Name: The Watermill Hotel, Sure Hotel Collection by Best Western
Address: London Road, Hemel Hempstead, Hertfordshire (Grafschaft), GB
Price range: 79 $–117 $ per night
Rating: 7.35

Was Gäste sagen

Im The Watermill Hotel, Sure Hotel Collection by Best Western loben Gäste durchweg die freundlichen Mitarbeiter und die malerische Lage am Fluss, bemängeln jedoch veraltete Zimmer, eingeschränkte Verpflegungsmöglichkeiten vor Ort (Restaurant/Bar oft geschlossen) und im Allgemeinen gute Frühstücke mit gelegentlichen Temperaturproblemen.

Die Zimmer variieren in Komfort und Größe, wobei einige einen ruhigen und malerischen Blick auf den Bach bieten, während andere Lärm von der Straße ausgesetzt sind, unter schwachen Duschen oder kaltem Wasser leiden und eine ungleichmäßige Heizung oder Klimaanlage haben. Die Rückmeldungen zur Sauberkeit sind gemischt: Während viele die Zimmer sauber fanden, berichteten andere von schmutzigen Teppichen, fleckigen Armaturen und beschädigten Einrichtungsgegenständen. Insgesamt erwartet man einen einfachen, serviceorientierten Aufenthalt in angenehmer Flusslage.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Parkplätze sind vorhanden und werden als einfach oder sicher beschrieben. Die hoteleigene Bar und das Restaurant sind oft geschlossen oder bieten abends keine Mahlzeiten an.

Ähnliche Gästebewertungen

4

Paul

17. Okt. 2024

·

Aufenthalt für eine Nacht

Was not advised the the bar and restaurant were undergoing maintenance and were shut. Had to go look for dinner at alternative venue.

4

Derek

23. Juni 2025

·

Aufenthalt für eine Nacht

The rooms were very dated, carpets dirty, bathrooms dated and not cleaned properly, one of the rooms shower curtain had a big hole in it and the other room shower curtain was dirty, the mattresse were very worn and soft. Tv had the most basic channels avaiable again just basic. Resturant closed for evening meals. Broadband was poor. We wont be returning to this hotel again.

10

Chris

25. Sept. 2025

·

Aufenthalt für eine Nacht

A few niggles getting into my room but this was quickly rectified. Service was great. Alisha looked after me on arrival, and was very helpful. The lock on the door was faulty so she ensured this was sorted out as I needed to pop out. True to her word was resolved on return. Very friendly and polite, nothing was too much trouble. Room was nice and clean. Nice view of the brook from the window. No evening meals at the moment, but there are two pubs across the road, one of them offers a 10% discount for hotel guests. Will stay again.

8

eliza

25. Aug. 2025

·

Aufenthalt für 2 Nächte

It was ok, check-in was easy. Location is lovely, nice bar, room big and spacious. A bit dated, A bit noisy due to the road.. overall it was good... easy to get around abd a bice pub on the otherside of the road.

8

Martin

27. Mai 2025

·

Aufenthalt für 2 Nächte

No food facilities other than breakfast but do offer a 10% discount on food and drinks at the White Horse pub across the road

8

Vernon

2. Juli 2025

·

Aufenthalt für eine Nacht

Very quiet, easy parking , nice staff, a little bit run down feeling. we booked an air conditioned room but were told on arrival that only some rooms were air conditioned and ours wasn’t one of them. However they did agree to change us to an air conditioned one. But the web site details should be made clear.

6

Sue

25. Mai 2025

·

Aufenthalt für 2 Nächte

Property was a little dated and could do with a make over breakfast was included but we missed 1st days as didnt open till 8am and we had to leave by 7.30am to get to where we where going they did say they would arrange for us to have some croissants but nobody was around!!! Water needed to be hotter in bath room was impossible to fill bath as water not hot enough and would have taken hours to fill then be cold. Bar and restaurant where not open. Breakfast on 2nd day available had to wait to be refilled and could have done with being warmer.

10

Karen

10. Okt. 2025

·

Aufenthalt für 3 Nächte

Arrived late in the evening and found there still to be parking available - and the parking area felt very safe. Once checked in the hotel staff showed us to our room and explained where everything was in the room and where and when breakfast was served. The room was slightly dated but clean and there was tea/coffee and biscuits in the room. Staff were all lovely and we enjoyed our stay.

