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Arabian Courtyard Hotel & Spa

87 $US

/nuit

Moyenne pour octobre

Arabian Courtyard Hotel & Spa - Image 1

Arabian Courtyard Hotel & Spa - Chambre

Arabian Courtyard Hotel & Spa - Chambre

Arabian Courtyard Hotel & Spa - Réception

Arabian Courtyard Hotel & Spa - Restaurant

Prix pour Arabian Courtyard Hotel & Spa

Sélectionnez les dates pour voir les prix et les disponibilités

87 $US

/nuit

Moyenne pour octobre

Prix moyens mensuels

À Arabian Courtyard Hotel & Spa, les prix par nuit s'élèvent en moyenne à 35 $US pendant le mois le moins cher (mai) et à 133 $US pendant le mois le plus cher (novembre), sur la base des 12 derniers mois.

Prix moyen par nuit à Arabian Courtyard Hotel & Spa selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	126 $US
février	120 $US
mars	57 $US
avril	44 $US
mai	35 $US
juin	42 $US
juillet	42 $US
août	38 $US
septembre	56 $US
octobre	87 $US
novembre	133 $US
décembre	111 $US

Le plus cher : novembre (env. 133 $US)

Le moins cher : mai (env. 35 $US)

À propos de cet établissement

Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. Si vous mettez la détente avant toute autre chose, n'hésitez pas à profiter ...

Équipements

Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. Si vous mettez la détente avant toute autre chose, n'hésitez pas à profiter des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment un centre de remise en forme, une piscine extérieure et un bain à remous. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément). Une navette gratuite vous accompagne au bord de la plage.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service de location de limousines/berlines et des journaux gratuits dans le hall. Si vous devez organiser une réunion à Dubaï, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 200 mètres carrés et comprenant un centre de conférence et des salles de réunion. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (24 h/24) et un parking avec voiturier se trouve dans l'enceinte de l'hébergement.

Repas

Laissez-vous séduire par les spécialités Cuisine régionale de Mumtaz Mahal, l'un des 2 restaurants de cet hôtel ou profitez du service d'étage 24 h/24, idéal pour une soirée cocooning en amoureux ou en solo. Détendez-vous devant un verre au bar en bord de piscine ou dans un des 3 bars/lounges de l'hébergement. Un petit déjeuner buffet est servi tous les jours de 06 h 30 à 10 h 30 moyennant un supplément.

Chambres

Les 173 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision LCD. Un accès gratuit au réseau Internet Wi-Fi et câblé vous permet de rester en contact avec le reste du monde et des chaînes par satellite assurent votre divertissement. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette de luxe et un bidet. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.

Emplacement

Arabian Courtyard Hotel & Spa est la solution idéale pour un séjour à Dubaï, en plein cœur de la ville. Vous serez à 4 minutes à pied du site Dubai Creek et à moins de 4 minutes en voiture du site Centre commercial BurJuman. Cet hôtel très pratique pour les familles se trouve à 5,2 km de Souk de l'or et à 5,3 km de World Trade Centre de Dubaï.

À proximité

Musée de Dubaï(0.1 miles)
Grande Mosquée(0.1 miles)
Souk des Textiles(0.2 miles)
Dubai Creek(0.2 miles)
Magasin de vêtements Meena Bazaar(0.3 miles)
The Dubai Heritage Village(0.8 miles)
Souk des Épices(0.9 miles)
Souk de l'or(0.9 miles)
Centre commercial Al Seef(1 miles)
Centre commercial BurJuman(1 miles)
Souk Naif(1.5 miles)
Centre commercial Deira Twin Towers(1.5 miles)
Terminal de croisière de Dubaï(1.8 miles)
Rond-point et statue de poisson(2.1 miles)
Creek Park(2.1 miles)
Aéroport international de Dubaï (DXB)(5.3 miles)
Aéroport international de Sharjah (SHJ)(20.9 miles)
Dubaï (DWC-Aéroport international Al Maktoum)(40.3 miles)

Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Organisation d'excursions

Emplacement

Al Fahidi Street, Opposite Dubai Museum and Historic Bastakiya, Vieux Dubaï, Dubaï, Émirats arabes unis

Musée de Dubaï (0.1 miles)

Grande Mosquée (0.1 miles)

Souk des Textiles (0.2 miles)

Dubai Creek (0.2 miles)

Magasin de vêtements Meena Bazaar (0.3 miles)

The Dubai Heritage Village (0.8 miles)

Plus d'informations sur l'emplacement

Options de chambre

6

Chambre Deluxe

Détails de la chambre

1 Très Grand Lit Double

ou

2 Lits Simples

Couchages 2

355 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

5

Chambre Classique

Détails de la chambre

1 Très Grand Lit Double

ou

1 Lit Simple

Couchages 2

323 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

7

Chambre Exécutive

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

355 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

6

Suite Familiale, 1 chambre

Détails de la chambre

1 Très Grand Lit Double

et

1 Canapé-Lit

Couchages 3

592 ft²

Climatisation

Wi-Fi (gratuit)

Salon séparé

Avis des voyageurs sur Arabian Courtyard Hotel & Spa

7.5

Bien

Basé sur 2 081 avis vérifiés

Qui séjourne ici ?

