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Vino Bello Resort

382 $US

/nuit

Moyenne pour septembre

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Prix pour Vino Bello Resort

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382 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Vino Bello Resort, les prix par nuit s'élèvent en moyenne à 270 $US pendant le mois le moins cher (décembre) et à 553 $US pendant le mois le plus cher (avril), sur la base des 12 derniers mois.

Prix moyen par nuit à Vino Bello Resort selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	365 $US
février	507 $US
mars	532 $US
avril	553 $US
mai	551 $US
juin	518 $US
juillet	444 $US
août	468 $US
septembre	382 $US
octobre	392 $US
novembre	337 $US
décembre	270 $US

Le plus cher : avril (env. 553 $US)

Le moins cher : décembre (env. 270 $US)

À propos de cet établissement

Relax at this Napa resort featuring 2 outdoor swimming pools, a full-service spa, and on-site dining options.

Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Service de voiturier

Emplacement

865 Bordeaux Way, Soscol Gateway South, Napa, Californie, États-Unis d’Amérique

Plus d'informations sur l'emplacement

Options de chambre

2

Suite Lit King-Size Standard

Détails de la chambre

1 Très Grand Lit Double

1 Canapé-Lit

Couchages 4

836 ft²

Climatisation

Chauffage

Cuisine

Patio

Entrée privée

6

Resort Suite King

Détails de la chambre

1 Très Grand Lit Double

et

1 Canapé-Lit

Couchages 4

493 ft²

Climatisation

Chauffage

Kitchenette

Patio

Entrée privée

Avis des voyageurs sur Vino Bello Resort

8.4

Très bien

Basé sur 317 avis vérifiés

Qui séjourne ici ?

Affaires

5%

Couples

53%

Familles

25%

Groupes

14%

Solo

1%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Vino Bello Resort, les voyageurs font souvent l'éloge du cadre magnifique, des logements de type condos spacieux avec cuisine, et du service généralement aimable, ainsi que de l'accès facile à Napa et des possibilités de restauration et de loisirs sur place.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Vino Bello Resort, les voyageurs font souvent l'éloge du cadre magnifique, des logements de type condos spacieux avec cuisine, et du service généralement aimable, ainsi que de l'accès facile à Napa et des possibilités de restauration et de loisirs sur place.

Les frustrations courantes incluent un parking limité lors des événements et les week-ends, un enregistrement lent ou retardé, et une pression constante pour la vente d'une propriété fractionnée (timeshare). La propreté et le service de chambre sont variables, avec des signalements de meubles sales ou mal entretenus, des nuisances intermittentes provenant du système de chauffage, de ventilation et de climatisation ou des zones de service, ainsi que quelques équipements datés et des problèmes avec les bains à remous. Plusieurs clients mentionnent également des frais supplémentaires et des montants importants bloqués sur leur carte de crédit. Attendez-vous à un séjour confortable dans un complexe hôtelier avec de bons espaces et de bons équipements si vous pouvez accepter ces compromis.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Cadre attrayant avec de belles piscines et des équipements pour les familles, ainsi que des activités et des restaurants sur place. Les problèmes récurrents incluent un parking limité (en particulier lors des événements), des problèmes occasionnels avec le jacuzzi ou le spa, un accès restreint à la piscine réservée aux adultes voisine, et des petits désagréments concernant l'accès à la salle de sport ou la disponibilité des serviettes.

Avis de voyageur à ce sujet

10

Jeffrey

27 déc. 2023

·

A séjourné 2 nuits

Great food on onsite restaurants. Lot of activities to do at the resort. Not enough parking. Had either park in street or far away from the building I was staying.

Great food on onsite restaurants. Lot of activities to do at the resort. Not enough parking. Had either park in street or far away from the building I was staying.

6

John

27 déc. 2023

·

A séjourné 2 nuits

Registration wait was eternal. Spa tub spewed disgusting matter when jets were used. Parking was challenging.

Registration wait was eternal. Spa tub spewed disgusting matter when jets were used. Parking was challenging.

8

Patricia

19 mars 2023

·

A séjourné 2 nuits

Had a great time staying at the Vino Bello. My friend and I have been coming to the Vino Bello and Meritage for over six years. The only thing I was disappointed in was that Vino Bello guests have to use the Vino Bello pool only instead of how it used to be for years and years of being able to use the Meritage adult pool. Don’t get me wrong the pool at Vino Bello is nice but it is a family pool which has a kiddy pool amd water play area. Great for families with kids but not so great for adults wanting to just sit by the pool and read. Secondly, there were no umbrellas so within a few hours I got sunburnt, and yes I used sunscreen. Regardless of the new restrictions we had a great time.

