Name: The Watermill Hotel, Sure Hotel Collection by Best Western
Address: London Road, Hemel Hempstead, Hertfordshire (grevskap), GB
Price range: 79 US$–107 US$ per night
Rating: 7.35

Vad gäster tycker

På The Watermill Hotel, Sure Hotel Collection by Best Western, berömmer gästerna genomgående den vänliga personalen och det vackra läget vid floden, samtidigt som de noterar att rummen är daterade, utbudet av mat och dryck på plats är begränsat (restaurang/bar ofta stängd) och att frukostarna generellt sett är bra men ibland har problem med temperaturen.

Rummen varierar i komfort och storlek, med vissa tysta och natursköna vyer över bäckar, men andra vetter mot vägljud, lider av svaga duschar eller kallt vatten och har ojämna värme- eller luftkonditioneringssystem. Återkopplingen gällande renligheten är blandad: medan många tyckte att rummen var rena, rapporterade andra smutsiga mattor, fläckiga armaturer och skadade detaljer. Förvänta dig överlag en enkel, serviceinriktad vistelse i en trevlig miljö vid floden.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Parkering finns och beskrivs som enkel eller säker. Baren och restaurangen på plats är ofta stängda eller serverar inte middag.

Relaterade gästrecensioner

4

Paul

17 okt. 2024

·

Stannade 1 natt

Was not advised the the bar and restaurant were undergoing maintenance and were shut. Had to go look for dinner at alternative venue.

4

Derek

23 juni 2025

·

Stannade 1 natt

The rooms were very dated, carpets dirty, bathrooms dated and not cleaned properly, one of the rooms shower curtain had a big hole in it and the other room shower curtain was dirty, the mattresse were very worn and soft. Tv had the most basic channels avaiable again just basic. Resturant closed for evening meals. Broadband was poor. We wont be returning to this hotel again.

10

Chris

25 sep. 2025

·

Stannade 1 natt

A few niggles getting into my room but this was quickly rectified. Service was great. Alisha looked after me on arrival, and was very helpful. The lock on the door was faulty so she ensured this was sorted out as I needed to pop out. True to her word was resolved on return. Very friendly and polite, nothing was too much trouble. Room was nice and clean. Nice view of the brook from the window. No evening meals at the moment, but there are two pubs across the road, one of them offers a 10% discount for hotel guests. Will stay again.

8

eliza

25 aug. 2025

·

Stannade 2 nätter

It was ok, check-in was easy. Location is lovely, nice bar, room big and spacious. A bit dated, A bit noisy due to the road.. overall it was good... easy to get around abd a bice pub on the otherside of the road.

8

Martin

27 maj 2025

·

Stannade 2 nätter

No food facilities other than breakfast but do offer a 10% discount on food and drinks at the White Horse pub across the road

8

Vernon

2 juli 2025

·

Stannade 1 natt

Very quiet, easy parking , nice staff, a little bit run down feeling. we booked an air conditioned room but were told on arrival that only some rooms were air conditioned and ours wasn’t one of them. However they did agree to change us to an air conditioned one. But the web site details should be made clear.

6

Sue

25 maj 2025

·

Stannade 2 nätter

Property was a little dated and could do with a make over breakfast was included but we missed 1st days as didnt open till 8am and we had to leave by 7.30am to get to where we where going they did say they would arrange for us to have some croissants but nobody was around!!! Water needed to be hotter in bath room was impossible to fill bath as water not hot enough and would have taken hours to fill then be cold. Bar and restaurant where not open. Breakfast on 2nd day available had to wait to be refilled and could have done with being warmer.

10

Karen

10 okt. 2025

·

Stannade 3 nätter

Arrived late in the evening and found there still to be parking available - and the parking area felt very safe. Once checked in the hotel staff showed us to our room and explained where everything was in the room and where and when breakfast was served. The room was slightly dated but clean and there was tea/coffee and biscuits in the room. Staff were all lovely and we enjoyed our stay.