4

Mark

14. Nov. 2024

·

Aufenthalt für eine Nacht

Room was a good size, cold and had seen better days. Shower was cold/no food/bar yes theres a pub over thr road but its not exactly cheap. For over a £100.00 i exspected warm water and it to generally look like it was cared for.

8

Ian

4. Juni 2025

·

Aufenthalt für 2 Nächte

Very nice facility. O ly drawback was the resturant and bar were closed, and the two pubs across the street didn't have food Monday evening.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Die Sauberkeit ist uneinheitlich: Viele Gäste fanden die Zimmer und Bäder sauber, während andere schmutzige Teppiche, fleckige Armaturen und schimmelige oder beschädigte Duschvorhänge bemängelten.

Ähnliche Gästebewertungen

8

David

21. Nov. 2025

·

Aufenthalt für eine Nacht

This hotel’s decor is badly outdated, but the facilities are fine. A comfortable bed in a warm room on a very cold night, clean bathroom with toiletries, and tea / coffee / water provided. Staff were first class & breakfast was superb. Best Western need to invest in this place

4

Derek

23. Juni 2025

·

Aufenthalt für eine Nacht

The rooms were very dated, carpets dirty, bathrooms dated and not cleaned properly, one of the rooms shower curtain had a big hole in it and the other room shower curtain was dirty, the mattresse were very worn and soft. Tv had the most basic channels avaiable again just basic. Resturant closed for evening meals. Broadband was poor. We wont be returning to this hotel again.

6

Jorgen

14. Nov. 2025

·

Aufenthalt für eine Nacht

room need renovation and bathroom sink and bath had stains

10

Karen

10. Okt. 2025

·

Aufenthalt für 3 Nächte

Arrived late in the evening and found there still to be parking available - and the parking area felt very safe. Once checked in the hotel staff showed us to our room and explained where everything was in the room and where and when breakfast was served. The room was slightly dated but clean and there was tea/coffee and biscuits in the room. Staff were all lovely and we enjoyed our stay.

6

Toni

15. Nov. 2024

·

Aufenthalt für eine Nacht

Has so much potential being on the river & with the waterwheel but sadly the hotel has seen better days. Our room was plenty big enough but very old furnishings & the counterpains on the bed were stained. Unfortunately the rooms at the front are subject to road noise.

8

melissa

11. Aug. 2025

·

Aufenthalt für eine Nacht

Stayed here 1 night and chose due to location and price. Room spacious and clean, bed comfortable. Was able to open windows to allow cool breeze in

10

M

15. Nov. 2025

·

Aufenthalt für eine Nacht

Friendly reception and lovely welcome. Clean quiet, comfortable and warm room. Room overlooks the outgoing estuary from the waterfall so relaxing sounds of the water.

4

Garry

29. Sept. 2025

·

Aufenthalt für 2 Nächte

The staff was very helpful the carpets was dirty the beds was uncomfortable the mattresses where like sitting on a waterbed kettle was broken overall this hotel needs a good revamp i wouldn't stay here again we stayed in best western a few times this was the worst hotel would not recommend

6

Peter

11. März 2025

·

Aufenthalt für eine Nacht

Bathroom poor condition, panelling on inside of door hanging off. Shower curtain has black mold. Carpet seemed dirty.

10

Elizabeth

11. März 2025

·

Aufenthalt für 2 Nächte

We had a happy 2 night stay meeting family in the area.Our room was very clean and beds very comfortable.We had a very gd breakfast cooked to suit our needs.Shawn was available to help us settle in and answer any queries.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Zimmer sind im Allgemeinen veraltet und variieren stark; einige sind geräumig, ruhig und komfortabel mit einem angenehmen Blick auf das Wasser, während andere unbequeme Betten, Straßenlärm, schwache oder kalte Duschen, ungleichmäßige Heizung oder Klimaanlage und eine instabile WLAN-Verbindung aufweisen.

