Leasowe Castle Hotel
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/natt
Om detta boende
This 16th Century Castle is steeped in character and enjoys panoramic views over Liverpool Bay and Leasowe Golf Course. Leasowe Castle was built in 1592 and now houses the recently opened Star Chamber Restaurant on the ground floor. Star Ch...
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This 16th Century Castle is steeped in character and enjoys panoramic views over Liverpool Bay and Leasowe Golf Course
Restaurang
Rökfria rum
Hiss
Rumservice
Concierge
Kemtvätt
Gästrecensioner
7.8
Bra
Baserat på 1 688 verifierade recensioner
Vem bor här?
Företag
13%
Par
46%
Familj
22%
Grupper
14%
Ensamresande
2%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Leasowe Castle Hotel berömmer resenärer det vackra slottet vid havet, utsikten och den generellt vänliga personalen, men framhåller daterade interiörer, frekventa underhållsproblem (värme, varmvatten, vattentryck och en opålitlig hiss), samt ljud från evenemang.
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Vad gäster tycker
På Leasowe Castle Hotel berömmer resenärer det vackra slottet vid havet, utsikten och den generellt vänliga personalen, men framhåller daterade interiörer, frekventa underhållsproblem (värme, varmvatten, vattentryck och en opålitlig hiss), samt ljud från evenemang.
Gäster uppskattar ofta vissa rymliga rum, rimliga priser och trevlig barservice. Städning och underhåll är inkonsekvent, och servicen kan brista med långsam incheckning, begränsad uppföljning av problem, låsta dörrar sent på natten och strikta ID/£200 depositionsregler. Frukost och menyer får frekvent kritik för begränsat utbud, kvalitet och värde, även om vissa måltider uppskattas. Förvänta dig karaktär och vackra omgivningar, men var beredd på ojämna standarder.
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Faciliteter
Historisk byggnad med många trappor och en frekvent trasig hiss; platsens bar noteras och parkering är generellt sett bekväm.
Relaterade gästrecensioner
8
Petrina
10 aug. 2024
·
Stannade 1 natt
Room was okay - bathroom not the most user friendly - no screen which meant entire floor became wet. Towels were thick and fluffy. Bar and dinner service available. Reception staff welcoming.
Room was okay - bathroom not the most user friendly - no screen which meant entire floor became wet. Towels were thick and fluffy. Bar and dinner service available. Reception staff welcoming.
6
Lisa
16 sep. 2024
·
Stannade 1 natt
Beautiful exterior and grounds. Restaurant wasnt open and we chose not to eat as the menu seemed printed at last minute and we werent too sure what to expect. Guest services very friendly Lovely place but needs a bit of money to tidy it up and give some TLC
Beautiful exterior and grounds. Restaurant wasnt open and we chose not to eat as the menu seemed printed at last minute and we werent too sure what to expect. Guest services very friendly Lovely place but needs a bit of money to tidy it up and give some TLC
8
Darron
15 nov. 2024
·
Stannade 1 natt
Always nice to stay at Leasowe whether it be for pleasure or for work as it was on this occasion. Very convenient with easy access and safe parking. Nice warm welcome received as always and choice of places to eat. Feel that with a little TLC Leasowe could go back to what it once was when we first stayed, seems a little neglected and having stayed in exactly the same room this time as our last visit bathroom tap was still loose and still no plug in the basin. Not enough negatives to stop us from staying again but just feel that things need doing.
Always nice to stay at Leasowe whether it be for pleasure or for work as it was on this occasion. Very convenient with easy access and safe parking. Nice warm welcome received as always and choice of places to eat. Feel that with a little TLC Leasowe could go back to what it once was when we first stayed, seems a little neglected and having stayed in exactly the same room this time as our last visit bathroom tap was still loose and still no plug in the basin. Not enough negatives to stop us from staying again but just feel that things need doing.
6
Jamie
26 maj 2024
·
Stannade 1 natt
The location is good but the Hotel is in desperate need of refurbishment. It has some great character features but overall the hotel & especially rooms are very dated. The room was clean but very shabby. The walls are very thin & I could hear the guests in the next room having a conversation, walking around & even snoring. It’s the second time we’ve stopped here but I think if we visit the area again i would look for an alternative. Another thing, there was some king of Viking festival taking place on the hotel grounds which we weren’t made aware of when booking and so the place was very busy & parking was an issue.
The location is good but the Hotel is in desperate need of refurbishment. It has some great character features but overall the hotel & especially rooms are very dated. The room was clean but very shabby. The walls are very thin & I could hear the guests in the next room having a conversation, walking around & even snoring. It’s the second time we’ve stopped here but I think if we visit the area again i would look for an alternative. Another thing, there was some king of Viking festival taking place on the hotel grounds which we weren’t made aware of when booking and so the place was very busy & parking was an issue.
