Palazzo Artemide - VRetreats, an SLH Hotel
From
US$183
/ night
Select dates to see prices and availability
From
US$183
/ night
About this property
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services.
Dining
For lunch or dinner, stop by Ristorante Amunì, a restaurant that specializes in Italian cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 40 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, bidets, and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Palazzo Artemide - VRetreats, SLH Collection, you'll be centrally located in Syracuse, steps from Cathedral of Syracuse and Piazza del Duomo. This hotel is 0.4 mi (0.7 km) from Palazzo Bellomo Regional Gallery and 0.7 mi (1.1 km) from Castello Maniace.
What's nearby
Church of St. Mary of the Immaculate Conception(0.1 Miles)
Cathedral of Syracuse(0.1 Miles)
Piazza del Duomo(0.1 Miles)
Palazzo Beneventano del Bosco(0.1 Miles)
Palazzo Municipale(0.1 Miles)
Palazzo Arcivescovile(0.1 Miles)
Arkimedeion Museum(0.1 Miles)
Syracuse Municipal Theater(0.1 Miles)
Fountain of Diana(0.1 Miles)
Piazza Archimede(0.1 Miles)
Palazzo Lanza(0.1 Miles)
Museum of the Sea of Syracuse(0.1 Miles)
Church of San Giuseppe(0.1 Miles)
Hypogeum of Cathedral Square(0.1 Miles)
Teatro dei Pupi(0.1 Miles)
The nearest major airport is Fontanarossa Airport (CTA)(39.7 Miles)
Parking
Airport shuttle
Restaurant
Non-smoking rooms
Room service
Valet parking
Location
Via Roma, 66, Syracuse, Italy
Church of St. Mary of the Immaculate Conception (0.1 Miles)
Cathedral of Syracuse (0.1 Miles)
Piazza del Duomo (0.1 Miles)
Palazzo Beneventano del Bosco (0.1 Miles)
Palazzo Municipale (0.1 Miles)
Palazzo Arcivescovile (0.1 Miles)
Room options
4
Deluxe Double Room, 1 Double Bed
Room details
1 Double Bed
Sleeps 2
258 ft²
Air ConditioningWi-Fi (Free)Mini Bar
4
Suite
Room details
1 Double Bed
and 1 Sofa Bed
Sleeps 3
463 ft²
Air ConditioningWi-Fi (Free)Crib(s) (Free)
4
Superior Double Room
Room details
1 Large Double Bed
Sleeps 2
215 ft²
Air ConditioningWi-Fi (Free)Mini Bar
3
Junior Suite Executive
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
441 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Junior Suite
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 3
377 ft²
Air ConditioningWi-Fi (Free)Crib(s) (Free)
Guest reviews of Palazzo Artemide - VRetreats, an SLH Hotel
9.3
Superb
Based on 694 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Travellers praise Palazzo Artemide - VRetreats, an SLH Hotel for its exceptional staff, elegant modern rooms, and a prime Ortigia location steps from the Duomo, while noting challenges driving to the property and occasional noise depending on room and surroundings.
Read moreWas this helpful?
What guests think
Travellers praise Palazzo Artemide - VRetreats, an SLH Hotel for its exceptional staff, elegant modern rooms, and a prime Ortigia location steps from the Duomo, while noting challenges driving to the property and occasional noise depending on room and surroundings.
Most reviews highlight very high cleanliness and comfortable, well-equipped rooms; a few mention odors, firm beds, or limited natural light in some rooms. There is no elevator, and valet parking is available for those arriving by car. Dining is praised, though some reported a modest breakfast selection, slow replenishment, pricey drinks, or an automatic tip on the bill. Expect a stylish, centrally located stay with standout service.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Valet parking is available, but reaching the property by car through narrow streets can be tricky for some. Several reviews note there is no elevator, and a few mention pricey bar drinks.
Related guest reviews
10
sue
11 Oct 2023
·
Stayed 1 night
Staff went above and beyond. Parking - valet for 30 euros a day, which was a great price considering. Very hard to drive to hotel through tiny streets and Google Maps lead us astray. Staff packed us a breakfast for our early departure. Comfy room and bed.
Staff went above and beyond. Parking - valet for 30 euros a day, which was a great price considering. Very hard to drive to hotel through tiny streets and Google Maps lead us astray. Staff packed us a breakfast for our early departure. Comfy room and bed.
10
Belinda
8 Aug 2025
·
Stayed 3 nights
Fantastic location and modern hotel The negatives was parking it was extremely stressful to get the vehicle to the hotel The other issue I had there was a tip included in the final invoice this should not be done. Should you wish to tip it should be seperate and an amount of your choosing
Fantastic location and modern hotel The negatives was parking it was extremely stressful to get the vehicle to the hotel The other issue I had there was a tip included in the final invoice this should not be done. Should you wish to tip it should be seperate and an amount of your choosing
8
Edward
1 Nov 2023
·
Stayed 2 nights
The hotel is perfectly clean with beautiful furnishings, flooring, et cetera. There is no lift which is a major negative. The location is perfect practically attached to the duomo and on the main square. The breakfast buffet was one of the smaller ones I've seen in Italy or Sicily. The staff was helpful and friendly enough perhaps a little bit aloof. My classic room had no view and I looked into a tiny unkept courtyard, although there was a banana tree out there. The AC fan had an annoying sound like there was a wind storm going on outside. So a clean beautiful building and rooms but I found it a little sterile and the negatives of no lift and light breakfast would cause me to choose a different place next time. As for the view, other rooms had balconies on the Piazza so that would be good, but my room felt too isolated and was at the top of 3 flights of stairs straight up, then you had to walk down a few additional stairs to reach the door. This is just my honest report of the plusses and minuses.
