Diamond Westlake Suites
63 US$
/ noche
Promedio para octubre
Precios para Diamond Westlake Suites
Selecciona fechas para ver precios y disponibilidad
63 US$
/ noche
Promedio para octubre
Precios medios mensuales
En Diamond Westlake Suites, los precios por noche son de 56 US$ de media en el mes más barato (septiembre) y de 68 US$ en el mes más caro (noviembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 67 US$ |
| febrero | 56 US$ |
| marzo | 61 US$ |
| abril | 61 US$ |
| mayo | 58 US$ |
| junio | 59 US$ |
| julio | 61 US$ |
| agosto | 61 US$ |
| septiembre | 56 US$ |
| octubre | 63 US$ |
| noviembre | 68 US$ |
| diciembre | 67 US$ |
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oct · 63 US$
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Más caro: noviembre (aprox. 68 US$)
Más barato: septiembre (aprox. 56 US$)
Acerca de esta propiedad
Disfruta de una gran variedad de instalaciones recreativas, entre ellas pistas de tenis al aire libre, una piscina al aire libre y sauna. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y una zona recreativa o s...
Servicios
Disfruta de una gran variedad de instalaciones recreativas, entre ellas pistas de tenis al aire libre, una piscina al aire libre y sauna. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y una zona recreativa o sala de juegos. Podrás aprovechar el servicio de transporte gratuito, que te llevará hasta a 1 kilómetros de distancia.
Servicios empresariales
Tendrás un centro de negocios, check-in exprés y check-out exprés a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento sin asistencia gratuito.
Comida
Acércate a uno de los 2 restaurantes de este apartotel para comer algo, o aprovecha el servicio de habitaciones las 24 horas. Apaga la sed con tu bebida favorita en el bar junto a la piscina. Se ofrece un desayuno bufé todos los días de 06:00 a 10:00 con un coste adicional.
Habitaciones
Reserva una de las 167 habitaciones climatizadas, todas equipadas con chimenea y televisión LCD. La cocina está equipada con frigorífico, horno y placa de cocina. Para los momentos de ocio, tendrás reproductor de DVD, televisión con con canales por satélite y conexión a Internet por cable y wifi gratis. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono con y llamadas locales gratuitas.
Ubicación
Si decides alojarte en Diamond Westlake Suites, disfrutarás de una céntrica ubicación en Hanói, a pocos pasos de Lago Tay y a apenas 4 min en coche de Pagoda Tran Quoc. Además, este apartotel para familias se encuentra a 4,6 km de Templo Quan Thanh y a 4,9 km de Mausoleo de Ho Chi Minh.
Qué hay cerca
Lago Tay(0.1 millas)
Centro comercial Syrena Shopping Center(0.7 millas)
Parque acuático Hồ Tây(0.9 millas)
Calle peatonal de Trinh Cong Son(1.1 millas)
Parque de atracciones Rising Sun(1.2 millas)
Lotte Mall Tay Ho(1.4 millas)
Pagoda Tran Quoc(2.3 millas)
Puente Nhat Tan(2.6 millas)
Templo Quan Thanh(2.6 millas)
Torre de Agua Hang Dau(2.9 millas)
Jardín Botánico de Hanói(3 millas)
Mausoleo de Ho Chi Minh(3 millas)
Mercado Dong Xuan(3.2 millas)
Museo de la historia militar de Vietnam(3.3 millas)
Puerta Quan Chuong(3.4 millas)
El aeropuerto más cercano se encuentra en Hanoi (HAN-A. Internacional de Noi Bai)(13.5 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Ubicación
96 To Ngoc Van Street, Quang An, Quảng An, Hanói, Vietnam
Lago Tay (0.1 millas)
Centro comercial Syrena Shopping Center (0.7 millas)
Parque acuático Hồ Tây (0.9 millas)
Calle peatonal de Trinh Cong Son (1.1 millas)
Parque de atracciones Rising Sun (1.2 millas)
Lotte Mall Tay Ho (1.4 millas)
Opciones de habitación
8
Apartamento, 2 habitaciones (1 King bed, 1 Single bed)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Cama Individual
Capacidad: 3
979 ft²
BalcónZona de comedor independienteAire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Chimenea
9
Apartamento, 1 habitación (1 King bed)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
657 ft²
BalcónZona de comedor independienteAire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Chimenea
7
Habitación familiar
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Individuales
Capacidad: 4
Zona de comedor independienteAire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Chimenea
10
Villa, 3 habitaciones, vistas al lago (1 King Bed, 2 Twin Bed, 1 Single Bed)
Detalles de la oferta
1 Cama Doble Extragrande
y 3× Camas Individuales
Capacidad: 5
1378 ft²
BalcónZona de comedor independienteAire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Chimenea
Reseñas de los huéspedes sobre Diamond Westlake Suites
8.7
Fabuloso
Basado en 1830 comentarios verificados
¿Quién se queda aquí?
Trabajo
18%
Pareja
17%
Familia
51%
Grupo
10%
Solo/a
2%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Diamond Westlake Suites, los viajeros destacan las unidades de estilo apartamento, muy espaciosas, y su ubicación tranquila junto al lago West, alejada del Barrio Antiguo, además de sus instalaciones aptas para familias, como una piscina grande, zonas deportivas, un servicio de transporte y una tienda de conveniencia en el hotel.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Diamond Westlake Suites, los viajeros destacan las unidades de estilo apartamento, muy espaciosas, y su ubicación tranquila junto al lago West, alejada del Barrio Antiguo, además de sus instalaciones aptas para familias, como una piscina grande, zonas deportivas, un servicio de transporte y una tienda de conveniencia en el hotel.
Los huéspedes elogian con frecuencia al personal amable y servicial. Las notas menos positivas incluyen una decoración anticuada y problemas ocasionales de mantenimiento o con los electrodomésticos, una calidad de desayuno variable y una ubicación que puede resultar aislada a pesar del servicio de transporte. En general, es ideal para familias y estancias más largas que buscan espacio y tranquilidad.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Los huéspedes valoran la gran piscina, los terrenos aptos para familias, las pistas deportivas, las bicicletas, un servicio de transporte y una tienda en el hotel. Algunos equipos y partes del complejo se sienten anticuados.
