Eric Vökel Boutique Apartments - Atocha Suites
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From
250 $US
/nuit
À propos de cet établissement
Une piscine extérieure, un bain à remous et un parking sans service de voiturier sont à votre disposition dans cet appart'hôtel non-fumeurs. L'accès Wi-Fi dans les parties communes est fourni gratuitement. Un service de conciergerie, un ser...
Emplacement
Dans le quartier Palos de la Frontera à Madrid, vous trouverez Eric Vökel Boutique Apartments - Atocha Suites près d'une station de métro. Si les célèbres Plaza de Cibeles et Porte d’Alcalá figurent parmi les immanquables, les voyageurs en mal de shopping se tourneront vers les non moins emblématiques Gran Via et Paseo de la Castellana. Envie de vibrer le temps d'une soirée ? Consultez l'affiche des illustres Movistar Arena et Stade Bernabéu.
Parking
Piscine
Chambres non-fumeurs
Chambre familiale
Coffre-fort
Piscine extérieure
Options de chambre
8
Appartement Standard Avec Terrasse
Détails de la chambre
1 Lit Double
1 Canapé-Lit
Couchages 4
431 ft²
BalconClimatisationChauffageCuisinePiscine profonde
Room #62243424
6
Appartement
Détails de la chambre
1 Lit Double
1 Canapé-Lit
Couchages 4
431 ft²
ClimatisationChauffageCuisinePiscine profonde
6
Two-Bedroom Apartment with 2 Bathrooms
Détails de la chambre
2 Lits Simples
1 Lit Double
1 Canapé-Lit
Couchages 6
646 ft²
ClimatisationChauffageCuisinePiscine profonde
6
Appartement 2 pièces
Détails de la chambre
1 Lit Double
2 Lits Simples
1 Canapé-Lit
Couchages 6
592 ft²
ClimatisationChauffageCuisinePiscine profonde
9
Superior Apartment with Parking
Détails de la chambre
1 Lit Double
2 Lits Simples
1 Canapé-Lit
Couchages 6
1507 ft²
ClimatisationChauffageCuisinePiscine profondeEntrée privée
1
Room #62243425
Détails de la chambre
Salle de bain privée
Avis des voyageurs sur Eric Vökel Boutique Apartments - Atocha Suites
8.8
Fabuleux
Basé sur 822 avis vérifiés
Qui séjourne ici ?
Affaires
6%
Couples
21%
Familles
57%
Groupes
13%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'Eric Vökel Boutique Apartments - Atocha Suites, les voyageurs apprécient la propreté des appartements et la proximité pratique de la gare d'Atocha et des principaux musées. Ils soulignent également le personnel agréable de jour, mais notent un soutien irrégulier en dehors des heures d'ouverture et quelques nuisances sonores provenant de la rue.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'Eric Vökel Boutique Apartments - Atocha Suites, les voyageurs apprécient la propreté des appartements et la proximité pratique de la gare d'Atocha et des principaux musées. Ils soulignent également le personnel agréable de jour, mais notent un soutien irrégulier en dehors des heures d'ouverture et quelques nuisances sonores provenant de la rue.
Les appartements sont généralement spacieux et modernes, avec des cuisines et un service de blanchisserie pratiques, bien que certains soient un peu petits, certains canapés-lits soient décevants et que le Wi-Fi puisse être instable dans les chambres. Les installations telles qu'une petite piscine ou un spa et des terrasses sont appréciées, mais les horaires peuvent être limités et le parking sur place est restreint. Attendez-vous à un hébergement de type appartement, pratique et proche des transports, idéal pour les séjours en autonomie.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les clients apprécient la piscine/jacuzzi et certaines terrasses, bien que la piscine soit petite et que l'accès puisse être limité aux heures d'ouverture de la réception. Un parking sur place est disponible, mais les rampes et les places sont étroites ; les casiers à bagages gratuits et l'ascenseur sont utiles.
Avis de voyageur à ce sujet
10
Alison
25 janv. 2025
·
A séjourné 2 nuits
We had a great stay at the Eric Vokel Boutique Apartments. The check-in was very staightforward and the apartment was immaculately clean. Had we arrived before the check-in time there are lockers to store your belongings until the check-in time. There was everything we needed and more and the location was very close to the train station. Also very close to a metro station and nice cafes around to get breakfast if you didn't want to eat in. An excellent place to stay
We had a great stay at the Eric Vokel Boutique Apartments. The check-in was very staightforward and the apartment was immaculately clean. Had we arrived before the check-in time there are lockers to store your belongings until the check-in time. There was everything we needed and more and the location was very close to the train station. Also very close to a metro station and nice cafes around to get breakfast if you didn't want to eat in. An excellent place to stay
10
Andrew
9 sept. 2025
·
A séjourné 4 nuits
Really easy check in by the machine in the lobby, lovely room with a super terrace. Bed was very comfortable, seating area great and bathroom had everything we needed. Staff that we met were all friendly and helpful. Photos were, in the main, accurate although the pool area maybe looks a little more spacious than in reality - not a problem for us as we had such a great terrace 😊
Really easy check in by the machine in the lobby, lovely room with a super terrace. Bed was very comfortable, seating area great and bathroom had everything we needed. Staff that we met were all friendly and helpful. Photos were, in the main, accurate although the pool area maybe looks a little more spacious than in reality - not a problem for us as we had such a great terrace 😊
10
Arash
14 juin 2025
·
A séjourné 2 nuits
The only problem was the underground parking, it took a lot of effort to enter and exit the extremely narrow ramps, but I think that is very common in Spain and not specific to this hotel, other than than, it was a very pleasant experience.
The only problem was the underground parking, it took a lot of effort to enter and exit the extremely narrow ramps, but I think that is very common in Spain and not specific to this hotel, other than than, it was a very pleasant experience.