Affaires

14%

Couples

43%

Familles

27%

Groupes

8%

Solo

5%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

À l'Arabian Courtyard Hotel & Spa, les voyageurs soulignent régulièrement la situation pratique dans le quartier de Bur Dubai et à proximité du souk de Meena Bazaar, ainsi que le personnel généralement aimable. Ils notent cependant des chambres spacieuses mais vieillottes, une propreté et une maintenance variables, des équipements mitigés avec des problèmes d'ascenseur, et une qualité de petit-déjeuner inégale.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

À l'Arabian Courtyard Hotel & Spa, les voyageurs soulignent régulièrement la situation pratique dans le quartier de Bur Dubai et à proximité du souk de Meena Bazaar, ainsi que le personnel généralement aimable. Ils notent cependant des chambres spacieuses mais vieillottes, une propreté et une maintenance variables, des équipements mitigés avec des problèmes d'ascenseur, et une qualité de petit-déjeuner inégale.

Nombre d'entre eux apprécient la proximité du creek, des souks et des commerces à petits prix, ainsi que les restaurants sur place, la petite piscine, les soins spa et l'accès facile aux transports en commun. Les critiques reviennent souvent sur le linge usé ou odorant, la présence occasionnelle d'insectes, un décor sombre ou fatigué, une climatisation, un problème d'eau chaude ou de télévision intermittents, et quelques expériences frustrantes à la réception. Attendez-vous à un point de chute pratique et offrant un bon rapport qualité-prix dans le vieux Dubaï, avec un service souvent chaleureux, mais des équipements et un entretien qui montrent leur âge.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Plusieurs commentaires mentionnent plusieurs restaurants sur place, une petite piscine et des soins spa ; un parking/service de voiturier est disponible. Les plaintes récurrentes portent sur des ascenseurs peu fiables ou lents, certains notant un service de voiturier lent ou une disponibilité limitée des navettes.

Avis de voyageur à ce sujet

8

H

23 août 2024

·

A séjourné 4 nuits

Great location, very large rooms, BUT bathrooms seriously need refurbishment, mould in the corners, hot water flow intermittent, average breakfast spread. However on the plus side, very friendly and helpful staff, parking available, good value

Great location, very large rooms, BUT bathrooms seriously need refurbishment, mould in the corners, hot water flow intermittent, average breakfast spread. However on the plus side, very friendly and helpful staff, parking available, good value

8

Andrew

21 janv. 2025

·

A séjourné 3 nuits

Hotel was nice. Staff were very helpful whenever required. Ashraf couldn't have done more to help me when I was in the pool area.

Hotel was nice. Staff were very helpful whenever required. Ashraf couldn't have done more to help me when I was in the pool area.

4

Muhammed

22 janv. 2024

·

A séjourné 1 nuit

I am sorry to say, but this hotel is long past its great days. elevator button was broken, not clean and smelly. Very dark inside.

I am sorry to say, but this hotel is long past its great days. elevator button was broken, not clean and smelly. Very dark inside.

8

Yannick

3 mars 2025

·

A séjourné 4 nuits

Good location , room was nice. breakfast must be improved. Pool was also nice

Good location , room was nice. breakfast must be improved. Pool was also nice

8

Shabbir

29 janv. 2024

·

A séjourné 3 nuits

4 years ago, one elevator was under maintenance and 4 years later the same elevator is still under maintenance. lol!!!

4 years ago, one elevator was under maintenance and 4 years later the same elevator is still under maintenance. lol!!!

10

christel

7 déc. 2024

·

A séjourné 2 nuits

Tijdens de nacht geen shuttle service. Overdag tegen betaling. Ouder hotel op zijn Egyptisch gedecoreerd, gelegen in het oude gedeelte van Dubai Massage was uitstekend. Verschillende eetgelegenheden. Restaurant boven met terras en uitzicht. Dichtbij allerlei souks met shopping en eetgel. Overkant van de rivier bevinden zixh de gold and spice souk.

Tijdens de nacht geen shuttle service. Overdag tegen betaling. Ouder hotel op zijn Egyptisch gedecoreerd, gelegen in het oude gedeelte van Dubai Massage was uitstekend. Verschillende eetgelegenheden. Restaurant boven met terras en uitzicht. Dichtbij allerlei souks met shopping en eetgel. Overkant van de rivier bevinden zixh de gold and spice souk.

10

Vicky

22 févr. 2023

·

A séjourné 3 nuits

Clean, very convenient location, great valet service.

Clean, very convenient location, great valet service.

4

Tanvi

12 mai 2023

·

A séjourné 3 nuits

The hotel itself needs maintenance, I was stuck in the elevator for 30 mins before they managed to rescue me out. Not very clean either, the turndown service doesn’t do much. However, the surrounding area is good. Close to metro and the Souq.

The hotel itself needs maintenance, I was stuck in the elevator for 30 mins before they managed to rescue me out. Not very clean either, the turndown service doesn’t do much. However, the surrounding area is good. Close to metro and the Souq.

8

Errol H.

13 juin 2024

·

A séjourné 3 nuits

It was good. There was demolition going on across the street so it was a bit noisy at night and only one elevator worked so it was always crowded.

It was good. There was demolition going on across the street so it was a bit noisy at night and only one elevator worked so it was always crowded.

8

sukhpreet

16 avr. 2024

·

A séjourné 2 nuits

Valet parking took forever

Valet parking took forever

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est inégale : certains clients ont trouvé les chambres et les salles de bains propres, tandis que d'autres ont signalé des chambres sales ou odorantes, du linge et des serviettes tachés ou usés, et la présence occasionnelle d'insectes (punaises de lit). Certaines personnes ont également trouvé les espaces communs sales ou fatigués.

