Is parking available at the hotel?

Yes, the hotel offers on-site self-parking, which is subject to charges. The fee for covered self-parking is CHF 12 per night.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Does the hotel allow pets?

Yes, pets are allowed at the hotel with a maximum fee of CHF 10 per pet, per day. Service animals are exempt from this fee.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 10:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but it is advisable to contact the property in advance.

What accessibility features are available for guests with disabilities?

The hotel provides step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility features are not provided.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Unterseen, just a 4-minute drive from Lake Thun and 7 minutes from Lake Brienz. It is approximately 0.2 miles from Alpine Garden and 0.3 miles from Hoeheweg, making it convenient for exploring local attractions.

Are children allowed at the hotel?

Yes, children 5 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The hotel offers cribs for a fee of CHF 30 per night and rollaway beds for CHF 50 per night. Availability may vary, and advance requests are recommended.

Hotel Central Continental in Unterseen

Average nightly price at Hotel Central Continental by month, last 12 months (USD)
Month	Average price
January	US$187
February	US$172
March	US$165
April	US$213
May	US$273
June	US$315
July	US$333
August	US$319
September	US$323
October	US$233
November	US$189
December	US$200

What guests think

Across recent reviews, Hotel Central Continental stands out for its unbeatable location by the river near Interlaken West and sweeping alpine views, while feedback is divided on dated rooms, breakfast quality, and overall upkeep during ongoing renovations.

Several guests report nighttime noise and thin walls, plus limited in-room amenities like no air conditioning or kettle, and occasionally weak Wi‑Fi. Service is mixed—many note friendly, helpful staff, while others cite rude or unresponsive reception—and cleanliness ranges from very clean rooms to lapses like dust, musty smells, or worn linens. Breakfast opinions vary widely, from plentiful and tasty to poor quality or cramped, with a DIY eggs station mentioned. Expect great convenience and views, but an older property with trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations are ongoing. In-room amenities are limited (often no AC, kettle or fridge), Wi‑Fi can be unreliable, and the ground-floor bar/club can be noisy late.

Related guest reviews

8

David

19 Jul 2025

·

Stayed 1 night

Manque quelques équipements de base : bouilloire, bouteilles d'eau, café, thé Manque climatisation

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8

Kim

29 Aug 2024

·

Stayed 4 nights

The property was well situated but we would have liked more electric sockets, for example, by the bedside. It was very hot here, so we had to keep the windows open at night, which was very noisy on the weekend due to the nightclub downstairs.

8

Shinichi

18 Jul 2025

·

Stayed 2 nights

I didn't know the hotel would be under renovation at our stay. Workers go by the scaffolding of our room’s windows every day. Terrace is messy of the work and cannot go out. In addition, there is a bar at the ground floor where drunks speak loud midnight.

10

Jim

23 Aug 2024

·

Stayed 4 nights

Beautiful property on river connecting both lakes. 5 minutes walk from train/bus/ferry station. Excellent breakfast buffet, clean room, great bedding, wonderful service. The wifi reception in the room is poor and shotty and can definitely use improvement.

8

Michelle

4 Jul 2023

·

Stayed 1 night

Great view and easy access from the train station. The bar is open late and there was a lot of noise from that until about 4 am.

4

David

29 Aug 2025

·

Stayed 4 nights

Very outdated. Uncomfortable bed with holes in the sheets. No refrigirator, kettle or bin in room. No regulated heating/cooling in rooms. Breakfast was not that great. Hotel is in a very convenient location to public transport and shops.

4

Alex

20 Aug 2025

·

Stayed 2 nights

Apart from being close to train station the hiotel was not the best . Breakfasr poor , room average , internet poor and no tea or coffee making facilities in room

6

Vineet

23 Nov 2025

·

Stayed 2 nights

Positives: Very close to train station, market and eateries with vegetarian options. Lake facing with good scenic beauty. Negatives No electric kettle in room. To get hot water you have to go to lobby. The hot water container is generally switched off and you have to wait for 30-45 minutes for water to get hot. Not enough lights in the room. Charging sockets for phones were difficult to find. Found one behind bed side table almost at floor level. Did not find it value for money.

6

Jay

21 Jul 2025

·

Stayed 3 nights

This hotel is very convenient to Interlaken West station and a number of dining and shopping options, including a COOP right next door. Breakfast was good and the rooms were adequate. But the facility as a whole, acknowledging that it is a historic building, is very run down. Worn carpeting, dents, cracks and chips in walls and trim work, peeling and in some cases moldy wall paper and paint, and outdated furnishings and electrical service. No AC but room fans which help in summer. Did not visit bars but their hours appeared ‘fluid’. They do sit next to the river so when they are open, perhaps the setting is okay. To be fair, there is ongoing construction on the facade and a common bath off dining area so perhaps improvement is coming. In summary, a convenient stay if you’re not fussy and don’t plan on hanging out in the hotel (and why would you, you’re in Interlaken).