10
leigh
17 mai 2025
·
A séjourné 5 nuits
A fabulous spacious apartment with all amenities and cable tv. Pool/spa was perfect at 32.5deg Staff could not have been more helpful. Walking distance (1km max) to most sights and attractions.
A fabulous spacious apartment with all amenities and cable tv. Pool/spa was perfect at 32.5deg Staff could not have been more helpful. Walking distance (1km max) to most sights and attractions.
8
Anne
17 août 2024
·
A séjourné 4 nuits
Hôtel de grandes qualités que je recommande pour sa très bonne localisation puisque nous avons pu faire ttes nos visites à pied ou à métro. Le personnel de l’accueil est très gentil et serviable. Seul petit bémol la piscine qui est plutôt un grand jacuzzi à mon sens mais d’autres voyageurs avaient l’air de bien l’apprécier donc avis qui reste très personnel.
Hôtel de grandes qualités que je recommande pour sa très bonne localisation puisque nous avons pu faire ttes nos visites à pied ou à métro. Le personnel de l’accueil est très gentil et serviable. Seul petit bémol la piscine qui est plutôt un grand jacuzzi à mon sens mais d’autres voyageurs avaient l’air de bien l’apprécier donc avis qui reste très personnel.
8
Karine
9 août 2025
·
A séjourné 2 nuits
Nous avons adoré notre séjour. Beau grand appartement complet et propre. Le spa de nage était agréable. Bien situé pour visiter Madrid à pieds. Nous avons malheureusement oublié nos clés dans l’appartement tard le soir. La réception était fermée. Nous avons été bien accompagnés par un homme au téléphone d’urgence de l’hôtel. Ça a tout de même bien été. Je recommande fortement cet emplacement, le personnel est accueillant.
Nous avons adoré notre séjour. Beau grand appartement complet et propre. Le spa de nage était agréable. Bien situé pour visiter Madrid à pieds. Nous avons malheureusement oublié nos clés dans l’appartement tard le soir. La réception était fermée. Nous avons été bien accompagnés par un homme au téléphone d’urgence de l’hôtel. Ça a tout de même bien été. Je recommande fortement cet emplacement, le personnel est accueillant.
8
Glorializ
26 juin 2025
·
A séjourné 2 nuits
The property is beautiful. The pool and terrace are amazing. The only downfall waa first night we were told tv was loud and it was at 10 on the volume. Other than that its a great stay.
The property is beautiful. The pool and terrace are amazing. The only downfall waa first night we were told tv was loud and it was at 10 on the volume. Other than that its a great stay.
6
Owen
29 nov. 2025
·
A séjourné 2 nuits
The apartment was perfect and very clean. Unfortunately massively let down by the check-in experience and misleading advertising of the pool. There is a 24hr check in kiosk that is advertised but when you get there it doesn't actually work so you have to go on a wild goose chase to find the emergency phone number and call someone. The receiption is only open for 2 hours while you are allowed to check in which is ridiculous. Also note that the pool is only open while the reception is open so you can't use it at night after a long day.
The apartment was perfect and very clean. Unfortunately massively let down by the check-in experience and misleading advertising of the pool. There is a 24hr check in kiosk that is advertised but when you get there it doesn't actually work so you have to go on a wild goose chase to find the emergency phone number and call someone. The receiption is only open for 2 hours while you are allowed to check in which is ridiculous. Also note that the pool is only open while the reception is open so you can't use it at night after a long day.
10
Katy
17 août 2024
·
A séjourné 3 nuits
L’hôtel est très bien! Près de la gare d’Atocha et du métro. 3 stations de métro du centre touristique. À quelques minutes à pied du Parc du Retiro. Il y a des supermarchés tout près. Pour les restos, c’est un peu plus loin… L’appartement est très confortable et propre. Les enfants ont bien appréciés le grand jacouzi.
L’hôtel est très bien! Près de la gare d’Atocha et du métro. 3 stations de métro du centre touristique. À quelques minutes à pied du Parc du Retiro. Il y a des supermarchés tout près. Pour les restos, c’est un peu plus loin… L’appartement est très confortable et propre. Les enfants ont bien appréciés le grand jacouzi.
10
Tracy
26 juin 2024
·
A séjourné 2 nuits
The area is pretty clean and quiet, the property has parking garage on site, which is we are looking for. The reception is nice and helpful. The location is ok, very close to Sophia museum, but far away from Royal Palace of Madrid, but Taxi is easy and price is reasonable. There are mini market on the corner of the street, very convenient. The property is clean and the kitchen has basic appliances, very useful.
The area is pretty clean and quiet, the property has parking garage on site, which is we are looking for. The reception is nice and helpful. The location is ok, very close to Sophia museum, but far away from Royal Palace of Madrid, but Taxi is easy and price is reasonable. There are mini market on the corner of the street, very convenient. The property is clean and the kitchen has basic appliances, very useful.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est fréquemment saluée, beaucoup décrivant les appartements comme très propres ou impeccables. Un nombre plus restreint a signalé des lacunes telles que des douches sales, des joints moisis ou des serviettes usées.
Avis de voyageur à ce sujet
6
hyuk
27 janv. 2024
·
A séjourné 3 nuits
숙박인원 3명, 2룸 2싱글베드, 1더블베드 장점 : 넓은 실내, 세탁기/건조기 , 주변 마트 3개, 주차장 보유, 지하철역 5분이내 거리라서 단점 : 식기 청결하지 않고, 3박을 했는데 최초 제공해준 오일 등 추가지급 안됨, 아침 7시 이후 주변 주택공사로 소음 발생, 수건이 많이 낡음.