The hotel is perfectly clean with beautiful furnishings, flooring, et cetera. There is no lift which is a major negative. The location is perfect practically attached to the duomo and on the main square. The breakfast buffet was one of the smaller ones I've seen in Italy or Sicily. The staff was helpful and friendly enough perhaps a little bit aloof. My classic room had no view and I looked into a tiny unkept courtyard, although there was a banana tree out there. The AC fan had an annoying sound like there was a wind storm going on outside. So a clean beautiful building and rooms but I found it a little sterile and the negatives of no lift and light breakfast would cause me to choose a different place next time. As for the view, other rooms had balconies on the Piazza so that would be good, but my room felt too isolated and was at the top of 3 flights of stairs straight up, then you had to walk down a few additional stairs to reach the door. This is just my honest report of the plusses and minuses.
10
Greg
11 Jun 2025
·
Stayed 3 nights
Palazzo Artemide is one of the best hotels I have ever stayed in. Very attentive staff. The hotel itself is gorgeous and located in the heart of Ortigia. Rooms are spacious and air-conditioned (invaluable during the heat wave going on at the time). And the valet parking is extremely helpful, given that street parking in Ortigia is next to impossible. The restaurant and bar are less impressive, but otherwise it was a five-star experience.
Palazzo Artemide is one of the best hotels I have ever stayed in. Very attentive staff. The hotel itself is gorgeous and located in the heart of Ortigia. Rooms are spacious and air-conditioned (invaluable during the heat wave going on at the time). And the valet parking is extremely helpful, given that street parking in Ortigia is next to impossible. The restaurant and bar are less impressive, but otherwise it was a five-star experience.
10
Belinda
8 Aug 2025
·
Stayed 4 nights
Fantastic location and modern hotel The negatives was parking it was extremely stressful to get the vehicle to the hotel The other issue I had there was a tip included in the final invoice this should not be done. Should you wish to tip it should be seperate and an amount of your choosing
Fantastic location and modern hotel The negatives was parking it was extremely stressful to get the vehicle to the hotel The other issue I had there was a tip included in the final invoice this should not be done. Should you wish to tip it should be seperate and an amount of your choosing
10
Grace
11 Jun 2025
·
Stayed 2 nights
Amazing hotel in the center. Getting there with a car is tricky and GPS can lead you to very narrow alley but once you get there everything else is smooth. Staff were very attentive and nice.
Amazing hotel in the center. Getting there with a car is tricky and GPS can lead you to very narrow alley but once you get there everything else is smooth. Staff were very attentive and nice.
6
Anca
3 Jul 2023
·
Be aware that the property doesn’t have elevator. The breakfast has very limited options, and some rooms have very small windows with almost no natural light. Good location and beautiful building.
Be aware that the property doesn’t have elevator. The breakfast has very limited options, and some rooms have very small windows with almost no natural light. Good location and beautiful building.
10
Anastasia
3 May 2025
·
Stayed 1 night
Beautiful property in Ortigia within a pedestrian zone. Rooms are large, with excellent bathroom products. Nice breakfast buffet with lots of choice. Staff are very accommodating. Just be aware if you are driving, even with the directions provided by the hotel, it can be confusing to locate it. The hotel will valet your car and then all is fine.
Beautiful property in Ortigia within a pedestrian zone. Rooms are large, with excellent bathroom products. Nice breakfast buffet with lots of choice. Staff are very accommodating. Just be aware if you are driving, even with the directions provided by the hotel, it can be confusing to locate it. The hotel will valet your car and then all is fine.
6
stephane
28 Apr 2024
·
Stayed 1 night
perfectly situated hotel, polite and nice staff, but rooms lack of light and balconies could have been adapted to have a view (like put a little platform), breakfast was little disappointing with the lack of freshly orange local juice that you can find in any local bar for a few bucks … bacon was really dry, eggs overcooked, no pistachio croissant or granita… bar was with great proposal, but overpriced on the spritz, all the other drinks were justly priced and great
perfectly situated hotel, polite and nice staff, but rooms lack of light and balconies could have been adapted to have a view (like put a little platform), breakfast was little disappointing with the lack of freshly orange local juice that you can find in any local bar for a few bucks … bacon was really dry, eggs overcooked, no pistachio croissant or granita… bar was with great proposal, but overpriced on the spritz, all the other drinks were justly priced and great
10
Peter
11 Jun 2025
·
Stayed 3 nights
Absolutely central position behind the cathedral. Very smart and well looked after property with some lovely staff. Always smelt amazing and was cool, which is important in the heat of Sicily. Attached restaurant was lovely. Our only criticisms are: cost of drinks in the hotel and the selection at breakfast was limited and not always replenished quickly enough. Would stay again.
Absolutely central position behind the cathedral. Very smart and well looked after property with some lovely staff. Always smelt amazing and was cool, which is important in the heat of Sicily. Attached restaurant was lovely. Our only criticisms are: cost of drinks in the hotel and the selection at breakfast was limited and not always replenished quickly enough. Would stay again.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Reviews consistently describe the hotel and rooms as very clean. A few guests reported lingering odors or dirty carpets.
Related guest reviews
10
michael
20 May 2024
·
Stayed 3 nights
This is a beautiful property. Very convenient location. Very clean. The only suggestion I have for the hotel is to put irons and ironing boards in rooms.
This is a beautiful property. Very convenient location. Very clean. The only suggestion I have for the hotel is to put irons and ironing boards in rooms.
