Hermoso Penthouse Multi Unit Paradise

Altogether it was a good experience. Check in went fairly well except the code on one of the condos didn't work. the condos were clean, but each bathroom only had one hand towel and one washcloth, and there were no extra towels. The dispensers in the shower were empty and not labeled. The bathroom with 2 sinks had one soap dispenser. There was a missing light bulb and and upside down clock that didn't work. Had these These little things been addressed it would have made the experience much better. Maybe a more thorough walk through before guests arrive would be helpful

Great location with everything you need. Having the two golf carts were a godsend sine rental carts are $60/hour. Kim and staff couldn’t have been more accommodating! Great property.

These two properties were nice but nothing what we expected. Multiple light switches didn’t work, microwave handle came off, sliding screen doors coming off the tracks, old food in oven, towel bars hanging off wall, etc. they also need a new cleaning crew. Dusty, floors needed to be swept, rugs needed to be vacuumed and kitchen appliances needed a good scrub. The golf cart had duct tape holding a headlight on. Was not impressed for the amount of money we paid for this listing.

There were a few discrepancies with the on line listing and the actually places. Such as no central air and only 1 unit has a fireplace. When we arrived at one of the two units it had not been cleaned since the last guest. The person cleaning did not come until 4pm which is supposed to be the check in time. Some of the small appliances were broken or just not working. Also, the communication with the host stopped the minute we paid the final balance except for some computer generated emails we received. However, there were positives also. The 2 units were perfect for our family. The location was great.