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Spark by Hilton Springfield Southwest

From

US$ 89

/ noite

Spark by Hilton Springfield Southwest - Image 1

Spark by Hilton Springfield Southwest - Quarto

Spark by Hilton Springfield Southwest - Quarto

Spark by Hilton Springfield Southwest - Recepção

Spark by Hilton Springfield Southwest - Piscina

Selecione datas para ver preços e disponibilidade

From

US$ 89

/ noite

Sobre esta propriedade

Aproveite opções de lazer, como uma piscina interna, ou outras comodidades, como Wi-Fi de cortesia e área para piquenique.

Serviço de lavanderia
Elevador
Centro de negócios
Cofre
Área de piquenique/Mesas
Check-in/check-out expresso

Localização

3446 Freedom Drive, Springfield, Illinois, Estados Unidos

Springfield Racquet & Fitness Center (1.9 milhas)

Knights Action Park (2.8 milhas)

Memorial Clinic Koke Mill (3 milhas)

Route 66 Drive-In Theater (3.2 milhas)

Centennial Dog Park (3.4 milhas)

AMF Springfield Lanes (3.5 milhas)

Mais informações sobre a localização

Opções de quarto

8

Quarto, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

6

Quarto, 1 cama King, acessível, banheira (Mobility)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

4

Estúdio, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

5

Quarto, 1 cama King, acessível (Mobility, Roll-In Shower)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

6

Quarto, 2 camas Queen

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

Avaliações dos hóspedes sobre Spark by Hilton Springfield Southwest

7.6

Bom

Com base em 517 avaliações verificadas

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Spark by Hilton Springfield Southwest, os hóspedes frequentemente elogiam os quartos limpos e modernos, além de uma equipe atenciosa e prestativa. A localização conveniente, perto de restaurantes e lojas, é frequentemente mencionada como um ponto positivo para pernoites rápidos e estadias com bom custo-benefício.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Spark by Hilton Springfield Southwest, os hóspedes frequentemente elogiam os quartos limpos e modernos, além de uma equipe atenciosa e prestativa. A localização conveniente, perto de restaurantes e lojas, é frequentemente mencionada como um ponto positivo para pernoites rápidos e estadias com bom custo-benefício.

As desvantagens recorrentes incluem a piscina frequentemente fechada ou em manutenção e um café da manhã continental muito limitado, com poucas opções quentes. Alguns hóspedes também mencionam paredes finas, problemas ocasionais de manutenção (falhas no elevador, problemas de encanamento e áreas de estacionamento desgastadas) e limpeza ou arrumação inconsistentes, incluindo relatos de pragas ou roupas de cama manchadas. Ideal para viajantes com orçamento limitado que procuram uma base limpa e conveniente, em vez de uma estadia com todas as comodidades.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

As instalações são limitadas: várias avaliações relatam a piscina fechada ou em manutenção, e os comentários mencionam desafios com o estacionamento (pequeno ou com buracos) e um elevador problemático. A propriedade aceita animais de estimação.

Avaliações dos hóspedes relacionadas

6

Sharon

20 de fev. de 2025

·

Hospedou-se por 1 noite

Cold very limited cheap grade breakfast. Does not meet Hilton quality expectations. Hotel appeared new in pictures. Instead, old hotel renovated with low grade materials. Floors squeaked in hallway and room. Mattress protector plastic feel material with cheap wrinkled thin bedding. Uncomfortable to sleep on. Pool broke/closed. Overpriced compared to competitors. Good cosmetic interior decorating in room. Updated bathroom and furniture. HVAC worked well. Very clean. Very nice staff.

Cold very limited cheap grade breakfast. Does not meet Hilton quality expectations. Hotel appeared new in pictures. Instead, old hotel renovated with low grade materials. Floors squeaked in hallway and room. Mattress protector plastic feel material with cheap wrinkled thin bedding. Uncomfortable to sleep on. Pool broke/closed. Overpriced compared to competitors. Good cosmetic interior decorating in room. Updated bathroom and furniture. HVAC worked well. Very clean. Very nice staff.

10

MIGUEL

29 de set. de 2025

·

Hospedou-se por 1 noite

Parking area was Ok. Well located facility. No complains

Parking area was Ok. Well located facility. No complains

10

Krystal

9 de dez. de 2024

·

Hospedou-se por 2 noites

The property was great and dog friendly!

