Dreams Puerto Vallarta Resort & Spa
368 US$
/ noche
Promedio para septiembre
Precios para Dreams Puerto Vallarta Resort & Spa
Selecciona fechas para ver precios y disponibilidad
368 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Dreams Puerto Vallarta Resort & Spa, los precios por noche son de 346 US$ de media en el mes más barato (mayo) y de 509 US$ en el mes más caro (noviembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 487 US$ |
| febrero | 503 US$ |
| marzo | 461 US$ |
| abril | 416 US$ |
| mayo | 346 US$ |
| junio | 351 US$ |
| julio | 415 US$ |
| agosto | 411 US$ |
| septiembre | 368 US$ |
| octubre | 392 US$ |
| noviembre | 509 US$ |
| diciembre | 485 US$ |
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sept · 368 US$
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Más caro: noviembre (aprox. 509 US$)
Más barato: mayo (aprox. 346 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 4 piscinas al aire libre, un gimnasio y 3 pistas de pickl...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 4 piscinas al aire libre, un gimnasio y 3 pistas de pickleball al aire libre. Encontrarás además servicios de conserjería, una zona recreativa o sala de juegos y una tienda de recuerdos.
Servicios empresariales
Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. ¿Estás organizando un evento en Puerto Vallarta? En este alojamiento tienes a tu disposición 1142 metros cuadrados de espacio con zona para conferencias y 8 salas de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Degusta algo de cocina mexicana en Casa Grande, uno de los 5 restaurantes de este alojamiento. El alojamiento también te ofrece servicio de habitaciones las 24 horas y una cafetería. Relájate con un refresco en el bar en la playa, en el bar junto a la piscina o en uno de los 6 bares con salón.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 335 habitaciones con aire acondicionado, artículos del minibar gratis y televisión LED. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El baño privado con bañera o ducha está provisto de cabezal de ducha tipo lluvia y secadores de pelo. Entre las comodidades, se incluyen caja fuerte (cabe un portátil), escritorio y teléfono.
Ubicación
Si decides alojarte en Hyatt Ziva Puerto Vallarta - All-inclusive, te encontrarás en una fantástica zona de Puerto Vallarta (Conchas Chinas) y estarás a solo 4 min a pie de Bahía de Banderas y a menos de 5 en coche de Malecón. Además, este alojamiento con todo incluido se encuentra a 9,3 km de Terminal de cruceros y a 2,3 km de Playa de los Muertos.
Qué hay cerca
Playa Estaca(0.2 millas)
Bahía de Banderas(0.2 millas)
Playa Conchas Chinas(0.5 millas)
Playa Lindomar(0.5 millas)
Playa de los Muertos(1.3 millas)
Calle Olas Altas(1.6 millas)
Muelle de Los Muertos(1.6 millas)
Playa Punta Negra(1.8 millas)
Mercado de agricultores Olas Altas Farmers Market(1.8 millas)
Playa Olas Altas(1.9 millas)
Galleria Dante(1.9 millas)
Ambos Galeria de Arte y Artefactos(2 millas)
Galería Olinalá(2 millas)
Teatro Act2PV(2 millas)
Isla Cuale(2.1 millas)
El aeropuerto más cercano se encuentra en Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Díaz Ordaz Intl.)(9.9 millas)
Aparcamiento
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
Servicio de tintorería
Ubicación
Playa Las Estacas S/N, Puerto Vallarta Jalisco, Conchas Chinas, Puerto Vallarta, Estado de Jalisco, México
Playa Estaca (0.2 millas)
Bahía de Banderas (0.2 millas)
Playa Conchas Chinas (0.5 millas)
Playa Lindomar (0.5 millas)
Playa de los Muertos (1.3 millas)
Calle Olas Altas (1.6 millas)
Opciones de habitación
6
Ocean View Double
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
473 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Ocean View King
Detalles de la oferta
Capacidad: 3
473 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Ocean Front Double
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
473 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
9
Swim Up King(18+only)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
473 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Club Ocean Front Hot Tub King
Detalles de la oferta
Capacidad: 4
699 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privadoBañera de hidromasaje privada
6
Club Ocean View Swim Up Suite King (18+only)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Club Ocean View Swim up Suite Double (18+ only)
Detalles de la oferta
2 Camas Dobles
y 1 Sofá Cama
Capacidad: 4
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
10
Ocean Front King
Detalles de la oferta
Capacidad: 3
473 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Club Ocean View Suite King
Detalles de la oferta
Capacidad: 4
699 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
One Bedroom Plunge Pool Suite King
Detalles de la oferta
Capacidad: 3
1249 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Habitación, 2 camas dobles, balcón, frente al mar
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
473 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
9
Double
Detalles de la oferta
Capacidad: 4
473 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Habitación, 1 cama de matrimonio grande, balcón, frente al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
473 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Club Ocean View Suite Double
Detalles de la oferta
Capacidad: 5
699 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Club Ocean Front Hot Tub Double
Detalles de la oferta
Capacidad: 5
699 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privadoBañera de hidromasaje privada
8
Swim Up Double(18+only)
Detalles de la oferta
1 Cama Doble
Capacidad: 4
473 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
9
Capacidad: 3
473 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Dreams Puerto Vallarta Resort & Spa
8.8
Fabuloso
Basado en 1487 comentarios verificados
¿Quién se queda aquí?
Trabajo
2%
Pareja
51%
Familia
33%
Grupo
11%
Solo/a
1%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Hyatt Ziva Puerto Vallarta - Todo Incluido recibe elogios por su playa privada y apartada, las amplias vistas al mar desde la mayoría de las habitaciones y un personal constante, atento y amable. No obstante, los huéspedes también señalan problemas de mantenimiento periódicos, interrupciones por obras y una calidad desigual en la oferta de alimentos y bebidas.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Hyatt Ziva Puerto Vallarta - Todo Incluido recibe elogios por su playa privada y apartada, las amplias vistas al mar desde la mayoría de las habitaciones y un personal constante, atento y amable. No obstante, los huéspedes también señalan problemas de mantenimiento periódicos, interrupciones por obras y una calidad desigual en la oferta de alimentos y bebidas.
La ubicación se siente segura y resguardada, pero está a poca distancia de la Zona Romántica, con múltiples piscinas, actividades diarias y un spa muy apreciado. Las habitaciones son generalmente cómodas, y muchas se describen como espaciosas y tranquilas, pero las quejas recurrentes incluyen accesorios anticuados, fallas ocasionales del aire acondicionado, retrasos en los ascensores y ruido por reformas. La oferta gastronómica varía desde excelentes restaurantes especializados y un abundante desayuno buffet hasta platos promedio, tiempos de espera y reservas para la cena, opciones limitadas para pedir en la piscina o almorzar a menos que se alquilen cabañas y cargos adicionales por bebidas o artículos premium. Espere una hermosa estancia frente a la playa con un servicio amable en una cala apartada, con algunos inconvenientes en la consistencia.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
La playa privada, las múltiples piscinas y un spa muy recomendado destacan. Entre los inconvenientes más frecuentes se incluyen averías y retrasos en los ascensores, fallas ocasionales del aire acondicionado, hidromasajes sin calefacción o fuera de servicio, obras/renovaciones, asientos limitados junto a la piscina a menos que se alquilen cabañas y extras de pago ‘premium’ a pesar de ser todo incluido.