10
Beverley
21 okt. 2024
·
Stannade 2 nätter
The staff was friendly and very helpful. The place was clean very everywhere. The only complaint was the lift was not working
The staff was friendly and very helpful. The place was clean very everywhere. The only complaint was the lift was not working
4
Margaret
26 juli 2024
·
Stannade 2 nätter
The lift was not working and it looked like it had not been working for some time. We were told our room was on the second floor, but that turned out to be up at least 5 flights of stairs. At that point we asked to be moved and they did accommodate us. The shower did not have a door or a curtain, so when you took a shower the bathroom was soaked. Will probably not stay there again.
The lift was not working and it looked like it had not been working for some time. We were told our room was on the second floor, but that turned out to be up at least 5 flights of stairs. At that point we asked to be moved and they did accommodate us. The shower did not have a door or a curtain, so when you took a shower the bathroom was soaked. Will probably not stay there again.
8
Chris
2 apr. 2024
·
Stannade 2 nätter
Taps were not working in our room and we were moved to another without any fuss. Breakfast was Ok. Very nice to have a bar on site. Would stay there again
Taps were not working in our room and we were moved to another without any fuss. Breakfast was Ok. Very nice to have a bar on site. Would stay there again
10
Darron
27 juli 2024
·
Stannade 1 natt
Always enjoy staying at Leasowe Castle, beautiful setting and easy access to great walks. Spacious rooms and lovely food available in one of 2/3 rooms, chose the bar this time around.
Always enjoy staying at Leasowe Castle, beautiful setting and easy access to great walks. Spacious rooms and lovely food available in one of 2/3 rooms, chose the bar this time around.
4
Harry
18 sep. 2024
·
Stannade 2 nätter
Short of staff so we struggled to get them to serve food not in the bar which had Sky Sports. Lift out of order (rumoured for 2 years!). Lots of basic issues in bathroom, unopening windows, damp showing in many places outside our room, and clearly needs lots of investment. There was a wedding party below us - but we heard nothing and slept well in a very conformable bed. They still demanded a credit card £200 reserve 'in case of problems' even though we had paid in full in advance. It was released the next day.
Short of staff so we struggled to get them to serve food not in the bar which had Sky Sports. Lift out of order (rumoured for 2 years!). Lots of basic issues in bathroom, unopening windows, damp showing in many places outside our room, and clearly needs lots of investment. There was a wedding party below us - but we heard nothing and slept well in a very conformable bed. They still demanded a credit card £200 reserve 'in case of problems' even though we had paid in full in advance. It was released the next day.
6
Sharyn
30 apr. 2024
·
Stannade 2 nätter
Staying with 8 family members for a celebration. Lift kept breaking down and some of family have mobility issues so this was a problem, being in the 2nd floor. Our room was freezing at night window seals had gone and feeble tape put on them didn’t work. Bed’s comfortable, food was ok. Beautiful views Hotel was spotless and most of the staff were very helpful. We did report heating matter after first night but didn’t get offer of extra heating or blankets so heading home with a rotten cold!
Staying with 8 family members for a celebration. Lift kept breaking down and some of family have mobility issues so this was a problem, being in the 2nd floor. Our room was freezing at night window seals had gone and feeble tape put on them didn’t work. Bed’s comfortable, food was ok. Beautiful views Hotel was spotless and most of the staff were very helpful. We did report heating matter after first night but didn’t get offer of extra heating or blankets so heading home with a rotten cold!
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Renlighet
Många gäster tyckte att rummen och gemensamma utrymmena var rena, men det förekommer återkommande rapporter om fukt, mögel, lukter och ibland fläckiga sängkläder eller slitna ytskikt.
Relaterade gästrecensioner
2
Anthony
31 okt. 2024
·
Stannade 1 natt
Excellent location. Room was plagued by kitchen noise, windows not double glazed, bathroom not very clean
Excellent location. Room was plagued by kitchen noise, windows not double glazed, bathroom not very clean
10
Christopher G
7 nov. 2024
·
Stannade 1 natt
Pleasant stay clean and staff are very welcoming
Pleasant stay clean and staff are very welcoming
2
Dawn
14 apr. 2024
·
Stannade 1 natt
Easily one of the worst hotel experiences I have ever had. From the start the reception staff were unhelpful, the rooms were “straightened” but not clean (ex. stains on carpet). The walls are so thin that I could hear every bit of conversation happening next door (and it wasn’t anything I wanted to hear) - but the worst part was there was an event going on with music blaring so loud that I could hear it as clear as if it was in my room well past midnight. Called down to reception about the issue and their response was that it was *my* problem and they weren’t seemingly bothered to do anything about it. You could not PAY me to stay here again under any circumstances.
Easily one of the worst hotel experiences I have ever had. From the start the reception staff were unhelpful, the rooms were “straightened” but not clean (ex. stains on carpet). The walls are so thin that I could hear every bit of conversation happening next door (and it wasn’t anything I wanted to hear) - but the worst part was there was an event going on with music blaring so loud that I could hear it as clear as if it was in my room well past midnight. Called down to reception about the issue and their response was that it was *my* problem and they weren’t seemingly bothered to do anything about it. You could not PAY me to stay here again under any circumstances.