4

Mark

14 nov. 2024

·

Stannade 1 natt

Room was a good size, cold and had seen better days. Shower was cold/no food/bar yes theres a pub over thr road but its not exactly cheap. For over a £100.00 i exspected warm water and it to generally look like it was cared for.

8

Ian

4 juni 2025

·

Stannade 2 nätter

Very nice facility. O ly drawback was the resturant and bar were closed, and the two pubs across the street didn't have food Monday evening.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Renligheten är varierande: många gäster tyckte att rummen och badrummen var rena, medan andra noterade smutsiga mattor, fläckiga armaturer och mögliga eller skadade duschdraperier.

Relaterade gästrecensioner

8

David

21 nov. 2025

·

Stannade 1 natt

This hotel’s decor is badly outdated, but the facilities are fine. A comfortable bed in a warm room on a very cold night, clean bathroom with toiletries, and tea / coffee / water provided. Staff were first class & breakfast was superb. Best Western need to invest in this place

4

Derek

23 juni 2025

·

Stannade 1 natt

The rooms were very dated, carpets dirty, bathrooms dated and not cleaned properly, one of the rooms shower curtain had a big hole in it and the other room shower curtain was dirty, the mattresse were very worn and soft. Tv had the most basic channels avaiable again just basic. Resturant closed for evening meals. Broadband was poor. We wont be returning to this hotel again.

6

Jorgen

14 nov. 2025

·

Stannade 1 natt

room need renovation and bathroom sink and bath had stains

10

Karen

10 okt. 2025

·

Stannade 3 nätter

Arrived late in the evening and found there still to be parking available - and the parking area felt very safe. Once checked in the hotel staff showed us to our room and explained where everything was in the room and where and when breakfast was served. The room was slightly dated but clean and there was tea/coffee and biscuits in the room. Staff were all lovely and we enjoyed our stay.

6

Toni

15 nov. 2024

·

Stannade 1 natt

Has so much potential being on the river & with the waterwheel but sadly the hotel has seen better days. Our room was plenty big enough but very old furnishings & the counterpains on the bed were stained. Unfortunately the rooms at the front are subject to road noise.

8

melissa

11 aug. 2025

·

Stannade 1 natt

Stayed here 1 night and chose due to location and price. Room spacious and clean, bed comfortable. Was able to open windows to allow cool breeze in

10

M

15 nov. 2025

·

Stannade 1 natt

Friendly reception and lovely welcome. Clean quiet, comfortable and warm room. Room overlooks the outgoing estuary from the waterfall so relaxing sounds of the water.

4

Garry

29 sep. 2025

·

Stannade 2 nätter

The staff was very helpful the carpets was dirty the beds was uncomfortable the mattresses where like sitting on a waterbed kettle was broken overall this hotel needs a good revamp i wouldn't stay here again we stayed in best western a few times this was the worst hotel would not recommend

6

Peter

11 mars 2025

·

Stannade 1 natt

Bathroom poor condition, panelling on inside of door hanging off. Shower curtain has black mold. Carpet seemed dirty.

10

Elizabeth

11 mars 2025

·

Stannade 2 nätter

We had a happy 2 night stay meeting family in the area.Our room was very clean and beds very comfortable.We had a very gd breakfast cooked to suit our needs.Shawn was available to help us settle in and answer any queries.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är generellt sett daterade och varierar mycket; vissa är rymliga, tysta och bekväma med trevlig utsikt över vattnet, medan andra har obekväma sängar, vägljud, svaga eller kalla duschar, ojämna värme- eller luftkonditioneringssystem och bristfällig Wi-Fi.

Relaterade gästrecensioner

8

David

21 nov. 2025

·

Stannade 1 natt

This hotel’s decor is badly outdated, but the facilities are fine. A comfortable bed in a warm room on a very cold night, clean bathroom with toiletries, and tea / coffee / water provided. Staff were first class & breakfast was superb. Best Western need to invest in this place

8

Kevin

12 okt. 2025

·

Stannade 2 nätter

The room was extremely cold as there didn’t appear to be any working heating in the room

4

Derek

23 juni 2025

·

Stannade 1 natt

The rooms were very dated, carpets dirty, bathrooms dated and not cleaned properly, one of the rooms shower curtain had a big hole in it and the other room shower curtain was dirty, the mattresse were very worn and soft. Tv had the most basic channels avaiable again just basic. Resturant closed for evening meals. Broadband was poor. We wont be returning to this hotel again.