10
Leighton
26 May 2024
·
Stayed 2 nights
This was by far the best hotel we stayed at on our trip to Sicily. The staff were by far the most accommodating and nothing was too much trouble. The room and hotel were exceptionally clean. I would definitely stay here again
This was by far the best hotel we stayed at on our trip to Sicily. The staff were by far the most accommodating and nothing was too much trouble. The room and hotel were exceptionally clean. I would definitely stay here again
4
tanyce
1 Nov 2025
·
Stayed 5 nights
Room had a terrible odor
Room had a terrible odor
10
Gaspare
22 Oct 2025
·
Stayed 3 nights
Very courteous staff. Excellent location close to everything. Room was modern and clean. Highly recommend.
Very courteous staff. Excellent location close to everything. Room was modern and clean. Highly recommend.
10
Judit
21 Apr 2025
·
Stayed 1 night
We spent a week in Italy and Sicily with multiple stops , this hotel was my favorite! Very charming , historic but perfectly remodeled building , close to everything. We used valet parking with the hotel, very smoothly operated and easy option. Our junior suite was the biggest and nicest during this trip, immaculately clean and well stacked. The staff were helpful and kind. The breakfast could have been a little better ( we tried both the buffet and Ala carte options in the family ) but overall a very satisfying visit!
We spent a week in Italy and Sicily with multiple stops , this hotel was my favorite! Very charming , historic but perfectly remodeled building , close to everything. We used valet parking with the hotel, very smoothly operated and easy option. Our junior suite was the biggest and nicest during this trip, immaculately clean and well stacked. The staff were helpful and kind. The breakfast could have been a little better ( we tried both the buffet and Ala carte options in the family ) but overall a very satisfying visit!
10
Martin
6 Jun 2025
·
Stayed 2 nights
Palazzo Artemide is an excellent hotel in a perfect location right next to the Piazza Minerva. The rooms are spacious, clean and nicely decorated. The staff is very friendly and helpful. Included breakfast is great. It has the touch of a luxury hotel. Not easy to find by car, but they help you then with valet parking. Or you can park at the Palace Ortega Hotel for 24 hours and take a taxi to the hotel. Cost is similar. We enjoyed our two night stay in this great hotel and great town.
Palazzo Artemide is an excellent hotel in a perfect location right next to the Piazza Minerva. The rooms are spacious, clean and nicely decorated. The staff is very friendly and helpful. Included breakfast is great. It has the touch of a luxury hotel. Not easy to find by car, but they help you then with valet parking. Or you can park at the Palace Ortega Hotel for 24 hours and take a taxi to the hotel. Cost is similar. We enjoyed our two night stay in this great hotel and great town.
8
ZGKOUVA
16 Sept 2025
·
Stayed 2 nights
ΤΟ ΞΕΝΟΔΟΧΕΙΟ ΚΑΙ ΤΟ ΠΡΟΣΩΠΙΚΟ ΗΤΑΝΕ ΑΡΙΣΤΟ . ΤΟ ΜΟΝΟ ΠΟΛΥ ΜΕΓΑΛΟ ΠΡΟΒΛΗΜΑ ΗΤΑΝΕ Η ΜΥΡΩΔΙΑ ΣΤΟ ΔΩΜΑΤΙΟ , ΜΥΡΙΖΕ ΤΟ ΒΕΛΟΥΔΟ ΑΠΟ ΤΟ ΚΕΦΑΛΑΡΙ ΤΟΥ ΚΡΕΒΑΤΙΟΥ . ΑΚΟΜΑ ΚΑΙ ΟΤΑΝ ΤΟ ΞΑΝΑΚΑΘΑΡΙΣΑΝΕ Η ΜΥΡΩΔΙΑ ΔΕΝ ΕΦΥΓΕ ΠΟΤΕ , ΔΕΝ ΜΠΟΡΕΣΑΜΕ ΝΑ ΚΟΙΜΗΘΟΥΜΕ
ΤΟ ΞΕΝΟΔΟΧΕΙΟ ΚΑΙ ΤΟ ΠΡΟΣΩΠΙΚΟ ΗΤΑΝΕ ΑΡΙΣΤΟ . ΤΟ ΜΟΝΟ ΠΟΛΥ ΜΕΓΑΛΟ ΠΡΟΒΛΗΜΑ ΗΤΑΝΕ Η ΜΥΡΩΔΙΑ ΣΤΟ ΔΩΜΑΤΙΟ , ΜΥΡΙΖΕ ΤΟ ΒΕΛΟΥΔΟ ΑΠΟ ΤΟ ΚΕΦΑΛΑΡΙ ΤΟΥ ΚΡΕΒΑΤΙΟΥ . ΑΚΟΜΑ ΚΑΙ ΟΤΑΝ ΤΟ ΞΑΝΑΚΑΘΑΡΙΣΑΝΕ Η ΜΥΡΩΔΙΑ ΔΕΝ ΕΦΥΓΕ ΠΟΤΕ , ΔΕΝ ΜΠΟΡΕΣΑΜΕ ΝΑ ΚΟΙΜΗΘΟΥΜΕ
10
william
23 Apr 2025
·
Stayed 3 nights
Wonderful property, the staff were extremely helpful and knowledgeable. The location is right in the heart of the city. The rooms were comfortable and clean. Loved it and would highly recommend
Wonderful property, the staff were extremely helpful and knowledgeable. The location is right in the heart of the city. The rooms were comfortable and clean. Loved it and would highly recommend
8
Ralph-Charles
29 Dec 2025
·
Stayed 3 nights
The room was always clean and bed sheets changed regularly. The staff very helpful and accommodating. We haven’t tried breakfast.
The room was always clean and bed sheets changed regularly. The staff very helpful and accommodating. We haven’t tried breakfast.
