Name: Sheraton Grand Hotel & Spa
Address: 1 Festival Square, Edinburgh, Schottland, GB
Price range: 179 $–772 $ per night
Rating: 8.65

Was Gäste sagen

Am Sheraton Grand Hotel & Spa loben die Gäste durchweg das freundliche, professionelle Personal, die zentrale Lage in der Nähe der Sehenswürdigkeiten von Edinburgh, die komfortablen Zimmer und Betten sowie das hochwertige Spa und die Club Lounge, was es zu einer beliebten Basis für Städtereisen macht.

Viele Gäste bemängeln zusätzliche Gebühren für die Thermal Suite/das Rooftop-Hydro und die begrenzten Öffnungszeiten des Kinderpools, gelegentliche Schließungen oder Wartungsmängel sowie einige Einrichtungen, wie z. B. eine Bar, die früh schließt, oder begrenzte Parkmöglichkeiten. Das Frühstück wird häufig wegen seiner Auswahl und Qualität gelobt, aber mehrere Gäste berichten von langsamen oder unorganisiertem Service, hohen Preisen und gemischten Erfahrungen in Restaurant oder Bar. Insgesamt können Sie einen komfortablen und gut gelegenen Aufenthalt mit exzellentem Service und Spa erwarten, sollten aber zusätzliche Kosten und gelegentliche Service- oder Wartungsprobleme berücksichtigen.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

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Ausstattung

Das Spa, der Pool und die Club Lounge werden gut bewertet, allerdings sind die Thermal Suite/das Rooftop-Hydro in der Regel kostenpflichtig und die Öffnungszeiten des Kinderpools sind begrenzt. Es gibt einige Berichte über Schließungen oder Wartungsprobleme, eine früh schließende Bar und begrenzte Parkmöglichkeiten vor Ort.

Ähnliche Gästebewertungen

8

Jane

16. Feb. 2025

·

Aufenthalt für eine Nacht

The pool was lovely but you can't use the whirlpool unless you pay extra.

6

Sarah

31. Mai 2023

·

Aufenthalt für eine Nacht

The hotel itself was lovely. Great room which was really comfortable. The hotel staff were great too and extremely helpful and polite. The big downside for us was the spa/pool. We chose this hotel specifically because it had a pool. However when we tried to go for a swim after dinner we were declined entry because my daughter is 13. We were told that children are only allowed to swim between the hours of 8:30-9:30am and 4-5 pm. I can understand a need for restricting pool access for small children but I cannot understand why a sensible 13 yr old swimming with her Mum would be sent away feeling very upset. Please look into this and be more flexible.

10

James

18. Jan. 2025

·

Aufenthalt für 2 Nächte

Perfect 2 night stay for my wife's 40th birthday surprise. The room and hotel overall were spotless. The only negative we had was that the rooftop Spa is not included in the price and is an extra £35pp (discounted from the regular price of £90pp) for a 3hr slot only which was a little disappointing when it is advertised as part of the hotel experience. We did add this on though and the spa is very good and worth the discounted price but definitely not the full £90pp for 3hrs access. Breakfast is highly recommended great selection and quality.

8

Michael

17. Feb. 2025

·

Aufenthalt für eine Nacht

Had a great stay and the room was great with an amazing bed. Shower was great and bathrobes and slippers always a nice touch. Pool was okay, Very disappointed that it was an extra £70 for my wife and I to use the thermal pool. With the cost of the room I'd expect it to be free or at least cheaper than £70 per couple.

10

Jill

24. Feb. 2025

·

Aufenthalt für 2 Nächte

great hotel in ideal position - walkable to everything. On one downside I feel that you should have complimentary access to the spa and not just the pool with the poolside steam room.

8

Craig

15. Feb. 2025

·

Aufenthalt für eine Nacht

We enjoyed our stay at the Sheraton and everything met our expectations. Given the price of the room, I was a little surprised that there was an additional charge for using the outside pool area, something which is unclear at booking and was disappointing. Parking on site was limited so make sure you get there in plenty time. The breakfast was great and room very comfortable but nothing more than you would expect from a Sheraton hotel.