8

eliza

25 aug. 2025

·

Stannade 2 nätter

It was ok, check-in was easy. Location is lovely, nice bar, room big and spacious. A bit dated, A bit noisy due to the road.. overall it was good... easy to get around abd a bice pub on the otherside of the road.

4

Patricia

22 juni 2025

·

Stannade 1 natt

The bed was tge worst I've ever slept in, like a solid table top balanced on springs. Never felt anything like it.

8

Vernon

2 juli 2025

·

Stannade 1 natt

Very quiet, easy parking , nice staff, a little bit run down feeling. we booked an air conditioned room but were told on arrival that only some rooms were air conditioned and ours wasn’t one of them. However they did agree to change us to an air conditioned one. But the web site details should be made clear.

8

melissa

11 aug. 2025

·

Stannade 1 natt

Stayed here 1 night and chose due to location and price. Room spacious and clean, bed comfortable. Was able to open windows to allow cool breeze in

6

Claire

14 aug. 2025

·

Stannade 1 natt

A lovely welcome and staff helped with my bag to my room. The bed was so uncomfortable and so soft. Then the shower head had broken so I had to hold the shower head...then....water pressure was so low and then hardly any water! Not great at 6.15am and a day before work. Waiting to hear from the hotel

10

M

15 nov. 2025

·

Stannade 1 natt

Friendly reception and lovely welcome. Clean quiet, comfortable and warm room. Room overlooks the outgoing estuary from the waterfall so relaxing sounds of the water.

4

Francine

18 feb. 2025

·

Stannade 1 natt

Room ok, shower awful...cold!! So that's not good enough!! So dated could do with an improvement, carpet not that clean bits everywhere! Sound coming from window so can hear Road, can hear people being noisy above the room!

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Servicen är en styrka, med genomgående vänlig, hjälpsam personal, smidig incheckning och snabb hjälp med problem som felaktiga lås eller att bära väskor.

Relaterade gästrecensioner

8

David

21 nov. 2025

·

Stannade 1 natt

This hotel’s decor is badly outdated, but the facilities are fine. A comfortable bed in a warm room on a very cold night, clean bathroom with toiletries, and tea / coffee / water provided. Staff were first class & breakfast was superb. Best Western need to invest in this place

10

Malcolm

11 okt. 2024

·

Stannade 1 natt

Welcoming and helpful staff friendly with excellent service

10

Chris

25 sep. 2025

·

Stannade 1 natt

A few niggles getting into my room but this was quickly rectified. Service was great. Alisha looked after me on arrival, and was very helpful. The lock on the door was faulty so she ensured this was sorted out as I needed to pop out. True to her word was resolved on return. Very friendly and polite, nothing was too much trouble. Room was nice and clean. Nice view of the brook from the window. No evening meals at the moment, but there are two pubs across the road, one of them offers a 10% discount for hotel guests. Will stay again.

10

Lynn

9 juli 2025

·

Stannade 2 nätter

Lovely stay, staff friendly and welcoming. Good knowledge of area and gave good advice on local walks. 10% off voucher given for pub across the road, which was excellent, and breakfast was lovely. Nothing too much trouble for staff and even had our case taken to our room (first time in a long time).

10

Martin

15 juni 2025

·

Stannade 2 nätter

Service brilliant, nothing too much trouble, the girl on reception afternoon/evening excellent

10

Jane

29 dec. 2024

·

Stannade 1 natt

The staff were all very helpful and I had everything I needed. Great position a short walk from the canal. Beautiful area.

