The Knoll Hotel Napa Valley, Tapestry by Hilton
317 $US
/nuit
Moyenne pour septembre
Prix pour The Knoll Hotel Napa Valley, Tapestry by Hilton
Sélectionnez les dates pour voir les prix et les disponibilités
317 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À The Knoll Hotel Napa Valley, Tapestry by Hilton, les prix par nuit s'élèvent en moyenne à 195 $US pendant le mois le moins cher (janvier) et à 333 $US pendant le mois le plus cher (juin), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 195 $US |
| février | 214 $US |
| mars | 217 $US |
| avril | 249 $US |
| mai | 313 $US |
| juin | 333 $US |
| juillet | 265 $US |
| août | 293 $US |
| septembre | 317 $US |
| octobre | 314 $US |
| novembre | 254 $US |
| décembre | 201 $US |
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sept. · 317 $US
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Le plus cher : juin (env. 333 $US)
Le moins cher : janvier (env. 195 $US)
À propos de cet établissement
Enjoy a 24-hour fitness center and garden views at this Napa hotel, just a short drive from Napa Valley Wine Train.
Emplacement
C’est dans le quartier Terrace à Napa que vous trouverez The Knoll Hotel Napa Valley, Tapestry Collection by Hilton. Faites le plein de culture aux emblématiques Riverbend Plaza (centre commercial) et Uptown Theater, ou mettez le cap sur les incontournables Napa Valley Wine Train (train touristique) et Welcome to Napa Valley Sign. Les agréables Foire Napa Valley Expo et Napa Symphony méritent aussi une visite.
Restaurant
Chambres non-fumeurs
Ascenseur
Nettoyage à sec
Ménage
Salle de banquet
Emplacement
320 Soscol Ave, Terrace, Napa, Californie, États-Unis d’Amérique
Options de chambre
6
1 King Junior Hearing Accessible
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
Vue sur la villeClimatisationChauffageWi-Fi (gratuit)
3
2 Queen Mobility Hearing Accessible with Bathtub
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
Vue sur la villeClimatisationChauffageWi-Fi (gratuit)
7
1 King Junior Mobility Accessible with Ri Shower
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
Vue sur la villeClimatisationChauffageWi-Fi (gratuit)
4
One-Bedroom King Suite with Dining Table
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
517 ft²
Vue sur la villeSalle à manger séparéeClimatisationChauffageWi-Fi (gratuit)
6
1 King 1 Bedroom Suite Balcony with Sofabed
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
Vue sur la villeBalconClimatisationChauffageWi-Fi (gratuit)
5
1 King Bed with Balcony
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
Vue sur la villeBalconClimatisationChauffageWi-Fi (gratuit)
5
King Room
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
313 ft²
Vue sur la villeClimatisationChauffageWi-Fi (gratuit)
4
King Room with Bath Tub Mobility and Hearing Access
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
313 ft²
Vue sur la villeClimatisationChauffageWi-Fi (gratuit)
4
Queen Room with Two Queen Beds
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
334 ft²
Vue sur la villeClimatisationChauffageWi-Fi (gratuit)
4
King Room Hearing Access
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
313 ft²
Vue sur la villeClimatisationChauffageWi-Fi (gratuit)
4
Junior King Suite
Détails de la chambre
1 Très Grand Lit Double
Couchages 5
377 ft²
Vue sur la villeClimatisationChauffageRéfrigérateur
6
1 King 1 Bedroom Suite with Sofabed
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
Vue sur la villeClimatisationChauffageWi-Fi (gratuit)
3
2 Queen Mobility Accessible with Bathtub
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
Vue sur la villeClimatisationChauffageWi-Fi (gratuit)
4
Queen Room with Two Queen Beds Hearing Access
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
334 ft²
Vue sur la villeClimatisationChauffageWi-Fi (gratuit)
Avis des voyageurs sur The Knoll Hotel Napa Valley, Tapestry by Hilton
8.8
Fabuleux
Basé sur 354 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Le Knoll Hotel Napa Valley, Tapestry Collection by Hilton est salué pour ses chambres modernes et propres, son hall d'accueil et son bar accueillants, ainsi que son personnel serviable. Son emplacement pratique près du centre-ville contraste avec un environnement routier animé et commercial.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Le Knoll Hotel Napa Valley, Tapestry Collection by Hilton est salué pour ses chambres modernes et propres, son hall d'accueil et son bar accueillants, ainsi que son personnel serviable. Son emplacement pratique près du centre-ville contraste avec un environnement routier animé et commercial.
De nombreux clients déplorent des frais supplémentaires tels que le parking payant et les nouvelles taxes de séjour ou de service café. Le bar et la nourriture sont souvent appréciés, bien que le service de petit-déjeuner et les heures d'ouverture du restaurant puissent être lents ou limités. Des nuisances sonores dues aux murs fins ou aux chambres donnant sur la rue, ainsi que des problèmes occasionnels d'entretien ou de propreté, notamment la présence de fourmis, sont signalés. Attendez-vous à un point de départ élégant et pratique, avec des compromis en matière de frais et de nuisances sonores potentielles.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Hall et bar modernes avec une agréable terrasse ; un bain à remous est disponible, mais il n'y a pas de piscine. La salle de sport est appréciée et le parking est facile, mais il entraîne des frais supplémentaires.
Avis de voyageur à ce sujet
6
Sharon
3 juin 2024
·
A séjourné 1 nuit
Stayed for one night to attend a concert. Booked this hotel in part because of the “pool” that I saw in the photos, however be aware that the photo is of a corner of a hot tub and there is NO POOL at the location despite the very misleading photo. Our room was clean but the sofa in the sitting area was hard as a rock. The condition of the outdoor furniture (white sofas badly stained orange) was not inviting and lounge chair cushions were removed. A little attention to these details would bring up the rating, but for one night it was doable.
