Park Grand London Kensington
"Les encantaron las camas."
"Les encantó el desayuno."
"Restaurante soberbio."
"Las habitaciones estaban limpias y eran cómodas."
"El servicio fue muy bueno."
Servicios
Restaurante
Recepción abierta 24 h
Centro de negocios
Sala(s) de conferencias
Personal multilingüe
Salas de reuniones
Descripción de la propiedad
Modern hotel in London with a restaurant, room service, and convenient access to Kensington High Street and Natural History Museum.
Ubicación
Park Grand London Kensington, ubicado en el corazón de Londres, ofrece 50 alojamientos. Se encuentra a 5 minutos a pie de la Milla de los Museos y a 150 metros de la estación de metro Earls Court.
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From
219 US$
/ noche
Reseñas de los huéspedes
8
Muy bueno
Basado en 6393 comentarios verificados
¿Quién se queda aquí?
Trabajo
18%
Pareja
48%
Familia
17%
Grupo
9%
Solo/a
5%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En las últimas reseñas del The Cura Hotel Kensington, London, a Tribute Portfolio Hotel, los huéspedes elogian repetidamente la conveniente ubicación en Earl’s Court y el personal generalmente amable, al tiempo que expresan su preocupación por las habitaciones pequeñas o en el sótano, la decoración anticuada, la limpieza inconsistente y las renovaciones en curso.
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Opiniones de los huéspedes
En las últimas reseñas del The Cura Hotel Kensington, London, a Tribute Portfolio Hotel, los huéspedes elogian repetidamente la conveniente ubicación en Earl’s Court y el personal generalmente amable, al tiempo que expresan su preocupación por las habitaciones pequeñas o en el sótano, la decoración anticuada, la limpieza inconsistente y las renovaciones en curso.
Varios huéspedes informan sobre ruido proveniente de obras en la calle o en el edificio, paredes delgadas y Wi-Fi o televisión poco fiables. Las instalaciones a veces se sienten limitadas, con períodos de cierre del restaurante, sin gimnasio ni piscina, un vestíbulo muy pequeño y problemas ocasionales con el ascensor; algunos también mencionan que el hotel no guarda el equipaje. Las opiniones sobre el desayuno y la restauración varían desde excelentes hasta decepcionantes. Espere una base conveniente con calidad de habitación y servicio variables.
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Instalaciones
Las instalaciones son limitadas durante las renovaciones, con informes de que no hay restaurante ni bar, andamios y un vestíbulo muy pequeño; el hotel no tiene gimnasio ni piscina, problemas ocasionales con el ascensor y varias reseñas indican que no se ofrece servicio de almacenamiento de equipaje.
Reseñas de huéspedes relacionadas
8
Thai Dung
31 ene 2024
·
Se alojó 4 noches
Excellent location within walking distance to public transportation, shops, restaurants. The hotel doesn’t have a gym nor a pool.
Excellent location within walking distance to public transportation, shops, restaurants. The hotel doesn’t have a gym nor a pool.
4
Georgia
8 dic 2024
·
Se alojó 1 noche
No parking around the property as advertised all permit parking, building had a damp smell and we were put in a basement room without a window. Not worth the price we paid which was expensive
No parking around the property as advertised all permit parking, building had a damp smell and we were put in a basement room without a window. Not worth the price we paid which was expensive
6
Luca
14 feb 2024
·
Se alojó 2 noches
nothing special... the furniture and the general design needs a refurbishment... as a business hotel is ok, for a romantic weekend absolutely not. the room is clean. little note: at breakfast you can find watermelon in February in London, but a simple cappuccino in not included and you have to pay 4 pounds extra. second note: the elevator was out of order at least for the 3 consecutive days of my trip. they could advise during the reservations. it's not nice to do 4 floors with luggages.
nothing special... the furniture and the general design needs a refurbishment... as a business hotel is ok, for a romantic weekend absolutely not. the room is clean. little note: at breakfast you can find watermelon in February in London, but a simple cappuccino in not included and you have to pay 4 pounds extra. second note: the elevator was out of order at least for the 3 consecutive days of my trip. they could advise during the reservations. it's not nice to do 4 floors with luggages.
4
Lisa
18 dic 2023
·
Se alojó 1 noche
Only hotel I have stayed in where they can not take your luggage prior to check in. First room was unacceptable second room offered was okay
Only hotel I have stayed in where they can not take your luggage prior to check in. First room was unacceptable second room offered was okay
4
Neal
9 dic 2024
·
Se alojó 8 noches
This property has no business claiming four stars. There is no restaurant (if pressed, they will claim the restaurant next door, but it’s unaffiliated), tiny lobby, no bar, bad beds.
This property has no business claiming four stars. There is no restaurant (if pressed, they will claim the restaurant next door, but it’s unaffiliated), tiny lobby, no bar, bad beds.
4
Karin
4 jul 2025
·
Se alojó 5 noches
The property was completely covered in scaffolding. Lobby was very tiny and due to all the construction dirty. Expedia didnt properly show the extent of the construction. We had contractors walk by outside our window (4th floor) all day long starting at 8am INCLUDING SATURDAY. it was very uncomfortable. maybe a good property once renovated but until thats done I would not stay there, the construction is extensive!
