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Hyatt House Chicago Medical/University District

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Hyatt House Chicago Medical/University District - Image 1

Hyatt House Chicago Medical/University District - Rum

Hyatt House Chicago Medical/University District - Rum

Hyatt House Chicago Medical/University District - Utsikt från rummet

Hyatt House Chicago Medical/University District - Reception

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From

151 US$

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Om detta boende

Här har du tillgång till dygnet runt-öppet fitnesscenter, gratis wi-fi och bankettsal.

Parkering
Rökfria rum
Business center
Bankettinrättningar
Värdeförvaring
Biljard

Läge

1835 West Harrison Street, Building B, Illinois Medical District, Chicago, Illinois, USA

Rush University Medical Center (0.1 miles)

United Center (0.7 miles)

University of Illinois Chicago (0.7 miles)

Union Park (0.8 miles)

Credit Union 1 Arena (0.9 miles)

Anna and Frederick Douglass Park (1.4 miles)

Mer platsinformation

Rumsalternativ

6

Studiosvit - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

300 ft²

Separat matplats

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

8

Svit - 1 sovrum

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 6

416 ft²

Separat matplats

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

7

Svit - 1 sovrum - tillgänglighetsanpassat - badkar

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

404 ft²

Separat matplats

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

6

Studiosvit - 1 kingsize-säng med bäddsoffa

Information om rummet

1 Extra Stor Dubbelsäng

och

1 Bäddsoffa

Sovplats 4

300 ft²

Separat matplats

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

10

Svit - 1 sovrum (Specialty)

Information om rummet

1 Extra Stor Dubbelsäng

och

1 Bäddsoffa

Sovplats 2

487 ft²

Separat matplats

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

4

Rum - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

220 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

4

Rum - 2 queensize-sängar (Sofa Bed and Shower)

Information om rummet

2 Stora Dubbelsängar

Sovplats 4

361 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

5

Rum - 2 queensize-sängar

Information om rummet

2 Stora Dubbelsängar

Sovplats 4

354 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

4

Rum - 1 kingsize-säng - tillgänglighetsanpassat - badkar

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

329 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

5

Studiosvit - 1 kingsize-säng med bäddsoffa - tillgänglighetsanpassat - badkar

Information om rummet

1 Extra Stor Dubbelsäng

och

1 Bäddsoffa

Sovplats 4

407 ft²

Separat matplats

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

Gästrecensioner för Hyatt House Chicago Medical/University District

8.9

Fantastiskt

Baserat på 1 620 verifierade recensioner

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Utifrån recensionerna sticker Hyatt House Chicago Medical/University District ut för sin vänliga personal, en restaurerad historisk sjukhusmiljö och ett bekvämt läge nära United Center och medicinska campus, även om begränsningar och avgifter för parkering är vanliga klagomål.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

Utifrån recensionerna sticker Hyatt House Chicago Medical/University District ut för sin vänliga personal, en restaurerad historisk sjukhusmiljö och ett bekvämt läge nära United Center och medicinska campus, även om begränsningar och avgifter för parkering är vanliga klagomål.

Gäster berömmer ofta den varma frukosten, men en del rapporterar begränsad variation, trängsel eller långsam påfyllning. Rummen är generellt rymliga och bekväma med pentry, men flera recensioner nämner ljud från korridoren, tillfälliga underhållsproblem som AC eller varmvatten, och sällsynta fall av överbokning eller degradering. Sammantaget kan du förvänta dig en välkomnande vistelse, lämplig för evenemang på United Center eller medicinska besök, med bra bekvämligheter men ibland tjänstefel eller underhållsproblem.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Hotellet har bekvämligheter som en bar med spel och ett välutrustat gym, samt säker åtkomst via hissar. Parkeringen är bekväm men begränsad, trång och avgiftsbelagd, och vissa gäster noterade begränsade öppettider i baren samt en begränsad meny.

Relaterade gästrecensioner

6

Jeff

10 sep. 2025

·

Stannade 1 natt

Beautiful hotel. Nice rooms. Good breakfast. Bad parking setup. Foolish extra charge for outside parking. Horrible access into building after hours from parking lot. Had to walk around entire building outside at midnight to enter.

Beautiful hotel. Nice rooms. Good breakfast. Bad parking setup. Foolish extra charge for outside parking. Horrible access into building after hours from parking lot. Had to walk around entire building outside at midnight to enter.