Avis de voyageur à ce sujet

10

Rachid

12 mars 2024

·

A séjourné 4 nuits

the staff are friendly and the room is so well designed and clean.

the staff are friendly and the room is so well designed and clean.

2

Parminder

14 juin 2024

·

A séjourné 13 nuits

There where bed bugs that bite my mum all over

There where bed bugs that bite my mum all over

8

Asem

4 mai 2023

·

A séjourné 1 nuit

Quiet, clean and friendly

Quiet, clean and friendly

4

Muhammed

22 janv. 2024

·

A séjourné 1 nuit

I am sorry to say, but this hotel is long past its great days. elevator button was broken, not clean and smelly. Very dark inside.

I am sorry to say, but this hotel is long past its great days. elevator button was broken, not clean and smelly. Very dark inside.

2

Harjeet

11 janv. 2024

·

A séjourné 2 nuits

This the worse place to stay bed has bugs restaurant has roches very smelly room elevator is broken only elevator is working you have to wait long time manager has a attitude problem doesn’t care if you complain expedia need to block them from there listings I was there with my family I had worse experience of my life wasted money and time you will be very sorry if you book here I gurantee you thx

This the worse place to stay bed has bugs restaurant has roches very smelly room elevator is broken only elevator is working you have to wait long time manager has a attitude problem doesn’t care if you complain expedia need to block them from there listings I was there with my family I had worse experience of my life wasted money and time you will be very sorry if you book here I gurantee you thx

2

NIZAR A

18 oct. 2024

·

A séjourné 3 nuits

At the time of Check-in, the room was dirty and dirty, water was leaking. We asked for another room they charged extra for the family room and we found cigrattes on the carpets. VERY BAD SERVICE THEY DESTROYED MY VACATION. I HAVE A VIDEO AND PICTURE WITH THE HOTEL STAFF IN THE ROOMS.

At the time of Check-in, the room was dirty and dirty, water was leaking. We asked for another room they charged extra for the family room and we found cigrattes on the carpets. VERY BAD SERVICE THEY DESTROYED MY VACATION. I HAVE A VIDEO AND PICTURE WITH THE HOTEL STAFF IN THE ROOMS.

4

Yaqim

12 févr. 2024

·

A séjourné 1 nuit

The hotel is pretty dated. The beds seemed to have some mites in it. Restroom and shower were clean however towels were very old and had a smell to it. Hand towels were siimply not available.

The hotel is pretty dated. The beds seemed to have some mites in it. Restroom and shower were clean however towels were very old and had a smell to it. Hand towels were siimply not available.

2

CHING-CHIEN

14 déc. 2023

·

A séjourné 3 nuits

I've stayed many times in this hotel, but it seems in recent years, it's going downward only. All my customers around also said this hotel quality reduced too much. The luggage and front desk service and Sherlock Holmes bar are good and excellent. But the reception and environment of whole hotel are very worse. I booked for one room with two twin beds but they only provide one room and reluctant to admit it's their mistake. The environment and route to everywhere are terrible. cleaness very bad, you can see stains on pillow, sheets... elevators not functioning safe and comfort, air conditioning always crazy hot during day time and freezing cold at night and no way to adjust....service and facility all worse than ever seen. This is a hotel I will never stay and will only give bad credit to others.

I've stayed many times in this hotel, but it seems in recent years, it's going downward only. All my customers around also said this hotel quality reduced too much. The luggage and front desk service and Sherlock Holmes bar are good and excellent. But the reception and environment of whole hotel are very worse. I booked for one room with two twin beds but they only provide one room and reluctant to admit it's their mistake. The environment and route to everywhere are terrible. cleaness very bad, you can see stains on pillow, sheets... elevators not functioning safe and comfort, air conditioning always crazy hot during day time and freezing cold at night and no way to adjust....service and facility all worse than ever seen. This is a hotel I will never stay and will only give bad credit to others.

8

Asim

3 mars 2025

·

A séjourné 1 nuit

The hotel is located in Meena Bazaar, Bur Dubai, with lots of Asian shops and restaurants. Abra-station (water bus) is a mere 5min walk away - take the Abra to Deira for 1 Aed! clean hotel, a little cold room - AC was too good, I guess! Hotel needs to be shined up a little, but is nice, generally speaking. Its a good 3.5 star hotel.

The hotel is located in Meena Bazaar, Bur Dubai, with lots of Asian shops and restaurants. Abra-station (water bus) is a mere 5min walk away - take the Abra to Deira for 1 Aed! clean hotel, a little cold room - AC was too good, I guess! Hotel needs to be shined up a little, but is nice, generally speaking. Its a good 3.5 star hotel.

10

Allan

14 déc. 2023

·

A séjourné 2 nuits

Great place to stay. Has two restaurants onsite. Good food. Good prices. Great service. Immaculate and all in great condition.

Great place to stay. Has two restaurants onsite. Good food. Good prices. Great service. Immaculate and all in great condition.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont souvent spacieuses et certains clients trouvent les lits confortables, mais le décor est démodé et l'éclairage peut être sombre. Les problèmes de maintenance récurrents comprennent des pannes de climatisation et de télévision, un manque d'eau chaude intermittent, une usure ou des inondations dans la salle de bain, des bruits extérieurs occasionnels et une connexion Wi-Fi lente.