10

Karen

10 okt. 2025

·

Stannade 3 nätter

Arrived late in the evening and found there still to be parking available - and the parking area felt very safe. Once checked in the hotel staff showed us to our room and explained where everything was in the room and where and when breakfast was served. The room was slightly dated but clean and there was tea/coffee and biscuits in the room. Staff were all lovely and we enjoyed our stay.

10

M

15 nov. 2025

·

Stannade 1 natt

Friendly reception and lovely welcome. Clean quiet, comfortable and warm room. Room overlooks the outgoing estuary from the waterfall so relaxing sounds of the water.

10

Raquel

12 juni 2025

·

Stannade 1 natt

I wish I could give 10 stars to this hotel, especially the staff who go above and beyond to make us feel comfortable. Starting from arrival, we were welcomed with a massive smile at the front desk. I will be back at this hotel. Thnak you all.

10

Eirlys

21 jan. 2025

·

Stannade 1 natt

Staff very helpful and respectful at all times. Excellent service Thank you.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Naturskönt läge vid floden och kanalen med två pubar tvärs över gatan; praktiskt för Berkhamsted och motorvägen, och många tyckte att det var lugnt.

Relaterade gästrecensioner

10

Laura

26 feb. 2025

·

Stannade 1 natt

An old fashioned hotel that has everything you need. Helpful friendly lady on reception, comfy rooms and peaceful surroundings.

8

Paul Thfc

20 juli 2025

·

Stannade 1 natt

The water running under the hotel was lovely

8

eliza

25 aug. 2025

·

Stannade 2 nätter

It was ok, check-in was easy. Location is lovely, nice bar, room big and spacious. A bit dated, A bit noisy due to the road.. overall it was good... easy to get around abd a bice pub on the otherside of the road.

10

Catherine

30 nov. 2024

·

Stannade 1 natt

We had a lovely overnight stay. We loved how this hotel is built around an old water mill and how you are right by the overflow canal off the main canal. The staff were all extremely friendly.

10

Jane

29 dec. 2024

·

Stannade 1 natt

The staff were all very helpful and I had everything I needed. Great position a short walk from the canal. Beautiful area.

10

elaine

30 apr. 2025

·

Stannade 1 natt

I love how peaceful it is here, there are 3 lovely pubs, all different in menus and atmosphere, and its only a half hour walk to drift limits london motor circuit or another lovely eatery, the fishery inn. The accommodation has free widi, spacious parking, a decking area with a lovely view of the river and the staff are very helpful and polite. Ill definitely bbe back again and again

8

Ai Ling

26 juni 2025

·

Stannade 1 natt

Quietness and location.

10

Ai Ling

12 juni 2025

·

Stannade 1 natt

Very comfortable accommodation and relatively close to Berhamstead. Good gastro pub opposite hotel so it works very well for us visiting relatives and friends in Berkho.

10

Robert

19 maj 2025

·

Stannade 1 natt

Lovely location, friendly/helpful staff, great value.

10

elaine

21 apr. 2025

·

Stannade 1 natt

Lovely peaceful stay, 2 pubs right opposite and the beautiful fishery inn 10 mins down the road. Drift limits is 20 minute walk and easy to find.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukosten får ofta beröm, även om några tyckte att den inte var tillräckligt varm eller begränsad av senare öppningstider. Restaurangen och baren är ofta stängda för kvällsmat, så gästerna använder ofta pubarna tvärs över gatan, ibland med rabatt.

Relaterade gästrecensioner

8

David

21 nov. 2025

·

Stannade 1 natt

This hotel’s decor is badly outdated, but the facilities are fine. A comfortable bed in a warm room on a very cold night, clean bathroom with toiletries, and tea / coffee / water provided. Staff were first class & breakfast was superb. Best Western need to invest in this place

10

Chris

25 sep. 2025

·

Stannade 1 natt

A few niggles getting into my room but this was quickly rectified. Service was great. Alisha looked after me on arrival, and was very helpful. The lock on the door was faulty so she ensured this was sorted out as I needed to pop out. True to her word was resolved on return. Very friendly and polite, nothing was too much trouble. Room was nice and clean. Nice view of the brook from the window. No evening meals at the moment, but there are two pubs across the road, one of them offers a 10% discount for hotel guests. Will stay again.