Stayed for one night to attend a concert. Booked this hotel in part because of the “pool” that I saw in the photos, however be aware that the photo is of a corner of a hot tub and there is NO POOL at the location despite the very misleading photo. Our room was clean but the sofa in the sitting area was hard as a rock. The condition of the outdoor furniture (white sofas badly stained orange) was not inviting and lounge chair cushions were removed. A little attention to these details would bring up the rating, but for one night it was doable.
8
Lee
9 mars 2025
·
A séjourné 4 nuits
Everything was fantastic except for the surprise parking charge. $18/day for an empty lot seems to be a bit much.
Everything was fantastic except for the surprise parking charge. $18/day for an empty lot seems to be a bit much.
10
Emily
20 janv. 2023
·
A séjourné 1 nuit
The gym is awesome, it is located well for getting around Napa -- very close to town and easy to jump on the main roads to get to yountville and beyond. Staff was super nice.
The gym is awesome, it is located well for getting around Napa -- very close to town and easy to jump on the main roads to get to yountville and beyond. Staff was super nice.
8
Doc
26 juil. 2025
·
A séjourné 1 nuit
The A/C is loud making it difficult to sleep. The staff are courteous. Parking used to be free ... now $18 ... seriously? What is costing more to park? Should be included in the room rate. Or a least free for repeat customers.
The A/C is loud making it difficult to sleep. The staff are courteous. Parking used to be free ... now $18 ... seriously? What is costing more to park? Should be included in the room rate. Or a least free for repeat customers.
10
ALEX
13 avr. 2025
·
A séjourné 1 nuit
Room was clean, hot tub was hot and free charging.
Room was clean, hot tub was hot and free charging.
6
Sandheep
6 juil. 2023
·
A séjourné 1 nuit
Now you are charging for parking? Nice little money maker for you. This isn't a big city location--this is Napa--no need to charge $15/night for parking. Also, how long has that "hot tub is broken" sign been up?
Now you are charging for parking? Nice little money maker for you. This isn't a big city location--this is Napa--no need to charge $15/night for parking. Also, how long has that "hot tub is broken" sign been up?
8
Floyd
21 août 2025
·
A séjourné 1 nuit
The property was nice with a quaint restaurant and bar. Hot tub, no pool, and a nice area to lounge in if you did not want to stay in your room. All said a pleasant experience...
The property was nice with a quaint restaurant and bar. Hot tub, no pool, and a nice area to lounge in if you did not want to stay in your room. All said a pleasant experience...
10
Molly
13 nov. 2024
·
A séjourné 3 nuits
Hot tub was huge and beautiful bar area.
Hot tub was huge and beautiful bar area.
6
Tracey
27 août 2024
·
A séjourné 3 nuits
The hotel was recently renovated but not well thought out. It’s clear they ordered the wrong configuration for the couches, the nightstand light is crazy bright, and the floor and other features feel like corners were cut. Hotel is a very average limited service hotel. For the price, I expected more. The area around is convenient but not a local experience. Downtown is a 20 minute walk so pretty convenient, although it is on a busy street near car dealerships. Hotel bar is open for limited hours.
The hotel was recently renovated but not well thought out. It’s clear they ordered the wrong configuration for the couches, the nightstand light is crazy bright, and the floor and other features feel like corners were cut. Hotel is a very average limited service hotel. For the price, I expected more. The area around is convenient but not a local experience. Downtown is a 20 minute walk so pretty convenient, although it is on a busy street near car dealerships. Hotel bar is open for limited hours.
10
Gary
14 oct. 2024
·
A séjourné 2 nuits
Comfortable beds, clean rooms, great lobby and bar area, decent sized gym, close to shops and restaurants
Comfortable beds, clean rooms, great lobby and bar area, decent sized gym, close to shops and restaurants
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients trouvent les chambres et les espaces communs très propres. Cependant, plusieurs signalements font état de fourmis et de quelques négligences du service de ménage (par exemple, des draps tachés ou des endroits oubliés), ce qui donne une impression générale de propreté incohérente.
Avis de voyageur à ce sujet
8
Carmen
17 mars 2024
·
A séjourné 1 nuit
Stay was nice and room was comfortable only defect we had ants in the restroom and on the desks. We got rid of them but they were back the next morning. We were in the 4th floor so seeing so many ants in that area was odd. Otherwise it was good
Stay was nice and room was comfortable only defect we had ants in the restroom and on the desks. We got rid of them but they were back the next morning. We were in the 4th floor so seeing so many ants in that area was odd. Otherwise it was good
8
Donya
24 juin 2025
·
A séjourné 2 nuits
The property was nice. The only issue was the bathroom had ants all out and some in the bedroom and spiderwebs in the bedroom, but it was clean. It was in a good location in the front desk was really nice.
The property was nice. The only issue was the bathroom had ants all out and some in the bedroom and spiderwebs in the bedroom, but it was clean. It was in a good location in the front desk was really nice.
10
Abby
19 janv. 2024
·
A séjourné 1 nuit
Very clean and nice hotel, close to downtown. Staff was responsive and helpful. Would stay here again
Very clean and nice hotel, close to downtown. Staff was responsive and helpful. Would stay here again
10
Vanessa
5 févr. 2024
·
A séjourné 1 nuit
This hotel was so nice. Very clean rooms and modern furniture around the property.
This hotel was so nice. Very clean rooms and modern furniture around the property.
6
David
24 déc. 2023
·
A séjourné 1 nuit
Check in/out was good. Staff at lobby good, professional. Great mattress/pillows, everything else ok/good. However a few details need addressing for this place to be on par with other 9+ hotels in Napa. (1) no microwave in room shouldn’t force one to wait 5 mins at the breakfast room for two cups of hot water. (2) if you are going to have no carpet on the floors make sure they are clean. You should see dirt coming off your feet in the shower! (3) your HVAC is not annoying but a bit loud overall. (4) Paid tea, coffee and $18 for parking outside of downtown Napa is a bit petty.
