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Residence Inn Mystic Groton

246 US$

/ noche

Promedio para octubre

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Residence Inn Mystic Groton - Habitación

Residence Inn Mystic Groton - Habitación

Residence Inn Mystic Groton - Recepción

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Precios para Residence Inn Mystic Groton

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246 US$

/ noche

Promedio para octubre

Precios medios mensuales

En Residence Inn Mystic Groton, los precios por noche son de 151 US$ de media en el mes más barato (diciembre) y de 356 US$ en el mes más caro (septiembre), según los últimos 12 meses.

Precio medio por noche en Residence Inn Mystic Groton por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	177 US$
febrero	206 US$
marzo	236 US$
abril	278 US$
mayo	308 US$
junio	335 US$
julio	352 US$
agosto	338 US$
septiembre	356 US$
octubre	246 US$
noviembre	185 US$
diciembre	151 US$

Más caro: septiembre (aprox. 356 US$)

Más barato: diciembre (aprox. 151 US$)

Acerca de esta propiedad

Con gimnasio abierto las 24 horas y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también jardín donde sentarte a contemplar el paisaje. Encontrarás también conexión a Internet wifi gratis...

Servicios

Con gimnasio abierto las 24 horas y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también jardín donde sentarte a contemplar el paisaje. Encontrarás también conexión a Internet wifi gratis, una zona de pícnic y una zona para barbacoas.

Servicios empresariales

Tendrás conexión a Internet por cable gratis, check-out exprés y tintorería a tu disposición. ¿Estás organizando un evento en Mystic? En este hotel tienes a tu disposición 29 metros cuadrados de espacio con zona para conferencias y una sala de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.

Comida

Aprovecha el servicio de habitaciones de este hotel. Se ofrece un desayuno bufé gratuito.

Habitaciones

Reserva una de las 128 habitaciones con cocina, frigorífico y horno, y disfruta de una estancia inolvidable. Para los momentos de ocio, tendrás una televisión de pantalla plana de 24 pulgadas con canales por cable y conexión a Internet por cable y wifi gratis. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.

Ubicación

Si decides alojarte en Residence Inn by Marriott Mystic Groton de Mystic, estarás en un barrio comercial y a menos de cinco minutos en coche de Mystic Aquarium and Institute for Exploration y Olde Mistick Village (centro comercial). Además, este hotel se encuentra a 17,4 km de Complejo turístico y de ocio Foxwoods Resort Casino y a 27,1 km de Casino Mohegan Sun.

Qué hay cerca

Olde Mistick Village (centro comercial)(0.7 millas)
Mystic Aquarium and Institute for Exploration(0.8 millas)
Hartford Healthcare Mystic Health Center(0.8 millas)
Charles W. Morgan en Mystic Seaport(1.3 millas)
Mystic Seaport - The Museum of America and the Sea(1.4 millas)
Shady Oaks Park(1.4 millas)
B.F. Clyde's Cider Mill(1.6 millas)
Centro natural Denison Pequotsepos(1.7 millas)
Mystic River Bascule Bridge(1.9 millas)
Centro para las Artes de Mystic(2.1 millas)
Mystic Downtown Marina(2.2 millas)
Playa de Williams(2.9 millas)
TreeTrails Adventures Mystic(3.8 millas)
Mason Island Marina(4.1 millas)
Invernadero Captain Nathaniel Brown(4.9 millas)
New London, CT (GON-Groton-New London)(7.2 millas)
Westerly, RI (WST-Westerly State)(10.3 millas)
Fishers Island, NY (FID-Elizabeth Field)(17.6 millas)
Montauk, NY (MTP)(71.3 millas)
Block Island, RI (BID-Block Island State)(50.5 millas)

Aparcamiento
Habitaciones para no fumadores
Centro de negocios
Servicio de tintorería
Pistas de tenis
Salones para banquetes

Ubicación

40 Whitehall Avenue, Mystic, Connecticut, Estados Unidos

Olde Mistick Village (centro comercial) (0.7 millas)

Mystic Aquarium and Institute for Exploration (0.8 millas)

Hartford Healthcare Mystic Health Center (0.8 millas)

Charles W. Morgan en Mystic Seaport (1.3 millas)

Mystic Seaport - The Museum of America and the Sea (1.4 millas)

Shady Oaks Park (1.4 millas)

Más información sobre la ubicación

Opciones de habitación

6

Estudio

Detalles de la oferta

1 Cama Doble Extragrande

y

1 Sofá Cama

Capacidad: 5

498 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Cocina

Chimenea

7

Suite, 1 cama de matrimonio grande con sofá cama

Detalles de la oferta

1 Cama Doble Extragrande

y

1 Sofá Cama

Capacidad: 4

500 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Cocina

7

Suite, 1 habitación (Mobility/Hearing Access, Roll-In Shwr)

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

484 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Cocina

7

Suite, 1 habitación (Mobility/Hearing Accessible, Tub)

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

484 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Cocina

10

Suite, 2 habitaciones

Detalles de la oferta

2 Camas Dobles

Capacidad: 6

731 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Cocina

8

Estudio, 1 cama de matrimonio

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

484 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Cocina

10

Suite, 1 habitación

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

484 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Cocina

6

Suite, 2 habitaciones (Mobility/Hearing Access, Roll-In Shwr)

Detalles de la oferta

2 Camas Dobles

Capacidad: 4

731 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Cocina

6

Estudio, 1 cama de matrimonio grande con sofá cama

Detalles de la oferta

1 Cama Doble Extragrande

y

1 Sofá Cama

Capacidad: 4

500 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Cocina

Reseñas de los huéspedes sobre Residence Inn Mystic Groton

7.4

Bueno

Basado en 274 comentarios verificados

¿Quién se queda aquí?

Trabajo

5%

Pareja

32%

Familia

47%

Grupo

12%

Solo/a

2%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Las opiniones sobre Residence Inn Mystic Groton destacan las espaciosas habitaciones tipo suite y su conveniente ubicación cerca de las atracciones de Mystic, además de un personal amable. No obstante, también se mencionan instalaciones anticuadas, problemas de mantenimiento y variabilidad en la limpieza, el desayuno y la disponibilidad o el estado de la piscina.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

Las opiniones sobre Residence Inn Mystic Groton destacan las espaciosas habitaciones tipo suite y su conveniente ubicación cerca de las atracciones de Mystic, además de un personal amable. No obstante, también se mencionan instalaciones anticuadas, problemas de mantenimiento y variabilidad en la limpieza, el desayuno y la disponibilidad o el estado de la piscina.