Avis de voyageur à ce sujet

8

H

23 août 2024

·

A séjourné 4 nuits

Great location, very large rooms, BUT bathrooms seriously need refurbishment, mould in the corners, hot water flow intermittent, average breakfast spread. However on the plus side, very friendly and helpful staff, parking available, good value

Great location, very large rooms, BUT bathrooms seriously need refurbishment, mould in the corners, hot water flow intermittent, average breakfast spread. However on the plus side, very friendly and helpful staff, parking available, good value

10

Pauline

20 oct. 2024

·

A séjourné 4 nuits

Our stay was amazing. From the time our taxi pulled up till we departed, we were treated extremely well. We arrived early in the day and the receptionist gave us our rooms early. What large, spacious rooms they were too. Comfortable beds and a spacious bathroom. Good shower. We even had a separate lounge with a sink and microwave. The staff were amazing greeting us each time as long lost friends. Everyone was so willing to help. Swimming pool looked great but unfortunately ran out of time to have a swim as there was too much to do. Our room was serviced well providing bottles of water which was much appreciated. Beds lovely and comfortable. Would love to return.

Our stay was amazing. From the time our taxi pulled up till we departed, we were treated extremely well. We arrived early in the day and the receptionist gave us our rooms early. What large, spacious rooms they were too. Comfortable beds and a spacious bathroom. Good shower. We even had a separate lounge with a sink and microwave. The staff were amazing greeting us each time as long lost friends. Everyone was so willing to help. Swimming pool looked great but unfortunately ran out of time to have a swim as there was too much to do. Our room was serviced well providing bottles of water which was much appreciated. Beds lovely and comfortable. Would love to return.

8

Yannick

3 mars 2025

·

A séjourné 4 nuits

Good location , room was nice. breakfast must be improved. Pool was also nice

Good location , room was nice. breakfast must be improved. Pool was also nice

6

Shirley

4 janv. 2025

·

A séjourné 1 nuit

The website's high ratings raised my expectations, but unfortunately, the experience fell short. While the location was convenient, the rooms need significant updates, as the one we stayed in was overly dark. Although the towels and linens were clean, they were noticeably worn and in need of replacement. The service was commendable, but the hotel could benefit from some much-needed upgrades to enhance the overall guest experience. Lastly, there was no mention of the Dubai Museum being closed for nearly two years, which is a highlight of the location.

The website's high ratings raised my expectations, but unfortunately, the experience fell short. While the location was convenient, the rooms need significant updates, as the one we stayed in was overly dark. Although the towels and linens were clean, they were noticeably worn and in need of replacement. The service was commendable, but the hotel could benefit from some much-needed upgrades to enhance the overall guest experience. Lastly, there was no mention of the Dubai Museum being closed for nearly two years, which is a highlight of the location.

10

Ravi

16 déc. 2024

·

A séjourné 2 nuits

WiFi was pretty slow

WiFi was pretty slow

6

Vijay

18 août 2024

·

A séjourné 4 nuits

The location was amazing. The comfort of the bed was not to my taste. It was hard. The room was spacious, bathroom was a bit smaller than an average Emerati toilet. The wood varnish was a bit too dark and had darkened to room much darker. Could have been a bit more light natural varnish.

The location was amazing. The comfort of the bed was not to my taste. It was hard. The room was spacious, bathroom was a bit smaller than an average Emerati toilet. The wood varnish was a bit too dark and had darkened to room much darker. Could have been a bit more light natural varnish.

6

olufemi

26 août 2024

·

A séjourné 7 nuits

the hotel need refurbishment, the bathroom floor is always flooded after bathing.

the hotel need refurbishment, the bathroom floor is always flooded after bathing.

2

Rajesh

30 août 2024

·

A séjourné 1 nuit

the service at the desk was terrible, i was a couple of hours early due to my flight, my room was ready but they still charged me. The Ac didn't work in my room. The TV had only 4 English speaking channels as oppose to the many offered. The tap in the new room offered was broken and the towels we hard and discoloured.

the service at the desk was terrible, i was a couple of hours early due to my flight, my room was ready but they still charged me. The Ac didn't work in my room. The TV had only 4 English speaking channels as oppose to the many offered. The tap in the new room offered was broken and the towels we hard and discoloured.

6

Harminder

17 oct. 2024

·

A séjourné 1 nuit

Good is that lots of places around and its in old Dubai. Also they accommodated early checkin for me. Bad - The TV in the room did not work. I was told there was a minibar in the room, which there wasn't.

Good is that lots of places around and its in old Dubai. Also they accommodated early checkin for me. Bad - The TV in the room did not work. I was told there was a minibar in the room, which there wasn't.

2

Ragnish

17 nov. 2023

·

A séjourné 2 nuits

I had the worst and horrible experience at this Hotel - the room carpet was completely soaked in water and my night pajamas got wet by the wet carpet and I had to sleep wearing pants with total discomfort- when asked to change the room they had no room available and the housekeeping put some towels on the carpet which soon got soaked as well - they changed the room next day but that room was bad too with no running hot water in the shower

I had the worst and horrible experience at this Hotel - the room carpet was completely soaked in water and my night pajamas got wet by the wet carpet and I had to sleep wearing pants with total discomfort- when asked to change the room they had no room available and the housekeeping put some towels on the carpet which soon got soaked as well - they changed the room next day but that room was bad too with no running hot water in the shower

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

De nombreux clients apprécient le personnel amical et serviable à la réception, au service d'étage et dans les restaurants, certains ayant pu bénéficier d'un enregistrement anticipé. Cependant, plusieurs commentaires signalent une gestion de la réception incohérente, des problèmes de file d'attente, des politiques rigides ou des frais supplémentaires, ainsi qu'un manque de réactivité ou une attitude désagréable occasionnelle.