The property was completely covered in scaffolding. Lobby was very tiny and due to all the construction dirty. Expedia didnt properly show the extent of the construction. We had contractors walk by outside our window (4th floor) all day long starting at 8am INCLUDING SATURDAY. it was very uncomfortable. maybe a good property once renovated but until thats done I would not stay there, the construction is extensive!
2
Jonathan
6 dic 2023
·
Se alojó 3 noches
Out seventh and last stay here. No smile or welcome on arrival. Property now tired with a stained carpet in the bedroom and poorly cleaned bathroom. Incredibly, for a supposed 4 star hotel, they will not store your case, for the day after checkout, yet this is still advertised as a service on various booking websites. Had to pay £13 to leave it in a corner shop down the road. Not enough room, apparently - even though, on all previous visits this had not been an issue. The manager hid behind head office edict, which was poor. On returning to the hotel, late of an evening, the front desk was unmanned and we entered unchallenged - we could have been criminals, for all they cared. The concierge, always so polite in the past, appears to have been axed. Laughably, the manager remained insistent that they value their customers. Pull the other one. This hotel has deteriorated rapidly. One to avoid.
Out seventh and last stay here. No smile or welcome on arrival. Property now tired with a stained carpet in the bedroom and poorly cleaned bathroom. Incredibly, for a supposed 4 star hotel, they will not store your case, for the day after checkout, yet this is still advertised as a service on various booking websites. Had to pay £13 to leave it in a corner shop down the road. Not enough room, apparently - even though, on all previous visits this had not been an issue. The manager hid behind head office edict, which was poor. On returning to the hotel, late of an evening, the front desk was unmanned and we entered unchallenged - we could have been criminals, for all they cared. The concierge, always so polite in the past, appears to have been axed. Laughably, the manager remained insistent that they value their customers. Pull the other one. This hotel has deteriorated rapidly. One to avoid.
4
Stacie
13 dic 2023
·
Se alojó 3 noches
This hotel will not hold your luggage. If you fly overnight and arrive in the morning, they will have you towing your bags around London until their 3pm checkin. This is a poor hotel policy and one of the reasons I won’t go back. Lots to choose from in London. Find someplace more accommodating to their guests.
This hotel will not hold your luggage. If you fly overnight and arrive in the morning, they will have you towing your bags around London until their 3pm checkin. This is a poor hotel policy and one of the reasons I won’t go back. Lots to choose from in London. Find someplace more accommodating to their guests.
8
Robert
5 oct 2024
·
Se alojó 2 noches
Great location, great staff. A little dated but excellent wifi, clean rooms. Elevator needs fixing but overall good value..3 minute walk from tubecstation.
Great location, great staff. A little dated but excellent wifi, clean rooms. Elevator needs fixing but overall good value..3 minute walk from tubecstation.
6
Cheryl
10 jun 2025
·
Se alojó 1 noche
Got there to find major renovations. No restaurant, bar, lounge/reception areas not ideal!!
Got there to find major renovations. No restaurant, bar, lounge/reception areas not ideal!!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es inconsistente: aunque muchos señalan habitaciones muy limpias, otros informan sobre alfombras manchadas o desgastadas, olores a humedad o alcantarilla, moho y rejillas de ventilación polvorientas, particularmente en los pasillos o en las zonas del sótano.
Reseñas de huéspedes relacionadas
4
THOMAS
24 abr 2025
·
Se alojó 6 noches
Property was rated a 4 start? More like a 2 star. Very small room and the mattress was old and the springs were noticeable when you slept on it. Should have checked the mattress before I slept on it. VERY GROSS and DISGUSTING. SOILED MATTRESS Hotel was under renovations with the scafling infront of the hotel. Would not have stayed there knowing that. The hallway to your room stunk of lord knows what? Not a pleasant smell. Location was good but everything else BAD!!!
Property was rated a 4 start? More like a 2 star. Very small room and the mattress was old and the springs were noticeable when you slept on it. Should have checked the mattress before I slept on it. VERY GROSS and DISGUSTING. SOILED MATTRESS Hotel was under renovations with the scafling infront of the hotel. Would not have stayed there knowing that. The hallway to your room stunk of lord knows what? Not a pleasant smell. Location was good but everything else BAD!!!
6
Nikita
3 dic 2023
·
Se alojó 1 noche
Walking in, nice. Location is fab so close to Earls Court underground. The corridors are so cramped. The carpets are filthy. Our room was ground level yet to get to our room we had to walk up stairs to walk back down? The headboard was squeeky, the tv remote didnt work and the room service menu was a barcode you had to scan, which also didnt work. Our view was bricks. We had a slight balcony with a table yet no door or anyway to access it. The table was covered in bird droppings and it just was not nice. The pillows had covers on them but no pillow protectors. Our pillows had dried blood on them and was stained with sweat. Check out is at 11 but you can stay until 12 for free. We were getting ready to leave and at 11:07 we had a phonecall from reception telling us that check out was at 11 so we should be out (???) For the price we pay per night, and it being a 4 star, this is WAY below my expections. You would get working appliances, cleaner carpets and bedsheets and more space in a premier inn. The good reviews are bogus. Dont do it.