Muchos huéspedes apreciaron la distribución de las habitaciones de dos dormitorios y las cocinas, al tiempo que señalaron el mobiliario anticuado y problemas ocasionales con el sistema de calefacción y refrigeración. Varias reseñas mencionan problemas con las reservas o las facturas, y demoras en la resolución de cambios de habitación o ruidos. En general, es una estancia cómoda en un tipo de suite con notables variaciones en el mantenimiento y los servicios.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

El cierre y los problemas de estado de la piscina se mencionan en varias estancias; a algunos huéspedes se les ofreció acceso a la piscina de un Marriott cercano. Hay un pequeño gimnasio disponible, pero varias instalaciones parecen desgastadas y la iluminación del estacionamiento generó quejas.

Reseñas de huéspedes relacionadas

6

Amanda

28 abr 2024

·

Se alojó 1 noche

We learned immediately that the pool was closed. Very disappointed.

We learned immediately that the pool was closed. Very disappointed.

4

Meg

4 may 2024

·

A main reason for booking this hotel was for the pool. Unfortunately, despite consistently being told the pool was closed for cleaning it never opened during the entirety of our stay. Additionally, the surrounding grounds next to the hotel was covered in dangerous trash.

A main reason for booking this hotel was for the pool. Unfortunately, despite consistently being told the pool was closed for cleaning it never opened during the entirety of our stay. Additionally, the surrounding grounds next to the hotel was covered in dangerous trash.

10

Richard

5 jul 2025

·

Se alojó 7 noches

LARGE rooms with oversized swivel tvs which can be viewed either from living room or bedroom. Well stocked hot and cold breakfast buffet. Friendly efficient helpful staff. Well maintained indoor swimming pool, and small but equipped exercise room. Excellent efficiency kitchen with burners, microwave, refrigerator, sink and dishwasher. Very convenient location

LARGE rooms with oversized swivel tvs which can be viewed either from living room or bedroom. Well stocked hot and cold breakfast buffet. Friendly efficient helpful staff. Well maintained indoor swimming pool, and small but equipped exercise room. Excellent efficiency kitchen with burners, microwave, refrigerator, sink and dishwasher. Very convenient location

4

RICHARD

22 feb 2023

·

Se alojó 2 noches

Hotel is tired looking. Staff were friendly, and did try to help. Pool was out of action on the second day. The lighting in the car park was terrible. Could be scary for women when arriving late at night. The rooms were dated and well worn… On the plus side, its location is good. Easy to get to Mystic and surrounding areas.

Hotel is tired looking. Staff were friendly, and did try to help. Pool was out of action on the second day. The lighting in the car park was terrible. Could be scary for women when arriving late at night. The rooms were dated and well worn… On the plus side, its location is good. Easy to get to Mystic and surrounding areas.

8

Mark

2 ene 2025

·

Se alojó 1 noche

The 2 bedroom suite was awesome and had everything in the room that you could possibly need during your stay. First thing I didn't like is that there is 2 separate buildings and I had to walk outside to get to the pool or lobby for breakfast. Second, the pool water was heated but still on the cold side for December.

The 2 bedroom suite was awesome and had everything in the room that you could possibly need during your stay. First thing I didn't like is that there is 2 separate buildings and I had to walk outside to get to the pool or lobby for breakfast. Second, the pool water was heated but still on the cold side for December.

8

Lori

29 dic 2024

·

Se alojó 1 noche

Great service and nice 2-bedroom suite. Although the pool was not available due to being serviced, the front desk person found another local Marriott so we could use their pool. We didn’t end up going there due to lack of time, but the thought was much appreciated!

Great service and nice 2-bedroom suite. Although the pool was not available due to being serviced, the front desk person found another local Marriott so we could use their pool. We didn’t end up going there due to lack of time, but the thought was much appreciated!

6

Brett

31 dic 2025

·

Se alojó 1 noche

Booked a hotel night so kids could swim over winter break, only to show up and find out the pool has been closed for a couple weeks due to an issue. Annoyed that they do not post a warning about closed amenities. Front desk staff was nice enough to call a sister-hotel (12 mins away) to allow us to swim there. Not super convenient, but was a gesture that most others will offer.

Booked a hotel night so kids could swim over winter break, only to show up and find out the pool has been closed for a couple weeks due to an issue. Annoyed that they do not post a warning about closed amenities. Front desk staff was nice enough to call a sister-hotel (12 mins away) to allow us to swim there. Not super convenient, but was a gesture that most others will offer.

6

Stephanie

9 jul 2023

·

Se alojó 2 noches

My room was nice and clean. It had good amenities; though I didn’t need them for my stay (kitchen, fire place). The condition of the hotel as a whole, however, needs attention. The pool was very cold and had a film over the top/wasn’t clear, which made it unpleasant. The hallway floors were stained and needed vacuuming. The breakfast was okay but the seats in the lobby were very dirty. I also found it a little odd that we had to walk through two buildings to get back to the lobby/pool/breakfast, but that’s just the design of the structure. My tv did not work on my first night and although the issue was thankfully resolved, it was late at night and I did not receive a time when we would expect the technician. Overall, it was a convenient location and the check-in staff were very nice, but it was not worth the price.

My room was nice and clean. It had good amenities; though I didn’t need them for my stay (kitchen, fire place). The condition of the hotel as a whole, however, needs attention. The pool was very cold and had a film over the top/wasn’t clear, which made it unpleasant. The hallway floors were stained and needed vacuuming. The breakfast was okay but the seats in the lobby were very dirty. I also found it a little odd that we had to walk through two buildings to get back to the lobby/pool/breakfast, but that’s just the design of the structure. My tv did not work on my first night and although the issue was thankfully resolved, it was late at night and I did not receive a time when we would expect the technician. Overall, it was a convenient location and the check-in staff were very nice, but it was not worth the price.

8

Ashley

16 may 2024

·

Se alojó 3 noches

I was skeptical after booking and then reading the negative reviews that maybe we didn't make the right choice. To my surprise, the room was extremely clean up on arrival, absolutely no complaints about the room and it's comfort. Front staff was very pleasant. My only complaint was about the pool, which was quite chilly (I don't think it was heated). The pool light was broken and just hanging out the pool, still attached to the inside that left a hole in the pool, which kinda spooked us all out. Also the broken belt for the heat in there was really loud and intrusive. Other than that, we enjoyed our stay and the breakfast was better than average hotels. The full size kitchen and two bedroom suit was perfect for our family needs. I would stay again.