Ähnliche Gästebewertungen

8

David

21. Nov. 2025

·

Aufenthalt für eine Nacht

This hotel’s decor is badly outdated, but the facilities are fine. A comfortable bed in a warm room on a very cold night, clean bathroom with toiletries, and tea / coffee / water provided. Staff were first class & breakfast was superb. Best Western need to invest in this place

8

Kevin

12. Okt. 2025

·

Aufenthalt für 2 Nächte

The room was extremely cold as there didn’t appear to be any working heating in the room

4

Derek

23. Juni 2025

·

Aufenthalt für eine Nacht

The rooms were very dated, carpets dirty, bathrooms dated and not cleaned properly, one of the rooms shower curtain had a big hole in it and the other room shower curtain was dirty, the mattresse were very worn and soft. Tv had the most basic channels avaiable again just basic. Resturant closed for evening meals. Broadband was poor. We wont be returning to this hotel again.

8

eliza

25. Aug. 2025

·

Aufenthalt für 2 Nächte

It was ok, check-in was easy. Location is lovely, nice bar, room big and spacious. A bit dated, A bit noisy due to the road.. overall it was good... easy to get around abd a bice pub on the otherside of the road.

4

Patricia

22. Juni 2025

·

Aufenthalt für eine Nacht

The bed was tge worst I've ever slept in, like a solid table top balanced on springs. Never felt anything like it.

8

Vernon

2. Juli 2025

·

Aufenthalt für eine Nacht

Very quiet, easy parking , nice staff, a little bit run down feeling. we booked an air conditioned room but were told on arrival that only some rooms were air conditioned and ours wasn’t one of them. However they did agree to change us to an air conditioned one. But the web site details should be made clear.

8

melissa

11. Aug. 2025

·

Aufenthalt für eine Nacht

Stayed here 1 night and chose due to location and price. Room spacious and clean, bed comfortable. Was able to open windows to allow cool breeze in

6

Claire

14. Aug. 2025

·

Aufenthalt für eine Nacht

A lovely welcome and staff helped with my bag to my room. The bed was so uncomfortable and so soft. Then the shower head had broken so I had to hold the shower head...then....water pressure was so low and then hardly any water! Not great at 6.15am and a day before work. Waiting to hear from the hotel

10

M

15. Nov. 2025

·

Aufenthalt für eine Nacht

Friendly reception and lovely welcome. Clean quiet, comfortable and warm room. Room overlooks the outgoing estuary from the waterfall so relaxing sounds of the water.

4

Francine

18. Feb. 2025

·

Aufenthalt für eine Nacht

Room ok, shower awful...cold!! So that's not good enough!! So dated could do with an improvement, carpet not that clean bits everywhere! Sound coming from window so can hear Road, can hear people being noisy above the room!

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Der Service ist ein großer Pluspunkt, mit durchweg freundlichen, hilfsbereiten Mitarbeitern, einem reibungslosen Check-in und schneller Hilfe bei Problemen wie defekten Schlössern oder dem Tragen von Gepäck.

Ähnliche Gästebewertungen

8

David

21. Nov. 2025

·

Aufenthalt für eine Nacht

This hotel’s decor is badly outdated, but the facilities are fine. A comfortable bed in a warm room on a very cold night, clean bathroom with toiletries, and tea / coffee / water provided. Staff were first class & breakfast was superb. Best Western need to invest in this place

10

Malcolm

11. Okt. 2024

·

Aufenthalt für eine Nacht

Welcoming and helpful staff friendly with excellent service

10

Chris

25. Sept. 2025

·

Aufenthalt für eine Nacht

A few niggles getting into my room but this was quickly rectified. Service was great. Alisha looked after me on arrival, and was very helpful. The lock on the door was faulty so she ensured this was sorted out as I needed to pop out. True to her word was resolved on return. Very friendly and polite, nothing was too much trouble. Room was nice and clean. Nice view of the brook from the window. No evening meals at the moment, but there are two pubs across the road, one of them offers a 10% discount for hotel guests. Will stay again.

10

Lynn

9. Juli 2025

·

Aufenthalt für 2 Nächte

Lovely stay, staff friendly and welcoming. Good knowledge of area and gave good advice on local walks. 10% off voucher given for pub across the road, which was excellent, and breakfast was lovely. Nothing too much trouble for staff and even had our case taken to our room (first time in a long time).

10

Martin

15. Juni 2025

·

Aufenthalt für 2 Nächte

Service brilliant, nothing too much trouble, the girl on reception afternoon/evening excellent

10

Jane

29. Dez. 2024

·

Aufenthalt für eine Nacht

The staff were all very helpful and I had everything I needed. Great position a short walk from the canal. Beautiful area.

