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Hotel Alpina Luzern

US$ 213

/noite

Média para novembro

Hotel Alpina Luzern - Image 1

Hotel Alpina Luzern - Image 2

Hotel Alpina Luzern - Image 3

Hotel Alpina Luzern - Image 4

Hotel Alpina Luzern - Image 5

Preços para Hotel Alpina Luzern

Selecione datas para ver preços e disponibilidade

US$ 213

/noite

Média para novembro

Preços médios mensais

Em Hotel Alpina Luzern, o preço por noite é, em média, US$ 201 no mês mais barato (janeiro) e US$ 359 no mês mais caro (setembro), com base nos últimos 12 meses.

Preço médio por noite em Hotel Alpina Luzern por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 201
fevereiro	US$ 287
março	US$ 204
abril	US$ 256
maio	US$ 321
junho	US$ 358
julho	US$ 296
agosto	US$ 309
setembro	US$ 359
outubro	US$ 278
novembro	US$ 213
dezembro	US$ 233

Mais caro: setembro (aprox. US$ 359)

Mais barato: janeiro (aprox. US$ 201)

Sobre este alojamento

Cozy hotel in the heart of Lucerne with a terrace, restaurant, and easy access to KKL Lucerne and Chapel Bridge.

Estacionamento
Restaurante
Quartos de não fumadores
Balcão de turismo
Serviços de limpeza
Câmbio de moeda

Localização

Frankenstrasse 6, Lucerna, Suíça

Mais informações sobre a localização

Opções de quartos

6

Quadruple Room

Detalhes do quarto

1 Cama De Casal Grande

e

1 Beliche

Dormidas 4

388 ft²

Aquecimento

Cofre de segurança

Casa de banho privada

Entrada privada

4

Urban Essential Room

Detalhes do quarto

1 Cama De Casal Grande

Dormidas 2

280 ft²

Varanda

Aquecimento

Cofre de segurança

Casa de banho privada

Entrada privada

7

Single Room

Detalhes do quarto

1 Cama Individual

129 ft²

Aquecimento

Cofre de segurança

Casa de banho privada

Entrada privada

6

Business Classic Room

Detalhes do quarto

1 Cama De Casal Grande

Dormidas 2

280 ft²

Varanda

Aquecimento

Cofre de segurança

Casa de banho privada

Entrada privada

5

Urban Compact Room

Detalhes do quarto

1 Cama De Casal

Dormidas 2

161 ft²

Aquecimento

Cofre de segurança

Casa de banho privada

Entrada privada

9

Urban Comfort Room

Detalhes do quarto

1 Cama De Casal Grande

ou

2 Camas Individuais

Dormidas 2

258 ft²

Varanda

Aquecimento

Cofre de segurança

Casa de banho privada

Entrada privada

Avaliações dos hóspedes sobre Hotel Alpina Luzern

7.9

Bom

Com base em 2.944 avaliações verificadas

Quem se hospeda aqui?

Negócios

17%

Casal

33%

Família

24%

Grupos

9%

Individual

15%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Analisando as avaliações, o Hotel Alpina Luzern destaca-se pela sua excelente localização central, perto da estação de trem e dos pontos turísticos, mas os hóspedes mencionam repetidamente o barulho da rua à noite e a falta de ar condicionado, o que pode tornar as estadias de verão desconfortáveis.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

Analisando as avaliações, o Hotel Alpina Luzern destaca-se pela sua excelente localização central, perto da estação de trem e dos pontos turísticos, mas os hóspedes mencionam repetidamente o barulho da rua à noite e a falta de ar condicionado, o que pode tornar as estadias de verão desconfortáveis.

Os quartos variam de reformados e, às vezes, espaçosos a pequenos e antigos; vários mencionam o Wi‑Fi pouco confiável. O atendimento costuma ser amigável e prestativo, embora o check-in e o café da manhã sejam frequentemente feitos no Hotel Monopol, um hotel irmão, e alguns hóspedes relataram problemas de overbooking ou cobrança. Espere uma base simples que atenda viajantes que priorizam a conveniência em vez do silêncio.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

A recepção no local costuma estar desocupada; o check-in e o café da manhã são frequentemente feitos no Hotel Monopol, nas proximidades. Os hóspedes também observam um bar na cobertura na propriedade irmã.

Avaliações dos hóspedes relacionadas

10

Hansyudi

21 de jun. de 2025

·

A estadia foi de 2 noites

Clean and nice hotel but check in is in other building. I recommend this hotel 😊

Clean and nice hotel but check in is in other building. I recommend this hotel 😊

10

Jennifer

7 de set. de 2025

·

A estadia foi de 5 noites

The location is perfect, being next to the train station, boat quay (for trips across Lake Lucerne), concert hall (for the Lucerne Music Festival), and steps from the downtown and famous old bridges. Since Lucerne is so expensive, having the train station underground mall nearby is handy since it has relatively affordable groceries (the Coop store is awesome). Also, the train station has an amazing Tourist Info office that’s a great resource, and its entrance is right across the street from the street Alpina sits on. So convenient! Also, the pizza restaurant next door to Alpina is fabulous, and the rooftop bar at neighboring Monopole Hotel is the perfect place to go after you check in, for the views and ambience. We loved the fresh fruit left for guests at the front desk each morning; it made for good snacks later when we were on the train back from the mountains. Alpina was perfect for our family of four; we appreciated the quad room that allowed us to have separate beds for the teens and two rooms. I wouldn’t want to stay anywhere else.