10

Judith

27 sep. 2025

·

Stannade 1 natt

This hotel is the home to the former Cook County Hospital. Its history and renovation makes it a very unique place to stay. There is a small museum that is open daily which documents its rich history.

This hotel is the home to the former Cook County Hospital. Its history and renovation makes it a very unique place to stay. There is a small museum that is open daily which documents its rich history.

10

Jonathan

25 aug. 2025

·

Stannade 1 natt

$30 per night for parking. New hotel, nice bar on second floor.

$30 per night for parking. New hotel, nice bar on second floor.

8

Antoinette

14 dec. 2025

·

Stannade 3 nätter

The staff was super friendly, including the front desk, cleaning staff, and the bartender at the second-floor bar. The hotel is conveniently located to access the UIC West Campus or any of the numerous hospitals and clinics in the area. The room was super clean and reasonably roomy. In typical Chicago fashion, parking is super expensive. There are other hotels in the area that offer cheaper rates per night, provided you are willing to walk a few city blocks. I'm normally disappointed by a "free" hotel breakfast, but this one was really good. A variety of fresh, hot food and healthy options. The hotel lacks bell staff, which would be super helpful considering the parking situation. Additionally, the maintenance staff should be aware that people are sleeping and refrain from yelling at each other down the hallway. It is very disturbing. Other than that, this was a lovely hotel and I will likely stay again in the future.

The staff was super friendly, including the front desk, cleaning staff, and the bartender at the second-floor bar. The hotel is conveniently located to access the UIC West Campus or any of the numerous hospitals and clinics in the area. The room was super clean and reasonably roomy. In typical Chicago fashion, parking is super expensive. There are other hotels in the area that offer cheaper rates per night, provided you are willing to walk a few city blocks. I'm normally disappointed by a "free" hotel breakfast, but this one was really good. A variety of fresh, hot food and healthy options. The hotel lacks bell staff, which would be super helpful considering the parking situation. Additionally, the maintenance staff should be aware that people are sleeping and refrain from yelling at each other down the hallway. It is very disturbing. Other than that, this was a lovely hotel and I will likely stay again in the future.

8

Samantha

24 dec. 2025

·

Stannade 1 natt

Breakfast was fresh, room was clean and comfortable, had a pool table by the bar. We would definitely stay here again

Breakfast was fresh, room was clean and comfortable, had a pool table by the bar. We would definitely stay here again

8

marcia

1 nov. 2025

·

Stannade 4 nätter

Very nice and clean. A restaurant or a bigger bar menu would be great.

Very nice and clean. A restaurant or a bigger bar menu would be great.

6

Kris

8 feb. 2026

·

Stannade 2 nätter

Disappointed that the bar closed early both nights. Not only did they close but they did not allow us to play pool or the game, watch TV in that area. Made no sense since it was an open area.

Disappointed that the bar closed early both nights. Not only did they close but they did not allow us to play pool or the game, watch TV in that area. Made no sense since it was an open area.

10

Detrell

13 mars 2025

·

Stannade 1 natt

The key pass for elevator

The key pass for elevator

10

Margaret Anne

18 sep. 2025

·

Stannade 1 natt

The only complaint that we had was that the parking lot was so tight. The people that parked on either side of our vehicle were so close that we had to climb through the back to get to the drivers seat. I don’t know how they got out of their vehicles.

The only complaint that we had was that the parking lot was so tight. The people that parked on either side of our vehicle were so close that we had to climb through the back to get to the drivers seat. I don’t know how they got out of their vehicles.

10

Jean Paul

10 nov. 2025

·

Stannade 2 nätter

Great looking historic building, good location, largest hallways of any hotel. Only thing I wish... the parking spots were a little wider. They are pretty skinny spots.

Great looking historic building, good location, largest hallways of any hotel. Only thing I wish... the parking spots were a little wider. They are pretty skinny spots.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Många recensioner beskriver mycket rena rum och allmänna utrymmen, men städningen kan vara inkonsekvent, med rapporter om missad service och enstaka brister i renligheten (t.ex. smutsig disk, fläckar eller myror).

Relaterade gästrecensioner

4

Grzegorz

24 okt. 2025

·

Stannade 4 nätter

Pokoje w systemie Hotels wyglądają na bardzo czyste i zadbane. Niestety ich rzeczywisty stan jest dużo gorszy. Są nie sprzątane rzetelnie. Po trzech dniach próśb o dokładne posprzątanie dostaliśmy w końcu inny pokój który też musieliśmy sami posprzątać by zostać na ostatnie dwie noce. Na osłodę dostaliśmy voucher 30USD do baru - dwie szklanki wina.