Reseñas de huéspedes relacionadas
10
KIMIKO
2 abr 2024
·
Se alojó 3 noches
古いホテルですが、清掃が行き届いていてとても綺麗です。 部屋も広く、エッグバーで焼きたてオムレツを頂けるし、ジムやプール、サウナも併設されていて全てが揃っています。 スタッフの皆さんも親切で、お値段以上の快適な滞在をさせてもらいました。
古いホテルですが、清掃が行き届いていてとても綺麗です。 部屋も広く、エッグバーで焼きたてオムレツを頂けるし、ジムやプール、サウナも併設されていて全てが揃っています。 スタッフの皆さんも親切で、お値段以上の快適な滞在をさせてもらいました。
10
Camilla
22 jul 2023
·
Se alojó 3 noches
Väldigt trevligt hotell nära många bra restauranger i Hanoi. Mycket säkert område, även för mig som ensam kvinna. God mat till bra pris på hotellet. Mycket stor pool, dock många barn från tidigt på morgonen. Man får simma där dygnet runt, men utan badvakt på natten. Stor svit med vardagsrum, fullt utrustat kök, tvättmaskin och torktumlare. Kan tänka mig att komma tillbaka, och det vill jag sällan. Inte den bästa frukosten, men det går att köpa frukost på en stor mängd kafeer, så det var lugnt.
Väldigt trevligt hotell nära många bra restauranger i Hanoi. Mycket säkert område, även för mig som ensam kvinna. God mat till bra pris på hotellet. Mycket stor pool, dock många barn från tidigt på morgonen. Man får simma där dygnet runt, men utan badvakt på natten. Stor svit med vardagsrum, fullt utrustat kök, tvättmaskin och torktumlare. Kan tänka mig att komma tillbaka, och det vill jag sällan. Inte den bästa frukosten, men det går att köpa frukost på en stor mängd kafeer, så det var lugnt.
10
wl
21 sept 2025
·
Se alojó 3 noches
泳池很大，又有單車借用，可供環西湖遊覽，很棒的體驗。gym房也不錯，還有乒乓球室，但美中不足是無空調。提供穿梭巴士到舊城區，但班次略嫌疏落。早餐也豐富美味。房間超大，備有廚房，設備齊全。極力推薦。
泳池很大，又有單車借用，可供環西湖遊覽，很棒的體驗。gym房也不錯，還有乒乓球室，但美中不足是無空調。提供穿梭巴士到舊城區，但班次略嫌疏落。早餐也豐富美味。房間超大，備有廚房，設備齊全。極力推薦。
10
Tim
11 oct 2025
·
Se alojó 2 noches
Lovely big rooms with excellent pool and ground facilities for families. Food and drinks not a significant feature though it had excellent kitchen so you can do you own thing very easily. Some local shops and eating places which were affordable (like everywhere in Vietnam).
Lovely big rooms with excellent pool and ground facilities for families. Food and drinks not a significant feature though it had excellent kitchen so you can do you own thing very easily. Some local shops and eating places which were affordable (like everywhere in Vietnam).
10
Daniel
14 abr 2024
·
Se alojó 3 noches
Everything you need, food, pool, gym, massage, grocery store. An entire living community with security and 24 hr reception. Only downside is it is not easy to get a Grab pick up. We used a cab orders by reception to go where we needed and used Grab to get back.
Everything you need, food, pool, gym, massage, grocery store. An entire living community with security and 24 hr reception. Only downside is it is not easy to get a Grab pick up. We used a cab orders by reception to go where we needed and used Grab to get back.
10
Justin
30 ene 2026
·
Se alojó 4 noches
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
8
Maik
8 ago 2023
·
Se alojó 7 noches
Große sauber Zimmer. Technik teilweise veraltet. Safe funktionierte nicht (wurde aber schnell getauscht). Schöne Aussicht. Tennis und Billard kostenlos. Pool etwas zu klein und veraltet. Keine EU-Steckdosen.
Große sauber Zimmer. Technik teilweise veraltet. Safe funktionierte nicht (wurde aber schnell getauscht). Schöne Aussicht. Tennis und Billard kostenlos. Pool etwas zu klein und veraltet. Keine EU-Steckdosen.
10
Victoria Bich-Ngoc
10 abr 2023
·
Se alojó 2 noches
We booked a 2 bedroom apartment and it was so grand, incredibly clean and has a lot of amenities such shuttle bus to local attractions and shopping centers. Large pool, sauna, gym, tennis court, etc. The best is a kitchen with a nice fridge and all the necessary cookware and a convection oven and rice cooker in case you have a long stay. The staff was very responsive to all of our requests - they called a taxi for us, held our luggage when we left to a short cruise. Guest security is well kept, with outside visitors having to check in at the gates, and no random people being allowed to just walk in to the complex. The front desk workers, and probably most of the other employees, speak several languages and were a great help, with such friendly service.
We booked a 2 bedroom apartment and it was so grand, incredibly clean and has a lot of amenities such shuttle bus to local attractions and shopping centers. Large pool, sauna, gym, tennis court, etc. The best is a kitchen with a nice fridge and all the necessary cookware and a convection oven and rice cooker in case you have a long stay. The staff was very responsive to all of our requests - they called a taxi for us, held our luggage when we left to a short cruise. Guest security is well kept, with outside visitors having to check in at the gates, and no random people being allowed to just walk in to the complex. The front desk workers, and probably most of the other employees, speak several languages and were a great help, with such friendly service.
10
Simon Aaskov
12 oct 2025
·
Se alojó 3 noches
Very comfortable apartment hotel. Excellent facilities and great staff. Activities for all ages. Clean and spacious apartments and we like the Westlake area for the view and relaxed atmosphere. Gym equipment a bit dated and so was dishwasher/washer in apartment - functional though. We will definitely come back, especially if we're staying for a longer period.
Very comfortable apartment hotel. Excellent facilities and great staff. Activities for all ages. Clean and spacious apartments and we like the Westlake area for the view and relaxed atmosphere. Gym equipment a bit dated and so was dishwasher/washer in apartment - functional though. We will definitely come back, especially if we're staying for a longer period.
10
Nicole
14 sept 2025
·
Se alojó 4 noches
The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Los apartamentos son generalmente muy limpios y bien mantenidos, con personal de limpieza que mantiene todo en orden. Algunos baños y accesorios muestran signos de envejecimiento u olores.