The location is perfect, being next to the train station, boat quay (for trips across Lake Lucerne), concert hall (for the Lucerne Music Festival), and steps from the downtown and famous old bridges. Since Lucerne is so expensive, having the train station underground mall nearby is handy since it has relatively affordable groceries (the Coop store is awesome). Also, the train station has an amazing Tourist Info office that’s a great resource, and its entrance is right across the street from the street Alpina sits on. So convenient! Also, the pizza restaurant next door to Alpina is fabulous, and the rooftop bar at neighboring Monopole Hotel is the perfect place to go after you check in, for the views and ambience. We loved the fresh fruit left for guests at the front desk each morning; it made for good snacks later when we were on the train back from the mountains. Alpina was perfect for our family of four; we appreciated the quad room that allowed us to have separate beds for the teens and two rooms. I wouldn’t want to stay anywhere else.

10

Ryan

10 de dez. de 2024

·

A estadia foi de 3 noites

Great hotel and location right next to the train station. The only downside was that they weren't staffed over the winter so we had to check in at a different hotel, but it wasn't a big inconvenience.

Great hotel and location right next to the train station. The only downside was that they weren't staffed over the winter so we had to check in at a different hotel, but it wasn't a big inconvenience.

8

Kristina

13 de out. de 2023

·

A estadia foi de 2 noites

Super close to the train station and lots of restaurant options in the area. The only downside is there isn’t front desk staff at this location regularly. We were told staff would be there until 8 pm, but when we arrived to check in at 7 pm there was no one there. The partner hotel is just around the corner and easy to access so it was a quick fix.

Super close to the train station and lots of restaurant options in the area. The only downside is there isn’t front desk staff at this location regularly. We were told staff would be there until 8 pm, but when we arrived to check in at 7 pm there was no one there. The partner hotel is just around the corner and easy to access so it was a quick fix.

8

jinhee

26 de abr. de 2025

·

A estadia foi de 2 noites

호텔 컨디션은 좋았습니다. 모노폴 호텔에서 체크인을 하고 조식도 거기서 먹었습니다. 다만, 인근에 대학(? Colleague ?) 가 있어서 그런지 새백에 고성이 들렸습니다. 물은 tab water를 주는데 스위스 물이 깨끗하다고 하지만 사람에 따라 물갈이를 할 수도 있을듯 합니다.

호텔 컨디션은 좋았습니다. 모노폴 호텔에서 체크인을 하고 조식도 거기서 먹었습니다. 다만, 인근에 대학(? Colleague ?) 가 있어서 그런지 새백에 고성이 들렸습니다. 물은 tab water를 주는데 스위스 물이 깨끗하다고 하지만 사람에 따라 물갈이를 할 수도 있을듯 합니다.

8

Cathy

11 de dez. de 2023

·

A estadia foi de 3 noites

Close to train station. Very noisy, squeaky floors. Loud noisy street below. No front desk. Had to check in a hotel next door.

Close to train station. Very noisy, squeaky floors. Loud noisy street below. No front desk. Had to check in a hotel next door.

6

Kazim orhan

8 de dez. de 2024

·

A estadia foi de 1 noite

Check in at 16.00 ! Ridiculous as of Train Station hotel.!! but very nice front staff they try to let in 1530 ))) by the way Hotel Front desk at Monopol hotel of the bext door .. Rooms are very cold after 1900 hrs. .

Check in at 16.00 ! Ridiculous as of Train Station hotel.!! but very nice front staff they try to let in 1530 ))) by the way Hotel Front desk at Monopol hotel of the bext door .. Rooms are very cold after 1900 hrs. .

8

Jason

25 de mar. de 2024

·

A estadia foi de 3 noites

It was a good hotel with a good location. Both check-in and breakfast are in the hotel half a block or less away... which was weird, but not horrible. But it was a very good place to stay, and a good start to our vacation

It was a good hotel with a good location. Both check-in and breakfast are in the hotel half a block or less away... which was weird, but not horrible. But it was a very good place to stay, and a good start to our vacation

8

Monica

27 de abr. de 2025

·

Hay que ir a registrarse a otro hotel, no hay nadie en recepción del hotel para guiarte

Hay que ir a registrarse a otro hotel, no hay nadie en recepción del hotel para guiarte

8

Camille

24 de nov. de 2024

·

A estadia foi de 3 noites

Dated hotel and rooms need TLC, but great value for price and location. Check in is at a nearby hotel, but very friendly staff. Very close to Lucerne Station. Only concern is there are bars down below and people hung out on the street and got so loud until 2AM on the weekdays and 4AM on a Saturday we were there, hence there was earplugs provided in the room.

Dated hotel and rooms need TLC, but great value for price and location. Check in is at a nearby hotel, but very friendly staff. Very close to Lucerne Station. Only concern is there are bars down below and people hung out on the street and got so loud until 2AM on the weekdays and 4AM on a Saturday we were there, hence there was earplugs provided in the room.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

O feedback sobre a limpeza é misto: vários hóspedes consideraram os quartos impecáveis ou muito limpos, enquanto outros relataram pisos pegajosos, itens deixados para trás e banheiros antigos ou mal conservados.

Avaliações dos hóspedes relacionadas

4

Kim

25 de jul. de 2025

·

A estadia foi de 2 noites

Old building with no charm. No air conditioning, it was stuffy and warm. Room did not feel clean or sanitized from the previous customers.

Old building with no charm. No air conditioning, it was stuffy and warm. Room did not feel clean or sanitized from the previous customers.

