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The Ambassador Seoul - A Pullman Hotel


Bekvämligheter

  • Parkering

  • Restaurang

  • Pool

  • Rumservice

  • Parkeringsservice

  • Tur- och utflyktsdisk

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Fastighetsbeskrivning

Här erbjuds bland annat gym, utomhuspool och inomhuspool. Boendet har även gratis wi-fi, conciergetjänster och bröllopstjänster.
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225 US$
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Gästrecensioner

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

I många nyligen gjorda recensioner hyllas The Ambassador Seoul - A Pullman Hotel för rena, bekväma rum och generellt vänlig och hjälpsam personal, med bra kommunikationsförbindelser, trevlig utsikt och en lugn atmosfär som passar både fritidsresenärer och familjer.

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Faciliteter

Bra

Renlighet

Rent

Service

Vänligt

Måltider

Varierat

Var detta till hjälp?

8

Maths

IAN-logo

18 mars 2024

·

Stannade 5 nätter

Bra hotell men AC var trasigt under hela vistelsen, det luktade avlopp på toaletten.
Bra hotell men AC var trasigt under hela vistelsen, det luktade avlopp på toaletten.

2

Robert

IAN-logo

förra veckan

·

Stannade 3 nätter

Not a 5 star hotel. Maybe 3.5 to 4.0 average score for service. The Good; Facility and cleanliness: 40 to 4.5. Doormen: 5.0 for taking care of baggage and incoming and outgoing guests to ensure they are catching their taxis or leaving their taxis. Restaurants: 4.5 to 5.0 excellent service and food options The Not So Good: Very basic issues with The Ambassador Hotel Pullman in Seoul: 1) No receipt available of hotel stay. Very basic data such as a daily room rate receipt not available upon check out. In other words, you have zero idea what you paid in Korean Won (KRW) vs your local currency (I.e., USD, EUR or GBP). This is a very simple ask yet the front desk assistant manager Jacob Ham sincerely could not disclose the simple room rates for my total stay and provide a KRW receipt due to it being against Pullman Ambassador Hotel Policy. I think that policy puts the hotel front desk at risk of being at many levels. Financial reporting is a critical part of the hotel stay. Yet the front desk staff have zero power to provide a basic receipt is not a 5-Star hotel practice. 2) Room Service: Rated 2-3 stars. The Room service Team on 3 occasions look terribly unprofessional and unhappy with their jobs when they slam the door when exiting the room after dropping off deliveries. They look they are mopping around and miserable from either poor management, poor training or understaffing. I cannot figure out why they look and behaved as they dislike their jobs.
Not a 5 star hotel. Maybe 3.5 to 4.0 average score for service. The Good; Facility and cleanliness: 40 to 4.5. Doormen: 5.0 for taking care of baggage and incoming and outgoing guests to ensure they are catching their taxis or leaving their taxis. Restaurants: 4.5 to 5.0 excellent service and food options The Not So Good: Very basic issues with The Ambassador Hotel Pullman in Seoul: 1) No receipt available of hotel stay. Very basic data such as a daily room rate receipt not available upon check out. In other words, you have zero idea what you paid in Korean Won (KRW) vs your local currency (I.e., USD, EUR or GBP). This is a very simple ask yet the front desk assistant manager Jacob Ham sincerely could not disclose the simple room rates for my total stay and provide a KRW receipt due to it being against Pullman Ambassador Hotel Policy. I think that policy puts the hotel front desk at risk of being at many levels. Financial reporting is a critical part of the hotel stay. Yet the front desk staff have zero power to provide a basic receipt is not a 5-Star hotel practice. 2) Room Service: Rated 2-3 stars. The Room service Team on 3 occasions look terribly unprofessional and unhappy with their jobs when they slam the door when exiting the room after dropping off deliveries. They look they are mopping around and miserable from either poor management, poor training or understaffing. I cannot figure out why they look and behaved as they dislike their jobs.

6

Heather

IAN-logo

för 3 veckor sedan

·

Stannade 5 nätter

Changed rooms on the first night due to water pressure issues, and I also found dirty, used towels in the room when I checked in. I would have expected a 5-star hotel to thoroughly check the room before assigning it to guests. I also found it quite unreasonable that guests have to pay extra to use the outdoor pool. That said, the staff were very helpful and moved me to a new room without any issues, which I appreciated.
Changed rooms on the first night due to water pressure issues, and I also found dirty, used towels in the room when I checked in. I would have expected a 5-star hotel to thoroughly check the room before assigning it to guests. I also found it quite unreasonable that guests have to pay extra to use the outdoor pool. That said, the staff were very helpful and moved me to a new room without any issues, which I appreciated.

10

Charles

IAN-logo

15 juni 2026

·

Stannade 4 nätter

Great modern hotel well located. Very friendly staff.
Great modern hotel well located. Very friendly staff.

2

Addison

IAN-logo

15 juni 2026

·

Stannade 4 nätter

Staff very difficult to work with. Would not allow us to check in due to age not being 20 but we called the night before asking if it was okay and brought a family member to help us check in that was over 20 and they didn’t allow us to do so.
Staff very difficult to work with. Would not allow us to check in due to age not being 20 but we called the night before asking if it was okay and brought a family member to help us check in that was over 20 and they didn’t allow us to do so.

287, Dongho-ro, Jung-gu, Seoul, Sydkorea

Läge

The Ambassador Seoul - A Pullman Hotel ligger centralt i Seoul, en kvarts promenad från både Dongdaemuns historie- och kulturpark och Dongdaemuns designtorg. Detta hotell med golfbana ligger 1,9 km från Myeongdong Street och 2,5 km från Namdaemun-marknaden.

The Shilla Duty Free Shop(0.3 miles)

Koreanska huset (restaurang)(0.6 miles)

Chungmu-ro(0.7 miles)

Dongdaemuns designtorg(0.7 miles)

Namsangol Hanok Village(0.8 miles)

Cheonggyecheon(0.8 miles)

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Boendets policy

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Incheckning

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Incheckning från 15:00

Innan 11:00


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