The property was great and dog friendly!

6

Brook

22 de set. de 2025

·

Hospedou-se por 1 noite

Rooms were decent and clean but some of the trimming on the corners were coming off. The elevator was sketchy and would sometimes catch when opening and closing. Also parking lot could use some work kind of hard to push the luggage cart across with pot holes. Staff was very kind and location had lots of shopping and food close.

Rooms were decent and clean but some of the trimming on the corners were coming off. The elevator was sketchy and would sometimes catch when opening and closing. Also parking lot could use some work kind of hard to push the luggage cart across with pot holes. Staff was very kind and location had lots of shopping and food close.

8

chris

13 de out. de 2025

·

Hospedou-se por 1 noite

Parking is not an issue, all good

Parking is not an issue, all good

8

Jennifer

6 de abr. de 2025

·

Hospedou-se por 1 noite

Many choices for restaurants. Pet-friendly

Many choices for restaurants. Pet-friendly

6

Lisa Ann

2 de fev. de 2025

·

Hospedou-se por 2 noites

Overall our stay was good. The rooms have been updated and are clean. The walls are thin and you can hear every noise outside the room. The TV was nice and updated, but the remote to turn up the volume was missing. We had to ask the front desk for help. The breakfast was extremely limited to variety. Mainly bagels and toast. No fresh fruit or waffles. The pool was out and was looking forward to using it.

Overall our stay was good. The rooms have been updated and are clean. The walls are thin and you can hear every noise outside the room. The TV was nice and updated, but the remote to turn up the volume was missing. We had to ask the front desk for help. The breakfast was extremely limited to variety. Mainly bagels and toast. No fresh fruit or waffles. The pool was out and was looking forward to using it.

2

Megan

10 de ago. de 2025

·

Hospedou-se por 1 noite

No amenities. Pool and fitness room were advertised however when we checked in for a baseball tournament neither were available. The price is the same as the hotels across the parking lot that had all amenities. The parking lot is tiny, definitely not big enough for the whole hotel. There wasn't anywhere for the team to hang out and when a few parents were in the lobby we were told it was quiet hours, it was 9:30 on a Saturday night.

No amenities. Pool and fitness room were advertised however when we checked in for a baseball tournament neither were available. The price is the same as the hotels across the parking lot that had all amenities. The parking lot is tiny, definitely not big enough for the whole hotel. There wasn't anywhere for the team to hang out and when a few parents were in the lobby we were told it was quiet hours, it was 9:30 on a Saturday night.

2

N

23 de jan. de 2025

·

Hospedou-se por 1 noite

We booked this hotel after calling to make sure they had indoor pool. We check in and as they hand my husband the key card they inform us that the pool is not open, closed for maintenance. This was after we paid. I tell them that I had called to verify that they had a indoor pool and we were coming in town for a banquet and there are a lot of other families that are staying here and they all booked so the kids could swim. All o got was a sorry. I then asked if we could get a discount due to pool being closed. They said that they would have to talk to the manager, but he is not here right now. After talking with the manager he stated that since we already paid that there was nothing he could do, we would have to call Hilton. The pool door was about to be opened with key card, pool was full of water and running. When asked is it really broke or did you guys just not want to cleaning it after having a large group lady go super defensive and said no ot is really broke, it has leaks and piping issues and heater is not working. (Then why is it running and not drained if it has leaks). No shampoo in the shower. Did not find this out until after i was in the shower. Breakfast was a joke. Pretty much no breakdat. Nothing hot no meat or eggs, no waffles, no bread for toast, there was nothing but a bowl of individual yogurts and 2 cereals no kid would eat. Had to go to a McDonald's for breakfast. Very sad the money we spend to just have a bed and no amenities.

We booked this hotel after calling to make sure they had indoor pool. We check in and as they hand my husband the key card they inform us that the pool is not open, closed for maintenance. This was after we paid. I tell them that I had called to verify that they had a indoor pool and we were coming in town for a banquet and there are a lot of other families that are staying here and they all booked so the kids could swim. All o got was a sorry. I then asked if we could get a discount due to pool being closed. They said that they would have to talk to the manager, but he is not here right now. After talking with the manager he stated that since we already paid that there was nothing he could do, we would have to call Hilton. The pool door was about to be opened with key card, pool was full of water and running. When asked is it really broke or did you guys just not want to cleaning it after having a large group lady go super defensive and said no ot is really broke, it has leaks and piping issues and heater is not working. (Then why is it running and not drained if it has leaks). No shampoo in the shower. Did not find this out until after i was in the shower. Breakfast was a joke. Pretty much no breakdat. Nothing hot no meat or eggs, no waffles, no bread for toast, there was nothing but a bowl of individual yogurts and 2 cereals no kid would eat. Had to go to a McDonald's for breakfast. Very sad the money we spend to just have a bed and no amenities.