10

choi

8 de mai. de 2025

·

A estadia foi de 1 noite

位置靠近火車站，容易找到，房間潔淨

位置靠近火車站，容易找到，房間潔淨

10

JackieRyanMK

1 de jul. de 2025

·

A estadia foi de 1 noite

Perfect location near train and central Luzern. Nice clean rooms

Perfect location near train and central Luzern. Nice clean rooms

4

Patricia

27 de ago. de 2023

·

A estadia foi de 1 noite

The room was ok but did not have air conditioning. There were two oscillating fans, which was nice, but we needed some cooler air so we had to sleep with open windows. There are several bars in the area and a restaurant next door. People were smoking cigarettes and the smoke came up into our room. It was Saturday night and the bars were open until 4 am. I was awakened many times, even with the provided ear plugs, and after 3 am, I could not fall asleep due to the constant yelling and screaming of the men and women at the bars. They continued to yell until 6:30 in the morning. It was awful!!!! The shower tiles were covered with epoxy at some point but that was bubbling up and rust and mold were behind the peeling epoxy paint. I like a clean shower. It was a very noisy location so I do not recommend it unless you like to drink all night. It was very close to the historic bridge and that was why I chose it.

The room was ok but did not have air conditioning. There were two oscillating fans, which was nice, but we needed some cooler air so we had to sleep with open windows. There are several bars in the area and a restaurant next door. People were smoking cigarettes and the smoke came up into our room. It was Saturday night and the bars were open until 4 am. I was awakened many times, even with the provided ear plugs, and after 3 am, I could not fall asleep due to the constant yelling and screaming of the men and women at the bars. They continued to yell until 6:30 in the morning. It was awful!!!! The shower tiles were covered with epoxy at some point but that was bubbling up and rust and mold were behind the peeling epoxy paint. I like a clean shower. It was a very noisy location so I do not recommend it unless you like to drink all night. It was very close to the historic bridge and that was why I chose it.

8

Hannah

14 de mar. de 2025

·

A estadia foi de 2 noites

Great location. Room is decently clean (not enough I would walk on my bare feet)

Great location. Room is decently clean (not enough I would walk on my bare feet)

10

Monica

27 de mar. de 2023

·

A estadia foi de 1 noite

Hotel Alpina is a convenient and practical option for short visits of Luzern or for concerts at the nearby KKL concert hall. The rooms are spotless and the hotel is 2 min away from the railway station and is located in the center of the city.

Hotel Alpina is a convenient and practical option for short visits of Luzern or for concerts at the nearby KKL concert hall. The rooms are spotless and the hotel is 2 min away from the railway station and is located in the center of the city.

6

Franz

12 de jun. de 2022

·

A estadia foi de 2 noites

Infolge meiner Weiterbildung übernachte ich seit gut einem Jahr monatlich 2-4 Nächte in Luzern. Mein Standard-Hotel war diesmal leider ausgebucht. Mein Entscheid fiel auf das Alpina: gute Lage, Preis/Leistungsverhältnis schien auf dem Web OK. Mein Eindruck dann vor Ort: Ein leider sehr kleines Zimmer, die Einrichtung gefühlt 70er Jahre. Unter der Bettdecke lag noch ein langes schwarzes Haar des Vorgängers oder der Reinigung. Die Rezeption des Hotels war während des ganzen Aufenthalts nicht besetzt, man musste sich an die Rezeption eines anderen Hotels ein paar Häuser weiter weg wenden. Das Hotel Alpina hinterliess bei mir einen beengenden, eher schmuddeligen, unsauberen Eindruck. In den Fluren stank es nach FastFood, die Zimmereinrichtung ist veraltet und aus billigsten Materialien. Ich würde dort nicht mehr buchen. Da gibt es in Luzern erheblich Besseres für denselben Preis, an gleich guter Lage.

Infolge meiner Weiterbildung übernachte ich seit gut einem Jahr monatlich 2-4 Nächte in Luzern. Mein Standard-Hotel war diesmal leider ausgebucht. Mein Entscheid fiel auf das Alpina: gute Lage, Preis/Leistungsverhältnis schien auf dem Web OK. Mein Eindruck dann vor Ort: Ein leider sehr kleines Zimmer, die Einrichtung gefühlt 70er Jahre. Unter der Bettdecke lag noch ein langes schwarzes Haar des Vorgängers oder der Reinigung. Die Rezeption des Hotels war während des ganzen Aufenthalts nicht besetzt, man musste sich an die Rezeption eines anderen Hotels ein paar Häuser weiter weg wenden. Das Hotel Alpina hinterliess bei mir einen beengenden, eher schmuddeligen, unsauberen Eindruck. In den Fluren stank es nach FastFood, die Zimmereinrichtung ist veraltet und aus billigsten Materialien. Ich würde dort nicht mehr buchen. Da gibt es in Luzern erheblich Besseres für denselben Preis, an gleich guter Lage.

10

Sarah

17 de fev. de 2025

·

A estadia foi de 1 noite

Immaculate and all new decor and interior design. Loved extra amenities like heated towel bar and so soft beds.

Immaculate and all new decor and interior design. Loved extra amenities like heated towel bar and so soft beds.

10

Brown

23 de set. de 2025

·

A estadia foi de 1 noite

Facility is clean and staff is attentive and professional, yet personable. As is with many small hotels in Europe, the rooms are small and showing their age but clean. The location is amazing, walking distance to most of the major attractions in Lucerne, and the train/boat stations are literally just around the corner (so getting anywhere outside the city is super easy)…I can see why Hotel Alpina is highly rated, and I would recommend it also.

Facility is clean and staff is attentive and professional, yet personable. As is with many small hotels in Europe, the rooms are small and showing their age but clean. The location is amazing, walking distance to most of the major attractions in Lucerne, and the train/boat stations are literally just around the corner (so getting anywhere outside the city is super easy)…I can see why Hotel Alpina is highly rated, and I would recommend it also.