Pokoje w systemie Hotels wyglądają na bardzo czyste i zadbane. Niestety ich rzeczywisty stan jest dużo gorszy. Są nie sprzątane rzetelnie. Po trzech dniach próśb o dokładne posprzątanie dostaliśmy w końcu inny pokój który też musieliśmy sami posprzątać by zostać na ostatnie dwie noce. Na osłodę dostaliśmy voucher 30USD do baru - dwie szklanki wina.

6

Julia

3 apr. 2025

·

Stannade 2 nätter

Room was unclean there was toothpaste in the shower. A bottle of spray sticking out from under the couch, some sort of toy and candy wrappers as well. Also there was dirty/muddy looking hand print streaks on the inside of the bathroom door. Hairs stuck to the wall by the bathroom sink and around. Sticky spot on the counter/dining table. Reception staff was very pleasant though.

Room was unclean there was toothpaste in the shower. A bottle of spray sticking out from under the couch, some sort of toy and candy wrappers as well. Also there was dirty/muddy looking hand print streaks on the inside of the bathroom door. Hairs stuck to the wall by the bathroom sink and around. Sticky spot on the counter/dining table. Reception staff was very pleasant though.

6

Roschelle

16 nov. 2025

·

Stannade 2 nätter

Staff members were nice and polite (front desk and kitchen). Hotel is in good location, close to United Center. Building has history and beautiful architecture. The only issue is housekeeping - two of the plates in the cupboard were grossly dirty (with dried orange sauce stain) and the pillow covers did not smell clean.

Staff members were nice and polite (front desk and kitchen). Hotel is in good location, close to United Center. Building has history and beautiful architecture. The only issue is housekeeping - two of the plates in the cupboard were grossly dirty (with dried orange sauce stain) and the pillow covers did not smell clean.

4

Blaine

25 juni 2025

·

Stannade 1 natt

Room was dirty, huge brown stain on mattress under sheet, I had to clean the toilet before I could use it!

Room was dirty, huge brown stain on mattress under sheet, I had to clean the toilet before I could use it!

10

Martha

7 dec. 2025

·

Stannade 2 nätter

Room was spotless

Room was spotless

6

Brenda Alyssia

21 juli 2025

·

Stannade 1 natt

had ants in the room :/

had ants in the room :/

6

Kelly

17 sep. 2025

·

Stannade 1 natt

Pretty nice hotel. Pretty good size rooms. Nice front desk staff. However they assured me they would have housekeeping clean our room and they did not. Coffee maker in room is broken.

Pretty nice hotel. Pretty good size rooms. Nice front desk staff. However they assured me they would have housekeeping clean our room and they did not. Coffee maker in room is broken.

4

Monica

23 juni 2025

·

Stannade 1 natt

The hotel staff did not clean the room or change towels throughout stay although we had requested it

The hotel staff did not clean the room or change towels throughout stay although we had requested it

10

Lorraine

16 dec. 2025

·

Stannade 4 nätter

The room was clean, the personnel was very kind and friendly, it was very clean in general and it was near by the train station which is very convenient

The room was clean, the personnel was very kind and friendly, it was very clean in general and it was near by the train station which is very convenient

10

LaJuan

17 dec. 2025

·

Stannade 3 nätter

The room and the rest of the hotel was pristine and very well decorated. The room had a good deal of amenities (ie. Kitchenette with cookware) especially for the price, and a very nice shower. The hot breakfast buffet had a good variety of options and the staff was very friendly and helpful.

The room and the rest of the hotel was pristine and very well decorated. The room had a good deal of amenities (ie. Kitchenette with cookware) especially for the price, and a very nice shower. The hot breakfast buffet had a good variety of options and the staff was very friendly and helpful.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är rymliga, moderna och välplanerade, ofta med pentry och bekväma sängar. Vissa gäster upplevde ljud från korridoren eller underhållsproblem (t.ex. AC, kylskåp eller intermittent varmvatten).