Avis de voyageur à ce sujet

8

Farida

23 févr. 2023

·

A séjourné 6 nuits

Fatima at the front desk was very accommodating. Also service at Mumtaz Mahal (especially Prakash and are Renu) were exceptional. Staff very pleasant.

Fatima at the front desk was very accommodating. Also service at Mumtaz Mahal (especially Prakash and are Renu) were exceptional. Staff very pleasant.

8

Shyam

1 févr. 2025

·

A séjourné 1 nuit

Friendly, good service and helpful all around

Friendly, good service and helpful all around

2

Haresh

8 mars 2025

·

A séjourné 4 nuits

I am writing to formally express my deep dissatisfaction with the unethical and unprofessional treatment I have received from Arabian Courtyard Hotel regarding my recent reservation. I cancelled my reservation two days before my schedule check -in, Yet I was still charged for the full four- days stay. Despite multiple attempts to resolve this fairly, including four emails and multiple phone calls, their management has been completely unresponsive, Shockingly, my calls were even hung up twice, which is entirely unprofessional and unacceptable. Asa good will gesture, I requested to be charged for only one night instead of the four- full day stay. Even Expedia intervened d on my behalf, they refuse to coperate. This conduct is not only unethical and unprofessional but also potentially illegal under consumer protection law. I demand an immediate refund for the excessive charged beyond a one -night stay. I am prepared to escalate this matter to Dubai's Department of Tourism.

I am writing to formally express my deep dissatisfaction with the unethical and unprofessional treatment I have received from Arabian Courtyard Hotel regarding my recent reservation. I cancelled my reservation two days before my schedule check -in, Yet I was still charged for the full four- days stay. Despite multiple attempts to resolve this fairly, including four emails and multiple phone calls, their management has been completely unresponsive, Shockingly, my calls were even hung up twice, which is entirely unprofessional and unacceptable. Asa good will gesture, I requested to be charged for only one night instead of the four- full day stay. Even Expedia intervened d on my behalf, they refuse to coperate. This conduct is not only unethical and unprofessional but also potentially illegal under consumer protection law. I demand an immediate refund for the excessive charged beyond a one -night stay. I am prepared to escalate this matter to Dubai's Department of Tourism.

2

Kulwinder

7 mars 2024

·

I've been to many hotels in my life, and I would NOT call this a hotel. I booked it for two nights, and left the hotel in the MIDDLE of the FIRST night for a different hotel. The windows had paint, dirt, scratches all over them. There were weird holes in the ceiling. Nothing in the hotel had been cleaned in a long time it seemed. All the outlets were physically broken. EVEN the main elevator was more dirty and awful than I could have imagined, it seemed as if people were just spitting in it and no one was cleaning it. I was planning on leaving the day after I checked in because of the conditions, but the reason I just had to leave in the middle of the night was because of the night manager. He was a Pakistani guy, I forget his name, but he DID NOT KNOW how to speak with another HUMAN BEING. Most disrespectful person I've ever encountered. Even simple genuine questions or requests, he completely threw a tantrum about. DO NOT STAY IN THIS HOTEL

I've been to many hotels in my life, and I would NOT call this a hotel. I booked it for two nights, and left the hotel in the MIDDLE of the FIRST night for a different hotel. The windows had paint, dirt, scratches all over them. There were weird holes in the ceiling. Nothing in the hotel had been cleaned in a long time it seemed. All the outlets were physically broken. EVEN the main elevator was more dirty and awful than I could have imagined, it seemed as if people were just spitting in it and no one was cleaning it. I was planning on leaving the day after I checked in because of the conditions, but the reason I just had to leave in the middle of the night was because of the night manager. He was a Pakistani guy, I forget his name, but he DID NOT KNOW how to speak with another HUMAN BEING. Most disrespectful person I've ever encountered. Even simple genuine questions or requests, he completely threw a tantrum about. DO NOT STAY IN THIS HOTEL

10

Pauline

20 oct. 2024

·

A séjourné 4 nuits

Our stay was amazing. From the time our taxi pulled up till we departed, we were treated extremely well. We arrived early in the day and the receptionist gave us our rooms early. What large, spacious rooms they were too. Comfortable beds and a spacious bathroom. Good shower. We even had a separate lounge with a sink and microwave. The staff were amazing greeting us each time as long lost friends. Everyone was so willing to help. Swimming pool looked great but unfortunately ran out of time to have a swim as there was too much to do. Our room was serviced well providing bottles of water which was much appreciated. Beds lovely and comfortable. Would love to return.

Our stay was amazing. From the time our taxi pulled up till we departed, we were treated extremely well. We arrived early in the day and the receptionist gave us our rooms early. What large, spacious rooms they were too. Comfortable beds and a spacious bathroom. Good shower. We even had a separate lounge with a sink and microwave. The staff were amazing greeting us each time as long lost friends. Everyone was so willing to help. Swimming pool looked great but unfortunately ran out of time to have a swim as there was too much to do. Our room was serviced well providing bottles of water which was much appreciated. Beds lovely and comfortable. Would love to return.

10

Abraham

26 mars 2023

·

A séjourné 2 nuits

We have always enjoyed our stay with this property and on this trip we were impressed with Ms. Ghazala at the reception for accommodating and welcoming us with smile.

We have always enjoyed our stay with this property and on this trip we were impressed with Ms. Ghazala at the reception for accommodating and welcoming us with smile.