4

Patrick

21 de abr. de 2024

·

A estadia foi de 2 noites

The hotel is next to a night club and a pizzeria. You can hear the night club all night long. The smell of the pizzeria filled the hallway and stayed in the room. I found an empty water bottle under the bed from the previous resident. The breakfast was very good though. I would not recommend this hotel especially for the price.

The hotel is next to a night club and a pizzeria. You can hear the night club all night long. The smell of the pizzeria filled the hallway and stayed in the room. I found an empty water bottle under the bed from the previous resident. The breakfast was very good though. I would not recommend this hotel especially for the price.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos variam de reformados e, às vezes, espaçosos (incluindo algumas opções familiares e com varanda) a pequenos e antigos. Muitos não têm ar condicionado, o Wi‑Fi pode ser pouco confiável e os quartos voltados para a rua podem ter um barulho considerável da vida noturna.

Avaliações dos hóspedes relacionadas

6

Chris

14 de jun. de 2022

·

A estadia foi de 1 noite

Room was large and relatively comfortable however there was no air conditioning in the room meaning you had to open windows which allowed the traffic noise in. Shower curtain was annoying and it was difficult to set the correct shower temperature on the mixer tap. No I’m site parking and as we were travelling with motorcycles, the local car parks would not allow us to park so on street parking was the only option which was disappointing. Roof top bar good but could be better. Overall, an expensive hotel for the quality.

Room was large and relatively comfortable however there was no air conditioning in the room meaning you had to open windows which allowed the traffic noise in. Shower curtain was annoying and it was difficult to set the correct shower temperature on the mixer tap. No I’m site parking and as we were travelling with motorcycles, the local car parks would not allow us to park so on street parking was the only option which was disappointing. Roof top bar good but could be better. Overall, an expensive hotel for the quality.

8

Kelly

27 de jun. de 2024

·

A estadia foi de 1 noite

The internet was very spotty. I had to re-log in at least 10 times in 24 hours because it kept kicking me off. Otherwise it was great. The staff was helpful and the location was great.

The internet was very spotty. I had to re-log in at least 10 times in 24 hours because it kept kicking me off. Otherwise it was great. The staff was helpful and the location was great.

8

Ezgi

23 de jun. de 2024

·

A estadia foi de 2 noites

Oldukça merkezi, Basel SBB tren istasyonuna ve toplu taşıma duraklarına 3 dk yürüme mesafesinde, etrafında restoran / kafe / market seçeneklerinin çok olduğu bir otel. 2 gece konaklamak ve tren yolculuklarımızda kolaylık olması amacıyla bu oteli seçtik. Genel anlamda hijyen ve konfor olarak kötü diyemem, ancak odamızda klima yoktu. Yalnızca vantilatör vardı ve çok fazla yeterli gelmedi. Ek olarak, otelin WiFi ağına bağlanmak neredeyse imkansızdı. 5 dakikada bir bağlantı kopuyor, yeniden bağlanmak gerekiyordu. Bu nedenle en iyi tercih olduğunu söyleyemem. Fakat ulaşım ve konum olarak bizi tatmin etti.

Oldukça merkezi, Basel SBB tren istasyonuna ve toplu taşıma duraklarına 3 dk yürüme mesafesinde, etrafında restoran / kafe / market seçeneklerinin çok olduğu bir otel. 2 gece konaklamak ve tren yolculuklarımızda kolaylık olması amacıyla bu oteli seçtik. Genel anlamda hijyen ve konfor olarak kötü diyemem, ancak odamızda klima yoktu. Yalnızca vantilatör vardı ve çok fazla yeterli gelmedi. Ek olarak, otelin WiFi ağına bağlanmak neredeyse imkansızdı. 5 dakikada bir bağlantı kopuyor, yeniden bağlanmak gerekiyordu. Bu nedenle en iyi tercih olduğunu söyleyemem. Fakat ulaşım ve konum olarak bizi tatmin etti.

2

Stuart

8 de fev. de 2025

·

A estadia foi de 2 noites

Bar/club Downstairs could hear everything. This was despite being on one of the top floors. Paper thin walls between rooms, could hear everything from the neighbours. Great location but not worth staying there due to all the other faults.

Bar/club Downstairs could hear everything. This was despite being on one of the top floors. Paper thin walls between rooms, could hear everything from the neighbours. Great location but not worth staying there due to all the other faults.

8

Abby

20 de ago. de 2025

·

A estadia foi de 1 noite

Great location, booked the quadruple room, was spacious for European standards.

Great location, booked the quadruple room, was spacious for European standards.

10

Brown

23 de set. de 2025

·

A estadia foi de 1 noite

Facility is clean and staff is attentive and professional, yet personable. As is with many small hotels in Europe, the rooms are small and showing their age but clean. The location is amazing, walking distance to most of the major attractions in Lucerne, and the train/boat stations are literally just around the corner (so getting anywhere outside the city is super easy)…I can see why Hotel Alpina is highly rated, and I would recommend it also.

Facility is clean and staff is attentive and professional, yet personable. As is with many small hotels in Europe, the rooms are small and showing their age but clean. The location is amazing, walking distance to most of the major attractions in Lucerne, and the train/boat stations are literally just around the corner (so getting anywhere outside the city is super easy)…I can see why Hotel Alpina is highly rated, and I would recommend it also.

10

Susan

16 de out. de 2025

·

A estadia foi de 2 noites

The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.

The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.

10

Charley

5 de set. de 2024

·

A estadia foi de 1 noite

Beautiful spacious room with a lovely view, and the man at the front desk was really friendly and helpful, would definitely stay here again.

Beautiful spacious room with a lovely view, and the man at the front desk was really friendly and helpful, would definitely stay here again.