I was skeptical after booking and then reading the negative reviews that maybe we didn't make the right choice. To my surprise, the room was extremely clean up on arrival, absolutely no complaints about the room and it's comfort. Front staff was very pleasant. My only complaint was about the pool, which was quite chilly (I don't think it was heated). The pool light was broken and just hanging out the pool, still attached to the inside that left a hole in the pool, which kinda spooked us all out. Also the broken belt for the heat in there was really loud and intrusive. Other than that, we enjoyed our stay and the breakfast was better than average hotels. The full size kitchen and two bedroom suit was perfect for our family needs. I would stay again.

2

michael

13 feb 2025

·

Se alojó 2 noches

Misrepresentation of facilities: no working fireplaces

Misrepresentation of facilities: no working fireplaces

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La retroalimentación sobre la limpieza es inconsistente: varios informes de manchas, baños sucios y servicio de limpieza que no atiende las habitaciones, en contraste con numerosas menciones de habitaciones muy limpias.

Reseñas de huéspedes relacionadas

4

Maryam

5 jul 2023

·

Se alojó 3 noches

This property is falling apart. The curtains were ripped. The chair in the living room looked like it was picked up from the street corner garbage can. Stains on mattress and pillows. Bugs in the bathroom. Ceiling had big brown stains on it and peeling. Just horrible! The entire time we were there, hotel was out of towels!!! The staff are super nice and they don’t deserve to work in this crappy hotel. Worse hotel I have stayed at. Marriott should be ashamed!

This property is falling apart. The curtains were ripped. The chair in the living room looked like it was picked up from the street corner garbage can. Stains on mattress and pillows. Bugs in the bathroom. Ceiling had big brown stains on it and peeling. Just horrible! The entire time we were there, hotel was out of towels!!! The staff are super nice and they don’t deserve to work in this crappy hotel. Worse hotel I have stayed at. Marriott should be ashamed!

10

LISA

14 oct 2025

·

Se alojó 2 noches

Our stay was very good. The staff was very helpful and pleasant. Rooms were very clean. We truly enjoyed our stay. Thank you

Our stay was very good. The staff was very helpful and pleasant. Rooms were very clean. We truly enjoyed our stay. Thank you

4

Marie

17 abr 2025

·

Se alojó 2 noches

Rooms smelled and were not very clean

Rooms smelled and were not very clean

4

Cornelia

7 sept 2025

·

Se alojó 4 noches

Toilet was not clean inside there was mold where water comes out

Toilet was not clean inside there was mold where water comes out

10

robert

20 nov 2025

·

Se alojó 2 noches

The staff were awesome. The rooms were immaculate and clean. Would definitely recommend a stay at this establishment.

The staff were awesome. The rooms were immaculate and clean. Would definitely recommend a stay at this establishment.

2

Corey

27 abr 2024

·

Se alojó 1 noche

Cleaning crew left wet towels in the room, white powder falling from the ceiling from the little horse running upstairs, toilet leaking when flushed, blood on thd wall, pullout couch mattress was filthy. Front desk tried to accommodate however at 11pm it was too inconvenient to pack up 4 kids and move. Definitely requesting a refund.

Cleaning crew left wet towels in the room, white powder falling from the ceiling from the little horse running upstairs, toilet leaking when flushed, blood on thd wall, pullout couch mattress was filthy. Front desk tried to accommodate however at 11pm it was too inconvenient to pack up 4 kids and move. Definitely requesting a refund.

10

chris

8 abr 2025

·

Se alojó 5 noches

Room was very clean and breakfast was great. Staff for breakfast were very accommodating! Maintenance staff was great! Looking forward to returning!

Room was very clean and breakfast was great. Staff for breakfast were very accommodating! Maintenance staff was great! Looking forward to returning!

4

Adrianna

9 ene 2025

·

Se alojó 4 noches

The first room I was in had blood on the curtains. I tried to sleep, but was awakened at 7:00am by a loud basketball game. I was on the 3rd floor and the court wasn't visible from my window but was close by. It was extremely cold out in January, so I couldn't fathom that people would be playing at all let alone at that hour on a Sunday. The fact that this kept me up on the 3rd floor shows how poorly this building was made. I asked to be moved to another room at noon. The front desk person gave me the runaround for 3 hours, not calling back when they said they would, giving me unrealistic timeframes for when they'd reply. I couldn't leave and had to wait 3 hours to figure out if I could change rooms. Once another person came on shift, they changed my room in 5 mins. The new room had an extremely loud heater that also made sleep difficult. The building was dingy and not well kept up. I would not stay here again.

The first room I was in had blood on the curtains. I tried to sleep, but was awakened at 7:00am by a loud basketball game. I was on the 3rd floor and the court wasn't visible from my window but was close by. It was extremely cold out in January, so I couldn't fathom that people would be playing at all let alone at that hour on a Sunday. The fact that this kept me up on the 3rd floor shows how poorly this building was made. I asked to be moved to another room at noon. The front desk person gave me the runaround for 3 hours, not calling back when they said they would, giving me unrealistic timeframes for when they'd reply. I couldn't leave and had to wait 3 hours to figure out if I could change rooms. Once another person came on shift, they changed my room in 5 mins. The new room had an extremely loud heater that also made sleep difficult. The building was dingy and not well kept up. I would not stay here again.

4

cherie

21 may 2025

·

Se alojó 2 noches

All staff were friendly and greeted us with a smile ! Our 1 bedroom with pullout and kitchenette was a disappointment. Phone did not work, pullout mattress had a huge red/brown stain, door jam was wonky, each time we closed door we had to push the jam "in" manually to close door and toilet overflowed with no plunger available. We had to walk down to lobby to report overflow as the phone did not work. We asked to have a room change for our second nights stay. We were upgraded to a 2 bedroom suite on the second floor. It was much better than our first room. Unfortunately, the noise from the hallway and 3rd floor was really annoying and one of the bathrooms had a red substance smeared on the lower part of the wall. The pool was clean, hot in temperature (felt like a hot tub) and I believe it is a salt water pool. I don't plan on returning to this hotel.

All staff were friendly and greeted us with a smile ! Our 1 bedroom with pullout and kitchenette was a disappointment. Phone did not work, pullout mattress had a huge red/brown stain, door jam was wonky, each time we closed door we had to push the jam "in" manually to close door and toilet overflowed with no plunger available. We had to walk down to lobby to report overflow as the phone did not work. We asked to have a room change for our second nights stay. We were upgraded to a 2 bedroom suite on the second floor. It was much better than our first room. Unfortunately, the noise from the hallway and 3rd floor was really annoying and one of the bathrooms had a red substance smeared on the lower part of the wall. The pool was clean, hot in temperature (felt like a hot tub) and I believe it is a salt water pool. I don't plan on returning to this hotel.