10

Karen

10. Okt. 2025

·

Aufenthalt für 3 Nächte

Arrived late in the evening and found there still to be parking available - and the parking area felt very safe. Once checked in the hotel staff showed us to our room and explained where everything was in the room and where and when breakfast was served. The room was slightly dated but clean and there was tea/coffee and biscuits in the room. Staff were all lovely and we enjoyed our stay.

10

M

15. Nov. 2025

·

Aufenthalt für eine Nacht

Friendly reception and lovely welcome. Clean quiet, comfortable and warm room. Room overlooks the outgoing estuary from the waterfall so relaxing sounds of the water.

10

Raquel

12. Juni 2025

·

Aufenthalt für eine Nacht

I wish I could give 10 stars to this hotel, especially the staff who go above and beyond to make us feel comfortable. Starting from arrival, we were welcomed with a massive smile at the front desk. I will be back at this hotel. Thnak you all.

10

Eirlys

21. Jan. 2025

·

Aufenthalt für eine Nacht

Staff very helpful and respectful at all times. Excellent service Thank you.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Lage

Malerische Lage am Fluss neben dem Kanal mit zwei Pubs gegenüber der Straße; günstig gelegen für Berkhamsted und die Autobahn, und viele fanden es friedlich.

Ähnliche Gästebewertungen

10

Laura

26. Feb. 2025

·

Aufenthalt für eine Nacht

An old fashioned hotel that has everything you need. Helpful friendly lady on reception, comfy rooms and peaceful surroundings.

8

Paul Thfc

20. Juli 2025

·

Aufenthalt für eine Nacht

The water running under the hotel was lovely

8

eliza

25. Aug. 2025

·

Aufenthalt für 2 Nächte

It was ok, check-in was easy. Location is lovely, nice bar, room big and spacious. A bit dated, A bit noisy due to the road.. overall it was good... easy to get around abd a bice pub on the otherside of the road.

10

Catherine

30. Nov. 2024

·

Aufenthalt für eine Nacht

We had a lovely overnight stay. We loved how this hotel is built around an old water mill and how you are right by the overflow canal off the main canal. The staff were all extremely friendly.

10

Jane

29. Dez. 2024

·

Aufenthalt für eine Nacht

The staff were all very helpful and I had everything I needed. Great position a short walk from the canal. Beautiful area.

10

elaine

30. Apr. 2025

·

Aufenthalt für eine Nacht

I love how peaceful it is here, there are 3 lovely pubs, all different in menus and atmosphere, and its only a half hour walk to drift limits london motor circuit or another lovely eatery, the fishery inn. The accommodation has free widi, spacious parking, a decking area with a lovely view of the river and the staff are very helpful and polite. Ill definitely bbe back again and again

8

Ai Ling

26. Juni 2025

·

Aufenthalt für eine Nacht

Quietness and location.

10

Ai Ling

12. Juni 2025

·

Aufenthalt für eine Nacht

Very comfortable accommodation and relatively close to Berhamstead. Good gastro pub opposite hotel so it works very well for us visiting relatives and friends in Berkho.

10

Robert

19. Mai 2025

·

Aufenthalt für eine Nacht

Lovely location, friendly/helpful staff, great value.

10

elaine

21. Apr. 2025

·

Aufenthalt für eine Nacht

Lovely peaceful stay, 2 pubs right opposite and the beautiful fishery inn 10 mins down the road. Drift limits is 20 minute walk and easy to find.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Gastronomie

Das Frühstück wird oft gelobt, obwohl einige es nicht warm genug oder durch die spätere Öffnungszeit eingeschränkt fanden. Das Restaurant und die Bar sind häufig abends geschlossen, sodass Gäste häufig die Pubs gegenüber der Straße nutzen, manchmal mit einem Rabatt.

Ähnliche Gästebewertungen

8

David

21. Nov. 2025

·

Aufenthalt für eine Nacht

This hotel’s decor is badly outdated, but the facilities are fine. A comfortable bed in a warm room on a very cold night, clean bathroom with toiletries, and tea / coffee / water provided. Staff were first class & breakfast was superb. Best Western need to invest in this place

10

Chris

25. Sept. 2025

·

Aufenthalt für eine Nacht

A few niggles getting into my room but this was quickly rectified. Service was great. Alisha looked after me on arrival, and was very helpful. The lock on the door was faulty so she ensured this was sorted out as I needed to pop out. True to her word was resolved on return. Very friendly and polite, nothing was too much trouble. Room was nice and clean. Nice view of the brook from the window. No evening meals at the moment, but there are two pubs across the road, one of them offers a 10% discount for hotel guests. Will stay again.