8
Gabriel Alvarez
17 Jun 2024
·
Stayed 3 nights
El servicio muy lento las alfombras super sucias
El servicio muy lento las alfombras super sucias
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are modern, comfortable, and often spacious, with some offering balconies or views. Some guests noted limited natural light or street and hallway noise, and a few mentioned firm beds or AC fan noise.
Related guest reviews
8
Fabien
10 Aug 2024
·
Stayed 2 nights
Wonderful hotel in the center of Ortigia. We recommend. Unfortunately, it was a little bit noisy.
Wonderful hotel in the center of Ortigia. We recommend. Unfortunately, it was a little bit noisy.
10
Roberto
30 Sept 2025
·
Stayed 3 nights
This hotel is really a gem. It is close to all attraction, the staff is so welcoming, helpful and friendly. Our room was big and comfortable. The only thing that bothered us is an automatic light that was turning on at night from the mini bar station in the room on your way to the bathroom. The staff was really helpful and deactivated that light when ask. To access the hotel with a car it is tricky because you have to drive in a narrow pedestrian type of street. That being said it is very well explained by the staff and easy after you didn't once. I would recommend that hotel. We liked it so much that we decided to stay one more night.
This hotel is really a gem. It is close to all attraction, the staff is so welcoming, helpful and friendly. Our room was big and comfortable. The only thing that bothered us is an automatic light that was turning on at night from the mini bar station in the room on your way to the bathroom. The staff was really helpful and deactivated that light when ask. To access the hotel with a car it is tricky because you have to drive in a narrow pedestrian type of street. That being said it is very well explained by the staff and easy after you didn't once. I would recommend that hotel. We liked it so much that we decided to stay one more night.
8
Jessica
22 Jun 2023
·
Stayed 3 nights
Very nice staff. The room is very noisy but it is the city so it’s expected.
Very nice staff. The room is very noisy but it is the city so it’s expected.
8
Edward
1 Nov 2023
·
Stayed 2 nights
The hotel is perfectly clean with beautiful furnishings, flooring, et cetera. There is no lift which is a major negative. The location is perfect practically attached to the duomo and on the main square. The breakfast buffet was one of the smaller ones I've seen in Italy or Sicily. The staff was helpful and friendly enough perhaps a little bit aloof. My classic room had no view and I looked into a tiny unkept courtyard, although there was a banana tree out there. The AC fan had an annoying sound like there was a wind storm going on outside. So a clean beautiful building and rooms but I found it a little sterile and the negatives of no lift and light breakfast would cause me to choose a different place next time. As for the view, other rooms had balconies on the Piazza so that would be good, but my room felt too isolated and was at the top of 3 flights of stairs straight up, then you had to walk down a few additional stairs to reach the door. This is just my honest report of the plusses and minuses.
The hotel is perfectly clean with beautiful furnishings, flooring, et cetera. There is no lift which is a major negative. The location is perfect practically attached to the duomo and on the main square. The breakfast buffet was one of the smaller ones I've seen in Italy or Sicily. The staff was helpful and friendly enough perhaps a little bit aloof. My classic room had no view and I looked into a tiny unkept courtyard, although there was a banana tree out there. The AC fan had an annoying sound like there was a wind storm going on outside. So a clean beautiful building and rooms but I found it a little sterile and the negatives of no lift and light breakfast would cause me to choose a different place next time. As for the view, other rooms had balconies on the Piazza so that would be good, but my room felt too isolated and was at the top of 3 flights of stairs straight up, then you had to walk down a few additional stairs to reach the door. This is just my honest report of the plusses and minuses.
10
Kathleen
15 Aug 2024
·
Stayed 1 night
This hotel is exceptional! The room was large and elegant. The staff were helpful and wonderful and you can’t beat the location!
This hotel is exceptional! The room was large and elegant. The staff were helpful and wonderful and you can’t beat the location!
8
Vivian
22 May 2025
·
Stayed 1 night
Fantastic location and hotel is renovated with all the modern conveniences in an old palazzo with charm. Great air conditioning and comfortable room with a modern bathroom.
Fantastic location and hotel is renovated with all the modern conveniences in an old palazzo with charm. Great air conditioning and comfortable room with a modern bathroom.
10
lisa
11 Oct 2025
·
Stayed 3 nights
Beautiful hotel in a convenient but quiet area right behind the duomo! The staff was very helpful, especially when I had to ask for advice during a train strike. The room was a nice size and beautifully decorated. Even with a balcony that opened onto the palazzo, there was no noise at night. Would definitely return!
Beautiful hotel in a convenient but quiet area right behind the duomo! The staff was very helpful, especially when I had to ask for advice during a train strike. The room was a nice size and beautifully decorated. Even with a balcony that opened onto the palazzo, there was no noise at night. Would definitely return!
8
orla
31 Oct 2023
·
Stayed 1 night
great location , excellent staff. rooms are very loud, can hear everything on the street below and in the hallways. beds and pillows very stiff and uncomfortable. no water for guests in the room.
great location , excellent staff. rooms are very loud, can hear everything on the street below and in the hallways. beds and pillows very stiff and uncomfortable. no water for guests in the room.
10
Cheri
23 May 2025
·
Stayed 3 nights
Beautiful property with a lovely room with loft and two bathrooms!
Beautiful property with a lovely room with loft and two bathrooms!
6
Nina
11 Oct 2023
·
Stayed 3 nights
Hotel Roma is very difficult to find, but it’s in a great location in the city. The only way to visit with a car is really to use their valet service which is 30 Euros per day. The rooms are small for the cost, but clean and comfortable. The staff is friendly, but slow to respond to requests (safe malfunctioned in room, bath towels were not left after cleaning). breakfast was excellent, but it’s difficult to get service for coffee (yes, multiple America cups) on the patio. The dinner menu is very limited, and unless you plan to order dinner, expect some push back for having a drink on the patio, regardless of the time. Dinner menu is quite limited, but there are so many other options that it’s not an issue.
