Harbour Hotel

No lift. Then when we got to the room the TV was not working so Husband and I had to fix it ourselves as they had put tape on the back. We did say that it wasn’t working but still nobody came.

Cheap and practical not quite as bad as some reviews .. nice clean bedding and towels .. Just needs money spending on it and an update . Free parking from 6pm till 8pm in car park over the road near arcade as only disabled parking at hotel .

We had a child , no coat was provided and the lift didn't work but noted came with a child. Room was good size , TV and private bathroom and provided tea/coffee and towels. but one window looked broke, curtain now blinds for getting light away. . The walls needs cleaning/repaint. , bed needs replacing. No receptionist but was met at check in.

Check in was really easy which was good. Room was clean. My only advice would be more pillows and bigger mugs and a teaspoon. However we were woken at 1am by some idiot vaping in their room and setting of the fire alarms!! Then never got back to sleep due to the inconsiderate piss heads arriving back at all hours up to 5am. Now get they are young and im not a party pooper but maybe in the hotel description it should mention that its let out to young people so oldies like me wouldnt book it. Also maybe a fan in the rooms as the windows are tiny and the room was like an oven.

Booking and check in were both really easy, the B&B had no reception desk so it was an online check in, however i receieved a message from Ruby to say contqct her with any issues or problems. The guy who showed us our room was very friendly so no issues concerning that. However there were a few minor inconveniences, there was no waste paper bin, one of the windows wouldn't close properly, the ensuite was definitely needing a referb and the kettle had to be placed on the floor to plug it in. On the upside there was a genourous amount of tea coffee etc and the beds were comfy with very clean linen. It was also on the seafront right next to everything. They didnt do breakfast but there's a Premier inn less than a 5 minute walk away which did an amazing breakfast! To be fair i paid £60 for one nights stay so i guess the issues were reflected in the price. If the place was given a bit of a makeover i think i would stay there again

Nobody at reception. Key safe used everywhere.Paintwork poor. Bathroom tiny.

I booked a single room for 3 nights . Which was clean. And comfortable. Then i upgraded to a double room after first night. Which was also nice . As i had my partner come and stay. First day i had no hot water . But told management. And the nice man explained how to use the shower it was sorted out quickly. Then moved to double room on 2nd night which was perfect at the price i paid .. Clean rooms. TV . Kettle coffee, chocolate etc ..and beds are very comfy . Before leaving my single room to go to my double room . Manager asked me if i would recommend anything. I replied saying need a mirror. then got upstairs .and knock on my door and maintenance man, very nice friendly man put brand new mirror in my room. And other rooms .. Got phone call from head office, saying the manager would like some feedback i agreed so he came to my room and asked me if i needed anything He was very polite and professional.. For the price it was brilliant...i can not understand the negative reviews . I then phoned head office and extended my stay for 1 more night .. For the price i can not moan or grumble. Free parking a stones throw away ..polite staff no noise from other rooms ..cheap and Cheerful, local to town centre . Right on the seafront . Got everything i needed at a great price perfect if your on a budget. And just need a comfortable nights sleep... No Complaints. Had Good Experience, I would stay again,

The only bad Thing is front door every time someone came in or out you are woken up.

As a traveling performer, all I need is a bed bathroom and space just to reset everything after a gig This provided that cheaply. So that’s OK. There are zero facilities at this hotel got shown to a room by manager, who didn’t speak an awful lot of English having been let in by someone who hardly spoken any English at all. Now that’s not a problem for me, but if you’re a holiday maker especially one with a family then I can’t say I recommend this place not because it wasn’t fairly clean and the location to town isn’t that bad but in the evening there are a lot of, shall we say people who are not indigenous British, Men hanging around on the street corners and on the benches smoking and speaking in language in which I don’t understand which felt a little intimidating.

The window was smashed hot water didn’t work bed is on the floor

The beds were comfortably. Bad points no fasterners on windows,so they didnt close to block the noise of traffic and people shouting . The property could be cleaner ,i cleaned the shower before using it as there was soap scum on the sides .cobwebs in the shower room with live spiders on .

Room was freezing. No heating from radiator, small plug in electric heater provides but not PAT tested. Pillows about an inch thick, thin summer weight duvet on beds. Bathroom filthy, thick grime around the skirting, shower grim, didn't use as felt I needed flip flops. Shelf in bathroom with toiletries had black dirt covering it. 3 cups with bugs in and no teaspoons

The showers was broken and nobody came to fix this the shower unit had mould in and the bed covers from the previous guest hadn’t been changed cause there was stains and hair on the bed and sheets Very poor all around

The whole hotel was smelly and dirty my family that I booked it for where traumatised by tha conditions and didn't stay there and found another hotel

The room seemed to be recently painted, but they did nothing to clean it up. There was plaster all over the floor and paint marks in the bathroom. The plasterers had clearly used the shower to clean their equipment as and the bathroom had not been Cleaned.The heating didn't work neither did the electric heater. There was a stain underneath the bed sheet that they didn't bother to clean. The shower head also wasn't compatible with the holder. Noise all night from some sort of plumbing kept us awake.On top of all that, there were no signs of anyone working there throughout our stay.