8

Mike

14. Apr. 2025

·

Aufenthalt für eine Nacht

Part of the Sure Collection of Best Western. Really nice setting with 2 pubs directly across the road for dining options. My room was on the ground level and looked directly on to the car park so the car was only a few feet from the door which was really convenient. Really nice and friendly staff and very helpful. The room was really well decorated, up to date and clean. A nice big, comfy bed and double headed shower. There was a lovely view of the river which ran outside of the hotel. Breakfast was really well cooked and got the day off to the best start. Great value for money stay with only a couple of minor things stopping a 5 out of 5 review but would definitely look to stay here again.

8

Martin

27. Mai 2025

·

Aufenthalt für 2 Nächte

No food facilities other than breakfast but do offer a 10% discount on food and drinks at the White Horse pub across the road

10

Lynn

9. Juli 2025

·

Aufenthalt für 2 Nächte

Lovely stay, staff friendly and welcoming. Good knowledge of area and gave good advice on local walks. 10% off voucher given for pub across the road, which was excellent, and breakfast was lovely. Nothing too much trouble for staff and even had our case taken to our room (first time in a long time).

10

russell

3. Aug. 2025

·

Aufenthalt für eine Nacht

Nice staff clean modern room good breakfast, no problems

6

Sue

25. Mai 2025

·

Aufenthalt für 2 Nächte

Property was a little dated and could do with a make over breakfast was included but we missed 1st days as didnt open till 8am and we had to leave by 7.30am to get to where we where going they did say they would arrange for us to have some croissants but nobody was around!!! Water needed to be hotter in bath room was impossible to fill bath as water not hot enough and would have taken hours to fill then be cold. Bar and restaurant where not open. Breakfast on 2nd day available had to wait to be refilled and could have done with being warmer.

6

Anne

8. Juni 2025

·

Aufenthalt für 2 Nächte

The staff were very attentive and helpful so full marks to the staff. The room was clean and very quiet. The air conditioning didnt stay on, and kept flashing green in the night which meant we had to keep waking up to reset it. The property and furnishings were a little tired. The cooked breakfast was ok, but not hot enough which was made worse by being served on cold plates. The staff were definitely the best aspect of the hotel.

10

Elizabeth

11. März 2025

·

Aufenthalt für 2 Nächte

We had a happy 2 night stay meeting family in the area.Our room was very clean and beds very comfortable.We had a very gd breakfast cooked to suit our needs.Shawn was available to help us settle in and answer any queries.

8

Ian

4. Juni 2025

·

Aufenthalt für 2 Nächte

Very nice facility. O ly drawback was the resturant and bar were closed, and the two pubs across the street didn't have food Monday evening.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	85 $
Februar	86 $
März	91 $
April	87 $
Mai	91 $
Juni	90 $
Juli	93 $
August	89 $
September	93 $
Oktober	80 $
November	81 $
Dezember	89 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $117	21 $107	22 $92	23 $86	24 $94
25 $79	26 $90	27 $97	28 $103	29 $92	30 $92	31 $97

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $82	2 $92	3 $107	4 $97	5 $99	6 $92	7 $97
8 $82	9 $99	10 $97	11 $97	12 $99	13 $86	14 $107
15 $82	16 $92	17 $97	18 $97	19 $92	20 $86	21 $103
22 $87	23 $102	24 $103	25 $97	26 $92	27 $86	28 $107
29 $87	30 $102

The Watermill Hotel, Sure Hotel Collection by Best Western

Preise für The Watermill Hotel, Sure Hotel Collection by Best Western

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Standardzimmer, 2 Einzelbetten, Nichtraucher

Familienzimmer, Mehrere Betten, Nichtraucher

Superior-Zimmer, 1 King-Bett, Nichtraucher

Standardzimmer, 1 Doppelbett, Nichtraucher

Gästebewertungen zu The Watermill Hotel, Sure Hotel Collection by Best Western

Wer übernachtet hier?

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Richtlinien der Unterkunft

Hinweise zum Check-in

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