10

Jacque

29. Nov. 2025

·

Aufenthalt für 2 Nächte

Had a 2 night stay with family. Was an absolutely brilliant hotel. Staff could not be more helpful and it is a beautiful place to stay. We paid to use the spa on the Sunday morning and I was worth every penny

10

Scott

10. Dez. 2023

·

Aufenthalt für eine Nacht

We love this hotel but the increased prices makes it a bit harder to justify the yearly trip. The big reason we go is for the deluxe room and the spa, previously as a guest it was £25pp to access the full spa but has increased to £35pp for 3 hours. When you are paying £330 for a room I think the additional £70 is a bit steep. This is overall an additional £100 we payed out on this visit compared to previous visit. The spa is brilliant and one of the best we have been to but think a better price when staying in the hotel would be better. The hotel is first class. The service is second to none. There is really nothing to fault about this hotel apart from the spa price. It is brilliantly located, walking distance from Princess Street and loads of bars restaurants whatever you need its not far. We love this hotel and if you are willing to splurge a bit then I highly recommend it.

10

Amit

2. Mai 2025

·

Aufenthalt für eine Nacht

A regular go to. Good spa and pool options too.

10

Clara Rose

9. Sept. 2025

·

Aufenthalt für eine Nacht

The staff were fantastic and the spa was top class.

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Sauberkeit

Zimmer und Gemeinschaftsbereiche werden häufig als makellos und gepflegt beschrieben. Einige Gäste meldeten jedoch Mängel wie vergessene Gegenstände, Flecken, Gerüche und gelegentliche Wartungsprobleme.

Ähnliche Gästebewertungen

10

Stavroula

24. Apr. 2024

·

Aufenthalt für 4 Nächte

It was very clean and spot on

6

lala

23. Juni 2024

·

Aufenthalt für 2 Nächte

Rooms smelled bad

10

Julie

28. Aug. 2025

·

Aufenthalt für 3 Nächte

We really enjoyed our stay. Ideal place as bus stops right outside. The room was clean and tidy. We had a twin bedded room. The beds were very comfortable and the hotel quiet. Only one problem, the shower was very slippery! The staff were pleasant and helpful. The club lounge was fantastic, possibly the best I have been to. Staff great, food and drinks top class. As the swimming pool was unavailable I booked the hydro at a discounted price. I really enjoyed relaxing in the rooftop hydro. I also went into the other heated rooms then finished in the relaxation room.

10

Richard

19. Feb. 2025

·

Aufenthalt für 3 Nächte

Superb hotel, friendly staff and spotlessly clean. Close to all amenities. We also had a free upgraded room.

10

Janet

24. Nov. 2025

·

Aufenthalt für 2 Nächte

the accomodation was comfortable and clean and all staff were excellent and very helpful, the location is perafect

10

Karen

4. Sept. 2023

·

Aufenthalt für eine Nacht

There were clothing articles in the wardrobe of the room from a previous guest. Gym clothing that was dirty. It made my concerned as to cleanliness m; however on checking the room it was clean

10

Eleanor

11. Jan. 2025

·

Aufenthalt für eine Nacht

Excellence from start to finish. Beautiful accommodation, spotlessly clean with friendly and professional staff. Lovely pool and sauna with an excellent breakfast to finish our stay. We loved the view of the castle and will definitely be repeat visitors. Thank you

6

Karen

17. Dez. 2024

·

Aufenthalt für eine Nacht

Hotel is lovely.Staff are lovely.House keeping rubbish. Food in fridge from previous guest and socks still on the bathroom floor. Room not available till 4pm although the reception staff have really good service skills.Would I stay again.Probably not as not really acceptable for a 5 star hotel .

10

Margaret

17. März 2025

·

Aufenthalt für eine Nacht

Beautiful hotel. Public areas and room immaculately clean. All staff courteous and welcoming. Beds very comfortable. Breakfast lovely with efficient and fast service despite being very busy. Always an enjoyable experience staying at the Sheraton Grand.