8

Mike

14 apr. 2025

·

Stannade 1 natt

Part of the Sure Collection of Best Western. Really nice setting with 2 pubs directly across the road for dining options. My room was on the ground level and looked directly on to the car park so the car was only a few feet from the door which was really convenient. Really nice and friendly staff and very helpful. The room was really well decorated, up to date and clean. A nice big, comfy bed and double headed shower. There was a lovely view of the river which ran outside of the hotel. Breakfast was really well cooked and got the day off to the best start. Great value for money stay with only a couple of minor things stopping a 5 out of 5 review but would definitely look to stay here again.

8

Martin

27 maj 2025

·

Stannade 2 nätter

No food facilities other than breakfast but do offer a 10% discount on food and drinks at the White Horse pub across the road

10

Lynn

9 juli 2025

·

Stannade 2 nätter

Lovely stay, staff friendly and welcoming. Good knowledge of area and gave good advice on local walks. 10% off voucher given for pub across the road, which was excellent, and breakfast was lovely. Nothing too much trouble for staff and even had our case taken to our room (first time in a long time).

10

russell

3 aug. 2025

·

Stannade 1 natt

Nice staff clean modern room good breakfast, no problems

6

Sue

25 maj 2025

·

Stannade 2 nätter

Property was a little dated and could do with a make over breakfast was included but we missed 1st days as didnt open till 8am and we had to leave by 7.30am to get to where we where going they did say they would arrange for us to have some croissants but nobody was around!!! Water needed to be hotter in bath room was impossible to fill bath as water not hot enough and would have taken hours to fill then be cold. Bar and restaurant where not open. Breakfast on 2nd day available had to wait to be refilled and could have done with being warmer.

6

Anne

8 juni 2025

·

Stannade 2 nätter

The staff were very attentive and helpful so full marks to the staff. The room was clean and very quiet. The air conditioning didnt stay on, and kept flashing green in the night which meant we had to keep waking up to reset it. The property and furnishings were a little tired. The cooked breakfast was ok, but not hot enough which was made worse by being served on cold plates. The staff were definitely the best aspect of the hotel.

10

Elizabeth

11 mars 2025

·

Stannade 2 nätter

We had a happy 2 night stay meeting family in the area.Our room was very clean and beds very comfortable.We had a very gd breakfast cooked to suit our needs.Shawn was available to help us settle in and answer any queries.

8

Ian

4 juni 2025

·

Stannade 2 nätter

Very nice facility. O ly drawback was the resturant and bar were closed, and the two pubs across the street didn't have food Monday evening.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Månad	Genomsnittligt pris
januari	85 US$
februari	86 US$
mars	91 US$
april	87 US$
maj	91 US$
juni	90 US$
juli	93 US$
augusti	89 US$
september	93 US$
oktober	80 US$
november	81 US$
december	89 US$

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $100	20 $105	21 $107	22 $92	23 $84	24 $94
25 $79	26 $90	27 $97	28 $103	29 $92	30 $92	31 $97

sö	må	ti	on	to	fr	lö
1 $82	2 $92	3 $106	4 $97	5 $99	6 $92	7 $97
8 $82	9 $99	10 $97	11 $97	12 $99	13 $86	14 $106
15 $82	16 $92	17 $97	18 $97	19 $92	20 $86	21 $103
22 $87	23 $102	24 $103	25 $97	26 $92	27 $86	28 $107
29 $87	30 $102

The Watermill Hotel, Sure Hotel Collection by Best Western

Priser för The Watermill Hotel, Sure Hotel Collection by Best Western

Genomsnittliga priser per månad

Om detta boende

Läge

Rumsalternativ

Standardrum - 2 enkelsängar - icke-rökare

Familjerum - flera sängar - icke-rökare

Superior-rum - 1 kingsize-säng - icke-rökare

Standardrum - 1 dubbelsäng - icke-rökare

Gästrecensioner för The Watermill Hotel, Sure Hotel Collection by Best Western

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