Hotel Roma is very difficult to find, but it’s in a great location in the city. The only way to visit with a car is really to use their valet service which is 30 Euros per day. The rooms are small for the cost, but clean and comfortable. The staff is friendly, but slow to respond to requests (safe malfunctioned in room, bath towels were not left after cleaning). breakfast was excellent, but it’s difficult to get service for coffee (yes, multiple America cups) on the patio. The dinner menu is very limited, and unless you plan to order dinner, expect some push back for having a drink on the patio, regardless of the time. Dinner menu is quite limited, but there are so many other options that it’s not an issue.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, attentive, and proactive, with staff helping with directions, bookings, and special requests. A few reviews noted occasional delays, but sentiment is overwhelmingly positive.
Related guest reviews
10
Carolyn
10 Oct 2023
·
Stayed 3 nights
This was the most beautiful hotel we have stayed in. The staff were outstanding
This was the most beautiful hotel we have stayed in. The staff were outstanding
10
eric
28 Sept 2023
·
Stayed 1 night
Front desk attendant was excellent. Helped us with our vehicle and luggage. Welcoming and attentive. Sorry I did not get his name. Hotel is in the heart of Ortigia. Driving to location is not easy but once you are there it’s worth it. Food and drinks at hotel restaurant was excellent.
Front desk attendant was excellent. Helped us with our vehicle and luggage. Welcoming and attentive. Sorry I did not get his name. Hotel is in the heart of Ortigia. Driving to location is not easy but once you are there it’s worth it. Food and drinks at hotel restaurant was excellent.
10
Roberto
30 Sept 2025
·
Stayed 3 nights
This hotel is really a gem. It is close to all attraction, the staff is so welcoming, helpful and friendly. Our room was big and comfortable. The only thing that bothered us is an automatic light that was turning on at night from the mini bar station in the room on your way to the bathroom. The staff was really helpful and deactivated that light when ask. To access the hotel with a car it is tricky because you have to drive in a narrow pedestrian type of street. That being said it is very well explained by the staff and easy after you didn't once. I would recommend that hotel. We liked it so much that we decided to stay one more night.
This hotel is really a gem. It is close to all attraction, the staff is so welcoming, helpful and friendly. Our room was big and comfortable. The only thing that bothered us is an automatic light that was turning on at night from the mini bar station in the room on your way to the bathroom. The staff was really helpful and deactivated that light when ask. To access the hotel with a car it is tricky because you have to drive in a narrow pedestrian type of street. That being said it is very well explained by the staff and easy after you didn't once. I would recommend that hotel. We liked it so much that we decided to stay one more night.
10
Spencer
17 Oct 2024
·
Stayed 1 night
Excellent stay, newly renovated hotel, and excellent staff.
Excellent stay, newly renovated hotel, and excellent staff.
10
Gaspare
22 Oct 2025
·
Stayed 3 nights
Very courteous staff. Excellent location close to everything. Room was modern and clean. Highly recommend.
Very courteous staff. Excellent location close to everything. Room was modern and clean. Highly recommend.
10
lisa
11 Oct 2025
·
Stayed 3 nights
Beautiful hotel in a convenient but quiet area right behind the duomo! The staff was very helpful, especially when I had to ask for advice during a train strike. The room was a nice size and beautifully decorated. Even with a balcony that opened onto the palazzo, there was no noise at night. Would definitely return!
Beautiful hotel in a convenient but quiet area right behind the duomo! The staff was very helpful, especially when I had to ask for advice during a train strike. The room was a nice size and beautifully decorated. Even with a balcony that opened onto the palazzo, there was no noise at night. Would definitely return!
10
Graham
21 Oct 2024
·
Stayed 6 nights
Great location, excellent service, clean and comfortable
Great location, excellent service, clean and comfortable
10
Grace
11 Jun 2025
·
Stayed 2 nights
Amazing hotel in the center. Getting there with a car is tricky and GPS can lead you to very narrow alley but once you get there everything else is smooth. Staff were very attentive and nice.
Amazing hotel in the center. Getting there with a car is tricky and GPS can lead you to very narrow alley but once you get there everything else is smooth. Staff were very attentive and nice.
10
Anne
7 Oct 2024
·
Stayed 2 nights
5 STARS - great property, great location, super staff, everything was top notch, would totally stay there again!
5 STARS - great property, great location, super staff, everything was top notch, would totally stay there again!
10
Mark
8 May 2024
·
Stayed 4 nights
Even before we walked in the door, the staff had begun to demonstrate the superior level of their service. Parking even our tiny car was a challenge due to the narrow street, but two of the staff arrived almost simultaneously and got us parked with ease. Superior service continued with each member of the staff and management, making our stay easy and most enjoyable. A part of what made the service so exemplary was the positively delightful friendly demeanor of them all. A special nod to Ermina at the front desk, for making us feel as if she were welcoming us into her home. Luca at the front desk was extremely helpful and accommodating for our every need. Each day started in the most upbeat and uplifting way as we were greeted each morning by Luisa. She is the embodiment of a genuine warm soul. But the accommodations were wonderful as well, we enjoyed our room very much. I truly hated to leave.