4

Jose

1 ago 2023

·

Se alojó 2 noches

The hotel is old and many common areas are dirty, like rugs, the elevator, etc. The rooms are cleaner but not good enough. We wanted to shower but there weren’t shampoo, conditioner, nor bath gel in the recipients. We asked to the main desk, we waited more than 30 minutes and when we called again, they said there is no one to come. I had to look for house keepers in other floors to ask for the toiletries. But the housekeeper started to telling me that they don’t had bath gel because someone forgot to buy… I told them to give me the other stuff because I was wasting my vacations time by waiting to have the things that should be there when I received the room.

The hotel is old and many common areas are dirty, like rugs, the elevator, etc. The rooms are cleaner but not good enough. We wanted to shower but there weren’t shampoo, conditioner, nor bath gel in the recipients. We asked to the main desk, we waited more than 30 minutes and when we called again, they said there is no one to come. I had to look for house keepers in other floors to ask for the toiletries. But the housekeeper started to telling me that they don’t had bath gel because someone forgot to buy… I told them to give me the other stuff because I was wasting my vacations time by waiting to have the things that should be there when I received the room.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las suites son espaciosas y tipo apartamento con cocinas, pero el mobiliario se siente anticuado, las camas pueden ser incómodas y se informan problemas de ruido y control de la temperatura.

Reseñas de huéspedes relacionadas

8

Anissa

5 sept 2025

·

Se alojó 1 noche

Room size exceeded our expectations! Friendly staff

Room size exceeded our expectations! Friendly staff

4

Kim

10 jul 2025

·

Se alojó 1 noche

There was a window air conditioner that only kept the living room cold. It was sweltering in the hallway also. The bed was very uncomfortable, and I had to call for extra sheets, blankets and pillows for the sofa bed, even though we had three people listed on our reservation

There was a window air conditioner that only kept the living room cold. It was sweltering in the hallway also. The bed was very uncomfortable, and I had to call for extra sheets, blankets and pillows for the sofa bed, even though we had three people listed on our reservation

10

Richard

5 jul 2025

·

Se alojó 7 noches

LARGE rooms with oversized swivel tvs which can be viewed either from living room or bedroom. Well stocked hot and cold breakfast buffet. Friendly efficient helpful staff. Well maintained indoor swimming pool, and small but equipped exercise room. Excellent efficiency kitchen with burners, microwave, refrigerator, sink and dishwasher. Very convenient location

LARGE rooms with oversized swivel tvs which can be viewed either from living room or bedroom. Well stocked hot and cold breakfast buffet. Friendly efficient helpful staff. Well maintained indoor swimming pool, and small but equipped exercise room. Excellent efficiency kitchen with burners, microwave, refrigerator, sink and dishwasher. Very convenient location

8

Don

27 sept 2025

·

Se alojó 1 noche

Great 2 bedroom 2 bath room. Breakfast was decent too!

Great 2 bedroom 2 bath room. Breakfast was decent too!

2

Bryan

6 abr 2023

·

Se alojó 1 noche

Our room which was supposed to sleep four adults had a double bed and a pull out twin mattress. We had the staff come to our room at 2am to unplug the refrigerator due to banging sounds. This was the worst night sleep ever at a residence inn.

Our room which was supposed to sleep four adults had a double bed and a pull out twin mattress. We had the staff come to our room at 2am to unplug the refrigerator due to banging sounds. This was the worst night sleep ever at a residence inn.

2

Jamie

7 abr 2025

·

Se alojó 2 noches

We booked the room based on having 6 in our party but the room we received only slept 5. Room was 80 degrees and you can tell other guests had the same issue because the handles on the windows are broken and vents were broken. No screens in the 2nd story window so it was dangerous to have open if you have kids. Main tv didn’t work. Called the front desk but no one showed up to fix it and no other rooms available unless we split up our family.

We booked the room based on having 6 in our party but the room we received only slept 5. Room was 80 degrees and you can tell other guests had the same issue because the handles on the windows are broken and vents were broken. No screens in the 2nd story window so it was dangerous to have open if you have kids. Main tv didn’t work. Called the front desk but no one showed up to fix it and no other rooms available unless we split up our family.

4

Erin

28 abr 2024

·

Se alojó 2 noches

I don't know how this hotel has an 8.2 rating, especially given all the terrible reviews I'm seeing now. I didn't read them initially because of the high rating and the fact it's a Marriot - I assumed it would be fine. While the beds were clean, the rug was torn up, the couch was stained, and the appliances were all dented. While those are all cosmetic, I really expected more from a Marriot. And the pool, a big part of why we chose here, was super cloudy and really questionable. God knows what's going on in there. I would not stay here again and would not recommend it.

I don't know how this hotel has an 8.2 rating, especially given all the terrible reviews I'm seeing now. I didn't read them initially because of the high rating and the fact it's a Marriot - I assumed it would be fine. While the beds were clean, the rug was torn up, the couch was stained, and the appliances were all dented. While those are all cosmetic, I really expected more from a Marriot. And the pool, a big part of why we chose here, was super cloudy and really questionable. God knows what's going on in there. I would not stay here again and would not recommend it.

2

Michael

16 jun 2025

·

Se alojó 3 noches

Horrible. The beds were uncomfortable and hvac extremely loud. Worse we had a family above our room whose children were stampeding around the room until after 1am. No control over the children. We asked the front desk to address this twice to no avail. Not even an offer to switch rooms. Never again.

Horrible. The beds were uncomfortable and hvac extremely loud. Worse we had a family above our room whose children were stampeding around the room until after 1am. No control over the children. We asked the front desk to address this twice to no avail. Not even an offer to switch rooms. Never again.

8

Scott

29 jun 2025

·

Se alojó 1 noche

It is probably time for renovation it looks a bit dated otherwise it is very nice. It is very close to the aquarium and shopping in Mystic.

It is probably time for renovation it looks a bit dated otherwise it is very nice. It is very close to the aquarium and shopping in Mystic.

