Altstadt Hotel Magic Luzern
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141 US$
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From
141 US$
/ noche
Acerca de esta propiedad
Hotel solo para adultos en Lucerna con habitaciones decoradas individualmente y servicios convenientes como conserjería y consigna de equipaje.
Ubicación
Altstadt Hotel Magic Luzern se encuentra en el barrio Casco antiguo de Lucerna de Lucerna, en un distrito comercial y cerca del paseo marítimo. Puente de la Capilla y Puente de los molinos son algunos de los lugares emblemáticos de la región, donde también puedes acercarte a Terminal de Ferry Lucerna y Bioweingut Sitenrain si buscas unas vacaciones activas. Museo de la Naturaleza y Museo Gletschergarten también merecen la pena. Al estar junto a la montaña, podrás acercarte y disfrutar del esquí de fondo y del esquí alpino, o realizar actividades al aire libre, como las rutas con raquetas de nieve y el patinaje sobre hielo.
Aparcamiento
Habitaciones para no fumadores
Servicio de aparcacoches
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Opciones de habitación
1
Kingsuite with Whirlpool
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
323 ft²
Vista de la ciudadCalefacciónCaja de seguridadBaño privadoBañera de hidromasajeAccesible por escaleras
1
Barock Suite with Whirlpool
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
258 ft²
Vista de la ciudadCalefacciónCaja de seguridadBaño privadoBañera de hidromasajeAccesible por escaleras
6
Farmer Room
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
226 ft²
Vista de la ciudadCalefacciónCaja de seguridadBaño privadoAccesible por escaleras
3
Pirate Room
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
226 ft²
Vista de la ciudadCalefacciónCaja de seguridadBaño privadoAccesible por escaleras
1
Lionheart Suite with Whirlpool
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
323 ft²
Vista de la ciudadVista al ríoCalefacciónCaja de seguridadBaño privadoBañera de hidromasajeAccesible por escaleras
6
Honeymoon Suite
Detalles de la oferta
3× Camas Dobles Extragrandes
Capacidad: 6
1066 ft²
Vista de la ciudadVista al ríoCalefacciónCaja de seguridadBaño privadoAccesible por escaleras
8
Lotus Room
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
226 ft²
Vista de la ciudadCalefacciónCaja de seguridadBaño privadoAccesible por escaleras
6
Symphony Room
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
226 ft²
Vista de la ciudadCalefacciónCaja de seguridadBaño privadoAccesible por escaleras
7
Swiss Chalet
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
269 ft²
Vista de la ciudadCalefacciónCaja de seguridadBaño privadoAccesible por escaleras
8
Mystic Room
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
226 ft²
Vista de la ciudadCalefacciónCaja de seguridadBaño privadoAccesible por escaleras
3
Aladin Room
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
388 ft²
Vista de la ciudadCalefacciónCaja de seguridadBaño privadoAccesible por escaleras
5
Egypt Room
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
323 ft²
Vista de la ciudadCalefacciónCaja de seguridadBaño privadoAccesible por escaleras
10
Angel Room
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
301 ft²
Vista de la ciudadCalefacciónCaja de seguridadBaño privadoAccesible por escaleras
Reseñas de los huéspedes sobre Altstadt Hotel Magic Luzern
7.6
Bueno
Basado en 1013 comentarios verificados
¿Quién se queda aquí?
Trabajo
14%
Pareja
52%
Familia
13%
Grupo
12%
Solo/a
7%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
El Altstadt Hotel Magic Luzern está situado en el corazón del casco antiguo de Lucerna, con fácil acceso a pie al Puente de la Capilla, a las tiendas y al transporte público, y ofrece habitaciones temáticas que varían desde espaciosas con balcones hasta habitaciones más sencillas, según disponibilidad.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
El Altstadt Hotel Magic Luzern está situado en el corazón del casco antiguo de Lucerna, con fácil acceso a pie al Puente de la Capilla, a las tiendas y al transporte público, y ofrece habitaciones temáticas que varían desde espaciosas con balcones hasta habitaciones más sencillas, según disponibilidad.
Muchos huéspedes encuentran las habitaciones limpias y algunos disfrutan de vistas destacadas o de bañeras de hidromasaje en la habitación, mientras que las opiniones sobre el servicio son variadas: se informa de ayuda amable junto con quejas de grosería y el registro de entrada/salida fuera de las instalaciones, en el cercano Hotel Krone. Entre los inconvenientes comunes se incluyen la falta de aire acondicionado (se proporcionan ventiladores), un ruido considerable de la calle y de las campanas, y dificultades para acceder o aparcar en la zona peatonal. La calidad de las habitaciones varía, con una decoración anticuada o peculiar en algunas, ocasionales problemas de mantenimiento o limpieza y una conexión Wi-Fi intermitente. En general, espere una base céntrica y con carácter, ideal para viajeros que priorizan la ubicación frente a las comodidades completas.
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Instalaciones
Las instalaciones en el lugar son básicas: no hay recepción en el edificio y el registro de entrada/salida se realiza en el cercano Hotel Krone. No hay aire acondicionado (se proporcionan ventiladores), el ascensor es muy pequeño con escaleras adicionales y el acceso/servicio de valet en la zona peatonal puede ser confuso.
Reseñas de huéspedes relacionadas
6
Xifan
4 jul 2024
·
Se alojó 1 noche
Parking is terrible.
Parking is terrible.
6
david
28 oct 2024
·
Se alojó 2 noches
Check in was at another hotel so we needed to walk to our hotel and then to the check in hotel and back with all of our suitcases Hotel said it had parking but they didn’t have available
Check in was at another hotel so we needed to walk to our hotel and then to the check in hotel and back with all of our suitcases Hotel said it had parking but they didn’t have available
6
James
29 oct 2025
·
Se alojó 2 noches
The main positive for this hotel is it's in a great location. However, that location can also be very loud, especially at night. We stayed in the Mystic room and while it's big enough from front to back there is very little to get into and out of the bed. The bathroom was fine. Check-in is at a different hotel which was a bit weird.