Reseñas de huéspedes relacionadas
10
norio
11 nov 2025
·
Se alojó 6 noches
スタッフの対応 ルームの清掃と全て満足いくものでした また機会があれば 泊まりたいと思います
スタッフの対応 ルームの清掃と全て満足いくものでした また機会があれば 泊まりたいと思います
10
KIMIKO
2 abr 2024
·
Se alojó 3 noches
古いホテルですが、清掃が行き届いていてとても綺麗です。 部屋も広く、エッグバーで焼きたてオムレツを頂けるし、ジムやプール、サウナも併設されていて全てが揃っています。 スタッフの皆さんも親切で、お値段以上の快適な滞在をさせてもらいました。
古いホテルですが、清掃が行き届いていてとても綺麗です。 部屋も広く、エッグバーで焼きたてオムレツを頂けるし、ジムやプール、サウナも併設されていて全てが揃っています。 スタッフの皆さんも親切で、お値段以上の快適な滞在をさせてもらいました。
6
Kimberly
2 abr 2025
·
Se alojó 1 noche
bathroom needs update with better ventilation other than open the windows which is on the hallway side and no screen which allows bugs to get in. staff is very friendly and helpful.
bathroom needs update with better ventilation other than open the windows which is on the hallway side and no screen which allows bugs to get in. staff is very friendly and helpful.
10
Shuhei
19 sept 2025
·
Se alojó 1 noche
The room’s size, cleanliness, and staff service were all excellent. Since there are no large facilities nearby, shopping requires some travel, but the property has a convenience store on-site, so you can still get all the essentials
The room’s size, cleanliness, and staff service were all excellent. Since there are no large facilities nearby, shopping requires some travel, but the property has a convenience store on-site, so you can still get all the essentials
6
Beatrice
19 may 2023
·
Se alojó 2 noches
Hotel is at very nice viwe of the lake but the property is very old , smelled, food was not too good, needs to be renovated for better rooms and needs to improved over all for maintenance.
Hotel is at very nice viwe of the lake but the property is very old , smelled, food was not too good, needs to be renovated for better rooms and needs to improved over all for maintenance.
6
Christian
7 abr 2025
·
Se alojó 4 noches
War vor einigen Jahren sicherlich eine Top Unterkunft. Man könnte mit vielen Kleinigkeiten vieles verbessern. Beispielsweise die alten, dreckigen Duschköpfe austauschen. Das Bad war generell kein Ort zum Wohlfühlen. Das ist eher eine 3,5 Sterne Unterkunft. Personal ist fantastisch. Sehr gute Kommunikation auf englisch und extrem hilfsbereit. In 10-15 min mit einem Taxi/Grab im Stadtzentrum
War vor einigen Jahren sicherlich eine Top Unterkunft. Man könnte mit vielen Kleinigkeiten vieles verbessern. Beispielsweise die alten, dreckigen Duschköpfe austauschen. Das Bad war generell kein Ort zum Wohlfühlen. Das ist eher eine 3,5 Sterne Unterkunft. Personal ist fantastisch. Sehr gute Kommunikation auf englisch und extrem hilfsbereit. In 10-15 min mit einem Taxi/Grab im Stadtzentrum
8
YUKIKO
1 nov 2024
·
Se alojó 1 noche
静かなエリアで過ごしやすかったし朝食もおいしかった。 ただ周りにお店がなく、飲み水の確保も難しいのは困った。 時間に余裕があれば周りにお店もあり楽しめそう。 部屋は清潔で良かったがコンセントが使いづらく少ないことはマイナス。 スタッフの応対はとても良かったのでトータルではおすすめできる。
静かなエリアで過ごしやすかったし朝食もおいしかった。 ただ周りにお店がなく、飲み水の確保も難しいのは困った。 時間に余裕があれば周りにお店もあり楽しめそう。 部屋は清潔で良かったがコンセントが使いづらく少ないことはマイナス。 スタッフの応対はとても良かったのでトータルではおすすめできる。
10
Vanessa
29 oct 2025
·
Se alojó 4 noches
Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
6
Robert
21 ene 2024
·
Se alojó 2 noches
Pro's: Employee who transported our bags and checked us into our suite was friendly. The bathroom and suite were very clean, and the suite was very spacious. The breakfast was good. Heat and AC worked well. Cons: Impersonal reception performed by employees behind plastic panels through which they could barely be heard. The terrace of the suite had a view of incoming street and surrounding buildings, and no table or chairs to sit outside. The bathroom did not have a bidet, and the only outlet where you could use the hair dryer was by the dining room table. The kitchen had bare minimum supplies - no salt or pepper, no coffee pot, no hand towels or paper towels. When I was using the washer, and tried to use the oven the breaker tripped, and I had to wait for the oven to finish, and restart the wash cycle that had nearly finished previously. We tried to use the Wi-Fi password that was provided, and it did not work on three different devices. When we asked for assistance with it, we were instructed to enter the Wi-Fi password. In short, the accommodations are represented as luxurious, but we found them just average
Pro's: Employee who transported our bags and checked us into our suite was friendly. The bathroom and suite were very clean, and the suite was very spacious. The breakfast was good. Heat and AC worked well. Cons: Impersonal reception performed by employees behind plastic panels through which they could barely be heard. The terrace of the suite had a view of incoming street and surrounding buildings, and no table or chairs to sit outside. The bathroom did not have a bidet, and the only outlet where you could use the hair dryer was by the dining room table. The kitchen had bare minimum supplies - no salt or pepper, no coffee pot, no hand towels or paper towels. When I was using the washer, and tried to use the oven the breaker tripped, and I had to wait for the oven to finish, and restart the wash cycle that had nearly finished previously. We tried to use the Wi-Fi password that was provided, and it did not work on three different devices. When we asked for assistance with it, we were instructed to enter the Wi-Fi password. In short, the accommodations are represented as luxurious, but we found them just average
8
Diana
5 ago 2025
·
Se alojó 3 noches
Een prima en net en schoon verblijf. De bedden zijn goed, het appartement is zeer ruim. Het complex zelf was groter dan we verwacht hadden. Het komt saai over, ondanks dat er genoeg te doen is. Dit komt omdat het niet echt leeft. De afstand naar de stad vonden we te ver.
Een prima en net en schoon verblijf. De bedden zijn goed, het appartement is zeer ruim. Het complex zelf was groter dan we verwacht hadden. Het komt saai over, ondanks dat er genoeg te doen is. Dit komt omdat het niet echt leeft. De afstand naar de stad vonden we te ver.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Los apartamentos son muy espaciosos, con cocina completa y lavandería en la habitación, lo que los hace ideales para familias y estancias más largas. La decoración y algunos electrodomésticos se sienten anticuados, con fallas ocasionales en el Wi-Fi o en los electrodomésticos, así como algunas peculiaridades en el ruido o en el balcón/vista.
