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Sheraton West Des Moines

US$ 129

/noite

Média para setembro

Sheraton West Des Moines - Image 1

Sheraton West Des Moines - Quarto

Sheraton West Des Moines - Quarto

Sheraton West Des Moines - Receção

Sheraton West Des Moines - Piscina

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US$ 129

/noite

Média para setembro

Preços médios mensais

Em Sheraton West Des Moines, o preço por noite é, em média, US$ 114 no mês mais barato (novembro) e US$ 178 no mês mais caro (agosto), com base nos últimos 12 meses.

Preço médio por noite em Sheraton West Des Moines por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 114
fevereiro	US$ 125
março	US$ 120
abril	US$ 141
maio	US$ 142
junho	US$ 149
julho	US$ 154
agosto	US$ 178
setembro	US$ 129
outubro	US$ 144
novembro	US$ 114
dezembro	US$ 119

Mais caro: agosto (aprox. US$ 178)

Mais barato: novembro (aprox. US$ 114)

Sobre este alojamento

Desfrute das várias propostas de lazer e entretenimento à sua disposição, incluindo uma piscina interior e uma sala de fitness. Wi-Fi (sobretaxa), serviços de concierge e uma loja de presentes/quiosque de jornais são algumas das comodidade...

Comodidades

Desfrute das várias propostas de lazer e entretenimento à sua disposição, incluindo uma piscina interior e uma sala de fitness. Wi-Fi (sobretaxa), serviços de concierge e uma loja de presentes/quiosque de jornais são algumas das comodidades adicionais disponíveis neste hotel.

Comodidades para negócios

As principais comodidades incluem um business center aberto 24 horas, Check-in rápido e registo de saída rápido. Planeia um evento em West Des Moines? Este hotel dispõe de uma zona para conferências e de salas de reuniões, com uma área total de 2 metros quadrados. Poderá solicitar transporte de/para a estação rodoviária (sobretaxa) e há, também, estacionamento.

Restaurante

Termine o dia com uma bebida refrescante no bar/lounge. O hotel serve pequenos-almoços preparados no momento diariamente mediante uma sobretaxa.

Quartos

Sinta-se em casa num dos 285 quartos. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho, parcialmente abertas, dispõem de uma combinação polibã/banheira, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres e de secretárias.

Localização

Ao alojar-se Sheraton West Des Moines Hotel em West Des Moines, ficará na área suburbana, a 10 minutos de carro de Jordan Creek Town Center e de Drake University. Este hotel está a 13,3 km (8,3 mi) de Iowa Events Center e a 13,8 km (8,6 mi) de Casey's Center.

O que há nas proximidades

Clive Aquatic Center(0.8 milhas)
Valley West Mall(1.3 milhas)
Mercy Medical Center West Lakes(1.4 milhas)
UnityPoint Health - Methodist West Hospital(1.6 milhas)
Greenbelt Trail(1.6 milhas)
MercyOne Mills Civic Express Care(2.9 milhas)
Des Moines Golf & Country Club(3 milhas)
Valley Stadium(3.1 milhas)
Living History Farms(1.9 milhas)
Pump It Up(3.2 milhas)
Jordan Creek Town Center(3.2 milhas)
Centro(3.3 milhas)
Cinemark Century Jordan Creek 20(3.8 milhas)
Ridge Pointe Park(3.9 milhas)
Buccaneer Arena(4.4 milhas)
O aeroporto preferencial para Sheraton West Des Moines Hotel é o de Des Moines International Airport (DSM)(15.5 milhas)

Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Limpeza a seco

Localização

1800 50th Street, Des Moines, Iowa, Estados Unidos

Clive Aquatic Center (0.8 milhas)

Valley West Mall (1.3 milhas)

Mercy Medical Center West Lakes (1.4 milhas)

UnityPoint Health - Methodist West Hospital (1.6 milhas)

Greenbelt Trail (1.6 milhas)

MercyOne Mills Civic Express Care (2.9 milhas)

Mais informações sobre a localização

Avaliações dos hóspedes

8.3

Muito Bom

Com base em 1.002 avaliações verificadas

Quem se hospeda aqui?

Negócios

32%

Casal

23%

Família

32%

Grupos

5%

Individual

5%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Sheraton West Des Moines, os viajantes costumam elogiar a simpatia da equipe, a localização conveniente perto das interestaduais I‑80/I‑35 e o lobby agradável com cachoeira, além de quartos geralmente limpos, confortáveis, tranquilos e espaçosos.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Sheraton West Des Moines, os viajantes costumam elogiar a simpatia da equipe, a localização conveniente perto das interestaduais I‑80/I‑35 e o lobby agradável com cachoeira, além de quartos geralmente limpos, confortáveis, tranquilos e espaçosos.

As desvantagens comuns incluem estacionamento pago e Wi‑Fi com custo adicional, elevadores lentos ou cheios durante torneios e ruído ocasional. Vários hóspedes relatam manutenção antiga ou inconsistente dos quartos (ar condicionado ou sanitários, TVs pequenas), serviço de limpeza irregular e problemas na piscina, além da falta de uma hidromassagem. Espere uma estadia conveniente com serviço acolhedor e quartos sólidos, mas prepare-se para custos extras e logística variável em períodos de grande movimento.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Lobby atraente com uma cachoeira, e o bar e restaurante no local são populares. Problemas recorrentes incluem estacionamento pago (às vezes via aplicativo), elevadores lentos ou cheios quando o hotel está movimentado, fechamento da piscina ou água suja, ausência de hidromassagem e máquinas de gelo quebradas ocasionalmente.