4
Neil
3 dec. 2023
·
Stannade 1 natt
Stayed in room 21 looked nothing like the photos we looked at on the website . Dodgy electrics ie white wire coming out of a plug socket. So cold in the room the bed was damp . Bathroom was an ice box . Generally the room fixtures and furniture were tired and are in need of a total overhaul. I have stayed in £45 b&bs in Blackpool and Rhyl for a couple and had much nicer experiences . I will never stay here again and if I’m asked by anyone else I will tell them of my experience..
Stayed in room 21 looked nothing like the photos we looked at on the website . Dodgy electrics ie white wire coming out of a plug socket. So cold in the room the bed was damp . Bathroom was an ice box . Generally the room fixtures and furniture were tired and are in need of a total overhaul. I have stayed in £45 b&bs in Blackpool and Rhyl for a couple and had much nicer experiences . I will never stay here again and if I’m asked by anyone else I will tell them of my experience..
10
THP SYSTEMS LTD
24 mars 2023
·
Stannade 2 nätter
Nice and clean hotel, staff very helpful. Food also very good.
Nice and clean hotel, staff very helpful. Food also very good.
6
Nicola
29 juni 2024
·
Stannade 2 nätter
Stayed in 1999 definitely has gone down hill, greeted by taking £200 deposit for possible damages … I’ve stayed in 5* hotels that don’t take this, it sends alarm bells about the place that they feel it’s necessary to do this. For this I would expect the room to be perfect, but no, stained bedding with ink and other marks, toilet rolls holder not fixed to the wall securely, flashing light bulbs, the shower needed to be regrouted due to mould. It’s a shame as the building and surroundings are lovely as is the location. I felt on edge that they could withhold My £200 which made me uneasy throughout my stay … sadly I would not look to go back because of this.
Stayed in 1999 definitely has gone down hill, greeted by taking £200 deposit for possible damages … I’ve stayed in 5* hotels that don’t take this, it sends alarm bells about the place that they feel it’s necessary to do this. For this I would expect the room to be perfect, but no, stained bedding with ink and other marks, toilet rolls holder not fixed to the wall securely, flashing light bulbs, the shower needed to be regrouted due to mould. It’s a shame as the building and surroundings are lovely as is the location. I felt on edge that they could withhold My £200 which made me uneasy throughout my stay … sadly I would not look to go back because of this.
10
Beverley
21 okt. 2024
·
Stannade 2 nätter
The staff was friendly and very helpful. The place was clean very everywhere. The only complaint was the lift was not working
The staff was friendly and very helpful. The place was clean very everywhere. The only complaint was the lift was not working
6
Liam
11 nov. 2024
·
Stannade 1 natt
The shower had no pressure and it took 3 hours to run the bath. The room also had damp and mould in it.
The shower had no pressure and it took 3 hours to run the bath. The room also had damp and mould in it.
4
Chris
23 feb. 2023
·
Stannade 1 natt
Breakfast food was terrible. Only asked for beans scrabbled egg and mushrooms. Scrambled egg was like water with shells in, beans were blasted in the microwave, stuck to the bowl and had a skin on top and mushrooms were from a tin covered in oil. In the background the track playing on the speakers in the restaurant was ‘F$ck you and your mom and your sister…” and it was half term! Disgusting!! Room was dated and needed decorating and smelt damp. Also could hear ever word that the guest was saying next door. Thought it was corridor, but the noise was from the room. Hotel guests were workmen in high viz. language choice! More of a hostel than a hotel Worst stay in ages.
Breakfast food was terrible. Only asked for beans scrabbled egg and mushrooms. Scrambled egg was like water with shells in, beans were blasted in the microwave, stuck to the bowl and had a skin on top and mushrooms were from a tin covered in oil. In the background the track playing on the speakers in the restaurant was ‘F$ck you and your mom and your sister…” and it was half term! Disgusting!! Room was dated and needed decorating and smelt damp. Also could hear ever word that the guest was saying next door. Thought it was corridor, but the noise was from the room. Hotel guests were workmen in high viz. language choice! More of a hostel than a hotel Worst stay in ages.
10
Carl
14 apr. 2024
·
Stannade 1 natt
Very clean
Very clean
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Rum
Rum med karaktär, med vissa rymliga layouter och bekväma sängar, samt havs- eller golfutsikt på vissa platser. Många upplever dem dock som daterade och bullriga (tunna väggar, evenemang eller utrustning), och flera noterar problem med temperatur och vattentryck samt åldrande fönster eller armaturer.
Relaterade gästrecensioner
6
Kelly
12 okt. 2024
·
Stannade 1 natt
The hotel has some nice points and areas, but the rooms are a bit dated. Location was good.
The hotel has some nice points and areas, but the rooms are a bit dated. Location was good.
