Copthorne Hotel and Resort Solway Park Wairarapa

Everything great but restaurant is expensive

This hurts me to write as I grew up in Masterton and Solway Park was always such an icon - NZ's most complete hotel, etc... When we came back to town recently to visit family, I was excited for my kids to stay there. Unfortunately, what we found was tired and in dire need of a refresh. I went to iron a shirt - the iron splattered red gunk (from the previous tenant no doubt) across my shirt. I went to call reception to ask for a new iron - the phone didn't work... I had a shower - the water ran cold after about a minute... Hopeless. And, as a local, embarrassing Oh, and I have to buy a new shirt now too.

Clean room large room Battery on air-con flat and not replaced after note left after first day Room key would not allow access on arrival and needed to return to reception to be let in - a regular occurrence apparently - just fix it please! paint tired

Great service as always

Shower was verging on disgusting- black curly hairs in the bathtub