6

Tom

7 abr 2024

·

Se alojó 1 noche

This hotel is adequate but I could see where some people would be disappointed. Our room was a 2 bedroom/2 bath suite. The hallways and room was just okay and dated but it was quiet and comfortable. To start off, the kitchen garbage was overflowing when we walked in. That wasn't a good start. There was an electric start gas fireplace that didn't work. I appreciated the utensils but the drawer they were in was broken. The old time mechanical thermostat worked well. The in-room heat/AC worked well for us but the dust and dirt from the vents accumulated on the dated "popcorn" finished ceiling. The couch had visible stains on the cushions. I tried flipping the cushions but the other side was even worse. Our bed was comfortable and the sheets were clean. The TV in the bedroom was cleaned with a dirty rag and was very streaky. The tissue box in the bathroom had one tissue left with the blue line on it indicating to the cleaning staff that the box was empty. The bathroom was clean and everything worked well. Oddly, the way the property is designed with the parking, there are very few spots (4) by the front door, so you need to park further away to access your room. We used a side door to save time carrying our stuff. All in all, it was comfortable but not great.

This hotel is adequate but I could see where some people would be disappointed. Our room was a 2 bedroom/2 bath suite. The hallways and room was just okay and dated but it was quiet and comfortable. To start off, the kitchen garbage was overflowing when we walked in. That wasn't a good start. There was an electric start gas fireplace that didn't work. I appreciated the utensils but the drawer they were in was broken. The old time mechanical thermostat worked well. The in-room heat/AC worked well for us but the dust and dirt from the vents accumulated on the dated "popcorn" finished ceiling. The couch had visible stains on the cushions. I tried flipping the cushions but the other side was even worse. Our bed was comfortable and the sheets were clean. The TV in the bedroom was cleaned with a dirty rag and was very streaky. The tissue box in the bathroom had one tissue left with the blue line on it indicating to the cleaning staff that the box was empty. The bathroom was clean and everything worked well. Oddly, the way the property is designed with the parking, there are very few spots (4) by the front door, so you need to park further away to access your room. We used a side door to save time carrying our stuff. All in all, it was comfortable but not great.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

Muchos huéspedes describen al personal como amable y servicial, pero hay quejas notables sobre fallos en las reservas, errores de facturación y respuestas lentas o poco útiles a los problemas.

Reseñas de huéspedes relacionadas

10

Jennifer

4 nov 2025

·

Se alojó 2 noches

Thevstaff was friendly and helpful.

Thevstaff was friendly and helpful.

10

Shannon

18 jun 2023

·

Se alojó 2 noches

The air conditioner broke in the first room I was placed in, and they were very quick to call an engineer to check a second room to make sure that I would not have the same complication. Then when I had a family emergency and had to cut my stay short, they negotiated with Expedia to help me get a refund so that I could leave early. The front staff was absolutely wonderful, and very professional!

The air conditioner broke in the first room I was placed in, and they were very quick to call an engineer to check a second room to make sure that I would not have the same complication. Then when I had a family emergency and had to cut my stay short, they negotiated with Expedia to help me get a refund so that I could leave early. The front staff was absolutely wonderful, and very professional!

2

Kristen

13 ene 2024

·

Se alojó 1 noche

I am extremely disappointed in my stay at this hotel. I was charged by Hotels.com when I booked the reservation and then the hotel also charged me and refused to refund. Also, we waited an 2 extra hours to check in because they had no one to clean the room due to being short staffed. The only thing I had going for it was it was affordable, and close to aquarium at least we thought so. Terrible customer service when I called to discuss the refund. I got put off three different times. Finally, after waiting for the refund for three weeks I got someone on the phone that just continued to argue with me instead of crediting the fraudulent charge.

I am extremely disappointed in my stay at this hotel. I was charged by Hotels.com when I booked the reservation and then the hotel also charged me and refused to refund. Also, we waited an 2 extra hours to check in because they had no one to clean the room due to being short staffed. The only thing I had going for it was it was affordable, and close to aquarium at least we thought so. Terrible customer service when I called to discuss the refund. I got put off three different times. Finally, after waiting for the refund for three weeks I got someone on the phone that just continued to argue with me instead of crediting the fraudulent charge.

10

Aracelis

17 ago 2025

·

Se alojó 1 noche

No down pillows please. My husband is allergic The staff was super responsive in replacing them tho

No down pillows please. My husband is allergic The staff was super responsive in replacing them tho

10

robert

20 nov 2025

·

Se alojó 2 noches

The staff were awesome. The rooms were immaculate and clean. Would definitely recommend a stay at this establishment.

The staff were awesome. The rooms were immaculate and clean. Would definitely recommend a stay at this establishment.

2

Michael

16 jun 2025

·

Se alojó 3 noches

Horrible. The beds were uncomfortable and hvac extremely loud. Worse we had a family above our room whose children were stampeding around the room until after 1am. No control over the children. We asked the front desk to address this twice to no avail. Not even an offer to switch rooms. Never again.

Horrible. The beds were uncomfortable and hvac extremely loud. Worse we had a family above our room whose children were stampeding around the room until after 1am. No control over the children. We asked the front desk to address this twice to no avail. Not even an offer to switch rooms. Never again.

8

Matthew

6 abr 2025

·

Se alojó 2 noches

Staff were very friendly and efficient, check in took only 2 or 3 minutes and check out took maybe 30 seconds. The room was clean and spacious. The free wifi was fine and I cannot comment on housekeeping or in room entertainment since I did not use them.

Staff were very friendly and efficient, check in took only 2 or 3 minutes and check out took maybe 30 seconds. The room was clean and spacious. The free wifi was fine and I cannot comment on housekeeping or in room entertainment since I did not use them.

2

Kim

22 oct 2025

·

Se alojó 2 noches

I made reservations a month in advance. They called me at 4:30 PM right before I arrived and said that there was a glitch and I had no reservation. They gave me a downgrade for a room. No kitchen, I had brought food to cook. Ruined my plans.and sent me two towns over to one of their subpar affiliates, the room had no kitchen, and the microwave didn’t even work. It was dirty. Service was terrible. It was a Springhill suites or something like that. I should have been given compensation above what I had asked for in the first place. But I got no compensation. I guess I was lucky to have any place to stay. Or that’s the way they think anyway.Not happy at all. I’ll be staying with Hilton from now on.

I made reservations a month in advance. They called me at 4:30 PM right before I arrived and said that there was a glitch and I had no reservation. They gave me a downgrade for a room. No kitchen, I had brought food to cook. Ruined my plans.and sent me two towns over to one of their subpar affiliates, the room had no kitchen, and the microwave didn’t even work. It was dirty. Service was terrible. It was a Springhill suites or something like that. I should have been given compensation above what I had asked for in the first place. But I got no compensation. I guess I was lucky to have any place to stay. Or that’s the way they think anyway.Not happy at all. I’ll be staying with Hilton from now on.