Reseñas de huéspedes relacionadas
6
amparo
16 oct 2025
·
Se alojó 7 noches
Only one elevator in our building worked. Too many inflatable devices in the pools. Jacuzzi’s weren’t heated. Eating and drinking IN THE POOL should be prohibited. no one wants to see floating taco chips in the pool. Drinking water was not automatically replaced in the mini bar. Had to call room service for WATER.room not cleaned until late in the day. By then we’re back in the room. Not staffed properly for the number of guest. Food has greatly improved from last stay. So that is a plus. Most of the people working there were extremely nice. But the hotel makes them put their hand over their heart when they greet you. Made me feel like they were part of some cult. It’s not a Mexican thing. Probably saw that in move.
Only one elevator in our building worked. Too many inflatable devices in the pools. Jacuzzi’s weren’t heated. Eating and drinking IN THE POOL should be prohibited. no one wants to see floating taco chips in the pool. Drinking water was not automatically replaced in the mini bar. Had to call room service for WATER.room not cleaned until late in the day. By then we’re back in the room. Not staffed properly for the number of guest. Food has greatly improved from last stay. So that is a plus. Most of the people working there were extremely nice. But the hotel makes them put their hand over their heart when they greet you. Made me feel like they were part of some cult. It’s not a Mexican thing. Probably saw that in move.
10
paula
22 sept 2025
·
Se alojó 7 noches
We had a wonderful stay but lunch was the only let down if you had a cabana you could order pool side if not a cabana you could not order food at pool . All the other hotels I stay At let me order poolside.
We had a wonderful stay but lunch was the only let down if you had a cabana you could order pool side if not a cabana you could not order food at pool . All the other hotels I stay At let me order poolside.
10
luzmaria
8 oct 2025
·
Se alojó 2 noches
The spa was great, we had a couples massage done by Flor and Francisco which was amazing. The food was good and our room fridge was stocked with soda, beer and water. Angel at the buffet was very attentive and accommodating. Will be returning soon.
The spa was great, we had a couples massage done by Flor and Francisco which was amazing. The food was good and our room fridge was stocked with soda, beer and water. Angel at the buffet was very attentive and accommodating. Will be returning soon.
6
Evgenii
16 ago 2025
·
Se alojó 6 noches
Pros: * Good location * Good dinning options * Good service Cons: * AC was broken for 2 days during our stay in the whole hotel * mold in rooms * no snorkeling
Pros: * Good location * Good dinning options * Good service Cons: * AC was broken for 2 days during our stay in the whole hotel * mold in rooms * no snorkeling
8
Michelle
28 ago 2025
·
Se alojó 6 noches
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
8
Nedra
22 sept 2024
·
Se alojó 5 noches
The Blaze restaurant is excellent for breakfast and lunch. Staff is wonderful. Beach is short but beautiful with turtle sanctuary. Property is under much needed renovation. Our AC was not working properly and staff upgraded us to another room.
The Blaze restaurant is excellent for breakfast and lunch. Staff is wonderful. Beach is short but beautiful with turtle sanctuary. Property is under much needed renovation. Our AC was not working properly and staff upgraded us to another room.
8
Valeria
24 ago 2025
·
Se alojó 5 noches
During our stay, the entire building’s air-conditioning system failed and we were without AC for two nights. Puerto Vallarta has humid and hot weather as it is, and this caused terrible sleep and unenjoyable days and nights in the hotel room. They also only provided fans if you requested them. Other than that, we had a good time. Food is good and service was excellent.
During our stay, the entire building’s air-conditioning system failed and we were without AC for two nights. Puerto Vallarta has humid and hot weather as it is, and this caused terrible sleep and unenjoyable days and nights in the hotel room. They also only provided fans if you requested them. Other than that, we had a good time. Food is good and service was excellent.
10
Victor
23 dic 2025
·
Se alojó 3 noches
Lo único malo es que no prendieron el jacuzzi de la alberca y por más veces que les pedíamos que lo hicieran siempre tenían un pretexto, de ahí en más todo bien
Lo único malo es que no prendieron el jacuzzi de la alberca y por más veces que les pedíamos que lo hicieran siempre tenían un pretexto, de ahí en más todo bien
8
Alma Delia
20 ene 2026
·
Se alojó 4 noches
Buena experiencia. Una de las albercas que es solo adultos no tiene calefacción, y aún que es un “all inclusive” hay muchas cosas que te ofrecen con costo extra, por ejemplo los cocos, ciertos platillos, bebidas, vinos y camastros
Buena experiencia. Una de las albercas que es solo adultos no tiene calefacción, y aún que es un “all inclusive” hay muchas cosas que te ofrecen con costo extra, por ejemplo los cocos, ciertos platillos, bebidas, vinos y camastros
8
Hilarie
20 mar 2025
·
Se alojó 4 noches
Construction was noisy & messy
Construction was noisy & messy
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encontraron las habitaciones y los terrenos muy limpios, con piscinas y playa ordenadas. Algunos informan áreas públicas sucias u olorosas, plagas u olores ocasionales en las habitaciones e incidentes aislados con la limpieza de la piscina de borde o la higiene del buffet.
Reseñas de huéspedes relacionadas
8
Jenny E. De
24 oct 2025
·
Se alojó 6 noches
We had a wonderful stay. Room was clean and great view. Staff were lovely. Food was good (some wins, some misses). Property and Pools were great.
We had a wonderful stay. Room was clean and great view. Staff were lovely. Food was good (some wins, some misses). Property and Pools were great.
10
Monant
7 nov 2025
·
Se alojó 3 noches
Room clean, pool clean
Room clean, pool clean
4
Anita
15 jul 2025
·
Se alojó 3 noches
I stayed at Hyatt Ziva Puerto Vallarta in July 2025 for 3 nights with my family in an ocean view room. The beach was beautiful, the weather was perfect, and the view from our room was definitely the highlight of our stay. Unfortunately, the rest of the experience was disappointing. The food buffet was a letdown — tables were sticky, and I recorded a video showing mosquitos swarming uncovered fruit that no one bothered to replace. Cleanliness and food safety were clearly neglected. At the outdoor poke station, only one overwhelmed staff member was preparing bowls for over 10 people. I waited more than 25 minutes for a small bowl while he struggled to keep up — doing his best, but clearly understaffed. We also tried to get a drink at the pool bar, but again, only one person was working — preparing drinks not just for the general guests but also for those in the paid cabanas. After waiting 20 minutes without being served, we gave up and walked away. I mostly stayed on the beach, which was relaxing, so I didn’t use the pools much. However, I did report my concerns about cleanliness to the staff, and while they said someone would follow up, no one ever did. Given the service issues and overall lack of management, I don't feel the experience was worth the price. Unfortunately, I would not recommend this resort based on my stay.
