Swiss Village Inn

Had no breakfast and not very good water pressure.

Staff helpful and professional. Room was dated and needed upgrading as did the entire property.

Eureka Springs was busy and we had very few options but I chose the Swiss Village Inn because the pictures looked okay. We got there, room 118 smelled strongly of mold and one wall was covered in black mold. The owner moved me to the room next door (117). He went into our room, shut the window and turned the a/c on, I thought that was weird. The room was old, the carpet was dirty but the beds seemed clean but it had a slight mold smell, musty like and old room. My friend was staying with me and her mother was dropping her off and staying with a friend. He saw them unloading her stuff and followed me back to the room and asked how many was staying with me. That was creepy. I wasn't sure if the mom was staying at that time, and because it was late, she decided to stay with us. The owner met me at the room the next morning to tell me that I owed $10 more for each night. We kept smelling mold in our room. We went outside and the moldy room's window and door was open and there were dirty towels in a bucket that sat out there for 2 days. When I paid him, I asked how he cleaned it because our room smelled too. He said he had a commercial cleaner to clean the mold on the sheetrock. We looked inside and it looks like he painted it. We noticed in our room that there were paint streaks on the wall, so our wall had been painted too, in the same area that the other rooms wall was moldy. Don't stay here, it is gross and the owner does not care about the health and safety of customers.

This place was excellent to stay at. Very safe area pool well kept and well managed. The gentleman at the front desk very kind and friendly even checking in to make sure the room was suitable and making sure I didn’t need anything to make my stay better.

This was, by far, the dirtiest motel room that I have ever stayed at, my entire life. I am absolutely certain that for the entire duration, I only saw the office manager-- not one cleaner or other staff member. My mom, who was staying in another room, elected to leave her socks on for the entire stay, because we were all worried about touching any surface in the bedrooms.