6

Brett

31 dic 2025

·

Se alojó 1 noche

Booked a hotel night so kids could swim over winter break, only to show up and find out the pool has been closed for a couple weeks due to an issue. Annoyed that they do not post a warning about closed amenities. Front desk staff was nice enough to call a sister-hotel (12 mins away) to allow us to swim there. Not super convenient, but was a gesture that most others will offer.

Booked a hotel night so kids could swim over winter break, only to show up and find out the pool has been closed for a couple weeks due to an issue. Annoyed that they do not post a warning about closed amenities. Front desk staff was nice enough to call a sister-hotel (12 mins away) to allow us to swim there. Not super convenient, but was a gesture that most others will offer.

4

Adrianna

9 ene 2025

·

Se alojó 4 noches

The first room I was in had blood on the curtains. I tried to sleep, but was awakened at 7:00am by a loud basketball game. I was on the 3rd floor and the court wasn't visible from my window but was close by. It was extremely cold out in January, so I couldn't fathom that people would be playing at all let alone at that hour on a Sunday. The fact that this kept me up on the 3rd floor shows how poorly this building was made. I asked to be moved to another room at noon. The front desk person gave me the runaround for 3 hours, not calling back when they said they would, giving me unrealistic timeframes for when they'd reply. I couldn't leave and had to wait 3 hours to figure out if I could change rooms. Once another person came on shift, they changed my room in 5 mins. The new room had an extremely loud heater that also made sleep difficult. The building was dingy and not well kept up. I would not stay here again.

The first room I was in had blood on the curtains. I tried to sleep, but was awakened at 7:00am by a loud basketball game. I was on the 3rd floor and the court wasn't visible from my window but was close by. It was extremely cold out in January, so I couldn't fathom that people would be playing at all let alone at that hour on a Sunday. The fact that this kept me up on the 3rd floor shows how poorly this building was made. I asked to be moved to another room at noon. The front desk person gave me the runaround for 3 hours, not calling back when they said they would, giving me unrealistic timeframes for when they'd reply. I couldn't leave and had to wait 3 hours to figure out if I could change rooms. Once another person came on shift, they changed my room in 5 mins. The new room had an extremely loud heater that also made sleep difficult. The building was dingy and not well kept up. I would not stay here again.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Convenientemente ubicado cerca de las atracciones de Mystic, incluyendo el Acuario y Olde Mistick Village, con fácil acceso al centro; una reseña mencionó un viaje manejable a Foxwoods.

Reseñas de huéspedes relacionadas

8

Brandon

31 ago 2023

·

Se alojó 1 noche

Overall we were very happy with this hotel and our stay. The room was great and we loved the studio feel with a small dining area and full kitchen. The breakfast was great. I really enjoyed the biscuits with gravy, but there was a ton of options. They had a basketball court which was a nice touch and were very close to everything. The pool was a bit cold and a little cloudy, but overall we were happy. We traveled with a family of 5 including a baby.

Overall we were very happy with this hotel and our stay. The room was great and we loved the studio feel with a small dining area and full kitchen. The breakfast was great. I really enjoyed the biscuits with gravy, but there was a ton of options. They had a basketball court which was a nice touch and were very close to everything. The pool was a bit cold and a little cloudy, but overall we were happy. We traveled with a family of 5 including a baby.

8

Amanda

20 jun 2025

·

Se alojó 7 noches

We stayed at the residence inn for a week. Good selection on breakfast bar. Within 5 miles of downtown mystic. Less than a mile to the mystic aquarium. We checked in late due to our almost 800 mile drive and was given incorrect information about the hold that would be placed on our card for incidentals. The kitchenette didn't have an oven, which we were a little bummed as we cook in the room and like to bake, but it was better than nothing. Some of the property needed repairs- hallway walls were peeling.The pool felt like a sauna so we only went one day. The staff was super nice and accommodating. Our room had a hot tub/jacuzzi which was unexpected. Would probably stay again when we come back to Connecticut in a couple years to visit family.

We stayed at the residence inn for a week. Good selection on breakfast bar. Within 5 miles of downtown mystic. Less than a mile to the mystic aquarium. We checked in late due to our almost 800 mile drive and was given incorrect information about the hold that would be placed on our card for incidentals. The kitchenette didn't have an oven, which we were a little bummed as we cook in the room and like to bake, but it was better than nothing. Some of the property needed repairs- hallway walls were peeling.The pool felt like a sauna so we only went one day. The staff was super nice and accommodating. Our room had a hot tub/jacuzzi which was unexpected. Would probably stay again when we come back to Connecticut in a couple years to visit family.

10

Venues

9 dic 2023

·

Se alojó 4 noches

The staff here are amazing in my opinion, my boyfriend and I got here super early from NYC and check in isn’t until 4pm typically, they allowed us to check into a room that was available, it was definitely cozy and quiet. We had a nice little kitchenette that allowed us to do a bit of cooking, having a free breakfast in the morning as well is great too, they have a vast selection and take time to prepare and stock everything for visitors. We used the gym which helped us keep to our usual regimen a bit as well, and we walked pretty much everywhere since the olde mystic village is less than a 15 min walk from the hotel. There were two occasions during the week where staff baked cookies and brownies for those staying at the hotel (we got brownies the day we were leaving and it was amazing.) Some of the reviews are mixed but from what we encountered, it felt comfortable and cozy, nice and quiet and just everything we needed for the few days away from the chaos of the city. We will be coming again soon, hopefully for the summertime when a lot more of the outdoor activities and events are happening, but we did so much in the past couple of days that despite it being colder, we still had an amazing time. Thank you all for making our little vacation one of the most memorable ones.

The staff here are amazing in my opinion, my boyfriend and I got here super early from NYC and check in isn’t until 4pm typically, they allowed us to check into a room that was available, it was definitely cozy and quiet. We had a nice little kitchenette that allowed us to do a bit of cooking, having a free breakfast in the morning as well is great too, they have a vast selection and take time to prepare and stock everything for visitors. We used the gym which helped us keep to our usual regimen a bit as well, and we walked pretty much everywhere since the olde mystic village is less than a 15 min walk from the hotel. There were two occasions during the week where staff baked cookies and brownies for those staying at the hotel (we got brownies the day we were leaving and it was amazing.) Some of the reviews are mixed but from what we encountered, it felt comfortable and cozy, nice and quiet and just everything we needed for the few days away from the chaos of the city. We will be coming again soon, hopefully for the summertime when a lot more of the outdoor activities and events are happening, but we did so much in the past couple of days that despite it being colder, we still had an amazing time. Thank you all for making our little vacation one of the most memorable ones.