Walking in, nice. Location is fab so close to Earls Court underground. The corridors are so cramped. The carpets are filthy. Our room was ground level yet to get to our room we had to walk up stairs to walk back down? The headboard was squeeky, the tv remote didnt work and the room service menu was a barcode you had to scan, which also didnt work. Our view was bricks. We had a slight balcony with a table yet no door or anyway to access it. The table was covered in bird droppings and it just was not nice. The pillows had covers on them but no pillow protectors. Our pillows had dried blood on them and was stained with sweat. Check out is at 11 but you can stay until 12 for free. We were getting ready to leave and at 11:07 we had a phonecall from reception telling us that check out was at 11 so we should be out (???) For the price we pay per night, and it being a 4 star, this is WAY below my expections. You would get working appliances, cleaner carpets and bedsheets and more space in a premier inn. The good reviews are bogus. Dont do it.
10
Keiko
14 jun 2024
·
Se alojó 1 noche
I’ve stayed London hotel cheap and high end. This hotel has good mixture of old good time London hotel equipments with boutique twist. I admit the room is not roomy but I felt very cosy. Bathroom is quite roomy compared with other hotels and very rare bathtub (only shower cubicle most of the hotels now a days). Equipments were surprisingly good, wardrobe, iron, ironing board, fridge (empty), kettle, tea and coffee, biscuits and microwave! I’ve never seen microwave in the room before in London hotel. TV, USB point, UK/US/EU plug point so you don’t need extra plug would be very handy. Our room was very clean, bathroom floor was spotless. Shampoo, conditioner, shower gel, shower cap in the bathroom. We arrived bit earlier than check-in time (we expected asking hotel to store our luggage) but the receptionist allocated us our room straight away. The receptionists whom we talked were everybody very friendly and caring. Breakfast was better than I expected. Overall we were very happy our stay. I wonder depends on which floor you are allocated the room conditions were different? At least first floor’s our room was great, very quiet. We’ve got great deal via Expedia. This hotel was great find. I would like to use again.
I’ve stayed London hotel cheap and high end. This hotel has good mixture of old good time London hotel equipments with boutique twist. I admit the room is not roomy but I felt very cosy. Bathroom is quite roomy compared with other hotels and very rare bathtub (only shower cubicle most of the hotels now a days). Equipments were surprisingly good, wardrobe, iron, ironing board, fridge (empty), kettle, tea and coffee, biscuits and microwave! I’ve never seen microwave in the room before in London hotel. TV, USB point, UK/US/EU plug point so you don’t need extra plug would be very handy. Our room was very clean, bathroom floor was spotless. Shampoo, conditioner, shower gel, shower cap in the bathroom. We arrived bit earlier than check-in time (we expected asking hotel to store our luggage) but the receptionist allocated us our room straight away. The receptionists whom we talked were everybody very friendly and caring. Breakfast was better than I expected. Overall we were very happy our stay. I wonder depends on which floor you are allocated the room conditions were different? At least first floor’s our room was great, very quiet. We’ve got great deal via Expedia. This hotel was great find. I would like to use again.
2
Brian
5 feb 2024
·
Se alojó 1 noche
Staff rude and very unhelpful. No manager available to challenge our accommodation quality, fobbed off by reception saying there was no manager available until Monday morning by which time we had left. Hotel dirty in places, room had threadbare carpet, mouldy areas, broken plug hole, mirror held in place with tape, missing switches. This was far from luxury as advertised! Refund required
Staff rude and very unhelpful. No manager available to challenge our accommodation quality, fobbed off by reception saying there was no manager available until Monday morning by which time we had left. Hotel dirty in places, room had threadbare carpet, mouldy areas, broken plug hole, mirror held in place with tape, missing switches. This was far from luxury as advertised! Refund required
10
Daniel
14 jun 2024
·
Se alojó 1 noche
Fantastic hotel. Gorgeous room. Very comfortable queen bed. Comfy pillow. Clean throughout. Nice hot breakfast. Highly recommend
Fantastic hotel. Gorgeous room. Very comfortable queen bed. Comfy pillow. Clean throughout. Nice hot breakfast. Highly recommend
4
Susan
13 jul 2025
·
Se alojó 1 noche
Under renovation. It was very dirty no water in room. The most horrible stay ever.
Under renovation. It was very dirty no water in room. The most horrible stay ever.
4
Wisdom
25 dic 2023
·
Se alojó 1 noche
Dated carpets, sink was not draining. Reception was good and accommodating. Property is old and very dated, balconies are full of bird poop and carpets are ripped. Definitely not a 4 star, more like a 2 star hotel. Location is okay and near the Underground.
Dated carpets, sink was not draining. Reception was good and accommodating. Property is old and very dated, balconies are full of bird poop and carpets are ripped. Definitely not a 4 star, more like a 2 star hotel. Location is okay and near the Underground.
10
CURT
12 jul 2024
·
Se alojó 3 noches
Updated room, very clean and excellent daily service. Very close to bus and the tube as well as grocery stores and many eateries. Also a laundromat a two minute walk down the street, very convenient. Would definitely stay here again.
Updated room, very clean and excellent daily service. Very close to bus and the tube as well as grocery stores and many eateries. Also a laundromat a two minute walk down the street, very convenient. Would definitely stay here again.