I stayed at Hyatt Ziva Puerto Vallarta in July 2025 for 3 nights with my family in an ocean view room. The beach was beautiful, the weather was perfect, and the view from our room was definitely the highlight of our stay. Unfortunately, the rest of the experience was disappointing. The food buffet was a letdown — tables were sticky, and I recorded a video showing mosquitos swarming uncovered fruit that no one bothered to replace. Cleanliness and food safety were clearly neglected. At the outdoor poke station, only one overwhelmed staff member was preparing bowls for over 10 people. I waited more than 25 minutes for a small bowl while he struggled to keep up — doing his best, but clearly understaffed. We also tried to get a drink at the pool bar, but again, only one person was working — preparing drinks not just for the general guests but also for those in the paid cabanas. After waiting 20 minutes without being served, we gave up and walked away. I mostly stayed on the beach, which was relaxing, so I didn’t use the pools much. However, I did report my concerns about cleanliness to the staff, and while they said someone would follow up, no one ever did. Given the service issues and overall lack of management, I don't feel the experience was worth the price. Unfortunately, I would not recommend this resort based on my stay.
8
Michelle
28 ago 2025
·
Se alojó 6 noches
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
10
Samuel
9 nov 2025
·
Se alojó 4 noches
Resort is lovely. I ve been a guest since 1982. The grounds are very well kept. The room was very clean, spacious and well decorated. The pools were spotless and the restaurants were quite good.
Resort is lovely. I ve been a guest since 1982. The grounds are very well kept. The room was very clean, spacious and well decorated. The pools were spotless and the restaurants were quite good.
2
Joshua
11 feb 2025
·
Se alojó 4 noches
Beware of food poisoning, cockroaches and dirty pools! After reading others mixed reviews we decided to stay at Ziva because of the location and the beach - both of which were a delight. However, I got severe food poisoning our first night from room service and spent the majority of our time stuck in bed and had to see a doctor. In addition to that, we had a swim up room and the pool was slimy and full of debris and even a few cigarette butts. The pool has no filter on one end so all the trash and slime ends up in half the pool. Add in the cockroaches in our room (somewhat to be expected in tropical climates), and constant construction everywhere, and I would not recommend anybody stay here.
Beware of food poisoning, cockroaches and dirty pools! After reading others mixed reviews we decided to stay at Ziva because of the location and the beach - both of which were a delight. However, I got severe food poisoning our first night from room service and spent the majority of our time stuck in bed and had to see a doctor. In addition to that, we had a swim up room and the pool was slimy and full of debris and even a few cigarette butts. The pool has no filter on one end so all the trash and slime ends up in half the pool. Add in the cockroaches in our room (somewhat to be expected in tropical climates), and constant construction everywhere, and I would not recommend anybody stay here.
8
Olivia
22 ene 2025
·
Se alojó 6 noches
The rooms were clean but the hallways had spill marks and debris which needed cleaning.
The rooms were clean but the hallways had spill marks and debris which needed cleaning.
8
Alexander
22 ene 2025
·
Se alojó 7 noches
Hallways to rooms needed cleaning.
Hallways to rooms needed cleaning.
10
Natalie
9 nov 2025
·
Se alojó 5 noches
All the staff was friendly, great food, very clean resort and room, and everything was very organized.
All the staff was friendly, great food, very clean resort and room, and everything was very organized.
4
Camille
2 jul 2025
·
Se alojó 6 noches
The room was not cleaned properly. We had a dead roach plus baby roaches. Walking to the room there was alot of construction and the area smelt.
The room was not cleaned properly. We had a dead roach plus baby roaches. Walking to the room there was alot of construction and the area smelt.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
La mayoría de las habitaciones son espaciosas y cómodas con buenas vistas al mar. Entre los inconvenientes mencionados se incluyen una decoración anticuada en algunos lugares, problemas con el aire acondicionado o la presión del agua, ruido por reformas o bodas y tecnología limitada en la habitación.
Reseñas de huéspedes relacionadas
6
Justin
30 jul 2024
·
Se alojó 4 noches
We paid for an upgraded balcony room and the first room they put us in was a nightmare. It was dirty , run down, the a/c was broken and there was smells of mold and chemicals. It did not seem to match the property and we were very surprised they put us in this room. After over 24 hours and many conversations with the front desk and management they changed us to a new room which was actually very nice. I would not be able to confidently re-book or recommend the resort because I don't know which room would be given. It was two totally different experiences and it was actually a stressful and upsetting first 24 hours. The beach was the highlight, it's a beautiful private beach and makes the property very special. The breakfast and lunch was solid , the dinner was not great would definitely recommend going to town for excellent dining options. If I knew I would be getting a clean room that didn't smell like chemicals or mold with an a/c that worked I would absolutely go back, I just can't guarantee that would happen based on our experience.
We paid for an upgraded balcony room and the first room they put us in was a nightmare. It was dirty , run down, the a/c was broken and there was smells of mold and chemicals. It did not seem to match the property and we were very surprised they put us in this room. After over 24 hours and many conversations with the front desk and management they changed us to a new room which was actually very nice. I would not be able to confidently re-book or recommend the resort because I don't know which room would be given. It was two totally different experiences and it was actually a stressful and upsetting first 24 hours. The beach was the highlight, it's a beautiful private beach and makes the property very special. The breakfast and lunch was solid , the dinner was not great would definitely recommend going to town for excellent dining options. If I knew I would be getting a clean room that didn't smell like chemicals or mold with an a/c that worked I would absolutely go back, I just can't guarantee that would happen based on our experience.
10
Hamdi Abu
27 jun 2025
·
Se alojó 5 noches
Beautiful Property, amazing views to Ocean, I got the Swim Up room they are the best. The buffet need attention and major improvements. Restaurants are good. I will be back
Beautiful Property, amazing views to Ocean, I got the Swim Up room they are the best. The buffet need attention and major improvements. Restaurants are good. I will be back
8
Mark Robert
16 nov 2024
·
Se alojó 4 noches
There was construction going on and the paint fumes were horrible. We had to change rooms, which the staff was fantastic in getting us to a new room. The employees were amazing throughout the stay!!!
There was construction going on and the paint fumes were horrible. We had to change rooms, which the staff was fantastic in getting us to a new room. The employees were amazing throughout the stay!!!
10
Joseph
30 jul 2025
·
Se alojó 1 noche
Room was very spacious and the bed was extremely comfortable.
Room was very spacious and the bed was extremely comfortable.
6
William
1 mar 2025
·
Se alojó 4 noches
Property was clean. There were not a lot of activities to do. We stayed in the preferred building and the pounding of the waves roared all night through the windows.
Property was clean. There were not a lot of activities to do. We stayed in the preferred building and the pounding of the waves roared all night through the windows.
10
ERNESTO
9 ene 2026
·
Se alojó 2 noches
Outstanding stay from start to finish. I was greeted by Ezequiel from bell services. He has worked at the property for many years and still delivers warm, genuine service. He welcomes guests with the energy of someone excited to be there. It sets the tone immediately. Registration was fast and seamless. The front desk already had all reservation details from Hotels.com. No delays. No back and forth. The room exceeded expectations. The view was beautiful. The room was quiet, very clean, and the beds were extremely comfortable. Rest came easy. There were plenty of outlets to charge phones and devices, which shows attention to real guest needs. Every employee went above and beyond. Staff members were attentive, proactive, and clearly proud of their work. You feel taken care of at every step. The operation feels organized and calm. Pools and restaurants were excellent. They never felt crowded. Service remained consistent throughout the stay.