Relaterade gästrecensioner

6

Deominic

6 nov. 2025

·

Stannade 6 nätter

This was a great stay for the most part. The room was spacious and well designed. Everything needed in the kitchen was there, location was great, breakfast was amazing, the fitness center had everything you need, and parking, although limited if you return late at night, could not have been better. The staff were always friendly and accommodating and I could see myself staying here again. The reason I deducted the stars was because housekeepers and service people slammed the doors all day on most of my 7 night stay. I’m sure it wasn’t intentional, but I shouldn’t have been the first customer to let them know that walking into a door and letting it slam behind you is loud for everyone else - and they did it constantly. It eased up after I told the customer service person at the front desk, but not entirely, and one morning, I caught them doing it and told them myself. The other issue was that there are no doorman, so when I needed a cart to get all of my luggage down to my truck, no one knew where they were and no one came to help, so I had to figure it out…by myself. I’m not used to that from a hotel. The top floor is layed out a bit weird with a lot of wasted space, but again, overall a good stay and I would highly recommend.

This was a great stay for the most part. The room was spacious and well designed. Everything needed in the kitchen was there, location was great, breakfast was amazing, the fitness center had everything you need, and parking, although limited if you return late at night, could not have been better. The staff were always friendly and accommodating and I could see myself staying here again. The reason I deducted the stars was because housekeepers and service people slammed the doors all day on most of my 7 night stay. I’m sure it wasn’t intentional, but I shouldn’t have been the first customer to let them know that walking into a door and letting it slam behind you is loud for everyone else - and they did it constantly. It eased up after I told the customer service person at the front desk, but not entirely, and one morning, I caught them doing it and told them myself. The other issue was that there are no doorman, so when I needed a cart to get all of my luggage down to my truck, no one knew where they were and no one came to help, so I had to figure it out…by myself. I’m not used to that from a hotel. The top floor is layed out a bit weird with a lot of wasted space, but again, overall a good stay and I would highly recommend.

6

Aykut

25 nov. 2025

·

Stannade 2 nätter

The room had only one small round window that was starting at 5 feet high. You can not see anything. It was like staying in a basement. Even though I book a suite and the front desk said they were giving me a better room, that is what I got and there was no warning. I arrived at 3 pm. My room was not ready. They also gave someone else’s room to the person who was checkin in just before me. Then they were trying to track him down.

The room had only one small round window that was starting at 5 feet high. You can not see anything. It was like staying in a basement. Even though I book a suite and the front desk said they were giving me a better room, that is what I got and there was no warning. I arrived at 3 pm. My room was not ready. They also gave someone else’s room to the person who was checkin in just before me. Then they were trying to track him down.

10

Kelly

1 apr. 2025

·

Stannade 1 natt

This was a pleasant surprise. The room was a really clean little suite with small kitchenette. An old hospital, really cool place.

This was a pleasant surprise. The room was a really clean little suite with small kitchenette. An old hospital, really cool place.

10

Seth

26 jan. 2026

·

Stannade 4 nätter

Huge clean room with a full kitchen and glass shower.

Huge clean room with a full kitchen and glass shower.

10

Adrian

17 aug. 2025

·

Stannade 1 natt

Great view of the United Center. Very walkable to the event. Great room set up and easy check-in!

Great view of the United Center. Very walkable to the event. Great room set up and easy check-in!

10

Isabel

17 nov. 2025

·

Stannade 1 natt

Staff was very nice and professional! Many amenities and food was great, great location, and good room size. Parking can be confusing, and limited but overall good stay 8.5/10.

Staff was very nice and professional! Many amenities and food was great, great location, and good room size. Parking can be confusing, and limited but overall good stay 8.5/10.

8

Margaret

14 sep. 2025

·

Stannade 2 nätter

Everything was good, but the bed was much too soft. As someone who likes a firm mattress, I got 1/2 my normal sleep

Everything was good, but the bed was much too soft. As someone who likes a firm mattress, I got 1/2 my normal sleep

8

Joseph

2 nov. 2025

·

Stannade 1 natt

Good for a quick one night stay. Rooms are not sound proof and we heard quite a bit of hallway noise.

Good for a quick one night stay. Rooms are not sound proof and we heard quite a bit of hallway noise.

6

Aaron

9 juli 2025

·

Stannade 1 natt

The property is quite nice and I like to see creative use of a property that was once something else. That said, the high ceilings combined with the flooring and the VERY heavy doors on the rooms leads to sound carrying up and down the hall very easily and loudly. You can hear people in and out of their rooms at all times, and though I was a fair distance from the ice machine, it sounded as though it was right outside my room. I wasn’t overly impressed with the in-room coffee situation either. My one coffee cup was dirty, and there was one regular coffee and three decaf selections. The sugar and creamer packages were old (the creamer came out in clumps) and one had already been opened.