Check in/out was good. Staff at lobby good, professional. Great mattress/pillows, everything else ok/good. However a few details need addressing for this place to be on par with other 9+ hotels in Napa. (1) no microwave in room shouldn’t force one to wait 5 mins at the breakfast room for two cups of hot water. (2) if you are going to have no carpet on the floors make sure they are clean. You should see dirt coming off your feet in the shower! (3) your HVAC is not annoying but a bit loud overall. (4) Paid tea, coffee and $18 for parking outside of downtown Napa is a bit petty.
10
Dale
19 août 2025
·
A séjourné 1 nuit
The rooms and common areas are clean and attractive. The bed is comfortable, and the bathroom is spacious enough and well laid out. It's very quiet for a good night's sleep, and just a very short drive to heart of town.
The rooms and common areas are clean and attractive. The bed is comfortable, and the bathroom is spacious enough and well laid out. It's very quiet for a good night's sleep, and just a very short drive to heart of town.
10
Mylinh
29 oct. 2023
·
A séjourné 1 nuit
I was so happy to find this new modern hotel with a great rate especially for Napa Valley. They accepted pets which was convenient. The staff were all very friendly. Rooms were beautifully designed and perfectly clean.
I was so happy to find this new modern hotel with a great rate especially for Napa Valley. They accepted pets which was convenient. The staff were all very friendly. Rooms were beautifully designed and perfectly clean.
2
Boer
9 juil. 2025
·
A séjourné 3 nuits
Poor Experience in Room 335 – Ant Infestation and No Response from Management I stayed at The Knoll Hotel Napa Valley from July 1 to July 4, 2025, in Room 335. While the hotel initially appeared pleasant, my experience was unfortunately marred by a serious cleanliness and service issue. On the evening of July 3rd, I discovered a large number of ants crawling around the room, including on the table and bathroom. It was clear this was not an isolated incident—this was a significant infestation, which made the room feel unsanitary and uncomfortable for the remainder of my stay. I immediately emailed the General Manager with details of the issue, including the room number and dates of my stay, and politely asked for the matter to be addressed. However, I received no response at all—no apology, no explanation, not even an acknowledgment of my message. I find this level of customer service unacceptable. When guests encounter problems, especially related to hygiene, they deserve a prompt and respectful response. The lack of accountability and follow-up made it clear that guest satisfaction is not a priority here. For a hotel positioned in the heart of Napa Valley, I expected much better—both in terms of room cleanliness and basic hospitality. I won’t be returning, and I would caution others to think twice before booking here unless the management makes serious improvements.
Poor Experience in Room 335 – Ant Infestation and No Response from Management I stayed at The Knoll Hotel Napa Valley from July 1 to July 4, 2025, in Room 335. While the hotel initially appeared pleasant, my experience was unfortunately marred by a serious cleanliness and service issue. On the evening of July 3rd, I discovered a large number of ants crawling around the room, including on the table and bathroom. It was clear this was not an isolated incident—this was a significant infestation, which made the room feel unsanitary and uncomfortable for the remainder of my stay. I immediately emailed the General Manager with details of the issue, including the room number and dates of my stay, and politely asked for the matter to be addressed. However, I received no response at all—no apology, no explanation, not even an acknowledgment of my message. I find this level of customer service unacceptable. When guests encounter problems, especially related to hygiene, they deserve a prompt and respectful response. The lack of accountability and follow-up made it clear that guest satisfaction is not a priority here. For a hotel positioned in the heart of Napa Valley, I expected much better—both in terms of room cleanliness and basic hospitality. I won’t be returning, and I would caution others to think twice before booking here unless the management makes serious improvements.
2
Keith
30 nov. 2024
·
A séjourné 4 nuits
Staff was friendly. Sheets were dirty and stained when we got there. Next day they were replaced. No rain head shower in the room as advertised. No inconvenience discount offered. Won’t book here again. Too many other available hotels at better prices.
Staff was friendly. Sheets were dirty and stained when we got there. Next day they were replaced. No rain head shower in the room as advertised. No inconvenience discount offered. Won’t book here again. Too many other available hotels at better prices.
10
Kathryn
28 août 2024
·
A séjourné 3 nuits
The Knoll is a gorgeous property both inside and out. The fireplace at the entrance is so nice and the downstairs bar is chic as well. The staff was so nice and very helpful. It was also very convenient to have a mini store right by the front desk for grab and go items. The room was great. Very clean with wonderful cleaning services. It also said my name on the tv when we got in! Superior touch. Highly recommend anyone visiting Napa to stay here
The Knoll is a gorgeous property both inside and out. The fireplace at the entrance is so nice and the downstairs bar is chic as well. The staff was so nice and very helpful. It was also very convenient to have a mini store right by the front desk for grab and go items. The room was great. Very clean with wonderful cleaning services. It also said my name on the tv when we got in! Superior touch. Highly recommend anyone visiting Napa to stay here
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont modernes et confortables, avec de bons lits et des équipements pratiques tels que des miroirs Bluetooth ; certaines sont spacieuses. Les nuisances sonores dues aux murs fins ou aux chambres donnant sur la rue, ainsi que des problèmes occasionnels dans les chambres (HVAC, pression de l'eau ou problèmes de télévision/support) sont des préoccupations récurrentes.