8

Cynthia

11 de jun. de 2025

·

A estadia foi de 2 noites

The hotel is a beautiful old hotel, the rooms were updated with new windows and balcony door....which we needed because the street noise was loud and it was loud very late. There is no air-conditioning so leaving the window and balcony door open for the cool breeze was a must. Bed and pillows were comfy and the location is great for the train and overall sightseeing.We had a good stay.

The hotel is a beautiful old hotel, the rooms were updated with new windows and balcony door....which we needed because the street noise was loud and it was loud very late. There is no air-conditioning so leaving the window and balcony door open for the cool breeze was a must. Bed and pillows were comfy and the location is great for the train and overall sightseeing.We had a good stay.

10

Cynthia

18 de jun. de 2025

·

A estadia foi de 3 noites

Location, location, location Large room with balcony

Location, location, location Large room with balcony

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

Muitos descrevem a equipe como amigável e prestativa, mas alguns relatam overbooking, erros de cobrança ou respostas inflexíveis. O check-in é comumente feito no Hotel Monopol, um hotel irmão.

Avaliações dos hóspedes relacionadas

8

Binte Abdul Manan

30 de nov. de 2024

·

A estadia foi de 2 noites

Friendly staff, fuss free check out and very near to the main train station. There is a nespresso coffee maker provided besides the kettle to amke tea. Highly recommended.

Friendly staff, fuss free check out and very near to the main train station. There is a nespresso coffee maker provided besides the kettle to amke tea. Highly recommended.

2

YUEN CHUN

10 de abr. de 2025

·

A estadia foi de 3 noites

我已付款給expedia 但酒店再double charge我房間費用。幸好我發現，投訴之後酒店說因為系統錯誤所以double charge我。他們只有一聲sorry沒有任何賠償。雖然酒店有credit房價費用給我嘅信用卡戶口，但我損失了匯率差價，但他們什麼賠償都沒只是說系統錯誤。所以大家要小心此酒店有機會會因為系統錯誤收取不合理嘅收費。此外接待處嘅服務員Elosie 態度都十分差, 做錯程序都不負責。臉上總是沒有笑容只有冷笑 !此外酒店沒有接待處，要去他們嘅姊妹酒店接待處投訴，距離一段距離！食早餐也要去他們的姊妹酒店裏吃,十分不方便。此外酒店附近很多酒吧及餐廳，夜間十分多噪音！此酒店令我對瑞士嘅酒店服務十分失望 !還建議不要入住此酒店！！！

我已付款給expedia 但酒店再double charge我房間費用。幸好我發現，投訴之後酒店說因為系統錯誤所以double charge我。他們只有一聲sorry沒有任何賠償。雖然酒店有credit房價費用給我嘅信用卡戶口，但我損失了匯率差價，但他們什麼賠償都沒只是說系統錯誤。所以大家要小心此酒店有機會會因為系統錯誤收取不合理嘅收費。此外接待處嘅服務員Elosie 態度都十分差, 做錯程序都不負責。臉上總是沒有笑容只有冷笑 !此外酒店沒有接待處，要去他們嘅姊妹酒店接待處投訴，距離一段距離！食早餐也要去他們的姊妹酒店裏吃,十分不方便。此外酒店附近很多酒吧及餐廳，夜間十分多噪音！此酒店令我對瑞士嘅酒店服務十分失望 !還建議不要入住此酒店！！！

2

Robert

23 de jun. de 2024

·

A estadia foi de 2 noites

We reserved and paid for our room months in advance. When we arrived on a rainy night after traveling the receptionist informed us that they were over booked and they “upgraded” us to a hotel across town and all we had to do is go back out in the rain with our luggage and wait for a bus. Our”upgraded” hotel was near nothing at we spent hundreds of dollars over the course of 3 days on cabs and walked miles to get our group back to the area where we were originally booked, for restaurants a sight seeing. Another family was trying to check in at the same time and were also sent across town in the rain. Terrible experience. Do not book here and expect to have a room. They did nothing in they way of compensation, they just expected us to accept their incompetence and lack of professionalism. Zero Stars. Less if possible.

We reserved and paid for our room months in advance. When we arrived on a rainy night after traveling the receptionist informed us that they were over booked and they “upgraded” us to a hotel across town and all we had to do is go back out in the rain with our luggage and wait for a bus. Our”upgraded” hotel was near nothing at we spent hundreds of dollars over the course of 3 days on cabs and walked miles to get our group back to the area where we were originally booked, for restaurants a sight seeing. Another family was trying to check in at the same time and were also sent across town in the rain. Terrible experience. Do not book here and expect to have a room. They did nothing in they way of compensation, they just expected us to accept their incompetence and lack of professionalism. Zero Stars. Less if possible.

10

todd

29 de ago. de 2025

·

A estadia foi de 2 noites

Great staff service.

Great staff service.

2

Yuvraj

21 de jun. de 2025

·

A estadia foi de 2 noites

Avoid at All Costs – Deceptive Staff, Miserable Stay Hotel Alpina was one of the worst hotel experiences I’ve ever had. The front desk staff outright lies to your face — claiming someone is “inspecting the room” just to avoid letting you in before the 3 PM check-in, even when the room is clearly ready. Zero flexibility, zero hospitality. The room itself? Tiny, claustrophobic, and stifling — there’s no air conditioning, and the space is barely livable. The bathroom is so cramped that two people can’t even brush their teeth at the same time. It’s like staying in a closet. The elevator fits one person with a bag (barely), and the hotel is located on an incredibly noisy street where people yell and fight well into the night. It feels like a total ghetto. Do not be fooled by any photos or reviews — stay far away from this place. I wouldn’t recommend this hotel to anyone, not even for one night.

