Embassy Suites by Hilton Los Angeles LAX South/El Segundo

Pool, gute Lage zum Flughafen, kostenfreier Transfer, tolles Frühstück

Hotel ist sehr gut ist noch neu erst seit 6 Monate auf alles ist in perfekte Zustand

B

I stay at this hotel 4 times a year and im usually pretty happy with my stay. Not this time thought. Everything from check in to breakfast was all pretty standard. I usually order an uber to take me to pick up my rental car at 2pm. I check out and go for lunch in the hotel restaurant barcotta. I come down for lunch and its closed. It now doesn't open until 4pm. A hotel with paying guests that cant get anything to eat. If you miss breakfast which stops at 09.30? You have to wait all day to get something to eat. I dont see how the hotle think this is acceptable ? They have a store in reception with frozen meals.but no microwave so you cant even get anything to eat from there store apart from chips and sodas. Its an airport hotel so not alot around the areas within walking distance. I doubt very much if I'll stay again. I find this pretty unacceptable. I'm sitting hungry outside the closed hotel restaurant expected to wait a further 3hrs to get some lunch. Really embassy suites ? Sort yourselves out.

Rooms was nice and spacious I had six rooms one room had a mildew smell but the other ones were real nice. Kitchen staff was nice check in staff was nice and patient day shift staff was rude and ignorant. Overall I would probably stay there again just wouldn’t need as many rooms