2
Callum
20 sep. 2023
·
Stannade 1 natt
Terrible wifi! Awful beds! Food was ok though
Terrible wifi! Awful beds! Food was ok though
10
Jason
17 okt. 2024
·
Stannade 1 natt
Nice property, room I was in was updated, quiet area and quiet hotel
Nice property, room I was in was updated, quiet area and quiet hotel
2
Anthony
31 okt. 2024
·
Stannade 1 natt
Excellent location. Room was plagued by kitchen noise, windows not double glazed, bathroom not very clean
Excellent location. Room was plagued by kitchen noise, windows not double glazed, bathroom not very clean
8
Andy
15 dec. 2022
·
Great location although a 15min drive into Liverpool centre.... Breakfast buffet was brilliant. Food delicious. Staff at breakfast were excellent..... Check in all good. Rooms a little small if I'm honest. Can be noisy at night with outside equipment running. Not all areas open which is a shame..... Decor on period but could do with some areas refurbishing
Great location although a 15min drive into Liverpool centre.... Breakfast buffet was brilliant. Food delicious. Staff at breakfast were excellent..... Check in all good. Rooms a little small if I'm honest. Can be noisy at night with outside equipment running. Not all areas open which is a shame..... Decor on period but could do with some areas refurbishing
6
Duncan
25 juli 2024
·
Stannade 2 nätter
Hotel was far from full but we were given z room overlooking what we think was the kitchen roof. Extractor fan started up at 6.30am. Door was difficult to close. Lock kept sticking open. Had to use key card to reopen it. Stair carpets look like they haven't been changed in 30 years. This hotel is in my home town, where I visit often, but probably wouldn't stay here again.
Hotel was far from full but we were given z room overlooking what we think was the kitchen roof. Extractor fan started up at 6.30am. Door was difficult to close. Lock kept sticking open. Had to use key card to reopen it. Stair carpets look like they haven't been changed in 30 years. This hotel is in my home town, where I visit often, but probably wouldn't stay here again.
8
Nicola
9 juni 2024
·
Stannade 1 natt
Beautiful building with alot of history. Views were lovely from our room. Room was spacious, clean & had everything we needed. Shower was perfect. Restaurant was great with excellent choice, food was outstanding, staff were friendly. Only complaints we have was the bed 's' it was two singles pushed together, so uncomfortable, hardly slept at all. I would definitely return but next time ask for a double bed. Keep up the good work 👏
Beautiful building with alot of history. Views were lovely from our room. Room was spacious, clean & had everything we needed. Shower was perfect. Restaurant was great with excellent choice, food was outstanding, staff were friendly. Only complaints we have was the bed 's' it was two singles pushed together, so uncomfortable, hardly slept at all. I would definitely return but next time ask for a double bed. Keep up the good work 👏
6
Jamie
26 maj 2024
·
Stannade 1 natt
The location is good but the Hotel is in desperate need of refurbishment. It has some great character features but overall the hotel & especially rooms are very dated. The room was clean but very shabby. The walls are very thin & I could hear the guests in the next room having a conversation, walking around & even snoring. It’s the second time we’ve stopped here but I think if we visit the area again i would look for an alternative. Another thing, there was some king of Viking festival taking place on the hotel grounds which we weren’t made aware of when booking and so the place was very busy & parking was an issue.
The location is good but the Hotel is in desperate need of refurbishment. It has some great character features but overall the hotel & especially rooms are very dated. The room was clean but very shabby. The walls are very thin & I could hear the guests in the next room having a conversation, walking around & even snoring. It’s the second time we’ve stopped here but I think if we visit the area again i would look for an alternative. Another thing, there was some king of Viking festival taking place on the hotel grounds which we weren’t made aware of when booking and so the place was very busy & parking was an issue.
8
Donna
22 okt. 2024
·
Stannade 2 nätter
The hotel is a renovated castle and it looked amazing inside and outside. The bedroom was decorated beautifully and it had a great size tv. The room had a kettle and they supplied tea, coffee and biscuits. They also gave 2 bottles of water.
The hotel is a renovated castle and it looked amazing inside and outside. The bedroom was decorated beautifully and it had a great size tv. The room had a kettle and they supplied tea, coffee and biscuits. They also gave 2 bottles of water.
10
Maria
30 jan. 2023
·
Stannade 1 natt
Beautiful setting, clean spacious room. Had everything you need, tea/coffee making facilities, toiletries, plenty of plug sockets, very large mirror. Room was huge for a standard double, even had a sofa in there. Bed was so comfortable that we missed breakfast, woke up with half an hour before checkout ha, quick shower which was great.Staff go above and beyond to make sure your stay is excellent. The guy in the bar was just the best, very friendly and we all enjoyed his company when we returned back to the hotel after we attended our function elsewhere, nothing was too much trouble ( can’t remember his name though sorry) We enjoyed an excellent meal before we left to our function too. Overall all round excellent and definitely be staying again. ( considering having our wedding there) Only downside was how cold it was in our room when we arrived but there was a heater put in there which we had to leave on all night to heat such a large room and the bedding was so nice and thick that you soon warmed up in bed so not really that big of an issue. Looking forward to returning. Thankyou to everyone at leaslow castle for having us .