Outstanding stay from start to finish. I was greeted by Ezequiel from bell services. He has worked at the property for many years and still delivers warm, genuine service. He welcomes guests with the energy of someone excited to be there. It sets the tone immediately. Registration was fast and seamless. The front desk already had all reservation details from Hotels.com. No delays. No back and forth. The room exceeded expectations. The view was beautiful. The room was quiet, very clean, and the beds were extremely comfortable. Rest came easy. There were plenty of outlets to charge phones and devices, which shows attention to real guest needs. Every employee went above and beyond. Staff members were attentive, proactive, and clearly proud of their work. You feel taken care of at every step. The operation feels organized and calm. Pools and restaurants were excellent. They never felt crowded. Service remained consistent throughout the stay.
10
Nikola
5 may 2025
·
Se alojó 5 noches
Large, clean rooms with great views. Food is okay, management is great and willing to help where needed without question. The only thing is that resort is rates as family friendly, but it gets pretty loud at night because of a lot of events (weddings, etc.). Also the beach is very nice and clean, but the waves are large, so not recommended for kids.
Large, clean rooms with great views. Food is okay, management is great and willing to help where needed without question. The only thing is that resort is rates as family friendly, but it gets pretty loud at night because of a lot of events (weddings, etc.). Also the beach is very nice and clean, but the waves are large, so not recommended for kids.
8
Michelle
28 ago 2025
·
Se alojó 6 noches
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
8
Patricia
27 jun 2025
·
Se alojó 4 noches
The location is secluded with its own beach. Felt very safe. The rooms were clean and spacious. The pools were nice as well. The food was just ok. Bland. The drinks were also just ok. It was our first time in PV for our family and it was a good choice for our first time there. Just avoid the timeshare presentation that they will try to get you to attend when you check in. They say it will take 30 minutes and you will get a free massage. Took 2.5 hours instead. The staff were wonderful otherwise.
The location is secluded with its own beach. Felt very safe. The rooms were clean and spacious. The pools were nice as well. The food was just ok. Bland. The drinks were also just ok. It was our first time in PV for our family and it was a good choice for our first time there. Just avoid the timeshare presentation that they will try to get you to attend when you check in. They say it will take 30 minutes and you will get a free massage. Took 2.5 hours instead. The staff were wonderful otherwise.
10
Raphael Valery Leal
13 ago 2024
·
Se alojó 7 noches
We loved our time at Hyatt Ziva Puerto Vallarta. We stayed at a room not yet renovated at the main tower, and it was absolutely amazing: spacious, convenient and well furnished. We could not believe it was one of the "old" rooms. The dining options are excellent, with plenty of options for everyone. Our preferred place was the beach: beatiful, safe, with easy access and, in practice, for resort guests only. The stores inside the resort were closed, and would like to have the opportunity to buy small stuff, including souvenirs, in the hotel, without the need for a trip to town.
We loved our time at Hyatt Ziva Puerto Vallarta. We stayed at a room not yet renovated at the main tower, and it was absolutely amazing: spacious, convenient and well furnished. We could not believe it was one of the "old" rooms. The dining options are excellent, with plenty of options for everyone. Our preferred place was the beach: beatiful, safe, with easy access and, in practice, for resort guests only. The stores inside the resort were closed, and would like to have the opportunity to buy small stuff, including souvenirs, in the hotel, without the need for a trip to town.
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Servicio
El servicio se describe con frecuencia como cálido, amable y atento en todos los departamentos. Se mencionan informes ocasionales de un servicio lento en la piscina/restaurante y una presión de ventas persistente por membresías o presentaciones.
Reseñas de huéspedes relacionadas
8
Gina
17 ago 2025
·
Se alojó 6 noches
The Hyatt Ziva is a beautiful resort. I really like the slow pace and that the beach is private. I didn’t feel bombarded. My only complaint is the pressure the resort gives to go to their presentation. Overall the staff is wonderful and when they greet you they put their hand over their heart. It’s endearing.
The Hyatt Ziva is a beautiful resort. I really like the slow pace and that the beach is private. I didn’t feel bombarded. My only complaint is the pressure the resort gives to go to their presentation. Overall the staff is wonderful and when they greet you they put their hand over their heart. It’s endearing.
10
ERNESTO
9 ene 2026
·
Se alojó 2 noches
Outstanding stay from start to finish. I was greeted by Ezequiel from bell services. He has worked at the property for many years and still delivers warm, genuine service. He welcomes guests with the energy of someone excited to be there. It sets the tone immediately. Registration was fast and seamless. The front desk already had all reservation details from Hotels.com. No delays. No back and forth. The room exceeded expectations. The view was beautiful. The room was quiet, very clean, and the beds were extremely comfortable. Rest came easy. There were plenty of outlets to charge phones and devices, which shows attention to real guest needs. Every employee went above and beyond. Staff members were attentive, proactive, and clearly proud of their work. You feel taken care of at every step. The operation feels organized and calm. Pools and restaurants were excellent. They never felt crowded. Service remained consistent throughout the stay.
Outstanding stay from start to finish. I was greeted by Ezequiel from bell services. He has worked at the property for many years and still delivers warm, genuine service. He welcomes guests with the energy of someone excited to be there. It sets the tone immediately. Registration was fast and seamless. The front desk already had all reservation details from Hotels.com. No delays. No back and forth. The room exceeded expectations. The view was beautiful. The room was quiet, very clean, and the beds were extremely comfortable. Rest came easy. There were plenty of outlets to charge phones and devices, which shows attention to real guest needs. Every employee went above and beyond. Staff members were attentive, proactive, and clearly proud of their work. You feel taken care of at every step. The operation feels organized and calm. Pools and restaurants were excellent. They never felt crowded. Service remained consistent throughout the stay.
8
Amanda
29 sept 2025
·
Se alojó 4 noches
The staff was so attentive and would help you with anything you needed at any time of the day/night. The drinks were delicious the bartenders would always recommend something for you and if you didn’t like it they’d take it back right away. The pools were so clean and clear, especially with so many people in them throughout the day! The buffet was great for breakfast, could have move variety at lunch but the shrimp was amazing! Blaze was good but the highlight of our trip was the steak and lobster special with sushi at the sports bar! Spa was clean and I had a manicure, however it didn’t last more than a couple hours so that was a bit disappointing. Overall highly recommend this resort! Family friendly, friends trip or romance friendly as well!
The staff was so attentive and would help you with anything you needed at any time of the day/night. The drinks were delicious the bartenders would always recommend something for you and if you didn’t like it they’d take it back right away. The pools were so clean and clear, especially with so many people in them throughout the day! The buffet was great for breakfast, could have move variety at lunch but the shrimp was amazing! Blaze was good but the highlight of our trip was the steak and lobster special with sushi at the sports bar! Spa was clean and I had a manicure, however it didn’t last more than a couple hours so that was a bit disappointing. Overall highly recommend this resort! Family friendly, friends trip or romance friendly as well!