The property is quite nice and I like to see creative use of a property that was once something else. That said, the high ceilings combined with the flooring and the VERY heavy doors on the rooms leads to sound carrying up and down the hall very easily and loudly. You can hear people in and out of their rooms at all times, and though I was a fair distance from the ice machine, it sounded as though it was right outside my room. I wasn’t overly impressed with the in-room coffee situation either. My one coffee cup was dirty, and there was one regular coffee and three decaf selections. The sugar and creamer packages were old (the creamer came out in clumps) and one had already been opened.

10

Robin

14 nov. 2025

·

Stannade 1 natt

Room was very nice with a complete kitchen

Room was very nice with a complete kitchen

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personalen beröms allmänt för att vara vänlig, välkomnande och hjälpsam. En del gäster rapporterade dock långsam eller felhanterad incheckning, överbokning/nedgradering eller ojämn uppföljning av önskemål.

Relaterade gästrecensioner

6

Deominic

6 nov. 2025

·

Stannade 6 nätter

This was a great stay for the most part. The room was spacious and well designed. Everything needed in the kitchen was there, location was great, breakfast was amazing, the fitness center had everything you need, and parking, although limited if you return late at night, could not have been better. The staff were always friendly and accommodating and I could see myself staying here again. The reason I deducted the stars was because housekeepers and service people slammed the doors all day on most of my 7 night stay. I’m sure it wasn’t intentional, but I shouldn’t have been the first customer to let them know that walking into a door and letting it slam behind you is loud for everyone else - and they did it constantly. It eased up after I told the customer service person at the front desk, but not entirely, and one morning, I caught them doing it and told them myself. The other issue was that there are no doorman, so when I needed a cart to get all of my luggage down to my truck, no one knew where they were and no one came to help, so I had to figure it out…by myself. I’m not used to that from a hotel. The top floor is layed out a bit weird with a lot of wasted space, but again, overall a good stay and I would highly recommend.

This was a great stay for the most part. The room was spacious and well designed. Everything needed in the kitchen was there, location was great, breakfast was amazing, the fitness center had everything you need, and parking, although limited if you return late at night, could not have been better. The staff were always friendly and accommodating and I could see myself staying here again. The reason I deducted the stars was because housekeepers and service people slammed the doors all day on most of my 7 night stay. I’m sure it wasn’t intentional, but I shouldn’t have been the first customer to let them know that walking into a door and letting it slam behind you is loud for everyone else - and they did it constantly. It eased up after I told the customer service person at the front desk, but not entirely, and one morning, I caught them doing it and told them myself. The other issue was that there are no doorman, so when I needed a cart to get all of my luggage down to my truck, no one knew where they were and no one came to help, so I had to figure it out…by myself. I’m not used to that from a hotel. The top floor is layed out a bit weird with a lot of wasted space, but again, overall a good stay and I would highly recommend.

10

Derek

28 sep. 2025

·

Stannade 3 nätter

Very nice stay. Only negative was when checking in our room wasn't ready and we were told we would get a text when it was. We checked our bags at the desk and left to see the city and never got any notice our room was ready. When we got back to hotel around midnight after a concert we had to finish checking in. Turns out the person hadn't checked us in but only held a room for us. If the room had been ready earlier we would have stopped back in to finish check in as opposed to doing it late at night when we're were tired etc.

Very nice stay. Only negative was when checking in our room wasn't ready and we were told we would get a text when it was. We checked our bags at the desk and left to see the city and never got any notice our room was ready. When we got back to hotel around midnight after a concert we had to finish checking in. Turns out the person hadn't checked us in but only held a room for us. If the room had been ready earlier we would have stopped back in to finish check in as opposed to doing it late at night when we're were tired etc.

10

Silvia

28 sep. 2025

·

Stannade 1 natt

Staff were amazing! Super helpful, and friendly. Shout of to Mireya for making us feel welcome.

Staff were amazing! Super helpful, and friendly. Shout of to Mireya for making us feel welcome.