Beautiful setting, clean spacious room. Had everything you need, tea/coffee making facilities, toiletries, plenty of plug sockets, very large mirror. Room was huge for a standard double, even had a sofa in there. Bed was so comfortable that we missed breakfast, woke up with half an hour before checkout ha, quick shower which was great.Staff go above and beyond to make sure your stay is excellent. The guy in the bar was just the best, very friendly and we all enjoyed his company when we returned back to the hotel after we attended our function elsewhere, nothing was too much trouble ( can’t remember his name though sorry) We enjoyed an excellent meal before we left to our function too. Overall all round excellent and definitely be staying again. ( considering having our wedding there) Only downside was how cold it was in our room when we arrived but there was a heater put in there which we had to leave on all night to heat such a large room and the bedding was so nice and thick that you soon warmed up in bed so not really that big of an issue. Looking forward to returning. Thankyou to everyone at leaslow castle for having us .
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Service
Personalen är ofta vänlig och hjälpsam, men servicen är inkonsekvent: förseningar vid incheckning, dålig uppföljning, låst entré sent på natten, tidig stängning av köket och strikta ID/£200 depositionsregler som frustrerar gästerna.
Relaterade gästrecensioner
2
Peter
5 juli 2023
·
Stannade 1 natt
Charged a £200 room deposit. On check in told it was for “incidentals” but they were charged separately. Still not refunded. Will never use again.
Charged a £200 room deposit. On check in told it was for “incidentals” but they were charged separately. Still not refunded. Will never use again.
8
Joanne
24 sep. 2024
·
Stannade 2 nätter
Nothing was too much trouble for the staff. 10/10 for hospitality and customer service.
Nothing was too much trouble for the staff. 10/10 for hospitality and customer service.
6
Mark
2 jan. 2024
·
Stannade 1 natt
Check-in process took over 15 minutes, after leaving all details when booked. One meal in the bar/restaurant had to be returned, staff in the restaurant/bar were very attentive and dealt with the problem, not too sure who was cooking the food! Window in room wouldn’t close properly and caused a draft and made room very cold, especially when heating went off at 11pm, I was promised a room voucher as compensation however wasn’t upheld. If wasn’t for these few issues was a nice hotel….
Check-in process took over 15 minutes, after leaving all details when booked. One meal in the bar/restaurant had to be returned, staff in the restaurant/bar were very attentive and dealt with the problem, not too sure who was cooking the food! Window in room wouldn’t close properly and caused a draft and made room very cold, especially when heating went off at 11pm, I was promised a room voucher as compensation however wasn’t upheld. If wasn’t for these few issues was a nice hotel….
4
Carmen
11 okt. 2024
·
Stannade 3 nätter
I already explained the poor service I received on arrival. Although the manager listened to my complaint the following morning, I never received an apology for the lack of respect I received when I checked in the night before or for having to stay overnight in a dirty room or the lift not working. No courtesy at all. This hotel just want large wedding parties. They made it clear but their terrible attitude that they don’t care about repeat service from independent travellers. Very short-sighted.
I already explained the poor service I received on arrival. Although the manager listened to my complaint the following morning, I never received an apology for the lack of respect I received when I checked in the night before or for having to stay overnight in a dirty room or the lift not working. No courtesy at all. This hotel just want large wedding parties. They made it clear but their terrible attitude that they don’t care about repeat service from independent travellers. Very short-sighted.
8
Chris
2 feb. 2024
·
Stannade 1 natt
Awesome building.. cool history.. and beautiful surroundings. Felt a bit weird checking in though.. they require passports of all guests and take photocopies of them out the back room.. and they also require a £200 deposit which takes a few days to be returned. That's considerably more of a deposit than I've encountered elsewhere on my travels and wasn't told why it was so high.. except that it's all in the T&C's on booking. Guess they've had some pretty lousy guests in the past. The building is also ridiculously hot in winter with heating on full blast. Oh and the breakfast wasn't great but the dude serving was lovely. Despite it's faults I would stay here again because it's a castle and it's cool AF.
Awesome building.. cool history.. and beautiful surroundings. Felt a bit weird checking in though.. they require passports of all guests and take photocopies of them out the back room.. and they also require a £200 deposit which takes a few days to be returned. That's considerably more of a deposit than I've encountered elsewhere on my travels and wasn't told why it was so high.. except that it's all in the T&C's on booking. Guess they've had some pretty lousy guests in the past. The building is also ridiculously hot in winter with heating on full blast. Oh and the breakfast wasn't great but the dude serving was lovely. Despite it's faults I would stay here again because it's a castle and it's cool AF.
2
Tony
13 feb. 2024
·
Stannade 1 natt
Our room was fine, but the service was awful (except for the barman). We had an evening meal and when it came to ordering our dessert we were advised that we couldn’t have any as the chef had decided to close the kitchen and go home before we had finished!! So completely ruined our evening out. Will not be going back there!!!
Our room was fine, but the service was awful (except for the barman). We had an evening meal and when it came to ordering our dessert we were advised that we couldn’t have any as the chef had decided to close the kitchen and go home before we had finished!! So completely ruined our evening out. Will not be going back there!!!