10
Ashley
14 ago 2025
·
Se alojó 3 noches
We were greeted upon our arrival. I loved the room we were given with the pool! Amazing views and great beach. Great hospitality and service! We enjoyed the spa and the gym facilities. We loved all the entertainment and performances. The food and drinks were great for all inclusive! The hotel is only 10-15 mins via car to the zone romantica and the boardwalk. They even have umbrellas for you in case it rains. Our bar server Jose was the best always checking in if we needed anything from our pool. Would definitely recommend and come again. I never spent that much time at a hotel on my vacation and I had so much fun the swim up pool was great.
We were greeted upon our arrival. I loved the room we were given with the pool! Amazing views and great beach. Great hospitality and service! We enjoyed the spa and the gym facilities. We loved all the entertainment and performances. The food and drinks were great for all inclusive! The hotel is only 10-15 mins via car to the zone romantica and the boardwalk. They even have umbrellas for you in case it rains. Our bar server Jose was the best always checking in if we needed anything from our pool. Would definitely recommend and come again. I never spent that much time at a hotel on my vacation and I had so much fun the swim up pool was great.
8
Joanna
13 jul 2024
·
Se alojó 7 noches
Pros: most of the staff was lovely, spectacular views, beautiful beach, decent food Cons: not really kid friendly, loud foam party & DJ hours. Loud live music that shook our room until 10pm. Room we booked was not available when we arrived—no apologies or discount. My family of 3 only had one bed for the first night then had to move rooms when 2 bed room (that we book and paid for) became available. The biggest con for us is that it was very hard to watch kids in the pool. Every chaise lounge you see in the water in pictures and every chair that is directly poolside you have to PAY extra (minimum $100 USD) to use. Those chairs are reserved for cabana clients only. My kid isn’t a good swimmer, so it was stressful not being able to easily keep an eye on him. Instead of sitting under and umbrella watching him, I had to sit on the edge of the pool in the sun to make sure he was safe. It’s a huge bummer they prioritize squeezing more money out of guests than letting them comfortably keep their kids safe. Parents were taking shifts poolside to watch a group of kiddos, while some went to get water & shade. Not exactly the luxury vacation we paid for. Being hustled to rent a cabana was tiresome. We paid a lot to be there and rented an upgraded room—and the poolside waitstaff treated us like second class citizens because we were not in a cabana. The “kids club” is not really much of anything, just a few basic art projects a few times a day.
Pros: most of the staff was lovely, spectacular views, beautiful beach, decent food Cons: not really kid friendly, loud foam party & DJ hours. Loud live music that shook our room until 10pm. Room we booked was not available when we arrived—no apologies or discount. My family of 3 only had one bed for the first night then had to move rooms when 2 bed room (that we book and paid for) became available. The biggest con for us is that it was very hard to watch kids in the pool. Every chaise lounge you see in the water in pictures and every chair that is directly poolside you have to PAY extra (minimum $100 USD) to use. Those chairs are reserved for cabana clients only. My kid isn’t a good swimmer, so it was stressful not being able to easily keep an eye on him. Instead of sitting under and umbrella watching him, I had to sit on the edge of the pool in the sun to make sure he was safe. It’s a huge bummer they prioritize squeezing more money out of guests than letting them comfortably keep their kids safe. Parents were taking shifts poolside to watch a group of kiddos, while some went to get water & shade. Not exactly the luxury vacation we paid for. Being hustled to rent a cabana was tiresome. We paid a lot to be there and rented an upgraded room—and the poolside waitstaff treated us like second class citizens because we were not in a cabana. The “kids club” is not really much of anything, just a few basic art projects a few times a day.
10
Veronica Maldonado
25 jul 2024
·
Se alojó 5 noches
Overall our experience was wonderful! Our only concern was upon our arrival we were offered to attend a presentation ( timeshare presentation) to get extra gifts for our stay. Since we had had a not so positive experience previously with this type of presentation we kindly shared our experience and declined the offer. We explained to him we were there to relax. He seemed a bit upset about our decision but continued to persist. He walked us to our tour and left us not very happy. We just recommend that when a guest says no thank you they respect that answer and don’t create an uncomfortable situation. After that incident everything else was wonderful especially our pool server, Edwin. Our waiter at Blaze Edwin and chef Edgar. Our waiter at Pureza was wonderful too! Another recommendation would be to offer more food options for those enjoying the pool and beach and don’t want to go to a restaurant to each. The Refresco bar was very convenient but other options are needed in our opinion.
Overall our experience was wonderful! Our only concern was upon our arrival we were offered to attend a presentation ( timeshare presentation) to get extra gifts for our stay. Since we had had a not so positive experience previously with this type of presentation we kindly shared our experience and declined the offer. We explained to him we were there to relax. He seemed a bit upset about our decision but continued to persist. He walked us to our tour and left us not very happy. We just recommend that when a guest says no thank you they respect that answer and don’t create an uncomfortable situation. After that incident everything else was wonderful especially our pool server, Edwin. Our waiter at Blaze Edwin and chef Edgar. Our waiter at Pureza was wonderful too! Another recommendation would be to offer more food options for those enjoying the pool and beach and don’t want to go to a restaurant to each. The Refresco bar was very convenient but other options are needed in our opinion.
10
Natalie
9 nov 2025
·
Se alojó 5 noches
All the staff was friendly, great food, very clean resort and room, and everything was very organized.
All the staff was friendly, great food, very clean resort and room, and everything was very organized.
4
Jaskiran
1 ago 2025
·
Se alojó 5 noches
The food was good at times average. Nothing was truly exquisite. You would think that they would have at least really good Mexican food but man was I disappointed! The best thing I had was breakfast buffet. The food was honestly good I can’t complain too much about it… the part that really upset me and took away from our experience was how LONG we had to wait for the restaurants!!!!! How are you not going to have a reservation system out in place when your wait time is usually exceeding 30 minutes at each place. Also, shutting down the buffet at dinner except for on Thursdays is absolutely ridiculous!!! Also why did no one tell me this - front desk was great but it would have been nice to know about this important tidbit to help plan dinner time. Beds were very comfortable - pillows need some more filling as they are too flat but this might be a personal preference.
The food was good at times average. Nothing was truly exquisite. You would think that they would have at least really good Mexican food but man was I disappointed! The best thing I had was breakfast buffet. The food was honestly good I can’t complain too much about it… the part that really upset me and took away from our experience was how LONG we had to wait for the restaurants!!!!! How are you not going to have a reservation system out in place when your wait time is usually exceeding 30 minutes at each place. Also, shutting down the buffet at dinner except for on Thursdays is absolutely ridiculous!!! Also why did no one tell me this - front desk was great but it would have been nice to know about this important tidbit to help plan dinner time. Beds were very comfortable - pillows need some more filling as they are too flat but this might be a personal preference.
8
Tracy McKnight
6 sept 2025
·
Se alojó 4 noches
The food and spa were great! Not happy with having to deal with timeshare/membership personal.
The food and spa were great! Not happy with having to deal with timeshare/membership personal.
10
Nyna Marie
16 may 2025
·
Se alojó 4 noches
Amazing staff service. Had an amazing stay, highly recommend and will being planning another trip here!