숙박인원 3명, 2룸 2싱글베드, 1더블베드 장점 : 넓은 실내, 세탁기/건조기 , 주변 마트 3개, 주차장 보유, 지하철역 5분이내 거리라서 단점 : 식기 청결하지 않고, 3박을 했는데 최초 제공해준 오일 등 추가지급 안됨, 아침 7시 이후 주변 주택공사로 소음 발생, 수건이 많이 낡음.
4
Maria
13 juil. 2024
·
A séjourné 3 nuits
The rooms were dirty
The rooms were dirty
6
Karina
22 janv. 2023
·
A séjourné 3 nuits
Stayed 3 nights with a family of 5. GOOD - very close to train station - clean - bed and pillows super comfortable - in unit washer with one complimentary pod - safe and walkable to center area - close to Reina Sofia museum - close to subway station BAD - reception was closed on the afternoon we arrived. Did not like the automated system - apartment was old with wear and tear - bathroom grout filled with mold which makes it unpleasant to shower - subpar shampoo and body wash - not enough towels for 5 and reception was closed - not enough handsoap - noisy garbage truck all night on the last night. - quiet neighborhood with limited food options - felt a bit outside the core area of Madrid
Stayed 3 nights with a family of 5. GOOD - very close to train station - clean - bed and pillows super comfortable - in unit washer with one complimentary pod - safe and walkable to center area - close to Reina Sofia museum - close to subway station BAD - reception was closed on the afternoon we arrived. Did not like the automated system - apartment was old with wear and tear - bathroom grout filled with mold which makes it unpleasant to shower - subpar shampoo and body wash - not enough towels for 5 and reception was closed - not enough handsoap - noisy garbage truck all night on the last night. - quiet neighborhood with limited food options - felt a bit outside the core area of Madrid
10
ANNA LUIZA
19 févr. 2026
·
A séjourné 1 nuit
Excelente apartamento … bem equipado, tudo novo, super limpo !!
Excelente apartamento … bem equipado, tudo novo, super limpo !!
10
Jasim
13 janv. 2025
·
A séjourné 4 nuits
VERY WELL MAINTAINED AND CLEAN
VERY WELL MAINTAINED AND CLEAN
8
Enrique A
16 sept. 2025
·
A séjourné 5 nuits
Personal amable, apartamento funcional peor no hacen servicio de limpieza, la regadera sucia.
Personal amable, apartamento funcional peor no hacen servicio de limpieza, la regadera sucia.
10
Courtney
17 janv. 2025
·
A séjourné 1 nuit
Clean and spacious
Clean and spacious
10
Alexander
14 nov. 2025
·
A séjourné 1 nuit
Everything was clean and working. Staff was super friendly!
Everything was clean and working. Staff was super friendly!
8
Kim
10 sept. 2024
·
A séjourné 4 nuits
Excellent staff. Especially Andrea. No tissues in room or kettle. Towels were very old, stained and had holes in them. Pool was lovely and great breakfast
Excellent staff. Especially Andrea. No tissues in room or kettle. Towels were very old, stained and had holes in them. Pool was lovely and great breakfast
10
Mariana
24 janv. 2026
·
A séjourné 1 nuit
Tudo ótimo na hospedagem. Chegamos à noite e o check in na máquina foi super fácil. O apartamento é grande, e estava super limpo. Ficamos apenas uma noite, e escolhemos lá pela proximidade da estação atocha, que realmente fica bem próxima. Não fizemos nada além de dormir e ir para a estação, então não posso dar outros detalhes além disso.
Tudo ótimo na hospedagem. Chegamos à noite e o check in na máquina foi super fácil. O apartamento é grande, e estava super limpo. Ficamos apenas uma noite, e escolhemos lá pela proximidade da estação atocha, que realmente fica bem próxima. Não fizemos nada além de dormir e ir para a estação, então não posso dar outros detalhes além disso.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement modernes et confortables, avec des cuisines pratiques et un lave-linge dans l'unité ; beaucoup les trouvent spacieuses et les lits confortables. Certaines unités peuvent sembler petites, les chambres donnant sur la rue peuvent être bruyantes, les canapés-lits sont souvent moins confortables et le Wi-Fi peut être peu fiable dans les chambres.
Avis de voyageur à ce sujet
8
Mariska
4 mai 2025
·
A séjourné 2 nuits
Eenvoudig appartement op goede locatie. Klein maar fijn zwembadje. Matras van bedbank zat vol kuilen en het keukenservies was zeer beperkt. Op allemaal niet onoverkomelijk. Echter de prijs/kwaliteit staat niet in verhouding. Veel te duur voor wat je krijgt.
Eenvoudig appartement op goede locatie. Klein maar fijn zwembadje. Matras van bedbank zat vol kuilen en het keukenservies was zeer beperkt. Op allemaal niet onoverkomelijk. Echter de prijs/kwaliteit staat niet in verhouding. Veel te duur voor wat je krijgt.
8
Parbin
7 mai 2023
·
A séjourné 3 nuits
Overall the apartment was in a good location walking distance to shops and places to eat. We only stayed 3 days and personally that was enough time to stay at this apartment. To be honest I felt like the pictures are a little misleading as the apartment itself appears much bigger but when got to our apartment unfortunately it was a lot smaller. The bedroom was so small can just barely walk around the bed to get into the bed, not spacious at all and can be quite claustrophobic. The living area was nice and open plan which was fine - but the fact we had an active holiday which meant not being in the apartment was a good thing as it was small and squashed and wouldn’t have been too pleasant if I spent more time there. Overall I am not sure I would stay here again due to the size and feel of the apartment
Overall the apartment was in a good location walking distance to shops and places to eat. We only stayed 3 days and personally that was enough time to stay at this apartment. To be honest I felt like the pictures are a little misleading as the apartment itself appears much bigger but when got to our apartment unfortunately it was a lot smaller. The bedroom was so small can just barely walk around the bed to get into the bed, not spacious at all and can be quite claustrophobic. The living area was nice and open plan which was fine - but the fact we had an active holiday which meant not being in the apartment was a good thing as it was small and squashed and wouldn’t have been too pleasant if I spent more time there. Overall I am not sure I would stay here again due to the size and feel of the apartment
10
Ashani
8 oct. 2025
·
A séjourné 1 nuit
Great location, spacious apartments with all the necessary facilities, would highly recommend.