4

Noel

5 Nov 2025

·

Stayed 2 nights

Hotel is under renovation. The rooms beside ours is undergoing demolition. Good thing we were there only at night. The hotel needs to improve customer service in general. Maybe because the hotel is really dated and undergoing renovation but customer service shouldnt be compromise. Breakfast should serve better, fresher food, fruits!

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Cleanliness

Cleanliness is mixed: many found rooms clean, but others noted dust, musty odors, mold or stains, and some lapses in breakfast-area tidiness or bathroom upkeep.

Related guest reviews

10

Myriam

13 Jul 2024

·

Stayed 1 night

Lovely old time hotel. Each room has its own character. Rooms are spacious. Bathrooms are very clean.

8

Niko

26 Sept 2025

·

Stayed 2 nights

Clean room, nice view from the balcony

10

Shelly

6 Jul 2025

·

Stayed 2 nights

Location very convenient. A little noisy and busy right by river and train station but quieted at night. Breakfast included was very good. Staff was very helpful. Rooms clean and had a great view of the river and could open the windows at night fit great mountain breeze.

4

John

11 Sept 2025

·

Stayed 2 nights

This hotel is in dire need of repair. Old hotel which can be charming but not this one. REDRUM. Couldn't wait to leave. Musty smell. Rooms were big. Big bathroom but stained toilet and tub. Could use a better clean. Breakfast was horrible. Hot food was mixed veggies, hot dogs and beans??? 😒

2

yao

21 Sept 2025

·

Stayed 2 nights

Aside from its convenient location near the station and Coop, and a bathroom that was reasonably clean, this hotel was a complete disaster. The room floor had dust and hair left behind, showing that even the most basic housekeeping was neglected. Yet the far bigger problem was the staff, who were shockingly unprofessional, uninformed, and inconsistent. Every question produced a different answer, and it quickly became clear that communication and training were nonexistent. The worst failure was with my confirmed SBB Door to Door luggage service. Before arrival, the hotel had promised to assist. Once I checked in, I was told to “wait until tomorrow.” Over the following days, staff repeatedly contradicted one another: some said they could help, others refused responsibility, and none took ownership. On the final morning, I was told bluntly to leave my luggage in the lobby “at my own risk.” In the end, I was forced to handle everything myself. Even the courier complained that staff denied any knowledge of my request. This hotel embodies indifference, poor management, and zero accountability. It was one of the worst hotel experiences of my life. I will never return, and I strongly urge others to avoid it.

8

YUKA

1 Aug 2025

·

Stayed 1 night

インターラーケン・ヴェスト駅から歩いて３分。ホテルのすぐそばにはスーパーマーケットのcoopがあります。 3人で泊まったのでベランダのある部屋でした。前にはアーレ河が流れていて、景色はすごく綺麗でした。しっかり晴れていれば、アイガーも見られます。スタッフは親切で、部屋に冷蔵庫はありませんが、スタッフに言えば預かってくれます。ただ部屋の清掃は行き届いておらず、ベッドをめくったらマスクが出てきました。少々掃除が出来ていなくても、海外ってこんなもんと思えるなら、良いホテルだと思います。

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10

Elisabeth

4 May 2025

·

Stayed 1 night

Sehr netter Empfang, sauberes ruhiges Zimmer, Frühstücksbuffet gute Auswahl, netter Service, rundherum zufrieden und weiter zu empfehlen 😊

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6

Lucy

23 Jun 2025

·

Stayed 2 nights

We had a lovely balcony & view from our room, looking out onto the gorgeous lake. Our room was spacious however, lacked a cosy feel, very outdated. We had breakfast included, but didn’t use it. We sat downstairs for it one day, was no greeted by any member of staff, lots of tables still had plates/cups that had been used on. Not a wide variety of food and what was there, didn’t look very appealing. We had some juice & got a pastry from local shop down the road. The view and balcony was mostly the only reason I booked the room! Very close to the train station which is also ideal! Just lacks the personal touches, and cosy feel to the room.

10

???

