Previously, hotel staff took your car (for a small charge) and parked it for you. That facility was not available this time. Luckily, I knew my way round Central Belfast and was able to navigate the complicated one-way system to the nearest car park. Strangers to the city, even with sat-nav, could easily get lost. I was disappointed in the room which I paid £193 for. There was only a very narrow wardrobe for my clothes and I had to move a bulky ironing board to get anything into it at all. The reading lamp at my side of the bed didn't work and the bathroom contained tarnished and worn-out loose-fitting fixtures. The heating guage was hard to understand but I did get my temperature by trial and error. On the other hand, the dinner and breakfast I ate were both delicious and helped make up for the maintenance failures. I recommend that senior management ensure that cleaning and maintenance staff regularly check that things in the bedrooms are in good working order.
Previously, hotel staff took your car (for a small charge) and parked it for you. That facility was not available this time. Luckily, I knew my way round Central Belfast and was able to navigate the complicated one-way system to the nearest car park. Strangers to the city, even with sat-nav, could easily get lost. I was disappointed in the room which I paid £193 for. There was only a very narrow wardrobe for my clothes and I had to move a bulky ironing board to get anything into it at all. The reading lamp at my side of the bed didn't work and the bathroom contained tarnished and worn-out loose-fitting fixtures. The heating guage was hard to understand but I did get my temperature by trial and error. On the other hand, the dinner and breakfast I ate were both delicious and helped make up for the maintenance failures. I recommend that senior management ensure that cleaning and maintenance staff regularly check that things in the bedrooms are in good working order.