Avis de voyageur à ce sujet
8
Yolanda
9 juin 2025
·
A séjourné 4 nuits
I did not have enough storage space for like drawers to unpack suit fot an extended stay, only a few hangers to hangup clothes. No coffee to offered guest other instant. DRAWERS ARE A MOST!! Other than that nice hotel and would stay again
I did not have enough storage space for like drawers to unpack suit fot an extended stay, only a few hangers to hangup clothes. No coffee to offered guest other instant. DRAWERS ARE A MOST!! Other than that nice hotel and would stay again
2
John
14 déc. 2025
·
A séjourné 1 nuit
The hotel was very deceiving as It’s right next to a trailer park and on a very very very busy freeway. The upstairs neighbors were so nosy walking back and forth all night and morning. You could hear every single loud stomp they took. The road noise was unbearable. For $250 per night plus a $30 “resort” fee and $20 for parking, I was expecting something with at least a peaceful night sleep. Would never stay here again. I have no idea how they have a 9 star rating.
The hotel was very deceiving as It’s right next to a trailer park and on a very very very busy freeway. The upstairs neighbors were so nosy walking back and forth all night and morning. You could hear every single loud stomp they took. The road noise was unbearable. For $250 per night plus a $30 “resort” fee and $20 for parking, I was expecting something with at least a peaceful night sleep. Would never stay here again. I have no idea how they have a 9 star rating.
8
Peter
27 sept. 2025
·
A séjourné 4 nuits
The Knoll was a nice place. Our room was average size with a microwave and mini-fridge. With the exception of a wait at check in because the front desk person was off doing something, the staff was friendly and helpful and kept our towels changed and room made. Our only issue was room location on the street and constant traffic noise including at night. If you can avoid that, the Knoll is a nice place to stay about two miles from Main Street Napa.
The Knoll was a nice place. Our room was average size with a microwave and mini-fridge. With the exception of a wait at check in because the front desk person was off doing something, the staff was friendly and helpful and kept our towels changed and room made. Our only issue was room location on the street and constant traffic noise including at night. If you can avoid that, the Knoll is a nice place to stay about two miles from Main Street Napa.
10
Carrie
7 févr. 2025
·
A séjourné 1 nuit
Love this hotel! My only “complaint” was it the room was quite cold - a bit uncomfortable to sleep in actually, I couldn’t warm up or get the room to warm up no matter how I tinkered with the thermostat. I’m sure that’ll be fixed next time. Again I love this hotel. It’s a perfect location and I know I can always count on the friendly staff, clean rooms and excellent service.
Love this hotel! My only “complaint” was it the room was quite cold - a bit uncomfortable to sleep in actually, I couldn’t warm up or get the room to warm up no matter how I tinkered with the thermostat. I’m sure that’ll be fixed next time. Again I love this hotel. It’s a perfect location and I know I can always count on the friendly staff, clean rooms and excellent service.
6
Kayla
1 sept. 2025
·
A séjourné 4 nuits
The tv in our room was broken. They did resolve the issue the next day BUT before that happened the tv nearly fell on my partner and was dangling by 1 screw on the wall mount.
The tv in our room was broken. They did resolve the issue the next day BUT before that happened the tv nearly fell on my partner and was dangling by 1 screw on the wall mount.
10
Dale
19 août 2025
·
A séjourné 1 nuit
The rooms and common areas are clean and attractive. The bed is comfortable, and the bathroom is spacious enough and well laid out. It's very quiet for a good night's sleep, and just a very short drive to heart of town.
The rooms and common areas are clean and attractive. The bed is comfortable, and the bathroom is spacious enough and well laid out. It's very quiet for a good night's sleep, and just a very short drive to heart of town.
10
Trent
12 mai 2023
·
A séjourné 2 nuits
Bluetooth mirrors were a nice feature.
Bluetooth mirrors were a nice feature.
8
Andre
12 mai 2025
·
A séjourné 1 nuit
Water pressure in bathroom was too low, had to switch rooms
Water pressure in bathroom was too low, had to switch rooms
8
Juan
23 déc. 2024
·
A séjourné 1 nuit
very nice room comfy bed & clean. just dont like traffic noise.
very nice room comfy bed & clean. just dont like traffic noise.
8
Claudia
4 janv. 2023
·
A séjourné 3 nuits
It took over 20 mins to try to check in on Friday, Dec. 31 around 6:30 pm and the front desk was left alone multiple times throughout our stay when we had questions or had a request. The front desk staff was very nice when they were there. Notice only one towel hanger in the bathroom. The walls are very thin and you can hear the other guest including the load upstairs guest. The TV channels are very limited, couldn’t watch the local team play.
It took over 20 mins to try to check in on Friday, Dec. 31 around 6:30 pm and the front desk was left alone multiple times throughout our stay when we had questions or had a request. The front desk staff was very nice when they were there. Notice only one towel hanger in the bathroom. The walls are very thin and you can hear the other guest including the load upstairs guest. The TV channels are very limited, couldn’t watch the local team play.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment décrit comme amical et serviable, avec des barmen particulièrement attentionnés et une résolution proactive des problèmes occasionnelle. Cela dit, l'enregistrement et le service de petit-déjeuner peuvent être lents ou manquer de personnel, et des retards dans la communication ou le suivi ont été constatés dans quelques cas.
Avis de voyageur à ce sujet
10
Lalit
28 nov. 2023
·
A séjourné 1 nuit
Great staff, our room had an issue. We were given upgraded room with complimentary wine and cookies gift wrap. They really care about your experience.
Great staff, our room had an issue. We were given upgraded room with complimentary wine and cookies gift wrap. They really care about your experience.
10
Terri
17 sept. 2025
·
A séjourné 4 nuits
Every staff member was very friendly and helpful.
Every staff member was very friendly and helpful.
8
STEFFANIE
4 févr. 2025
·
A séjourné 1 nuit
I was on the 3rd floor with a crying baby in the next room. At 11pm, I asked to be moved and the ladies at the front desk were lovely. I was moved to a different floor, front of the hotel, no problem. Very much appreciated this. As I checked out in the morning, the gentleman at the front desk was already aware of the change and asked if the rest of my stay had been comfortable. I was also appreciative of the communication between shifts. Will return!