Avoid at All Costs – Deceptive Staff, Miserable Stay Hotel Alpina was one of the worst hotel experiences I’ve ever had. The front desk staff outright lies to your face — claiming someone is “inspecting the room” just to avoid letting you in before the 3 PM check-in, even when the room is clearly ready. Zero flexibility, zero hospitality. The room itself? Tiny, claustrophobic, and stifling — there’s no air conditioning, and the space is barely livable. The bathroom is so cramped that two people can’t even brush their teeth at the same time. It’s like staying in a closet. The elevator fits one person with a bag (barely), and the hotel is located on an incredibly noisy street where people yell and fight well into the night. It feels like a total ghetto. Do not be fooled by any photos or reviews — stay far away from this place. I wouldn’t recommend this hotel to anyone, not even for one night.

10

Brown

23 de set. de 2025

·

A estadia foi de 1 noite

Facility is clean and staff is attentive and professional, yet personable. As is with many small hotels in Europe, the rooms are small and showing their age but clean. The location is amazing, walking distance to most of the major attractions in Lucerne, and the train/boat stations are literally just around the corner (so getting anywhere outside the city is super easy)…I can see why Hotel Alpina is highly rated, and I would recommend it also.

Facility is clean and staff is attentive and professional, yet personable. As is with many small hotels in Europe, the rooms are small and showing their age but clean. The location is amazing, walking distance to most of the major attractions in Lucerne, and the train/boat stations are literally just around the corner (so getting anywhere outside the city is super easy)…I can see why Hotel Alpina is highly rated, and I would recommend it also.

10

Susan

16 de out. de 2025

·

A estadia foi de 2 noites

The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.

The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.

10

Pedro

27 de mar. de 2025

·

A estadia foi de 2 noites

Excellent experience at Hotel Alpina. Very comfortable room. The staff at the hotel are very kind and always willing to help. Luzern is a wonderful city — we loved it. I highly recommend this place to everyone.

Excellent experience at Hotel Alpina. Very comfortable room. The staff at the hotel are very kind and always willing to help. Luzern is a wonderful city — we loved it. I highly recommend this place to everyone.

10

Charley

5 de set. de 2024

·

A estadia foi de 1 noite

Beautiful spacious room with a lovely view, and the man at the front desk was really friendly and helpful, would definitely stay here again.

Beautiful spacious room with a lovely view, and the man at the front desk was really friendly and helpful, would definitely stay here again.

10

Andrew

2 de nov. de 2025

·

A estadia foi de 1 noite

Great service!

Great service!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Excepcionalmente central—a poucos passos da estação principal de Lucerna, barcos e da Cidade Velha—facilitando passeios turísticos e transporte. A vida noturna e os bares abaixo podem causar um barulho significativo à noite.

Avaliações dos hóspedes relacionadas

10

Jennifer

7 de set. de 2025

·

A estadia foi de 5 noites

The location is perfect, being next to the train station, boat quay (for trips across Lake Lucerne), concert hall (for the Lucerne Music Festival), and steps from the downtown and famous old bridges. Since Lucerne is so expensive, having the train station underground mall nearby is handy since it has relatively affordable groceries (the Coop store is awesome). Also, the train station has an amazing Tourist Info office that’s a great resource, and its entrance is right across the street from the street Alpina sits on. So convenient! Also, the pizza restaurant next door to Alpina is fabulous, and the rooftop bar at neighboring Monopole Hotel is the perfect place to go after you check in, for the views and ambience. We loved the fresh fruit left for guests at the front desk each morning; it made for good snacks later when we were on the train back from the mountains. Alpina was perfect for our family of four; we appreciated the quad room that allowed us to have separate beds for the teens and two rooms. I wouldn’t want to stay anywhere else.

The location is perfect, being next to the train station, boat quay (for trips across Lake Lucerne), concert hall (for the Lucerne Music Festival), and steps from the downtown and famous old bridges. Since Lucerne is so expensive, having the train station underground mall nearby is handy since it has relatively affordable groceries (the Coop store is awesome). Also, the train station has an amazing Tourist Info office that’s a great resource, and its entrance is right across the street from the street Alpina sits on. So convenient! Also, the pizza restaurant next door to Alpina is fabulous, and the rooftop bar at neighboring Monopole Hotel is the perfect place to go after you check in, for the views and ambience. We loved the fresh fruit left for guests at the front desk each morning; it made for good snacks later when we were on the train back from the mountains. Alpina was perfect for our family of four; we appreciated the quad room that allowed us to have separate beds for the teens and two rooms. I wouldn’t want to stay anywhere else.

10

Sergej

12 de set. de 2025

·

A estadia foi de 3 noites

Het ligt dichtbij het station. Voor trolleybus liefhebbers is dit de ideale locatie. Het is ook mogelijk om Zürich te bezoeken.

Het ligt dichtbij het station. Voor trolleybus liefhebbers is dit de ideale locatie. Het is ook mogelijk om Zürich te bezoeken.

10

Yong Siong

14 de fev. de 2024

·

A estadia foi de 1 noite

It was very close to the main station and very convenient

It was very close to the main station and very convenient

10

JackieRyanMK

1 de jul. de 2025

·

A estadia foi de 1 noite

Perfect location near train and central Luzern. Nice clean rooms

Perfect location near train and central Luzern. Nice clean rooms

6

Doug

13 de ago. de 2025

·

A estadia foi de 5 noites

Excellent location for trains, buses, boats, tours, and close to Old Town, Chapel Bridge etc. Spacious rooms and bathrooms. No air conditioning not helped much by pedestal fans. Had a bad experience trying to upgrade.