10
Paul
26 juni 2024
·
Stannade 1 natt
The chap in reception was fantastic he was very friendly and helpful
The chap in reception was fantastic he was very friendly and helpful
4
joe
9 juli 2023
·
Stannade 2 nätter
The hotel is OK for the price but when I returned to the hotel on Thursday evening around 11pm the front door had been locked with a key. There was no way to open the door and nobody was on duty. I rang the bell and went through to a voicemail! Luckily there was a Prom event on and I managed to get into the hotel through their private party and walk through the restaurant. I raised the question the next day and was told that the door should not have been locked.
The hotel is OK for the price but when I returned to the hotel on Thursday evening around 11pm the front door had been locked with a key. There was no way to open the door and nobody was on duty. I rang the bell and went through to a voicemail! Luckily there was a Prom event on and I managed to get into the hotel through their private party and walk through the restaurant. I raised the question the next day and was told that the door should not have been locked.
10
Kelly
2 juli 2024
·
Stannade 4 nätter
Loved my stay staff are friendly and approachable
Loved my stay staff are friendly and approachable
4
Daniel
1 dec. 2024
·
Stannade 1 natt
No hot water for shower in the morning. Had to wait for a long time at check in desk before anyone appeared to check me in.
No hot water for shower in the morning. Had to wait for a long time at check in desk before anyone appeared to check me in.
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Läge
Naturskönt läge vid havet bredvid en golfbana med bra promenader; praktiskt för Wirral och inom bilavstånd till Liverpool.
Relaterade gästrecensioner
6
Kelly
12 okt. 2024
·
Stannade 1 natt
The hotel has some nice points and areas, but the rooms are a bit dated. Location was good.
The hotel has some nice points and areas, but the rooms are a bit dated. Location was good.
10
Patricia
27 apr. 2024
·
Stannade 1 natt
Fantastic quite night clean and sea view
Fantastic quite night clean and sea view
10
Bernadette
14 maj 2023
·
Stannade 1 natt
This was a wonderful location with access to an amazing beach nearby. We only stayed one night but would loved to have stayed longer.
This was a wonderful location with access to an amazing beach nearby. We only stayed one night but would loved to have stayed longer.
8
Justin
3 aug. 2023
·
Stannade 1 natt
Lovely hotel. Right on the seafront.
Lovely hotel. Right on the seafront.
10
Craig
31 maj 2023
·
Stannade 2 nätter
Stunning location with a short hop, skip and a jump to the beach 🏖️ A beautiful castle with lots of interesting history. Professional & polite staff, very accommodating. Very clean and tidy.
Stunning location with a short hop, skip and a jump to the beach 🏖️ A beautiful castle with lots of interesting history. Professional & polite staff, very accommodating. Very clean and tidy.
10
Bradley
14 sep. 2024
·
Stannade 1 natt
Lovely location and views over a goof course
Lovely location and views over a goof course
8
Justin
16 juni 2023
·
Stannade 1 natt
Perfectly nice hotel right on the sea front.
Perfectly nice hotel right on the sea front.
8
Sudhakar
20 jan. 2025
·
Stannade 1 natt
Great stay and in commutable distance from my place of work.
Great stay and in commutable distance from my place of work.
8
Darron
15 nov. 2024
·
Stannade 1 natt
Always nice to stay at Leasowe whether it be for pleasure or for work as it was on this occasion. Very convenient with easy access and safe parking. Nice warm welcome received as always and choice of places to eat. Feel that with a little TLC Leasowe could go back to what it once was when we first stayed, seems a little neglected and having stayed in exactly the same room this time as our last visit bathroom tap was still loose and still no plug in the basin. Not enough negatives to stop us from staying again but just feel that things need doing.
Always nice to stay at Leasowe whether it be for pleasure or for work as it was on this occasion. Very convenient with easy access and safe parking. Nice warm welcome received as always and choice of places to eat. Feel that with a little TLC Leasowe could go back to what it once was when we first stayed, seems a little neglected and having stayed in exactly the same room this time as our last visit bathroom tap was still loose and still no plug in the basin. Not enough negatives to stop us from staying again but just feel that things need doing.
8
Gareth
2 maj 2024
·
Stannade 1 natt
Firstly, The Wirral exceeded my expectations, so in good mood upon arrival. The location has a panoramic aspect, being on the north west shoreline. The Leasowe is full of character and history, initially a C16 castle. Visit especially the elegant panelled lounge, with a delightful moulded ceiling. My room was comfortable, clean and tastefully decorated. Bathroom well appointed. The renovation of the hotel had not cut corners. My dinner was a well done fish and chips, following a sticky barbecue chicken legs (a bit too sticky for me). The service was kind and professional. There were a couple of cliches with my bill, but these were sorted without fuss. I would definitely stay again (and revisit The Wirral and its friendly folk). Oh! And The Leasowe is good value for money.