The main positive for this hotel is it's in a great location. However, that location can also be very loud, especially at night. We stayed in the Mystic room and while it's big enough from front to back there is very little to get into and out of the bed. The bathroom was fine. Check-in is at a different hotel which was a bit weird.
6
Renata
20 ago 2025
·
Se alojó 1 noche
First of all, car navigation cannot find the hotel location, had to stop and ask people for the directions. Second, reception is in other hotel close by…. Rooms don’t have AC. Very complicated…..very expensive . The only positive side is the location of the hotel.
First of all, car navigation cannot find the hotel location, had to stop and ask people for the directions. Second, reception is in other hotel close by…. Rooms don’t have AC. Very complicated…..very expensive . The only positive side is the location of the hotel.
8
mayur
14 jul 2024
·
Se alojó 1 noche
Inconvenient Checkin and Checkout. Have to go to another property to checkin.
Inconvenient Checkin and Checkout. Have to go to another property to checkin.
6
Jemmel
24 mar 2025
·
Se alojó 3 noches
Absolutely great location Only downfall is that you have to checkin and out 120 metres away at the Krone hotel.no phone to call reception you have to communicate through WhatsApp. Room got very hot but you can’t even control temperature, as it’s regulated. Also no English subtitles on tv , that’s regulated too . Otherwise great location .Every room has a theme which is a great idea. Staff were friendly
Absolutely great location Only downfall is that you have to checkin and out 120 metres away at the Krone hotel.no phone to call reception you have to communicate through WhatsApp. Room got very hot but you can’t even control temperature, as it’s regulated. Also no English subtitles on tv , that’s regulated too . Otherwise great location .Every room has a theme which is a great idea. Staff were friendly
10
Michael W
15 may 2023
·
Se alojó 2 noches
Unique property…..very quirky…..our bed was inside a boat in a pirate themed room. Room was spacious and comfortable….. slightly noisy as the hotel is next to the bell tower. Located in the heart of the old town near the river. Great restaurants and shopping nearby. Nice breakfast. Friendly staff. We had an auto so valet was nice…. And at a reasonable price Important to read the special instructions and go to the nearby Hotel Krone to check in
Unique property…..very quirky…..our bed was inside a boat in a pirate themed room. Room was spacious and comfortable….. slightly noisy as the hotel is next to the bell tower. Located in the heart of the old town near the river. Great restaurants and shopping nearby. Nice breakfast. Friendly staff. We had an auto so valet was nice…. And at a reasonable price Important to read the special instructions and go to the nearby Hotel Krone to check in
6
Philip
24 jul 2024
·
Se alojó 2 noches
Convenient location in Lucerne Altstadt. 10 mins walk from Lucerne HB station. Friendly staff (reception is in the partner Hotel Krone close by). Very small lift to bedroom floors. Reasonable sized bedroom - Farmer themed, with multiple cockerell figures on the walls - a bit starnge! Farmewr room is located at the back of the property overlooking roofs and an alleyway - no vista! The wardrobe had a digital security safe for storing valuables. Bathroom was clean. Shower (over the bath) was okay, but no dedicated shower (cubicle). No air conditioning - expected in all decent hotels nowadays, and given it was 30C ambient temperature. Flies flying around room and some dead on the floor. Had to keep window open for some ventilation but with curtain across to prevent heat build up in the room. Breakfast was at the nearby pertner Hotel Krone - resonable choice and decent quality. Out of choice, I would not stay at the Hotel Magic again, but would consider staying at the partner Hotel Krone (having previously stayed there).
Convenient location in Lucerne Altstadt. 10 mins walk from Lucerne HB station. Friendly staff (reception is in the partner Hotel Krone close by). Very small lift to bedroom floors. Reasonable sized bedroom - Farmer themed, with multiple cockerell figures on the walls - a bit starnge! Farmewr room is located at the back of the property overlooking roofs and an alleyway - no vista! The wardrobe had a digital security safe for storing valuables. Bathroom was clean. Shower (over the bath) was okay, but no dedicated shower (cubicle). No air conditioning - expected in all decent hotels nowadays, and given it was 30C ambient temperature. Flies flying around room and some dead on the floor. Had to keep window open for some ventilation but with curtain across to prevent heat build up in the room. Breakfast was at the nearby pertner Hotel Krone - resonable choice and decent quality. Out of choice, I would not stay at the Hotel Magic again, but would consider staying at the partner Hotel Krone (having previously stayed there).
10
Shafik
8 feb 2025
·
Se alojó 2 noches
Area is excellent, however driving car is not advisable.
Area is excellent, however driving car is not advisable.
6
David
20 sept 2024
·
Se alojó 2 noches
Lots of stairs to get to the room and kind of odd that you had to check in at a different hotel. Overall was in a good location
Lots of stairs to get to the room and kind of odd that you had to check in at a different hotel. Overall was in a good location
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Limpieza
Las opiniones sobre la limpieza son variadas: muchos huéspedes encontraron las habitaciones muy limpias o impecables, pero varios informaron de problemas como manchas, polvo o telarañas, insectos y muebles desgastados.
Reseñas de huéspedes relacionadas
2
Shui Lin Ena
19 jun 2024
·
Se alojó 1 noche
This hotel is horrible due to ridiculous service, poor condition and dirtiness of the room! There are 5 sizeable spiders (3cm-4cm each) in my room hanging in the ceiling! The staff at the reception thought that we were overreacting and being rude to us! I know it maybe common in Europe but I guess this should not be expected in a city hotel. I am disappointed with the staff as he felt annoyed and was arrogant when dealing with our problems. His attitude made me feel that I am only exaggerating the poor condition of such hotel. He failed to comfort us as a guest and we had to bear with his worse attitude towards us. He took a picture of the spiders and claimed that the housekeeper didn’t do his job! Unfortunately, there were more spiders over the night which we could not rest at all! I did ask the staff if I could change another room by paying extra. He just quickly turned me down with a rude manner! The trash bin in the toilet had not been cleared where the rubbish from previous guests remained! The lamp was out of order. The room is at the roof floor which we could only be reached by stairs. Although I have booked two more nights and fully paid for this hotel, I still decided to book and moved to another hotel even though I know that I won’t get any refund! Don’t book this hotel. The service is ridiculous and it is so dirty and in a poor condition. A separate complaint email will go to the hotel!