10

Nancy

31 jul 2024

·

Se alojó 1 noche

Location was great.

Location was great.

4

RICHARD

22 feb 2023

·

Se alojó 2 noches

Hotel is tired looking. Staff were friendly, and did try to help. Pool was out of action on the second day. The lighting in the car park was terrible. Could be scary for women when arriving late at night. The rooms were dated and well worn… On the plus side, its location is good. Easy to get to Mystic and surrounding areas.

Hotel is tired looking. Staff were friendly, and did try to help. Pool was out of action on the second day. The lighting in the car park was terrible. Could be scary for women when arriving late at night. The rooms were dated and well worn… On the plus side, its location is good. Easy to get to Mystic and surrounding areas.

10

Doreen

16 dic 2023

·

Se alojó 1 noche

Central location in Mystic, CT. The lobby had festive decorations. The pool and breakfast are easily accessible. Check in was easy and staff was professional and efficient. My room was large and comfortable, clean with all the amenities of a residence. I like the swiveling TV. Bathroom was large with heated lamp. Check out was easy.

Central location in Mystic, CT. The lobby had festive decorations. The pool and breakfast are easily accessible. Check in was easy and staff was professional and efficient. My room was large and comfortable, clean with all the amenities of a residence. I like the swiveling TV. Bathroom was large with heated lamp. Check out was easy.

10

Anthony

30 mar 2024

·

Se alojó 1 noche

Very nice and good location

Very nice and good location

8

Scott

29 jun 2025

·

Se alojó 1 noche

It is probably time for renovation it looks a bit dated otherwise it is very nice. It is very close to the aquarium and shopping in Mystic.

It is probably time for renovation it looks a bit dated otherwise it is very nice. It is very close to the aquarium and shopping in Mystic.

6

Robert

3 ene 2025

·

Se alojó 1 noche

15 minutes ride to Foxwoods by way of a winding road, but the price was reasonable and expanded breakfast was good. A computer glitch locked us out of our room after midnight.

15 minutes ride to Foxwoods by way of a winding road, but the price was reasonable and expanded breakfast was good. A computer glitch locked us out of our room after midnight.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Las experiencias con el desayuno varían ampliamente, desde una gran selección y opciones sabrosas hasta que se agotan los alimentos, variedad limitada o falta de café y utensilios.

Reseñas de huéspedes relacionadas

8

Amanda

20 jun 2025

·

Se alojó 7 noches

We stayed at the residence inn for a week. Good selection on breakfast bar. Within 5 miles of downtown mystic. Less than a mile to the mystic aquarium. We checked in late due to our almost 800 mile drive and was given incorrect information about the hold that would be placed on our card for incidentals. The kitchenette didn't have an oven, which we were a little bummed as we cook in the room and like to bake, but it was better than nothing. Some of the property needed repairs- hallway walls were peeling.The pool felt like a sauna so we only went one day. The staff was super nice and accommodating. Our room had a hot tub/jacuzzi which was unexpected. Would probably stay again when we come back to Connecticut in a couple years to visit family.

We stayed at the residence inn for a week. Good selection on breakfast bar. Within 5 miles of downtown mystic. Less than a mile to the mystic aquarium. We checked in late due to our almost 800 mile drive and was given incorrect information about the hold that would be placed on our card for incidentals. The kitchenette didn't have an oven, which we were a little bummed as we cook in the room and like to bake, but it was better than nothing. Some of the property needed repairs- hallway walls were peeling.The pool felt like a sauna so we only went one day. The staff was super nice and accommodating. Our room had a hot tub/jacuzzi which was unexpected. Would probably stay again when we come back to Connecticut in a couple years to visit family.

8

michele

10 jul 2023

·

Se alojó 1 noche

The breakfast was absolutely amazing! Best waffle of my life and I am a connoisseur. All of the staff at the hotel were kind generous efficient and lovely!!!!

The breakfast was absolutely amazing! Best waffle of my life and I am a connoisseur. All of the staff at the hotel were kind generous efficient and lovely!!!!

6

Vincenzo

14 abr 2025

·

Se alojó 3 noches

The entire staff was wonderful with one bad exception at the front desk. The facility is in dire need of a complete renovation. Shabby, tired, worn, dark are some of the words that come to mind. Breakfast is second rate at best. We have stayed at Hampton in the past and will return there in the future. We wanted to like it but were disappointed by the overall appearance. Depressing. I would not stay again if it were not renovated.

The entire staff was wonderful with one bad exception at the front desk. The facility is in dire need of a complete renovation. Shabby, tired, worn, dark are some of the words that come to mind. Breakfast is second rate at best. We have stayed at Hampton in the past and will return there in the future. We wanted to like it but were disappointed by the overall appearance. Depressing. I would not stay again if it were not renovated.

10

Richard

5 jul 2025

·

Se alojó 7 noches

LARGE rooms with oversized swivel tvs which can be viewed either from living room or bedroom. Well stocked hot and cold breakfast buffet. Friendly efficient helpful staff. Well maintained indoor swimming pool, and small but equipped exercise room. Excellent efficiency kitchen with burners, microwave, refrigerator, sink and dishwasher. Very convenient location

LARGE rooms with oversized swivel tvs which can be viewed either from living room or bedroom. Well stocked hot and cold breakfast buffet. Friendly efficient helpful staff. Well maintained indoor swimming pool, and small but equipped exercise room. Excellent efficiency kitchen with burners, microwave, refrigerator, sink and dishwasher. Very convenient location

8

Don

27 sept 2025

·

Se alojó 1 noche

Great 2 bedroom 2 bath room. Breakfast was decent too!

Great 2 bedroom 2 bath room. Breakfast was decent too!

6

Carol

21 mar 2024

·

Se alojó 2 noches

Very disappointed with breakfast, only eggs served scrambled, boiled, with cheese on a English muffin or quiche... no turkey sausage, no bacon, no ham no m meat at all... c'mon Marriott let's never let that happen again

Very disappointed with breakfast, only eggs served scrambled, boiled, with cheese on a English muffin or quiche... no turkey sausage, no bacon, no ham no m meat at all... c'mon Marriott let's never let that happen again

4

Dolores

20 mar 2024

·

Se alojó 2 noches

The bed was horrible, hard and uncomfortable! The room was dirty with splashes of who knows what on the bathroom door, dishwasher full of dishes prior to check in. Dresser was uneven and there was a bar of soap used to help keep it upright. Remote didn’t work well. Room heater not working. Breakfast was ok but no coffee and person was not available in kitchen to get new coffee. Left disappointed!

