Americas Best Value Inn Addison Dallas

I did not stay . I oaid through cash app with afterpay every thing was suposed to be included . Well when i git to the hotel the guy at the desk said their would be a 50 dollar deposit and then a cleaning fee for my service dogs which are suposed to be free no charge and im pretty sure my service animals are cleaner than him he was very rude i told him i didnt have any more money and i was there because i was suposed to be having surgery the next day i needed to take three showere before then with a special soap . He was still very rude i asked to talk to a manager or owner he was like im the manager . I sId i need to talk to some one higher up. He said no i said i cant belive you wont give me a room there was no mention on hotels.com about tbe xtra charges or i would not have booked the room. He was even ruder with a smug attitude as a hooker walked in and went up to her room. I left didnt get my room And had to cancel my surgery. And still owe the money ...i. very dis apointed in that hotel and hotels.com

It was an ok hotel for the price

The American breakfast, they offer is not true, they don't have anything for breakfast. The carpets are very dirty, there were two mattresses in the aisle in the second floor and in the dinning room. The parking lot was a mess, dirty, with a lot of garbage everywhere. The room was cleaned only once in the 3 days we stayed there. The condition of the bathroom was poor. The bed and the pillows were very comfortable. This hotel needs a lot of remodeling. .

The room was really small and not so much accommodating I had left something in the room and they act like per usual that they didn’t find anything. If you find something always give it to the front desk because you don’t know if they are coming back for it.

It was great