Reseñas de huéspedes relacionadas
8
Hiroki
16 sept 2024
·
Se alojó 2 noches
Wi-Fiが場所にもよるかもしれませんが弱かったです。
Wi-Fiが場所にもよるかもしれませんが弱かったです。
6
Vanessa
19 nov 2025
·
Se alojó 6 noches
Our experience with reception staffs really soured our last stay, we had stayed at the property twice before, this third stay proved to be unsatisfactory. If you plan to stay at this property, please note, the ‘Family room’ option really is a regular apartment with an extra bed added to the single room, the extra cost really is just for the added bed, the ‘Family room’ is NOT bigger than the usual apartments. Also check your room booking description, the complex has two sizes apartment, one being 91sqm one is 89sqm, we were assigned a smaller apartment despite paying for the supposedly more expensive ‘Family room’ option. When raised this after checking in, reception staffs argued that the size difference was ‘in our heads’, only when we asked for a ‘proof’, it was discovered that the complex did indeed have a range of smaller apartments. After a heated discussion, reception staffs begrudgingly changed us to the bigger apartment we previously stayed at C block. This really put a dent on our experience with the property and disappointed us greatly. However, I do appreciate senior management reaching out to us to apologise after receiving our feedback for the poor interaction with staffs. Other than the last interaction with reception, the remaining stay was lovely, I do recommend to avoid appartments in C block as they have a very loud pickleball court next door (this didn’t bother us). There was also loud maintenance work on C block and we were not advised of this either.
Our experience with reception staffs really soured our last stay, we had stayed at the property twice before, this third stay proved to be unsatisfactory. If you plan to stay at this property, please note, the ‘Family room’ option really is a regular apartment with an extra bed added to the single room, the extra cost really is just for the added bed, the ‘Family room’ is NOT bigger than the usual apartments. Also check your room booking description, the complex has two sizes apartment, one being 91sqm one is 89sqm, we were assigned a smaller apartment despite paying for the supposedly more expensive ‘Family room’ option. When raised this after checking in, reception staffs argued that the size difference was ‘in our heads’, only when we asked for a ‘proof’, it was discovered that the complex did indeed have a range of smaller apartments. After a heated discussion, reception staffs begrudgingly changed us to the bigger apartment we previously stayed at C block. This really put a dent on our experience with the property and disappointed us greatly. However, I do appreciate senior management reaching out to us to apologise after receiving our feedback for the poor interaction with staffs. Other than the last interaction with reception, the remaining stay was lovely, I do recommend to avoid appartments in C block as they have a very loud pickleball court next door (this didn’t bother us). There was also loud maintenance work on C block and we were not advised of this either.
10
Kim
12 nov 2024
·
Se alojó 18 noches
We enjoyed 18 nights at this hotel. We had a two room apartment and there was plenty of room for us. The apartment is a bit outdated but there is cleaning everyday and it is practical. We missed some outdoor furniture to enjoy the view from the small balcony. Great pool and friendly staff. A bit noisy sometimes but we don’t think it is much compared to “the old town”. We would go back.
We enjoyed 18 nights at this hotel. We had a two room apartment and there was plenty of room for us. The apartment is a bit outdated but there is cleaning everyday and it is practical. We missed some outdoor furniture to enjoy the view from the small balcony. Great pool and friendly staff. A bit noisy sometimes but we don’t think it is much compared to “the old town”. We would go back.
6
Brendan
23 feb 2025
·
Se alojó 2 noches
It was ok. Far away from alot of stuff. We got a room with a washer and dryer to wash our clothing. Dryer function was broken and just steamed our clothing really hot and clothing was totally soaked even after a full day attempting to dry.
It was ok. Far away from alot of stuff. We got a room with a washer and dryer to wash our clothing. Dryer function was broken and just steamed our clothing really hot and clothing was totally soaked even after a full day attempting to dry.
8
Claire
11 ago 2025
·
Se alojó 4 noches
The property is a mix of residential accommodation and holiday apartments. The pool was lovely and quiet. The kitchens in the apartments need updating and the breakfast wasn’t the best we have had. It’s also worth noting that you have to request a balcony for all 1 bed apartments as this isn’t a bookable option via Expedia
The property is a mix of residential accommodation and holiday apartments. The pool was lovely and quiet. The kitchens in the apartments need updating and the breakfast wasn’t the best we have had. It’s also worth noting that you have to request a balcony for all 1 bed apartments as this isn’t a bookable option via Expedia
10
Justin
30 ene 2026
·
Se alojó 4 noches
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
10
Iain
7 dic 2023
·
Se alojó 1 noche
Large well appointed apartments - excellent breakfast buffet- quiet location.
Large well appointed apartments - excellent breakfast buffet- quiet location.
10
Edwin
4 ene 2026
·
Se alojó 1 noche
Very spacious. Ensuite laundry. Kitchen, dining area, living room + bedrooms.
Very spacious. Ensuite laundry. Kitchen, dining area, living room + bedrooms.
6
Robert
21 ene 2024
·
Se alojó 2 noches
Pro's: Employee who transported our bags and checked us into our suite was friendly. The bathroom and suite were very clean, and the suite was very spacious. The breakfast was good. Heat and AC worked well. Cons: Impersonal reception performed by employees behind plastic panels through which they could barely be heard. The terrace of the suite had a view of incoming street and surrounding buildings, and no table or chairs to sit outside. The bathroom did not have a bidet, and the only outlet where you could use the hair dryer was by the dining room table. The kitchen had bare minimum supplies - no salt or pepper, no coffee pot, no hand towels or paper towels. When I was using the washer, and tried to use the oven the breaker tripped, and I had to wait for the oven to finish, and restart the wash cycle that had nearly finished previously. We tried to use the Wi-Fi password that was provided, and it did not work on three different devices. When we asked for assistance with it, we were instructed to enter the Wi-Fi password. In short, the accommodations are represented as luxurious, but we found them just average
Pro's: Employee who transported our bags and checked us into our suite was friendly. The bathroom and suite were very clean, and the suite was very spacious. The breakfast was good. Heat and AC worked well. Cons: Impersonal reception performed by employees behind plastic panels through which they could barely be heard. The terrace of the suite had a view of incoming street and surrounding buildings, and no table or chairs to sit outside. The bathroom did not have a bidet, and the only outlet where you could use the hair dryer was by the dining room table. The kitchen had bare minimum supplies - no salt or pepper, no coffee pot, no hand towels or paper towels. When I was using the washer, and tried to use the oven the breaker tripped, and I had to wait for the oven to finish, and restart the wash cycle that had nearly finished previously. We tried to use the Wi-Fi password that was provided, and it did not work on three different devices. When we asked for assistance with it, we were instructed to enter the Wi-Fi password. In short, the accommodations are represented as luxurious, but we found them just average
10
Nicole
14 sept 2025
·
Se alojó 4 noches
The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente descrito como amable, atento y servicial. Algunos huéspedes informaron interacciones impersonales o poco útiles en la recepción o con el personal de ventas.