I was on the 3rd floor with a crying baby in the next room. At 11pm, I asked to be moved and the ladies at the front desk were lovely. I was moved to a different floor, front of the hotel, no problem. Very much appreciated this. As I checked out in the morning, the gentleman at the front desk was already aware of the change and asked if the rest of my stay had been comfortable. I was also appreciative of the communication between shifts. Will return!
10
Seveth
5 mars 2025
·
A séjourné 2 nuits
Friendly staff, amazing bartender and drinks, and tasty bar food
Friendly staff, amazing bartender and drinks, and tasty bar food
6
Viktoria
17 juin 2024
·
A séjourné 1 nuit
We recently stayed one night at the Knoll Hotel and found the experience lacking. The hotel seemed understaffed, resulting in a slow and sluggish check-in process. Additionally, the breakfast area was unimpressive and confusing, particularly regarding the use of meal vouchers. Many guests around us during breakfast were just as confused about the meal vouchers—some were told their breakfast wasn’t included in their stay, others were informed that the waitress had their vouchers, and some were referred to the front desk for help. We booked a room with two queen beds for three people but were disappointed to find only two towels provided. I am very surprised the hotel has such a high rating. Sadly, we were extremely unimpressed. These small details contribute to the overall experience, and unfortunately, the hotel missed the mark.
We recently stayed one night at the Knoll Hotel and found the experience lacking. The hotel seemed understaffed, resulting in a slow and sluggish check-in process. Additionally, the breakfast area was unimpressive and confusing, particularly regarding the use of meal vouchers. Many guests around us during breakfast were just as confused about the meal vouchers—some were told their breakfast wasn’t included in their stay, others were informed that the waitress had their vouchers, and some were referred to the front desk for help. We booked a room with two queen beds for three people but were disappointed to find only two towels provided. I am very surprised the hotel has such a high rating. Sadly, we were extremely unimpressed. These small details contribute to the overall experience, and unfortunately, the hotel missed the mark.
6
Laura
5 août 2024
·
A séjourné 4 nuits
The staffing level seemed low. The front desk was unattended a few times and the food service was extremely slow, especially at breakfast. I had to wait more than 30 minutes between placing my order for two breakfast entrees and the food to arrive. The staff seemed stressed. We didn't have bedding for the sofa bed when we arrived nor was the sofabed already made. For the price, I would have expected a higher level of service, especially given that the location is on a commercial strip. We did appreciate the games on the back patio and the exercise room looked clean and nice. The ground floor rest room was also clean and nice and the bartender was very personable. The location is very convenient to downtown Napa-walkable.
The staffing level seemed low. The front desk was unattended a few times and the food service was extremely slow, especially at breakfast. I had to wait more than 30 minutes between placing my order for two breakfast entrees and the food to arrive. The staff seemed stressed. We didn't have bedding for the sofa bed when we arrived nor was the sofabed already made. For the price, I would have expected a higher level of service, especially given that the location is on a commercial strip. We did appreciate the games on the back patio and the exercise room looked clean and nice. The ground floor rest room was also clean and nice and the bartender was very personable. The location is very convenient to downtown Napa-walkable.
6
Rogel
15 juin 2024
·
A séjourné 1 nuit
Staff was accommodating and kind.
Staff was accommodating and kind.
8
Claudia
4 janv. 2023
·
A séjourné 3 nuits
It took over 20 mins to try to check in on Friday, Dec. 31 around 6:30 pm and the front desk was left alone multiple times throughout our stay when we had questions or had a request. The front desk staff was very nice when they were there. Notice only one towel hanger in the bathroom. The walls are very thin and you can hear the other guest including the load upstairs guest. The TV channels are very limited, couldn’t watch the local team play.
It took over 20 mins to try to check in on Friday, Dec. 31 around 6:30 pm and the front desk was left alone multiple times throughout our stay when we had questions or had a request. The front desk staff was very nice when they were there. Notice only one towel hanger in the bathroom. The walls are very thin and you can hear the other guest including the load upstairs guest. The TV channels are very limited, couldn’t watch the local team play.
2
Boer
9 juil. 2025
·
A séjourné 3 nuits
Poor Experience in Room 335 – Ant Infestation and No Response from Management I stayed at The Knoll Hotel Napa Valley from July 1 to July 4, 2025, in Room 335. While the hotel initially appeared pleasant, my experience was unfortunately marred by a serious cleanliness and service issue. On the evening of July 3rd, I discovered a large number of ants crawling around the room, including on the table and bathroom. It was clear this was not an isolated incident—this was a significant infestation, which made the room feel unsanitary and uncomfortable for the remainder of my stay. I immediately emailed the General Manager with details of the issue, including the room number and dates of my stay, and politely asked for the matter to be addressed. However, I received no response at all—no apology, no explanation, not even an acknowledgment of my message. I find this level of customer service unacceptable. When guests encounter problems, especially related to hygiene, they deserve a prompt and respectful response. The lack of accountability and follow-up made it clear that guest satisfaction is not a priority here. For a hotel positioned in the heart of Napa Valley, I expected much better—both in terms of room cleanliness and basic hospitality. I won’t be returning, and I would caution others to think twice before booking here unless the management makes serious improvements.
Poor Experience in Room 335 – Ant Infestation and No Response from Management I stayed at The Knoll Hotel Napa Valley from July 1 to July 4, 2025, in Room 335. While the hotel initially appeared pleasant, my experience was unfortunately marred by a serious cleanliness and service issue. On the evening of July 3rd, I discovered a large number of ants crawling around the room, including on the table and bathroom. It was clear this was not an isolated incident—this was a significant infestation, which made the room feel unsanitary and uncomfortable for the remainder of my stay. I immediately emailed the General Manager with details of the issue, including the room number and dates of my stay, and politely asked for the matter to be addressed. However, I received no response at all—no apology, no explanation, not even an acknowledgment of my message. I find this level of customer service unacceptable. When guests encounter problems, especially related to hygiene, they deserve a prompt and respectful response. The lack of accountability and follow-up made it clear that guest satisfaction is not a priority here. For a hotel positioned in the heart of Napa Valley, I expected much better—both in terms of room cleanliness and basic hospitality. I won’t be returning, and I would caution others to think twice before booking here unless the management makes serious improvements.
4
Carlos
1 juil. 2025
·
A séjourné 2 nuits
The staff at the counter was not friendly at all. The were acting like you work for them or they are making a favor to you for being there. That first night at 4 am there was a false fire alarm and the noise of that thing traumatized our 7 year old son. We didn’t get a not even a note explaining what happened not a discount not even a chocolate. You are paying 250$ per night and that staff treats you like you were in a Motel. That’s not the Hilton way and it’s a shame the people who works there don’t realize the damage they are doing to the brand. All the guests needed at least an email explaining what happened because you are there to relax and enjoy but suddenly you are in the middle of your sleep and then running at 4 am with no explanation at all and no staff telling you what was that about. Not planing to go there ever.
The staff at the counter was not friendly at all. The were acting like you work for them or they are making a favor to you for being there. That first night at 4 am there was a false fire alarm and the noise of that thing traumatized our 7 year old son. We didn’t get a not even a note explaining what happened not a discount not even a chocolate. You are paying 250$ per night and that staff treats you like you were in a Motel. That’s not the Hilton way and it’s a shame the people who works there don’t realize the damage they are doing to the brand. All the guests needed at least an email explaining what happened because you are there to relax and enjoy but suddenly you are in the middle of your sleep and then running at 4 am with no explanation at all and no staff telling you what was that about. Not planing to go there ever.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Point de départ pratique, à quelques minutes en voiture du centre-ville et à proximité des boutiques et des restaurants. Situé sur une route commerciale animée près d'une zone de camping-cars/remorques, ce que certains trouvent moins pittoresque et peut rendre la marche ou les séjours calmes moins attrayants.
Avis de voyageur à ce sujet
10
Michael
16 nov. 2025
·
A séjourné 2 nuits
Clean hotel, great location
Clean hotel, great location
8
Sidneye
24 avr. 2025
·
A séjourné 2 nuits
Nice, new , clean hotel with large rooms and great bathrooms. Large step in showers. Nice patio with fireplace, pretty. Hotel as serviceable but overlooked a RV storage facility. Not walkable to town in the evenings., however very well kept and reasonable
Nice, new , clean hotel with large rooms and great bathrooms. Large step in showers. Nice patio with fireplace, pretty. Hotel as serviceable but overlooked a RV storage facility. Not walkable to town in the evenings., however very well kept and reasonable
2
John
14 déc. 2025
·
A séjourné 1 nuit
The hotel was very deceiving as It’s right next to a trailer park and on a very very very busy freeway. The upstairs neighbors were so nosy walking back and forth all night and morning. You could hear every single loud stomp they took. The road noise was unbearable. For $250 per night plus a $30 “resort” fee and $20 for parking, I was expecting something with at least a peaceful night sleep. Would never stay here again. I have no idea how they have a 9 star rating.
The hotel was very deceiving as It’s right next to a trailer park and on a very very very busy freeway. The upstairs neighbors were so nosy walking back and forth all night and morning. You could hear every single loud stomp they took. The road noise was unbearable. For $250 per night plus a $30 “resort” fee and $20 for parking, I was expecting something with at least a peaceful night sleep. Would never stay here again. I have no idea how they have a 9 star rating.
10
Leilani
12 août 2025
·
A séjourné 1 nuit
This location was close to food and shopping options. And a short drive to downtown Napa.
This location was close to food and shopping options. And a short drive to downtown Napa.
8
Chrishon
3 sept. 2024
·
A séjourné 5 nuits
It was a great property with the convenience of getting to all parts of Napa. The location gave me a reason to go downtown Napa and I always love going to Oxbow Market. Great location and clean.
It was a great property with the convenience of getting to all parts of Napa. The location gave me a reason to go downtown Napa and I always love going to Oxbow Market. Great location and clean.
10
Kara-Sue
17 sept. 2025
·
A séjourné 4 nuits
Great location.
Great location.
10
James
20 mars 2025
·
A séjourné 3 nuits
Good location just south of downtown and at the foot of the Silverado Trail. Food was good, even though a slow day in restaurant. Staff was very nice.
Good location just south of downtown and at the foot of the Silverado Trail. Food was good, even though a slow day in restaurant. Staff was very nice.
6
Tracey
27 août 2024
·
A séjourné 3 nuits
The hotel was recently renovated but not well thought out. It’s clear they ordered the wrong configuration for the couches, the nightstand light is crazy bright, and the floor and other features feel like corners were cut. Hotel is a very average limited service hotel. For the price, I expected more. The area around is convenient but not a local experience. Downtown is a 20 minute walk so pretty convenient, although it is on a busy street near car dealerships. Hotel bar is open for limited hours.
The hotel was recently renovated but not well thought out. It’s clear they ordered the wrong configuration for the couches, the nightstand light is crazy bright, and the floor and other features feel like corners were cut. Hotel is a very average limited service hotel. For the price, I expected more. The area around is convenient but not a local experience. Downtown is a 20 minute walk so pretty convenient, although it is on a busy street near car dealerships. Hotel bar is open for limited hours.
10
Michelle
30 mars 2025
·
A séjourné 2 nuits
Great location
Great location
10
Rebecca
1 janv. 2025
·
A séjourné 2 nuits
Went here for my honeymoon the lobby was the perfect hangout and sip wine atmosphere and the room was nice. The location is walking distance from downtown Napa with tons of wine and food options
Went here for my honeymoon the lobby was the perfect hangout and sip wine atmosphere and the room was nice. The location is walking distance from downtown Napa with tons of wine and food options
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le bar et les cocktails reçoivent de nombreux éloges et la nourriture est généralement appréciée. Le petit-déjeuner n'est pas inclus et le service ou les heures d'ouverture peuvent être lents ou limités, avec quelques erreurs de qualité signalées.
Avis de voyageur à ce sujet
10
Kris
14 mars 2025
·
A séjourné 5 nuits
We came to Napa Valley for the half marathon and loved staying at The Knoll Napa Valley. The rooms were great. The beds were comfy, friendly service, and shout out to Jesse for great bar service.
We came to Napa Valley for the half marathon and loved staying at The Knoll Napa Valley. The rooms were great. The beds were comfy, friendly service, and shout out to Jesse for great bar service.
10
Michelle
28 déc. 2022
·
A séjourné 2 nuits
Great spot, new and modern decor'. Bar and restaurant onsite make it even better. Very accommodating staff.
Great spot, new and modern decor'. Bar and restaurant onsite make it even better. Very accommodating staff.
8
Jeffery
28 avr. 2025
·
A séjourné 2 nuits
The property is a bit out from downtown NAPA. Breakfast was being by a single person for the entire hotel.
The property is a bit out from downtown NAPA. Breakfast was being by a single person for the entire hotel.
8
Judi
28 avr. 2025
·
A séjourné 1 nuit
Only two complaints. The hamburger was wonderful,but the center was raw. And I had to go to the 4th floor for ice. I was on the 1 st floor. Minor detail, but get your machines fixed… The staff were all wonderful. It was the quietest place I have ever stayed.
Only two complaints. The hamburger was wonderful,but the center was raw. And I had to go to the 4th floor for ice. I was on the 1 st floor. Minor detail, but get your machines fixed… The staff were all wonderful. It was the quietest place I have ever stayed.
10
Seveth
5 mars 2025
·
A séjourné 2 nuits
Friendly staff, amazing bartender and drinks, and tasty bar food
Friendly staff, amazing bartender and drinks, and tasty bar food
8
Jamilah
16 août 2025
·
A séjourné 1 nuit
The room was large and quiet, and very attractive. We were surprised that parking cost extra, and slightly disappointed that there was not a complimentary breakfast as there has been at other hotels we stayed at recently.
The room was large and quiet, and very attractive. We were surprised that parking cost extra, and slightly disappointed that there was not a complimentary breakfast as there has been at other hotels we stayed at recently.
6
Laura
5 août 2024
·
A séjourné 4 nuits
The staffing level seemed low. The front desk was unattended a few times and the food service was extremely slow, especially at breakfast. I had to wait more than 30 minutes between placing my order for two breakfast entrees and the food to arrive. The staff seemed stressed. We didn't have bedding for the sofa bed when we arrived nor was the sofabed already made. For the price, I would have expected a higher level of service, especially given that the location is on a commercial strip. We did appreciate the games on the back patio and the exercise room looked clean and nice. The ground floor rest room was also clean and nice and the bartender was very personable. The location is very convenient to downtown Napa-walkable.
The staffing level seemed low. The front desk was unattended a few times and the food service was extremely slow, especially at breakfast. I had to wait more than 30 minutes between placing my order for two breakfast entrees and the food to arrive. The staff seemed stressed. We didn't have bedding for the sofa bed when we arrived nor was the sofabed already made. For the price, I would have expected a higher level of service, especially given that the location is on a commercial strip. We did appreciate the games on the back patio and the exercise room looked clean and nice. The ground floor rest room was also clean and nice and the bartender was very personable. The location is very convenient to downtown Napa-walkable.
10
James
20 mars 2025
·
A séjourné 3 nuits
Good location just south of downtown and at the foot of the Silverado Trail. Food was good, even though a slow day in restaurant. Staff was very nice.
Good location just south of downtown and at the foot of the Silverado Trail. Food was good, even though a slow day in restaurant. Staff was very nice.
10
Leigh
9 déc. 2022
·
A séjourné 4 nuits
Great modern & cosy hotel. Loved the lobby & bar area, the bar in particular was a great feature. They have happy hour in the afternoons and a good bar menu, making it a great social space to unwind at the end of the day. Good staff and facilities. The only issues were no laundry facilities and we could hear guests moving around upstairs at times, but the overall hotel and its appeal would definitely bring me back again in the future. Loved our stay here
Great modern & cosy hotel. Loved the lobby & bar area, the bar in particular was a great feature. They have happy hour in the afternoons and a good bar menu, making it a great social space to unwind at the end of the day. Good staff and facilities. The only issues were no laundry facilities and we could hear guests moving around upstairs at times, but the overall hotel and its appeal would definitely bring me back again in the future. Loved our stay here
8
Teal
9 mai 2025
·
A séjourné 2 nuits
Fit our needs but definitely added extra cost to the stay. Parking is $18 a day even though they have their own lot morning coffee if not made in room is three dollars per cup.
Fit our needs but definitely added extra cost to the stay. Parking is $18 a day even though they have their own lot morning coffee if not made in room is three dollars per cup.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Etienne
29 oct. 2024
·
A séjourné 2 nuits
Très bien
Très bien
8
Georges
25 janv. 2023
·
A séjourné 8 nuits
L’hôtel est plutôt récent mais les fenêtres ne s’ouvre pas même juste un peu pour avoir un peu d’air frais. Et il n’y a pas rangement sauf quelques cintres
L’hôtel est plutôt récent mais les fenêtres ne s’ouvre pas même juste un peu pour avoir un peu d’air frais. Et il n’y a pas rangement sauf quelques cintres
8
Daniel
12 sept. 2022
·
A séjourné 2 nuits
Très belle hôtel , mais compte tenu dé la température à cet endroit je ne comprends pas l’utilité d’avoir un spa au lieu d’une piscine ?