8

Renee

19 de jan. de 2025

·

Hospedou-se por 1 noite

The pool was under repair which was disappointing since the kids wanted to swim.

The pool was under repair which was disappointing since the kids wanted to swim.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

A limpeza é frequentemente elogiada nos quartos reformados e áreas comuns, mas a consistência é variável. Alguns comentários citam pragas ou picadas, roupas de cama manchadas ou usadas e problemas ocasionais de manutenção, como ralos entupidos.

Avaliações dos hóspedes relacionadas

2

Jennifer

22 de jul. de 2024

·

Hospedou-se por 1 noite

Very disappointed the floors were nasty and sticky. I stayed on the second floor and multiple rooms were just opened not sure why. They did not have mattresses covers just the fitted sheet down. I pray they do not have bed bugs.

Very disappointed the floors were nasty and sticky. I stayed on the second floor and multiple rooms were just opened not sure why. They did not have mattresses covers just the fitted sheet down. I pray they do not have bed bugs.

10

Dennis

20 de jun. de 2024

·

Hospedou-se por 1 noite

Cleanliness stood out.

Cleanliness stood out.

10

Cheryl

19 de out. de 2025

·

Hospedou-se por 2 noites

Sheets was smelly

Sheets was smelly

2

Sajid

20 de out. de 2024

·

Hospedou-se por 1 noite

One of the worst experiences, They provided used towels all hair and brown spots on towels , washroom was dirty like hell hair all over bedsheets was dirty

One of the worst experiences, They provided used towels all hair and brown spots on towels , washroom was dirty like hell hair all over bedsheets was dirty

8

Cecilia

19 de mai. de 2025

·

Hospedou-se por 1 noite

New facility. Super clean. Close proximity to amenities and the highway. Great place to stay if you are traveling through.

New facility. Super clean. Close proximity to amenities and the highway. Great place to stay if you are traveling through.

10

Luci

13 de abr. de 2025

·

Hospedou-se por 1 noite

Very clean hotel, great breakfast with healthy options. Friendly staff.

Very clean hotel, great breakfast with healthy options. Friendly staff.

6

Odis

5 de nov. de 2025

·

Hospedou-se por 1 noite

Our room had ants. I even took a video and let the front desk know and was told a manager would be with me as there wasn’t a manager on duty at the moment. How odd is that? The tub didn’t drain so as we showered you are standing in ankle deep water. Definitely would not stay here again.

Our room had ants. I even took a video and let the front desk know and was told a manager would be with me as there wasn’t a manager on duty at the moment. How odd is that? The tub didn’t drain so as we showered you are standing in ankle deep water. Definitely would not stay here again.

10

Joyce

4 de ago. de 2025

·

Hospedou-se por 1 noite

Our room was very clean and nice. Limited breakfast menu, but we made due. Sadly there was a truck in the other hotel parking lot that kept its engine running all night. Beds were comfortable. We would stay again.

Our room was very clean and nice. Limited breakfast menu, but we made due. Sadly there was a truck in the other hotel parking lot that kept its engine running all night. Beds were comfortable. We would stay again.

10

Justin

18 de ago. de 2024

·

Hospedou-se por 2 noites

Excellent cleanliness

Excellent cleanliness

8

Beth

12 de out. de 2025

·

Hospedou-se por 3 noites

Might have had case if bed bugs - got several bites

Might have had case if bed bugs - got several bites

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são modernos e geralmente confortáveis, com boas camas. No entanto, vários hóspedes mencionam paredes finas e problemas ocasionais ou itens faltantes (chuveiros mornos, problemas de drenagem, volume/controle remoto da TV e alguns quartos sem as comodidades esperadas, como uma cadeira ou micro-ondas).