This hotel is horrible due to ridiculous service, poor condition and dirtiness of the room! There are 5 sizeable spiders (3cm-4cm each) in my room hanging in the ceiling! The staff at the reception thought that we were overreacting and being rude to us! I know it maybe common in Europe but I guess this should not be expected in a city hotel. I am disappointed with the staff as he felt annoyed and was arrogant when dealing with our problems. His attitude made me feel that I am only exaggerating the poor condition of such hotel. He failed to comfort us as a guest and we had to bear with his worse attitude towards us. He took a picture of the spiders and claimed that the housekeeper didn’t do his job! Unfortunately, there were more spiders over the night which we could not rest at all! I did ask the staff if I could change another room by paying extra. He just quickly turned me down with a rude manner! The trash bin in the toilet had not been cleared where the rubbish from previous guests remained! The lamp was out of order. The room is at the roof floor which we could only be reached by stairs. Although I have booked two more nights and fully paid for this hotel, I still decided to book and moved to another hotel even though I know that I won’t get any refund! Don’t book this hotel. The service is ridiculous and it is so dirty and in a poor condition. A separate complaint email will go to the hotel!
6
Dennis
1 nov 2024
·
Se alojó 1 noche
The room was not so clean as expected. Next to the bed was a spot of candle wax on the wall, the mirror over the couch was full of handprints.
The room was not so clean as expected. Next to the bed was a spot of candle wax on the wall, the mirror over the couch was full of handprints.
8
Gordon
11 ago 2025
·
Se alojó 3 noches
Incredible location in the middle of Old Town Lucerne. Clean large room. A great area to base your adventures from.
Incredible location in the middle of Old Town Lucerne. Clean large room. A great area to base your adventures from.
6
U.W
26 oct 2024
·
Se alojó 2 noches
Habe es bereits schon an der Rezeption gemeldet, dass die bereitgestellten kaffeesahne offen waren und das ein absolutes no-Go ist. Es ist sehr unangenehm. Der Staub/Dreck war unter der Decke versteckt, Insekten und Spinnen inkl. Spinnennetze waren auch im Zimmer;
Habe es bereits schon an der Rezeption gemeldet, dass die bereitgestellten kaffeesahne offen waren und das ein absolutes no-Go ist. Es ist sehr unangenehm. Der Staub/Dreck war unter der Decke versteckt, Insekten und Spinnen inkl. Spinnennetze waren auch im Zimmer;
8
Vincent
18 nov 2025
·
Se alojó 2 noches
The unit was very clean and everything work as it should. They only problem was that all the cigarette smoke comes in the building from people who use to smoke at the entrance. Second, if you are planning to wake up a little late the housekeepers will wake you up, doing their job very loud at 7am.
The unit was very clean and everything work as it should. They only problem was that all the cigarette smoke comes in the building from people who use to smoke at the entrance. Second, if you are planning to wake up a little late the housekeepers will wake you up, doing their job very loud at 7am.
2
Bhawandeep
1 sept 2025
·
Se alojó 3 noches
NO air conditioning. Room was not cleaned well. Toilet had stains in there well. Only plus was the prime location.
NO air conditioning. Room was not cleaned well. Toilet had stains in there well. Only plus was the prime location.
2
Zeeshan
7 sept 2024
·
Se alojó 1 noche
Room was very dirty and small. Staff was very rude and not willing to help. No A/c in the room. Terrible stay. Avoid at all cost
Room was very dirty and small. Staff was very rude and not willing to help. No A/c in the room. Terrible stay. Avoid at all cost
10
Robert L
11 jun 2024
·
Se alojó 1 noche
The staff was excellent and so helpful, the room was spotless. So clean. Perfect location in the historic district.
The staff was excellent and so helpful, the room was spotless. So clean. Perfect location in the historic district.
6
Manuela
17 ene 2025
·
Se alojó 3 noches
Das Zimmer war abgenutzt, Matratze sehr unbequem, Sofa und Vorhänge wiesen Fecken auf. Fühlte sich unsauber an, obwohl die Laken und Kissenbezüge sauber waren. Man sollte mit Sicherheit noch Oropax mitnehmen, da sehr hellhörig/laut ist. Der Glockenturm schläge alle 30min/1Std, auch durch die Nacht, insgesamt kein toller Aufenthalt.
Das Zimmer war abgenutzt, Matratze sehr unbequem, Sofa und Vorhänge wiesen Fecken auf. Fühlte sich unsauber an, obwohl die Laken und Kissenbezüge sauber waren. Man sollte mit Sicherheit noch Oropax mitnehmen, da sehr hellhörig/laut ist. Der Glockenturm schläge alle 30min/1Std, auch durch die Nacht, insgesamt kein toller Aufenthalt.
10
Patrick
26 feb 2026
·
Se alojó 2 noches
Sauber, super Bett, top Whirlpool, top Lage
Sauber, super Bett, top Whirlpool, top Lage
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son muy variables y temáticas: algunas son grandes con balcones o bañeras de hidromasaje en la habitación y excelentes vistas, mientras que otras parecen pequeñas o anticuadas, tienen techos inclinados o baños compactos y carecen de aire acondicionado (se proporcionan ventiladores) con un ruido notable de la calle y de las campanas. El rendimiento del Wi-Fi y la televisión es inconsistente, y el confort de la cama varía.