Had a great time staying at the Vino Bello. My friend and I have been coming to the Vino Bello and Meritage for over six years. The only thing I was disappointed in was that Vino Bello guests have to use the Vino Bello pool only instead of how it used to be for years and years of being able to use the Meritage adult pool. Don’t get me wrong the pool at Vino Bello is nice but it is a family pool which has a kiddy pool amd water play area. Great for families with kids but not so great for adults wanting to just sit by the pool and read. Secondly, there were no umbrellas so within a few hours I got sunburnt, and yes I used sunscreen. Regardless of the new restrictions we had a great time.

8

Lee

24 mars 2024

·

A séjourné 2 nuits

Likened having a kitchenette. BBQ’s laundry

Likened having a kitchenette. BBQ’s laundry

8

Penny

18 mars 2023

·

A séjourné 3 nuits

Your entrance for the back parking when you have bags is very inconvenient the gym door wouldn’t let us in & it’s a little chilly getting out of the pool when you can’t find the outside towels & you can’t get in the closet door!

Your entrance for the back parking when you have bags is very inconvenient the gym door wouldn’t let us in & it’s a little chilly getting out of the pool when you can’t find the outside towels & you can’t get in the closet door!

6

Brad

30 mai 2024

·

A séjourné 4 nuits

Checked in during week day parking was fine, weekend came No Parking!!!!!!

Checked in during week day parking was fine, weekend came No Parking!!!!!!

10

Marie

21 juil. 2025

·

A séjourné 2 nuits

was great stay, disappointed in parking

was great stay, disappointed in parking

10

MICHAEL

15 mai 2024

·

Beautiful and well maintained grounds and pool! Exceptional and freindly staff!

Beautiful and well maintained grounds and pool! Exceptional and freindly staff!

10

Nancy

25 août 2025

·

A séjourné 1 nuit

Very nice stay. One night stay, 1-BR. Positives: Cleanliness, positive attitude of staff, pool on-site, kitchen in unit, comfortable bed. Negatives: insufficient parking on property (we parked on street nearby, ok), slow check-in experience (possible staffing shortage). Our stay overlapping with concert.

Very nice stay. One night stay, 1-BR. Positives: Cleanliness, positive attitude of staff, pool on-site, kitchen in unit, comfortable bed. Negatives: insufficient parking on property (we parked on street nearby, ok), slow check-in experience (possible staffing shortage). Our stay overlapping with concert.

10

Bree

2 sept. 2025

·

A séjourné 3 nuits

The property was lovely. Our room had a few issues: an extremely loud, ticking air conditioner that for some of my guests couldn't sleep for others it was fine. The coffee maker did not come with a filter and when we requested assistance, it never resulted in fixing the issue. Parking was challenging we had not realized there would be a concert throughout the weekend. Otherwise, pool area was wonderful and the grounds themselves a treat. Would suggest when walking to the statue go with another person, I ended being observed by a homeless person hiding in the bush just next to the statue, which was unnerving.

The property was lovely. Our room had a few issues: an extremely loud, ticking air conditioner that for some of my guests couldn't sleep for others it was fine. The coffee maker did not come with a filter and when we requested assistance, it never resulted in fixing the issue. Parking was challenging we had not realized there would be a concert throughout the weekend. Otherwise, pool area was wonderful and the grounds themselves a treat. Would suggest when walking to the statue go with another person, I ended being observed by a homeless person hiding in the bush just next to the statue, which was unnerving.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients trouvent les chambres et les parties communes propres, mais la constance du service de chambre varie. Les problèmes signalés incluent des meubles sales ou mal entretenus, des odeurs de moisi et un manque de remplacement des serviettes ou des articles de toilette.

Avis de voyageur à ce sujet

10

Karen

23 juil. 2023

·

A séjourné 5 nuits

Beautiful property. Lovely walking path up to Grape Crusher statue. We enjoyed dinner at the Village cafe Restaurant. We liked the pretty chapel. We took free shuttle into town. Unfortunately, the room was not as clean as it should be. The sink was dirty- unsanitary. The shower leaked out onto the bathroom floor tile- not safe- we had to put a towel to stop it. Our patio faced the parking lot. There was bird poop all over the patio, table, and outdoor cushions- not acceptable.

Beautiful property. Lovely walking path up to Grape Crusher statue. We enjoyed dinner at the Village cafe Restaurant. We liked the pretty chapel. We took free shuttle into town. Unfortunately, the room was not as clean as it should be. The sink was dirty- unsanitary. The shower leaked out onto the bathroom floor tile- not safe- we had to put a towel to stop it. Our patio faced the parking lot. There was bird poop all over the patio, table, and outdoor cushions- not acceptable.

6

John

27 déc. 2023

·

A séjourné 2 nuits

Registration wait was eternal. Spa tub spewed disgusting matter when jets were used. Parking was challenging.

Registration wait was eternal. Spa tub spewed disgusting matter when jets were used. Parking was challenging.

10

STEPHANIE

28 juil. 2025

·

A séjourné 1 nuit

Beautiful property. Spacious and clean.