Reseñas de huéspedes relacionadas
10
Jack
13 jul 2025
·
Se alojó 4 noches
The hotel was excellent, easy checking in. The staff are very courteous. Very quick to respond to any request and everything is done with your smile. I hope to go back there very soon again
The hotel was excellent, easy checking in. The staff are very courteous. Very quick to respond to any request and everything is done with your smile. I hope to go back there very soon again
10
James
17 nov 2025
·
Se alojó 2 noches
Very helpful staff onsite grocery excellent looks good for a long term stay very good value
Very helpful staff onsite grocery excellent looks good for a long term stay very good value
6
Vanessa
19 nov 2025
·
Se alojó 6 noches
Our experience with reception staffs really soured our last stay, we had stayed at the property twice before, this third stay proved to be unsatisfactory. If you plan to stay at this property, please note, the ‘Family room’ option really is a regular apartment with an extra bed added to the single room, the extra cost really is just for the added bed, the ‘Family room’ is NOT bigger than the usual apartments. Also check your room booking description, the complex has two sizes apartment, one being 91sqm one is 89sqm, we were assigned a smaller apartment despite paying for the supposedly more expensive ‘Family room’ option. When raised this after checking in, reception staffs argued that the size difference was ‘in our heads’, only when we asked for a ‘proof’, it was discovered that the complex did indeed have a range of smaller apartments. After a heated discussion, reception staffs begrudgingly changed us to the bigger apartment we previously stayed at C block. This really put a dent on our experience with the property and disappointed us greatly. However, I do appreciate senior management reaching out to us to apologise after receiving our feedback for the poor interaction with staffs. Other than the last interaction with reception, the remaining stay was lovely, I do recommend to avoid appartments in C block as they have a very loud pickleball court next door (this didn’t bother us). There was also loud maintenance work on C block and we were not advised of this either.
Our experience with reception staffs really soured our last stay, we had stayed at the property twice before, this third stay proved to be unsatisfactory. If you plan to stay at this property, please note, the ‘Family room’ option really is a regular apartment with an extra bed added to the single room, the extra cost really is just for the added bed, the ‘Family room’ is NOT bigger than the usual apartments. Also check your room booking description, the complex has two sizes apartment, one being 91sqm one is 89sqm, we were assigned a smaller apartment despite paying for the supposedly more expensive ‘Family room’ option. When raised this after checking in, reception staffs argued that the size difference was ‘in our heads’, only when we asked for a ‘proof’, it was discovered that the complex did indeed have a range of smaller apartments. After a heated discussion, reception staffs begrudgingly changed us to the bigger apartment we previously stayed at C block. This really put a dent on our experience with the property and disappointed us greatly. However, I do appreciate senior management reaching out to us to apologise after receiving our feedback for the poor interaction with staffs. Other than the last interaction with reception, the remaining stay was lovely, I do recommend to avoid appartments in C block as they have a very loud pickleball court next door (this didn’t bother us). There was also loud maintenance work on C block and we were not advised of this either.
6
YI CHUN
3 feb 2026
·
Se alojó 3 noches
員工服務的態度須加強。
員工服務的態度須加強。
6
william
27 may 2024
·
Se alojó 2 noches
I was surprised by how stubborn their sales team is,how they ignore customer’s requirement like they don’t care at all.
I was surprised by how stubborn their sales team is,how they ignore customer’s requirement like they don’t care at all.
10
Alessio
19 nov 2024
·
Se alojó 2 noches
The villa was very nice and comfortable. The staff is extremely kind on every occasion and always ready to fulfill our requests. In particolare Khoan Phan Kelsey, il direttore, è stato di una gentilezza e professionalità fuori dal comune. Non possiamo che ringraziarli.
The villa was very nice and comfortable. The staff is extremely kind on every occasion and always ready to fulfill our requests. In particolare Khoan Phan Kelsey, il direttore, è stato di una gentilezza e professionalità fuori dal comune. Non possiamo che ringraziarli.
10
Frank
17 jul 2025
·
Se alojó 1 noche
Awesome property, spacious and comfortable. The team was friendly and helpful. We would definitely stay again.
Awesome property, spacious and comfortable. The team was friendly and helpful. We would definitely stay again.
10
AHMED
3 oct 2023
·
Se alojó 4 noches
Very happy with my stay here. Staff were accommodating and let me check out late when I had a 2am flight. They speak good English and the breakfast was reasonably priced (around £6). Housekeeping is also efficient and I have no complaints. The area around the hotel has cafes, spas and restaurants plus with a Grab motorbike you can get to the old city for around £1 each way. I’d stay here again.
Very happy with my stay here. Staff were accommodating and let me check out late when I had a 2am flight. They speak good English and the breakfast was reasonably priced (around £6). Housekeeping is also efficient and I have no complaints. The area around the hotel has cafes, spas and restaurants plus with a Grab motorbike you can get to the old city for around £1 each way. I’d stay here again.
10
Vanessa
29 oct 2025
·
Se alojó 4 noches
Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
6
Robert
21 ene 2024
·
Se alojó 2 noches
Pro's: Employee who transported our bags and checked us into our suite was friendly. The bathroom and suite were very clean, and the suite was very spacious. The breakfast was good. Heat and AC worked well. Cons: Impersonal reception performed by employees behind plastic panels through which they could barely be heard. The terrace of the suite had a view of incoming street and surrounding buildings, and no table or chairs to sit outside. The bathroom did not have a bidet, and the only outlet where you could use the hair dryer was by the dining room table. The kitchen had bare minimum supplies - no salt or pepper, no coffee pot, no hand towels or paper towels. When I was using the washer, and tried to use the oven the breaker tripped, and I had to wait for the oven to finish, and restart the wash cycle that had nearly finished previously. We tried to use the Wi-Fi password that was provided, and it did not work on three different devices. When we asked for assistance with it, we were instructed to enter the Wi-Fi password. In short, the accommodations are represented as luxurious, but we found them just average
Pro's: Employee who transported our bags and checked us into our suite was friendly. The bathroom and suite were very clean, and the suite was very spacious. The breakfast was good. Heat and AC worked well. Cons: Impersonal reception performed by employees behind plastic panels through which they could barely be heard. The terrace of the suite had a view of incoming street and surrounding buildings, and no table or chairs to sit outside. The bathroom did not have a bidet, and the only outlet where you could use the hair dryer was by the dining room table. The kitchen had bare minimum supplies - no salt or pepper, no coffee pot, no hand towels or paper towels. When I was using the washer, and tried to use the oven the breaker tripped, and I had to wait for the oven to finish, and restart the wash cycle that had nearly finished previously. We tried to use the Wi-Fi password that was provided, and it did not work on three different devices. When we asked for assistance with it, we were instructed to enter the Wi-Fi password. In short, the accommodations are represented as luxurious, but we found them just average
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Tranquila ubicación junto al lago West, alejada del Barrio Antiguo; los restaurantes y las tiendas son accesibles a pie o en taxi, y un servicio de transporte ayuda. Algunos encontraron que el acceso al lago era indirecto y que los puntos de recogida o las distancias a pie eran inconvenientes.