Great location, spacious apartments with all the necessary facilities, would highly recommend.
10
Maria
28 mai 2023
·
A séjourné 1 nuit
It was perfect and close to train station, large amount of storage for items as well as kitchen equipment. The only negative was that the wifi didn’t work properly sometimes
It was perfect and close to train station, large amount of storage for items as well as kitchen equipment. The only negative was that the wifi didn’t work properly sometimes
10
Graeme
26 oct. 2025
·
A séjourné 1 nuit
Great setup, comfy bed, well appointed kitchen, bedroom and bathroom
Great setup, comfy bed, well appointed kitchen, bedroom and bathroom
10
jody
1 oct. 2025
·
A séjourné 2 nuits
Great property, perfect location near the train station. Loved the comforts of home.
Great property, perfect location near the train station. Loved the comforts of home.
10
Aya
18 juin 2025
·
A séjourné 2 nuits
A spacious room with a terrace, clothes drying and ironing, and a comfortable bedroom.
A spacious room with a terrace, clothes drying and ironing, and a comfortable bedroom.
10
Rui
25 juin 2024
·
A séjourné 3 nuits
Great location! Within walking distance to the train station, museums, and park. Room is spacious. We especially appreciated the blackout curtain and washing machine. Enjoyed watching the UEFA Euro 2024 matches on the big TV screen.
Great location! Within walking distance to the train station, museums, and park. Room is spacious. We especially appreciated the blackout curtain and washing machine. Enjoyed watching the UEFA Euro 2024 matches on the big TV screen.
6
Deborah
22 avr. 2025
·
A séjourné 1 nuit
The automatic check in is a bit challenging and there was not blind on the living room window. As we had 2 people sleeping on the pull out it was very bright for them. There was also a lot of street noise. Overall nobody slept well.
The automatic check in is a bit challenging and there was not blind on the living room window. As we had 2 people sleeping on the pull out it was very bright for them. There was also a lot of street noise. Overall nobody slept well.
8
Rogelio
7 août 2023
·
A séjourné 2 nuits
Bedroom was great, but sofa bed was uncomfortable at all.
Bedroom was great, but sofa bed was uncomfortable at all.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel de jour est aimable, serviable et communicatif, et l'enregistrement se déroule sans problème pour de nombreux clients. Les problèmes récurrents incluent des heures d'ouverture limitées de la réception, des bornes d'enregistrement en libre-service peu fiables, une assistance lente en dehors des heures d'ouverture et de rares problèmes avec les interventions d'urgence.
Avis de voyageur à ce sujet
10
Federico
24 nov. 2025
·
A séjourné 1 nuit
La atencion en el chequeo exelente. Muy cooperativo en nuestras preguntas acerca de el area. Nos entrego un mapa y nos señalo los lugares mas emblematicos en Madrid. En la avitacion no trabajaba el aire acondicionado y regresamos a la reseccion. Llamaron en el momento a mantenimiento y cuando regresamos ya estaban trabajando en el aire. Lo cual hera solo hacer un resets. Muy recomendado el lugar
La atencion en el chequeo exelente. Muy cooperativo en nuestras preguntas acerca de el area. Nos entrego un mapa y nos señalo los lugares mas emblematicos en Madrid. En la avitacion no trabajaba el aire acondicionado y regresamos a la reseccion. Llamaron en el momento a mantenimiento y cuando regresamos ya estaban trabajando en el aire. Lo cual hera solo hacer un resets. Muy recomendado el lugar
10
Hugo Fernando
17 janv. 2026
·
A séjourné 1 nuit
It is a great option to stay in Madrid, specially due to its location in walking distance from atocha station. If you have an early flight you can always walk or take night bus from Cibeles. Everything about the apartment was nice, and my only comment it’s about the checking in process. We arrived after 1700, so we had to use the machine, which it didn’t give us our card key at the end of the process. Thankfully they have set up an emergency phone next to it, and the agent was quite helpful. But the whole experience would be much better if they have people available there, at least for bit longer than 1700. I ran into some others guests that just arrived as we left, and they were struggling too to get the key. Overall a nice place, nice location and great stay, but the check in process can be improved :)
It is a great option to stay in Madrid, specially due to its location in walking distance from atocha station. If you have an early flight you can always walk or take night bus from Cibeles. Everything about the apartment was nice, and my only comment it’s about the checking in process. We arrived after 1700, so we had to use the machine, which it didn’t give us our card key at the end of the process. Thankfully they have set up an emergency phone next to it, and the agent was quite helpful. But the whole experience would be much better if they have people available there, at least for bit longer than 1700. I ran into some others guests that just arrived as we left, and they were struggling too to get the key. Overall a nice place, nice location and great stay, but the check in process can be improved :)
10
Lisa
25 juin 2025
·
A séjourné 3 nuits
We had been traveling for nearly 36 hours and we arrived well before our check in time, but the staff at the front desk worked with us to make our stay wonderful. The rooms were exceptionally clean and the black out curtains were perfect for helping us fight the jet lag. We had the Spidy Man apartment!