6

Fergus

22. Aug. 2023

·

Aufenthalt für 2 Nächte

The bed had what looked like a week old egg yoke rubbed into it.

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Zimmer

Die Zimmer sind komfortabel und modern eingerichtet, mit sehr bequemen Betten, einigen geräumigen Grundrissen und optionalem Blick auf die Burg. Zu den Nachteilen gehören kleine oder laute Zimmer, eingeschränkter Blick, komplizierte Beleuchtungs- oder Klimaanlagenbedienung und gelegentliche Designfehler.

Ähnliche Gästebewertungen

10

Judith

19. Jan. 2025

·

Aufenthalt für eine Nacht

Modern well appointed hotel and room

10

Neal

27. Aug. 2025

·

Aufenthalt für 2 Nächte

Beautiful location with a stunning view of Edinburgh Castle. My only complaint is I did pay for the upgraded view, only to arrive to find a tent for the “Ladyboys of Bangkok” running show as my view just below the castle. just a big pink and black, ugly thing, obscuring what would’ve been a beautiful view. I wish somebody would have mentioned that to me and I wouldn’t have paid for the upgraded view. That said, incredibly helpful and Service oriented staff. Really A+ on the arrival experience. Really appreciated the lounge and atmosphere, right in the city center. Easy access to so much.

10

fiona

24. Juni 2025

·

Aufenthalt für eine Nacht

Comfortable beds

6

RONALD

21. März 2025

·

Aufenthalt für 4 Nächte

It was ok but not as good as I would have expected. Air con stopped working in the last night (fault code) so was very stuffy and could not sleep. No room service after 11 pm so could not get anything after the Ulster Halll show. Very odd bathroom door arrangement makes privacy difficult.

10

Tracie

3. Jan. 2025

·

Aufenthalt für eine Nacht

Lovely hotel, great view of Edinburgh castle from our room 517, spa facilities were fantastic, comfy beds and spacious room will visit again.

8

Edward

18. März 2023

·

Aufenthalt für eine Nacht

Staff friendly. My room seemed to have been recently upgraded. Only small complaint was that air con / heating seemed to fluctuate.

10

Jill

11. Okt. 2024

·

Aufenthalt für 4 Nächte

Good size room, lovely bathroom with separate shower and free use of safe .. very clean and cleaned everyday and the room was perfect temperature never felt too cold or too hot and bed was so comfortable too

8

Ibrahim

30. Mai 2025

·

Aufenthalt für 3 Nächte

Great location. The bed is comfortable. The room and shower are too small.

6

Robin

12. Sept. 2023

·

Aufenthalt für 4 Nächte

This is an expensive Hotel at about £500 per night. I booked a deluxe room with "Castle Views". The advertised picture of this room shows 3 windows looking out on the view. It is clever photography using a mirror to make the room look larger with better views. Our room had just one window!! At £500 pernight you would expect more than 1 small tube of moisturiser in the bathroom and more than 1 bath towel each per day plus a hand towel. The buffet breakfast was fair except no granulated sugar for cereals...I was told to use sugar cubes!! The fried bacon I was told would not be replaced until all the slices (just fat remaining) had been used. Not something one would expect at this price.

8

Joanne

20. Nov. 2024

·

Aufenthalt für 3 Nächte

Lovely stay in a club room but would have liked a better view , there was something making a humming noise outside which kept us awake in the last night , would like water to be put in the minibar so chilled on arrival , also a heated towel rail , also no water cups at the spa , overall very good , would like the option of eggs Benedict at breakfast or fried egg/ omelette . Food was very good , also would like extra pillows in room

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Service

Das Personal wird im gesamten Hotel durchweg als freundlich, professionell und hilfsbereit gelobt. Mehrere Bewertungen erwähnen jedoch Wartezeiten oder Fehler beim Check-in, inkonsistenten Barservice sowie gelegentliche Probleme mit der Politik oder der Kommunikation.

Ähnliche Gästebewertungen

10

John

30. Apr. 2025

·

Aufenthalt für 9 Nächte

The property was excellent. Everything was well maintained and the staff was some of the most considerate and polite people i have been around. Site is conveniently located to local transportation and various dining and shopping establishments. I will recommend it to others and i plan to return in the future.

8

John

4. März 2025

·

Aufenthalt für 2 Nächte

Was fine. A very nice 4- 5 star International quality hotel in a great location. The only downside: we arrived 2 hours after check in time, and the room still wasnt ready. Though they put is in the lounge with FOC drinks, it was still a further 2 hours before it was ready. Reason given: the hotel was overbooked. Sorry but i dont regard that as acceptable. That is an organisational issue on the hotels' part and if circumstances of our trip had been different, could have been a real problem.

2

Chin

14. Juli 2024

·

Aufenthalt für eine Nacht

Mistakenly gave me a room with someone else in it already. Staff tried to make up with free breakfast but didn’t make up for the stress of disturbing someone. Also had a fire evacuation at midnight in the rain, no reason given, and then false alarm again 6 AM with Alarm for 1 mins. Worst stay in a while.

10

Ian

23. Feb. 2025

·

Aufenthalt für 2 Nächte

The staff provided an excellent and friendly service even when I made a mistake with my original booking.

8

JIM

5. Okt. 2025

·

Aufenthalt für 2 Nächte

Ask for an early check-in, weeks ahead of time for a suite. We arrived from an international flight very tired, the front desk was very adamant about a 3:00 pm check, however, they said our room was vacated early, the staff was into a power trip over Americans, very incenstive and childish. Hotel was very nice, breakfast was fair, bar excellent.

4

Andy

8. Nov. 2024

·

Aufenthalt für eine Nacht

When checking in to the hotel, the receptionist could not find my booking. I showed them the Expedia confirmation - but apparently they needed the hotel confirmation number which was not provided by Expedia. They asked for photo-ID, and still could not find the booking. Finally it was clear that despite clearly saying my name, and showing my photo id with my name on it, the receptionist was looking up the name incorrectly. My name is O'Donovan and the receptionist was looking up Donovan. I been asked for my surname, and replied O'Donovan, I was asked for my photo-id and it shows O'Donovan, I was asked for my first name , Andy. And still the receptionist was looking up Donovan - my first name does not begin with an 'O'.. The probem with all of this is that I was made to feel like I had made a mistake, either I wasn't who I said I was, or the booking was incorrect. One the booking was found, by another receptionist, there was no apology. Again, the receptionist's mistake was my fault. I did not feel welcome - I felt distrusted.. When a hotel of this quality cannot find a booking, they should first be checkign the have understood the right name.... instead, I got unwelcome distrust. My response - there are many other hotels in Edinburgh.

10

Andrena

23. Jan. 2025

·

Aufenthalt für eine Nacht

Gave 4 stars for service only because the bar staff at night time weren't the friendliest. The rest of staff everywhere else were fantastic

10

Gideon

15. Aug. 2023

·

Aufenthalt für eine Nacht

The check-in process was terrific - Maria T helped me on AUG 12 when I got to the front desk at around 510pm...she was professional, helpful...assigned me a room on the 5th floor close to the bridge to the pool because I told her I want to swim laps. She represented the hotel very well. David who worked overnight helped with charging my fon, and Angus helped me with in-room light (which is confusing I must say). Alex who works @ the bar was terrific as were all the servers I encountered at the One Square Bar. Kudos to the management and the team for providing such a positive experience.

10

Charles

28. Aug. 2025

·

Aufenthalt für eine Nacht

Very nice hotel. Staff was above and beyond

8

MICHAEL

2. Juli 2025

·

Aufenthalt für eine Nacht

Lovely hotel, and room was spot on, but sadly when we popped into bar for lunch (on a weekday), even though the bar was not busy no one acknowledged we were there, so after 10 mins or so awaiting for table service we went to the bar next door to the hotel where we were greeted on arrival and the service was great (all bar one). A real shame as the hotel lost out on revenue for something so simple.

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Lage

Zentrale Lage und gute Erreichbarkeit der wichtigsten Sehenswürdigkeiten, Straßenbahnen und Busse, mit einfachem Zugang zur Burg von Edinburgh und dem Usher Hall. Einige Gäste weisen auf einen 15–20-minütigen Fußweg zu bestimmten Attraktionen hin.

Ähnliche Gästebewertungen

10

John

30. Apr. 2025

·

Aufenthalt für 9 Nächte

The property was excellent. Everything was well maintained and the staff was some of the most considerate and polite people i have been around. Site is conveniently located to local transportation and various dining and shopping establishments. I will recommend it to others and i plan to return in the future.

10

Neal

27. Aug. 2025

·

Aufenthalt für 2 Nächte

Beautiful location with a stunning view of Edinburgh Castle. My only complaint is I did pay for the upgraded view, only to arrive to find a tent for the “Ladyboys of Bangkok” running show as my view just below the castle. just a big pink and black, ugly thing, obscuring what would’ve been a beautiful view. I wish somebody would have mentioned that to me and I wouldn’t have paid for the upgraded view. That said, incredibly helpful and Service oriented staff. Really A+ on the arrival experience. Really appreciated the lounge and atmosphere, right in the city center. Easy access to so much.

10

Alejandrino

6. Juni 2025

·

Aufenthalt für 4 Nächte

Perfect location close to everything

10

Ral

22. Mai 2025

·

Aufenthalt für 2 Nächte

Loved the Club Level experience - enjoyed the Lounge for cocktails and canapés and for breakfast. The bistro was also nice. Convenient - about 20 minute walk to Edinburgh Castle. Edinburgh is a lovely city.

10

Mariola

7. Juni 2025

·

Aufenthalt für 3 Nächte

We had a great stay at the Sheraton! The location is excellent—close to everything and very convenient. The room was spacious, clean, and very comfortable, which made for a relaxing stay. We also really enjoyed the breakfast—great variety and quality. The staff were friendly and helpful throughout our visit. Overall, a very pleasant experience. I would definitely stay here again!

10

Ian

2. Juni 2025

·

Aufenthalt für eine Nacht

Excellent hotel and location 5 minutes walk from Princecesd Street.

10

Laurence

13. Mai 2024

·

Aufenthalt für eine Nacht

Great location, beautiful hotel with nice rooms

10

Aileen

18. Mai 2025

·

Aufenthalt für 2 Nächte

Beautiful comfortable hotel, ideally located for everything Edinburgh has to offer.

10

Samantha

1. Juli 2025

·

Aufenthalt für 3 Nächte

This property is fantastic! A bit of a walk (20 mins) to all the touristy activities, but worth it for the rooms and the castle views! The club level was worth it for the breakfast, drinks, and snacks whenever.

10

Anne

20. Mai 2024

·

Aufenthalt für eine Nacht

This is a full service hotel centrally located and within easy walking distance to most things in the center of Edinburgh.

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Gastronomie

Das Frühstück wird oft für seine Vielfalt und Qualität gelobt, aber mehrere Gäste berichten von langsamem oder unorganisiertem Service und hohen Preisen. Die Erfahrungen in Restaurant und Bar sind gemischt, wobei es einige positive Mahlzeiten gibt, andere jedoch durchschnittlich sind und der Zimmerservice/die Bar früh schließt.

Ähnliche Gästebewertungen

10

Alison

14. Nov. 2025

·

Aufenthalt für 2 Nächte

Everything on the breakfast menu was perfect

8

Paul William

3. Dez. 2024

·

Aufenthalt für 3 Nächte

Staff and rooms excellent, well situated. The breakfast team seem disorganised and quite slow. We were unaware that we were able to have breakfast in the club area until the last day and were put in an overflow room and all guests in there would be forgotten. When our food and drinks eventually came staff took them to several tables before finding us. In the buffet area there were no plates or bowls and nobody to ask, such a shame. Other than that a good stay.

6

RONALD

21. März 2025

·

Aufenthalt für 4 Nächte

It was ok but not as good as I would have expected. Air con stopped working in the last night (fault code) so was very stuffy and could not sleep. No room service after 11 pm so could not get anything after the Ulster Halll show. Very odd bathroom door arrangement makes privacy difficult.