4
Kathleen
7 mar 2025
·
Se alojó 1 noche
This street and hotel is undergoing construction so it was quite noisy. We booked one night and I did eventually sleep fine although the walls were thin and I could hear people above and below me with their toilet flushes and showers. My WiFi did not function at all and there was no television service despite being advertised that both would be available. We did ask the front desk and were told that their antennas were not working so we would not have reception. The next morning upon checking out, the reception desk acted surprised at this. I also told reception that my bedside lamp bulb needed replacing as it did not work (I wanted to read since there was no TV). We also had an huge window in the bathroom (small one in the bedroom) that was a struggle to lock and I HAD to lock it because of all the scaffolding outside the window. Plus, taking a shower in front of that big (albeit tempered) glass made me feel like I was in a fishbowl. All sheets and towels were clean and the staff was pleasant. The hotel carpeting really needs to be removed (I don’t know why hotels insist on carpeting. It’s easily stained and for allergies, it’s not ideal) and the big stain on the reception couch should have been my warning. No offer of compensation was given but I will email the hotel directly about it as the reception may not have been permitted to do that. At this moment, I would not recommend staying here despite it’s super location to the Earls Court tube station.
This street and hotel is undergoing construction so it was quite noisy. We booked one night and I did eventually sleep fine although the walls were thin and I could hear people above and below me with their toilet flushes and showers. My WiFi did not function at all and there was no television service despite being advertised that both would be available. We did ask the front desk and were told that their antennas were not working so we would not have reception. The next morning upon checking out, the reception desk acted surprised at this. I also told reception that my bedside lamp bulb needed replacing as it did not work (I wanted to read since there was no TV). We also had an huge window in the bathroom (small one in the bedroom) that was a struggle to lock and I HAD to lock it because of all the scaffolding outside the window. Plus, taking a shower in front of that big (albeit tempered) glass made me feel like I was in a fishbowl. All sheets and towels were clean and the staff was pleasant. The hotel carpeting really needs to be removed (I don’t know why hotels insist on carpeting. It’s easily stained and for allergies, it’s not ideal) and the big stain on the reception couch should have been my warning. No offer of compensation was given but I will email the hotel directly about it as the reception may not have been permitted to do that. At this moment, I would not recommend staying here despite it’s super location to the Earls Court tube station.
4
Hannah
1 ene 2023
·
Se alojó 1 noche
I was severely disappointed with this “4” star hotel. Appears to be more of a 2/3 star hotel. I was placed in a room which didn’t appear to be deluxe size or clean. They clearly did a slap dash job with “cleaning”. Additionally, the location of the room was sketchy and convoluted to get to from the reception area. There were stains on the carpet, chipped walls, tissues looked like they had been there a while/someone just stuffed a bunch in there. I didn’t feel comfortable and was grateful that I remembered to pack disinfectant spray and wipes to do my own self cleaning. It looked like they just did the bed and didn’t clean it properly. I don’t know if it was because they saw I booked it via hotels.com or what but I would stay away from booking here.
I was severely disappointed with this “4” star hotel. Appears to be more of a 2/3 star hotel. I was placed in a room which didn’t appear to be deluxe size or clean. They clearly did a slap dash job with “cleaning”. Additionally, the location of the room was sketchy and convoluted to get to from the reception area. There were stains on the carpet, chipped walls, tissues looked like they had been there a while/someone just stuffed a bunch in there. I didn’t feel comfortable and was grateful that I remembered to pack disinfectant spray and wipes to do my own self cleaning. It looked like they just did the bed and didn’t clean it properly. I don’t know if it was because they saw I booked it via hotels.com or what but I would stay away from booking here.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones a menudo se sienten pequeñas, con varias asignaciones a sótanos/sin ventanas, decoración anticuada, paredes delgadas y colchones hundidos o dos camas individuales juntas; algunos también mencionan fontanería ruidosa y calefacción/aire acondicionado difíciles de controlar, además de Wi-Fi/TV irregular. Algunos huéspedes recibieron habitaciones más grandes o cómodas.
Reseñas de huéspedes relacionadas
6
Chris
22 ene 2024
·
Se alojó 1 noche
I cant deny that the room left us disappointed. There were 3 levels of room available... a standard double, a superior double, and a deluxe double. To pay significantly more for a deluxe double room, which clearly stated it came with a double bed, yet be met with a room housing 2 single beds pushed together, made me wonder how much worse the superior or standard rooms were. There's nothing more romantic than playing rock paper scissors to decide who's going to spend the night wedged in the gap between the mattresses so that we can lay next to each other. For an otherwise well decorated, well presented hotel, it was a poor show for a suposedly 4* establishment.
I cant deny that the room left us disappointed. There were 3 levels of room available... a standard double, a superior double, and a deluxe double. To pay significantly more for a deluxe double room, which clearly stated it came with a double bed, yet be met with a room housing 2 single beds pushed together, made me wonder how much worse the superior or standard rooms were. There's nothing more romantic than playing rock paper scissors to decide who's going to spend the night wedged in the gap between the mattresses so that we can lay next to each other. For an otherwise well decorated, well presented hotel, it was a poor show for a suposedly 4* establishment.
6
DAVID
29 nov 2024
·
Se alojó 1 noche
Decent hotel in good location for Earls Court and surroundings but basement room was very noisy. Not sure if this was from the air-con but at random times throughout the night there was noise of running water (possibly a shower above). Sound insultation between rooms poor
Decent hotel in good location for Earls Court and surroundings but basement room was very noisy. Not sure if this was from the air-con but at random times throughout the night there was noise of running water (possibly a shower above). Sound insultation between rooms poor
6
Beatriz
4 dic 2024
·
Se alojó 2 noches
They had some flooding and therefore had issues with rooms and making sure they had enough that were ready at check-in. We checked in twice and had to move us rooms once. The restaurant attached is FANTASTIC. The staff was not overly friendly so don’t expect bubbly service. The location was great minus the MAJOR construction on the street. But either way, it was a great spot for a couple days; wouldn’t have stayed here if it was longer than that. The walls are paper thin and you can hear EVERYTHING. There was plenty of times I thought someone was in our room. 7/10 since the location was perfectly near the subway.