Reseñas de huéspedes relacionadas
8
David
23 sept 2024
·
Se alojó 2 noches
Stayed in Egypt room which is top floor. Themed rooms are weird and kinda fun at the same time. Thank goodness weather was cool enough for open windows given room has no AC. Expensive due to location in center of old city. The beautiful clock tower ( just across the square) chimes the hours all night which made for unrestful sleep with windows open. I’d recommend ownership add AC to the room.
Stayed in Egypt room which is top floor. Themed rooms are weird and kinda fun at the same time. Thank goodness weather was cool enough for open windows given room has no AC. Expensive due to location in center of old city. The beautiful clock tower ( just across the square) chimes the hours all night which made for unrestful sleep with windows open. I’d recommend ownership add AC to the room.
6
Traci
22 ago 2025
·
Se alojó 4 noches
The hotel was in a great location- nice and easy to walk to several restaurants and shopping. We really enjoyed that. However, there was no a/c, the WiFi never worked at all, and check in was at another hotel and then a short walk to our hotel. That meant if we needed anything, we had to walk to the other hotel.
The hotel was in a great location- nice and easy to walk to several restaurants and shopping. We really enjoyed that. However, there was no a/c, the WiFi never worked at all, and check in was at another hotel and then a short walk to our hotel. That meant if we needed anything, we had to walk to the other hotel.
6
James
29 oct 2025
·
Se alojó 2 noches
The main positive for this hotel is it's in a great location. However, that location can also be very loud, especially at night. We stayed in the Mystic room and while it's big enough from front to back there is very little to get into and out of the bed. The bathroom was fine. Check-in is at a different hotel which was a bit weird.
The main positive for this hotel is it's in a great location. However, that location can also be very loud, especially at night. We stayed in the Mystic room and while it's big enough from front to back there is very little to get into and out of the bed. The bathroom was fine. Check-in is at a different hotel which was a bit weird.
6
Katherine
29 jul 2024
·
Se alojó 1 noche
Overall nice stay. Hot tub in the room was nice, odd decor (statues of David and Beethoven?) No air conditioning or fan so very hot to sleep. Otherwise clean and great location right near the covered bridge.
Overall nice stay. Hot tub in the room was nice, odd decor (statues of David and Beethoven?) No air conditioning or fan so very hot to sleep. Otherwise clean and great location right near the covered bridge.
4
Richard
12 ago 2025
·
Se alojó 2 noches
Bed was uncomfortable. No airconditioning. Old and tired.
Bed was uncomfortable. No airconditioning. Old and tired.
10
athena
30 sept 2025
·
Se alojó 2 noches
Room right in the heart of everything. Getting there was really confusing even with the proper hotel check in location. GPS would not show driivng on the cobblestone. Got lucky enough to get the one room with a balcony as well.
Room right in the heart of everything. Getting there was really confusing even with the proper hotel check in location. GPS would not show driivng on the cobblestone. Got lucky enough to get the one room with a balcony as well.
8
Marla
11 ago 2025
·
Se alojó 3 noches
The room was great and the front office staff were wonderfully helpful. The internet was a disaster, worked intermittently and made it appear Safari wasn’t working on my iPad. Wish there was air conditioning.
The room was great and the front office staff were wonderfully helpful. The internet was a disaster, worked intermittently and made it appear Safari wasn’t working on my iPad. Wish there was air conditioning.
8
Beth
15 oct 2024
·
Se alojó 1 noche
There are several different rooms offered at this location. Be aware that not all rooms are appropriate for all people. Someone over six feet tall would find the shower in the Angel Room of this hotel very difficult.
There are several different rooms offered at this location. Be aware that not all rooms are appropriate for all people. Someone over six feet tall would find the shower in the Angel Room of this hotel very difficult.
2
Judith
7 sept 2025
·
Se alojó 1 noche
There was no city View. We looked over dirty roofs. No air conditioning and the windows did not lock and no screens. I have been in many city hotels but the bathroom and shower were the smallest I had ever seen. We had to struggle up steps with luggage. The furniture old and newer were banged up and not nice. Certainly different from the pictures. Only one room has the photo of the outdoor seating. You enter through an alley where smokers like to linger. You check in at another hotel about 1-2 blocks away. Daniel, the front office manager is rude, argumentative and unhelpful
There was no city View. We looked over dirty roofs. No air conditioning and the windows did not lock and no screens. I have been in many city hotels but the bathroom and shower were the smallest I had ever seen. We had to struggle up steps with luggage. The furniture old and newer were banged up and not nice. Certainly different from the pictures. Only one room has the photo of the outdoor seating. You enter through an alley where smokers like to linger. You check in at another hotel about 1-2 blocks away. Daniel, the front office manager is rude, argumentative and unhelpful
8
Nick
13 sept 2025
·
Se alojó 3 noches
Stayed in honeymoon suite with a beautiful view of the city and river. Bed was comfortable, room was clean and enjoyed our stay. Thankfully there were fans in the room to keep you cool because no A/C. If you do some research ahead of time finding the hotel and check in location is easy.
Stayed in honeymoon suite with a beautiful view of the city and river. Bed was comfortable, room was clean and enjoyed our stay. Thankfully there were fans in the room to keep you cool because no A/C. If you do some research ahead of time finding the hotel and check in location is easy.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es inconsistente: muchos mencionan un personal amable y servicial y una ayuda ocasional temprana, pero otros informan de interacciones groseras, ausencia de personal en el lugar y un servicio de limpieza ruidoso o descuidado. El registro de entrada y la asistencia se realizan en el cercano Hotel Krone, lo que algunos encuentran inconveniente.
Reseñas de huéspedes relacionadas
8
Monty
18 jun 2024
·
Se alojó 1 noche
The check in is actually a block away in a different hotel, so it is not convenient at the first.
The check in is actually a block away in a different hotel, so it is not convenient at the first.
6
Carla
13 sept 2024
·
Se alojó 1 noche
The day we arrived, the gentleman that greeted us was not the friendliest. Some people should understand that if you are working at the front desk you should be nice and welcoming to your guests. I wish I had his name. Later we were helped by a blond guy that was super nice. On our check out Kai was also super nice as well. In general the hotel is ok. Was close to everything. For one night was good enough. We opted to pay for breakfast which was great and the variety was very good.