8

Rebecca

25 aug. 2025

·

Stannade 1 natt

Lost reservation second night

Lost reservation second night

10

Melissa

19 sep. 2025

·

Stannade 1 natt

I always stay at the Hyatt in downtown Chicago whenever I’m in town for concerts at the United Center—or really anytime I visit the city. The customer service is consistently excellent, with staff who are friendly, attentive, and make everything easy. The location can’t be beat; getting to the United Center is quick and stress-free. I’ve tried other places, but none compare. This hotel has become my go-to in Chicago, and I highly recommend it.

I always stay at the Hyatt in downtown Chicago whenever I’m in town for concerts at the United Center—or really anytime I visit the city. The customer service is consistently excellent, with staff who are friendly, attentive, and make everything easy. The location can’t be beat; getting to the United Center is quick and stress-free. I’ve tried other places, but none compare. This hotel has become my go-to in Chicago, and I highly recommend it.

10

william

28 nov. 2025

·

Stannade 4 nätter

This is by far one of the nicest hotels I have ever stayed in. It is beautiful, very clean, and staff are very helpful, especially Mariah at the front desk.

This is by far one of the nicest hotels I have ever stayed in. It is beautiful, very clean, and staff are very helpful, especially Mariah at the front desk.

10

Dea

4 dec. 2025

·

Stannade 1 natt

The gentleman who checked us in was extremely pleasant and helpful!

The gentleman who checked us in was extremely pleasant and helpful!

10

Robyn

5 apr. 2025

·

Stannade 7 nätter

Staff was amazing and went above and beyond. Our favorite was DJ for he made sure we received the right room and was satisfied.

Staff was amazing and went above and beyond. Our favorite was DJ for he made sure we received the right room and was satisfied.

2

Roxanne

30 juni 2025

·

Stannade 1 natt

I waited FOREVER (over 5 hours) for my room to be available and had to demand for a MANAGER to get it. No one offered me water!!! I watched other guests being offered right before my eyes…Lovely. I would highly NOT recommend this hotel. Poor customer service from staff (maybe that’s why they don’t wear name tags!) and quality was not great for a highly rated hotel. Don’t let the good reviews fool you!!!

I waited FOREVER (over 5 hours) for my room to be available and had to demand for a MANAGER to get it. No one offered me water!!! I watched other guests being offered right before my eyes…Lovely. I would highly NOT recommend this hotel. Poor customer service from staff (maybe that’s why they don’t wear name tags!) and quality was not great for a highly rated hotel. Don’t let the good reviews fool you!!!

10

Krista

1 jan. 2026

·

Stannade 2 nätter

Steven and everyone at the front desk was extremely kind and attentive and gave great advice about where to go, park, get to the L, etc.

Steven and everyone at the front desk was extremely kind and attentive and gave great advice about where to go, park, get to the L, etc.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Utmärkt för evenemang på United Center och för tillgång till Rush, UIC och kollektivtrafik (Blue/Pink linjerna). De flesta tyckte att området var tryggt och lugnt, även om en del kände sig obekväma med att gå ensamma på natten eller noterade ett begränsat utbud av restauranger i närheten.

Relaterade gästrecensioner

10

sara

3 okt. 2025

·

Stannade 1 natt

We stayed here to attend a concert at the United Center. It was very comfortable and the staff was great.

We stayed here to attend a concert at the United Center. It was very comfortable and the staff was great.

8

Antoinette

14 dec. 2025

·

Stannade 3 nätter

The staff was super friendly, including the front desk, cleaning staff, and the bartender at the second-floor bar. The hotel is conveniently located to access the UIC West Campus or any of the numerous hospitals and clinics in the area. The room was super clean and reasonably roomy. In typical Chicago fashion, parking is super expensive. There are other hotels in the area that offer cheaper rates per night, provided you are willing to walk a few city blocks. I'm normally disappointed by a "free" hotel breakfast, but this one was really good. A variety of fresh, hot food and healthy options. The hotel lacks bell staff, which would be super helpful considering the parking situation. Additionally, the maintenance staff should be aware that people are sleeping and refrain from yelling at each other down the hallway. It is very disturbing. Other than that, this was a lovely hotel and I will likely stay again in the future.