They had some flooding and therefore had issues with rooms and making sure they had enough that were ready at check-in. We checked in twice and had to move us rooms once. The restaurant attached is FANTASTIC. The staff was not overly friendly so don’t expect bubbly service. The location was great minus the MAJOR construction on the street. But either way, it was a great spot for a couple days; wouldn’t have stayed here if it was longer than that. The walls are paper thin and you can hear EVERYTHING. There was plenty of times I thought someone was in our room. 7/10 since the location was perfectly near the subway.
10
AMBROSE K
20 sept 2024
·
Se alojó 6 noches
Bath tub was inconvenient. Wi-Fi did not work.
Bath tub was inconvenient. Wi-Fi did not work.
10
Antonio
11 may 2025
·
Se alojó 5 noches
Great hotel, but room was a bit on the small side but other than that, it was fine
Great hotel, but room was a bit on the small side but other than that, it was fine
4
Georgia
8 dic 2024
·
Se alojó 1 noche
No parking around the property as advertised all permit parking, building had a damp smell and we were put in a basement room without a window. Not worth the price we paid which was expensive
No parking around the property as advertised all permit parking, building had a damp smell and we were put in a basement room without a window. Not worth the price we paid which was expensive
6
Julia
6 jul 2025
·
Se alojó 2 noches
Very convenient location near Earls Court underground. The staff were very helpful and friendly. The air conditioning worked well. However, the room and the en suite were very cramped and the decor in the hotel generally was old and a bit shabby. The restaurant was being refurbished and unavailable.
Very convenient location near Earls Court underground. The staff were very helpful and friendly. The air conditioning worked well. However, the room and the en suite were very cramped and the decor in the hotel generally was old and a bit shabby. The restaurant was being refurbished and unavailable.
6
David
5 ene 2025
·
Se alojó 1 noche
The stay was was ok, i think the room was small, i did not book the smallest room. The bed was not in best condition it had a big dip in the middle of the mattress also for what you pay some complementary water would be nice in the fridge, ive stayed at budget hotels with coffee machines and drinks topped up every day. This was very basic. All in all it was ok. But i think you can find a cheaper option for about the same service. We paid for the breakfast which in turn was a 4/10 the breakfast was cooked but not very good quality.
The stay was was ok, i think the room was small, i did not book the smallest room. The bed was not in best condition it had a big dip in the middle of the mattress also for what you pay some complementary water would be nice in the fridge, ive stayed at budget hotels with coffee machines and drinks topped up every day. This was very basic. All in all it was ok. But i think you can find a cheaper option for about the same service. We paid for the breakfast which in turn was a 4/10 the breakfast was cooked but not very good quality.
4
Thomas
7 dic 2024
·
Se alojó 1 noche
For the price of £350 for 1 night. I expected to not be in the basement of the hotel. Had to go through a maze of corridors and multiple elevators to get to our room. The room was very dark and didn’t have any natural light at all. I’ve stayed at this hotel before and the previous room was a huge difference.
For the price of £350 for 1 night. I expected to not be in the basement of the hotel. Had to go through a maze of corridors and multiple elevators to get to our room. The room was very dark and didn’t have any natural light at all. I’ve stayed at this hotel before and the previous room was a huge difference.
4
Kathleen
7 mar 2025
·
Se alojó 1 noche
This street and hotel is undergoing construction so it was quite noisy. We booked one night and I did eventually sleep fine although the walls were thin and I could hear people above and below me with their toilet flushes and showers. My WiFi did not function at all and there was no television service despite being advertised that both would be available. We did ask the front desk and were told that their antennas were not working so we would not have reception. The next morning upon checking out, the reception desk acted surprised at this. I also told reception that my bedside lamp bulb needed replacing as it did not work (I wanted to read since there was no TV). We also had an huge window in the bathroom (small one in the bedroom) that was a struggle to lock and I HAD to lock it because of all the scaffolding outside the window. Plus, taking a shower in front of that big (albeit tempered) glass made me feel like I was in a fishbowl. All sheets and towels were clean and the staff was pleasant. The hotel carpeting really needs to be removed (I don’t know why hotels insist on carpeting. It’s easily stained and for allergies, it’s not ideal) and the big stain on the reception couch should have been my warning. No offer of compensation was given but I will email the hotel directly about it as the reception may not have been permitted to do that. At this moment, I would not recommend staying here despite it’s super location to the Earls Court tube station.