10

Kaniza

2 déc. 2023

·

A séjourné 3 nuits

This was my fourth visit to Arabian Courtyard, i always enjoy staying here for a few day's. Just so i can visit the souks and gold shops. The hotel staff are always friendly. Hopefully see you again soon

This was my fourth visit to Arabian Courtyard, i always enjoy staying here for a few day's. Just so i can visit the souks and gold shops. The hotel staff are always friendly. Hopefully see you again soon

10

Mohammed

3 janv. 2025

·

A séjourné 1 nuit

Everything was great. Especially, the stuffs were very professional and helpful. Saima at the front desk and Ismail for general service were great and friendly. Although my stay was short, I thoroughly enjoyed the time there. I'll certainly stay again.

Everything was great. Especially, the stuffs were very professional and helpful. Saima at the front desk and Ismail for general service were great and friendly. Although my stay was short, I thoroughly enjoyed the time there. I'll certainly stay again.

8

Mubarak

2 mars 2024

·

A séjourné 2 nuits

Striving to benchmark. Nice people at front desk. Busy xrowded place.

Striving to benchmark. Nice people at front desk. Busy xrowded place.

4

Rupinder

19 févr. 2023

·

A séjourné 4 nuits

Hotel checkin was chaotic with people jumping the queues and staff did not step in to manage the queues. There was only one girl checking in and checking out guests. Beware of the mosquitoes in the lounge area! Really Disappointed that hotel charged us for breakfast but did provide the breakfast take out on the day of early checkout at 6:00 am with kids! Room was good size with little kitchenette however we had issues with lights not working which took few attempts to fix. Housekeeping was good but there was never enough complimentary water in room for all the guest. Staff were pleasant and happy to assist when required. Shuttle service to LeMer beach was also good. Location not recommended for relaxing holiday. Area is surrounded by markets, very dusty Definitely not a 4 star hotel….Having stayed in so many hotels and for Dubai standards i would give it 2 stars.

Hotel checkin was chaotic with people jumping the queues and staff did not step in to manage the queues. There was only one girl checking in and checking out guests. Beware of the mosquitoes in the lounge area! Really Disappointed that hotel charged us for breakfast but did provide the breakfast take out on the day of early checkout at 6:00 am with kids! Room was good size with little kitchenette however we had issues with lights not working which took few attempts to fix. Housekeeping was good but there was never enough complimentary water in room for all the guest. Staff were pleasant and happy to assist when required. Shuttle service to LeMer beach was also good. Location not recommended for relaxing holiday. Area is surrounded by markets, very dusty Definitely not a 4 star hotel….Having stayed in so many hotels and for Dubai standards i would give it 2 stars.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

La situation géographique est un atout constant dans le quartier de Bur Dubai/Meena Bazaar, à proximité du creek, des souks, des commerces, des restaurants et des transports en commun ; idéal pour les séjours courts et l'accès à l'aéroport. Certains notent des odeurs de rue, de la poussière ou des nuisances sonores occasionnelles provenant de chantiers de construction à proximité.

Avis de voyageur à ce sujet

10

Virginia

6 mars 2024

·

A séjourné 1 nuit

Ligging was heerlijk

Ligging was heerlijk

10

Fareeda Nizar Ali

11 déc. 2024

·

A séjourné 5 nuits

Easy Access to Everything

Easy Access to Everything

10

christel

7 déc. 2024

·

A séjourné 2 nuits

Tijdens de nacht geen shuttle service. Overdag tegen betaling. Ouder hotel op zijn Egyptisch gedecoreerd, gelegen in het oude gedeelte van Dubai Massage was uitstekend. Verschillende eetgelegenheden. Restaurant boven met terras en uitzicht. Dichtbij allerlei souks met shopping en eetgel. Overkant van de rivier bevinden zixh de gold and spice souk.

Tijdens de nacht geen shuttle service. Overdag tegen betaling. Ouder hotel op zijn Egyptisch gedecoreerd, gelegen in het oude gedeelte van Dubai Massage was uitstekend. Verschillende eetgelegenheden. Restaurant boven met terras en uitzicht. Dichtbij allerlei souks met shopping en eetgel. Overkant van de rivier bevinden zixh de gold and spice souk.

10

Assaf

17 avr. 2023

·

A séjourné 3 nuits

Convenient location in the old city

Convenient location in the old city

10

Assaf

18 avr. 2023

·

A séjourné 4 nuits

Great location in the old city

Great location in the old city

10

YONGHA

10 janv. 2025

·

A séjourné 3 nuits

올드시티를 둘러보려면 최적의 위치예요. 즐거운 시간을 보냈습니다.

올드시티를 둘러보려면 최적의 위치예요. 즐거운 시간을 보냈습니다.

10

Alexandre

7 janv. 2024

·

A séjourné 5 nuits

The location is excellent, close to the old Dubai and the street markets. Lots of restaurants, shops, groceries, etc nearby. Staff was very friendly and helped us at all times. Great service by reception desk, the restaurant at the 7th floor and the cleaner who took care of our room. The room looks a bit dated but everything works and it was not an issue. No outside noise, TV had western channels and aircon works really well. I'd stay there again and recommend the hotel to other travelers who want to stay near the old Dubai, instead of the flashy new districts. Thank you for the great service.

The location is excellent, close to the old Dubai and the street markets. Lots of restaurants, shops, groceries, etc nearby. Staff was very friendly and helped us at all times. Great service by reception desk, the restaurant at the 7th floor and the cleaner who took care of our room. The room looks a bit dated but everything works and it was not an issue. No outside noise, TV had western channels and aircon works really well. I'd stay there again and recommend the hotel to other travelers who want to stay near the old Dubai, instead of the flashy new districts. Thank you for the great service.

8

SAKAI

5 mars 2025

·

A séjourné 2 nuits

1泊1部屋¥9,000ほどであった。ドバイの物価を考えると安く泊まれたと思う。空港から近い場所にあるため、トランジット観光を行いたい短期滞在者に向いている。ただし、ホテル周辺はインド人街となっているため、歩いてて匂いがキツイなと思うことが多々あった。インドが苦手な人にはおすすめしない。（無論汚い訳ではない）

1泊1部屋¥9,000ほどであった。ドバイの物価を考えると安く泊まれたと思う。空港から近い場所にあるため、トランジット観光を行いたい短期滞在者に向いている。ただし、ホテル周辺はインド人街となっているため、歩いてて匂いがキツイなと思うことが多々あった。インドが苦手な人にはおすすめしない。（無論汚い訳ではない）

8

Asim

3 mars 2025

·

A séjourné 1 nuit

The hotel is located in Meena Bazaar, Bur Dubai, with lots of Asian shops and restaurants. Abra-station (water bus) is a mere 5min walk away - take the Abra to Deira for 1 Aed! clean hotel, a little cold room - AC was too good, I guess! Hotel needs to be shined up a little, but is nice, generally speaking. Its a good 3.5 star hotel.

The hotel is located in Meena Bazaar, Bur Dubai, with lots of Asian shops and restaurants. Abra-station (water bus) is a mere 5min walk away - take the Abra to Deira for 1 Aed! clean hotel, a little cold room - AC was too good, I guess! Hotel needs to be shined up a little, but is nice, generally speaking. Its a good 3.5 star hotel.

10

ramesh

18 nov. 2023

·

A séjourné 1 nuit

Heart of bur Dubai All access available

Heart of bur Dubai All access available

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

De nombreux clients apprécient les options de restauration sur place et apprécient généralement la nourriture ; le petit-déjeuner est décrit comme bon par certains et moyen ou nécessitant des améliorations par d'autres. Le service au restaurant est souvent salué, bien que les places assises aux heures de pointe puissent être limitées.

Avis de voyageur à ce sujet

10

Sashi

12 avr. 2023

·

A séjourné 6 nuits

This hotel is surrounded by shops. 15 to 30 minute Depends on the traffic closer to the airport. All the activities like the frame, global village etc was closer. Calling Uber was no problem. From the desk staff, housekeepers were very helpful any time of the day. The restaurant in the hotel had good food.

This hotel is surrounded by shops. 15 to 30 minute Depends on the traffic closer to the airport. All the activities like the frame, global village etc was closer. Calling Uber was no problem. From the desk staff, housekeepers were very helpful any time of the day. The restaurant in the hotel had good food.

8

Farida

23 févr. 2023

·

A séjourné 6 nuits

Fatima at the front desk was very accommodating. Also service at Mumtaz Mahal (especially Prakash and are Renu) were exceptional. Staff very pleasant.

Fatima at the front desk was very accommodating. Also service at Mumtaz Mahal (especially Prakash and are Renu) were exceptional. Staff very pleasant.

8

Taherabanu

9 sept. 2024

·

A séjourné 1 nuit

Very comfortable hotel and the staff were excellent. Breakfast was good .

Very comfortable hotel and the staff were excellent. Breakfast was good .

8

Abdul

26 juin 2023

·

A séjourné 5 nuits

Breakfast buffet was very nice the waiters were very helpful and polite.

Breakfast buffet was very nice the waiters were very helpful and polite.

8

Yannick

3 mars 2025

·

A séjourné 4 nuits

Good location , room was nice. breakfast must be improved. Pool was also nice

Good location , room was nice. breakfast must be improved. Pool was also nice

6

Driss

28 févr. 2023

·

A séjourné 8 nuits

nothing special . the only good thing is the attention of the staff who try to be very helpful Very good variety at breakfast but very few tables to sit

nothing special . the only good thing is the attention of the staff who try to be very helpful Very good variety at breakfast but very few tables to sit

10

Keith

18 sept. 2023

·

A séjourné 2 nuits

Comfortable hotel in the heart of Bur Dubai. Great location, attentive and helpful staff, magnificent range of restaurants onsite. We thoroughly enjoyed our stay. The only minor disappointment was the breakfast that was not international enough. But, we would happily go back again.

Comfortable hotel in the heart of Bur Dubai. Great location, attentive and helpful staff, magnificent range of restaurants onsite. We thoroughly enjoyed our stay. The only minor disappointment was the breakfast that was not international enough. But, we would happily go back again.

10

Praful

15 déc. 2022

·

A séjourné 7 nuits

Very pleasant stay as upgraded to executive room, lovely and ever so helpful staff, good choices and variety of food at breakfast time, very good location as shops/restaurants and Creek very nearby.

Very pleasant stay as upgraded to executive room, lovely and ever so helpful staff, good choices and variety of food at breakfast time, very good location as shops/restaurants and Creek very nearby.

4

Rupinder

19 févr. 2023

·

A séjourné 4 nuits

Hotel checkin was chaotic with people jumping the queues and staff did not step in to manage the queues. There was only one girl checking in and checking out guests. Beware of the mosquitoes in the lounge area! Really Disappointed that hotel charged us for breakfast but did provide the breakfast take out on the day of early checkout at 6:00 am with kids! Room was good size with little kitchenette however we had issues with lights not working which took few attempts to fix. Housekeeping was good but there was never enough complimentary water in room for all the guest. Staff were pleasant and happy to assist when required. Shuttle service to LeMer beach was also good. Location not recommended for relaxing holiday. Area is surrounded by markets, very dusty Definitely not a 4 star hotel….Having stayed in so many hotels and for Dubai standards i would give it 2 stars.