Room was dirty, toilet wobbles, no pressure in shower. Woke up to a vile smell of sewage.

Advertised as queen size bed, which it wasn't and was very uncomfortable.Room seemed dirty, from carpets to windows and smelt musty and damp, especially the bathroom. Kept awake by someone constantly going up and down the stairs all night and banging.

The room wasn’t dirty. The bathroom had mould everywhere and did not work. Very poor hotel would not recommend it to anybody.

Absolutely disgusted with my stay. The bedding was disgusting with urine patches on from not having clean bedding. The noise is horrendous. There was also a constant smell of faeces. I tried making a complaint and noone is interested

Old carpets and bedding not great condition

Wi fi would not connect, bed very comfy,room clean,quiet

Room.smelt damp, bed only just off the floor. Shower difficult to use.

The staff were super nice but the room was super basic, there was no wifi, and the room was super creaky. It could do with an update and remodel to improve the shower. Good for short stays, wouldn’t do more.

All in all not a great stay, Had to ring for self check in codes etc whilst on way to property, nothing sent 24 hours in advance as it was supposed to be even having filled in the pre check in form. Couple of stains on mattress cover, mattress not very comfortable, something leaking in bathroom, leaving small puddle on bathroom floor no one to report it to, toilet roll holder missing, heater provided in room, I assume because the radiator did not work, heater left leaning against the wall. The room was described as A SUPERIOR DOUBLE with balcony and a sea view not sure that is an accurate description, the room was far from superior, the door out to the balcony was locked, so could not be accessed, I’m assuming it was because it was unsafe, it certainly looked that way looking at it, but yes it did have a sea view, the room was very dated and in need of some repairs and redecorating.

Check in was really easy which was good. Room was clean. My only advice would be more pillows and bigger mugs and a teaspoon. However we were woken at 1am by some idiot vaping in their room and setting of the fire alarms!! Then never got back to sleep due to the inconsiderate piss heads arriving back at all hours up to 5am. Now get they are young and im not a party pooper but maybe in the hotel description it should mention that its let out to young people so oldies like me wouldnt book it. Also maybe a fan in the rooms as the windows are tiny and the room was like an oven.

My room had a broken window that would not close. I raised this as an issue and they said I would be moved but this did not happen. I have previously reported this window as broken on a prior stay. I doubt it will be fixed in the near future. The walls are dirty, questionable stains on the carpet. Extremely noisy until 4-5 am every night.

Advertised as queen size bed, which it wasn't and was very uncomfortable.Room seemed dirty, from carpets to windows and smelt musty and damp, especially the bathroom. Kept awake by someone constantly going up and down the stairs all night and banging.

I wouldn’t normally put the words hole and sh1t in the same sentence for a review but nearly two hundred quid for two nights for a room that you couldn’t have a cat swinging contest in, the shower, was broken, the room itself appeared tacky. One saving grace was clean ( I think) bed linin. I think if you’d have come across to these shores in a dinghy, and the authorities put you up in here, which is what I think it’s used for, you would ask for a move. Nice man on reception though.

The window was smashed hot water didn’t work bed is on the floor

I booked a room with balcony I got room on the 3rd floor no balcony almost 50 stairs up not good when you are 75 years old.Room needs small unit to put unpacked clothes in and table by bed.bed was very comfortable but no mattress or pillow protectors.Did not see any staff during the week I was there.would stay again but only if I got what I asked and payed for.

No lift. Then when we got to the room the TV was not working so Husband and I had to fix it ourselves as they had put tape on the back. We did say that it wasn’t working but still nobody came.

An okay stay. Didn’t try WiFi as 5G was great. Shower was lovely and warm at night and freezing cold in the morning. No staff. Anywhere. None. Not even when the local crackhead tried breaking down the main door between 12:00-04:00. Just wanted a lighter and for his Mrs to let him in, but even she’d had enough of his mouth. Needs some mould remover and a toothbrush on the shower seals and walls- other than that, we had a delightful time. Would stay again if I was on a night out and rolled in at 5am. Best part about it, was the KFC over the road. Good luck, may the odds be ever in your favour.