Avaliações dos hóspedes relacionadas

6

Eden

22 de set. de 2024

·

Hospedou-se por 3 noites

Too loud

Too loud

8

Dina

9 de set. de 2024

·

Hospedou-se por 1 noite

Hilton’s new Spark is doing an outstanding job in offering budget accommodations with great style. Funky wire lighting fixtures, sleek seating, and sharp accent walls in the lobby. Comfy beds, good quality shampoo, conditioner, and body wash, and a cool accent wall in the room. Excellent placement of reading lights, which are also thoughtfully designed. Plenty of horizontal space for your things. The only problem we had was that the shower water was tepid, so clearly some work needs to be done there. We didn’t mention it to Vivek, the very personable manager, due to time constraints. The breakfast was basic and high in gluten, which we avoid, so we can’t really comment on that. We’d be happy to stay again.

Hilton’s new Spark is doing an outstanding job in offering budget accommodations with great style. Funky wire lighting fixtures, sleek seating, and sharp accent walls in the lobby. Comfy beds, good quality shampoo, conditioner, and body wash, and a cool accent wall in the room. Excellent placement of reading lights, which are also thoughtfully designed. Plenty of horizontal space for your things. The only problem we had was that the shower water was tepid, so clearly some work needs to be done there. We didn’t mention it to Vivek, the very personable manager, due to time constraints. The breakfast was basic and high in gluten, which we avoid, so we can’t really comment on that. We’d be happy to stay again.

8

Eden

28 de set. de 2024

·

Hospedou-se por 3 noites

I stay here often for work, and I sleep quite well. The walls are a little thin, but the hotel is nice.

I stay here often for work, and I sleep quite well. The walls are a little thin, but the hotel is nice.

2

Mark

1 de set. de 2025

·

Hospedou-se por 1 noite

No chair in our room so unable to sit in backless ottoman for long and complete my laptop work. No coffee pot as promised/shown on website. No alarm clock in the room. Room phone did not work initially. My fiance ended up tracing down and fixing the problem. Finally I slipped and fell due to wet floor in the breakfast area at about 6:10 am. This mopping should be done around 330 or 430 am. Not to wise to completely wet the floor 5 minutes before you open the area for continental breakfast. This facility was much better when it was the Fairfield inn. Very disappointed and have a sore hip for my troubles. Check in person perfect. Check out person did not have much time for me at all.

No chair in our room so unable to sit in backless ottoman for long and complete my laptop work. No coffee pot as promised/shown on website. No alarm clock in the room. Room phone did not work initially. My fiance ended up tracing down and fixing the problem. Finally I slipped and fell due to wet floor in the breakfast area at about 6:10 am. This mopping should be done around 330 or 430 am. Not to wise to completely wet the floor 5 minutes before you open the area for continental breakfast. This facility was much better when it was the Fairfield inn. Very disappointed and have a sore hip for my troubles. Check in person perfect. Check out person did not have much time for me at all.

10

Kalica

1 de jun. de 2025

·

Hospedou-se por 1 noite

Nice new hotel. Clean, modern rooms with comfortable beds and awesome pillows. Was next to the ice machine which was loud all night but also next to the pool and couldn't hear the kiddos at all. Was really nice.

Nice new hotel. Clean, modern rooms with comfortable beds and awesome pillows. Was next to the ice machine which was loud all night but also next to the pool and couldn't hear the kiddos at all. Was really nice.

4

Deborah

25 de out. de 2025

·

Hospedou-se por 1 noite

Just a basic room. Not great. Cheap rates

Just a basic room. Not great. Cheap rates

4

Show

28 de out. de 2024

·

Hospedou-se por 1 noite

Hotel was EXTREMELY noisy. I called the front desk twice. Noise outside as well. Other guests running in the hall and jumping off the bed upstairs - noise and lots of people in the parking lot. Management did nothing.

Hotel was EXTREMELY noisy. I called the front desk twice. Noise outside as well. Other guests running in the hall and jumping off the bed upstairs - noise and lots of people in the parking lot. Management did nothing.

6

Brook

22 de set. de 2025

·

Hospedou-se por 1 noite

Rooms were decent and clean but some of the trimming on the corners were coming off. The elevator was sketchy and would sometimes catch when opening and closing. Also parking lot could use some work kind of hard to push the luggage cart across with pot holes. Staff was very kind and location had lots of shopping and food close.

Rooms were decent and clean but some of the trimming on the corners were coming off. The elevator was sketchy and would sometimes catch when opening and closing. Also parking lot could use some work kind of hard to push the luggage cart across with pot holes. Staff was very kind and location had lots of shopping and food close.