Even before we walked in the door, the staff had begun to demonstrate the superior level of their service. Parking even our tiny car was a challenge due to the narrow street, but two of the staff arrived almost simultaneously and got us parked with ease. Superior service continued with each member of the staff and management, making our stay easy and most enjoyable. A part of what made the service so exemplary was the positively delightful friendly demeanor of them all. A special nod to Ermina at the front desk, for making us feel as if she were welcoming us into her home. Luca at the front desk was extremely helpful and accommodating for our every need. Each day started in the most upbeat and uplifting way as we were greeted each morning by Luisa. She is the embodiment of a genuine warm soul. But the accommodations were wonderful as well, we enjoyed our room very much. I truly hated to leave.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Exceptionally central in Ortigia near the Duomo, close to restaurants, shops, and sights; easy to explore on foot. Drivers should expect narrow, pedestrian-style streets.
Related guest reviews
10
Julia
26 Jul 2023
·
Stayed 1 night
Beautiful hotel in a fabulous location. Friendly helpful staff helped us with parking for our car and gave us a fan when the aircon struggled to keep our room cool during a 44C heatwave. Rooms are large and comfortable. The reception and bar area are stunning. And the hotel is situated just a 2 min walk from the Duomo. I highly recommend.
Beautiful hotel in a fabulous location. Friendly helpful staff helped us with parking for our car and gave us a fan when the aircon struggled to keep our room cool during a 44C heatwave. Rooms are large and comfortable. The reception and bar area are stunning. And the hotel is situated just a 2 min walk from the Duomo. I highly recommend.
10
Alejandro
29 Jun 2024
·
Stayed 3 nights
Location, locatio, location
Location, locatio, location
10
martina
10 Aug 2024
·
Stayed 2 nights
Best location in town
Best location in town
10
Javier
27 Sept 2025
·
Stayed 4 nights
Habitación muy limpia Buen servicio Muchas tiendas al rededor Complicado llegar en auto
Habitación muy limpia Buen servicio Muchas tiendas al rededor Complicado llegar en auto
10
Gaspare
22 Oct 2025
·
Stayed 3 nights
Very courteous staff. Excellent location close to everything. Room was modern and clean. Highly recommend.
Very courteous staff. Excellent location close to everything. Room was modern and clean. Highly recommend.
10
lisa
11 Oct 2025
·
Stayed 3 nights
Beautiful hotel in a convenient but quiet area right behind the duomo! The staff was very helpful, especially when I had to ask for advice during a train strike. The room was a nice size and beautifully decorated. Even with a balcony that opened onto the palazzo, there was no noise at night. Would definitely return!
Beautiful hotel in a convenient but quiet area right behind the duomo! The staff was very helpful, especially when I had to ask for advice during a train strike. The room was a nice size and beautifully decorated. Even with a balcony that opened onto the palazzo, there was no noise at night. Would definitely return!
10
Michael
22 Sept 2024
·
Stayed 3 nights
A great hotel in an excellent location 100 metres from the Duomo square. Lots of restaurants and bars nearby and very safe and quiet. Breakfast can be inside or out in the square and has all the choices you would need. Concierge for our bags and staff to recommend and book for you. Taxis drop off out front.
A great hotel in an excellent location 100 metres from the Duomo square. Lots of restaurants and bars nearby and very safe and quiet. Breakfast can be inside or out in the square and has all the choices you would need. Concierge for our bags and staff to recommend and book for you. Taxis drop off out front.
10
Graham
21 Oct 2024
·
Stayed 6 nights
Great location, excellent service, clean and comfortable
Great location, excellent service, clean and comfortable
10
Linda
11 Sept 2023
·
Stayed 2 nights
Great location. Easy to walk island. Breakfast was amazing.
Great location. Easy to walk island. Breakfast was amazing.
10
Rupert
30 Aug 2024
·
Stayed 3 nights
Wonderful hotel, perfect location in central Ortgia. Beautiful building. Loved it.
Wonderful hotel, perfect location in central Ortgia. Beautiful building. Loved it.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Many enjoyed breakfast and the on-site restaurant, including seating on the piazza. Others found the breakfast selection modest or slow to be replenished, noted pricey drinks, or reported an automatic tip on the bill.
Related guest reviews
10
Natalia
16 Jun 2024
·
Stayed 3 nights
Hotel recentemente reformado, de ótimo bom gosto, extremamente bem localizado. Equipe atenciosa, educada e simpática, destaque para Ermínia (recepção) e um rapaz argentino, que não me recordo o nome. Mesmo assim, todos, sem exceção são muito gentis. Café de manhã excelente, possibilidade de ser tomado na praça. Os drinks do hotel são excelentes, apesar de um preço um pouco salgado. Os lençóis são ótimos, chuveiro ótimo, Kits amenities incrivel, cama confortabilíssima. Pegam seu carro e levam para estacionamento. Cobram por isso, mas o serviço é excelente. Fizemos uma viagem por toda Sicília e este foi o melhor hotel em todos os sentidos. Se couber em seu orçamento, indico de olhos fechados!
Hotel recentemente reformado, de ótimo bom gosto, extremamente bem localizado. Equipe atenciosa, educada e simpática, destaque para Ermínia (recepção) e um rapaz argentino, que não me recordo o nome. Mesmo assim, todos, sem exceção são muito gentis. Café de manhã excelente, possibilidade de ser tomado na praça. Os drinks do hotel são excelentes, apesar de um preço um pouco salgado. Os lençóis são ótimos, chuveiro ótimo, Kits amenities incrivel, cama confortabilíssima. Pegam seu carro e levam para estacionamento. Cobram por isso, mas o serviço é excelente. Fizemos uma viagem por toda Sicília e este foi o melhor hotel em todos os sentidos. Se couber em seu orçamento, indico de olhos fechados!