The day we arrived, the gentleman that greeted us was not the friendliest. Some people should understand that if you are working at the front desk you should be nice and welcoming to your guests. I wish I had his name. Later we were helped by a blond guy that was super nice. On our check out Kai was also super nice as well. In general the hotel is ok. Was close to everything. For one night was good enough. We opted to pay for breakfast which was great and the variety was very good.
8
Doreen
12 mar 2024
·
Se alojó 1 noche
Sehr nettes Personal.
Sehr nettes Personal.
8
William
19 sept 2025
·
Se alojó 2 noches
RUDE CUSTOMER SERVICE by DANIEL at the front desk for check in and check out. When checking in, I had a difficult time with entering my information on the iPad. I could not locate some letters as it was a “Swiss” keyboard. I told him I was having difficulty because I’m accustomed to a US keyboard. He said in a very demeaning and sarcastic tone in front of others waiting to check in; you are in Switzerland, it’s a Swiss keyboard, you have to figure it out. Check in is not at the magic hotel, you have to walk approximately 1 block to hotel Krone. Room was not ready understandably as we arrived before 3 pm. Luggage had to be placed in the luggage room and DANIEL became frustrated when I asked him to repeat the location because it was unclear to me. He answered to me as I was a child. Super unnecessary. He needs to understand that he is the face of the hotel and the first and last contact. That is a crucial point where customer service must be on point understanding that people from all walks of life are coming through your doors. The location is perfect, however it is next to a courtyard where all the noise is heard and the church bell (across the street ) rings every hour and half hour. The hotel rooms have no air conditioning so you have to sleep with the windows open and a small provided fan. I stayed in mid September so the weather must be unbearable in the summer months. Above noise didn’t bother me, but if you are a light sleeper, this place is not for you. Clean room.
RUDE CUSTOMER SERVICE by DANIEL at the front desk for check in and check out. When checking in, I had a difficult time with entering my information on the iPad. I could not locate some letters as it was a “Swiss” keyboard. I told him I was having difficulty because I’m accustomed to a US keyboard. He said in a very demeaning and sarcastic tone in front of others waiting to check in; you are in Switzerland, it’s a Swiss keyboard, you have to figure it out. Check in is not at the magic hotel, you have to walk approximately 1 block to hotel Krone. Room was not ready understandably as we arrived before 3 pm. Luggage had to be placed in the luggage room and DANIEL became frustrated when I asked him to repeat the location because it was unclear to me. He answered to me as I was a child. Super unnecessary. He needs to understand that he is the face of the hotel and the first and last contact. That is a crucial point where customer service must be on point understanding that people from all walks of life are coming through your doors. The location is perfect, however it is next to a courtyard where all the noise is heard and the church bell (across the street ) rings every hour and half hour. The hotel rooms have no air conditioning so you have to sleep with the windows open and a small provided fan. I stayed in mid September so the weather must be unbearable in the summer months. Above noise didn’t bother me, but if you are a light sleeper, this place is not for you. Clean room.
10
James
14 may 2025
·
Se alojó 3 noches
We had a fantastic stay at Altstadt Magic in Luzern. The hotel is right in the heart of old town and less than a 10 minute walk to anything you would want to see. The staff were all friendly and helpful especially Ekaterina who helped us to get our lost luggage from the airline. She was very communicative throughout the process. The room itself had a balcony with a breathtaking view of the surrounding mountains
We had a fantastic stay at Altstadt Magic in Luzern. The hotel is right in the heart of old town and less than a 10 minute walk to anything you would want to see. The staff were all friendly and helpful especially Ekaterina who helped us to get our lost luggage from the airline. She was very communicative throughout the process. The room itself had a balcony with a breathtaking view of the surrounding mountains
6
Jemmel
24 mar 2025
·
Se alojó 3 noches
Absolutely great location Only downfall is that you have to checkin and out 120 metres away at the Krone hotel.no phone to call reception you have to communicate through WhatsApp. Room got very hot but you can’t even control temperature, as it’s regulated. Also no English subtitles on tv , that’s regulated too . Otherwise great location .Every room has a theme which is a great idea. Staff were friendly
Absolutely great location Only downfall is that you have to checkin and out 120 metres away at the Krone hotel.no phone to call reception you have to communicate through WhatsApp. Room got very hot but you can’t even control temperature, as it’s regulated. Also no English subtitles on tv , that’s regulated too . Otherwise great location .Every room has a theme which is a great idea. Staff were friendly
10
Michael W
15 may 2023
·
Se alojó 2 noches
Unique property…..very quirky…..our bed was inside a boat in a pirate themed room. Room was spacious and comfortable….. slightly noisy as the hotel is next to the bell tower. Located in the heart of the old town near the river. Great restaurants and shopping nearby. Nice breakfast. Friendly staff. We had an auto so valet was nice…. And at a reasonable price Important to read the special instructions and go to the nearby Hotel Krone to check in
Unique property…..very quirky…..our bed was inside a boat in a pirate themed room. Room was spacious and comfortable….. slightly noisy as the hotel is next to the bell tower. Located in the heart of the old town near the river. Great restaurants and shopping nearby. Nice breakfast. Friendly staff. We had an auto so valet was nice…. And at a reasonable price Important to read the special instructions and go to the nearby Hotel Krone to check in
8
Paul
22 nov 2024
·
Se alojó 2 noches
We liked the property’s proximity to many of the sights to see in Luzern, however one day we came back from a day of going out and the door was wide open. We doubled checked when we left that the door was closed, so it must have been housekeeping that left our door wide open. Luckily all our things were still in the room and not stolen. After that we did not let housekeeping come into our room in fear that they would leave our door wide open again.
We liked the property’s proximity to many of the sights to see in Luzern, however one day we came back from a day of going out and the door was wide open. We doubled checked when we left that the door was closed, so it must have been housekeeping that left our door wide open. Luckily all our things were still in the room and not stolen. After that we did not let housekeeping come into our room in fear that they would leave our door wide open again.