Amazing staff service. Had an amazing stay, highly recommend and will being planning another trip here!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Cala apartada y cerrada con una playa privada y nadable que se siente segura y tranquila. A poca distancia de la Zona Romántica/Centro Histórico y atracciones.
Reseñas de huéspedes relacionadas
10
Elisa Marie
3 jul 2025
·
Se alojó 3 noches
Beautiful beach front property on a private and swimmable beach. Several pools and many dining options. Staff is always friendly. This was our 3rd visit
Beautiful beach front property on a private and swimmable beach. Several pools and many dining options. Staff is always friendly. This was our 3rd visit
10
jose
17 jul 2025
·
Se alojó 5 noches
The beach is very nice and is great for families.
The beach is very nice and is great for families.
10
Bailey
7 oct 2025
·
Se alojó 7 noches
We stayed here at the end of September through the beginning of October and absolutely loved it! Our weather forecast showed rain every day, but it only rained two nights and didn’t affect our stay at all. Since it was off-season, the resort was much quieter, which we actually preferred, it made the whole experience feel more relaxing and private. The location was perfect, secluded just outside of town with its own private beach. The ocean was so warm and calm that we ended up spending more time there than at the pool. The service from the staff was truly unforgettable, everyone went above and beyond to make our stay special, and it’s one of the main reasons we can’t wait to come back. Overall, it was such a peaceful and memorable getaway that exceeded our expectations. We’d definitely return during this time of year again!
We stayed here at the end of September through the beginning of October and absolutely loved it! Our weather forecast showed rain every day, but it only rained two nights and didn’t affect our stay at all. Since it was off-season, the resort was much quieter, which we actually preferred, it made the whole experience feel more relaxing and private. The location was perfect, secluded just outside of town with its own private beach. The ocean was so warm and calm that we ended up spending more time there than at the pool. The service from the staff was truly unforgettable, everyone went above and beyond to make our stay special, and it’s one of the main reasons we can’t wait to come back. Overall, it was such a peaceful and memorable getaway that exceeded our expectations. We’d definitely return during this time of year again!
8
Rosalind
8 nov 2025
·
Se alojó 3 noches
Great location, secluded. Friendly staff. Restaurants had good food. Nice place to relax.
Great location, secluded. Friendly staff. Restaurants had good food. Nice place to relax.
10
Michael
4 oct 2025
·
Se alojó 6 noches
Just a five minute taxi ride to the romantic zone with access to shops and private charter boats for snorkeling and fishing. 20 minutes to the Botanical Gardens and Zip lining by taxi. 35 minutes from the airport. Security at gate, private beach, all inclusive food was good; especially the ocean front restaurant. Would recommend to friends.
Just a five minute taxi ride to the romantic zone with access to shops and private charter boats for snorkeling and fishing. 20 minutes to the Botanical Gardens and Zip lining by taxi. 35 minutes from the airport. Security at gate, private beach, all inclusive food was good; especially the ocean front restaurant. Would recommend to friends.
10
Andrei
20 mar 2025
·
Se alojó 7 noches
The little beach is only accessible from the property or by boat.
The little beach is only accessible from the property or by boat.
6
José
22 sept 2025
·
Se alojó 5 noches
The property is secured by nature and gated . The beach can only be accessed by boat or by hotel big rocks and deep see keep walkers away very private and nice . Nice greenery and tropical beaches with high cliffs and views of the mountains.
The property is secured by nature and gated . The beach can only be accessed by boat or by hotel big rocks and deep see keep walkers away very private and nice . Nice greenery and tropical beaches with high cliffs and views of the mountains.
10
SUPRIYA
28 mar 2025
·
Se alojó 4 noches
This is a well maintained resort with friendly staff and good options for food. A quick Uber ride from downtown. Great views and direct beach access.
This is a well maintained resort with friendly staff and good options for food. A quick Uber ride from downtown. Great views and direct beach access.
8
Moyra
20 jun 2024
·
Se alojó 8 noches
The Hyatt Ziva is located on a beautiful private Sandy beach. The premises are very clean and staff is incredible, such good service. The breakfast buffet was exceptional, many different choices for breakfast. The food at the various restaurants was also excellent.
The Hyatt Ziva is located on a beautiful private Sandy beach. The premises are very clean and staff is incredible, such good service. The breakfast buffet was exceptional, many different choices for breakfast. The food at the various restaurants was also excellent.
8
Gert
17 oct 2025
·
Se alojó 7 noches
If you're looking for private beach all-inclusive experience at a level above the average, this is a good option. It's further from the airport, but not too far.
If you're looking for private beach all-inclusive experience at a level above the average, this is a good option. It's further from the airport, but not too far.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Los huéspedes elogian la variedad y varios restaurantes especializados (mexicano, italiano, asiático), además de un abundante desayuno buffet y comidas frente al mar en Blaze. La retroalimentación es diversa en general debido a platos promedio o salados para algunos, largas esperas y reservas, opciones inconsistentes para el almuerzo/piscina y cargos adicionales por bebidas o artículos premium.
Reseñas de huéspedes relacionadas
8
Mustafa
16 feb 2025
·
Se alojó 4 noches
Although there was many food options, none was much above average or good. Food in general lacked flavors and was salty/greasy. Everything else in the resort was 5/5
Although there was many food options, none was much above average or good. Food in general lacked flavors and was salty/greasy. Everything else in the resort was 5/5
8
Juan
14 ene 2025
·
Se alojó 3 noches
I didn't like the drinks. Very low budget alcohol not like the other Ziva properties in Cabo and Cancun. They only leave you 2 beers in the room and 2 snacks a day. Only one option of beer and tasted really bad. Food was good and staff was friendly except one server at the Italian restaurant.
I didn't like the drinks. Very low budget alcohol not like the other Ziva properties in Cabo and Cancun. They only leave you 2 beers in the room and 2 snacks a day. Only one option of beer and tasted really bad. Food was good and staff was friendly except one server at the Italian restaurant.
10
Edwin
28 abr 2025
·
Se alojó 7 noches
My recent stay at Hyatt Ziva Puerto Vallarta was overall a great experience, but there were a few surprises worth mentioning. The resort itself is beautiful — tucked away on a private beach surrounded by lush hills, it feels like a peaceful escape. The beach is clean and well-maintained, and there’s plenty of room to relax without feeling crowded. The service was excellent across the board. Staff were friendly, professional, and always eager to help, whether we were lounging by the pool or dining at one of the restaurants. The food and drink options were good, but one thing to be aware of: even though it’s advertised as all-inclusive, there were extra charges for “premium” drinks and certain food options. If you wanted top-shelf liquor, better wine, or specific menu items, you had to pay additional fees, which was a bit disappointing. It’s something I wish had been more clearly explained up front. The rooms were spacious, clean, and had stunning ocean views. Falling asleep to the sound of the waves every night was a highlight of the trip. Overall, Hyatt Ziva Puerto Vallarta is a beautiful resort with great service and a relaxing atmosphere. Just keep in mind that not everything is included in the “all-inclusive” price. Huge shout out to the entertainment squad. Leo, Alexandra, Jocelyn, Scarlett!