Beautiful property. Spacious and clean.

6

Adriana

19 août 2023

·

A séjourné 2 nuits

No Housekeeping/ not clean towels for 2 day Not staff around to help.

No Housekeeping/ not clean towels for 2 day Not staff around to help.

6

Michelle

1 mai 2023

·

A séjourné 5 nuits

We have stayed at the Vino Bello before and it has always been good. Nothing exceptional, but nice. This time we felt like the red headed step child. Flight delays and exhaustion and a midnight check in - all we wanted was a shower and bed. In the shower was hair all over the wall and as water splashed from the drain, on our feet. It was disgusting. Asked for it to be cleaned the next day and it was. Pool not open until late. Air conditioning unit sounded like a jet engine in the room. Couldn’t use it or you’d never sleep. No cushions on the patio chairs. Asked for some and was told they’d be put out - never got them…. Thank goodness the bed was comfortable!

We have stayed at the Vino Bello before and it has always been good. Nothing exceptional, but nice. This time we felt like the red headed step child. Flight delays and exhaustion and a midnight check in - all we wanted was a shower and bed. In the shower was hair all over the wall and as water splashed from the drain, on our feet. It was disgusting. Asked for it to be cleaned the next day and it was. Pool not open until late. Air conditioning unit sounded like a jet engine in the room. Couldn’t use it or you’d never sleep. No cushions on the patio chairs. Asked for some and was told they’d be put out - never got them…. Thank goodness the bed was comfortable!

8

Amy

30 avr. 2023

·

A séjourné 2 nuits

Place was comfortable, but really could use updating. Hot tub didn’t work while we were on property and there was no offer to go to another section to use another hot tub. Shower didn’t work the greatest and kitchen has the bare minimum. Location is good for getting around to wineries and down town. There seemed to be plenty of parking as there was lot of people staying in the different sections. Rooms where clean, just a little outdated. You will have to do a sales presentation if you want any comp wine tastings, we did not.

Place was comfortable, but really could use updating. Hot tub didn’t work while we were on property and there was no offer to go to another section to use another hot tub. Shower didn’t work the greatest and kitchen has the bare minimum. Location is good for getting around to wineries and down town. There seemed to be plenty of parking as there was lot of people staying in the different sections. Rooms where clean, just a little outdated. You will have to do a sales presentation if you want any comp wine tastings, we did not.

10

Laura

13 déc. 2022

·

A séjourné 3 nuits

Washer/Dryer needs to be cleaned more. Clothes came out smelling like mildew. Bigger TV's would be nice.

Washer/Dryer needs to be cleaned more. Clothes came out smelling like mildew. Bigger TV's would be nice.

8

Francine

21 juil. 2025

·

A séjourné 2 nuits

Very nice property, clean and convenient to locations I needed to go to.

Very nice property, clean and convenient to locations I needed to go to.

6

James

31 août 2023

·

A séjourné 3 nuits

This is a mixed-bag property. The general cleanliness around the property is good; nothing more than usual wear and tear was noticeable, and the reception area and service was excellent - we were greeted with a glass of champagne and a smile. However, it's a "death by a thousand paper cuts" situation that puts this at 3 stars. The quality of the concierge service was inconsistent and frustrating. The room smelled musty and old. The shower pressure was terrible. I observed one employee speeding through the parking lot late at night. Upon checkout, my credit card was mischarged for a very significant amount that took days to resolve. There was insufficient parking due to many onsite weddings over the weekend. The shuttle in to town ran late a few times. None of these are deal-breakers on their own, but for a place that bills itself as a luxury/five-star resort, it falls short. Also, be aware of the pressure when you check in to sign up for a timeshare sales pitch in return for comped wine experiences. On the upside, it's a fantastic location, the onsite restaurants and facilities are good quality, and the staff are very friendly and professional.

This is a mixed-bag property. The general cleanliness around the property is good; nothing more than usual wear and tear was noticeable, and the reception area and service was excellent - we were greeted with a glass of champagne and a smile. However, it's a "death by a thousand paper cuts" situation that puts this at 3 stars. The quality of the concierge service was inconsistent and frustrating. The room smelled musty and old. The shower pressure was terrible. I observed one employee speeding through the parking lot late at night. Upon checkout, my credit card was mischarged for a very significant amount that took days to resolve. There was insufficient parking due to many onsite weddings over the weekend. The shuttle in to town ran late a few times. None of these are deal-breakers on their own, but for a place that bills itself as a luxury/five-star resort, it falls short. Also, be aware of the pressure when you check in to sign up for a timeshare sales pitch in return for comped wine experiences. On the upside, it's a fantastic location, the onsite restaurants and facilities are good quality, and the staff are very friendly and professional.