The bed was horrible, hard and uncomfortable! The room was dirty with splashes of who knows what on the bathroom door, dishwasher full of dishes prior to check in. Dresser was uneven and there was a bar of soap used to help keep it upright. Remote didn’t work well. Room heater not working. Breakfast was ok but no coffee and person was not available in kitchen to get new coffee. Left disappointed!

10

chris

8 abr 2025

·

Se alojó 5 noches

Room was very clean and breakfast was great. Staff for breakfast were very accommodating! Maintenance staff was great! Looking forward to returning!

Room was very clean and breakfast was great. Staff for breakfast were very accommodating! Maintenance staff was great! Looking forward to returning!

10

Christin

6 ago 2025

·

Se alojó 3 noches

The price for the 2 bedroom suite was great, and the rooms were sizeable. Kids enjoyed the pool and the amenities. Continental breakfast was great.

The price for the 2 bedroom suite was great, and the rooms were sizeable. Kids enjoyed the pool and the amenities. Continental breakfast was great.

6

Adam

15 abr 2025

·

Se alojó 2 noches

Staff was polite and seemed to be always busy. Place could have been cleaner. And kept running out of breakfast. Pool area was well maintained, we had a little fish with us so we spent a good amount of time by the pool and the staff were checking towels and such often.

Staff was polite and seemed to be always busy. Place could have been cleaner. And kept running out of breakfast. Pool area was well maintained, we had a little fish with us so we spent a good amount of time by the pool and the staff were checking towels and such often.

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10

Carrie

25 ago 2026

·

Se alojó 1 noche

The room was perfect for traveling with older “kids.” There were two nice sized bedrooms, each with a bath. The living area was a nice size as well with acute little kitchen. Everything was comfortable and clean. It’s not luxurious, but the room was beautifully furnished and comfortable for 4 people over 18. For the price, I would absolutely recommend a stay. We enjoyed our time there.

The room was perfect for traveling with older “kids.” There were two nice sized bedrooms, each with a bath. The living area was a nice size as well with acute little kitchen. Everything was comfortable and clean. It’s not luxurious, but the room was beautifully furnished and comfortable for 4 people over 18. For the price, I would absolutely recommend a stay. We enjoyed our time there.

10

Michael

17 ago 2026

·

Se alojó 3 noches

Managers both great Needs port couche for unloading baggage in rain

Managers both great Needs port couche for unloading baggage in rain

6

Stephen

10 jul 2026

·

Se alojó 1 noche

Difficult to rate the property since it’s undergoing significant renovation. The updated areas are very nice and clean. We were in a renovated suite, which was quite large and comfortable from a size perspective. However, there were some shortcomings. The a/c was not hooked up in the main bedroom so we roasted. The kitchen sink only had hot water (dangerous with little kids), no cold. The doors to the bathrooms didn’t shut. These are items I’d expect would have been checked before renting the room. When I mentioned this to the front desk, the man shrugged - he really didn’t care. No apology, no “can I offer you something”, simply apathetic. I asked if there was an ice maker anywhere on the property and was informed there wasn’t. Breakfast was quite good. Location is great for many of the Mystic attractions. Would consider staying here again once the remodeling is complete.

Difficult to rate the property since it’s undergoing significant renovation. The updated areas are very nice and clean. We were in a renovated suite, which was quite large and comfortable from a size perspective. However, there were some shortcomings. The a/c was not hooked up in the main bedroom so we roasted. The kitchen sink only had hot water (dangerous with little kids), no cold. The doors to the bathrooms didn’t shut. These are items I’d expect would have been checked before renting the room. When I mentioned this to the front desk, the man shrugged - he really didn’t care. No apology, no “can I offer you something”, simply apathetic. I asked if there was an ice maker anywhere on the property and was informed there wasn’t. Breakfast was quite good. Location is great for many of the Mystic attractions. Would consider staying here again once the remodeling is complete.

4

Steve

7 jul 2026

·

Se alojó 1 noche

We were extremely disappointed with this hotel. This is the second time we have stayed at a Marriott Hotel within one year, and the hotel was identified as having an indoor pool. Yet when we arrived and asked about the pool, we were told it had not been available since the fall of 2025. Yet, when we used the television to review the hotel amenities, the indoor pool was featured with pool hours. Clearly, this was false advertising! Marriott was initially unwilling to refund our money and offered no fee reduction since we used a third-party reservation (i.e. Expedia). Today, I called corporate headquarters. I was offered 50,000 points, equivalent to approximately one night at a Marriott Hotel and $100.00 toward our next stay. I would strongly urge any person or couple who values an indoor pool at a Marriott Hotel to call that hotel directly, BEFORE making a reservation, to learn whether an advertised pool is open. It might be best to obtain your response in writing.

We were extremely disappointed with this hotel. This is the second time we have stayed at a Marriott Hotel within one year, and the hotel was identified as having an indoor pool. Yet when we arrived and asked about the pool, we were told it had not been available since the fall of 2025. Yet, when we used the television to review the hotel amenities, the indoor pool was featured with pool hours. Clearly, this was false advertising! Marriott was initially unwilling to refund our money and offered no fee reduction since we used a third-party reservation (i.e. Expedia). Today, I called corporate headquarters. I was offered 50,000 points, equivalent to approximately one night at a Marriott Hotel and $100.00 toward our next stay. I would strongly urge any person or couple who values an indoor pool at a Marriott Hotel to call that hotel directly, BEFORE making a reservation, to learn whether an advertised pool is open. It might be best to obtain your response in writing.

2

Kathleen

3 jul 2026

·

Se alojó 2 noches

The best part was the one morning the breakfast staff attendant was superb he kept things cleaned and stocked. Next day not even creamer available for coffee Did not have hot water for shower or sink. Needed to wait to next day to see if could be fixed or move rooms which is an inconvenience with grandkid. Renovations ongoing is fine but the parking lot and deliveries are in the way of guests. Highly disappointed in the stay.

The best part was the one morning the breakfast staff attendant was superb he kept things cleaned and stocked. Next day not even creamer available for coffee Did not have hot water for shower or sink. Needed to wait to next day to see if could be fixed or move rooms which is an inconvenience with grandkid. Renovations ongoing is fine but the parking lot and deliveries are in the way of guests. Highly disappointed in the stay.

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 16:00 a 00:00

Antes de la(s) 11:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

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Precios para las próximas fechas

octubre 2026

noviembre 2026

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Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.