Hotel checkin was chaotic with people jumping the queues and staff did not step in to manage the queues. There was only one girl checking in and checking out guests. Beware of the mosquitoes in the lounge area! Really Disappointed that hotel charged us for breakfast but did provide the breakfast take out on the day of early checkout at 6:00 am with kids! Room was good size with little kitchenette however we had issues with lights not working which took few attempts to fix. Housekeeping was good but there was never enough complimentary water in room for all the guest. Staff were pleasant and happy to assist when required. Shuttle service to LeMer beach was also good. Location not recommended for relaxing holiday. Area is surrounded by markets, very dusty Definitely not a 4 star hotel….Having stayed in so many hotels and for Dubai standards i would give it 2 stars.

10

Allan

14 déc. 2023

·

A séjourné 2 nuits

Great place to stay. Has two restaurants onsite. Good food. Good prices. Great service. Immaculate and all in great condition.

Great place to stay. Has two restaurants onsite. Good food. Good prices. Great service. Immaculate and all in great condition.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

6

Driss

28 févr. 2023

·

A séjourné 8 nuits

nothing special . the only good thing is the attention of the staff who try to be very helpful Very good variety at breakfast but very few tables to sit

nothing special . the only good thing is the attention of the staff who try to be very helpful Very good variety at breakfast but very few tables to sit

8

Farida

23 févr. 2023

·

A séjourné 6 nuits

Fatima at the front desk was very accommodating. Also service at Mumtaz Mahal (especially Prakash and are Renu) were exceptional. Staff very pleasant.

Fatima at the front desk was very accommodating. Also service at Mumtaz Mahal (especially Prakash and are Renu) were exceptional. Staff very pleasant.

10

Vicky

22 févr. 2023

·

A séjourné 3 nuits

Clean, very convenient location, great valet service.

Clean, very convenient location, great valet service.

4

Rupinder

19 févr. 2023

·

A séjourné 4 nuits

Hotel checkin was chaotic with people jumping the queues and staff did not step in to manage the queues. There was only one girl checking in and checking out guests. Beware of the mosquitoes in the lounge area! Really Disappointed that hotel charged us for breakfast but did provide the breakfast take out on the day of early checkout at 6:00 am with kids! Room was good size with little kitchenette however we had issues with lights not working which took few attempts to fix. Housekeeping was good but there was never enough complimentary water in room for all the guest. Staff were pleasant and happy to assist when required. Shuttle service to LeMer beach was also good. Location not recommended for relaxing holiday. Area is surrounded by markets, very dusty Definitely not a 4 star hotel….Having stayed in so many hotels and for Dubai standards i would give it 2 stars.

Hotel checkin was chaotic with people jumping the queues and staff did not step in to manage the queues. There was only one girl checking in and checking out guests. Beware of the mosquitoes in the lounge area! Really Disappointed that hotel charged us for breakfast but did provide the breakfast take out on the day of early checkout at 6:00 am with kids! Room was good size with little kitchenette however we had issues with lights not working which took few attempts to fix. Housekeeping was good but there was never enough complimentary water in room for all the guest. Staff were pleasant and happy to assist when required. Shuttle service to LeMer beach was also good. Location not recommended for relaxing holiday. Area is surrounded by markets, very dusty Definitely not a 4 star hotel….Having stayed in so many hotels and for Dubai standards i would give it 2 stars.

10

Russell

3 févr. 2023

·

A séjourné 5 nuits

Amongst the locals.

Amongst the locals.

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 00:00

Avant 12:00

Dépôt de garantie

Pour cet établissement, un dépôt de garantie entièrement remboursable vous sera demandé.

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

octobre 2026

novembre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Cet hébergement assure votre transfert depuis l'aéroport (prestation pouvant donner lieu à un supplément). Vous devez contacter l’hébergement à ce sujet avant votre départ, au moyen des coordonnées fournies dans la confirmation de réservation. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.

Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.

Dépôt : 200 AED par hébergement, par jour

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
Cet hébergement accepte les cartes de crédit ; espèces non acceptées
Cet hébergement se réserve le droit de procéder à une pré-autorisation sur votre carte de paiement avant votre arrivée.
Des modes de paiement sans espèces sont disponibles
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée et une trousse de secours

L'hébergement est gratuit pour un enfant âgé de 5 ans ou moins qui occupe la même chambre que ses parents ou tuteurs et qui utilise la literie en place.
Seules les personnes enregistrées peuvent accéder aux chambres.
L'accès à certaines infrastructures peut être restreint. Pour plus d'informations à ce sujet, vous pouvez contacter l'hébergement grâce aux coordonnées fournies dans la confirmation de réservation.
Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
Modes de paiement sans espèces disponibles pour toutes les transactions.

Le petit déjeuner buffet coûte environ 75 AED par adulte et environ 40 AED par enfant.
Navette aéroport : 150 AED par chambre, aller simple
Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
Un supplément est prévu en cas d’arrivée entre minuit et 12 h 00
Supplément en cas de départ tardif : 200 AED (sous réserve de disponibilité)
Lit d'appoint : 150.0 AED par nuit
Les frais d'utilisation de 30 AED par personne et par jour incluent également l'utilisation des éléments suivants : sauna

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.