10
Belinda
8 Aug 2025
·
Stayed 3 nights
Fantastic location and modern hotel The negatives was parking it was extremely stressful to get the vehicle to the hotel The other issue I had there was a tip included in the final invoice this should not be done. Should you wish to tip it should be seperate and an amount of your choosing
Fantastic location and modern hotel The negatives was parking it was extremely stressful to get the vehicle to the hotel The other issue I had there was a tip included in the final invoice this should not be done. Should you wish to tip it should be seperate and an amount of your choosing
10
Joseph
7 Aug 2023
·
Stayed 2 nights
Both facilities and staff are top notch. Moreover, the chef is inspired and we recommend leaving at least one evening to dine at the hotel.
Both facilities and staff are top notch. Moreover, the chef is inspired and we recommend leaving at least one evening to dine at the hotel.
10
Anthony
25 Jul 2025
·
Stayed 3 nights
Great staff and location. Food was amazing at the restaurant, highly recommend.
Great staff and location. Food was amazing at the restaurant, highly recommend.
10
Vanessa
11 Jun 2025
·
Stayed 2 nights
The breakfast is amazing, staff was amazing and it’s in the center of town
The breakfast is amazing, staff was amazing and it’s in the center of town
10
Martin
6 Jun 2025
·
Stayed 2 nights
Palazzo Artemide is an excellent hotel in a perfect location right next to the Piazza Minerva. The rooms are spacious, clean and nicely decorated. The staff is very friendly and helpful. Included breakfast is great. It has the touch of a luxury hotel. Not easy to find by car, but they help you then with valet parking. Or you can park at the Palace Ortega Hotel for 24 hours and take a taxi to the hotel. Cost is similar. We enjoyed our two night stay in this great hotel and great town.
Palazzo Artemide is an excellent hotel in a perfect location right next to the Piazza Minerva. The rooms are spacious, clean and nicely decorated. The staff is very friendly and helpful. Included breakfast is great. It has the touch of a luxury hotel. Not easy to find by car, but they help you then with valet parking. Or you can park at the Palace Ortega Hotel for 24 hours and take a taxi to the hotel. Cost is similar. We enjoyed our two night stay in this great hotel and great town.
8
Salim El
6 Jun 2025
·
Stayed 3 nights
Nicely located in the heart of Ortigia, but I have been in quieter hotels nearby, hearing the doors of other rooms slammed in the morning for 3 continuous days is not a pleasant experience at all, as well as some of the nearby sites restoration (they literally start as early as 8AM). The breakfast is poor compared to the nightly rates! In my opinion, this is an over priced hotel and not worth it, unless you have no other choice.
Nicely located in the heart of Ortigia, but I have been in quieter hotels nearby, hearing the doors of other rooms slammed in the morning for 3 continuous days is not a pleasant experience at all, as well as some of the nearby sites restoration (they literally start as early as 8AM). The breakfast is poor compared to the nightly rates! In my opinion, this is an over priced hotel and not worth it, unless you have no other choice.
10
ANITA
29 Aug 2024
·
Stayed 5 nights
We have had a perfect vacation.The hotel is beautiful and classically stylish.The staff are genuinely warm and attentive.Having breakfast outside on the patio was something we looked forward to every morning. On the one occasion we had dinner at the hotel,it was wonderful.Ortigia is picture postcard beautiful with an abundance of excellent restaurants , architecture, history and enough fashion stores for any one who is interested.
We have had a perfect vacation.The hotel is beautiful and classically stylish.The staff are genuinely warm and attentive.Having breakfast outside on the patio was something we looked forward to every morning. On the one occasion we had dinner at the hotel,it was wonderful.Ortigia is picture postcard beautiful with an abundance of excellent restaurants , architecture, history and enough fashion stores for any one who is interested.
6
stephane
28 Apr 2024
·
Stayed 1 night
perfectly situated hotel, polite and nice staff, but rooms lack of light and balconies could have been adapted to have a view (like put a little platform), breakfast was little disappointing with the lack of freshly orange local juice that you can find in any local bar for a few bucks … bacon was really dry, eggs overcooked, no pistachio croissant or granita… bar was with great proposal, but overpriced on the spritz, all the other drinks were justly priced and great
perfectly situated hotel, polite and nice staff, but rooms lack of light and balconies could have been adapted to have a view (like put a little platform), breakfast was little disappointing with the lack of freshly orange local juice that you can find in any local bar for a few bucks … bacon was really dry, eggs overcooked, no pistachio croissant or granita… bar was with great proposal, but overpriced on the spritz, all the other drinks were justly priced and great
10
Peter
11 Jun 2025
·
Stayed 3 nights
Absolutely central position behind the cathedral. Very smart and well looked after property with some lovely staff. Always smelt amazing and was cool, which is important in the heat of Sicily. Attached restaurant was lovely. Our only criticisms are: cost of drinks in the hotel and the selection at breakfast was limited and not always replenished quickly enough. Would stay again.
Absolutely central position behind the cathedral. Very smart and well looked after property with some lovely staff. Always smelt amazing and was cool, which is important in the heat of Sicily. Attached restaurant was lovely. Our only criticisms are: cost of drinks in the hotel and the selection at breakfast was limited and not always replenished quickly enough. Would stay again.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Brigyte
2 Sept 2026
·
Stayed 2 nights
Great experience with an amazing and very helpful staff!
Great experience with an amazing and very helpful staff!
10
Elizabeth
28 Jul 2026
·
Stayed 1 night
The location is amazing, a short walk from the duomo. The staff was very helpful and friendly, very professional. The buffet was good and the room was very clean. 10/10 would stay here again.
The location is amazing, a short walk from the duomo. The staff was very helpful and friendly, very professional. The buffet was good and the room was very clean. 10/10 would stay here again.