10

Arshad

2 de dez. de 2024

·

Hospedou-se por 1 noite

Everything was fine except there was no microwave in the room

Everything was fine except there was no microwave in the room

6

Lisa Ann

2 de fev. de 2025

·

Hospedou-se por 2 noites

Overall our stay was good. The rooms have been updated and are clean. The walls are thin and you can hear every noise outside the room. The TV was nice and updated, but the remote to turn up the volume was missing. We had to ask the front desk for help. The breakfast was extremely limited to variety. Mainly bagels and toast. No fresh fruit or waffles. The pool was out and was looking forward to using it.

Overall our stay was good. The rooms have been updated and are clean. The walls are thin and you can hear every noise outside the room. The TV was nice and updated, but the remote to turn up the volume was missing. We had to ask the front desk for help. The breakfast was extremely limited to variety. Mainly bagels and toast. No fresh fruit or waffles. The pool was out and was looking forward to using it.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O serviço é frequentemente descrito como atencioso, prestativo e responsivo na recepção, com a equipe resolvendo rapidamente os problemas de muitos hóspedes. Alguns hóspedes tiveram experiências com falta de acompanhamento ou atitude negativa e práticas inconsistentes de limpeza/segurança.

Avaliações dos hóspedes relacionadas

4

Caylee

14 de mar. de 2025

·

Hospedou-se por 3 noites

I stayed for 3 nights and when the cleaning staff "cleaned" my room they didn't shut my door all the way. I was out of my room almost all day and anyone could have stolen my belongings or snuck into my room. I told the front desk person this when I checked out and didn't even get an apology. I don't plan on staying again because I feel very unsafe and the staff didn't take my safety seriously.

I stayed for 3 nights and when the cleaning staff "cleaned" my room they didn't shut my door all the way. I was out of my room almost all day and anyone could have stolen my belongings or snuck into my room. I told the front desk person this when I checked out and didn't even get an apology. I don't plan on staying again because I feel very unsafe and the staff didn't take my safety seriously.

10

Dolores

10 de jun. de 2025

·

Hospedou-se por 1 noite

We were very happy with our visit. Check in with Aaron was outstanding

We were very happy with our visit. Check in with Aaron was outstanding

10

Kimberly

23 de jul. de 2025

·

Hospedou-se por 1 noite

Our first room had an issue with the sink, went to the desk and the lady immediately had us changed to a new room with no complaints! So helpful and kind after a long day was so appreciated!

Our first room had an issue with the sink, went to the desk and the lady immediately had us changed to a new room with no complaints! So helpful and kind after a long day was so appreciated!

10

David

24 de mar. de 2025

·

Hospedou-se por 2 noites

Very nice and clean rehabbed hotel. The price is good, staff friendly and quick to assist. I had a stopper in the bath sink not working and when I passed the front desk the gentleman asked if everything was okay. I mentioned the stopper just so he could make a work order for when I check out but he stopped what he was doing and proceeded to fix it right away. Great Service! I will add this location as a go to when ever in town...

Very nice and clean rehabbed hotel. The price is good, staff friendly and quick to assist. I had a stopper in the bath sink not working and when I passed the front desk the gentleman asked if everything was okay. I mentioned the stopper just so he could make a work order for when I check out but he stopped what he was doing and proceeded to fix it right away. Great Service! I will add this location as a go to when ever in town...

10

Nancy

13 de dez. de 2024

·

Hospedou-se por 5 noites

Excellent place to stay. Convenient, clean, comfortable. Delores is wonderful, so helpful, so kind. Byron is always friendly and always wears a smile. So polite and always as, if everything is ok, do you need anything. All around excellent!!

Excellent place to stay. Convenient, clean, comfortable. Delores is wonderful, so helpful, so kind. Byron is always friendly and always wears a smile. So polite and always as, if everything is ok, do you need anything. All around excellent!!

10

James

22 de jun. de 2025

·

Hospedou-se por 1 noite

Aaron at the desk was great and super helpful.

Aaron at the desk was great and super helpful.

10

James

22 de jun. de 2025

·

Hospedou-se por 1 noite

Front desk friendly and accommodating for our specific requests.

Front desk friendly and accommodating for our specific requests.

2

Vishal Gautham

19 de jul. de 2025

·

Hospedou-se por 3 noites

Terrible property. Terribly maintained. Not a single day room service was done. Staff is rude. Avoid this place.