We had been traveling for nearly 36 hours and we arrived well before our check in time, but the staff at the front desk worked with us to make our stay wonderful. The rooms were exceptionally clean and the black out curtains were perfect for helping us fight the jet lag. We had the Spidy Man apartment!
10
Odessa
2 avr. 2024
·
A séjourné 2 nuits
Perfect stay in Madrid. Enough space for a family of 4. Walkable to major tourist spot. 7 min walk to Atocha Station where one can catch a train to the regional and direct airport trains. The reception is professsional and helpful. The condition of the property is pristine too. Definitely my new go to place when in Madrid.
Perfect stay in Madrid. Enough space for a family of 4. Walkable to major tourist spot. 7 min walk to Atocha Station where one can catch a train to the regional and direct airport trains. The reception is professsional and helpful. The condition of the property is pristine too. Definitely my new go to place when in Madrid.
10
Hien
22 juin 2025
·
A séjourné 2 nuits
The apartment is conveniently located near the Atocha train station in Madrid, close to a metro stop and surrounded by plenty of restaurants. The staff were very friendly and communicative. The building has an elevator, and we were able to use the kitchen and washing machine. We would definitely stay here again!
The apartment is conveniently located near the Atocha train station in Madrid, close to a metro stop and surrounded by plenty of restaurants. The staff were very friendly and communicative. The building has an elevator, and we were able to use the kitchen and washing machine. We would definitely stay here again!
10
Alexander
14 nov. 2025
·
A séjourné 1 nuit
Everything was clean and working. Staff was super friendly!
Everything was clean and working. Staff was super friendly!
6
Owen
29 nov. 2025
·
A séjourné 2 nuits
The apartment was perfect and very clean. Unfortunately massively let down by the check-in experience and misleading advertising of the pool. There is a 24hr check in kiosk that is advertised but when you get there it doesn't actually work so you have to go on a wild goose chase to find the emergency phone number and call someone. The receiption is only open for 2 hours while you are allowed to check in which is ridiculous. Also note that the pool is only open while the reception is open so you can't use it at night after a long day.
The apartment was perfect and very clean. Unfortunately massively let down by the check-in experience and misleading advertising of the pool. There is a 24hr check in kiosk that is advertised but when you get there it doesn't actually work so you have to go on a wild goose chase to find the emergency phone number and call someone. The receiption is only open for 2 hours while you are allowed to check in which is ridiculous. Also note that the pool is only open while the reception is open so you can't use it at night after a long day.
8
Chris
29 oct. 2023
·
A séjourné 6 nuits
Automatic check in and never saw any hotel staff which in 5 nights even though we had a fire alarm one night and all guests piled into street at 1AM and waited. Luckily a Spanish speaking guest called fire department and police who allowed us back into rooms after an hour in the street. NO HINT OF HOTEL STAFF EVEN THEN.
Automatic check in and never saw any hotel staff which in 5 nights even though we had a fire alarm one night and all guests piled into street at 1AM and waited. Luckily a Spanish speaking guest called fire department and police who allowed us back into rooms after an hour in the street. NO HINT OF HOTEL STAFF EVEN THEN.
4
Annie
2 mai 2023
·
A séjourné 3 nuits
during our stay fire alarm went off at 6:37am. after two hours, NO ONE responded. no staff even though they were called twice about it. no fire engine. we had to listen to the alarm for over two hours. had it been a real emergency, the whole place would have burned down. after emailing a complaint, the manager responded that their night staff was not properly trained which resulted in the fiasco. that DOES NOT make me feel safe. will not stay here again.
during our stay fire alarm went off at 6:37am. after two hours, NO ONE responded. no staff even though they were called twice about it. no fire engine. we had to listen to the alarm for over two hours. had it been a real emergency, the whole place would have burned down. after emailing a complaint, the manager responded that their night staff was not properly trained which resulted in the fiasco. that DOES NOT make me feel safe. will not stay here again.
4
Erika
20 mai 2024
·
A séjourné 2 nuits
The apartment was in good condition and was close to many points of interest. BUT, our first night we kept hearing loud noises from the street, first a garbage truck, then loud people. The second night we came back at around 7:30 PM, and for some reason our keys did not work. Since there is no one at reception after 5pm we tried to follow the instructions in a self check in panel. Another couple was there already with the Same problem. We kept calling all numbers and we could hear them ringing at the front desk. We decided to call Expedia and they also failed to contact the Eric Vökel hotel people. So Expedia offered another hotel for that night… we were in the process of finding another place, and out of nowhere someone from De EV hotel picked up the phone and was able to help us remotely. It was after 90 minutes that we were able to get in our rooms. I do not recommend the place if you plan to arrive after 5pm
The apartment was in good condition and was close to many points of interest. BUT, our first night we kept hearing loud noises from the street, first a garbage truck, then loud people. The second night we came back at around 7:30 PM, and for some reason our keys did not work. Since there is no one at reception after 5pm we tried to follow the instructions in a self check in panel. Another couple was there already with the Same problem. We kept calling all numbers and we could hear them ringing at the front desk. We decided to call Expedia and they also failed to contact the Eric Vökel hotel people. So Expedia offered another hotel for that night… we were in the process of finding another place, and out of nowhere someone from De EV hotel picked up the phone and was able to help us remotely. It was after 90 minutes that we were able to get in our rooms. I do not recommend the place if you plan to arrive after 5pm
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Très pratique pour la gare d'Atocha, les liaisons de métro, les principaux musées et les supermarchés à proximité. Certains clients estiment qu'il est un peu en dehors du centre touristique principal, et d'autres ont noté des travaux ou un trafic affectant le quartier.
Avis de voyageur à ce sujet
10
Bianka
23 nov. 2024
·
A séjourné 3 nuits
Nice welcome, easy Check in and supermarket right across the street. Due to construction a lot of traffic (imo not permanently). Overall a Great Stay!