Reseñas de huéspedes relacionadas
10
sungjin
30 oct 2024
·
Se alojó 4 noches
숙소는 연식이 있습니다. 하지만 그외에는 아주 좋습니다. 1.조식: 아침으로 먹기에 딱 정당합니다. 맛도 있습니다 2.위치: 시내와 좀 거리가 있지만 그랩이 워낙 잘되어있어 다니기 불편하지않습니다. 롯데마트와도 멀지 않습니다. 3.식당: 입구 앞 베트남식당 맛있습니다. 미슐랭스타 받은곳입니다. 그외 조금만 나가면 식당들이 꽤 있습니다. 롯데마트 인근 해산물부폐식당도 가격 저렴하고 가지수도 많고 맛도 있습니다. 시간은 걸리지만 서호호를 바라보면 걸어서 올수도 있습니다. 스위트를 잡았는데 2가족이 써도 될만큼 넓고 좋습니다. 다음에도 재숙박할 의향이 있습니다.
숙소는 연식이 있습니다. 하지만 그외에는 아주 좋습니다. 1.조식: 아침으로 먹기에 딱 정당합니다. 맛도 있습니다 2.위치: 시내와 좀 거리가 있지만 그랩이 워낙 잘되어있어 다니기 불편하지않습니다. 롯데마트와도 멀지 않습니다. 3.식당: 입구 앞 베트남식당 맛있습니다. 미슐랭스타 받은곳입니다. 그외 조금만 나가면 식당들이 꽤 있습니다. 롯데마트 인근 해산물부폐식당도 가격 저렴하고 가지수도 많고 맛도 있습니다. 시간은 걸리지만 서호호를 바라보면 걸어서 올수도 있습니다. 스위트를 잡았는데 2가족이 써도 될만큼 넓고 좋습니다. 다음에도 재숙박할 의향이 있습니다.
8
Natalie
16 ene 2025
·
Se alojó 1 noche
Nice hotel. Very quiet. Not cloae to any of the attractions or old quarter eating hub but was good for us for one night close to the airport.
Nice hotel. Very quiet. Not cloae to any of the attractions or old quarter eating hub but was good for us for one night close to the airport.
8
martin
31 dic 2025
·
Se alojó 3 noches
Clean apartment . I could was my clothes. There’s a wall around the complex and you can only get out one way and it’s not to the lake. Not so much to see in walking distance but the got a shuttle bus to the old quarter. I didn’t use et. Quiet area and that was great. The pool seems nice. I traveled alone so it was a bit boring. For a family that like a rest from the cars and the noise this hotel would be a good choice. I didn’t try the breakfast.
Clean apartment . I could was my clothes. There’s a wall around the complex and you can only get out one way and it’s not to the lake. Not so much to see in walking distance but the got a shuttle bus to the old quarter. I didn’t use et. Quiet area and that was great. The pool seems nice. I traveled alone so it was a bit boring. For a family that like a rest from the cars and the noise this hotel would be a good choice. I didn’t try the breakfast.
10
Daniel
14 abr 2024
·
Se alojó 3 noches
Everything you need, food, pool, gym, massage, grocery store. An entire living community with security and 24 hr reception. Only downside is it is not easy to get a Grab pick up. We used a cab orders by reception to go where we needed and used Grab to get back.
Everything you need, food, pool, gym, massage, grocery store. An entire living community with security and 24 hr reception. Only downside is it is not easy to get a Grab pick up. We used a cab orders by reception to go where we needed and used Grab to get back.
10
jihye
26 dic 2023
·
Se alojó 1 noche
호텔이 좀 구석에 있는거 빼고는 좋아요. 오히려 좀 구석이라 밤에 조용해서 좋을지도!? 근데 뚜벅이로 돌아다닐때는 입구에서 숙소까지 거리가 좀 있어서 귀찮기도 합니다..ㅎㅎ 오래된 느낌이 물씬 나지만 그래도 깔끔하게 관리 되어있어 좋아요. 수영장이 멋졌는데 생각보다 추워서 수영은 못했어요..ㅋㅋㅋ 조식 괜찮고 직원들도 친절하고 괜찮습니다. 친구나 연인이랑 가는거보다는 어린 자녀들과 함께 가는게 더 좋은거 같습니다. 약간 펜션느낌이에용
호텔이 좀 구석에 있는거 빼고는 좋아요. 오히려 좀 구석이라 밤에 조용해서 좋을지도!? 근데 뚜벅이로 돌아다닐때는 입구에서 숙소까지 거리가 좀 있어서 귀찮기도 합니다..ㅎㅎ 오래된 느낌이 물씬 나지만 그래도 깔끔하게 관리 되어있어 좋아요. 수영장이 멋졌는데 생각보다 추워서 수영은 못했어요..ㅋㅋㅋ 조식 괜찮고 직원들도 친절하고 괜찮습니다. 친구나 연인이랑 가는거보다는 어린 자녀들과 함께 가는게 더 좋은거 같습니다. 약간 펜션느낌이에용
10
Justin
30 ene 2026
·
Se alojó 4 noches
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
8
YUKIKO
1 nov 2024
·
Se alojó 1 noche
静かなエリアで過ごしやすかったし朝食もおいしかった。 ただ周りにお店がなく、飲み水の確保も難しいのは困った。 時間に余裕があれば周りにお店もあり楽しめそう。 部屋は清潔で良かったがコンセントが使いづらく少ないことはマイナス。 スタッフの応対はとても良かったのでトータルではおすすめできる。
静かなエリアで過ごしやすかったし朝食もおいしかった。 ただ周りにお店がなく、飲み水の確保も難しいのは困った。 時間に余裕があれば周りにお店もあり楽しめそう。 部屋は清潔で良かったがコンセントが使いづらく少ないことはマイナス。 スタッフの応対はとても良かったのでトータルではおすすめできる。
10
Jennifer Fang Ni
23 mar 2024
·
Se alojó 3 noches
The environment was very nice. Away from the Old Quarter
The environment was very nice. Away from the Old Quarter
10
Quynh
20 nov 2025
·
Se alojó 2 noches
This place was very nice and quiet, but it’s away from downtown where we wanted to go lots of American food around the hotel unfortunately we wanted Asian food so we had to go very far to get it.
