Glamping Tortuga Verde

Our unit was located right next to the road which was very noisy at most hours. Our room had no hot water. The front desk lady tested it but would not admit that we had no hot water. I insisted that we did not. She told us that someone would come to check it out but no one did. The next day it was confirmed we had no hot water. I told her we wished to leave and asked for a refund because of this and she said there are no refunds. I tried to contact the owners and hotel.com but no one would help me. We left and now I’m disputing the charge with my credit card company. This place sucks. The plastic dome smells horrible and is 100x worse during the hot sun. It smelled poisonous inside. The AC blows down on the bed and smells as well. I say sleeping in your car would be better than at this place. Less smelly, too.

Staff is awesome, location is great, close to Ocotal! The room is ok, but there was a strong smell of mildew. There was also an infestation of ants, of course you have to expect ants, it is Costa Rica, but be aware if you don’t like bugs, there are a lot! Overall, would probably return, but maybe in an apartment instead of a dome tent, which got pretty noisy early in the morning!

Amazing! Staff is very friendly, the grounds are beautiful and the accommodations are awesome! We would definitely stay here again! Complementary breakfast (made to order) was wonderful! Convenient store, beach and restaurant within walking distance.

Great stay, everything as described!

Is not like the photos, the glamping was very unclean, definitely not like the pictures, the access was terrible to hig many stairs and they have a lot of parking but no for our visit.