2
Teodora
9 nov 2024
·
Se alojó 1 noche
The receptionist guy not friendly, I left my insulin at the room and i came back from olten back to luzern to retrieve my insulin and i ran from the train station to the hotel and the receptionist guy was so rude he thought i was rushing him, i was just out of breath because i ran from the terminal worried that the cleaner threw my insulin, he was rude when i was asking him if they already cleaned the room. He said i dont know!!! And just gave me key to the room and look for it .
The receptionist guy not friendly, I left my insulin at the room and i came back from olten back to luzern to retrieve my insulin and i ran from the train station to the hotel and the receptionist guy was so rude he thought i was rushing him, i was just out of breath because i ran from the terminal worried that the cleaner threw my insulin, he was rude when i was asking him if they already cleaned the room. He said i dont know!!! And just gave me key to the room and look for it .
10
Silvia
22 oct 2024
·
Se alojó 2 noches
Excellent location in historic inner city! Walkable everywhere in town to restaurants, shopping and sightseeing from the hotel! Wonderful staff at checking office located right at the hotel Krone right around the corner! Clean room and facility! Only very few utility vehicles as that part of the city is closed to traffic! Only minutes away walk from the train station across the bridge. Thank you altstadt Magic lucern hotel!👍
Excellent location in historic inner city! Walkable everywhere in town to restaurants, shopping and sightseeing from the hotel! Wonderful staff at checking office located right at the hotel Krone right around the corner! Clean room and facility! Only very few utility vehicles as that part of the city is closed to traffic! Only minutes away walk from the train station across the bridge. Thank you altstadt Magic lucern hotel!👍
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Excepcionalmente céntrico en el casco antiguo, junto al Puente de la Capilla, con fácil acceso a pie a la estación de tren, al río, a las tiendas y a los lugares de interés. El precio a pagar es un ruido frecuente y un acceso complicado para los coches dentro de la zona peatonal.
Reseñas de huéspedes relacionadas
8
Leanne
9 sept 2024
·
Se alojó 2 noches
You can’t beat the location but it’s very noisy. There is a restaurant downstairs and the clock tower. You can close the windows to help block out the noise but then it was way too hot in the room even with the fan. There are no staff on site they are at their other hotel which is also where you check in. Breakfast is also available at a price at the other hotel. Otherwise room was fine and the location is fantastic. They offer valet parking if you arrive by car as we did again at the other property which is about a 2 min walk
You can’t beat the location but it’s very noisy. There is a restaurant downstairs and the clock tower. You can close the windows to help block out the noise but then it was way too hot in the room even with the fan. There are no staff on site they are at their other hotel which is also where you check in. Breakfast is also available at a price at the other hotel. Otherwise room was fine and the location is fantastic. They offer valet parking if you arrive by car as we did again at the other property which is about a 2 min walk
8
Michelle
13 ago 2025
·
Se alojó 2 noches
Great Location!
Great Location!
10
Teresita
26 sept 2023
·
Se alojó 1 noche
Love the location of this hotel .if your room have a balcony, it’s overlooking the chapel bridge. This is my second time in this hotel . I like it because of the view of the balcony . Also , they have good restaurants and shopping’s as you step out . The hotel just need a bathroom update . the downside is, if it’s your first time to stay in this hotel , you will get confused finding it coz the front desk is on a different hotel and different location . The breakfast is good
Love the location of this hotel .if your room have a balcony, it’s overlooking the chapel bridge. This is my second time in this hotel . I like it because of the view of the balcony . Also , they have good restaurants and shopping’s as you step out . The hotel just need a bathroom update . the downside is, if it’s your first time to stay in this hotel , you will get confused finding it coz the front desk is on a different hotel and different location . The breakfast is good
6
Renata
20 ago 2025
·
Se alojó 1 noche
First of all, car navigation cannot find the hotel location, had to stop and ask people for the directions. Second, reception is in other hotel close by…. Rooms don’t have AC. Very complicated…..very expensive . The only positive side is the location of the hotel.
First of all, car navigation cannot find the hotel location, had to stop and ask people for the directions. Second, reception is in other hotel close by…. Rooms don’t have AC. Very complicated…..very expensive . The only positive side is the location of the hotel.
10
Jacqueline
16 oct 2024
·
Se alojó 1 noche
Amazing location. Hotel rooms are simple but clean. I’d stay at this hotel again!
Amazing location. Hotel rooms are simple but clean. I’d stay at this hotel again!
8
Gordon
11 ago 2025
·
Se alojó 3 noches
Incredible location in the middle of Old Town Lucerne. Clean large room. A great area to base your adventures from.
Incredible location in the middle of Old Town Lucerne. Clean large room. A great area to base your adventures from.
10
Shafik
8 feb 2025
·
Se alojó 2 noches
Area is excellent, however driving car is not advisable.
Area is excellent, however driving car is not advisable.
10
Mike
10 sept 2024
·
Se alojó 4 noches
Nice room for stay in Lucerne. The hotel was in Old Town. Room was quiet at night even with the windows open. Lots of things to do and see during the day. Easy walk to train station and could be anywhere in Switzerland in 1-2 hours.
Nice room for stay in Lucerne. The hotel was in Old Town. Room was quiet at night even with the windows open. Lots of things to do and see during the day. Easy walk to train station and could be anywhere in Switzerland in 1-2 hours.
8
Duane
21 abr 2024
·
Se alojó 3 noches
The Altstadt Hotel is locate right in the heart of the Old Town. The room was uniquely decorated, simple, attractive and functional. Great location... if you don't mind the sounds of the old city - the bell tower clock right outside the window that rings every 15 minutes and then longer on the hour, and the hustle and bustle of delivery trucks in the early morning hours. Over all, it suit our purposes well.