10

Nancy

25 août 2025

·

A séjourné 1 nuit

Very nice stay. One night stay, 1-BR. Positives: Cleanliness, positive attitude of staff, pool on-site, kitchen in unit, comfortable bed. Negatives: insufficient parking on property (we parked on street nearby, ok), slow check-in experience (possible staffing shortage). Our stay overlapping with concert.

Very nice stay. One night stay, 1-BR. Positives: Cleanliness, positive attitude of staff, pool on-site, kitchen in unit, comfortable bed. Negatives: insufficient parking on property (we parked on street nearby, ok), slow check-in experience (possible staffing shortage). Our stay overlapping with concert.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement spacieuses, en particulier les suites à une chambre avec cuisine équipée, et beaucoup les trouvent confortables. Certains studios semblent petits, plusieurs notent un mobilier daté et un système de chauffage, de ventilation et de climatisation bruyant, et quelques-uns mentionnent des équipements limités dans la chambre, comme d'anciennes télévisions ou l'absence de miroir en pied.

Avis de voyageur à ce sujet

8

Richard

22 mars 2023

·

A séjourné 4 nuits

The HVAC unit was incredibly loud. So loud I had to double the volume to hear the TV when the HVAC fan came on. Also whenthe next door neighbors came or went from thier room It was alo unusually loud. Other wise good solid nice accomoations with good service.

The HVAC unit was incredibly loud. So loud I had to double the volume to hear the TV when the HVAC fan came on. Also whenthe next door neighbors came or went from thier room It was alo unusually loud. Other wise good solid nice accomoations with good service.

10

Ivanie

21 mai 2023

·

A séjourné 2 nuits

Very nice room and great view

Very nice room and great view

10

STEPHANIE

28 juil. 2025

·

A séjourné 1 nuit

Beautiful property. Spacious and clean.

Beautiful property. Spacious and clean.

10

Christopher

1 mai 2023

·

A séjourné 2 nuits

Nice resort near wineries and downtown. Rooms are spacious and well appointed. Pools and grounds are well maintained

Nice resort near wineries and downtown. Rooms are spacious and well appointed. Pools and grounds are well maintained

8

Jeannette

8 juin 2025

·

A séjourné 6 nuits

Very spacious room with washer and dryer.

Very spacious room with washer and dryer.

8

Oliver

17 févr. 2024

·

A séjourné 2 nuits

The 1 bedroom is nice, its like a mini 1bd room apartment, full kitchen, big bathroom, big jetted tub...never get a studio, its not worth it in my opinion. Staff is very nice and helpful. So far ive stayed their twice and will soon return.

The 1 bedroom is nice, its like a mini 1bd room apartment, full kitchen, big bathroom, big jetted tub...never get a studio, its not worth it in my opinion. Staff is very nice and helpful. So far ive stayed their twice and will soon return.

10

John

25 avr. 2025

·

A séjourné 2 nuits

Convenient clean and full of amenities. Had two babies with us and the room had everything we needed.

Convenient clean and full of amenities. Had two babies with us and the room had everything we needed.

6

sharetha

30 juin 2025

·

A séjourné 3 nuits

Nothing special about the property. It was quiet. Staff was cordial. We were notified that housekeeping wouldn't be coming to our room daily due to the nunber of days we stayed. We checked in Thursday and checked out Sunday. However, she did state if we needed anything to call the front desk. At check-in, we were told there would be a $100 a day resort fee and a hold for incidentals totaling $1300. The vacation was booked and paid in full, the only amount due at the property indicated on the receipt was $136 due at the property. She did mention that the charge would drop off after we checked out. We reserved a studio but it was too small. The tv was mounted on the wall in the kitchen area next to the microwave, there was a sofa that seemed too large for the space and a small dining table with 2 chairs. We spoke with the front desk and she was kind enough to move us to a 1-bedroom which gave us the space we needed. I also mentioned to her the $1300 charge, showed her the email I received and she assured me the charge would drop off. The grounds were average but some of the buildings needed pressure washing as well as the sidewalks and parking lot. Two 50 -minute, $180 massages ended up costing $490 after addiotnal fees and gratuity were added, which seems like the extra fees would have been included in the resort fee but the massage was good. I would probably choose another resort that offered more amenities to justify the costs & fees

Nothing special about the property. It was quiet. Staff was cordial. We were notified that housekeeping wouldn't be coming to our room daily due to the nunber of days we stayed. We checked in Thursday and checked out Sunday. However, she did state if we needed anything to call the front desk. At check-in, we were told there would be a $100 a day resort fee and a hold for incidentals totaling $1300. The vacation was booked and paid in full, the only amount due at the property indicated on the receipt was $136 due at the property. She did mention that the charge would drop off after we checked out. We reserved a studio but it was too small. The tv was mounted on the wall in the kitchen area next to the microwave, there was a sofa that seemed too large for the space and a small dining table with 2 chairs. We spoke with the front desk and she was kind enough to move us to a 1-bedroom which gave us the space we needed. I also mentioned to her the $1300 charge, showed her the email I received and she assured me the charge would drop off. The grounds were average but some of the buildings needed pressure washing as well as the sidewalks and parking lot. Two 50 -minute, $180 massages ended up costing $490 after addiotnal fees and gratuity were added, which seems like the extra fees would have been included in the resort fee but the massage was good. I would probably choose another resort that offered more amenities to justify the costs & fees