My recent stay at Hyatt Ziva Puerto Vallarta was overall a great experience, but there were a few surprises worth mentioning. The resort itself is beautiful — tucked away on a private beach surrounded by lush hills, it feels like a peaceful escape. The beach is clean and well-maintained, and there’s plenty of room to relax without feeling crowded. The service was excellent across the board. Staff were friendly, professional, and always eager to help, whether we were lounging by the pool or dining at one of the restaurants. The food and drink options were good, but one thing to be aware of: even though it’s advertised as all-inclusive, there were extra charges for “premium” drinks and certain food options. If you wanted top-shelf liquor, better wine, or specific menu items, you had to pay additional fees, which was a bit disappointing. It’s something I wish had been more clearly explained up front. The rooms were spacious, clean, and had stunning ocean views. Falling asleep to the sound of the waves every night was a highlight of the trip. Overall, Hyatt Ziva Puerto Vallarta is a beautiful resort with great service and a relaxing atmosphere. Just keep in mind that not everything is included in the “all-inclusive” price. Huge shout out to the entertainment squad. Leo, Alexandra, Jocelyn, Scarlett!
8
Savanna
25 ago 2024
·
Se alojó 4 noches
Great hotel! Beautiful views, beautiful beach, amazing buffet selection. Actual clean/healthy food. This resort was amazing, however I went during the week Mon-Fri and not sure how busy it gets on the weekends. Thursday night the restaurants started getting crowded. Most don’t open until 5-6pm and you have to make a reservation. There is a Buffett for breakfast/lunch open during select hours (not for dinner). The beach was amazing and big. Enough space to not feel crowded & secluded from other tourists/hotels. I would say this hotel is #1 for the beach, as the other resorts had smaller beaches which are more crowded. My only complaint is they advertise as all-inclusive (which most things are) except the spa which is not included. Maybe that’s common knowledge but we were unaware it wouldn’t be included. Overall, the resort was amazing and I would absolutely come back. Gym was clean & spacious, food was good and plentiful, coffee shop was always opened and quick.
Great hotel! Beautiful views, beautiful beach, amazing buffet selection. Actual clean/healthy food. This resort was amazing, however I went during the week Mon-Fri and not sure how busy it gets on the weekends. Thursday night the restaurants started getting crowded. Most don’t open until 5-6pm and you have to make a reservation. There is a Buffett for breakfast/lunch open during select hours (not for dinner). The beach was amazing and big. Enough space to not feel crowded & secluded from other tourists/hotels. I would say this hotel is #1 for the beach, as the other resorts had smaller beaches which are more crowded. My only complaint is they advertise as all-inclusive (which most things are) except the spa which is not included. Maybe that’s common knowledge but we were unaware it wouldn’t be included. Overall, the resort was amazing and I would absolutely come back. Gym was clean & spacious, food was good and plentiful, coffee shop was always opened and quick.
6
Helen Jane
7 oct 2025
·
Se alojó 4 noches
The beach and view were wonderful and the staff were all friendly and attentive. However, this was our 3rd visit and the quality of the food has declined significantly. Maybe because it's off season but that is not a reasonable excuse.
The beach and view were wonderful and the staff were all friendly and attentive. However, this was our 3rd visit and the quality of the food has declined significantly. Maybe because it's off season but that is not a reasonable excuse.
8
Amanda
29 sept 2025
·
Se alojó 4 noches
The staff was so attentive and would help you with anything you needed at any time of the day/night. The drinks were delicious the bartenders would always recommend something for you and if you didn’t like it they’d take it back right away. The pools were so clean and clear, especially with so many people in them throughout the day! The buffet was great for breakfast, could have move variety at lunch but the shrimp was amazing! Blaze was good but the highlight of our trip was the steak and lobster special with sushi at the sports bar! Spa was clean and I had a manicure, however it didn’t last more than a couple hours so that was a bit disappointing. Overall highly recommend this resort! Family friendly, friends trip or romance friendly as well!
The staff was so attentive and would help you with anything you needed at any time of the day/night. The drinks were delicious the bartenders would always recommend something for you and if you didn’t like it they’d take it back right away. The pools were so clean and clear, especially with so many people in them throughout the day! The buffet was great for breakfast, could have move variety at lunch but the shrimp was amazing! Blaze was good but the highlight of our trip was the steak and lobster special with sushi at the sports bar! Spa was clean and I had a manicure, however it didn’t last more than a couple hours so that was a bit disappointing. Overall highly recommend this resort! Family friendly, friends trip or romance friendly as well!
8
Michelle
28 ago 2025
·
Se alojó 6 noches
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
8
Joanna
13 jul 2024
·
Se alojó 7 noches
Pros: most of the staff was lovely, spectacular views, beautiful beach, decent food Cons: not really kid friendly, loud foam party & DJ hours. Loud live music that shook our room until 10pm. Room we booked was not available when we arrived—no apologies or discount. My family of 3 only had one bed for the first night then had to move rooms when 2 bed room (that we book and paid for) became available. The biggest con for us is that it was very hard to watch kids in the pool. Every chaise lounge you see in the water in pictures and every chair that is directly poolside you have to PAY extra (minimum $100 USD) to use. Those chairs are reserved for cabana clients only. My kid isn’t a good swimmer, so it was stressful not being able to easily keep an eye on him. Instead of sitting under and umbrella watching him, I had to sit on the edge of the pool in the sun to make sure he was safe. It’s a huge bummer they prioritize squeezing more money out of guests than letting them comfortably keep their kids safe. Parents were taking shifts poolside to watch a group of kiddos, while some went to get water & shade. Not exactly the luxury vacation we paid for. Being hustled to rent a cabana was tiresome. We paid a lot to be there and rented an upgraded room—and the poolside waitstaff treated us like second class citizens because we were not in a cabana. The “kids club” is not really much of anything, just a few basic art projects a few times a day.
Pros: most of the staff was lovely, spectacular views, beautiful beach, decent food Cons: not really kid friendly, loud foam party & DJ hours. Loud live music that shook our room until 10pm. Room we booked was not available when we arrived—no apologies or discount. My family of 3 only had one bed for the first night then had to move rooms when 2 bed room (that we book and paid for) became available. The biggest con for us is that it was very hard to watch kids in the pool. Every chaise lounge you see in the water in pictures and every chair that is directly poolside you have to PAY extra (minimum $100 USD) to use. Those chairs are reserved for cabana clients only. My kid isn’t a good swimmer, so it was stressful not being able to easily keep an eye on him. Instead of sitting under and umbrella watching him, I had to sit on the edge of the pool in the sun to make sure he was safe. It’s a huge bummer they prioritize squeezing more money out of guests than letting them comfortably keep their kids safe. Parents were taking shifts poolside to watch a group of kiddos, while some went to get water & shade. Not exactly the luxury vacation we paid for. Being hustled to rent a cabana was tiresome. We paid a lot to be there and rented an upgraded room—and the poolside waitstaff treated us like second class citizens because we were not in a cabana. The “kids club” is not really much of anything, just a few basic art projects a few times a day.