The Altstadt Hotel is locate right in the heart of the Old Town. The room was uniquely decorated, simple, attractive and functional. Great location... if you don't mind the sounds of the old city - the bell tower clock right outside the window that rings every 15 minutes and then longer on the hour, and the hustle and bustle of delivery trucks in the early morning hours. Over all, it suit our purposes well.
10
Casey
6 jul 2024
·
Se alojó 1 noche
Great location, close to transit. Lots to see nearby
Great location, close to transit. Lots to see nearby
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno se sirve en el cercano Hotel Krone y a menudo se califica de bueno a excelente, aunque algunos señalan que no está incluido. No hay restaurante en el Magic, pero hay muchos restaurantes a la vuelta de la esquina.
Reseñas de huéspedes relacionadas
10
David
12 may 2024
·
Se alojó 2 noches
Great value for the money right in the heart of city center. The hotel staff were very helpful and courteous. Also breakfast was fantastic
Great value for the money right in the heart of city center. The hotel staff were very helpful and courteous. Also breakfast was fantastic
8
J.P.
25 jul 2023
·
Se alojó 4 noches
Right in the heart of the historic part of Luzern. Everything within walking distance. Absolutely a 3 star hotel and no more. Most staff are pleasant but not all. Check in is in another hotel on the next square as mentioned beforehand. But so is breakfast which was not mentioned. The surroundings are very, very noisy. From very early in the morning till very late at night.
Right in the heart of the historic part of Luzern. Everything within walking distance. Absolutely a 3 star hotel and no more. Most staff are pleasant but not all. Check in is in another hotel on the next square as mentioned beforehand. But so is breakfast which was not mentioned. The surroundings are very, very noisy. From very early in the morning till very late at night.
8
Leanne
9 sept 2024
·
Se alojó 2 noches
You can’t beat the location but it’s very noisy. There is a restaurant downstairs and the clock tower. You can close the windows to help block out the noise but then it was way too hot in the room even with the fan. There are no staff on site they are at their other hotel which is also where you check in. Breakfast is also available at a price at the other hotel. Otherwise room was fine and the location is fantastic. They offer valet parking if you arrive by car as we did again at the other property which is about a 2 min walk
You can’t beat the location but it’s very noisy. There is a restaurant downstairs and the clock tower. You can close the windows to help block out the noise but then it was way too hot in the room even with the fan. There are no staff on site they are at their other hotel which is also where you check in. Breakfast is also available at a price at the other hotel. Otherwise room was fine and the location is fantastic. They offer valet parking if you arrive by car as we did again at the other property which is about a 2 min walk
6
Carla
13 sept 2024
·
Se alojó 1 noche
The day we arrived, the gentleman that greeted us was not the friendliest. Some people should understand that if you are working at the front desk you should be nice and welcoming to your guests. I wish I had his name. Later we were helped by a blond guy that was super nice. On our check out Kai was also super nice as well. In general the hotel is ok. Was close to everything. For one night was good enough. We opted to pay for breakfast which was great and the variety was very good.
The day we arrived, the gentleman that greeted us was not the friendliest. Some people should understand that if you are working at the front desk you should be nice and welcoming to your guests. I wish I had his name. Later we were helped by a blond guy that was super nice. On our check out Kai was also super nice as well. In general the hotel is ok. Was close to everything. For one night was good enough. We opted to pay for breakfast which was great and the variety was very good.
8
Miguel Ángel
2 nov 2024
·
Se alojó 2 noches
Good hotel with small space but enough to rest. It’s ideal only for sleep. Good WiFi, however, breakfast is not included. Close to train and bus stations.
Good hotel with small space but enough to rest. It’s ideal only for sleep. Good WiFi, however, breakfast is not included. Close to train and bus stations.
10
Teresita
26 sept 2023
·
Se alojó 1 noche
Love the location of this hotel .if your room have a balcony, it’s overlooking the chapel bridge. This is my second time in this hotel . I like it because of the view of the balcony . Also , they have good restaurants and shopping’s as you step out . The hotel just need a bathroom update . the downside is, if it’s your first time to stay in this hotel , you will get confused finding it coz the front desk is on a different hotel and different location . The breakfast is good
Love the location of this hotel .if your room have a balcony, it’s overlooking the chapel bridge. This is my second time in this hotel . I like it because of the view of the balcony . Also , they have good restaurants and shopping’s as you step out . The hotel just need a bathroom update . the downside is, if it’s your first time to stay in this hotel , you will get confused finding it coz the front desk is on a different hotel and different location . The breakfast is good
8
Lillian
15 jun 2025
·
Se alojó 1 noche
Annorlunda rum. Pirattema. Sov i en båt. Mycket centralt.God frukost.
Annorlunda rum. Pirattema. Sov i en båt. Mycket centralt.God frukost.
10
Michael W
15 may 2023
·
Se alojó 2 noches
Unique property…..very quirky…..our bed was inside a boat in a pirate themed room. Room was spacious and comfortable….. slightly noisy as the hotel is next to the bell tower. Located in the heart of the old town near the river. Great restaurants and shopping nearby. Nice breakfast. Friendly staff. We had an auto so valet was nice…. And at a reasonable price Important to read the special instructions and go to the nearby Hotel Krone to check in
Unique property…..very quirky…..our bed was inside a boat in a pirate themed room. Room was spacious and comfortable….. slightly noisy as the hotel is next to the bell tower. Located in the heart of the old town near the river. Great restaurants and shopping nearby. Nice breakfast. Friendly staff. We had an auto so valet was nice…. And at a reasonable price Important to read the special instructions and go to the nearby Hotel Krone to check in
10
Alberto
11 feb 2026
·
Se alojó 1 noche
Camera molto pulita e in linea con le mie aspettative. Personale cordiale e molto professionale. Ottima colazione, con vasta scelta di prodotti dolci e salati, caldi o freddi. Tutto perfetto.
Camera molto pulita e in linea con le mie aspettative. Personale cordiale e molto professionale. Ottima colazione, con vasta scelta di prodotti dolci e salati, caldi o freddi. Tutto perfetto.