10

Mariola

7. Juni 2025

·

Aufenthalt für 3 Nächte

We had a great stay at the Sheraton! The location is excellent—close to everything and very convenient. The room was spacious, clean, and very comfortable, which made for a relaxing stay. We also really enjoyed the breakfast—great variety and quality. The staff were friendly and helpful throughout our visit. Overall, a very pleasant experience. I would definitely stay here again!

8

Fiona

20. Feb. 2025

·

Aufenthalt für eine Nacht

Nice clean room/hotel in a great location. Everything you could want from a city centre accommodation. Breakfast a bit pricey at £24. Ordered omelette which was lovely and hot and nicely presented but seemed very small. Also had a wrapped sausage muffin from the continental area which was cold and rock hard. Good selection of cereals, fruit and cold meats/cheese and breads.

10

Frances

13. Apr. 2023

·

Aufenthalt für eine Nacht

Have stayed in this hotel twice. The time before was 18 years ago and the quality and experience was just as good this week as it was back then. The spa is lovely. The staff are even lovelier. Comfortable spacious and clean in an excellent location. Best hotel breakfast we’ve had.

10

Susan

10. Nov. 2024

·

Aufenthalt für eine Nacht

Great hotel, well situated. Service in the bar and restaurant could be better. Food not great - we ate in the restaurant one night and had lunch in the bar the next day and I wasn’t too impressed with the food or the time we had to wait for it to be served. But it’s a very comfortable (and expensive!) hotel.

10

Karen

1. März 2025

·

Aufenthalt für eine Nacht

Although we only stayed for one night we were very impressed. We were made to feel very welcome on arrival and given lots of information about not only the hotel but services we may be interested in round about. The hotel room was beautiful and very clean. We were at a concert at the usher hall just across the road so very handy for us. Breakfast was amazing! Such a great choice. We will definitely be back and hope to try the spa next time too. Thanks for a wonderful stay.

8

Kevin

4. Mai 2024

·

Aufenthalt für eine Nacht

The morning breakfast buffets hot food was cold and had an odd taste which I suspect caused me a bout of food poisoning which lasted for two days. Please monitor the temperature of the steam tables to ensure it is safely maintained.

10

Margaret

17. März 2025

·

Aufenthalt für eine Nacht

Beautiful hotel. Public areas and room immaculately clean. All staff courteous and welcoming. Beds very comfortable. Breakfast lovely with efficient and fast service despite being very busy. Always an enjoyable experience staying at the Sheraton Grand.

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Monat	Durchschnittspreis
Januar	181 $
Februar	203 $
März	242 $
April	298 $
Mai	403 $
Juni	427 $
Juli	455 $
August	551 $
September	527 $
Oktober	385 $
November	286 $
Dezember	318 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $663	21 $772	22 $468	23 $505	24 $589
25 $307	26 $384	27 $407	28 $477	29 $358	30 $485	31 $474

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $278	2 $275	3 $345	4 $284	5 $233	6 $364	7 $548
8 $179	9 $199	10 $256	11 $316	12 $212	13 $349	14 $482
15 $192	16 $225	17 $225	18 $233	19 $221	20 $417	21 $614
22 $226	23 $269	24 $282	25 $462	26 $540	27 $521	28 $610
29 $206	30 $188

Sheraton Grand Hotel & Spa

Preise für Sheraton Grand Hotel & Spa

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Club-Zimmer, 2 Einzelbetten (View)

Executive-Zimmer, 1 King-Bett

Zimmer, 2 Einzelbetten (View)

Deluxe-Zimmer, 1 King-Bett (View)

Executive-Zimmer, 2 Einzelbetten

Club-Zimmer, 1 King-Bett (View)

Grand-Suite, 2 Schlafzimmer

Deluxe-Zimmer, 2 Einzelbetten

Club-Zimmer, 1 King-Bett

Deluxe-Zimmer, 1 King-Bett

Club-Zimmer, 2 Einzelbetten

Club-Suite, 1 King-Bett

Gästebewertungen zu Sheraton Grand Hotel & Spa

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Richtlinien der Unterkunft

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