4
Jaskiran
1 ago 2025
·
Se alojó 5 noches
The food was good at times average. Nothing was truly exquisite. You would think that they would have at least really good Mexican food but man was I disappointed! The best thing I had was breakfast buffet. The food was honestly good I can’t complain too much about it… the part that really upset me and took away from our experience was how LONG we had to wait for the restaurants!!!!! How are you not going to have a reservation system out in place when your wait time is usually exceeding 30 minutes at each place. Also, shutting down the buffet at dinner except for on Thursdays is absolutely ridiculous!!! Also why did no one tell me this - front desk was great but it would have been nice to know about this important tidbit to help plan dinner time. Beds were very comfortable - pillows need some more filling as they are too flat but this might be a personal preference.
The food was good at times average. Nothing was truly exquisite. You would think that they would have at least really good Mexican food but man was I disappointed! The best thing I had was breakfast buffet. The food was honestly good I can’t complain too much about it… the part that really upset me and took away from our experience was how LONG we had to wait for the restaurants!!!!! How are you not going to have a reservation system out in place when your wait time is usually exceeding 30 minutes at each place. Also, shutting down the buffet at dinner except for on Thursdays is absolutely ridiculous!!! Also why did no one tell me this - front desk was great but it would have been nice to know about this important tidbit to help plan dinner time. Beds were very comfortable - pillows need some more filling as they are too flat but this might be a personal preference.
10
Karla
29 ago 2025
·
Se alojó 6 noches
My family and I had a wonderful time at the Hyatt Ziva property. The staff is always so kind and welcoming, greeting us with a smile every time. We’ve stayed at several resorts in PV, but this one truly stands out with the best dining options — the food was consistently delicious. Our favorite spot was Blaze, not only for the tasty dishes but also for the breathtaking ocean views. We’ll definitely be visiting again!
My family and I had a wonderful time at the Hyatt Ziva property. The staff is always so kind and welcoming, greeting us with a smile every time. We’ve stayed at several resorts in PV, but this one truly stands out with the best dining options — the food was consistently delicious. Our favorite spot was Blaze, not only for the tasty dishes but also for the breathtaking ocean views. We’ll definitely be visiting again!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Alberto
la semana pasada
·
Se alojó 4 noches
La comida rica, el personal atento y la playa bonita un hotel pequeño pero muy lindo
La comida rica, el personal atento y la playa bonita un hotel pequeño pero muy lindo
10
Eugenia Matiely
la semana pasada
·
Se alojó 2 noches
Definitivamente regresaría.
Definitivamente regresaría.
10
Fernando
hace 3 semanas
·
Se alojó 3 noches
Todo en perfecto estado, nos la pasamos increible
Todo en perfecto estado, nos la pasamos increible
8
Ricardo
hace 3 semanas
·
Se alojó 5 noches
Opciones en bebidas pueden mejorar. cerveza promedio bajo. Bar ya deteriorado
Opciones en bebidas pueden mejorar. cerveza promedio bajo. Bar ya deteriorado
10
Jose David
hace 3 semanas
·
Se alojó 5 noches
Todo muy bien Servicio ideal Comida excelente Muy buena playa
Todo muy bien Servicio ideal Comida excelente Muy buena playa
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: 365.40785613098143USD
- 2026-09-19: 363.0048355316162USD
- 2026-09-20: 324.8659465576172USD
- 2026-09-21: 325.39135751037594USD
- 2026-09-22: 322.616068560791USD
- 2026-09-23: 324.8659465576172USD
- 2026-09-24: 387.18411715393063USD
- 2026-09-25: 388.84277635345455USD
- 2026-09-26: 387.18411715393063USD
- 2026-09-27: 315.93375USD
- 2026-09-28: 316.82553920288086USD
- 2026-09-29: 315.93375USD
- 2026-09-30: 315.93375USD
- 2026-10-01: 383.7159USD
- 2026-10-02: 434.8305392486572USD
- 2026-10-03: 430.81874999999997USD
- 2026-10-04: 381.90707830810544USD
- 2026-10-05: 381.90707830810544USD
- 2026-10-06: 381.90707830810544USD
- 2026-10-07: 380.26935USD
- 2026-10-08: 419.33025USD
- 2026-10-09: 431.9698087875366USD
- 2026-10-10: 434.26529999999997USD
- 2026-10-11: 443.4530848297119USD
- 2026-10-12: 451.2797306350708USD
- 2026-10-13: 451.2797306350708USD
- 2026-10-14: 451.2797306350708USD
- 2026-10-15: 406.93846107788085USD
- 2026-10-16: 391.9196524520874USD
- 2026-10-17: 391.9196524520874USD
- 2026-10-18: 359.02126967926023USD
- 2026-10-19: 359.02126967926023USD
- 2026-10-20: 558.3411USD
- 2026-10-21: 555.6962697555541USD
- 2026-10-22: 555.6962697555541USD
- 2026-10-23: 585.0187306869507USD
- 2026-10-24: 584.76465USD
- 2026-10-25: 555.6962697555541USD
- 2026-10-26: 403.3625392364502USD
- 2026-10-27: 446.9886524734497USD
- 2026-10-28: 446.90265USD
- 2026-10-29: 446.9886524734497USD
- 2026-10-30: 403.24634999999995USD
- 2026-10-31: 395.4955392333984USD
- 2026-11-01: 476.3110783447265USD
- 2026-11-02: 410.5143829193115USD
- 2026-11-03: 439.43386283569333USD
- 2026-11-04: 410.5143829193115USD
- 2026-11-05: 461.2922697189331USD
- 2026-11-06: 518.13135USD
- 2026-11-07: 518.4783750640869USD
- 2026-11-08: 420.47909999999996USD
- 2026-11-09: 410.5143829193115USD
- 2026-11-10: 410.5143829193115USD
- 2026-11-11: 410.5143829193115USD
- 2026-11-12: 533.017841734314USD
- 2026-11-13: 528.471USD
- 2026-11-14: 543.5381915908813USD
- 2026-11-15: 529.1962886947631USD
- 2026-11-16: 451.2797306350708USD
- 2026-11-17: 421.9572697036743USD
- 2026-11-18: 451.2797306350708USD
En virtud de la normativa de Hyatt, un miembro del personal de este alojamiento deberá acceder a las habitaciones ocupadas al menos una vez cada 24 horas, aun cuando el huésped haya solicitado privacidad. En estos casos, se trata de avisar con antelación al huésped correspondiente. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo y sistema de seguridad.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- De acuerdo con la normativa del Hyatt, el personal accede a las habitaciones de los huéspedes una vez al día como mínimo, incluso si estos solicitan no ser molestados. Se hará todo lo posible por avisar con antelación a los huéspedes registrados antes de acceder a sus habitaciones.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el alojamiento antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
Servicios populares
Aparcamiento
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
Servicio de tintorería
Servicios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Playa privada
Jardín
Playa (cercana)
Karaoke
Billares
Piscina al aire libre
Piscina climatizada al aire libre
Música en directo
Evening Entertainment
Pool (Infinity)
Muebles de exterior
Pool (Seasonal Outdoor)
Ping pong
Terraza
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Club infantil
Bar en la piscina
Desayuno en la habitación
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito