Hotel Bawa Continental

Xxx

Rooms although on the small side were fine for 2 ppl. The bathroom fan is super noisy and irritating. They’re a nice bunch and all the staff were super friendly and would try to make your stay as nice as possible. I’d stay here again if in Mumbai as the hotel is no frills but has everything you need. Location is great as well.

Rooms are small, however it was very clean.

Good, but could so better as the TV unsuited was not working well as it was a very old one with the remote signals not working efficiently, was brought to the attention of staff, however not much was done to rectify the issue

I had a rocky start with the staff who asked me to cancel my reservation as they couldn’t have my room ready on the day of check-in. To their credit, they willingly listened to my plea and gave me a human customer service. I was grateful for their service by the end of my stay as they went the extra mile to make up for the non-functional room. Restaurant was excellent, staff was wonderful. I highly recommend this place and hope they keep treating customers as human beings. Kudos to the staff once again.