This street and hotel is undergoing construction so it was quite noisy. We booked one night and I did eventually sleep fine although the walls were thin and I could hear people above and below me with their toilet flushes and showers. My WiFi did not function at all and there was no television service despite being advertised that both would be available. We did ask the front desk and were told that their antennas were not working so we would not have reception. The next morning upon checking out, the reception desk acted surprised at this. I also told reception that my bedside lamp bulb needed replacing as it did not work (I wanted to read since there was no TV). We also had an huge window in the bathroom (small one in the bedroom) that was a struggle to lock and I HAD to lock it because of all the scaffolding outside the window. Plus, taking a shower in front of that big (albeit tempered) glass made me feel like I was in a fishbowl. All sheets and towels were clean and the staff was pleasant. The hotel carpeting really needs to be removed (I don’t know why hotels insist on carpeting. It’s easily stained and for allergies, it’s not ideal) and the big stain on the reception couch should have been my warning. No offer of compensation was given but I will email the hotel directly about it as the reception may not have been permitted to do that. At this moment, I would not recommend staying here despite it’s super location to the Earls Court tube station.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es variado: muchos huéspedes elogian al personal amable y servicial y los registros de entrada anticipados ocasionales, pero otros describen una recepción grosera o poco servicial y una política de no guardar el equipaje.
Reseñas de huéspedes relacionadas
6
Tina
29 jun 2024
·
Se alojó 1 noche
Reception did not show friendliness at all and we felt they did not even like their jobs, they did minimal to make us feel welcome and were very laid back and slow in checking us in
Reception did not show friendliness at all and we felt they did not even like their jobs, they did minimal to make us feel welcome and were very laid back and slow in checking us in
10
Myphuong
22 ago 2023
·
Se alojó 3 noches
The location to the tube is very close, making it easy to get around town, and to Heathrow, which made life so much easier for us. Excellent customer service. The check-in was fantastic, we were greeted with enthusiasm and kindness in getting us 2-twin beds as opposed to a Dbl. As a room became available, the gentleman was kind enough to ensure that we could get in before noon, which we appreciate so much after being up very early to arrive into London.
The location to the tube is very close, making it easy to get around town, and to Heathrow, which made life so much easier for us. Excellent customer service. The check-in was fantastic, we were greeted with enthusiasm and kindness in getting us 2-twin beds as opposed to a Dbl. As a room became available, the gentleman was kind enough to ensure that we could get in before noon, which we appreciate so much after being up very early to arrive into London.
10
Mara Francesca
25 abr 2025
·
Se alojó 4 noches
Very easy to access everything, staff is amazing and very friendly.
Very easy to access everything, staff is amazing and very friendly.
4
Manikantam
20 ene 2025
·
Se alojó 2 noches
Room and place is decent. Receptionist on Jan 17 night is very rude. Other than that one receptionist rest of the service team is very nice.
Room and place is decent. Receptionist on Jan 17 night is very rude. Other than that one receptionist rest of the service team is very nice.
10
Robert
18 nov 2024
·
Se alojó 5 noches
Professional and polite
Professional and polite
4
Lisa
18 dic 2023
·
Se alojó 1 noche
Only hotel I have stayed in where they can not take your luggage prior to check in. First room was unacceptable second room offered was okay
Only hotel I have stayed in where they can not take your luggage prior to check in. First room was unacceptable second room offered was okay
10
Peter
8 oct 2025
·
Se alojó 5 noches
Excellent service. Great area for dining and shopping. Easy access to subway.
Excellent service. Great area for dining and shopping. Easy access to subway.
6
Debbie
29 jun 2024
·
Se alojó 1 noche
The staff were not helpful at all. We wanted a taxi to see a show and they was unable to help advise or accommodate- not interested in us at sll
The staff were not helpful at all. We wanted a taxi to see a show and they was unable to help advise or accommodate- not interested in us at sll
2
Jonathan
6 dic 2023
·
Se alojó 3 noches
Out seventh and last stay here. No smile or welcome on arrival. Property now tired with a stained carpet in the bedroom and poorly cleaned bathroom. Incredibly, for a supposed 4 star hotel, they will not store your case, for the day after checkout, yet this is still advertised as a service on various booking websites. Had to pay £13 to leave it in a corner shop down the road. Not enough room, apparently - even though, on all previous visits this had not been an issue. The manager hid behind head office edict, which was poor. On returning to the hotel, late of an evening, the front desk was unmanned and we entered unchallenged - we could have been criminals, for all they cared. The concierge, always so polite in the past, appears to have been axed. Laughably, the manager remained insistent that they value their customers. Pull the other one. This hotel has deteriorated rapidly. One to avoid.
Out seventh and last stay here. No smile or welcome on arrival. Property now tired with a stained carpet in the bedroom and poorly cleaned bathroom. Incredibly, for a supposed 4 star hotel, they will not store your case, for the day after checkout, yet this is still advertised as a service on various booking websites. Had to pay £13 to leave it in a corner shop down the road. Not enough room, apparently - even though, on all previous visits this had not been an issue. The manager hid behind head office edict, which was poor. On returning to the hotel, late of an evening, the front desk was unmanned and we entered unchallenged - we could have been criminals, for all they cared. The concierge, always so polite in the past, appears to have been axed. Laughably, the manager remained insistent that they value their customers. Pull the other one. This hotel has deteriorated rapidly. One to avoid.
4
Stacie
13 dic 2023
·
Se alojó 3 noches
This hotel will not hold your luggage. If you fly overnight and arrive in the morning, they will have you towing your bags around London until their 3pm checkin. This is a poor hotel policy and one of the reasons I won’t go back. Lots to choose from in London. Find someplace more accommodating to their guests.
This hotel will not hold your luggage. If you fly overnight and arrive in the morning, they will have you towing your bags around London until their 3pm checkin. This is a poor hotel policy and one of the reasons I won’t go back. Lots to choose from in London. Find someplace more accommodating to their guests.
