CheckIn Restrictions
Early check-in is available for a fee (subject to availability); Late check-in fee for check-in between 9:00 PM and midnight; Late check-out is available for a fee (subject to availability);
Age Requirements
Minimum age to check in is 20 years old
Pets
Maximum number of pets per room 22;Only dogs and cats are allowed;Service animals are allowed;Pets cannot be left unattended;Service animals are exempt from fees/restrictions;Pets allowed;Pet fee: BRL 20 per pet (varies based on length of stay); Service animals are exempt from fees;
Front Desk Services
Contactless check-in and contactless check-out are available; This property offers transfers from the train station and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. If driving, please contact this property in advance for more information (e.g., directions). The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 10:00 PM to 7:00 AM. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; Guests must contact this property in advance to reserve cribs/infant beds; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room;