Firstly, The Wirral exceeded my expectations, so in good mood upon arrival. The location has a panoramic aspect, being on the north west shoreline. The Leasowe is full of character and history, initially a C16 castle. Visit especially the elegant panelled lounge, with a delightful moulded ceiling. My room was comfortable, clean and tastefully decorated. Bathroom well appointed. The renovation of the hotel had not cut corners. My dinner was a well done fish and chips, following a sticky barbecue chicken legs (a bit too sticky for me). The service was kind and professional. There were a couple of cliches with my bill, but these were sorted without fuss. I would definitely stay again (and revisit The Wirral and its friendly folk). Oh! And The Leasowe is good value for money.
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Relaterade gästrecensioner
6
Luke
28 jan. 2024
·
Stannade 1 natt
Hotel itself is nice lovely room etc just a few issues we had during our stay. Firstly the room was set to what felt like 40 degrees it was unnecessarily hot in there. Secondly the breakfast this is where it majorly fell down. The food was bland and dry and my partners sausage was pink in the middle and the hotel receptionist didn’t seem to know what to say about it at checkout just told us to email him a picture of it and that was it not even an apology.
Hotel itself is nice lovely room etc just a few issues we had during our stay. Firstly the room was set to what felt like 40 degrees it was unnecessarily hot in there. Secondly the breakfast this is where it majorly fell down. The food was bland and dry and my partners sausage was pink in the middle and the hotel receptionist didn’t seem to know what to say about it at checkout just told us to email him a picture of it and that was it not even an apology.
6
Ian
15 okt. 2024
·
Stannade 2 nätter
So much potential spoiled by greed and lazy management. Rip off bar prices, crap menu, no restaurant during the week and £12 for a rubbish breakfast!. I spoke to two other contractors during my visit, each with the same view. We don't drink in the bar because its too expensive, we don’t eat in the restaurant because its too limited, we don’t add breakfast because £12 is a rip off. Between us we were responsible for several room bookings and none of us will go back unless it is the last place available.
So much potential spoiled by greed and lazy management. Rip off bar prices, crap menu, no restaurant during the week and £12 for a rubbish breakfast!. I spoke to two other contractors during my visit, each with the same view. We don't drink in the bar because its too expensive, we don’t eat in the restaurant because its too limited, we don’t add breakfast because £12 is a rip off. Between us we were responsible for several room bookings and none of us will go back unless it is the last place available.
10
Mark
31 mars 2024
·
Stannade 1 natt
Lovely hotel the food in the restaurant was amazing and the staff were very friendly
Lovely hotel the food in the restaurant was amazing and the staff were very friendly
8
RAYMOND
22 maj 2023
·
Stannade 3 nätter
Very limited menu, admittedly very common these days, but no vegetarian options. 14 minutes to city centre parking. No usb charging point. View from room 1004 great. Don’t like to shower in the bath.
Very limited menu, admittedly very common these days, but no vegetarian options. 14 minutes to city centre parking. No usb charging point. View from room 1004 great. Don’t like to shower in the bath.
10
Eric
1 apr. 2024
·
Stannade 2 nätter
Great staff. Restaurant on the property served great food. Would have preferred air conditioning in the room, but I’m always hot. Overall a good experience. Try the green hut down the road for some great fish!
Great staff. Restaurant on the property served great food. Would have preferred air conditioning in the room, but I’m always hot. Overall a good experience. Try the green hut down the road for some great fish!
4
Nicola
21 okt. 2024
·
Stannade 1 natt
On checking in we found the hotel had received a zero hygiene rating in August 2024 and it was still in place when we stayed Oct 2024 (we checked on the government website to make sure what we were told by another customer was true, it was,I have screenshots of the review and their very serious concerns) We intended to eat at the hotel but was not willing to risk so had to travel some distance for food including breakfast.
On checking in we found the hotel had received a zero hygiene rating in August 2024 and it was still in place when we stayed Oct 2024 (we checked on the government website to make sure what we were told by another customer was true, it was,I have screenshots of the review and their very serious concerns) We intended to eat at the hotel but was not willing to risk so had to travel some distance for food including breakfast.
6
Heather
25 juli 2024
·
Stannade 2 nätter
We had a very disappointing pub meal at the Wreckers Pub, it was not busy, the menu was so limited and when the meal came, it was cold, overcooked and totally unacceptable for the prices charged. The accommodation itself was adequate.
We had a very disappointing pub meal at the Wreckers Pub, it was not busy, the menu was so limited and when the meal came, it was cold, overcooked and totally unacceptable for the prices charged. The accommodation itself was adequate.
6
Michael
8 apr. 2024
·
Stannade 1 natt
This Hotel seriously needs a revamp, it could be a beautiful hotel, but it is very dated and lots of things made it look very cheap, horrible plastic flowers, plastic chains and horrendous wallpaper. Our room was very hot, which spoilt our sleep. On the plus side the two men on reception were very nice, but the £200 deposit was very steep and the breakfast was awful. It’s such a shame because it’s a lovely grand building that could be so much more.
This Hotel seriously needs a revamp, it could be a beautiful hotel, but it is very dated and lots of things made it look very cheap, horrible plastic flowers, plastic chains and horrendous wallpaper. Our room was very hot, which spoilt our sleep. On the plus side the two men on reception were very nice, but the £200 deposit was very steep and the breakfast was awful. It’s such a shame because it’s a lovely grand building that could be so much more.
4
Amanda
2 jan. 2024
·
Stannade 1 natt
My first impressions were wow! Loved everything about it & no complaints. Unfortunately this all changed at breakfast! VERY short staffed! The staff who were on were Sue & Mark Ming who both deserve a mention-outstanding given that they had to cope with everything on their own & were running around trying their best topping up the coffee/toast/ etc, clearing & relaying tables, taking orders, serving etc. Because of this breakfast turned into brunch which for some of the other guests meant wasted time as they had plans in Liverpool as they were staying there on Sunday night. The breakfast cost £12 pp so £24 for my partner to pay which is A LOT & we wished we hadn’t been up sold when checking in I have rung twice to ask to speak to the Manager but he is never available. The receptionists are also lovely-especially the one from South Africa. As it had now been a whole month since our stay & he hasn’t acknowledged my complaint I have no option to write a negative review. Amanda Norton
My first impressions were wow! Loved everything about it & no complaints. Unfortunately this all changed at breakfast! VERY short staffed! The staff who were on were Sue & Mark Ming who both deserve a mention-outstanding given that they had to cope with everything on their own & were running around trying their best topping up the coffee/toast/ etc, clearing & relaying tables, taking orders, serving etc. Because of this breakfast turned into brunch which for some of the other guests meant wasted time as they had plans in Liverpool as they were staying there on Sunday night. The breakfast cost £12 pp so £24 for my partner to pay which is A LOT & we wished we hadn’t been up sold when checking in I have rung twice to ask to speak to the Manager but he is never available. The receptionists are also lovely-especially the one from South Africa. As it had now been a whole month since our stay & he hasn’t acknowledged my complaint I have no option to write a negative review. Amanda Norton
6
Carmen
24 sep. 2024
·
Stannade 1 natt
The staff was very attentive but the lift didn’t work and although they helped with my luggage, as I was at the top of the turret I just stayed there to avoid going up and down several sets of stairs. Breakfast, again the stuff and room was lovely but the breakfast had a VERY poor choice for £12. Only 1 egg? No granola or breakfast fruit such as melon, pineapple, etc no breakfast pastries etc. very odd and poor spread.
The staff was very attentive but the lift didn’t work and although they helped with my luggage, as I was at the top of the turret I just stayed there to avoid going up and down several sets of stairs. Breakfast, again the stuff and room was lovely but the breakfast had a VERY poor choice for £12. Only 1 egg? No granola or breakfast fruit such as melon, pineapple, etc no breakfast pastries etc. very odd and poor spread.
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8
Sudhakar
26 jan. 2025
·
Stannade 2 nätter
Good stay, price for the stay was very reasonable
Good stay, price for the stay was very reasonable
2
Annette
22 jan. 2025
·
Stannade 1 natt
No heating it was broken given a heater that kept tripping the electric so it was freezing we had no television and could not make ourseleves a cup of tea in the morning
No heating it was broken given a heater that kept tripping the electric so it was freezing we had no television and could not make ourseleves a cup of tea in the morning
8
Sudhakar
20 jan. 2025
·
Stannade 1 natt
Great stay and in commutable distance from my place of work.
Great stay and in commutable distance from my place of work.
4
Liam
4 dec. 2024
·
Stannade 1 natt
As the title says, we arrived to no heating, the staff had out a portable heater in the room though, despite having a TV the remote didn’t work at all so it wasn’t watchable. The next morning we woke up to no water in the shower or any of the taps. After speaking to the young lady behind the desk about the issues I was told a manager would call me back the next day to discuss, 3 days late I’ve just called back and there is still no manager in to deal with it. If I’m being picky then there were other issues such as the iron not working, and the room being described as having a king bed on Hotels.com but there was only a double in the room. The young staff members on were very friendly though and clearly meant well, the place just isn’t getting looked after properly which is a shame as it used to be such a nice venue.
As the title says, we arrived to no heating, the staff had out a portable heater in the room though, despite having a TV the remote didn’t work at all so it wasn’t watchable. The next morning we woke up to no water in the shower or any of the taps. After speaking to the young lady behind the desk about the issues I was told a manager would call me back the next day to discuss, 3 days late I’ve just called back and there is still no manager in to deal with it. If I’m being picky then there were other issues such as the iron not working, and the room being described as having a king bed on Hotels.com but there was only a double in the room. The young staff members on were very friendly though and clearly meant well, the place just isn’t getting looked after properly which is a shame as it used to be such a nice venue.
4
Daniel
1 dec. 2024
·
Stannade 1 natt
No hot water for shower in the morning. Had to wait for a long time at check in desk before anyone appeared to check me in.
No hot water for shower in the morning. Had to wait for a long time at check in desk before anyone appeared to check me in.
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