I have lots of photos we were not in the property more than 15 minutes it was so dirty unsafe nothing like the photos showed . Trying to get hold of head office was awful cut off 4 times the man let us in said the manager took us to the room I told him leaving want a refund he couldn’t help ! So who was he , called head office said can’t , so now I. Dispute with hotels.com . This property needs to be taken off the site the carpets are ripped the curtains have burns in the balcony false turf is all bumpy . We paid £105 gave the keys back within 10 minutes they put it on hotels agsin for the next poor customer at £68 ! Been offered £13 as good will refused as we ended up travelling to Boston to get a room then travelling back the inconvenience and stress of our last summer weekend away is worth much more , I am thinking about getting trading standards involved !

No one to check you in when you arrive or if you have a problem. Rooms were poorly decorated and the bathroom was disgusting. Very noisy at night due to people sitting outside and where it is located. Stones throw away from an asylum hotel where young men hang around day and night. AVOID!!!!!

Don’t know how the place is still open, the rooms are nothing like they are on the online pictures, the room I had a horrible smell when we walked in, the carpet had stains on and paint, the socket on the wall wasn’t working, the shower was terrible hardly any water came out of it,the noise was terrible early hours from other people staying there, no staff at property and I messaged them saying I wasn’t happy and got ignored and tried phoning and got ignored, very disappointing would avoid this place

We had an issue with our room but it was sorted in minutes by a lovely workman , spoke to the owner and he was really lovely and helpful , the workman even offered to help my disabled husband up the stairs . We really enjoyed our stay and planning to come back again !!!

All in all not a great stay, Had to ring for self check in codes etc whilst on way to property, nothing sent 24 hours in advance as it was supposed to be even having filled in the pre check in form. Couple of stains on mattress cover, mattress not very comfortable, something leaking in bathroom, leaving small puddle on bathroom floor no one to report it to, toilet roll holder missing, heater provided in room, I assume because the radiator did not work, heater left leaning against the wall. The room was described as A SUPERIOR DOUBLE with balcony and a sea view not sure that is an accurate description, the room was far from superior, the door out to the balcony was locked, so could not be accessed, I’m assuming it was because it was unsafe, it certainly looked that way looking at it, but yes it did have a sea view, the room was very dated and in need of some repairs and redecorating.

The staff was shocking he was rude not very helpful at all, could not get into the property and noone was there to meet me i had to ring them.

Had to try and book in on arrival as wasn't aware it was supposed to be done online prior to arrival. No remote for TV so couldn't use. Another guest who arrived at the same time went to their room only to find someone sleeping in there so felt it was very unsafe.

please please please do not book here if you are a family or couple wanting a nice quiet break. The hotel is a hostel for certain overseas humans, smoking the green stuff inside the building halls, the place absolutely stinks of it! so so noisy, full of young men, the hotel have no clue what’s going on because the hotel is unmanned! my daughter wouldn’t even get out the car as she was terrified ! after fighting back and forth the hotel wouldn’t give us a refund even though we didn’t stay here, the room was absolutely vile! the customer service is awful, please avoid at all costs. I’ve had to do a charge back with my bank to get the money back! not worth the hassle at all. seems the management think it’s all acceptable

Didn't have to walk very far for anything we needed

No one to check you in when you arrive or if you have a problem. Rooms were poorly decorated and the bathroom was disgusting. Very noisy at night due to people sitting outside and where it is located. Stones throw away from an asylum hotel where young men hang around day and night. AVOID!!!!!

In a good location right on the beach for the price was good for 1 night

Great area

Basic but safe and quiet.

Property close to all amenities Clean and comfortable just no toilet roll was put in bathroom

The room was ok beds we’re comfortable but the noise there was people right out side the window till half 2 in the morning screaming and shouting and throwing thins from the top floors to the bottom and there was no hot water and the milk was off tea bags were stale and not in packets and sugar was hard and the place smelt like weed

Check in was really easy which was good. Room was clean. My only advice would be more pillows and bigger mugs and a teaspoon. However we were woken at 1am by some idiot vaping in their room and setting of the fire alarms!! Then never got back to sleep due to the inconsiderate piss heads arriving back at all hours up to 5am. Now get they are young and im not a party pooper but maybe in the hotel description it should mention that its let out to young people so oldies like me wouldnt book it. Also maybe a fan in the rooms as the windows are tiny and the room was like an oven.

Booking and check in were both really easy, the B&B had no reception desk so it was an online check in, however i receieved a message from Ruby to say contqct her with any issues or problems. The guy who showed us our room was very friendly so no issues concerning that. However there were a few minor inconveniences, there was no waste paper bin, one of the windows wouldn't close properly, the ensuite was definitely needing a referb and the kettle had to be placed on the floor to plug it in. On the upside there was a genourous amount of tea coffee etc and the beds were comfy with very clean linen. It was also on the seafront right next to everything. They didnt do breakfast but there's a Premier inn less than a 5 minute walk away which did an amazing breakfast! To be fair i paid £60 for one nights stay so i guess the issues were reflected in the price. If the place was given a bit of a makeover i think i would stay there again

As a traveling performer, all I need is a bed bathroom and space just to reset everything after a gig This provided that cheaply. So that’s OK. There are zero facilities at this hotel got shown to a room by manager, who didn’t speak an awful lot of English having been let in by someone who hardly spoken any English at all. Now that’s not a problem for me, but if you’re a holiday maker especially one with a family then I can’t say I recommend this place not because it wasn’t fairly clean and the location to town isn’t that bad but in the evening there are a lot of, shall we say people who are not indigenous British, Men hanging around on the street corners and on the benches smoking and speaking in language in which I don’t understand which felt a little intimidating.

An okay stay. Didn’t try WiFi as 5G was great. Shower was lovely and warm at night and freezing cold in the morning. No staff. Anywhere. None. Not even when the local crackhead tried breaking down the main door between 12:00-04:00. Just wanted a lighter and for his Mrs to let him in, but even she’d had enough of his mouth. Needs some mould remover and a toothbrush on the shower seals and walls- other than that, we had a delightful time. Would stay again if I was on a night out and rolled in at 5am. Best part about it, was the KFC over the road. Good luck, may the odds be ever in your favour.

We had a child , no coat was provided and the lift didn't work but noted came with a child. Room was good size , TV and private bathroom and provided tea/coffee and towels. but one window looked broke, curtain now blinds for getting light away. . The walls needs cleaning/repaint. , bed needs replacing. No receptionist but was met at check in.

The room was ok beds we’re comfortable but the noise there was people right out side the window till half 2 in the morning screaming and shouting and throwing thins from the top floors to the bottom and there was no hot water and the milk was off tea bags were stale and not in packets and sugar was hard and the place smelt like weed

Check in was really easy which was good. Room was clean. My only advice would be more pillows and bigger mugs and a teaspoon. However we were woken at 1am by some idiot vaping in their room and setting of the fire alarms!! Then never got back to sleep due to the inconsiderate piss heads arriving back at all hours up to 5am. Now get they are young and im not a party pooper but maybe in the hotel description it should mention that its let out to young people so oldies like me wouldnt book it. Also maybe a fan in the rooms as the windows are tiny and the room was like an oven.

Booking and check in were both really easy, the B&B had no reception desk so it was an online check in, however i receieved a message from Ruby to say contqct her with any issues or problems. The guy who showed us our room was very friendly so no issues concerning that. However there were a few minor inconveniences, there was no waste paper bin, one of the windows wouldn't close properly, the ensuite was definitely needing a referb and the kettle had to be placed on the floor to plug it in. On the upside there was a genourous amount of tea coffee etc and the beds were comfy with very clean linen. It was also on the seafront right next to everything. They didnt do breakfast but there's a Premier inn less than a 5 minute walk away which did an amazing breakfast! To be fair i paid £60 for one nights stay so i guess the issues were reflected in the price. If the place was given a bit of a makeover i think i would stay there again

I booked a single room for 3 nights . Which was clean. And comfortable. Then i upgraded to a double room after first night. Which was also nice . As i had my partner come and stay. First day i had no hot water . But told management. And the nice man explained how to use the shower it was sorted out quickly. Then moved to double room on 2nd night which was perfect at the price i paid .. Clean rooms. TV . Kettle coffee, chocolate etc ..and beds are very comfy . Before leaving my single room to go to my double room . Manager asked me if i would recommend anything. I replied saying need a mirror. then got upstairs .and knock on my door and maintenance man, very nice friendly man put brand new mirror in my room. And other rooms .. Got phone call from head office, saying the manager would like some feedback i agreed so he came to my room and asked me if i needed anything He was very polite and professional.. For the price it was brilliant...i can not understand the negative reviews . I then phoned head office and extended my stay for 1 more night .. For the price i can not moan or grumble. Free parking a stones throw away ..polite staff no noise from other rooms ..cheap and Cheerful, local to town centre . Right on the seafront . Got everything i needed at a great price perfect if your on a budget. And just need a comfortable nights sleep... No Complaints. Had Good Experience, I would stay again,

The room was clean beds was comfortable and the location was great. but the lights on the bed didnt work, there was not enough coffee sugar and milk out and no tea bags at all. We was woken up at 2am from the ignorant people having a domestic next door. Also there was an awful stain on the matress.

Clean bedding and towels, Freeview tv, kettle T & coffee. Fantastic frt door key pad.