7 May 2025

·

Stayed 1 night

Everything was great but the ceiling of the shower looked like it’s about to collapse on me :(

2

Shawn

2 Jun 2024

·

Stayed 2 nights

MOLD in hotel made me feel sick until I left. Bathroom extremely stuffy, shower head sprays in all directions at way too high pressure, no fan or ventilation resulting in towels not drying. Mattress is ancient and the room got way too hot at night. Staff are rude and try to argue over small requests like extra towels or wanting to sit in a bigger table in an empty breakfast lounge. View and location are excellent, but completely overshadowed by this horrendous, moldy hotel.

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Rooms

Rooms often have balconies with striking river and mountain views, and several are spacious, though some are small. Decor is dated, beds and pillows can be uncomfortable, walls thin with noise from bars/trains, and Wi‑Fi may be patchy.

Related guest reviews

6

Mike

8 Jun 2023

·

Stayed 3 nights

Property is old but in good condition Beds need updating, not very comfortable

4

Benjamin

30 Sept 2025

·

Stayed 1 night

Very small room. Old. Not even room to sit. Outdated.

8

Fatema A

2 Oct 2025

·

Stayed 4 nights

Central location and great room. Pricy, but excellent breakfast options and price is comparable to others in the area... It's a tourist town, so it's expected, I guess. Room was not sound proof despite closing windows and terrace doors, so early morning disturbance from loud tourists and trains in the area

8

HYUNGJUN

24 Jan 2026

·

Stayed 2 nights

기차역에서 가깝고, 베란다에서 보는 아레강의 view가 환상적임

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8

Tammy

15 Dec 2024

·

Stayed 1 night

This hotel's strongest asset is it is super close and easy to get to and from the train station with a short walk. The room is small but comfortable. The view from the balcony was wonderful. Breakfast was great as well. This hotel just needs a little update and it would be even better. That being said, it was still and good experience!

8

Christie

28 Sept 2025

·

Stayed 2 nights

The room was nice and had a nice view to the river. However, since there is a pub in the corner, it got noisy for few hours and drunk people were making noise during very late at nigh. The walls are not sound proof so could hear the neighbors steps, conversations, etc. I couldn’t have a good rest

10

Rachelle

7 Jun 2025

·

Stayed 1 night

Nice big room with a beautiful view of the rivers. Our room had a patio. Everything was very nice and a good price.

8

Pooja

3 Aug 2025

·

Stayed 3 nights

Amazing view & great location. Both side of the hotel has river view, Can’t get over with the view. Just 2 minutes walk from Interlaken west station.

10

Shihab

19 Aug 2025

·

Stayed 2 nights

Awesome views. Great rooms

6

Aniela

2 Aug 2025

·

Stayed 2 nights

The hotel is in a perfect location. Staff are friendly. The room we stayed in was okay but the bed felt like it was going to break every time I moved. The bedding felt like cardboard, not to mention the pillows that felt like I was sleeping on a rock. On top of that, the walls were so thin that I could hear every conversation next door and them snoring.

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Service

Service feedback is mixed: many praise friendly, accommodating staff and useful tips, while others report rudeness, inconsistent answers, or poor handling of issues.

Related guest reviews

10

Hal

26 Oct 2025

·

Stayed 3 nights

Breakfast was very nice. Hotel staff were pleasant and very polite & helpful. A little construction was ongoing but not a negative factor at all. Close to trains.

6

fung chu

22 Aug 2024

·

Stayed 2 nights

入住時付了費加一張小童床，外出回來後，加床消失了！晚上完全沒有服務員！完全不知道為何加床消失了？理論後前台給了一間環境很差的單人房！到第二天才把床重新再加！莫名其妙，又沒有解釋原因！

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4

Rishabh

27 Oct 2025

·

Stayed 2 nights

The receptionist was rude while I checked in. The breakfast was below average compared to other hotels in Switzerland. Overall this hotel is only good for its location as it’s near Interlaken West station and is adjacent to a river.

10

Harkiran

12 Sept 2024

·

Stayed 3 nights

The view from our room was spectacular. Karin at the front desk was amazing. Property was very centrally located and breakfast was good. Would definitely stay again.