This place was very nice and quiet, but it’s away from downtown where we wanted to go lots of American food around the hotel unfortunately we wanted Asian food so we had to go very far to get it.
10
Nicole
14 sept 2025
·
Se alojó 4 noches
The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno varía de excelente a promedio, y algunos señalan una variedad limitada. El servicio de habitaciones y la oferta gastronómica en general reciben elogios menos entusiastas que los alojamientos y las instalaciones.
Reseñas de huéspedes relacionadas
4
rajendra
4 sept 2023
·
Se alojó 1 noche
Breakfast was avarage.
Breakfast was avarage.
10
HUbert
8 feb 2026
·
Se alojó 7 noches
Tout est très très bien, personnel incroyable, room service et petit déjeuner impeccable, salle de sport et piscine au top.
Tout est très très bien, personnel incroyable, room service et petit déjeuner impeccable, salle de sport et piscine au top.
10
wl
21 sept 2025
·
Se alojó 3 noches
泳池很大，又有單車借用，可供環西湖遊覽，很棒的體驗。gym房也不錯，還有乒乓球室，但美中不足是無空調。提供穿梭巴士到舊城區，但班次略嫌疏落。早餐也豐富美味。房間超大，備有廚房，設備齊全。極力推薦。
泳池很大，又有單車借用，可供環西湖遊覽，很棒的體驗。gym房也不錯，還有乒乓球室，但美中不足是無空調。提供穿梭巴士到舊城區，但班次略嫌疏落。早餐也豐富美味。房間超大，備有廚房，設備齊全。極力推薦。
8
Claire
11 ago 2025
·
Se alojó 4 noches
The property is a mix of residential accommodation and holiday apartments. The pool was lovely and quiet. The kitchens in the apartments need updating and the breakfast wasn’t the best we have had. It’s also worth noting that you have to request a balcony for all 1 bed apartments as this isn’t a bookable option via Expedia
The property is a mix of residential accommodation and holiday apartments. The pool was lovely and quiet. The kitchens in the apartments need updating and the breakfast wasn’t the best we have had. It’s also worth noting that you have to request a balcony for all 1 bed apartments as this isn’t a bookable option via Expedia
10
jerome
5 ago 2024
·
Se alojó 1 noche
super hôtel avec des services haut de gamme dans un quartier riche en restaurant très belle piscine et super petit déj
super hôtel avec des services haut de gamme dans un quartier riche en restaurant très belle piscine et super petit déj
10
Justin
30 ene 2026
·
Se alojó 4 noches
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
10
Richard
9 abr 2023
·
Se alojó 2 noches
It’s hard not to give this place a rating for 5 out of 5. The 3-bedroom suite we stayed in was marvelous. Clean and modern. Functional. Had ever we needed. The staff was helpful and quick to respond. The only negative was the room service food. My kids would barely touch the pasta, for example. It was bland. Let me end on another positive. The staff organized an Easter egg hunt and fun games with prizes for the kids. It was a fun, unexpected treat. I’d most definitely stay here again.
It’s hard not to give this place a rating for 5 out of 5. The 3-bedroom suite we stayed in was marvelous. Clean and modern. Functional. Had ever we needed. The staff was helpful and quick to respond. The only negative was the room service food. My kids would barely touch the pasta, for example. It was bland. Let me end on another positive. The staff organized an Easter egg hunt and fun games with prizes for the kids. It was a fun, unexpected treat. I’d most definitely stay here again.
8
CESAR EDUARDO DEL
27 abr 2025
·
Se alojó 14 noches
Is pretty calm area, breakfast was very disappointing, for that price is expected to get a variety of foods
Is pretty calm area, breakfast was very disappointing, for that price is expected to get a variety of foods
4
ILSEOP
30 ago 2023
·
Se alojó 3 noches
오래된 숙소인건 알았지만 들어서자 마자 에어콘에서 나오는 불쾌한 냄새가 견딜수가 없어서 방을 바꿨습니다. 화장실 세면대도 물이 안내려 가서 도저히 방을 쓸수가 없었습니다. 처음 배정 받은 방은 서호가 그래도 조금은 보이는 전망 이었는데 바꾼 방은 완전 뷰가 엉망이더군요...직원들은 친절한데 시설이 너무너무너무 낡았습니다...아..수영장에 있던 직원은 엄청 불친절 했습니다. 조식은 그냥 허기 때울정도의 조식인데...위생이 별로 안좋네요.. 위치도 그렇고..추천하기는 힘든 숙소 입니다.
오래된 숙소인건 알았지만 들어서자 마자 에어콘에서 나오는 불쾌한 냄새가 견딜수가 없어서 방을 바꿨습니다. 화장실 세면대도 물이 안내려 가서 도저히 방을 쓸수가 없었습니다. 처음 배정 받은 방은 서호가 그래도 조금은 보이는 전망 이었는데 바꾼 방은 완전 뷰가 엉망이더군요...직원들은 친절한데 시설이 너무너무너무 낡았습니다...아..수영장에 있던 직원은 엄청 불친절 했습니다. 조식은 그냥 허기 때울정도의 조식인데...위생이 별로 안좋네요.. 위치도 그렇고..추천하기는 힘든 숙소 입니다.
10
Iain
7 dic 2023
·
Se alojó 1 noche
Large well appointed apartments - excellent breakfast buffet- quiet location.
Large well appointed apartments - excellent breakfast buffet- quiet location.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Minho
3 ago 2026
·
Se alojó 3 noches
everything was good for family trip
everything was good for family trip
6
Laura Paloma
31 jul 2026
·
Se alojó 4 noches
Overall, the experience was average and the property feels somewhat dated compared to newer options in the city. The location is a positive, with pleasant views of West Lake and convenient access to nearby areas. Communication with the front desk was generally quick and responsive when we had questions. However, there were several maintenance and service issues during our stay. The safe in our room was not working, and one of the two air-conditioning units had a thermostat that did not function properly. Housekeeping was also inconsistent; on one occasion, we returned at around 5 PM and found that the room had still not been cleaned. The airport pickup arrangement could have been handled better. While the hotel organized the transfer, the instructions provided were incomplete, making it difficult to locate the driver at the airport and causing a significant delay after arrival. Breakfast was acceptable but unremarkable, with a limited selection compared to other hotels in a similar price range. In summary, Diamond Westlake Suites offers a good location and attractive lake views, but the property would benefit from updates, improved maintenance, and more consistent service standards.