8

Jason

20 mars 2023

·

A séjourné 2 nuits

Beautiful property connected to a fantastic resort. Bed comfort was below standard in relation to the rest of the property. We inherited a clogged shower drain that was problematic. It wasn't fixed until the following day. Otherwise Vino Bello was great.

Beautiful property connected to a fantastic resort. Bed comfort was below standard in relation to the rest of the property. We inherited a clogged shower drain that was problematic. It wasn't fixed until the following day. Otherwise Vino Bello was great.

8

Jose Antonio

10 janv. 2023

·

A séjourné 19 366 nuits

It was nice but the rooms were a bit dated and had no full-size mirror or smart TV. Parking was a bit difficult and the prices they charge at the onsite store should be illegal! Otherwise, it was fine. Napa itself is a bit overrated and this is one of those trips we will say been there done that and there is no need to return.

It was nice but the rooms were a bit dated and had no full-size mirror or smart TV. Parking was a bit difficult and the prices they charge at the onsite store should be illegal! Otherwise, it was fine. Napa itself is a bit overrated and this is one of those trips we will say been there done that and there is no need to return.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est souvent aimable et accueillant, avec des expériences d'enregistrement remarquables. Cependant, les clients signalent fréquemment des enregistrements lents ou retardés, des sollicitations agressives pour la vente d'une propriété fractionnée (timeshare), une réactivité variable et des problèmes occasionnels de facturation ou de suivi.

Avis de voyageur à ce sujet

6

Adriana

19 août 2023

·

A séjourné 2 nuits

No Housekeeping/ not clean towels for 2 day Not staff around to help.

No Housekeeping/ not clean towels for 2 day Not staff around to help.

8

Oliver

17 févr. 2024

·

A séjourné 2 nuits

The 1 bedroom is nice, its like a mini 1bd room apartment, full kitchen, big bathroom, big jetted tub...never get a studio, its not worth it in my opinion. Staff is very nice and helpful. So far ive stayed their twice and will soon return.

The 1 bedroom is nice, its like a mini 1bd room apartment, full kitchen, big bathroom, big jetted tub...never get a studio, its not worth it in my opinion. Staff is very nice and helpful. So far ive stayed their twice and will soon return.

2

wanda

17 juin 2024

·

A séjourné 2 nuits

Had absolute terrible time with the reservation and management was no help! Called manager who did not even bother to call me back

Had absolute terrible time with the reservation and management was no help! Called manager who did not even bother to call me back

8

Phillip

15 déc. 2023

·

A séjourné 3 nuits

It’s a very nice property, however, we did not realize when we booked that it is a “timeshare” style location. There was a hard press at check in to attend a 90 min presentation (for a “gift”) and when we declined, they called us on our last night to give another hard press to attend the seminar and receive our free “gift.” As I said, it’s a wonderful property but be prepared for the sales pitch.

It’s a very nice property, however, we did not realize when we booked that it is a “timeshare” style location. There was a hard press at check in to attend a 90 min presentation (for a “gift”) and when we declined, they called us on our last night to give another hard press to attend the seminar and receive our free “gift.” As I said, it’s a wonderful property but be prepared for the sales pitch.

10

Lydia

10 juin 2023

·

A séjourné 3 nuits

This was our first time to Napa. We had an amazing time. We had lunch at the Crush lounge. We also did bowling at the lounge. They turned on the Nuggets game for us. Room service forgot my coffee, but they brought a pot after we called them.

This was our first time to Napa. We had an amazing time. We had lunch at the Crush lounge. We also did bowling at the lounge. They turned on the Nuggets game for us. Room service forgot my coffee, but they brought a pot after we called them.

10

Peter

1 déc. 2023

·

A séjourné 2 nuits

There was a very pleasant stay at Vino Bello after Thanksgiving. Awesome checkin experience with champagne!

There was a very pleasant stay at Vino Bello after Thanksgiving. Awesome checkin experience with champagne!

6

James

31 août 2023

·

A séjourné 3 nuits

This is a mixed-bag property. The general cleanliness around the property is good; nothing more than usual wear and tear was noticeable, and the reception area and service was excellent - we were greeted with a glass of champagne and a smile. However, it's a "death by a thousand paper cuts" situation that puts this at 3 stars. The quality of the concierge service was inconsistent and frustrating. The room smelled musty and old. The shower pressure was terrible. I observed one employee speeding through the parking lot late at night. Upon checkout, my credit card was mischarged for a very significant amount that took days to resolve. There was insufficient parking due to many onsite weddings over the weekend. The shuttle in to town ran late a few times. None of these are deal-breakers on their own, but for a place that bills itself as a luxury/five-star resort, it falls short. Also, be aware of the pressure when you check in to sign up for a timeshare sales pitch in return for comped wine experiences. On the upside, it's a fantastic location, the onsite restaurants and facilities are good quality, and the staff are very friendly and professional.

This is a mixed-bag property. The general cleanliness around the property is good; nothing more than usual wear and tear was noticeable, and the reception area and service was excellent - we were greeted with a glass of champagne and a smile. However, it's a "death by a thousand paper cuts" situation that puts this at 3 stars. The quality of the concierge service was inconsistent and frustrating. The room smelled musty and old. The shower pressure was terrible. I observed one employee speeding through the parking lot late at night. Upon checkout, my credit card was mischarged for a very significant amount that took days to resolve. There was insufficient parking due to many onsite weddings over the weekend. The shuttle in to town ran late a few times. None of these are deal-breakers on their own, but for a place that bills itself as a luxury/five-star resort, it falls short. Also, be aware of the pressure when you check in to sign up for a timeshare sales pitch in return for comped wine experiences. On the upside, it's a fantastic location, the onsite restaurants and facilities are good quality, and the staff are very friendly and professional.

10

Nancy

25 août 2025

·

A séjourné 1 nuit

Very nice stay. One night stay, 1-BR. Positives: Cleanliness, positive attitude of staff, pool on-site, kitchen in unit, comfortable bed. Negatives: insufficient parking on property (we parked on street nearby, ok), slow check-in experience (possible staffing shortage). Our stay overlapping with concert.

Very nice stay. One night stay, 1-BR. Positives: Cleanliness, positive attitude of staff, pool on-site, kitchen in unit, comfortable bed. Negatives: insufficient parking on property (we parked on street nearby, ok), slow check-in experience (possible staffing shortage). Our stay overlapping with concert.

8

NORMA

26 juil. 2025

·

A séjourné 2 nuits

My check in was at 4pm. They gave me my room at 5:30pm. But on my check out day, they were knocking at my door at 10am

My check in was at 4pm. They gave me my room at 5:30pm. But on my check out day, they were knocking at my door at 10am

2

jesse

31 oct. 2023

·

A séjourné 2 nuits

AVOID! There are lovely resorts and hotels in Napa; this is NOT one of them! Checking in was problematic: there was a long line at 4pm, and as you must go to the "Club Wyndham, check-in" (which was NOT signified on the reservation paperwork!) and listen to a sales pitch about purchasing a Wyndham time share, the entire process was dreadful......and much too slow. Although the room was booked EIGHT months in advance, it was by far the most undesirable: patio overlooking nearby cars, next to the main entrance, first floor with walls so thin the TV next door was clearly audible. The shampoo, gel, conditioner containers were EMPTY, and although attempt was made to call the front desk, we gave up after trying twice and holding for 10 minutes. MUCH to our dissatisfaction, there was NO HOUSEKEEPING our second day.....no refilling of the empty necessities, no fresh towels, no removing the garbage. Having to walk to the front desk, wait 15 minutes, (as again, no answer to a phone call,) to ask for what should be furnished, there were only towels delivered. As I read the other reviews, it is obvious the management of this hotel is distressingly absent, or just does not care. The insult is the "property charge" of $50, which obviously covers nothing. AVOID this hotel....the cost of staying here is NOT reflected in the service, the rooms, nor the management.

AVOID! There are lovely resorts and hotels in Napa; this is NOT one of them! Checking in was problematic: there was a long line at 4pm, and as you must go to the "Club Wyndham, check-in" (which was NOT signified on the reservation paperwork!) and listen to a sales pitch about purchasing a Wyndham time share, the entire process was dreadful......and much too slow. Although the room was booked EIGHT months in advance, it was by far the most undesirable: patio overlooking nearby cars, next to the main entrance, first floor with walls so thin the TV next door was clearly audible. The shampoo, gel, conditioner containers were EMPTY, and although attempt was made to call the front desk, we gave up after trying twice and holding for 10 minutes. MUCH to our dissatisfaction, there was NO HOUSEKEEPING our second day.....no refilling of the empty necessities, no fresh towels, no removing the garbage. Having to walk to the front desk, wait 15 minutes, (as again, no answer to a phone call,) to ask for what should be furnished, there were only towels delivered. As I read the other reviews, it is obvious the management of this hotel is distressingly absent, or just does not care. The insult is the "property charge" of $50, which obviously covers nothing. AVOID this hotel....the cost of staying here is NOT reflected in the service, the rooms, nor the management.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour le centre-ville de Napa et les domaines viticoles de la région, avec un sentier menant à la statue du Grape Crusher et une navette pour se rendre en ville. Quelques clients ont noté que la navette était en retard.