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Ubicación
La ubicación es un punto destacado constante, a una corta distancia a pie de la estación de metro Earl’s Court, autobuses, tiendas y restaurantes, en una zona generalmente tranquila y conveniente para moverse por Londres.
Reseñas de huéspedes relacionadas
10
Marianne
13 nov 2023
·
Se alojó 3 noches
Great stay, large rooms comfortable beds, staff very helpful and friendly. 5 minutes walk from Earl's court station. Great location. Woulx highly recommend this hotel.
Great stay, large rooms comfortable beds, staff very helpful and friendly. 5 minutes walk from Earl's court station. Great location. Woulx highly recommend this hotel.
10
Nebeel
19 mar 2025
·
Se alojó 6 noches
The area was close to earlcourt station , many restaurants to choose from .
The area was close to earlcourt station , many restaurants to choose from .
10
Lorraine
7 feb 2023
·
Se alojó 3 noches
Very convenient location near tube station. Good sized room and bathroom. Friendly and helpful staff
Very convenient location near tube station. Good sized room and bathroom. Friendly and helpful staff
6
Julia
6 jul 2025
·
Se alojó 2 noches
Very convenient location near Earls Court underground. The staff were very helpful and friendly. The air conditioning worked well. However, the room and the en suite were very cramped and the decor in the hotel generally was old and a bit shabby. The restaurant was being refurbished and unavailable.
Very convenient location near Earls Court underground. The staff were very helpful and friendly. The air conditioning worked well. However, the room and the en suite were very cramped and the decor in the hotel generally was old and a bit shabby. The restaurant was being refurbished and unavailable.
8
Sylvie
22 may 2024
·
Se alojó 5 noches
Great location, just a few minutes walk to the subway and Earls court road has restaurants and shops . The hotel could use a makeover to earn better ratings. Convenient free breakfast.
Great location, just a few minutes walk to the subway and Earls court road has restaurants and shops . The hotel could use a makeover to earn better ratings. Convenient free breakfast.
10
CURT
12 jul 2024
·
Se alojó 3 noches
Updated room, very clean and excellent daily service. Very close to bus and the tube as well as grocery stores and many eateries. Also a laundromat a two minute walk down the street, very convenient. Would definitely stay here again.
Updated room, very clean and excellent daily service. Very close to bus and the tube as well as grocery stores and many eateries. Also a laundromat a two minute walk down the street, very convenient. Would definitely stay here again.
10
Peter
8 oct 2025
·
Se alojó 5 noches
Excellent service. Great area for dining and shopping. Easy access to subway.
Excellent service. Great area for dining and shopping. Easy access to subway.
10
Angie
12 jul 2024
·
Se alojó 2 noches
Very close to subway station, walkable to shops and restaurants
Very close to subway station, walkable to shops and restaurants
10
Sian
22 nov 2023
·
Se alojó 2 noches
Excellent hotel, very quiet and convenient location
Excellent hotel, very quiet and convenient location
8
Robert
5 oct 2024
·
Se alojó 2 noches
Great location, great staff. A little dated but excellent wifi, clean rooms. Elevator needs fixing but overall good value..3 minute walk from tubecstation.
Great location, great staff. A little dated but excellent wifi, clean rooms. Elevator needs fixing but overall good value..3 minute walk from tubecstation.
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Comida
Las opiniones sobre la restauración varían ampliamente, desde excelentes desayunos calientes y cenas agradables hasta desayunos fríos o limitados y períodos en los que el restaurante estaba cerrado; algunos también mencionan no poder cargar las comidas a la habitación.
Reseñas de huéspedes relacionadas
10
Allyson
18 ago 2023
·
Se alojó 1 noche
Excellent hotel. Very comfortable. Staff were very attentive. Very good breakfast.
Excellent hotel. Very comfortable. Staff were very attentive. Very good breakfast.
10
Brian
25 jun 2024
·
Se alojó 5 noches
Great location, very close to the Tube, not far from all great sights, but a quiet street and nice area that was never crowded. Great breakfast and restaurants in the area as well. Would definitely go back.
Great location, very close to the Tube, not far from all great sights, but a quiet street and nice area that was never crowded. Great breakfast and restaurants in the area as well. Would definitely go back.
10
Stephen
24 jul 2024
·
Se alojó 1 noche
The hotel was lovely close to underground station breakfast at hotel was disappointing cold sausages bacon beans coffees very strong but shower very good
The hotel was lovely close to underground station breakfast at hotel was disappointing cold sausages bacon beans coffees very strong but shower very good
10
Sheri
19 may 2023
·
Se alojó 7 noches
We absolutely loved our stay at the Park Grand Kensington. The room we had was larger than we’ve had in London on previous trips, so was much appreciated for our 7 night stay. The staff was very friendly and helpful. We ate breakfast in the restaurant several times over the week, and while the food was good, there wasn’t much variety each day, but that was ok, we did not starve. We also had dinner there a couple of nights, and that was fantastic! Again, the waitstaff was excellent! Very helpful and accommodating. We would most definitely stay there again!
We absolutely loved our stay at the Park Grand Kensington. The room we had was larger than we’ve had in London on previous trips, so was much appreciated for our 7 night stay. The staff was very friendly and helpful. We ate breakfast in the restaurant several times over the week, and while the food was good, there wasn’t much variety each day, but that was ok, we did not starve. We also had dinner there a couple of nights, and that was fantastic! Again, the waitstaff was excellent! Very helpful and accommodating. We would most definitely stay there again!
4
Duncan
21 mar 2025
·
Se alojó 8 noches
Lumpy mattresses,had to be 6ft tall to see the demist area on the bathroom mirror, no information folder in the room. TV channels not explained and the choice was very limited.Restaurant not able to charge meals to room. Building undergoing external restoration and noisy for part of day. Convenient location.
Lumpy mattresses,had to be 6ft tall to see the demist area on the bathroom mirror, no information folder in the room. TV channels not explained and the choice was very limited.Restaurant not able to charge meals to room. Building undergoing external restoration and noisy for part of day. Convenient location.
10
jennifer
7 jun 2023
·
Se alojó 1 noche
Great place to stay for visit to Royal Albert Hall. Staff friendly and helpful. Twin Room fairly small but had everything we needed and even an iron which is great. Beds comfortable. Small but spotlessly clean bathroom. good choice at breakfast and good coffee! Short distance from Earl’s Court tube station
Great place to stay for visit to Royal Albert Hall. Staff friendly and helpful. Twin Room fairly small but had everything we needed and even an iron which is great. Beds comfortable. Small but spotlessly clean bathroom. good choice at breakfast and good coffee! Short distance from Earl’s Court tube station
6
David
5 ene 2025
·
Se alojó 1 noche
The stay was was ok, i think the room was small, i did not book the smallest room. The bed was not in best condition it had a big dip in the middle of the mattress also for what you pay some complementary water would be nice in the fridge, ive stayed at budget hotels with coffee machines and drinks topped up every day. This was very basic. All in all it was ok. But i think you can find a cheaper option for about the same service. We paid for the breakfast which in turn was a 4/10 the breakfast was cooked but not very good quality.
The stay was was ok, i think the room was small, i did not book the smallest room. The bed was not in best condition it had a big dip in the middle of the mattress also for what you pay some complementary water would be nice in the fridge, ive stayed at budget hotels with coffee machines and drinks topped up every day. This was very basic. All in all it was ok. But i think you can find a cheaper option for about the same service. We paid for the breakfast which in turn was a 4/10 the breakfast was cooked but not very good quality.
10
Juan
3 ene 2025
·
Se alojó 2 noches
Excellent stay. Excellent breakfast!
Excellent stay. Excellent breakfast!
8
Lynda
15 oct 2025
·
Se alojó 2 noches
Disappointed no breakfast at this hotel
Disappointed no breakfast at this hotel
6
Cheryl
10 jun 2025
·
Se alojó 1 noche
Got there to find major renovations. No restaurant, bar, lounge/reception areas not ideal!!
Got there to find major renovations. No restaurant, bar, lounge/reception areas not ideal!!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
José Luis
9 may 2025
·
Se alojó 7 noches
La falta de seriedad en las reservaciones. Llegamos un día después por causas ajenas a nosotros, avisamos y aún así no hicieron devolución por la noche. Debido a que ya habíamos pagado toda la estancia.
La falta de seriedad en las reservaciones. Llegamos un día después por causas ajenas a nosotros, avisamos y aún así no hicieron devolución por la noche. Debido a que ya habíamos pagado toda la estancia.
6
Jesus
2 may 2025
·
Se alojó 3 noches
El Aire condicionado lo manejan los del hotel y hasta que les insistes mucho lo prenden
El Aire condicionado lo manejan los del hotel y hasta que les insistes mucho lo prenden
6
Jose
17 nov 2024
·
Se alojó 4 noches
Nos alojaron en el sotano
Nos alojaron en el sotano
10
RAUL
14 may 2022
·
Se alojó 5 noches
Hotel muy limpio, tranquilo, bien situado, personal muy amable y atento.
Hotel muy limpio, tranquilo, bien situado, personal muy amable y atento.
8
Charlie
3 ene 2026
·
Se alojó 3 noches
Staff incredibly friendly and helpful. Room spotless. Mattress had a slight dip on one side. Sound proofing in the room not great, I got woken by slamming doors and also a neighbour watching TikTok videos at 5am. Location is great.
Staff incredibly friendly and helpful. Room spotless. Mattress had a slight dip on one side. Sound proofing in the room not great, I got woken by slamming doors and also a neighbour watching TikTok videos at 5am. Location is great.
27/37 Hogarth Road,Kensington,London SW5 0QQ,GB, Earls Court, Londres, Inglaterra, Reino Unido
Ubicación
Park Grand London Kensington, ubicado en el corazón de Londres, ofrece 50 alojamientos. Se encuentra a 5 minutos a pie de la Milla de los Museos y a 150 metros de la estación de metro Earls Court.
Más información sobre la ubicaciónPolítica del establecimiento
Entrada
Salida
Entrada a partir de la(s) 14:00
Antes de la(s) 12:00
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Servicios populares
Restaurante
Recepción abierta 24 h
Centro de negocios
Sala(s) de conferencias
Personal multilingüe
Salas de reuniones
Servicios
Centro de negocios
Recepción abierta 24 h
Sala(s) de conferencias
Personal multilingüe
Salas de reuniones
Servicio de lavandería
General
Restaurante
Wheelchair Accessible (Limited)
Internet
WiFi