8
Eric
4 oct 2024
·
Se alojó 2 noches
The property was clean and relatively quiet. There were a number of restaurant options in the area and it was within easy walking distance to many of the sites that are clearly worth seeing. The breakfast was outstanding.
The property was clean and relatively quiet. There were a number of restaurant options in the area and it was within easy walking distance to many of the sites that are clearly worth seeing. The breakfast was outstanding.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Jorge
14 oct 2025
·
Se alojó 2 noches
Había mucho ruido temprano el personal de aseo platicaba con voz alta sin respetar la tranquilidad del huesped
Había mucho ruido temprano el personal de aseo platicaba con voz alta sin respetar la tranquilidad del huesped
8
Carlos
13 oct 2025
·
Se alojó 1 noche
Un poco compleja la entrada si llegas de noche
Un poco compleja la entrada si llegas de noche
8
María de los Ángeles A
14 abr 2025
·
Se alojó 2 noches
Nos tocó un cuarto lindo PERO IMPOSIBLE para descansar, el reloj suena toda la noche, borrachos gritando y el lunes a las 04.30 hrs coches de servicio descargando comida, basura etc etc con gran ruido
Nos tocó un cuarto lindo PERO IMPOSIBLE para descansar, el reloj suena toda la noche, borrachos gritando y el lunes a las 04.30 hrs coches de servicio descargando comida, basura etc etc con gran ruido
10
ANA
13 feb 2025
·
Se alojó 1 noche
Un poco reducida pero cómodo
Un poco reducida pero cómodo
8
Danay
5 sept 2024
·
Se alojó 1 noche
Difícil acceso ,en la reserva no te explican cómo llegar y el GPS se pierde porque es Zona peatonal de poco acceso de coches.Cuando al fin aparcas y logras llegar al hotel ,no existe ahí la recepción sino que es administrado por otro hotel .Nada de esos detalles te explican en la reserva ,sino fuera más fácil el acceso ,vas directamente a este lugar en coche ,recoges la llave y dejas el carro en Valley parking .
Difícil acceso ,en la reserva no te explican cómo llegar y el GPS se pierde porque es Zona peatonal de poco acceso de coches.Cuando al fin aparcas y logras llegar al hotel ,no existe ahí la recepción sino que es administrado por otro hotel .Nada de esos detalles te explican en la reserva ,sino fuera más fácil el acceso ,vas directamente a este lugar en coche ,recoges la llave y dejas el carro en Valley parking .
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:00
Antes de la(s) 11:00
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Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-19: NO DATA
- 2026-09-20: 219.36499387847903USD
- 2026-09-21: NO DATA
- 2026-09-22: NO DATA
- 2026-09-23: NO DATA
- 2026-09-24: NO DATA
- 2026-09-25: 354.57323434555053USD
- 2026-09-26: NO DATA
- 2026-09-27: 376.0980211860657USD
- 2026-09-28: NO DATA
- 2026-09-29: 370.0011217576599USD
- 2026-09-30: NO DATA
- 2026-10-01: 412.8135934049988USD
- 2026-10-02: 399.75683142822265USD
- 2026-10-03: NO DATA
- 2026-10-04: 396.37714652954105USD
- 2026-10-05: 286.96151199302676USD
- 2026-10-06: 346.7194747091675USD
- 2026-10-07: 306.35842368942264USD
- 2026-10-08: 393.47029941879276USD
- 2026-10-09: 337.62383711883547USD
- 2026-10-10: 318.1599602130127USD
- 2026-10-11: 228.32876798553468USD
- 2026-10-12: 277.51757824150087USD
- 2026-10-13: 268.8506020702362USD
- 2026-10-14: 307.8721211882019USD
- 2026-10-15: 220.2509560358429USD
- 2026-10-16: 326.0768139337158USD
- 2026-10-17: 297.3453233909607USD
- 2026-10-18: 227.98048934074404USD
- 2026-10-19: 185.83779240249635USD
- 2026-10-20: 202.16707392318727USD
- 2026-10-21: 191.08915753211977USD
- 2026-10-22: 209.1114870039368USD
- 2026-10-23: 234.6712298703766USD
- 2026-10-24: 365.4575068992615USD
- 2026-10-25: 252.0679610019684USD
- 2026-10-26: 184.71255617744447USD
- 2026-10-27: 180.43864137908938USD
- 2026-10-28: 178.69067950393676USD
- 2026-10-29: 163.440268289032USD
- 2026-10-30: 174.34834563468934USD
- 2026-10-31: 196.56769289482116USD
- 2026-11-01: 175.8984247029114USD
- 2026-11-02: 186.92282848220827USD
- 2026-11-03: 141.51159698177338USD
- 2026-11-04: 172.61628865364077USD
- 2026-11-05: 195.32935325431825USD
- 2026-11-06: 218.76579275787356USD
- 2026-11-07: 209.21318724090577USD
- 2026-11-08: 128.06612850162506USD
- 2026-11-09: 136.1772303755951USD
- 2026-11-10: 145.3569642176819USD
- 2026-11-11: 146.2070002320862USD
- 2026-11-12: 145.06707650295257USD
- 2026-11-13: 185.83779240249635USD
- 2026-11-14: 184.70884269996645USD
- 2026-11-15: 129.6832428448868USD
- 2026-11-16: 165.39602725532532USD
- 2026-11-17: 120.91579258487702USD
- 2026-11-18: 149.02656310569765USD
- 2026-11-19: 174.11231210159303USD
El check in debe realizarlo alguien que tenga al menos 25 años.
Servicios populares
Aparcamiento
Habitaciones para no fumadores
Servicio de aparcacoches
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Servicios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Cambio de divisas
Caja fuerte
Consigna de equipajes
Autoservicio de lavandería
Lockers Available
General
Habitaciones para no fumadores
Solo para adultos
Aparcamiento
Aparcamiento
Servicio de aparcacoches
Internet
WiFi gratuito