Avis de voyageur à ce sujet

10

Karen

23 juil. 2023

·

A séjourné 5 nuits

Beautiful property. Lovely walking path up to Grape Crusher statue. We enjoyed dinner at the Village cafe Restaurant. We liked the pretty chapel. We took free shuttle into town. Unfortunately, the room was not as clean as it should be. The sink was dirty- unsanitary. The shower leaked out onto the bathroom floor tile- not safe- we had to put a towel to stop it. Our patio faced the parking lot. There was bird poop all over the patio, table, and outdoor cushions- not acceptable.

Beautiful property. Lovely walking path up to Grape Crusher statue. We enjoyed dinner at the Village cafe Restaurant. We liked the pretty chapel. We took free shuttle into town. Unfortunately, the room was not as clean as it should be. The sink was dirty- unsanitary. The shower leaked out onto the bathroom floor tile- not safe- we had to put a towel to stop it. Our patio faced the parking lot. There was bird poop all over the patio, table, and outdoor cushions- not acceptable.

10

Christopher

1 mai 2023

·

A séjourné 2 nuits

Nice resort near wineries and downtown. Rooms are spacious and well appointed. Pools and grounds are well maintained

Nice resort near wineries and downtown. Rooms are spacious and well appointed. Pools and grounds are well maintained

10

LaShonda

29 oct. 2023

·

A séjourné 5 nuits

The rooms were nice and clean. The property is close to dowtown Napa.

The rooms were nice and clean. The property is close to dowtown Napa.

8

Francine

21 juil. 2025

·

A séjourné 2 nuits

Very nice property, clean and convenient to locations I needed to go to.

Very nice property, clean and convenient to locations I needed to go to.

6

James

31 août 2023

·

A séjourné 3 nuits

This is a mixed-bag property. The general cleanliness around the property is good; nothing more than usual wear and tear was noticeable, and the reception area and service was excellent - we were greeted with a glass of champagne and a smile. However, it's a "death by a thousand paper cuts" situation that puts this at 3 stars. The quality of the concierge service was inconsistent and frustrating. The room smelled musty and old. The shower pressure was terrible. I observed one employee speeding through the parking lot late at night. Upon checkout, my credit card was mischarged for a very significant amount that took days to resolve. There was insufficient parking due to many onsite weddings over the weekend. The shuttle in to town ran late a few times. None of these are deal-breakers on their own, but for a place that bills itself as a luxury/five-star resort, it falls short. Also, be aware of the pressure when you check in to sign up for a timeshare sales pitch in return for comped wine experiences. On the upside, it's a fantastic location, the onsite restaurants and facilities are good quality, and the staff are very friendly and professional.

This is a mixed-bag property. The general cleanliness around the property is good; nothing more than usual wear and tear was noticeable, and the reception area and service was excellent - we were greeted with a glass of champagne and a smile. However, it's a "death by a thousand paper cuts" situation that puts this at 3 stars. The quality of the concierge service was inconsistent and frustrating. The room smelled musty and old. The shower pressure was terrible. I observed one employee speeding through the parking lot late at night. Upon checkout, my credit card was mischarged for a very significant amount that took days to resolve. There was insufficient parking due to many onsite weddings over the weekend. The shuttle in to town ran late a few times. None of these are deal-breakers on their own, but for a place that bills itself as a luxury/five-star resort, it falls short. Also, be aware of the pressure when you check in to sign up for a timeshare sales pitch in return for comped wine experiences. On the upside, it's a fantastic location, the onsite restaurants and facilities are good quality, and the staff are very friendly and professional.

10

Rolisa C

10 juin 2024

·

A séjourné 4 nuits

The property was central to everything

The property was central to everything

10

Bree

2 sept. 2025

·

A séjourné 3 nuits

The property was lovely. Our room had a few issues: an extremely loud, ticking air conditioner that for some of my guests couldn't sleep for others it was fine. The coffee maker did not come with a filter and when we requested assistance, it never resulted in fixing the issue. Parking was challenging we had not realized there would be a concert throughout the weekend. Otherwise, pool area was wonderful and the grounds themselves a treat. Would suggest when walking to the statue go with another person, I ended being observed by a homeless person hiding in the bush just next to the statue, which was unnerving.

The property was lovely. Our room had a few issues: an extremely loud, ticking air conditioner that for some of my guests couldn't sleep for others it was fine. The coffee maker did not come with a filter and when we requested assistance, it never resulted in fixing the issue. Parking was challenging we had not realized there would be a concert throughout the weekend. Otherwise, pool area was wonderful and the grounds themselves a treat. Would suggest when walking to the statue go with another person, I ended being observed by a homeless person hiding in the bush just next to the statue, which was unnerving.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les restaurants sur place et le Crush Lounge reçoivent des commentaires positifs, et certains clients ont apprécié de combiner repas et activités comme le bowling. Le service en chambre a connu quelques erreurs, mais celles-ci ont été corrigées.

Avis de voyageur à ce sujet

10

Karen

23 juil. 2023

·

A séjourné 5 nuits

Beautiful property. Lovely walking path up to Grape Crusher statue. We enjoyed dinner at the Village cafe Restaurant. We liked the pretty chapel. We took free shuttle into town. Unfortunately, the room was not as clean as it should be. The sink was dirty- unsanitary. The shower leaked out onto the bathroom floor tile- not safe- we had to put a towel to stop it. Our patio faced the parking lot. There was bird poop all over the patio, table, and outdoor cushions- not acceptable.

Beautiful property. Lovely walking path up to Grape Crusher statue. We enjoyed dinner at the Village cafe Restaurant. We liked the pretty chapel. We took free shuttle into town. Unfortunately, the room was not as clean as it should be. The sink was dirty- unsanitary. The shower leaked out onto the bathroom floor tile- not safe- we had to put a towel to stop it. Our patio faced the parking lot. There was bird poop all over the patio, table, and outdoor cushions- not acceptable.

10

Jeffrey

27 déc. 2023

·

A séjourné 2 nuits

Great food on onsite restaurants. Lot of activities to do at the resort. Not enough parking. Had either park in street or far away from the building I was staying.

Great food on onsite restaurants. Lot of activities to do at the resort. Not enough parking. Had either park in street or far away from the building I was staying.

10

Lydia

10 juin 2023

·

A séjourné 3 nuits

This was our first time to Napa. We had an amazing time. We had lunch at the Crush lounge. We also did bowling at the lounge. They turned on the Nuggets game for us. Room service forgot my coffee, but they brought a pot after we called them.

This was our first time to Napa. We had an amazing time. We had lunch at the Crush lounge. We also did bowling at the lounge. They turned on the Nuggets game for us. Room service forgot my coffee, but they brought a pot after we called them.

6

James

31 août 2023

·

A séjourné 3 nuits

This is a mixed-bag property. The general cleanliness around the property is good; nothing more than usual wear and tear was noticeable, and the reception area and service was excellent - we were greeted with a glass of champagne and a smile. However, it's a "death by a thousand paper cuts" situation that puts this at 3 stars. The quality of the concierge service was inconsistent and frustrating. The room smelled musty and old. The shower pressure was terrible. I observed one employee speeding through the parking lot late at night. Upon checkout, my credit card was mischarged for a very significant amount that took days to resolve. There was insufficient parking due to many onsite weddings over the weekend. The shuttle in to town ran late a few times. None of these are deal-breakers on their own, but for a place that bills itself as a luxury/five-star resort, it falls short. Also, be aware of the pressure when you check in to sign up for a timeshare sales pitch in return for comped wine experiences. On the upside, it's a fantastic location, the onsite restaurants and facilities are good quality, and the staff are very friendly and professional.

This is a mixed-bag property. The general cleanliness around the property is good; nothing more than usual wear and tear was noticeable, and the reception area and service was excellent - we were greeted with a glass of champagne and a smile. However, it's a "death by a thousand paper cuts" situation that puts this at 3 stars. The quality of the concierge service was inconsistent and frustrating. The room smelled musty and old. The shower pressure was terrible. I observed one employee speeding through the parking lot late at night. Upon checkout, my credit card was mischarged for a very significant amount that took days to resolve. There was insufficient parking due to many onsite weddings over the weekend. The shuttle in to town ran late a few times. None of these are deal-breakers on their own, but for a place that bills itself as a luxury/five-star resort, it falls short. Also, be aware of the pressure when you check in to sign up for a timeshare sales pitch in return for comped wine experiences. On the upside, it's a fantastic location, the onsite restaurants and facilities are good quality, and the staff are very friendly and professional.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Les

27 mai 2026

·

A séjourné 2 nuits

Excellent place to stay

Excellent place to stay

6

Christian

22 mars 2026

·

A séjourné 2 nuits

not exposed or told of spa. room = no utensils. surprised by sales pitch upon checking in.

not exposed or told of spa. room = no utensils. surprised by sales pitch upon checking in.

2

Rahman

4 févr. 2026

·

A séjourné 2 nuits

Room was dirty and unsanitary

Room was dirty and unsanitary

10

Estela

24 janv. 2026

·

A séjourné 2 nuits

Very clean and spacious

Very clean and spacious

4

Melody

1 déc. 2025

·

A séjourné 2 nuits

the staff was rude, charged me twice for my room when I had already paid on Expedia, did not explain resort amenities.

the staff was rude, charged me twice for my room when I had already paid on Expedia, did not explain resort amenities.

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