Excellent location for trains, buses, boats, tours, and close to Old Town, Chapel Bridge etc. Spacious rooms and bathrooms. No air conditioning not helped much by pedestal fans. Had a bad experience trying to upgrade.

8

Abby

20 de ago. de 2025

·

A estadia foi de 1 noite

Great location, booked the quadruple room, was spacious for European standards.

Great location, booked the quadruple room, was spacious for European standards.

8

Samson

20 de mar. de 2025

·

A estadia foi de 2 noites

nice location, both convenient to transportation, dining, and shopping, and centralized to city attractions.

nice location, both convenient to transportation, dining, and shopping, and centralized to city attractions.

10

Brown

23 de set. de 2025

·

A estadia foi de 1 noite

Facility is clean and staff is attentive and professional, yet personable. As is with many small hotels in Europe, the rooms are small and showing their age but clean. The location is amazing, walking distance to most of the major attractions in Lucerne, and the train/boat stations are literally just around the corner (so getting anywhere outside the city is super easy)…I can see why Hotel Alpina is highly rated, and I would recommend it also.

Facility is clean and staff is attentive and professional, yet personable. As is with many small hotels in Europe, the rooms are small and showing their age but clean. The location is amazing, walking distance to most of the major attractions in Lucerne, and the train/boat stations are literally just around the corner (so getting anywhere outside the city is super easy)…I can see why Hotel Alpina is highly rated, and I would recommend it also.

10

Susan

16 de out. de 2025

·

A estadia foi de 2 noites

The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.

The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.

8

Danilo

1 de mar. de 2025

·

A estadia foi de 3 noites

The hotel bldg is a bit dated. You can hear the people chatting in the street until early morning. Footsteps from the upper floors are annoying specially past midnight. The good thing about this hotel is must the location.

The hotel bldg is a bit dated. You can hear the people chatting in the street until early morning. Footsteps from the upper floors are annoying specially past midnight. The good thing about this hotel is must the location.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã, geralmente servido no Hotel Monopol, um hotel irmão, é frequentemente elogiado; alguns hóspedes acharam o arranjo ou o custo inconveniente. As opções de restaurantes próximas, incluindo uma pizzaria popular, são úteis.

Avaliações dos hóspedes relacionadas

10

Jennifer

7 de set. de 2025

·

A estadia foi de 5 noites

The location is perfect, being next to the train station, boat quay (for trips across Lake Lucerne), concert hall (for the Lucerne Music Festival), and steps from the downtown and famous old bridges. Since Lucerne is so expensive, having the train station underground mall nearby is handy since it has relatively affordable groceries (the Coop store is awesome). Also, the train station has an amazing Tourist Info office that’s a great resource, and its entrance is right across the street from the street Alpina sits on. So convenient! Also, the pizza restaurant next door to Alpina is fabulous, and the rooftop bar at neighboring Monopole Hotel is the perfect place to go after you check in, for the views and ambience. We loved the fresh fruit left for guests at the front desk each morning; it made for good snacks later when we were on the train back from the mountains. Alpina was perfect for our family of four; we appreciated the quad room that allowed us to have separate beds for the teens and two rooms. I wouldn’t want to stay anywhere else.

The location is perfect, being next to the train station, boat quay (for trips across Lake Lucerne), concert hall (for the Lucerne Music Festival), and steps from the downtown and famous old bridges. Since Lucerne is so expensive, having the train station underground mall nearby is handy since it has relatively affordable groceries (the Coop store is awesome). Also, the train station has an amazing Tourist Info office that’s a great resource, and its entrance is right across the street from the street Alpina sits on. So convenient! Also, the pizza restaurant next door to Alpina is fabulous, and the rooftop bar at neighboring Monopole Hotel is the perfect place to go after you check in, for the views and ambience. We loved the fresh fruit left for guests at the front desk each morning; it made for good snacks later when we were on the train back from the mountains. Alpina was perfect for our family of four; we appreciated the quad room that allowed us to have separate beds for the teens and two rooms. I wouldn’t want to stay anywhere else.

2

YUEN CHUN

10 de abr. de 2025

·

A estadia foi de 3 noites

我已付款給expedia 但酒店再double charge我房間費用。幸好我發現，投訴之後酒店說因為系統錯誤所以double charge我。他們只有一聲sorry沒有任何賠償。雖然酒店有credit房價費用給我嘅信用卡戶口，但我損失了匯率差價，但他們什麼賠償都沒只是說系統錯誤。所以大家要小心此酒店有機會會因為系統錯誤收取不合理嘅收費。此外接待處嘅服務員Elosie 態度都十分差, 做錯程序都不負責。臉上總是沒有笑容只有冷笑 !此外酒店沒有接待處，要去他們嘅姊妹酒店接待處投訴，距離一段距離！食早餐也要去他們的姊妹酒店裏吃,十分不方便。此外酒店附近很多酒吧及餐廳，夜間十分多噪音！此酒店令我對瑞士嘅酒店服務十分失望 !還建議不要入住此酒店！！！

我已付款給expedia 但酒店再double charge我房間費用。幸好我發現，投訴之後酒店說因為系統錯誤所以double charge我。他們只有一聲sorry沒有任何賠償。雖然酒店有credit房價費用給我嘅信用卡戶口，但我損失了匯率差價，但他們什麼賠償都沒只是說系統錯誤。所以大家要小心此酒店有機會會因為系統錯誤收取不合理嘅收費。此外接待處嘅服務員Elosie 態度都十分差, 做錯程序都不負責。臉上總是沒有笑容只有冷笑 !此外酒店沒有接待處，要去他們嘅姊妹酒店接待處投訴，距離一段距離！食早餐也要去他們的姊妹酒店裏吃,十分不方便。此外酒店附近很多酒吧及餐廳，夜間十分多噪音！此酒店令我對瑞士嘅酒店服務十分失望 !還建議不要入住此酒店！！！

10

Thomas

31 de mar. de 2025

·

A estadia foi de 1 noite

Gutes Hotel gleich neben dem Bahnhof. Gutes Preis-Leistngs Verhältnis. Sehr feines Frühstück. Nettes Personal.

Gutes Hotel gleich neben dem Bahnhof. Gutes Preis-Leistngs Verhältnis. Sehr feines Frühstück. Nettes Personal.

10

Andree

11 de jan. de 2024

·

A estadia foi de 3 noites

Location. Staff. Facilities. Breakfast. Everything was terrific.

Location. Staff. Facilities. Breakfast. Everything was terrific.

8

Samson

20 de mar. de 2025

·

A estadia foi de 2 noites

nice location, both convenient to transportation, dining, and shopping, and centralized to city attractions.

nice location, both convenient to transportation, dining, and shopping, and centralized to city attractions.

8

Jason

25 de mar. de 2024

·

A estadia foi de 3 noites

It was a good hotel with a good location. Both check-in and breakfast are in the hotel half a block or less away... which was weird, but not horrible. But it was a very good place to stay, and a good start to our vacation

It was a good hotel with a good location. Both check-in and breakfast are in the hotel half a block or less away... which was weird, but not horrible. But it was a very good place to stay, and a good start to our vacation

10

Lourdes

28 de mar. de 2025

·

A estadia foi de 2 noites

Mucho ruido en las noche. El baño se mete el olor de la pizeria. Vista hermosa buen curto buen servicio, excelente ubicación. Restaurante italiano buenísimo. Volvería Lo recomiendo. Super amables.

Mucho ruido en las noche. El baño se mete el olor de la pizeria. Vista hermosa buen curto buen servicio, excelente ubicación. Restaurante italiano buenísimo. Volvería Lo recomiendo. Super amables.

6

David

11 de abr. de 2023

·

A estadia foi de 1 noite

Found no breakfast provided, charged 50ch, way too high.

Found no breakfast provided, charged 50ch, way too high.

10

Susan

16 de out. de 2025

·

A estadia foi de 2 noites

The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.

The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.

10

MIGUEL ANGEL

1 de nov. de 2022

·

Nos gustó mucho, nos dieron un upgrde sin costo, el desayuno muy delicioso, la ubicación y el servicio excelente

Nos gustó mucho, nos dieron un upgrde sin costo, el desayuno muy delicioso, la ubicación y el servicio excelente

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

8

marcia

22 de set. de 2026

·

A estadia foi de 2 noites

bom hotel e bem localizado, ótimo café da manhã, próximo à estação de trem

bom hotel e bem localizado, ótimo café da manhã, próximo à estação de trem

6

fabio

10 de dez. de 2024

·

A estadia foi de 1 noite

Simples e bem localizado. Cheirava a pizza devido ao restaurante abaixo.

Simples e bem localizado. Cheirava a pizza devido ao restaurante abaixo.

8

Liliete

5 de nov. de 2024

·

A estadia foi de 2 noites

Bom custo/ benefício Ótima localização

Bom custo/ benefício Ótima localização

10

Park

há 3 semanas

·

A estadia foi de 2 noites

루체른 시내를 보며 마신 발코니에서의 커피가 좋았어요.

루체른 시내를 보며 마신 발코니에서의 커피가 좋았어요.

8

Ronald

há 4 semanas

·

A estadia foi de 3 noites

Subpar double bed, reception almost non-existent

Subpar double bed, reception almost non-existent

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 21:30

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

novembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1	2	3	4 $176	5 $166	6 $137	7 $168
8 $160	9 $160	10 $159	11 $163	12 $187	13 $161	14 $178
15 $158	16 $161	17 $161	18 $166	19 $225	20 $188	21 $158
22 $161	23 $158	24 $180	25 $158	26 $181	27 $204	28 $174
29 $174	30 $170

dezembro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

O horário de check-in começa às15:00O horário de check-in termina às21:30O horário de check-out termina às11:00

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Requisitos De Idade
Idade mínima para fazer o check-in: 18 anos

Animais De Estimação
Peso máx. de cada animal de estimação em lb: 3333;Aceita apenas cães e gatos;Peso máx. de cada animal de estimação em kg: 1515;Aceita animais de serviço;Isenção de taxas/restrições para cães-guia;Aceita animais de estimação;

Serviços De Recepção
Se chegar à propriedade após o horário comercial, você deverá fazer o check-in em outro local (Hotel MONOPOL Luzern Pilatusstrasse 1 6003 Luzern). A equipe da recepção vai receber os hóspedes no momento da chegada. Em caso de dúvidas, entre em contato com a propriedade usando os dados que estão na confirmação da reserva. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

Identificação
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras;

Política Para Crianças E Camas Extras
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado; Taxa para berço: CHF 30.0 por diária;

Restaurante(s)
Hotel Alpina oferece aos hóspedes deliciosas opções de refeição no um restaurante. Mate sua sede com sua bebida favorita em um bar/lounge. Há café da manhã (buffet) disponível diariamente, entre 6h30 e 11h, mediante uma taxa.

Taxas E Impostos Obrigatórios

Você deve pagar os seguintes encargos na propriedade. As tarifas podem incluir impostos:

Depósito: CHF 50.00 por estadia (para estadias entre 1 janeiro e 31 dezembro)
A cidade cobra um imposto de CHF 2.50 por pessoa, por diária

Listamos todas as cobranças que a propriedade nos forneceu.

Dados da empresa

Número de registo do alojamento KZV-SLU-000016