10
Christian
29 Jun 2026
·
Stayed 1 night
Location and property are wonderful. Dining terrace is also quite lovely. The staff were wonderful as well.
Location and property are wonderful. Dining terrace is also quite lovely. The staff were wonderful as well.
10
Amy
17 Jun 2026
·
Stayed 2 nights
Beautiful hotel in central Ortigia. The room was so comfortable and the view was gorgeous to the streets below. The staff were incredibly helpful. And the breakfast was fantastic on the outdoor terrace. We wouldn’t hesitate to recommend staying here. We loved our time in the city and st this hotel.
Beautiful hotel in central Ortigia. The room was so comfortable and the view was gorgeous to the streets below. The staff were incredibly helpful. And the breakfast was fantastic on the outdoor terrace. We wouldn’t hesitate to recommend staying here. We loved our time in the city and st this hotel.
10
patrick
13 Jun 2026
·
Stayed 2 nights
Best location in Ortegia. Everything in walking distance. Great breakfast as well. Super friendly staff. Would definitely stay here again.
Best location in Ortegia. Everything in walking distance. Great breakfast as well. Super friendly staff. Would definitely stay here again.
FAQs about Palazzo Artemide - VRetreats, an SLH Hotel
Is parking available at the property?
Yes, valet parking is available for EUR 35 per day, which includes in/out privileges.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately EUR 25 for adults and children.
Does the property allow pets?
Yes, pets are allowed with a fee of EUR 30 per pet, per day. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM until 11:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may incur additional charges and should be requested in advance.
Are airport shuttle services available?
Yes, airport shuttle services are available. Guests can arrange transfers through the property, with pricing details available upon inquiry.
What accessibility features does the property offer for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
Where is the property located in relation to key landmarks?
The hotel is centrally located in Syracuse, just steps from the Cathedral of Syracuse and Piazza del Duomo. It is 0.4 mi from Palazzo Bellomo Regional Gallery and 0.7 mi from Castello Maniace.
What are the policies for guests staying with children?
Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-14: 584.9031783924561USD
- 2026-10-15: 653.7945802386474USD
- 2026-10-16: 590.8717884489746USD
- 2026-10-17: 572.9534296821289USD
- 2026-10-18: 422.86812538031006USD
- 2026-10-19: 438.8150100932617USD
- 2026-10-20: 422.86812538031006USD
- 2026-10-21: 462.59000885723873USD
- 2026-10-22: NO DATA
- 2026-10-23: 936.8523572651367USD
- 2026-10-24: 611.6734361495361USD
- 2026-10-25: 365.62390319677735USD
- 2026-10-26: 401.07651310699464USD
- 2026-10-27: 693.9261420007324USD
- 2026-10-28: 511.9739739491577USD
- 2026-10-29: 529.5166459530029USD
- 2026-10-30: 405.32394720629884USD
- 2026-10-31: 286.4457527748108USD
- 2026-11-01: 356.26134405798337USD
- 2026-11-02: 258.186577346344USD
- 2026-11-03: 241.7718385255737USD
- 2026-11-04: 201.89018120205688USD
- 2026-11-05: 181.59118356326294USD
- 2026-11-06: 593.9112398439942USD
- 2026-11-07: 459.80434713519287USD
- 2026-11-08: 197.24926014688108USD
- 2026-11-09: 192.93117297433471USD
- 2026-11-10: 216.49898776263427USD
- 2026-11-11: 220.38184310391236USD
- 2026-11-12: 200.84092829458618USD
- 2026-11-13: 199.9631905147705USD
- 2026-11-14: 199.794807536438USD
- 2026-11-15: 200.84092829458618USD
- 2026-11-16: 249.7622937586975USD
- 2026-11-17: 261.57647003851315USD
- 2026-11-18: 219.24317845840454USD
- 2026-11-19: 206.19890615777587USD
- 2026-11-20: 205.93585696139525USD
- 2026-11-21: 284.583749907074USD
- 2026-11-22: 201.46643391830443USD
- 2026-11-23: 196.56515081124877USD
- 2026-11-24: 186.7466500014038USD
- 2026-11-25: 154.60672444677735USD
- 2026-11-26: 171.87551309838867USD
- 2026-11-27: 173.4997122355957USD
- 2026-11-28: 181.95439307568358USD
- 2026-11-29: 154.89580642523194USD
- 2026-11-30: 154.56285724069213USD
- 2026-12-01: 155.41033469262695USD
- 2026-12-02: 153.6952176472168USD
- 2026-12-03: 155.03766026995848USD
- 2026-12-04: 185.52588196627806USD
- 2026-12-05: 181.80305720513914USD
- 2026-12-06: 155.03766026995848USD
- 2026-12-07: 155.03766026995848USD
- 2026-12-08: 181.8938553043518USD
- 2026-12-09: 154.56285724069213USD
- 2026-12-10: 155.2078232675781USD
- 2026-12-11: 182.7428560420227USD
- 2026-12-12: 181.22799116641235USD
- 2026-12-13: 178.11521666921996USD
- 2026-12-14: 157.03603999999999USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- A car is not required for transportation to and from this property.
Business details
Property registration number IT089017A1Z7I8Q4XM
- Fee for buffet breakfast: approximately EUR 30 for adults and EUR 30 for children
- Valet parking fee: EUR 35 per day (in/out privileges)
- Pet fee: EUR 30 per pet, per day
- Service animals are exempt from fees
- A late check-out fee will be charged
- Service fee: 15 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Non-smoking rooms
Room service
Valet parking
Services
Housekeeping
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Internet
Free wi-fi
Activities
Garden
General
Room service
Restaurant
Non-smoking rooms
Breakfast in the room
Family room
Parking
Parking
Airport shuttle
Valet parking