4

Abhishek

3 Mar 2024

·

Stayed 1 night

It was my bday and I requested the hotel for a cake they said they don’t make cakes or provide them. Later next morning there were 2 cakes for breakfast. The room was not well lit. The staff literally took away my keys at 11:15 when I requested 10 more minutes to get ready since it was my bday did not even allow me to check out slightly late because the checkout was very early at 11 which at other hotels is 12. Terrible service

2

yao

21 Sept 2025

·

Stayed 2 nights

Aside from its convenient location near the station and Coop, and a bathroom that was reasonably clean, this hotel was a complete disaster. The room floor had dust and hair left behind, showing that even the most basic housekeeping was neglected. Yet the far bigger problem was the staff, who were shockingly unprofessional, uninformed, and inconsistent. Every question produced a different answer, and it quickly became clear that communication and training were nonexistent. The worst failure was with my confirmed SBB Door to Door luggage service. Before arrival, the hotel had promised to assist. Once I checked in, I was told to “wait until tomorrow.” Over the following days, staff repeatedly contradicted one another: some said they could help, others refused responsibility, and none took ownership. On the final morning, I was told bluntly to leave my luggage in the lobby “at my own risk.” In the end, I was forced to handle everything myself. Even the courier complained that staff denied any knowledge of my request. This hotel embodies indifference, poor management, and zero accountability. It was one of the worst hotel experiences of my life. I will never return, and I strongly urge others to avoid it.

10

Raul

5 May 2024

·

Stayed 4 nights

Hotel location is good, staff are nice, yummy breakfast, accessible location. Nice view.

10

Xintao

11 Jun 2025

·

Stayed 4 nights

The hotel is very conveniently located near the train and bus stations. The room is very spacious by European standard, room is bright with multiple windows and doors, and has nice balconies. Bathroom is one of the few hotels we stayed that does not leak water bear it has a tub. The continental breakfast is good too.

10

Sherry

10 Oct 2025

·

Stayed 4 nights

Awesome place to stay friendly & accommodating staff great breakfast highly recommend to fellow travelers

10

VERONICA

21 Aug 2025

·

Stayed 3 nights

It was an amazing stay at this Hotel, Beatriz greeted us very friendly and all through out our stay she’s always cheerful to talk to especially asking directions etc. The location is so perfect! Located short distance to train station and public transportation. Walking distance to shopping centers, restaurants and bars! Their breakfast was also delightful there’s variety of sections. Overall it was wonderful stay! We Love it!

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Location

Excellent, central spot a short walk from Interlaken West, next to the river and close to shops and dining. Some guests experienced nighttime noise from nearby bars, clubs, and trains.

Related guest reviews

8

Kim

29 Aug 2024

·

Stayed 4 nights

The property was well situated but we would have liked more electric sockets, for example, by the bedside. It was very hot here, so we had to keep the windows open at night, which was very noisy on the weekend due to the nightclub downstairs.

4

ANNAIE

13 Mar 2023

·

Stayed 1 night

The property is in a great location! The staff is friendly and it would’ve been a good hotel if the fire alarm didn’t go off at 2:30am for over 20min. Also, if you’re seeking quietness then this may not be for you either. They have disco time downstairs up until 5am that I was able to hear on the third floor. Not an awful hotel but could’ve been better.

8

Michelle

4 Jul 2023

·

Stayed 1 night

Great view and easy access from the train station. The bar is open late and there was a lot of noise from that until about 4 am.

8

Tammy

15 Dec 2024

·

Stayed 1 night

This hotel's strongest asset is it is super close and easy to get to and from the train station with a short walk. The room is small but comfortable. The view from the balcony was wonderful. Breakfast was great as well. This hotel just needs a little update and it would be even better. That being said, it was still and good experience!

10

Phoebe

27 Nov 2025

·

Stayed 3 nights

This was a great location just a 2-3 minute walk from a major transit station. I would stay here again and I would recommend this. Considering what food costs in Switzerland, free breakfast was important. There is a warning on the back of the bathroom door that if you steam up the room and set off the fire alarm, it's a 150CHF fine, and I was worried about it before I showered. I later learned that it is not a problem at all at standard shower temperatures. No need to stress. I stayed in a one twin bed room. It was small but not cramped and had everything I needed.

8

Jair

17 Jul 2025

·

Stayed 2 nights

The hotel has a great location, short distance from train station. Close to shopping, markets and restaurant. Breakgast has a wide selection of items, friendly staff. No AC in the rooms, but Interlaken is a cool breeze city.

8

Robert

4 Dec 2025

·

Stayed 2 nights

Old historic hotel, breakfast included easy to get to and from the train station.

8

SEUNG DONG

26 Jun 2024

·

Stayed 1 night

위치가 좋고 교통이 편리합니다. 가방을 맡길 수 있으며, 조식은 간단한 편입니다.

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10

ANIL

17 Aug 2025

·

Stayed 1 night

Close to train station. Nice view.

8

Matthew

11 Jul 2024

·

Stayed 6 nights

Central location

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Dining

Breakfast is commonly included; reports range from excellent, varied, and plentiful to poor or unappealing, with occasional crowding and a DIY egg station noted.