Avaliações dos hóspedes relacionadas

4

Brian

18 de mai. de 2025

·

A estadia foi de 1 noite

The shower was terrible. The pools water was horribly out of balance-absolute lack of attention. No hot tub??? Will not book this hotel in the future.

The shower was terrible. The pools water was horribly out of balance-absolute lack of attention. No hot tub??? Will not book this hotel in the future.

2

Carla

2 de jul. de 2025

·

A estadia foi de 5 noites

We've stayed at this property before and liked the location and ease of use when we're in Des Moines. This 5 night stay will be our last at this property. Upon check-in, we found out there was now a $10/night parking fee. In West Des Moines. In an unsecured, uncovered lot. That we had to pay ourselves via a 3rd party. Absolutely unacceptable. I asked about cancelling our reservation and was told there was a 48 hour policy, so we decided to stay. The shower head in our room (807) was broken. I reported it. Never fixed. We set the thermostat to 60. I doubt the room ever got below 70. Des Moines was in the middle of a heat wave, but the pool was "Closed For Maintenance" for at least half of our stay. When I checked out at 10:45am Saturday 6/28 there was only one person working the desk. I waited for 15 minutes to check out to make it clear our visit had been less than pleasant. The clerk said "I'm sorry to hear that" and nothing else. There was still a line when I left. I've stayed in Motel 6's with exponentially greater focus on customer care and satisfaction. I don't know what's happened to this property, but it poisoned my opinion of it and definitely soured my overall opinion of Sheraton and Marriott in general. Please turn it into a Spirit Halloween store and be done with it.

We've stayed at this property before and liked the location and ease of use when we're in Des Moines. This 5 night stay will be our last at this property. Upon check-in, we found out there was now a $10/night parking fee. In West Des Moines. In an unsecured, uncovered lot. That we had to pay ourselves via a 3rd party. Absolutely unacceptable. I asked about cancelling our reservation and was told there was a 48 hour policy, so we decided to stay. The shower head in our room (807) was broken. I reported it. Never fixed. We set the thermostat to 60. I doubt the room ever got below 70. Des Moines was in the middle of a heat wave, but the pool was "Closed For Maintenance" for at least half of our stay. When I checked out at 10:45am Saturday 6/28 there was only one person working the desk. I waited for 15 minutes to check out to make it clear our visit had been less than pleasant. The clerk said "I'm sorry to hear that" and nothing else. There was still a line when I left. I've stayed in Motel 6's with exponentially greater focus on customer care and satisfaction. I don't know what's happened to this property, but it poisoned my opinion of it and definitely soured my overall opinion of Sheraton and Marriott in general. Please turn it into a Spirit Halloween store and be done with it.

10

Amy

9 de ago. de 2025

·

A estadia foi de 2 noites

The elevators were slow. Other than that great experience. The Waterfall restaurant was convenient and delicious!

The elevators were slow. Other than that great experience. The Waterfall restaurant was convenient and delicious!

10

Jamie

15 de jul. de 2024

·

A estadia foi de 2 noites

Very clean. Slow elevator when busy but not a huge deal.

Very clean. Slow elevator when busy but not a huge deal.

6

Diana

24 de mai. de 2025

·

A estadia foi de 2 noites

Room was clean. Housekeeping came around in the morning offering more towels if needed. They have big bottles of shampoo, conditioner, body wash, lotion and hand wash. How sanitary is reusing bottles between your clientele? I thought it was rather gross and the body wash and shampoo was watered down. I know watered down products when I see them! Very few of the ice machines were working and was very frustrating to traipse all over looking for a working ice machine! They tried charging me a $10 parking fee, and I didn’t even drive!! They did remove it from my bill, after I complained. It wasn’t worth the extra money to stay at this hotel. I’ll find a cheaper place with working ice machines!!

Room was clean. Housekeeping came around in the morning offering more towels if needed. They have big bottles of shampoo, conditioner, body wash, lotion and hand wash. How sanitary is reusing bottles between your clientele? I thought it was rather gross and the body wash and shampoo was watered down. I know watered down products when I see them! Very few of the ice machines were working and was very frustrating to traipse all over looking for a working ice machine! They tried charging me a $10 parking fee, and I didn’t even drive!! They did remove it from my bill, after I complained. It wasn’t worth the extra money to stay at this hotel. I’ll find a cheaper place with working ice machines!!

10

Kimberly

29 de set. de 2025

·

A estadia foi de 1 noite

We love the bar and restaurant area!

We love the bar and restaurant area!

10

STEVI

22 de dez. de 2024

·

A estadia foi de 1 noite

Stayed for one night with kids before my son was shipping off for boot camp. Hotel is beautiful. Gym and pool area are nice, unfortunately no hot tub. Chose this hotel as that is where the recruits were staying and it allowed the kids a little more time with their brother before he left. Beds were comfortable and the shower had good water pressure. Restaurant inside of the hotel. Breakfast was amazing, Buffet style dining with a wide varitey of options to choose from. Would absolutely stay again.

Stayed for one night with kids before my son was shipping off for boot camp. Hotel is beautiful. Gym and pool area are nice, unfortunately no hot tub. Chose this hotel as that is where the recruits were staying and it allowed the kids a little more time with their brother before he left. Beds were comfortable and the shower had good water pressure. Restaurant inside of the hotel. Breakfast was amazing, Buffet style dining with a wide varitey of options to choose from. Would absolutely stay again.

6

Ken

2 de jun. de 2025

·

A estadia foi de 1 noite

The hotel charges for parking, even though the parking lot is very large. Worse, you have to pay for the parking through a third-party app, which is a big hassle. Stop nickel and diming your guests!

The hotel charges for parking, even though the parking lot is very large. Worse, you have to pay for the parking through a third-party app, which is a big hassle. Stop nickel and diming your guests!

4

Douglas

16 de jul. de 2024

·

A estadia foi de 1 noite

This is a 4 star hotel with 1 star service. The star in this case is the 1 employee dealing with a constant mob of people. 1 person at the front desk. One. This is a 10 story hotel. There are only two elevators that service the ENTIRE hotel. They are fine, fancy, glass affairs that are oddly shaped and barely accomodate a baggage cart. At the ground floor there is a constant press of humanity vying for position in line to gain entry to the next elevator to reach ground. The area that the fancy, sloth speed elevators are located is extremely cramped and bottle-necked. It allows little room for people to exit the elevators due to the press of humanity and limited space. The wait to get on an elevator during normal hours was way too long and a constant common complaint among other people staying at the hotel. I am a senior citizen. I called guest services and asked for 2 extra bath towels. This fancy hotel provides 3 to a room. I was answered with, "well it might take a minute to get those to you but if you come down to the front desk I can hand them to you." Ok I said. I made the trek down, only to be ignored because the single employee there had 150 people in line in front of her. I made the trek back upstairs to my room. I called \'guest services\' again with the same request for 2 towels and received the same spiel. I told them I could wait for them because I had all night. The towels never arrived. They are woefully understaffed. I\'d like a refund and an apology.

This is a 4 star hotel with 1 star service. The star in this case is the 1 employee dealing with a constant mob of people. 1 person at the front desk. One. This is a 10 story hotel. There are only two elevators that service the ENTIRE hotel. They are fine, fancy, glass affairs that are oddly shaped and barely accomodate a baggage cart. At the ground floor there is a constant press of humanity vying for position in line to gain entry to the next elevator to reach ground. The area that the fancy, sloth speed elevators are located is extremely cramped and bottle-necked. It allows little room for people to exit the elevators due to the press of humanity and limited space. The wait to get on an elevator during normal hours was way too long and a constant common complaint among other people staying at the hotel. I am a senior citizen. I called guest services and asked for 2 extra bath towels. This fancy hotel provides 3 to a room. I was answered with, "well it might take a minute to get those to you but if you come down to the front desk I can hand them to you." Ok I said. I made the trek down, only to be ignored because the single employee there had 150 people in line in front of her. I made the trek back upstairs to my room. I called \'guest services\' again with the same request for 2 towels and received the same spiel. I told them I could wait for them because I had all night. The towels never arrived. They are woefully understaffed. I\'d like a refund and an apology.

10

Siobhan

19 de set. de 2025

·

A estadia foi de 1 noite

Loved the falling water.

Loved the falling water.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Muitos hóspedes descrevem quartos e áreas comuns limpos. Outros relatam odores mofados, chuveiros ou roupas de cama sujos e serviço de limpeza perdido ou infrequente, indicando padrões inconsistentes.

Avaliações dos hóspedes relacionadas

6

Trishia

28 de abr. de 2025

·

A estadia foi de 1 noite

The room was really stuffy and had a little bit of a musty smell. There was some hair left in the shower stall from the previous tenants. The staff were friendly. The hotel was booked with a lot of families, so everything was extra loud.

The room was really stuffy and had a little bit of a musty smell. There was some hair left in the shower stall from the previous tenants. The staff were friendly. The hotel was booked with a lot of families, so everything was extra loud.

4

William

16 de ago. de 2023

·

A estadia foi de 1 noite

My room was a dump. Carpet was stained , bed was not made properly.

My room was a dump. Carpet was stained , bed was not made properly.

10

Melissa

4 de jun. de 2025

·

A estadia foi de 1 noite

Nice hotel, clean and comfortable

Nice hotel, clean and comfortable

8

Kevin or Tracy

13 de dez. de 2025

·

A estadia foi de 1 noite

Clean rooms, friendly staff. All seemed to be happy and cheerful to be at work helping people enjoy their stay.

Clean rooms, friendly staff. All seemed to be happy and cheerful to be at work helping people enjoy their stay.

4

Amy

2 de jul. de 2023

·

A estadia foi de 1 noite

Room was terrible. Shower was dirty. Sheets were on inside out, which makes me think they didnt clean them, they just flipped them over . I would never stay here again.

Room was terrible. Shower was dirty. Sheets were on inside out, which makes me think they didnt clean them, they just flipped them over . I would never stay here again.

8

Diane

18 de set. de 2025

·

A estadia foi de 1 noite

Great property other than our room had an unpleasant musty smell.

Great property other than our room had an unpleasant musty smell.

10

Sean

8 de jun. de 2025

·

A estadia foi de 1 noite

The West Des Moines Sheraton was an excellent hotel. The room was very clean, well kept, everything worked, and the staff was very friendly and helpful.

The West Des Moines Sheraton was an excellent hotel. The room was very clean, well kept, everything worked, and the staff was very friendly and helpful.

6

Amy

16 de set. de 2024

·

A estadia foi de 1 noite

Our room had black mold on the ceiling and the air conditioning didn’t work. Definitely out dated and room was not in good condition

Our room had black mold on the ceiling and the air conditioning didn’t work. Definitely out dated and room was not in good condition

6

Kelli L

20 de fev. de 2024

·

A estadia foi de 1 noite

When we checked in and arrived to our room, it had not been cleaned. There was a beer box stuffed with trash, dirty towels, and the bedding hadn't been changed. The friendly front desk worker did provide us with free breakfast buffet vouchers and sent someone up with clean towels and bedding. Also, there was a fundraiser event going on and we could hear the music and feel the bass in our room until 11pm. The breakfast was good and the pool/workout area was nice.

When we checked in and arrived to our room, it had not been cleaned. There was a beer box stuffed with trash, dirty towels, and the bedding hadn't been changed. The friendly front desk worker did provide us with free breakfast buffet vouchers and sent someone up with clean towels and bedding. Also, there was a fundraiser event going on and we could hear the music and feel the bass in our room until 11pm. The breakfast was good and the pool/workout area was nice.

10

Darron

9 de dez. de 2025

·

A estadia foi de 1 noite

The room was very clean and staff was nice and helpful.

The room was very clean and staff was nice and helpful.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são geralmente espaçosos e confortáveis, com muitas estadias tranquilas. Vários observam decoração datada e problemas de manutenção (ar condicionado fraco, problemas de vaso sanitário ou encanamento, TVs pequenas), além de Wi-Fi pago ou instável e ruído ocasional durante grandes eventos esportivos juvenis.

Avaliações dos hóspedes relacionadas

10

Helen

10 de jun. de 2025

·

A estadia foi de 2 noites

The room was comfortable and quiet. There is only one pair of elevators and we stayed at the hotel during a baseball tournament.

The room was comfortable and quiet. There is only one pair of elevators and we stayed at the hotel during a baseball tournament.

8

Roland

25 de set. de 2023

·

A estadia foi de 3 noites

West Des Moines is the area of town to stay when visiting Des Moines. PSA, dont click on the $5.99/day internet - I did, it didn't work, so I tried again, still didn't work, so I gave up and accessed the internet on my phone hotspot. Was still charged $5.99, twice for the same day, for internet I couldn't and didn't access.

West Des Moines is the area of town to stay when visiting Des Moines. PSA, dont click on the $5.99/day internet - I did, it didn't work, so I tried again, still didn't work, so I gave up and accessed the internet on my phone hotspot. Was still charged $5.99, twice for the same day, for internet I couldn't and didn't access.

8

Michelle

1 de abr. de 2025

·

A estadia foi de 1 noite

The beds and bedding were very comfortable and the room was very quiet. The view from my room was that of a rooftop with AC units, but I wasn’t there for the view. Water took a long time to heat up, but I would definitely stay again.

The beds and bedding were very comfortable and the room was very quiet. The view from my room was that of a rooftop with AC units, but I wasn’t there for the view. Water took a long time to heat up, but I would definitely stay again.

2

McKenna

3 de mar. de 2024

·

First we had got there and had multiple issues with the toilet. Had to flush it repeatedly for it to actually go down. We had a couple guests we hadn’t seen in awhile coming to stay with us and they also had a baby. it was extremely hot in the room. Even when we turned the ac to 60 degrees it didn’t work at all. At check out when we went to talk to them they said people had been asking for fans and we could’ve asked but We paid 200$ for the hotel and didn’t know we’d even have to ask for a fan and thought the air would work. Our guests couldn’t even stand to stay in our room and they ended up leaving the next day 6-7am and we also packed and decided to leave shortly after. When packing up we checked under the bed for anything to make sure we didn’t leave anything and we found a dip chew pouch and a marijuana vape which like I stated we had a baby with us who is crawling luckily he didn’t find that. Another thing the pool was full at almost all times and was very dirty and had cold water but the pool room was extremely hot as well. Overall not a good experience my guests and I left way earlier then we expected to and wished. I wish the experience was better. I would like to be compensated or my money back.

First we had got there and had multiple issues with the toilet. Had to flush it repeatedly for it to actually go down. We had a couple guests we hadn’t seen in awhile coming to stay with us and they also had a baby. it was extremely hot in the room. Even when we turned the ac to 60 degrees it didn’t work at all. At check out when we went to talk to them they said people had been asking for fans and we could’ve asked but We paid 200$ for the hotel and didn’t know we’d even have to ask for a fan and thought the air would work. Our guests couldn’t even stand to stay in our room and they ended up leaving the next day 6-7am and we also packed and decided to leave shortly after. When packing up we checked under the bed for anything to make sure we didn’t leave anything and we found a dip chew pouch and a marijuana vape which like I stated we had a baby with us who is crawling luckily he didn’t find that. Another thing the pool was full at almost all times and was very dirty and had cold water but the pool room was extremely hot as well. Overall not a good experience my guests and I left way earlier then we expected to and wished. I wish the experience was better. I would like to be compensated or my money back.

8

Melanie A

11 de nov. de 2024

·

A estadia foi de 1 noite

Decent hotel. A bit overpriced. The lobby and restaurant looked nice but the rooms were definitely dated and in need of upgrades.

Decent hotel. A bit overpriced. The lobby and restaurant looked nice but the rooms were definitely dated and in need of upgrades.

4

Alan

26 de abr. de 2025

·

A estadia foi de 3 noites

The mattress was broken. Nothing was included for the $250 a night fee.

The mattress was broken. Nothing was included for the $250 a night fee.

8

Erin

13 de nov. de 2023

·

A estadia foi de 1 noite

Check in was prompt, room was clean. Couldn’t connect to Wi-Fi, which may have been an issue on my computer but if you are looking to do some work, that may be an issue.

Check in was prompt, room was clean. Couldn’t connect to Wi-Fi, which may have been an issue on my computer but if you are looking to do some work, that may be an issue.

10

Matheus

26 de dez. de 2025

·

A estadia foi de 1 noite

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

4

Sean

15 de abr. de 2024

·

A estadia foi de 1 noite

Air conditioning wasn’t working very good which made sleeping there miserable. Definitely outdated in the room itself. The holder on the wall for the shampoo/conditioner/body wash was broken off the wall but some of the plastic from it was still stuck to the wall. Water pressure also sucked.

Air conditioning wasn’t working very good which made sleeping there miserable. Definitely outdated in the room itself. The holder on the wall for the shampoo/conditioner/body wash was broken off the wall but some of the plastic from it was still stuck to the wall. Water pressure also sucked.

6

Kristina

19 de nov. de 2024

·

A estadia foi de 1 noite

My bed had a pot hole size divot that made it so hard to sleep in. I was awake for 4 hours trying to get comfortable but it kept making my body fall towards it

My bed had a pot hole size divot that made it so hard to sleep in. I was awake for 4 hours trying to get comfortable but it kept making my body fall towards it

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é amplamente elogiada por ser simpática, acolhedora e prestativa, com a gerência às vezes corrigindo os problemas. Questões observadas incluem falta de pessoal e longas filas, erros ocasionais em contas ou cobranças duplicadas e alguns problemas de check-in ou tempo de resposta.

Avaliações dos hóspedes relacionadas

2

Valentina

12 de jul. de 2024

·

A estadia foi de 1 noite

Everything was great until I looked at my credit card statement a day after I e stayed at the hotel and found out that I was charged twice (once by Orbitz and once by the hotel) for one of the two rooms I booked through Orbitz. It is impossible to get a live person to discuss. I’ve contacted the hotel a couple of times by phone and I was transferred to a voice mail to leave detailed information and wait for a callback within 24 hours; I’ve also emailed the person supposed to be in charge with billing and 4 days later received no response.

Everything was great until I looked at my credit card statement a day after I e stayed at the hotel and found out that I was charged twice (once by Orbitz and once by the hotel) for one of the two rooms I booked through Orbitz. It is impossible to get a live person to discuss. I’ve contacted the hotel a couple of times by phone and I was transferred to a voice mail to leave detailed information and wait for a callback within 24 hours; I’ve also emailed the person supposed to be in charge with billing and 4 days later received no response.

10

Stacy

12 de nov. de 2023

·

A estadia foi de 1 noite

Our stay started off bumpy but was quickly handles and management made it right! Was given a different room with NO issues and free breakfast for the hassle of moving rooms due to cleanliness of the room.

Our stay started off bumpy but was quickly handles and management made it right! Was given a different room with NO issues and free breakfast for the hassle of moving rooms due to cleanliness of the room.

10

Jeanne

5 de dez. de 2024

·

A estadia foi de 2 noites

Great staff, friendly and welcoming!

Great staff, friendly and welcoming!

6

Shelly

16 de jul. de 2024

·

A estadia foi de 1 noite

kids baseball tournament in town parent allowing kids to run wild so loud and kids running the hallways 10 story hotel and kids playing on elevators so it was a 5 minute wait to get off or up to the 9th floor Not enough hotel staff front desk/security for the business volume!

kids baseball tournament in town parent allowing kids to run wild so loud and kids running the hallways 10 story hotel and kids playing on elevators so it was a 5 minute wait to get off or up to the 9th floor Not enough hotel staff front desk/security for the business volume!

8

Sue

15 de jan. de 2025

·

A estadia foi de 1 noite

A nice welcome and lobby is beautiful. Rooms are nice, beds and shower head is amazing. Had an issue with bartender but manager agreed took care of us and next bartender was amazing! Awesome breakfast. Thank you

A nice welcome and lobby is beautiful. Rooms are nice, beds and shower head is amazing. Had an issue with bartender but manager agreed took care of us and next bartender was amazing! Awesome breakfast. Thank you

4

deveri a

25 de ago. de 2025

·

A estadia foi de 4 noites

The hotel is beautiful. I was denied checkin due to a conflict between hotels com and the property.

The hotel is beautiful. I was denied checkin due to a conflict between hotels com and the property.

4

Lana

1 de jun. de 2023

·

A estadia foi de 1 noite

It was a nice stay, but double charged me. Normally I don't leave reviews like this, but I'm pissed. They said they had no record of me paying cash for my room, um look at the cameras duh. Then next day they charged my card a 155.68 dollars when I already paid and still haven't refunded me. They were hoping I'd hang up while being put on hold for 20 mins talking to the same person like are you serious? I just want my 155 back it's not that hard.

It was a nice stay, but double charged me. Normally I don't leave reviews like this, but I'm pissed. They said they had no record of me paying cash for my room, um look at the cameras duh. Then next day they charged my card a 155.68 dollars when I already paid and still haven't refunded me. They were hoping I'd hang up while being put on hold for 20 mins talking to the same person like are you serious? I just want my 155 back it's not that hard.

10

Matheus

26 de dez. de 2025

·

A estadia foi de 1 noite

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

4

Douglas

16 de jul. de 2024

·

A estadia foi de 1 noite

This is a 4 star hotel with 1 star service. The star in this case is the 1 employee dealing with a constant mob of people. 1 person at the front desk. One. This is a 10 story hotel. There are only two elevators that service the ENTIRE hotel. They are fine, fancy, glass affairs that are oddly shaped and barely accomodate a baggage cart. At the ground floor there is a constant press of humanity vying for position in line to gain entry to the next elevator to reach ground. The area that the fancy, sloth speed elevators are located is extremely cramped and bottle-necked. It allows little room for people to exit the elevators due to the press of humanity and limited space. The wait to get on an elevator during normal hours was way too long and a constant common complaint among other people staying at the hotel. I am a senior citizen. I called guest services and asked for 2 extra bath towels. This fancy hotel provides 3 to a room. I was answered with, "well it might take a minute to get those to you but if you come down to the front desk I can hand them to you." Ok I said. I made the trek down, only to be ignored because the single employee there had 150 people in line in front of her. I made the trek back upstairs to my room. I called \'guest services\' again with the same request for 2 towels and received the same spiel. I told them I could wait for them because I had all night. The towels never arrived. They are woefully understaffed. I\'d like a refund and an apology.

This is a 4 star hotel with 1 star service. The star in this case is the 1 employee dealing with a constant mob of people. 1 person at the front desk. One. This is a 10 story hotel. There are only two elevators that service the ENTIRE hotel. They are fine, fancy, glass affairs that are oddly shaped and barely accomodate a baggage cart. At the ground floor there is a constant press of humanity vying for position in line to gain entry to the next elevator to reach ground. The area that the fancy, sloth speed elevators are located is extremely cramped and bottle-necked. It allows little room for people to exit the elevators due to the press of humanity and limited space. The wait to get on an elevator during normal hours was way too long and a constant common complaint among other people staying at the hotel. I am a senior citizen. I called guest services and asked for 2 extra bath towels. This fancy hotel provides 3 to a room. I was answered with, "well it might take a minute to get those to you but if you come down to the front desk I can hand them to you." Ok I said. I made the trek down, only to be ignored because the single employee there had 150 people in line in front of her. I made the trek back upstairs to my room. I called \'guest services\' again with the same request for 2 towels and received the same spiel. I told them I could wait for them because I had all night. The towels never arrived. They are woefully understaffed. I\'d like a refund and an apology.

10

Ryan

17 de mai. de 2024

·

A estadia foi de 1 noite

Staff was amazing. Helpful and courteous. We dealt with 4 different people at the front desk and every one of them did an amazing job.

Staff was amazing. Helpful and courteous. We dealt with 4 different people at the front desk and every one of them did an amazing job.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização conveniente em West Des Moines, perto das interestaduais, restaurantes e lojas, e fácil de encontrar. Alguns mencionam obras na área ou no local que afetam o acesso.

Avaliações dos hóspedes relacionadas

10

Jennifer

31 de mar. de 2025

·

A estadia foi de 2 noites

We stayed at the Sheraton West Des Moines for a convention. Everything was convenient and close. All the staff were very nice.

We stayed at the Sheraton West Des Moines for a convention. Everything was convenient and close. All the staff were very nice.

10

Gary

19 de jun. de 2024

·

A estadia foi de 2 noites

This was a convienent location for us. Enjoyed the outdoor space provided.

This was a convienent location for us. Enjoyed the outdoor space provided.

10

Richard

9 de ago. de 2025

·

A estadia foi de 1 noite

Nice location

Nice location

10

Randal

30 de jun. de 2025

·

A estadia foi de 1 noite

The construction in the area made it somewhat difficult to get there. However, once we arrived,,everything was great. Nice friendly staff made our stay a pleasure.

The construction in the area made it somewhat difficult to get there. However, once we arrived,,everything was great. Nice friendly staff made our stay a pleasure.

10

Nathan

26 de dez. de 2022

·

A estadia foi de 1 noite

We stated her during the holidays on our way home. We have stayed her several times before. It is a nice hotel. Close to several food options. Also near the highway.

We stated her during the holidays on our way home. We have stayed her several times before. It is a nice hotel. Close to several food options. Also near the highway.

10

Paige

18 de fev. de 2023

·

A estadia foi de 1 noite

Very easy to find

Very easy to find

10

Matheus

26 de dez. de 2025

·

A estadia foi de 1 noite

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

10

Libby

17 de ago. de 2025

·

A estadia foi de 2 noites

Close to shopping and dining and easy access to interstate

Close to shopping and dining and easy access to interstate

10

Karen

10 de ago. de 2025

·

A estadia foi de 1 noite

Close and easy to get to.

Close and easy to get to.

10

Amy

23 de dez. de 2024

·

A estadia foi de 1 noite

Perfect area for proximity of all activities in Des Moines

Perfect area for proximity of all activities in Des Moines

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O bar e o restaurante no local recebem bons comentários, e o buffet de café da manhã é frequentemente elogiado pela qualidade. O café da manhã não está incluído e pode ser caro, com tensões ocasionais na equipe durante torneios.

Avaliações dos hóspedes relacionadas

8

Melodie

12 de jul. de 2023

·

A estadia foi de 2 noites

It would be better if there was a free breakfast. Breakfast too expensive, especially for children.

It would be better if there was a free breakfast. Breakfast too expensive, especially for children.

10

James

24 de mai. de 2025

·

A estadia foi de 1 noite

Great bartenders especially Heather. Room was clean and quiet.

Great bartenders especially Heather. Room was clean and quiet.

10

Amy

9 de ago. de 2025

·

A estadia foi de 2 noites

The elevators were slow. Other than that great experience. The Waterfall restaurant was convenient and delicious!

The elevators were slow. Other than that great experience. The Waterfall restaurant was convenient and delicious!

8

Monty

8 de jun. de 2025

·

A estadia foi de 1 noite

I have mixed feelings about this hotel. I really didn't like to pay for parking. It's understandable when it is in a congested downtown area. This is not. And breakfast is pricey (I heard it is good though) so we skipped it. I am just so used to having a pretty good free breakfast at hotels at this price level. And no free Wi-fi wasn't great. That said, the room was quite large for the price and the staff was super helpful. Room and property were very clean and inviting. So, overall, I do recommend this hotel, just know that it comes with a few added costs.

I have mixed feelings about this hotel. I really didn't like to pay for parking. It's understandable when it is in a congested downtown area. This is not. And breakfast is pricey (I heard it is good though) so we skipped it. I am just so used to having a pretty good free breakfast at hotels at this price level. And no free Wi-fi wasn't great. That said, the room was quite large for the price and the staff was super helpful. Room and property were very clean and inviting. So, overall, I do recommend this hotel, just know that it comes with a few added costs.

8

Sue

15 de jan. de 2025

·

A estadia foi de 1 noite

A nice welcome and lobby is beautiful. Rooms are nice, beds and shower head is amazing. Had an issue with bartender but manager agreed took care of us and next bartender was amazing! Awesome breakfast. Thank you

A nice welcome and lobby is beautiful. Rooms are nice, beds and shower head is amazing. Had an issue with bartender but manager agreed took care of us and next bartender was amazing! Awesome breakfast. Thank you

10

Kimberly

29 de set. de 2025

·

A estadia foi de 1 noite

We love the bar and restaurant area!

We love the bar and restaurant area!

10

STEVI

22 de dez. de 2024

·

A estadia foi de 1 noite

Stayed for one night with kids before my son was shipping off for boot camp. Hotel is beautiful. Gym and pool area are nice, unfortunately no hot tub. Chose this hotel as that is where the recruits were staying and it allowed the kids a little more time with their brother before he left. Beds were comfortable and the shower had good water pressure. Restaurant inside of the hotel. Breakfast was amazing, Buffet style dining with a wide varitey of options to choose from. Would absolutely stay again.

Stayed for one night with kids before my son was shipping off for boot camp. Hotel is beautiful. Gym and pool area are nice, unfortunately no hot tub. Chose this hotel as that is where the recruits were staying and it allowed the kids a little more time with their brother before he left. Beds were comfortable and the shower had good water pressure. Restaurant inside of the hotel. Breakfast was amazing, Buffet style dining with a wide varitey of options to choose from. Would absolutely stay again.

6

Jo

19 de nov. de 2024

·

A estadia foi de 1 noite

Lobby was beautiful with waterfall etc. I thought it could have included a breakfast since the small buffet cost $15

Lobby was beautiful with waterfall etc. I thought it could have included a breakfast since the small buffet cost $15

10

AJ

20 de abr. de 2023

·

A estadia foi de 2 noites

Breakfast Buffet was great!! Plenty of Parking!! Elevators were full all day all weekend but multiple events in area!!

Breakfast Buffet was great!! Plenty of Parking!! Elevators were full all day all weekend but multiple events in area!!

8

Angela

8 de abr. de 2025

·

A estadia foi de 1 noite

Breakfast should be included

Breakfast should be included

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Kent

19 de jul. de 2026

·

A estadia foi de 2 noites

Staff was friendly, welcoming & professional

Staff was friendly, welcoming & professional

10

Jennifer

18 de jul. de 2026

·

A estadia foi de 3 noites

This was our second year staying for a baseball tournament. The hotel is very nice and clean. The front desk staff were very friendly and helpful. Even with the hotel being busy it did not feel loud or hectic. We will definitely return.

This was our second year staying for a baseball tournament. The hotel is very nice and clean. The front desk staff were very friendly and helpful. Even with the hotel being busy it did not feel loud or hectic. We will definitely return.

10

Tracy

28 de jun. de 2026

·

A estadia foi de 2 noites

Great experience. Staff was attentive and responsive with our basic needs. Hotel was clean and very accommodating. We were there with countless other youth sport teams and the Hotel managed to be keep up with all of the needs of the teams and guests.

Great experience. Staff was attentive and responsive with our basic needs. Hotel was clean and very accommodating. We were there with countless other youth sport teams and the Hotel managed to be keep up with all of the needs of the teams and guests.

8

Thomas

15 de jun. de 2026

·

A estadia foi de 4 noites

Basic breakfast not included with your stay, and daily charge for wifi and parking was a little absurd.

Basic breakfast not included with your stay, and daily charge for wifi and parking was a little absurd.

10

William

14 de jun. de 2026

·

A estadia foi de 3 noites

Front door co I ld be better

Front door co I ld be better

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 23:59

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9 $166	10 $127	11 $136	12 $136
13 $103	14 $111	15 $127	16 $134	17 $126	18 $157	19 $162
20 $110	21 $118	22 $148	23 $148	24 $139	25 $186	26 $166
27 $111	28 $118	29 $158	30 $176

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

2026-09-08: NO DATA
2026-09-09: 165.54588574987793USD
2026-09-10: 127.4783460389099USD
2026-09-11: 136.12094592077636USD
2026-09-12: 136.12094592077636USD
2026-09-13: 102.6256187949829USD
2026-09-14: 111.2677749527893USD
2026-09-15: 127.47182329522704USD
2026-09-16: 133.96030260617064USD
2026-09-17: 126.39801994436644USD
2026-09-18: 156.64712396813962USD
2026-09-19: 162.04875444085692USD
2026-09-20: 110.1931551496582USD
2026-09-21: 117.75542893698119USD
2026-09-22: 148.0045240862732USD
2026-09-23: 148.12000771014402USD
2026-09-24: 138.96219982214353USD
2026-09-25: 185.81589302288816USD
2026-09-26: 166.37004107006834USD
2026-09-27: 111.17827580987547USD
2026-09-28: 117.75542893698119USD
2026-09-29: 157.6086207593994USD
2026-09-30: 176.09297592095945USD
2026-10-01: 148.0045240862732USD
2026-10-02: 185.81589302288816USD
2026-10-03: 176.09297592095945USD
2026-10-04: 119.9160722515869USD
2026-10-05: 142.28279995111083USD
2026-10-06: 151.24549349542235USD
2026-10-07: 133.96030260617064USD
2026-10-08: 148.0045240862732USD
2026-10-09: 167.232232416687USD
2026-10-10: 185.91269586383055USD
2026-10-11: 108.03250296057128USD
2026-10-12: 156.83295560449218USD
2026-10-13: 213.0640823540039USD
2026-10-14: 195.05866519390867USD
2026-10-15: 142.28279995111083USD
2026-10-16: 161.3285192955322USD
2026-10-17: 180.41930325549316USD
2026-10-18: 106.95217686602783USD
2026-10-19: 123.23706285772704USD
2026-10-20: 159.0111792663574USD
2026-10-21: 151.24549349542235USD
2026-10-22: 141.23864624194334USD
2026-10-23: 153.40614568450926USD
2026-10-24: 185.58902578546142USD
2026-10-25: 138.96219982214353USD
2026-10-26: 139.95610621875USD
2026-10-27: 158.66305111779783USD
2026-10-28: 156.83295560449218USD
2026-10-29: 141.70519546765135USD
2026-10-30: 185.58902578546142USD
2026-10-31: 142.27906379452514USD
2026-11-01: 110.99258616522216USD
2026-11-02: 109.72548773931884USD
2026-11-03: 151.24549349542235USD
2026-11-04: 161.2829222111206USD
2026-11-05: 140.44225029895017USD
2026-11-06: 151.24549349542235USD
2026-11-07: 151.24549349542235USD
2026-11-08: 108.03250296057128USD

Este alojamento disponibiliza transporte a partir da estação rodoviária. Forneça ao alojamento informações sobre a sua chegada antes de viajar, através dos dados de contacto que poderá encontrar na sua confirmação de reserva. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito para a eventualidade de despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
Este alojamento aceita cartões de crédito; não se aceita numerário
O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo e grades de segurança nas janelas.
Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.

O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
Recomenda-se a utilização de automóvel para aceder ao alojamento.
Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.

Tarifa de pequeno-almoço preparado no momento: 14 USD por pessoa (valor aproximado)
Tarifa de acesso à internet sem fios no quarto: 5.99 USD por cada período de 24 horas (as tarifas podem ser alteradas)
Tarifa de acesso à internet sem fios nas áreas públicas: 5.99 USD por cada período de 24 horas (as tarifas podem ser alteradas)
Tarifa de estacionamento: 10.00 USD por dia
Estadia de animais de estimação: 75 USD por alojamento, por estadia
Os animais de serviço estão isentos de taxas
Frigorífico no quarto disponível
Micro-ondas no quarto disponível

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.