Overall, the experience was average and the property feels somewhat dated compared to newer options in the city. The location is a positive, with pleasant views of West Lake and convenient access to nearby areas. Communication with the front desk was generally quick and responsive when we had questions. However, there were several maintenance and service issues during our stay. The safe in our room was not working, and one of the two air-conditioning units had a thermostat that did not function properly. Housekeeping was also inconsistent; on one occasion, we returned at around 5 PM and found that the room had still not been cleaned. The airport pickup arrangement could have been handled better. While the hotel organized the transfer, the instructions provided were incomplete, making it difficult to locate the driver at the airport and causing a significant delay after arrival. Breakfast was acceptable but unremarkable, with a limited selection compared to other hotels in a similar price range. In summary, Diamond Westlake Suites offers a good location and attractive lake views, but the property would benefit from updates, improved maintenance, and more consistent service standards.
10
Shlomit
21 jul 2026
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Se alojó 8 noches
L’hôtel était parfait, bien positionné ! Actif à la réception, les chambres sont refaites tous les jours, c’est un hôtel parfait pour les familles
L’hôtel était parfait, bien positionné ! Actif à la réception, les chambres sont refaites tous les jours, c’est un hôtel parfait pour les familles
10
SUNG SOO
13 jul 2026
·
Se alojó 2 noches
very good suit. classic room
very good suit. classic room
10
Tony
9 jul 2026
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Se alojó 2 noches
Excellent place with a lot of space. Felt right at home. Area is nice too with lots of shops, food, and natural beauty. Family friendly and friendly for solo travelers like myself. Will definitely stay again.
Excellent place with a lot of space. Felt right at home. Area is nice too with lots of shops, food, and natural beauty. Family friendly and friendly for solo travelers like myself. Will definitely stay again.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
Entrada a partir de la(s) 14:00
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-30: 108.45052674023437USD
- 2026-10-01: 66.15474526245117USD
- 2026-10-02: 63.519378744995116USD
- 2026-10-03: 63.529587136596675USD
- 2026-10-04: 63.04184097662353USD
- 2026-10-05: 62.72818129339599USD
- 2026-10-06: 58.0939226338501USD
- 2026-10-07: 62.602494753845214USD
- 2026-10-08: 68.05790375897216USD
- 2026-10-09: 68.78719999035644USD
- 2026-10-10: 68.78719999035644USD
- 2026-10-11: 58.56359857043457USD
- 2026-10-12: 59.863845348205565USD
- 2026-10-13: 59.107131192565916USD
- 2026-10-14: 59.36368554425049USD
- 2026-10-15: 64.16486253979492USD
- 2026-10-16: 64.71759727331543USD
- 2026-10-17: 59.863845348205565USD
- 2026-10-18: 61.327370725036616USD
- 2026-10-19: 61.327370725036616USD
- 2026-10-20: 64.64454989398193USD
- 2026-10-21: 61.327370725036616USD
- 2026-10-22: 64.64454989398193USD
- 2026-10-23: 64.67358643066406USD
- 2026-10-24: 61.327370725036616USD
- 2026-10-25: 60.67950183203125USD
- 2026-10-26: 60.67950183203125USD
- 2026-10-27: 61.327370725036616USD
- 2026-10-28: 61.327370725036616USD
- 2026-10-29: 61.327370725036616USD
- 2026-10-30: 64.58926871295166USD
- 2026-10-31: 64.64454989398193USD
- 2026-11-01: 61.327370725036616USD
- 2026-11-02: 61.327370725036616USD
- 2026-11-03: 61.327370725036616USD
- 2026-11-04: 64.66665808435059USD
- 2026-11-05: 61.327370725036616USD
- 2026-11-06: 64.66665808435059USD
- 2026-11-07: 63.993370981384274USD
- 2026-11-08: 63.993370981384274USD
- 2026-11-09: 61.327370725036616USD
- 2026-11-10: 61.327370725036616USD
- 2026-11-11: 64.66665808435059USD
- 2026-11-12: 64.58926871295166USD
- 2026-11-13: 64.66665808435059USD
- 2026-11-14: 67.46629663494873USD
- 2026-11-15: 61.327370725036616USD
- 2026-11-16: 59.96056386376953USD
- 2026-11-17: 70.46875845593262USD
- 2026-11-18: 74.13003407299804USD
- 2026-11-19: 60.67950183203125USD
- 2026-11-20: 71.22480889483643USD
- 2026-11-21: 74.31237204748535USD
- 2026-11-22: 61.327370725036616USD
- 2026-11-23: 64.12656822515869USD
- 2026-11-24: 64.6861585102539USD
- 2026-11-25: 62.148118558532715USD
- 2026-11-26: 61.327370725036616USD
- 2026-11-27: 64.65118277929687USD
- 2026-11-28: 64.67358643066406USD
- 2026-11-29: 60.67950183203125USD
- 2026-11-30: 63.983183999999994USD
Este alojamiento ofrece un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Para organizar la recogida, los huéspedes deberán contactar con el alojamiento 72 horas antes de la llegada a través de los datos que aparecen en la confirmación de la reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
- El propietario ha indicado que el alojamiento cuenta con un detector de humo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y sistema de seguridad.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- El alojamiento dispone de un servicio de limpieza profesional
- Se ofrece alojamiento gratuito a un máximo de un menor de hasta 4 años, siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Este alojamiento no acepta mascotas ni perros guía.
- El aparcamiento tiene un límite de altura.
- El alojamiento dispone de un servicio de limpieza profesional.
- Desayuno tipo bufé: 250000 VND por adulto y 150000 VND por menor (precio aproximado)
- Transporte al aeropuerto: 800000 VND por vehículo solo ida
- Cama adicional: 800000.0 VND por día
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Sala de vapor
Tratamientos corporales
Tratamientos faciales
Club infantil
Comidas para llevar
Habitación familiar
Beach Sun Loungers
Valla alrededor de la piscina
Snack Bar/Deli
Wheelchair Accessible (Limited)
Actividades
Piscina
Pistas de tenis
Jardín
Campo de golf (cercano)
Billares
Minigolf
Zona de juegos
Piscina infantil
Piscina al aire libre
Outdoor Fireplace
Muebles de exterior
Pool (Seasonal Outdoor)
Ping pong
Terraza
Fitness Center (nearby)
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Alquiler de bicicletas
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Aparcamiento gratuito
Area Shuttle (free)
Parking Onsite
Internet
WiFi gratuito