Related guest reviews

4

Rishabh

27 Oct 2025

·

Stayed 2 nights

The receptionist was rude while I checked in. The breakfast was below average compared to other hotels in Switzerland. Overall this hotel is only good for its location as it’s near Interlaken West station and is adjacent to a river.

6

Tuyen

2 Jun 2024

·

Stayed 1 night

Location: 5/5 this hotel is in a great location. Close to Train station, restaurant, shopping and beautiful view of the lake. Room: 2/5 our room have a beautiful view and it is clean with big balcony. However the bed was too soft, you will sink right in. Pillow have no support. Blanket is clumpy, so some part is warm and other part have no down feather so it was cold. Shampoo come in little sample pack, which I thought was very strange. Towel was a mix match of style and size. Curtain is also mix match of different types of curtains color and fabric. Everything in the hotel seem slightly broken and damage. Breakfast: 5/5 delicious breakfast, lots of variety of fruits and option. The dinning room have a beautiful window facing the river. Service: 4/5 no issue with the staff at check in and check out. Staff did a good job keeping the hotel clean.

10

JONATHAN

15 Oct 2025

·

Stayed 4 nights

Very Convenient Location next to Interlaken West Train Station. Great Variety at Breakfast! Room was perfect for my 5 night stay. Great view of the Alps from room and at breakfast

10

Shalaka

7 Jun 2024

·

Stayed 2 nights

Beautiful hotel, great location, outstanding breakfast.

6

Jason

16 Apr 2025

·

Stayed 2 nights

The location was excellent, offering stunning views and a unique atmosphere. However, the property is quite outdated, though it appears they are undergoing significant renovations. The breakfast was distinctly European—featuring warm meats and a make-your-own-egg setup. I’d recommend sticking to the toast and croissants. Overall, it was a memorable experience in an incredible setting, though likely best suited for a one-time stay.

6

Júlio Cesar

14 Jan 2026

·

Stayed 4 nights

O Hotel fica bem localizado, tem funcionários atenciosos, nosso quarto era grande e possuía uma ótima vista da cidade. Porém, senti que o hotel é mal gerenciado, o colchão da cama era velho e desconfortável, o hotel precisa de manutenção e, o que foi pior, o café da manhã era muito ruim, as máquinas de café eram antigas e com mau funcionamento, as opções de comidas do café da manhã eram de baixa qualidade e as frutas estavam praticamente todas estragadas. Realmente creio que o problema esteja na gerencia do estabelecimento, precisa melhorar em alguns pontos.

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6

eugene

30 Apr 2025

·

Stayed 3 nights

It is right next to, or adjacent to the train station. The hotel is simply a little tired. Breakfast is included and is adequate though the, single burner, cook your own eggs station is a bit of a cluster.

10

Thomas

4 Aug 2025

·

Stayed 7 nights

The breakfast buffet stands out in the memory as being plentiful and extensive. The staff were attentive and friendly and constantly replenishing the items. The bedroom decor may be a little dated, but everything was clean and comfortable (the staff again being attentive and friendly) and the bathroom was spacious and modern. A convenient and well-kept hotel.

10

Omid

18 Jun 2025

·

Stayed 2 nights

Perfect location with great breakfast

4

Noel

5 Nov 2025

·

Stayed 2 nights

Hotel is under renovation. The rooms beside ours is undergoing demolition. Good thing we were there only at night. The hotel needs to improve customer service in general. Maybe because the hotel is really dated and undergoing renovation but customer service shouldnt be compromise. Breakfast should serve better, fresher food, fruits!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $146	7 $133
8 $133	9 $133	10 $133	11 $144	12 $144	13 $168	14 $168
15 $138	16 $133	17 $138	18 $133	19 $133	20 $168	21 $168
22 $144	23 $144	24 $144	25 $150	26 $144	27 $174	28 $174
29 $144	30 $150

Su	Mo	Tu	We	Th	Fr	Sa
		1 $150	2 $153	3 $153	4 $174	5 $174
6 $149	7 $149	8 $151	9 $288	10 $149	11 $171	12 $168
13 $149	14 $152	15 $282	16 $149	17 $150	18 $171	19 $171
20 $149	21 $151	22 $279	23 $203	24 $258	25 $397	26 $257
27 $258	28 $496	29 $442	30 $412	31 $398

Hotel Central Continental

Prices for Hotel Central Continental

Monthly average prices

About this property

Location

Room options

Superior Studio, Kitchenette

Quadruple Room

Triple Room

Double Room

Single Room

Superior Double Room

Guest reviews of Hotel Central Continental

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Central Continental

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