärts gegessen – was hier mit vielen ausgezeichneten Restaurants in fußläufiger Umgebung wunderbar möglich ist. Der Strand (gehört nicht zum Hotel) wird überwiegend von Einheimischen genutzt. Es gibt einige Liegen gegen Gebühr. Fazit: Ein sehr schönes Hotel, das vor allem von seiner großartigen Lage und der traumhaften Aussicht lebt. Empfehlenswert – und unbedingt ein Zimmer ab dem 5. Stock wählen!
Sehr modernes Hotel mit toller Lage direkt am Hafen von Portals Nous. Die Zimmer sind in Weiß gehalten und wirken hell und freundlich. Tipp: Unbedingt ein Zimmer ab dem 5. Stock buchen – ab dort hat man die schönste Aussicht. Besonders schön ist die Poolanlage im 7. Stock mit ausreichend bequemen Liegestühlen und Daybeds. Etwas gestört hat uns die Poolbar: Aperol Spritz für 16 € im Becher und zum Selbstholen ist nicht ganz stimmig für das Niveau. Auch bei den Gerichten wäre noch Luft nach oben: – Der „griechische Salat“ bestand fast nur aus Blattsalat. – Die Caprese bestand lediglich aus einem Mini-Mozzarella und einer Tomate. Daher haben wir abends immer auswärts gegessen – was hier mit vielen ausgezeichneten Restaurants in fußläufiger Umgebung wunderbar möglich ist. Der Strand (gehört nicht zum Hotel) wird überwiegend von Einheimischen genutzt. Es gibt einige Liegen gegen Gebühr. Fazit: Ein sehr schönes Hotel, das vor allem von seiner großartigen Lage und der traumhaften Aussicht lebt. Empfehlenswert – und unbedingt ein Zimmer ab dem 5. Stock wählen!
10
Camilla
20 ago 2025
·
Soggiorno di 5 notti
Väldigt trevligt hotel, med genomgående snygg design i lugn miljö. All personal är super trevliga. Enda minus är att baren/ restaurangen stänger tidigt efter kl 23:30 är det stendött. Hotellet ligger vid en liten strand Bendinat. ( man kan också bada från klippor). Det finns också en trevlig liten strandbar Freddy’s som har öppet till ca 23. Taxi till flygplatsen ca 20 min Hotellet har en egen shuttle bus till hamnen Vi kommer tillbaka
Väldigt trevligt hotel, med genomgående snygg design i lugn miljö. All personal är super trevliga. Enda minus är att baren/ restaurangen stänger tidigt efter kl 23:30 är det stendött. Hotellet ligger vid en liten strand Bendinat. ( man kan också bada från klippor). Det finns också en trevlig liten strandbar Freddy’s som har öppet till ca 23. Taxi till flygplatsen ca 20 min Hotellet har en egen shuttle bus till hamnen Vi kommer tillbaka
10
Maria
22 mag 2023
·
Soggiorno di 5 notti
Super freundliches Personal. Leckeres Frühstück, hübsches Zimmer mit allem was Frau braucht. Ruhige Lage direkt an kleiner Bucht. Absolut zu empfehlen!
Super freundliches Personal. Leckeres Frühstück, hübsches Zimmer mit allem was Frau braucht. Ruhige Lage direkt an kleiner Bucht. Absolut zu empfehlen!
10
ANDERS PEIN
16 ott 2024
·
Soggiorno di 4 notti
This was a perfect hotel. Nice staff, calm sorroundings and a restaurant which served excellent dinner. Breakfast incl. simply outstanding. This is a place I’ll visit soon again. It had everything you could wish for. Thank you for a lovely stay❤️
This was a perfect hotel. Nice staff, calm sorroundings and a restaurant which served excellent dinner. Breakfast incl. simply outstanding. This is a place I’ll visit soon again. It had everything you could wish for. Thank you for a lovely stay❤️
8
Özlem
16 mag 2025
·
Soggiorno di 8 notti
Im Grunde ist das Hotel ein sehr gutes und sauberes Hotel. Das Personal ist super nett. Das Restaurant vom Hotel kann ich leider nicht empfehlen. Preis-Leistung ist absolut nichtgerechtfertigt. Das Hotel liegt direkt am Strand die liegen kosten extra. Zwei liegen und ein Schirm lagen bei 22,50€ pro Tag, jedoch konnte man auch mit dem Handtuch auf dem Sand liegen ohne weiteren Kosten. Die Preise im Hotel fand ich persönlich auch zu erhöht. Aber im Großen und Ganzen war das Hotel gut, sauber, ruhig und die Lage war super.
Im Grunde ist das Hotel ein sehr gutes und sauberes Hotel. Das Personal ist super nett. Das Restaurant vom Hotel kann ich leider nicht empfehlen. Preis-Leistung ist absolut nichtgerechtfertigt. Das Hotel liegt direkt am Strand die liegen kosten extra. Zwei liegen und ein Schirm lagen bei 22,50€ pro Tag, jedoch konnte man auch mit dem Handtuch auf dem Sand liegen ohne weiteren Kosten. Die Preise im Hotel fand ich persönlich auch zu erhöht. Aber im Großen und Ganzen war das Hotel gut, sauber, ruhig und die Lage war super.
10
Leonardo
18 lug 2024
·
Soggiorno di 1 notte
Really enjoyed our stay. It was short but we loved the facilities and the staff was very welcoming all around. Didn't expect the island to be so hot and humid so we really enjoyed the pool and also had a swim at the end of the day at the beach in front of the hotel. We had breakfast at the downstairs restaurant and it was varied and plentiful. Tasty bakery and bread, fresh products and the restaurant has two different vibes, outside and inside so you can have different settings depending on your mood. The room was very clean and the minimal decor was inspiring and cluttered free. We didn't have time to get the free paddle board or the yoga class but we did a visit to the spa before leaving and really enjoyed the Donna Signature treatment and the friendliness of the staff. Well worth it. We will come back hopefully soon for a longer visit!
Really enjoyed our stay. It was short but we loved the facilities and the staff was very welcoming all around. Didn't expect the island to be so hot and humid so we really enjoyed the pool and also had a swim at the end of the day at the beach in front of the hotel. We had breakfast at the downstairs restaurant and it was varied and plentiful. Tasty bakery and bread, fresh products and the restaurant has two different vibes, outside and inside so you can have different settings depending on your mood. The room was very clean and the minimal decor was inspiring and cluttered free. We didn't have time to get the free paddle board or the yoga class but we did a visit to the spa before leaving and really enjoyed the Donna Signature treatment and the friendliness of the staff. Well worth it. We will come back hopefully soon for a longer visit!
10
MARINA
30 set 2025
·
Soggiorno di 3 notti
ハネムーンで３泊滞在しました。ホテルに到着した瞬間からチェックアウトまで、スタッフの方の対応はとても心地よく温かいサービスでした。部屋は、期待以上に美しく、窓から見える海は最高で癒されました。朝食も大満足です。歩いて１分でビーチがあり、いつでも楽しめます。ホテルのSAPボードを借りることもできて満喫できました。市内に出たいときは、バス停まで歩けば、気軽に行くことができます。また、マヨルカ島に来たらこのホテルに泊まりたいです。
ハネムーンで３泊滞在しました。ホテルに到着した瞬間からチェックアウトまで、スタッフの方の対応はとても心地よく温かいサービスでした。部屋は、期待以上に美しく、窓から見える海は最高で癒されました。朝食も大満足です。歩いて１分でビーチがあり、いつでも楽しめます。ホテルのSAPボードを借りることもできて満喫できました。市内に出たいときは、バス停まで歩けば、気軽に行くことができます。また、マヨルカ島に来たらこのホテルに泊まりたいです。
6
Michael
28 mag 2025
·
Soggiorno di 8 notti
Restaurant entspricht nicht einem 5Sterne Hotel!
Restaurant entspricht nicht einem 5Sterne Hotel!
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
10
Rebecca
2 settimane fa
·
Soggiorno di 3 notti
Fabulous hotel, location, pool area but above all the staff made it superb
Fabulous hotel, location, pool area but above all the staff made it superb
8
Atilla
4 settimane fa
·
Soggiorno di 3 notti
It was a nice and clean hotel.
It was a nice and clean hotel.
10
Rodrigo
14 ago 2026
·
Soggiorno di 2 notti
Tudo de alta qualidade com excessão do chuveiro que era literalmente um “conta gotas”
Tudo de alta qualidade com excessão do chuveiro que era literalmente um “conta gotas”
10
Ken
6 lug 2026
·
Soggiorno di 4 notti
Loved every minuite staff were amazing great position definitely return.
Loved every minuite staff were amazing great position definitely return.
10
Gillian
13 giu 2026
·
Soggiorno di 3 notti
The first thing to say is the staff are brilliant, could not be more helpful and any request was dealt with professionally and efficiently. Hotel, spa, rooms and location perfect. Would definitely recommend.
The first thing to say is the staff are brilliant, could not be more helpful and any request was dealt with professionally and efficiently. Hotel, spa, rooms and location perfect. Would definitely recommend.
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 23:59
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-20: 1094.269305651245USD
- 2026-09-21: 670.1251407547608USD
- 2026-09-22: 662.347741182251USD
- 2026-09-23: 892.313123675415USD
- 2026-09-24: 989.646044517334USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 452.4372732069702USD
- 2026-09-28: 475.99874839196775USD
- 2026-09-29: 478.29382439196775USD
- 2026-09-30: 454.32678165393065USD
- 2026-10-01: 530.6094472481079USD
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 383.98275128204347USD
- 2026-10-05: 384.12661377301026USD
- 2026-10-06: 384.12661377301026USD
- 2026-10-07: 404.85139239196775USD
- 2026-10-08: 473.70367239196776USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 405.101750947937USD
- 2026-10-12: 384.5762365874023USD
- 2026-10-13: 394.39432629467774USD
- 2026-10-14: 394.39432629467774USD
- 2026-10-15: 389.64738939398194USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 391.8683629035034USD
- 2026-10-19: 392.04167728222654USD
- 2026-10-20: 394.39432629467774USD
- 2026-10-21: 394.39432629467774USD
- 2026-10-22: 391.3992339042358USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 394.39432629467774USD
- 2026-10-26: 391.8683629035034USD
- 2026-10-27: 394.39432629467774USD
- 2026-10-28: 392.20136884960937USD
- 2026-10-29: 394.39432629467774USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 215.48676793399048USD
- 2026-11-02: 218.01639092358397USD
- 2026-11-03: 218.01639092358397USD
- 2026-11-04: 218.01639092358397USD
- 2026-11-05: 218.01639092358397USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 213.55649611325072USD
- 2026-11-09: 218.01639092358397USD
- 2026-11-10: 218.01639092358397USD
- 2026-11-11: 218.01639092358397USD
- 2026-11-12: 218.01639092358397USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 216.10215829974365USD
- 2026-11-16: 218.01639092358397USD
- 2026-11-17: 218.01639092358397USD
- 2026-11-18: 218.01639092358397USD
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica. La struttura richiede un codice di abbigliamento casual-elegante (pantaloni per gli uomini) presso tutti i ristoranti in loco. Non sono ammessi pantaloncini, costumi, abiti senza maniche e infradito; sono richieste scarpe chiuse. Questa struttura non ammette cambi ai nominativi delle prenotazioni. Il nome sulla prenotazione deve corrispondere al nome dell'ospite che effettua il check-in e soggiorna presso la struttura; è richiesto un documento d'identità con foto.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Per le prenotazioni di gruppo (più di 8 camere nella stessa struttura e per le stesse date) possono essere previste politiche di cancellazione speciali o costi aggiuntivi.
- Gli ospiti devono contattare questa struttura in anticipo per prenotare un parcheggio in loco.
- Questa struttura accetta pagamenti con carte di credito e i contanti
- Si segnala l'utilizzo nella struttura di un sistema di riciclaggio delle acque di rifiuto domestiche.
- La struttura è dotata di un estintore antincendio e un rilevatore di fumo
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Questa struttura usa un servizio di pulizia professionale
- Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.
- In base alla normativa vigente, non si accettano pagamenti in contanti per importi superiori a 1000 EUR. Per maggiori informazioni, contatta direttamente la struttura utilizzando i recapiti indicati nella conferma della prenotazione.
- La piscina stagionale resterà aperta da marzo a ottobre.
- Piscina accessibile dalle 10:00 alle 19:00.
- Si richiede la prenotazione per i tee-time per il golf. Le prenotazioni possono essere effettuate contattando un hotel prima dell'arrivo utilizzando i recapiti riportati sulla conferma della prenotazione.
- Un bambino di età pari o inferiore a 3 anni soggiorna gratuitamente nella camera dei genitori o tutori, utilizzando i letti presenti.
- Le pulizie sono a cura di un servizio professionale.
- Costo colazione preparata su ordinazione: 35 EUR per gli adulti e 17.5 EUR per i bambini (importi approssimativi).
- Servizio parcheggio al coperto: 35 EUR, a notte
- Supplemento per animali domestici: 45 EUR ad animale, a notte
- Non vengono richiesti supplementi per gli animali di servizio
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Parcheggio valet
Servizi
Business center
Banco escursioni
Servizio babysitter e asilo nido
Servizio di pulizia
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Noleggio biciclette
Deposito bagagli
Zona fumatori
Check-in/check-out veloce
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Sauna
Bagno turco
Massaggi
Solarium
SPA e centro benessere
Trattamenti corpo
Trattamenti viso
Colazione in camera
Beach Sun Loungers
Attività
Piscina
Campi da tennis
Campo da golf (nelle vicinanze)
Spiaggia - nelle vicinanze
Immersioni subacquee
Windsurf
Ciclismo
Pesca
Piscina scoperta
Musica dal vivo
Bicycle Tour Information
Mobili da esterno
Pool (Seasonal Outdoor)
Terrazza
Fitness Center (nearby)
Parcheggio
Parcheggio
Parcheggio valet
Stazione di ricarica per auto elettriche
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito