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Grand Naniloa Hotel Hilo - a Doubletree by Hilton

US$ 212

/ noite

Média para setembro

Grand Naniloa Hotel Hilo - a Doubletree by Hilton - Image 1

Grand Naniloa Hotel Hilo - a Doubletree by Hilton - Quarto

Grand Naniloa Hotel Hilo - a Doubletree by Hilton - Quarto

Grand Naniloa Hotel Hilo - a Doubletree by Hilton - Vista do quarto

Grand Naniloa Hotel Hilo - a Doubletree by Hilton - Recepção

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US$ 212

/ noite

Média para setembro

Média de preços por mês

Em Grand Naniloa Hotel Hilo - a Doubletree by Hilton, a diária custa em média US$ 193 no mês mais barato (agosto) e US$ 314 no mês mais caro (abril), com base nos últimos 12 meses.

Preço médio da diária em Grand Naniloa Hotel Hilo - a Doubletree by Hilton por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 208
fevereiro	US$ 217
março	US$ 212
abril	US$ 314
maio	US$ 245
junho	US$ 231
julho	US$ 200
agosto	US$ 193
setembro	US$ 212
outubro	US$ 209
novembro	US$ 236
dezembro	US$ 239

Mais caro: abril (aprox. US$ 314)

Mais barato: agosto (aprox. US$ 193)

Sobre esta propriedade

Enquanto o jogador de golfe da família está no campo, experimente uma das demais instalações recreativas oferecidas, como uma piscina externa ou uma academia aberta 24 horas. Este resort oferece comodidades como Wi-Fi de cortesia, serviços ...

Comodidades

Enquanto o jogador de golfe da família está no campo, experimente uma das demais instalações recreativas oferecidas, como uma piscina externa ou uma academia aberta 24 horas. Este resort oferece comodidades como Wi-Fi de cortesia, serviços de concierge e loja de presentes/banca de jornal.

Comodidades

As comodidades presentes incluem acesso grátis à internet com fio, um business center e serviço de lavanderia e lavagem a seco. Resort possui um espaço de 1022 metros quadrados, contendo espaço para conferência e sala de reunião, e é o local ideal para quem está planejando eventos em Hilo. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.

Jantar

Experimente as deliciosas opções de almoço ou jantar no Ka Lihikai Restaurant, o restaurante deste resort, ou hospede-se no local e aproveite o serviço de quarto (horário limitado). Precisa relaxar? Faça uma pausa para uma bebida refrescante em um dos 2 bares/lounges. Há café da manhã completo disponível diariamente, entre 6h30 e 10h30, mediante uma taxa.

Quartos

Sinta-se em casa em um de nossos 379 quartos com geladeiras e TVs LCD. A propriedade oferece acesso à internet com e sem fio de cortesia para navegar na web e TVs com canais a cabo para a sua diversão. Banheiro privativo possui produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem telefones, além de cofres para notebook e escrivaninhas.

Localização

No coração de Hilo, Grand Naniloa Hotel Hilo - a Doubletree by Hilton está a 5 minutos de carro de Coconut Island Park e de Porto de Hilo. Este resort para golfe fica a 2,9 km de Hilo Farmers Market e a 3,2 km de Mokupapapa Discovery Center.

Lugares próximos

Corredor do patrimônio de Hāmākua(0.1 milhas)
Naniloa Country Club(0.1 milhas)
Liliuokalani Park and Gardens(0.4 milhas)
Coconut Island Park(0.4 milhas)
Wailoa River State Park Hawaii(0.8 milhas)
Wailoa River State Recreation Area(0.8 milhas)
Hilo Art Museum(0.9 milhas)
Edith Kanakaole Tennis Stadium(0.9 milhas)
Bayfront Park(1 milhas)
Porto de Hilo(1.2 milhas)
Panaewa Rainforest Zoo(1.5 milhas)
Centro de Wailoa(1.5 milhas)
Keaukaha Beach Park(1.6 milhas)
Hilo Farmers Market(1.7 milhas)
Hilo Shopping Center(1.8 milhas)
Aeroporto Internacional Hilo (ITO)(3.6 milhas)
Aeroporto Internacional de Kona (KOA)(78.5 milhas)

Serviço de lavanderia
Elevador
Centro de negócios
Funcionários multilíngues
Cofre
Jardim

Localização

93 Banyan Dr, Keaukaha, Hilo, Hilo District, Havaí, Estados Unidos

Corredor do patrimônio de Hāmākua (0.1 milhas)

Naniloa Country Club (0.1 milhas)

Liliuokalani Park and Gardens (0.4 milhas)

Coconut Island Park (0.4 milhas)

Wailoa River State Park Hawaii (0.8 milhas)

Wailoa River State Recreation Area (0.8 milhas)

Mais informações sobre a localização

Avaliações dos hóspedes

7.7

Bom

Com base em 1.376 avaliações verificadas

Quem se hospeda aqui?

Negócios

12%

Casal

38%

Famílias

37%

Grupos

7%

Viajantes individuais

3%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Grand Naniloa Hotel Hilo - a Doubletree by Hilton, viajantes elogiam a localização cênica à beira-mar e a cordialidade da equipe, ao mesmo tempo em que observam áreas antigas em reforma, elevadores lentos, estacionamento apenas com manobrista, uma piscina pequena sem hidromassagem e limpeza inconsistente.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Grand Naniloa Hotel Hilo - a Doubletree by Hilton, viajantes elogiam a localização cênica à beira-mar e a cordialidade da equipe, ao mesmo tempo em que observam áreas antigas em reforma, elevadores lentos, estacionamento apenas com manobrista, uma piscina pequena sem hidromassagem e limpeza inconsistente.

Os quartos variam muito: muitos apreciam camas confortáveis e varandas com vista para a baía, mas outros relatam layouts datados, ar condicionado ou encanamento barulhentos, paredes finas e problemas de manutenção. O serviço é frequentemente acolhedor e prestativo, mas atrasos no check-in, problemas com a atribuição de quartos e limpeza irregular ocorrem com frequência. A localização à beira-mar é conveniente para o aeroporto e parques, embora as propriedades adjacentes e a área circundante possam parecer degradadas. Espere belas vistas com concessões em manutenção, estacionamento e consistência.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Os terrenos à beira-mar e um bar no lobby animado são pontos positivos, mas as instalações parecem limitadas: estacionamento apenas com manobrista, uma piscina pequena e sem hidromassagem, elevadores lentos ou fora de serviço e reformas em andamento.

Avaliações dos hóspedes relacionadas

8

cindy

8 de jul. de 2025

·

Hospedou-se por 3 noites

It was a good trip. The only issue was the lack of self parking.

It was a good trip. The only issue was the lack of self parking.

6

sheila

27 de set. de 2025

·

Hospedou-se por 4 noites

Whilst a lovely hotel, it's rather limited in facilities for a 4* hotel with a sizeable resort fee. Some things need updating like the menu on their website vs reality. The onsite convenience store closes quite early but is limited. Their were only a handful of sun loungers out and some you have to pay for.

Whilst a lovely hotel, it's rather limited in facilities for a 4* hotel with a sizeable resort fee. Some things need updating like the menu on their website vs reality. The onsite convenience store closes quite early but is limited. Their were only a handful of sun loungers out and some you have to pay for.

6

Eddie

4 de fev. de 2025

·

Hospedou-se por 6 noites

Great location and beautiful grounds. Hotel was not good. It is being remodeled and desperately needs it. They require valet parking. Just add it to the cost of the room. Worst Hilton property I have ever stayed.

Great location and beautiful grounds. Hotel was not good. It is being remodeled and desperately needs it. They require valet parking. Just add it to the cost of the room. Worst Hilton property I have ever stayed.

4

Chenxi

15 de mar. de 2025

·

Hospedou-se por 1 noite

Larger group there, only one elevator was working. Need to wait 15 minutes for the elevator in the evening and morning.

Larger group there, only one elevator was working. Need to wait 15 minutes for the elevator in the evening and morning.

8

David A

30 de jan. de 2025

·

Hospedou-se por 2 noites

Need to update elevator. The wait is long, and it gets crowded.

Need to update elevator. The wait is long, and it gets crowded.

6

Barbara

1 de jun. de 2024

·

Hospedou-se por 2 noites

Lobby was beautiful. Pool was very small. No hot tub. The hallways to the rooms were dark and dated. The rooms and balconies need painting

Lobby was beautiful. Pool was very small. No hot tub. The hallways to the rooms were dark and dated. The rooms and balconies need painting

2

Wangkun

28 de ago. de 2025

·

Hospedou-se por 5 noites

I have to say this double tree is the worst of the double tree brand. 1). There's only valet parking, no self parking. First day when I arrive the hotel, temporally parking outside the lobby, A valet told me I have to have valet parking. I asked what if I want to do self parking? He reply go parking on the street. So rude. 2). The carpet in the room is dirty, It smells very disgusting, especially during night. 3). Hotel fee is very expensive, $49 per day + tax, plus valet parking is $25 + tax. Think again before you book this. 4). Swimming pool is very tiny. probably child over 5 years old would feel it. 5). I did the valet parking because my car is rent. As far as I know the street parking outside the hotel is prohibited in the midnight. But I do see someone parking on the street overnight. Although Hawaii is generally safe, but on the street I saw some strange persons at night.

I have to say this double tree is the worst of the double tree brand. 1). There's only valet parking, no self parking. First day when I arrive the hotel, temporally parking outside the lobby, A valet told me I have to have valet parking. I asked what if I want to do self parking? He reply go parking on the street. So rude. 2). The carpet in the room is dirty, It smells very disgusting, especially during night. 3). Hotel fee is very expensive, $49 per day + tax, plus valet parking is $25 + tax. Think again before you book this. 4). Swimming pool is very tiny. probably child over 5 years old would feel it. 5). I did the valet parking because my car is rent. As far as I know the street parking outside the hotel is prohibited in the midnight. But I do see someone parking on the street overnight. Although Hawaii is generally safe, but on the street I saw some strange persons at night.

10

Ellen

22 de jul. de 2025

·

Hospedou-se por 3 noites

Beautiful hotel and grounds! Looks ve music in lobby bar at night was wonderful!

Beautiful hotel and grounds! Looks ve music in lobby bar at night was wonderful!

10

Jeanie

22 de fev. de 2025

·

Hospedou-se por 3 noites

Great view, no hot tub, only valet parking, restaurant breakfast excellent

Great view, no hot tub, only valet parking, restaurant breakfast excellent

8

Phyllis

9 de dez. de 2025

·

Hospedou-se por 4 noites

Everything was great except the slow/broken elevators. I was often standing waiting for 4-5 minutes. I actually timed it a few times. The service was great from the front desk and housekeeping to the valet staff. The food was above average and I was thrilled to see local ingredients used frequently.

Everything was great except the slow/broken elevators. I was often standing waiting for 4-5 minutes. I actually timed it a few times. The service was great from the front desk and housekeeping to the valet staff. The food was above average and I was thrilled to see local ingredients used frequently.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

O feedback é misto: alguns quartos são muito limpos, mas relatos recorrentes mencionam baratas ou formigas, áreas mofadas, espaços comuns sujos ou desgastados e limpeza negligenciada ou atrasada.

Avaliações dos hóspedes relacionadas

4

Anushikha

19 de mai. de 2024

·

The staff misguides you with regards to parking service. They charge $25 per day for valet service but there is a free parking lot right across the hotel. We had also requested daily cleaning service (we were a family of four in a room with two Queen beds). They did not provide daily cleaning and when asked why they said "the staff probably ran out of time". As compensation they offered to refund the resort fee for that night but it showed up in our final bill. They also only provide 2 bottles of water per check in which is absolutely bizarre for a booking of 4 occupants. The rooms are clean but the property amenities are just okay.

The staff misguides you with regards to parking service. They charge $25 per day for valet service but there is a free parking lot right across the hotel. We had also requested daily cleaning service (we were a family of four in a room with two Queen beds). They did not provide daily cleaning and when asked why they said "the staff probably ran out of time". As compensation they offered to refund the resort fee for that night but it showed up in our final bill. They also only provide 2 bottles of water per check in which is absolutely bizarre for a booking of 4 occupants. The rooms are clean but the property amenities are just okay.

2

Anthony

6 de set. de 2025

·

Hospedou-se por 1 noite

Over 6 roaches were killed in our room. Our room was crawling with bugs.

Over 6 roaches were killed in our room. Our room was crawling with bugs.

10

Kathleen

18 de ago. de 2025

·

Hospedou-se por 2 noites

Customer service is excellent. Love the cookies & complimentry drinks. Some areas need cleaning, such as the stairwells which we had to use because of elevator issues. The rooms were very comfortable but there was a few areas that need attention. The shower hose was very moldy.

Customer service is excellent. Love the cookies & complimentry drinks. Some areas need cleaning, such as the stairwells which we had to use because of elevator issues. The rooms were very comfortable but there was a few areas that need attention. The shower hose was very moldy.

8

Nicholas Jaughn

19 de set. de 2025

·

Hospedou-se por 3 noites

Staff are very accomodating. Cleanliness I’m not very satisfied specially in the bathroom.

Staff are very accomodating. Cleanliness I’m not very satisfied specially in the bathroom.

2

Ai

24 de mar. de 2025

·

In general I love to stay Hilton especially DoubleTree. But this one in Hilo, it's completely disappointed. The room was not clean; snacks were on floor, toilet paper was on bathtub, towels had yellow stain and someone's hair. And so many cockroaches throughout the room. Over the night we had roaches on our bed and on our face. Couldn't stand the stay. My husband asked for refund but the front desk staff said she cannot do anything until her manager comes at 0600, which was too late for us due to the flight schedule, so we had to pay full price for roach infested room. I love Hilo but will not go back to the hotel.

In general I love to stay Hilton especially DoubleTree. But this one in Hilo, it's completely disappointed. The room was not clean; snacks were on floor, toilet paper was on bathtub, towels had yellow stain and someone's hair. And so many cockroaches throughout the room. Over the night we had roaches on our bed and on our face. Couldn't stand the stay. My husband asked for refund but the front desk staff said she cannot do anything until her manager comes at 0600, which was too late for us due to the flight schedule, so we had to pay full price for roach infested room. I love Hilo but will not go back to the hotel.

4

Bradley

27 de abr. de 2025

·

Hospedou-se por 2 noites

When we checked in and got to our room, the room was not cleaned yet from the time the former occupants left. Housekeeping had to come up and clean the entire room. Bed had bed bugs. Balcony was very dirty.

When we checked in and got to our room, the room was not cleaned yet from the time the former occupants left. Housekeeping had to come up and clean the entire room. Bed had bed bugs. Balcony was very dirty.

2

Nichoel

14 de jun. de 2025

·

Hospedou-se por 1 noite

Dirty, noisy, kids running in the halls when you’re trying to sleep, people fighting outside, hallways stink like pot, the room is run down (stains, cracks, etc). Very understaffed.

Dirty, noisy, kids running in the halls when you’re trying to sleep, people fighting outside, hallways stink like pot, the room is run down (stains, cracks, etc). Very understaffed.

6

Przemyslaw

8 de nov. de 2024

·

Hospedou-se por 4 noites

Found a cockroach when we checked in to our room

Found a cockroach when we checked in to our room

8

Xuan

10 de set. de 2025

·

Hospedou-se por 2 noites

The hotel public area is actually fancy and staff also very friendly. Parking is valet. But that’s just it. The room is old and not well maintained. We did not get any house keeping during our stay. Overall ok experience for a short stay.

The hotel public area is actually fancy and staff also very friendly. Parking is valet. But that’s just it. The room is old and not well maintained. We did not get any house keeping during our stay. Overall ok experience for a short stay.

6

yanping

12 de set. de 2025

·

Hospedou-se por 2 noites

There was a disgusting bug in the toilet when I checked into the hotel

There was a disgusting bug in the toilet when I checked into the hotel

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

As vistas e varandas podem ser excelentes, mas muitos quartos parecem datados ou em reforma, com layouts de banheiro estranhos, paredes finas e ar condicionado ou encanamento barulhentos; problemas de manutenção aparecem em várias avaliações.

Avaliações dos hóspedes relacionadas

10

Marguerite

30 de out. de 2025

·

Hospedou-se por 3 noites

Terrific room with a lanai and view of the Hilo Bay. Always an enjoyable experience at the Grand Naniloa Hotel Hilo!

Terrific room with a lanai and view of the Hilo Bay. Always an enjoyable experience at the Grand Naniloa Hotel Hilo!

4

Elaine

14 de jul. de 2025

·

Hospedou-se por 4 noites

Pros: location - ocean view, close to airport, shopping and scenic sights. Cons: very outdated facilities, loud A/C, slow elevators, small bathroom, no self parking although plenty parking spaces!

Pros: location - ocean view, close to airport, shopping and scenic sights. Cons: very outdated facilities, loud A/C, slow elevators, small bathroom, no self parking although plenty parking spaces!

6

Gavin

26 de dez. de 2025

·

Hospedou-se por 3 noites

Really noisy A/C. Damp smell in room. Power cut on one evening resulting in total chaos in lobby

Really noisy A/C. Damp smell in room. Power cut on one evening resulting in total chaos in lobby

6

Vanessa

7 de jan. de 2025

·

Hospedou-se por 2 noites

The room had zero decor (literally zero, they even left a note on the desk to apologize for it) with a bunch of dirty scuff marks all over the place. Don’t be fooled with how modern the lobby/common areas look. Once you get to the room hallways it looks really old and crappy. Definitely one of the grittier hotels I’ve stayed in.

The room had zero decor (literally zero, they even left a note on the desk to apologize for it) with a bunch of dirty scuff marks all over the place. Don’t be fooled with how modern the lobby/common areas look. Once you get to the room hallways it looks really old and crappy. Definitely one of the grittier hotels I’ve stayed in.

6

Trudy

22 de set. de 2025

·

Hospedou-se por 3 noites

We loved the corner room for the views and for cross breezes.

We loved the corner room for the views and for cross breezes.

4

Taylor

3 de out. de 2025

·

Hospedou-se por 1 noite

The room felt old, the bathroom was odd with a window in it to look in the bedroom. The toilet was similar to a lublic bathroom which made the some experience feel cheap. It was very bright at night if someone was in it. Not having self park is asinine.

The room felt old, the bathroom was odd with a window in it to look in the bedroom. The toilet was similar to a lublic bathroom which made the some experience feel cheap. It was very bright at night if someone was in it. Not having self park is asinine.

6

Heidi

15 de ago. de 2025

·

Hospedou-se por 3 noites

The room I stayed in was clean but in need of some updates and repairs. The noise in the room from the hotel water pipes all day and all night was terrible. It never stopped and I had a hard time sleeping through the night with all of the constant loud pipe noises. All of the hotel staff was friendly and helpful. The outdoor area by the pool was relaxing and beautiful. Right next door is an abandoned motel that is in really bad shape and an eyesore to see from the hotel windows. Feels unsafe at night on the street right outside the hotel. No general parking, only valet, which added to the cost of staying there.

The room I stayed in was clean but in need of some updates and repairs. The noise in the room from the hotel water pipes all day and all night was terrible. It never stopped and I had a hard time sleeping through the night with all of the constant loud pipe noises. All of the hotel staff was friendly and helpful. The outdoor area by the pool was relaxing and beautiful. Right next door is an abandoned motel that is in really bad shape and an eyesore to see from the hotel windows. Feels unsafe at night on the street right outside the hotel. No general parking, only valet, which added to the cost of staying there.

6

Clay

24 de mar. de 2024

·

The Grand Naniloa is situated directly on the coast, and we reserved a room with a balcony. The view is breathtaking, and the balcony enables us to keep the sliding door open for the majority of the day. I strongly recommend investing a bit more to secure a room with an ocean view and a balcony. While other sections of the hotel offer ocean views, the floor-to-ceiling windows do not open, preventing guests from enjoying the refreshing ocean breeze. The hotel staff are amiable and are undoubtedly one of the establishment's assets. I assigned the hotel a relatively low rating for several reasons: The hotel is quite dated, with some areas poorly maintained. The hotel is adjacent to two deserted and derelict old hotels inhabited by squatters, making it unsafe to wander around at night. One can observe burn marks and boarded-up windows on these decrepit structures. The complimentary internet service is extremely slow. The walls are very thin, which means you can hear your neighbors. The resort fee is disproportionately high considering the modest additional amenities provided by the hotel, such as the small swimming pool. It appears that many of the tourists we encountered in Hilo's popular spots had traveled from other parts of the island. I was unaware that people generally do not stay in Hilo. Now I understand why. The premier hotel in Hilo is just about a three-star establishment.

The Grand Naniloa is situated directly on the coast, and we reserved a room with a balcony. The view is breathtaking, and the balcony enables us to keep the sliding door open for the majority of the day. I strongly recommend investing a bit more to secure a room with an ocean view and a balcony. While other sections of the hotel offer ocean views, the floor-to-ceiling windows do not open, preventing guests from enjoying the refreshing ocean breeze. The hotel staff are amiable and are undoubtedly one of the establishment's assets. I assigned the hotel a relatively low rating for several reasons: The hotel is quite dated, with some areas poorly maintained. The hotel is adjacent to two deserted and derelict old hotels inhabited by squatters, making it unsafe to wander around at night. One can observe burn marks and boarded-up windows on these decrepit structures. The complimentary internet service is extremely slow. The walls are very thin, which means you can hear your neighbors. The resort fee is disproportionately high considering the modest additional amenities provided by the hotel, such as the small swimming pool. It appears that many of the tourists we encountered in Hilo's popular spots had traveled from other parts of the island. I was unaware that people generally do not stay in Hilo. Now I understand why. The premier hotel in Hilo is just about a three-star establishment.

6

Stacia

1 de jan. de 2025

·

Hospedou-se por 11 noites

Small rooms! Had to sit in the edge of the bed to see the ocean. Dated and tired. Staff was nice. Blackold in AC vent.

Small rooms! Had to sit in the edge of the bed to see the ocean. Dated and tired. Staff was nice. Blackold in AC vent.

8

Mark

11 de ago. de 2025

·

Hospedou-se por 1 noite

Staff were friendly and helpful. Run down rooms, not properly maintained, though renovated a few years back. Given ground floor room, no privacy if drapes are open.

Staff were friendly and helpful. Run down rooms, not properly maintained, though renovated a few years back. Given ground floor room, no privacy if drapes are open.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

Muitos hóspedes destacam a equipe simpática e prestativa na recepção e no estacionamento, mas longas filas no check-in, erros no tipo de quarto e acompanhamento inconsistente são reclamações recorrentes.

Avaliações dos hóspedes relacionadas

2

Karen

6 de abr. de 2025

·

Hospedou-se por 1 noite

We paid for oceanfront and instead we got pool front with all of the screaming kids. The front desk clerk said that’s just what it is at this hotel.

We paid for oceanfront and instead we got pool front with all of the screaming kids. The front desk clerk said that’s just what it is at this hotel.

10

Raymond

19 de ago. de 2025

·

Hospedou-se por 4 noites

Super friendly staff. Always willing to assist us in any way. From Carlos making our check-in smooth to the Bar staff notably Nicole and Jay. I don't have the support staffs names but they were on top of making sure our needs were met!!! Kudos to the Valet team as well. Worth every $ we tipped them. Always smiling and lots of good energy.

Super friendly staff. Always willing to assist us in any way. From Carlos making our check-in smooth to the Bar staff notably Nicole and Jay. I don't have the support staffs names but they were on top of making sure our needs were met!!! Kudos to the Valet team as well. Worth every $ we tipped them. Always smiling and lots of good energy.

2

Scott

17 de ago. de 2025

·

Hospedou-se por 1 noite

Waited 45 minutes to check in... Then was told the room I had booked was not available. Even though I had heard her try and upsell every person before me. The manager came out reluctantly and after about 20 minutes we got the room we had paid for. The staffing the restaurant and bar were great but the food... Not so much. Definitely stay somewhere else!

Waited 45 minutes to check in... Then was told the room I had booked was not available. Even though I had heard her try and upsell every person before me. The manager came out reluctantly and after about 20 minutes we got the room we had paid for. The staffing the restaurant and bar were great but the food... Not so much. Definitely stay somewhere else!

10

Luz

27 de jun. de 2024

·

Hospedou-se por 4 noites

The staff was professional and helpful. The lobby provided free fruit flavored water and hot tea and coffee, which was great! First time guests should be told during check in that reservation for room cleaning must be made in advance. My group had a good time at this hotel.

The staff was professional and helpful. The lobby provided free fruit flavored water and hot tea and coffee, which was great! First time guests should be told during check in that reservation for room cleaning must be made in advance. My group had a good time at this hotel.

2

yunjee

30 de ago. de 2025

·

Hospedou-se por 1 noite

We arrived at the hotel at 3:30pm to check in and the room was not ready. Front desk staff said they will text me when the room is ready. I waited until 4:10.( check in time is 4:00pm). No one texted to tell me the room is ready. I went back to the front desk and found out that they had available rooms. The front desk staff was rude especially with his tone of voice. Makes me feel not respected. The facility was so old and not updated. Cleaning carts are transported in a guest elevator which was very uncomfortable. I feel like this is inn/motel level not the Hilton Hotel with over $300 per night. I was very disappointed. I don’t think I will recommend this hotel to anyone visiting in Hilo. I would rather pay less and stay at the inn/motel.

We arrived at the hotel at 3:30pm to check in and the room was not ready. Front desk staff said they will text me when the room is ready. I waited until 4:10.( check in time is 4:00pm). No one texted to tell me the room is ready. I went back to the front desk and found out that they had available rooms. The front desk staff was rude especially with his tone of voice. Makes me feel not respected. The facility was so old and not updated. Cleaning carts are transported in a guest elevator which was very uncomfortable. I feel like this is inn/motel level not the Hilton Hotel with over $300 per night. I was very disappointed. I don’t think I will recommend this hotel to anyone visiting in Hilo. I would rather pay less and stay at the inn/motel.

2

Leayne

25 de mai. de 2025

·

Hospedou-se por 1 noite

Extremely unhappy however when you visit Hilo you don’t have much choice of where to stay. Waited over an hour to get my room. Was told that the room was ready but had to have a final check, which took over an hour. Very frustrating to see other guests just get their rooms and some staff were extremely un-empathetic and rude.

Extremely unhappy however when you visit Hilo you don’t have much choice of where to stay. Waited over an hour to get my room. Was told that the room was ready but had to have a final check, which took over an hour. Very frustrating to see other guests just get their rooms and some staff were extremely un-empathetic and rude.

10

Biswajit

22 de jun. de 2025

·

Hospedou-se por 1 noite

We have been having great experiences in Hawaii at every place we have stayed so far. But I have to mention something special about this property. We stayed here only for one night -but every bit of it was worth it. The staff at the reception desk on 20 th evening - her name is Ipo - was just amazing! We just mentioned that our younger one’s birthday is on 21 st and we wanted to know if there was an option of getting a cake somewhere. Not only she arranged a cake as a courtesy , she got beautiful garland and a cute birthday card signed by the staffs for our little one and had everything ready to be picked up at the front desk at 11 at night! We travel all around the world - this was so special ! We never experienced this kind of hospitality anywhere before ! They didn’t have to do any of it - we would still love the property - its location right on the water - beautiful view from the balcony - the excellent service by the staffs at the restaurant! We couldn’t ask for anything more ! It will be nice to come back again ! Thank you Ipo and thank you all the staffs !

We have been having great experiences in Hawaii at every place we have stayed so far. But I have to mention something special about this property. We stayed here only for one night -but every bit of it was worth it. The staff at the reception desk on 20 th evening - her name is Ipo - was just amazing! We just mentioned that our younger one’s birthday is on 21 st and we wanted to know if there was an option of getting a cake somewhere. Not only she arranged a cake as a courtesy , she got beautiful garland and a cute birthday card signed by the staffs for our little one and had everything ready to be picked up at the front desk at 11 at night! We travel all around the world - this was so special ! We never experienced this kind of hospitality anywhere before ! They didn’t have to do any of it - we would still love the property - its location right on the water - beautiful view from the balcony - the excellent service by the staffs at the restaurant! We couldn’t ask for anything more ! It will be nice to come back again ! Thank you Ipo and thank you all the staffs !

10

Kim

13 de nov. de 2025

·

Hospedou-se por 1 noite

Check in was seamless, representatives were kind, friendly and informative. Valet/concierge were prompt. Service and food at the restaurant was amazing.

Check in was seamless, representatives were kind, friendly and informative. Valet/concierge were prompt. Service and food at the restaurant was amazing.

6

Xiaoyue

2 de jul. de 2025

·

Hospedou-se por 2 noites

The service was too poor and not friendly.

The service was too poor and not friendly.

8

Phyllis

9 de dez. de 2025

·

Hospedou-se por 4 noites

Everything was great except the slow/broken elevators. I was often standing waiting for 4-5 minutes. I actually timed it a few times. The service was great from the front desk and housekeeping to the valet staff. The food was above average and I was thrilled to see local ingredients used frequently.

Everything was great except the slow/broken elevators. I was often standing waiting for 4-5 minutes. I actually timed it a few times. The service was great from the front desk and housekeeping to the valet staff. The food was above average and I was thrilled to see local ingredients used frequently.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

A localização cênica à beira-mar, perto do aeroporto, parques e atrações de Hilo, é um forte atrativo. Várias avaliações observam propriedades vizinhas degradadas e que caminhar nas proximidades pode ser desconfortável à noite.

Avaliações dos hóspedes relacionadas

10

Pi-shia Charlotte

13 de jan. de 2025

·

Hospedou-se por 1 noite

The hotel sits right next to the ocean with breathtaking views. We loved it!

The hotel sits right next to the ocean with breathtaking views. We loved it!

6

kurt

15 de fev. de 2025

·

Hospedou-se por 1 noite

Pretty area but be aware that the homeless are plentiful around condemned apartments next door. We didn't get to check in till 4:50pm because room was delayed being cleaned. Coffee service doesn't start till 6:30 which is later than most hotels we stay at.

Pretty area but be aware that the homeless are plentiful around condemned apartments next door. We didn't get to check in till 4:50pm because room was delayed being cleaned. Coffee service doesn't start till 6:30 which is later than most hotels we stay at.

8

Jennifer

29 de abr. de 2024

·

Hospedou-se por 3 noites

Nice hotel in a run down area. Banyan drive used to be nice. There are at least two abandoned hotels next door. There are A LOT of homeless in Hilo now (just like Oahu where I live). The hotel was renovated but still had some minor cosmetic issues- curtains, etc. Beautiful view, could see the cruise ships. We absolutely loved the new lounge area. Nice drink and pupu selections. We were given two drink tickets per night to use at the lounge with live music and a dancer. Valet parking only was annoying. The area surrounding the hotel is industrial. There are nice parks within walking distance, however. One hour away from Volcanoes. Cutesy coffee shops and decent grocery stores nearby. The room upstairs had ppl smoking. I had to call the front desk and they took care of it. ALL hotels in Hawaii are non-smoking. We really enjoyed our stay here. 4 stars because the pool is right by the restaurant and smoking guests upstairs

Nice hotel in a run down area. Banyan drive used to be nice. There are at least two abandoned hotels next door. There are A LOT of homeless in Hilo now (just like Oahu where I live). The hotel was renovated but still had some minor cosmetic issues- curtains, etc. Beautiful view, could see the cruise ships. We absolutely loved the new lounge area. Nice drink and pupu selections. We were given two drink tickets per night to use at the lounge with live music and a dancer. Valet parking only was annoying. The area surrounding the hotel is industrial. There are nice parks within walking distance, however. One hour away from Volcanoes. Cutesy coffee shops and decent grocery stores nearby. The room upstairs had ppl smoking. I had to call the front desk and they took care of it. ALL hotels in Hawaii are non-smoking. We really enjoyed our stay here. 4 stars because the pool is right by the restaurant and smoking guests upstairs

10

Sapan

30 de ago. de 2024

·

Hospedou-se por 1 noite

Property has a great location in Hilo with a nice view.

Property has a great location in Hilo with a nice view.

8

Jessy

16 de jul. de 2025

·

Hospedou-se por 1 noite

Close to the airport and along the shoreline

Close to the airport and along the shoreline

6

Heidi

15 de ago. de 2025

·

Hospedou-se por 3 noites

The room I stayed in was clean but in need of some updates and repairs. The noise in the room from the hotel water pipes all day and all night was terrible. It never stopped and I had a hard time sleeping through the night with all of the constant loud pipe noises. All of the hotel staff was friendly and helpful. The outdoor area by the pool was relaxing and beautiful. Right next door is an abandoned motel that is in really bad shape and an eyesore to see from the hotel windows. Feels unsafe at night on the street right outside the hotel. No general parking, only valet, which added to the cost of staying there.

The room I stayed in was clean but in need of some updates and repairs. The noise in the room from the hotel water pipes all day and all night was terrible. It never stopped and I had a hard time sleeping through the night with all of the constant loud pipe noises. All of the hotel staff was friendly and helpful. The outdoor area by the pool was relaxing and beautiful. Right next door is an abandoned motel that is in really bad shape and an eyesore to see from the hotel windows. Feels unsafe at night on the street right outside the hotel. No general parking, only valet, which added to the cost of staying there.

8

Christopher

4 de ago. de 2025

·

Hospedou-se por 4 noites

Excellent location, beautifull scenery

Excellent location, beautifull scenery

10

Valerie

12 de jun. de 2025

·

Hospedou-se por 5 noites

We enjoyed our stay. The hotel was beautifully located and comfortable. It was close to many local spots that are must see. Staff were all so friendly and helpful. We will definitely return.

We enjoyed our stay. The hotel was beautifully located and comfortable. It was close to many local spots that are must see. Staff were all so friendly and helpful. We will definitely return.

8

Kirsten

21 de jul. de 2024

·

Hospedou-se por 3 noites

The actual property was nice and we felt safe within the property. However, the surrounding area was dirty and rundown. You couldn’t really walk around.

The actual property was nice and we felt safe within the property. However, the surrounding area was dirty and rundown. You couldn’t really walk around.

10

Alyssa

23 de set. de 2025

·

Hospedou-se por 2 noites

Great place in a lovely location.

Great place in a lovely location.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O restaurante e o bar no local recebem elogios pela qualidade e entretenimento ao vivo, mas outros citam menus limitados, preços altos e serviço ocasionalmente lento; o café da manhã não está incluído e vales de bebida são comuns.

Avaliações dos hóspedes relacionadas

8

Marissa

7 de abr. de 2025

·

Hospedou-se por 5 noites

We recently returned to the Grand Naniloa Hotel in 2025 after a wonderful stay in 2018. While the property still has its charms, it’s clear it’s seen better days. Extensive renovations are underway, and management provided disclosures and acknowledgment letters in our room, but other reviews are correct: much of the art is missing, and the property needs more care. Highlights The hospitality was excellent. Front desk staff, valet, and restaurant teams were warm and professional. The on-site restaurant remains a standout, offering exceptional dining. The grounds are beautiful, with Wi-Fi extending to seating areas by the water. I loved working from the cabanas while spotting sea turtles in the shallows—a magical experience. Kayak rentals are available, though we didn’t use them this time. The gym is well-equipped, including a Peloton bike with foot cages. Practical Notes Be prepared for a $100/night deposit charged upfront. This covers the $39/night resort fee and $25/night valet parking you'll pay (street parking is possible but inconvenient). Local kids often enjoy the pool and dock areas, which created special moments for our son but might not suit everyone. Despite its current challenges, the hotel’s location and hospitality make it worth another visit—though we’ll wait until renovations are complete to fully enjoy its potential.

We recently returned to the Grand Naniloa Hotel in 2025 after a wonderful stay in 2018. While the property still has its charms, it’s clear it’s seen better days. Extensive renovations are underway, and management provided disclosures and acknowledgment letters in our room, but other reviews are correct: much of the art is missing, and the property needs more care. Highlights The hospitality was excellent. Front desk staff, valet, and restaurant teams were warm and professional. The on-site restaurant remains a standout, offering exceptional dining. The grounds are beautiful, with Wi-Fi extending to seating areas by the water. I loved working from the cabanas while spotting sea turtles in the shallows—a magical experience. Kayak rentals are available, though we didn’t use them this time. The gym is well-equipped, including a Peloton bike with foot cages. Practical Notes Be prepared for a $100/night deposit charged upfront. This covers the $39/night resort fee and $25/night valet parking you'll pay (street parking is possible but inconvenient). Local kids often enjoy the pool and dock areas, which created special moments for our son but might not suit everyone. Despite its current challenges, the hotel’s location and hospitality make it worth another visit—though we’ll wait until renovations are complete to fully enjoy its potential.

8

Arlene

25 de mar. de 2025

·

Hospedou-se por 2 noites

We enjoyed our stay but a lot of mixed communication between emails, website, staff members in regards to amenities. Bar staff and food were excellent though!

We enjoyed our stay but a lot of mixed communication between emails, website, staff members in regards to amenities. Bar staff and food were excellent though!

8

Timothy

18 de jan. de 2025

·

Hospedou-se por 2 noites

Like the “bonus” items they provided - 2 bottles of water, cocktail vouchers and a free round of 9 hole golf across the street. The entire hotel is white. Outside, hallways and rooms. Could use some color. Had a restaurant change show up on our bill for the morning we left - we never ate at their restaurant and it was north of $140. We are in the dispute stage right now. It hit our credit card after the hotel bill was presented to us and was not on the printout or we would have had a face-to-face to get this resolved.

Like the “bonus” items they provided - 2 bottles of water, cocktail vouchers and a free round of 9 hole golf across the street. The entire hotel is white. Outside, hallways and rooms. Could use some color. Had a restaurant change show up on our bill for the morning we left - we never ate at their restaurant and it was north of $140. We are in the dispute stage right now. It hit our credit card after the hotel bill was presented to us and was not on the printout or we would have had a face-to-face to get this resolved.

10

Douglas

10 de fev. de 2025

·

Hospedou-se por 2 noites

Parking charges are excessive.Long wait times for a table at breakfast times, need more staff.

Parking charges are excessive.Long wait times for a table at breakfast times, need more staff.

10

George

3 de jul. de 2025

·

Overall, this was a fantastic experience for my wife and kids. Good food, drinks and very friendly staff. Suggestion: many hallways and elevators need a fresh coat of white paint. Looked dirty, when the walls were probably cleanish.

Overall, this was a fantastic experience for my wife and kids. Good food, drinks and very friendly staff. Suggestion: many hallways and elevators need a fresh coat of white paint. Looked dirty, when the walls were probably cleanish.

6

Thomas

24 de jan. de 2025

·

Hospedou-se por 2 noites

Mandatory $25 valet charge on top of resort fee is predatory. There is free parking at other nearby resorts. Breakfast choices and service was weak. Not terrible but better options available, I my opinion.

Mandatory $25 valet charge on top of resort fee is predatory. There is free parking at other nearby resorts. Breakfast choices and service was weak. Not terrible but better options available, I my opinion.

10

Kim

13 de nov. de 2025

·

Hospedou-se por 1 noite

Check in was seamless, representatives were kind, friendly and informative. Valet/concierge were prompt. Service and food at the restaurant was amazing.

Check in was seamless, representatives were kind, friendly and informative. Valet/concierge were prompt. Service and food at the restaurant was amazing.

10

Susan

21 de fev. de 2024

·

Hospedou-se por 3 noites

Overall we loved this property. Our ocean front room with lanai was perfect for whale watching. Staff were very friendly. My one negative is the lack of eating options. Hula Hula, the only on property restaurant, has a very limited menu and (even by Hawaiian standards) is on the high side. $32 for a double Pattie burger and fries.

Overall we loved this property. Our ocean front room with lanai was perfect for whale watching. Staff were very friendly. My one negative is the lack of eating options. Hula Hula, the only on property restaurant, has a very limited menu and (even by Hawaiian standards) is on the high side. $32 for a double Pattie burger and fries.

10

Muneyuki

11 de mai. de 2025

·

Hospedou-se por 1 noite

It was close to Hilo Airport, the ocean was beautiful, the restaurant was nice, and the cookies were delicious.

It was close to Hilo Airport, the ocean was beautiful, the restaurant was nice, and the cookies were delicious.

8

Phyllis

9 de dez. de 2025

·

Hospedou-se por 4 noites

Everything was great except the slow/broken elevators. I was often standing waiting for 4-5 minutes. I actually timed it a few times. The service was great from the front desk and housekeeping to the valet staff. The food was above average and I was thrilled to see local ingredients used frequently.

Everything was great except the slow/broken elevators. I was often standing waiting for 4-5 minutes. I actually timed it a few times. The service was great from the front desk and housekeeping to the valet staff. The food was above average and I was thrilled to see local ingredients used frequently.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Marcos

14 de mar. de 2026

·

Hospedou-se por 3 noites

Quarto excelente, espaçoso, limpo, boas comodidades (só o chuveiro poderia ter um pouco mais de vazão). Boa piscina, música ao vivo no bar de boa qualidade. Faz diferença um quarto em andar alto, pelo grande fluxo de carros e pessoas

Quarto excelente, espaçoso, limpo, boas comodidades (só o chuveiro poderia ter um pouco mais de vazão). Boa piscina, música ao vivo no bar de boa qualidade. Faz diferença um quarto em andar alto, pelo grande fluxo de carros e pessoas

8

Charles

semana passada

·

Hospedou-se por 2 noites

Considering they just went through a bad storm, this hotel was clean and the staff were courteous and friendly. Room was clean and we enjoyed our getaway.

Considering they just went through a bad storm, this hotel was clean and the staff were courteous and friendly. Room was clean and we enjoyed our getaway.

10

Fariz

há 2 semanas

·

Hospedou-se por 1 noite

The best place to stay when in Hilo!

The best place to stay when in Hilo!

8

Ting-Ting

há 2 semanas

·

Hospedou-se por 3 noites

餐廳很好吃，房間裡有微波爐很方便。這次去剛好碰到颶風過後，所以沒有電梯也沒有熱水，可能潮濕也有些小蟲跑出來，但飯店積極的協助改善和解決，辛苦了！

餐廳很好吃，房間裡有微波爐很方便。這次去剛好碰到颶風過後，所以沒有電梯也沒有熱水，可能潮濕也有些小蟲跑出來，但飯店積極的協助改善和解決，辛苦了！

6

Christine

há 2 semanas

·

Hospedou-se por 4 noites

The effects of Hurricane Lala had quite an impact on the hotel. It was understandable that things needed prioritized. The place smelled awful from flooding of carpets combined with the stench of garbage. The elevators were out. There was no offer to bring bags up to our 7th floor room. It was a tough haul given we had all the stuff my son needed to move into his dorm room. Other than drink tickets, there were no alterations to what people were charged. We get that the hotel wasn't running at 100%, but if you can't provide the service you shouldn't be charging full amount.

The effects of Hurricane Lala had quite an impact on the hotel. It was understandable that things needed prioritized. The place smelled awful from flooding of carpets combined with the stench of garbage. The elevators were out. There was no offer to bring bags up to our 7th floor room. It was a tough haul given we had all the stuff my son needed to move into his dorm room. Other than drink tickets, there were no alterations to what people were charged. We get that the hotel wasn't running at 100%, but if you can't provide the service you shouldn't be charging full amount.

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 16:00 a 23:59

Antes de 11:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9 $253	10 $250	11 $247	12 $242
13 $236	14 $239	15 $236	16 $236	17 $239	18 $238	19 $204
20 $237	21 $237	22 $238	23 $243	24 $235	25 $235	26 $236
27 $234	28 $235	29 $236	30 $236

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

2026-09-09: 253.30572182461546USD
2026-09-10: 249.7414232030029USD
2026-09-11: 247.24211067349242USD
2026-09-12: 242.2372159755249USD
2026-09-13: 236.23132812915037USD
2026-09-14: 239.4743832390747USD
2026-09-15: 235.85005238052366USD
2026-09-16: 236.23132812915037USD
2026-09-17: 239.28879837405395USD
2026-09-18: 238.02465800006104USD
2026-09-19: 203.70944988128662USD
2026-09-20: 236.5749150000305USD
2026-09-21: 236.5749150000305USD
2026-09-22: 238.02465800006104USD
2026-09-23: 243.30364070999144USD
2026-09-24: 235.28397325161743USD
2026-09-25: 235.28397325161743USD
2026-09-26: 235.85005238052366USD
2026-09-27: 234.29276642349242USD
2026-09-28: 235.28397325161743USD
2026-09-29: 236.28517953222655USD
2026-09-30: 236.28517953222655USD
2026-10-01: 235.85005238052366USD
2026-10-02: 237.29640302633666USD
2026-10-03: 236.5749150000305USD
2026-10-04: 236.5749150000305USD
2026-10-05: 235.85005238052366USD
2026-10-06: 230.0511159024353USD
2026-10-07: 236.28517953222655USD
2026-10-08: 238.02465800006104USD
2026-10-09: 239.28879837405395USD
2026-10-10: 237.29640302633666USD
2026-10-11: 236.28517953222655USD
2026-10-12: 236.28517953222655USD
2026-10-13: 238.02465800006104USD
2026-10-14: 235.85005238052366USD
2026-10-15: 236.28517953222655USD
2026-10-16: 236.28517953222655USD
2026-10-17: 235.85005238052366USD
2026-10-18: 236.28517953222655USD
2026-10-19: 238.02465800006104USD
2026-10-20: 238.02465800006104USD
2026-10-21: 236.28517953222655USD
2026-10-22: 236.28517953222655USD
2026-10-23: 236.28517953222655USD
2026-10-24: 236.28517953222655USD
2026-10-25: 225.27189268450928USD
2026-10-26: 223.26946236227417USD
2026-10-27: 225.27189268450928USD
2026-10-28: 223.26946236227417USD
2026-10-29: 230.0511159024353USD
2026-10-30: 226.42678504388428USD
2026-10-31: 205.96858017999267USD
2026-11-01: 226.26308175161742USD
2026-11-02: 224.2706686428833USD
2026-11-03: 226.26308175161742USD
2026-11-04: 227.27430524572753USD
2026-11-05: 223.26946236227417USD
2026-11-06: 221.27706701455688USD
2026-11-07: 232.15620490203858USD
2026-11-08: 224.2521794243469USD
2026-11-09: 229.27671780694578USD

A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 21 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
O nome do titular do cartão de crédito utilizado no check-in para despesas extras deve ser o mesmo nome do hóspede titular utilizado na reserva do quarto
Identificação fiscal: W 50540186.01
Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
Pagamento sem dinheiro em espécie disponível
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
A acomodação afirma que segue as orientações de limpeza e higienização indicadas por CleanStay (Hilton).

Acesso à piscina permitido entre 8h e 22h.
Até 2 crianças de até 17 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
Pagamento sem dinheiro em espécie disponível para todas as transações e acesso aos quartos por meio de dispositivo móvel.
Há possibilidade de check-out sem contato.
Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).

Taxa para estacionamento sem manobrista: USD 14 por diária
Taxa para estacionamento com manobrista: USD 39 por diária (privilégios de entrada e saída)
O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.