Nice welcome, easy Check in and supermarket right across the street. Due to construction a lot of traffic (imo not permanently). Overall a Great Stay!
10
Ashani
8 oct. 2025
·
A séjourné 1 nuit
Great location, spacious apartments with all the necessary facilities, would highly recommend.
Great location, spacious apartments with all the necessary facilities, would highly recommend.
8
Alicia
23 mai 2024
·
A séjourné 2 nuits
This location is close to the main Atocha train station which makes it convenient, the area is fairly quiet.
This location is close to the main Atocha train station which makes it convenient, the area is fairly quiet.
10
Ross
4 mars 2025
·
A séjourné 14 nuits
A very handy location near Atocha and the Palos de Frontera metro station. The building was in a good state of repair as was the room and all very clean. And it was good to note that further upgrades were also being done with a new kitchen in the adjacent apartment. We were there 2 weeks and had 2 linen changes which was fine. The road outside was busy during the day but only due to a local diversion cause by road works nearby but we hardly noticed. And it was quiet at night. 3 grocery stores nearby as well as cafes and restaurants. The Atocha Tandoori was excellent (albeit not exactly Spanish) but El Roble was Spanish and super friendly but no one speaks English. Overall great apartments, hard to beat within walking distance as I say of Atocha, Retiro, Prado. With a few stops on the metro to Sol, everything else you would want to see is in easy reach too. Top marks to Erik Vokel.
A very handy location near Atocha and the Palos de Frontera metro station. The building was in a good state of repair as was the room and all very clean. And it was good to note that further upgrades were also being done with a new kitchen in the adjacent apartment. We were there 2 weeks and had 2 linen changes which was fine. The road outside was busy during the day but only due to a local diversion cause by road works nearby but we hardly noticed. And it was quiet at night. 3 grocery stores nearby as well as cafes and restaurants. The Atocha Tandoori was excellent (albeit not exactly Spanish) but El Roble was Spanish and super friendly but no one speaks English. Overall great apartments, hard to beat within walking distance as I say of Atocha, Retiro, Prado. With a few stops on the metro to Sol, everything else you would want to see is in easy reach too. Top marks to Erik Vokel.
10
Hugo Fernando
17 janv. 2026
·
A séjourné 1 nuit
It is a great option to stay in Madrid, specially due to its location in walking distance from atocha station. If you have an early flight you can always walk or take night bus from Cibeles. Everything about the apartment was nice, and my only comment it’s about the checking in process. We arrived after 1700, so we had to use the machine, which it didn’t give us our card key at the end of the process. Thankfully they have set up an emergency phone next to it, and the agent was quite helpful. But the whole experience would be much better if they have people available there, at least for bit longer than 1700. I ran into some others guests that just arrived as we left, and they were struggling too to get the key. Overall a nice place, nice location and great stay, but the check in process can be improved :)
It is a great option to stay in Madrid, specially due to its location in walking distance from atocha station. If you have an early flight you can always walk or take night bus from Cibeles. Everything about the apartment was nice, and my only comment it’s about the checking in process. We arrived after 1700, so we had to use the machine, which it didn’t give us our card key at the end of the process. Thankfully they have set up an emergency phone next to it, and the agent was quite helpful. But the whole experience would be much better if they have people available there, at least for bit longer than 1700. I ran into some others guests that just arrived as we left, and they were struggling too to get the key. Overall a nice place, nice location and great stay, but the check in process can be improved :)
10
jody
1 oct. 2025
·
A séjourné 2 nuits
Great property, perfect location near the train station. Loved the comforts of home.
Great property, perfect location near the train station. Loved the comforts of home.
10
Srini
18 avr. 2024
·
A séjourné 3 nuits
Great location, walkable distance to many of the museums and metro.
Great location, walkable distance to many of the museums and metro.
10
Katy
17 août 2024
·
A séjourné 3 nuits
L’hôtel est très bien! Près de la gare d’Atocha et du métro. 3 stations de métro du centre touristique. À quelques minutes à pied du Parc du Retiro. Il y a des supermarchés tout près. Pour les restos, c’est un peu plus loin… L’appartement est très confortable et propre. Les enfants ont bien appréciés le grand jacouzi.
L’hôtel est très bien! Près de la gare d’Atocha et du métro. 3 stations de métro du centre touristique. À quelques minutes à pied du Parc du Retiro. Il y a des supermarchés tout près. Pour les restos, c’est un peu plus loin… L’appartement est très confortable et propre. Les enfants ont bien appréciés le grand jacouzi.
10
Francis
15 nov. 2025
·
A séjourné 6 nuits
Très bon emplacement pour visiter Madrid à pied ou prendre le métro / train vers des villes environnantes. Logement bien équipé pour cuisiner, bonne literie, douche agréable, chauffage efficace avec une ventilation extrêmement silencieuse. On regrette juste que l’isolation phonique des fenêtres soit un peu déficiente mais la rue est calme la nuit donc ça va. Accès possible par bus depuis l’aéroport jusqu’à la gare d’Atocha. Personnel à l’accueil sympathique.
Très bon emplacement pour visiter Madrid à pied ou prendre le métro / train vers des villes environnantes. Logement bien équipé pour cuisiner, bonne literie, douche agréable, chauffage efficace avec une ventilation extrêmement silencieuse. On regrette juste que l’isolation phonique des fenêtres soit un peu déficiente mais la rue est calme la nuit donc ça va. Accès possible par bus depuis l’aéroport jusqu’à la gare d’Atocha. Personnel à l’accueil sympathique.
10
Mariana
24 janv. 2026
·
A séjourné 1 nuit
Tudo ótimo na hospedagem. Chegamos à noite e o check in na máquina foi super fácil. O apartamento é grande, e estava super limpo. Ficamos apenas uma noite, e escolhemos lá pela proximidade da estação atocha, que realmente fica bem próxima. Não fizemos nada além de dormir e ir para a estação, então não posso dar outros detalhes além disso.
Tudo ótimo na hospedagem. Chegamos à noite e o check in na máquina foi super fácil. O apartamento é grande, e estava super limpo. Ficamos apenas uma noite, e escolhemos lá pela proximidade da estação atocha, que realmente fica bem próxima. Não fizemos nada além de dormir e ir para a estação, então não posso dar outros detalhes além disso.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Pas assez d'informations dans les commentaires.
Avis de voyageur à ce sujet
10
Alison
25 janv. 2025
·
A séjourné 2 nuits
We had a great stay at the Eric Vokel Boutique Apartments. The check-in was very staightforward and the apartment was immaculately clean. Had we arrived before the check-in time there are lockers to store your belongings until the check-in time. There was everything we needed and more and the location was very close to the train station. Also very close to a metro station and nice cafes around to get breakfast if you didn't want to eat in. An excellent place to stay
We had a great stay at the Eric Vokel Boutique Apartments. The check-in was very staightforward and the apartment was immaculately clean. Had we arrived before the check-in time there are lockers to store your belongings until the check-in time. There was everything we needed and more and the location was very close to the train station. Also very close to a metro station and nice cafes around to get breakfast if you didn't want to eat in. An excellent place to stay
10
Bernardette
16 mai 2024
·
A séjourné 3 nuits
We loved our apartment. Very spacious and clean! We were 5 adults (my husband and I and our adult son and daughter and son’s girlfriend) and we were never in each other’s way. We cooked our breakfasts with eggs & meats and the kitchen worked very well.
We loved our apartment. Very spacious and clean! We were 5 adults (my husband and I and our adult son and daughter and son’s girlfriend) and we were never in each other’s way. We cooked our breakfasts with eggs & meats and the kitchen worked very well.
10
Parvez
4 mars 2023
·
A séjourné 2 nuits
The front office reception Manager is amazing and he pretty much planned our two stay in Cordoba and recommending places to eat. Coffee shop, breakfast was good too.
The front office reception Manager is amazing and he pretty much planned our two stay in Cordoba and recommending places to eat. Coffee shop, breakfast was good too.
10
Nigel
15 août 2024
·
A séjourné 2 nuits
Brilliant location, brilliant space for a family to enjoy Madrid. Space to relax, well equipped kitchen to feed all. We will be back!
Brilliant location, brilliant space for a family to enjoy Madrid. Space to relax, well equipped kitchen to feed all. We will be back!
6
Jane
20 nov. 2024
·
A séjourné 4 nuits
The location was good in that it was close to the train station and fairly close to museums. Good restaurants were not close. Biggest complaint is regarding amenities. No clean towels or extras like coffee or toilet paper, which understandable for a long term stay. There were no paper goods (napkins, paper towels) either. For short stays, it doesn’t make sense to make guests purchase all of that for themselves.
The location was good in that it was close to the train station and fairly close to museums. Good restaurants were not close. Biggest complaint is regarding amenities. No clean towels or extras like coffee or toilet paper, which understandable for a long term stay. There were no paper goods (napkins, paper towels) either. For short stays, it doesn’t make sense to make guests purchase all of that for themselves.
10
Katy
17 août 2024
·
A séjourné 3 nuits
L’hôtel est très bien! Près de la gare d’Atocha et du métro. 3 stations de métro du centre touristique. À quelques minutes à pied du Parc du Retiro. Il y a des supermarchés tout près. Pour les restos, c’est un peu plus loin… L’appartement est très confortable et propre. Les enfants ont bien appréciés le grand jacouzi.
L’hôtel est très bien! Près de la gare d’Atocha et du métro. 3 stations de métro du centre touristique. À quelques minutes à pied du Parc du Retiro. Il y a des supermarchés tout près. Pour les restos, c’est un peu plus loin… L’appartement est très confortable et propre. Les enfants ont bien appréciés le grand jacouzi.
8
Kim
10 sept. 2024
·
A séjourné 4 nuits
Excellent staff. Especially Andrea. No tissues in room or kettle. Towels were very old, stained and had holes in them. Pool was lovely and great breakfast
Excellent staff. Especially Andrea. No tissues in room or kettle. Towels were very old, stained and had holes in them. Pool was lovely and great breakfast
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Thierry
14 août 2026
·
A séjourné 3 nuits
Très propre, bien situé, conforme. Communication préalable hasardeuse (pas simple de se faire confirmer la réservation du parking) car trop automatisé. Accueil humain sur place très agréable.
Très propre, bien situé, conforme. Communication préalable hasardeuse (pas simple de se faire confirmer la réservation du parking) car trop automatisé. Accueil humain sur place très agréable.
10
Alexandre
10 mars 2026
·
A séjourné 1 nuit
Très près de la gare. Parfait pour une famille.
Très près de la gare. Parfait pour une famille.
10
Alexandre
5 mars 2026
·
A séjourné 3 nuits
Grand appartement. Bien situé près de la gare. Idéal pour une famille.
Grand appartement. Bien situé près de la gare. Idéal pour une famille.
10
Francis
15 nov. 2025
·
A séjourné 6 nuits
Très bon emplacement pour visiter Madrid à pied ou prendre le métro / train vers des villes environnantes. Logement bien équipé pour cuisiner, bonne literie, douche agréable, chauffage efficace avec une ventilation extrêmement silencieuse. On regrette juste que l’isolation phonique des fenêtres soit un peu déficiente mais la rue est calme la nuit donc ça va. Accès possible par bus depuis l’aéroport jusqu’à la gare d’Atocha. Personnel à l’accueil sympathique.
Très bon emplacement pour visiter Madrid à pied ou prendre le métro / train vers des villes environnantes. Logement bien équipé pour cuisiner, bonne literie, douche agréable, chauffage efficace avec une ventilation extrêmement silencieuse. On regrette juste que l’isolation phonique des fenêtres soit un peu déficiente mais la rue est calme la nuit donc ça va. Accès possible par bus depuis l’aéroport jusqu’à la gare d’Atocha. Personnel à l’accueil sympathique.
8
Karine
9 août 2025
·
A séjourné 2 nuits
Nous avons adoré notre séjour. Beau grand appartement complet et propre. Le spa de nage était agréable. Bien situé pour visiter Madrid à pieds. Nous avons malheureusement oublié nos clés dans l’appartement tard le soir. La réception était fermée. Nous avons été bien accompagnés par un homme au téléphone d’urgence de l’hôtel. Ça a tout de même bien été. Je recommande fortement cet emplacement, le personnel est accueillant.
Nous avons adoré notre séjour. Beau grand appartement complet et propre. Le spa de nage était agréable. Bien situé pour visiter Madrid à pieds. Nous avons malheureusement oublié nos clés dans l’appartement tard le soir. La réception était fermée. Nous avons été bien accompagnés par un homme au téléphone d’urgence de l’hôtel. Ça a tout de même bien été. Je recommande fortement cet emplacement, le personnel est accueillant.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 18:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-13: NO DATA
- 2026-10-14: 249.46635320405576USD
- 2026-10-15: 200.16822941296385USD
- 2026-10-16: 343.8260690292358USD
- 2026-10-17: NO DATA
- 2026-10-18: 197.028304USD
- 2026-10-19: 264.1384018581695USD
- 2026-10-20: 162.32445499999997USD
- 2026-10-21: 479.67246104684443USD
- 2026-10-22: 501.72569855554195USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 277.2359611039123USD
- 2026-10-26: 447.8250121845092USD
- 2026-10-27: 342.4016440589599USD
- 2026-10-28: 211.75330652526853USD
- 2026-10-29: 208.54686421737668USD
- 2026-10-30: 243.81140930343625USD
- 2026-10-31: 239.57969464051817USD
- 2026-11-01: 230.26116278689574USD
- 2026-11-02: NO DATA
- 2026-11-03: 170.54680755693053USD
- 2026-11-04: 206.72120264079282USD
- 2026-11-05: NO DATA
- 2026-11-06: 446.1468869257202USD
- 2026-11-07: 313.05604354406734USD
- 2026-11-08: 231.88585588150022USD
- 2026-11-09: 160.33250118609618USD
- 2026-11-10: 182.84530996884155USD
- 2026-11-11: 220.67350569454953USD
- 2026-11-12: 191.59352863012694USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: 383.7726587476501USD
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: 265.1539887793426USD
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: 313.3985013533935USD
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: 363.1343828399963USD
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 219.01710860482785USD
- 2026-11-30: NO DATA
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: NO DATA
- 2026-12-08: NO DATA
- 2026-12-09: NO DATA
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: NO DATA
L'heure d'enregistrement commence à 15:00 L'heure de départ se termine à 11:00
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Conditions d'âge
L'âge minimum pour l'enregistrement est de 18 ans
Animaux de compagnie
Nombre maximum d'animaux par chambre : 11 ; Poids maximum par animal en lb : 2222 ; Poids maximum par animal en kg : 1010 ; Les animaux d'assistance sont autorisés ; Les animaux d'assistance sont exemptés de frais/restrictions ; Seuls les chiens sont autorisés ; Animaux de compagnie admis ; Frais pour animaux : 30 EUR par animal, par jour ; Les animaux d'assistance sont exemptés de frais ;
Services de la réception
L'enregistrement et le départ sans contact sont disponibles ; La réception est ouverte tous les jours de 9h00 à 17h00. Pour organiser votre enregistrement, veuillez contacter l'établissement au moins 48 heures avant votre arrivée en utilisant les informations figurant sur la confirmation de réservation. Si vous prévoyez d'arriver après 17h00, veuillez contacter l'établissement à l'avance en utilisant les informations figurant sur la confirmation de réservation. Les clients prévoyant d'arriver en dehors des heures normales d'enregistrement doivent contacter l'établissement à l'avance pour obtenir les instructions d'enregistrement. La réception est dotée d'un personnel pendant des heures limitées. Les informations fournies par l'établissement peuvent être traduites à l'aide d'outils de traduction automatique.
Identification
Une pièce d'identité avec photo délivrée par le gouvernement ainsi qu'une carte de crédit, une carte de débit ou un dépôt en espèces peuvent être exigés lors de l'enregistrement pour les frais accessoires ;
Politique concernant les enfants et les lits d'appoint
Des frais pour personne supplémentaire peuvent s'appliquer et varier selon la politique de l'établissement ; Un enfant de 2 ans ou moins séjourne gratuitement lorsqu'il occupe la chambre du parent ou du tuteur, en utilisant la literie existante ;
Restauration
Le petit-déjeuner n'est pas fourni
Informations sur l'établissement
Numéro d'enregistrement de l'établissement B66000613
Équipements populaires
Parking
Piscine
Chambres non-fumeurs
Chambre familiale
Coffre-fort
Piscine extérieure
Services
Coffre-fort
Formalités d'arrivée/Départ express
Lockers Available
Général
Chambres non-fumeurs
Chambre familiale
Connexion Internet
Wi-fi gratuit
Activités
Piscine
Piscine extérieure
Pool (Seasonal Outdoor)
Terrasse
Parking
Parking
Parking Onsite