The staff was super friendly, including the front desk, cleaning staff, and the bartender at the second-floor bar. The hotel is conveniently located to access the UIC West Campus or any of the numerous hospitals and clinics in the area. The room was super clean and reasonably roomy. In typical Chicago fashion, parking is super expensive. There are other hotels in the area that offer cheaper rates per night, provided you are willing to walk a few city blocks. I'm normally disappointed by a "free" hotel breakfast, but this one was really good. A variety of fresh, hot food and healthy options. The hotel lacks bell staff, which would be super helpful considering the parking situation. Additionally, the maintenance staff should be aware that people are sleeping and refrain from yelling at each other down the hallway. It is very disturbing. Other than that, this was a lovely hotel and I will likely stay again in the future.

2

Adam

15 sep. 2025

·

Stannade 1 natt

Had a reservation here, but the area was not great. We parked in front of the hotel and decided not to even get out of the car. The inside might be amazing. We had an event at the United Center, which is very close, but would not have made the walk, especially at night. Chose a nicer area instead.

Had a reservation here, but the area was not great. We parked in front of the hotel and decided not to even get out of the car. The inside might be amazing. We had an event at the United Center, which is very close, but would not have made the walk, especially at night. Chose a nicer area instead.

10

Alberto

14 dec. 2025

·

Stannade 2 nätter

Impressive location, great staff, super clean and modern and the best breakfast out of all the Hyatt House, Home and Hotels I’ve ever been. Expensive parking

Impressive location, great staff, super clean and modern and the best breakfast out of all the Hyatt House, Home and Hotels I’ve ever been. Expensive parking

8

Paul

18 sep. 2025

·

Stannade 2 nätter

Nice access to United center and trains. Excellent parking. Not many close restaurants.

Nice access to United center and trains. Excellent parking. Not many close restaurants.

10

Karina

10 nov. 2025

·

Stannade 3 nätter

Friendly staff, easy check in. Great connection to subway lines.

Friendly staff, easy check in. Great connection to subway lines.

8

Beth

19 sep. 2025

·

Stannade 1 natt

Please be careful kind of a sketchy area to walk to the United center

Please be careful kind of a sketchy area to walk to the United center

10

Martina

14 dec. 2025

·

Stannade 3 nätter

Great location for accessing downtown, convenient parking, quiet at night.

Great location for accessing downtown, convenient parking, quiet at night.

10

Tanya

15 nov. 2025

·

Stannade 1 natt

Great location to united center

Great location to united center

10

Sarah

4 jan. 2026

·

Stannade 1 natt

So close to the united center, nice clean room. Great breakfast. Friendly staff .

So close to the united center, nice clean room. Great breakfast. Friendly staff .

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukostens kvalitet bedöms ofta som mycket bra med varma alternativ, men vissa tyckte att den var smaklös, begränsad, trång eller långsam att fylla på. Utbudet av mat och öppettider i baren är begränsade.

Relaterade gästrecensioner

8

Sandy

28 dec. 2025

·

Stannade 1 natt

The room was nice and clean. The shower drain was loud and someone had set the clock alarm to go off at 8 a.m. The breakfast was a little bland and it would have been nice to have bacon as an option.

The room was nice and clean. The shower drain was loud and someone had set the clock alarm to go off at 8 a.m. The breakfast was a little bland and it would have been nice to have bacon as an option.

4

Shaline Gowda

9 okt. 2025

·

Stannade 4 nätter

Breakfast has limited option. No counters for fresh food Canned juice, No omlette Bar and grill has very limited options

Breakfast has limited option. No counters for fresh food Canned juice, No omlette Bar and grill has very limited options

8

Barun Bikash

7 dec. 2025

·

Stannade 5 nätter

Clean room, good breakfast, helpful stuff etc

Clean room, good breakfast, helpful stuff etc

10

Namita

26 dec. 2025

·

Stannade 3 nätter

Breakfast was mediocre

Breakfast was mediocre

8

Allen

5 okt. 2025

·

Stannade 1 natt

The room was very nice, just got downgraded because they didnt have the origional room available due to overbooking and got us a blow up mattress that wouldnt stay aired up.

The room was very nice, just got downgraded because they didnt have the origional room available due to overbooking and got us a blow up mattress that wouldnt stay aired up.

10

Alberto

14 dec. 2025

·

Stannade 2 nätter

Impressive location, great staff, super clean and modern and the best breakfast out of all the Hyatt House, Home and Hotels I’ve ever been. Expensive parking

Impressive location, great staff, super clean and modern and the best breakfast out of all the Hyatt House, Home and Hotels I’ve ever been. Expensive parking

10

Cynthia

7 sep. 2025

·

Stannade 1 natt

Breakfast if top rated. Something to eat for everyone in your family. Food is fantastic plus real food in today's world. Love this hotel!