Très belle hôtel , mais compte tenu dé la température à cet endroit je ne comprends pas l’utilité d’avoir un spa au lieu d’une piscine ?
10
Genevieve
29 juil. 2026
·
A séjourné 1 nuit
Room was ready much earlier than expected. Special request entered when I booked online was taken care of without me asking. Received coupon to order small plate, however was very limited time frame due to kitchen staffing. Breakfast was very good for a small kitchen and was made to order. All staff were friendly and professional. Housekeeping staff member saw us approaching elevators and stepped in to call it for us. Room was very clean and up to date. I would stay here again without any hesitation!
Room was ready much earlier than expected. Special request entered when I booked online was taken care of without me asking. Received coupon to order small plate, however was very limited time frame due to kitchen staffing. Breakfast was very good for a small kitchen and was made to order. All staff were friendly and professional. Housekeeping staff member saw us approaching elevators and stepped in to call it for us. Room was very clean and up to date. I would stay here again without any hesitation!
8
Christa
14 juil. 2026
·
A séjourné 1 nuit
The good: Clean room. Comfortable bed. Reasonable price. Pleasant staff. The not great: The hot tub was dirty and not terribly hot.
The good: Clean room. Comfortable bed. Reasonable price. Pleasant staff. The not great: The hot tub was dirty and not terribly hot.
Politiques de l’établissement
Arrivée
Départ
De 16:00 à 00:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-18: 936.5283697357177USD
- 2026-09-19: 754.1878398101807USD
- 2026-09-20: 215.16544421768188USD
- 2026-09-21: 183.13634205093382USD
- 2026-09-22: 237.21815428390502USD
- 2026-09-23: 405.1463630630493USD
- 2026-09-24: 266.2118038833618USD
- 2026-09-25: 576.1433315231322USD
- 2026-09-26: NO DATA
- 2026-09-27: 184.88375594329833USD
- 2026-09-28: 212.37555272827146USD
- 2026-09-29: 204.03422436676024USD
- 2026-09-30: 203.02580767593383USD
- 2026-10-01: 339.07486641998287USD
- 2026-10-02: NO DATA
- 2026-10-03: 721.2297145935058USD
- 2026-10-04: 212.37555272827146USD
- 2026-10-05: 212.03709986343384USD
- 2026-10-06: 212.37555272827146USD
- 2026-10-07: 238.42529173278808USD
- 2026-10-08: 396.72758689727783USD
- 2026-10-09: 559.0375342163086USD
- 2026-10-10: 643.1982294616698USD
- 2026-10-11: 212.37555272827146USD
- 2026-10-12: 238.04112047195434USD
- 2026-10-13: 336.61280457916257USD
- 2026-10-14: 227.4042483078003USD
- 2026-10-15: 294.6549219543457USD
- 2026-10-16: 623.0940556640625USD
- 2026-10-17: 551.0222299072266USD
- 2026-10-18: 189.3315353096008USD
- 2026-10-19: 185.3238831550598USD
- 2026-10-20: 189.3315353096008USD
- 2026-10-21: 192.3372919555664USD
- 2026-10-22: 275.4960741622925USD
- 2026-10-23: 525.4502902130126USD
- 2026-10-24: 459.8481083312988USD
- 2026-10-25: 203.3583353805542USD
- 2026-10-26: 203.3583353805542USD
- 2026-10-27: 208.36790057373045USD
- 2026-10-28: 263.0773765983581USD
- 2026-10-29: 257.4616394668579USD
- 2026-10-30: 327.5955872314453USD
- 2026-10-31: 327.5955872314453USD
- 2026-11-01: 182.31814403915405USD
- 2026-11-02: 176.3166930015564USD
- 2026-11-03: 254.45590035095213USD
- 2026-11-04: 422.7773259017944USD
- 2026-11-05: NO DATA
- 2026-11-06: 495.9169777221679USD
- 2026-11-07: 495.9169777221679USD
- 2026-11-08: 180.31431796188355USD
- 2026-11-09: 236.45152970809934USD
- 2026-11-10: 202.35642234191894USD
- 2026-11-11: 229.4080743850708USD
- 2026-11-12: 221.98390122299193USD
- 2026-11-13: 303.5797208267212USD
- 2026-11-14: 359.7364610595703USD
- 2026-11-15: 191.33537891693115USD
- 2026-11-16: 176.3066658073425USD
- 2026-11-17: 176.3066658073425USD
- 2026-11-18: 176.3066658073425USD
Check-in time starts at15:00Check-out time ends at12:00
Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.
Deposit: USD 50 per day payable by credit card from any major bank. Wallet payment not accepted (e.g. Google or Apple Pay)
Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Only dogs are allowed;Pets allowed;Pet fee: USD 50 per pet, per stay; Service animals are exempt from fees;
Front Desk Services
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Children stay free when occupying the parent or guardian's room, using existing bedding; No cribs (infant beds) availableNo rollaway/extra beds available
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.Fee for cooked-to-order breakfast: approximately USD 15 to 50 for adults, and USD 15 to 50 for children;
Équipements populaires
Restaurant
Chambres non-fumeurs
Ascenseur
Nettoyage à sec
Ménage
Salle de banquet
Général
Restaurant
Chambres non-fumeurs
Réfrigérateur
Sèche-cheveux
Douche
Salle de bain privée
Smoke-Free Property
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Station de recharge pour véhicule électrique
Services
Ascenseur
Nettoyage à sec
Ménage
Salle de banquet
Coffre-fort
Consigne à bagage
Magasin de souvenirs/Cadeaux
24-Hour Front Desk
Pet-Sitting Services
Activités
Fitness Center (nearby)