Breakfast if top rated. Something to eat for everyone in your family. Food is fantastic plus real food in today's world. Love this hotel!

8

Ilyda

17 okt. 2025

·

Stannade 7 nätter

I had a 7 night stay, my 1st time in Chicago. Lobby was well-maintained, Asian gentleman at the reception was friendly & professional. Room was spacious & well-equipped but kitchen countertop was dirty & I had to clean it myself. Wish there were water dispensers/bottled water provided though. Breakfast was below average, spread was limited & food wasn't great quality. Gym was fantastic. Location was pretty quiet and safe, about 30 mins from city centre, 3-5 mins walk from the nearest metro. Overall had a comfortable stay but probably wouldn't stay again.

I had a 7 night stay, my 1st time in Chicago. Lobby was well-maintained, Asian gentleman at the reception was friendly & professional. Room was spacious & well-equipped but kitchen countertop was dirty & I had to clean it myself. Wish there were water dispensers/bottled water provided though. Breakfast was below average, spread was limited & food wasn't great quality. Gym was fantastic. Location was pretty quiet and safe, about 30 mins from city centre, 3-5 mins walk from the nearest metro. Overall had a comfortable stay but probably wouldn't stay again.

10

David

20 okt. 2025

·

Stannade 7 nätter

Breakfast options were good, however the room was often very crowded and they didn't open the overflow room soon enough. The reception staff were very friendly and attentive. Our room (528) was great but it would benefit from having some hooks - there was nowhere to hang bath towels

Breakfast options were good, however the room was often very crowded and they didn't open the overflow room soon enough. The reception staff were very friendly and attentive. Our room (528) was great but it would benefit from having some hooks - there was nowhere to hang bath towels

10

Sarah

4 jan. 2026

·

Stannade 1 natt

So close to the united center, nice clean room. Great breakfast. Friendly staff .

So close to the united center, nice clean room. Great breakfast. Friendly staff .

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

10

Beatriz

för 2 veckor sedan

·

Stannade 7 nätter

Tudo ótimo, voltaria sem pensar duas vezes

Tudo ótimo, voltaria sem pensar duas vezes

8

Monica

för 4 veckor sedan

·

Stannade 2 nätter

Perfect location. Mostly friendly staff. Staff was able to combine two reservations to avoid us having to move rooms which was a huge relief. Felt as though the room just had a quick wipe down prior to our arrival as some areas just seemed a little dirty, however, not terrible. Would be willing to stay here again.

Perfect location. Mostly friendly staff. Staff was able to combine two reservations to avoid us having to move rooms which was a huge relief. Felt as though the room just had a quick wipe down prior to our arrival as some areas just seemed a little dirty, however, not terrible. Would be willing to stay here again.

10

Carolyn

för 4 veckor sedan

·

Stannade 2 nätter

We were here for the duration of a hospital procedure and found everything about this hotel ldeal. Walking distance to the hospital and two train lines to get into the city center. The room had a kitchenette that worked out well for us needing a quick meal in off hours. The complimentary breakfast had a good variety of items to choose from. Bed was very comfortable. The bar drinks and food were also good.

We were here for the duration of a hospital procedure and found everything about this hotel ldeal. Walking distance to the hospital and two train lines to get into the city center. The room had a kitchenette that worked out well for us needing a quick meal in off hours. The complimentary breakfast had a good variety of items to choose from. Bed was very comfortable. The bar drinks and food were also good.

6

Maria

för 5 veckor sedan

·

Stannade 3 nätter

the room was clean but the showers seemed weak & need more water from the shower

the room was clean but the showers seemed weak & need more water from the shower

10

Catalina

26 aug. 2026

·

Stannade 7 nätter

Everything was great. The only thing I would suggest is making the breakfast a bit more international. The current options feel very American, so having some more universal choices, such as warm eggs, would be a nice addition. Overall, we had a great stay!

Everything was great. The only thing I would suggest is making the breakfast a bit more international. The current options feel very American, so having some more universal choices, such as warm eggs, would be a nice addition. Overall, we had a great stay!

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Priser för kommande datum

september 2026

sö	må	ti	on	to	fr	lö
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26 $295
27 $287	28 $372	29 $514	30 $356

oktober 2026

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