Terrible property. Terribly maintained. Not a single day room service was done. Staff is rude. Avoid this place.

10

Jimmy

21 de mar. de 2025

·

Hospedou-se por 3 noites

The staff were very friendly and accommodating. The hotel had been renovated recently and was very clean. The location was very close to restaurants and stores if you forgot anything you need while traveling.

The staff were very friendly and accommodating. The hotel had been renovated recently and was very clean. The location was very close to restaurants and stores if you forgot anything you need while traveling.

2

N

23 de jan. de 2025

·

Hospedou-se por 1 noite

We booked this hotel after calling to make sure they had indoor pool. We check in and as they hand my husband the key card they inform us that the pool is not open, closed for maintenance. This was after we paid. I tell them that I had called to verify that they had a indoor pool and we were coming in town for a banquet and there are a lot of other families that are staying here and they all booked so the kids could swim. All o got was a sorry. I then asked if we could get a discount due to pool being closed. They said that they would have to talk to the manager, but he is not here right now. After talking with the manager he stated that since we already paid that there was nothing he could do, we would have to call Hilton. The pool door was about to be opened with key card, pool was full of water and running. When asked is it really broke or did you guys just not want to cleaning it after having a large group lady go super defensive and said no ot is really broke, it has leaks and piping issues and heater is not working. (Then why is it running and not drained if it has leaks). No shampoo in the shower. Did not find this out until after i was in the shower. Breakfast was a joke. Pretty much no breakdat. Nothing hot no meat or eggs, no waffles, no bread for toast, there was nothing but a bowl of individual yogurts and 2 cereals no kid would eat. Had to go to a McDonald's for breakfast. Very sad the money we spend to just have a bed and no amenities.

We booked this hotel after calling to make sure they had indoor pool. We check in and as they hand my husband the key card they inform us that the pool is not open, closed for maintenance. This was after we paid. I tell them that I had called to verify that they had a indoor pool and we were coming in town for a banquet and there are a lot of other families that are staying here and they all booked so the kids could swim. All o got was a sorry. I then asked if we could get a discount due to pool being closed. They said that they would have to talk to the manager, but he is not here right now. After talking with the manager he stated that since we already paid that there was nothing he could do, we would have to call Hilton. The pool door was about to be opened with key card, pool was full of water and running. When asked is it really broke or did you guys just not want to cleaning it after having a large group lady go super defensive and said no ot is really broke, it has leaks and piping issues and heater is not working. (Then why is it running and not drained if it has leaks). No shampoo in the shower. Did not find this out until after i was in the shower. Breakfast was a joke. Pretty much no breakdat. Nothing hot no meat or eggs, no waffles, no bread for toast, there was nothing but a bowl of individual yogurts and 2 cereals no kid would eat. Had to go to a McDonald's for breakfast. Very sad the money we spend to just have a bed and no amenities.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

A localização é conveniente para a rodovia, restaurantes e lojas. Alguns hóspedes notaram ruído externo ocasional.

Avaliações dos hóspedes relacionadas

10

MIGUEL

29 de set. de 2025

·

Hospedou-se por 1 noite

Parking area was Ok. Well located facility. No complains

Parking area was Ok. Well located facility. No complains

10

Dustin

23 de fev. de 2025

·

Hospedou-se por 1 noite

Property was clean, Quiet, can do immediately.Located next to shopping and restaurants would stay here again.Staff was very nice

Property was clean, Quiet, can do immediately.Located next to shopping and restaurants would stay here again.Staff was very nice

8

Cary

31 de jan. de 2025

·

Hospedou-se por 1 noite

Not in the nicest part of Springfield, IL however the front desk manager was quite helpful and the property is in good shape with a modern design.

Not in the nicest part of Springfield, IL however the front desk manager was quite helpful and the property is in good shape with a modern design.

8

Cecilia

19 de mai. de 2025

·

Hospedou-se por 1 noite

New facility. Super clean. Close proximity to amenities and the highway. Great place to stay if you are traveling through.

New facility. Super clean. Close proximity to amenities and the highway. Great place to stay if you are traveling through.

6

Brook

22 de set. de 2025

·

Hospedou-se por 1 noite

Rooms were decent and clean but some of the trimming on the corners were coming off. The elevator was sketchy and would sometimes catch when opening and closing. Also parking lot could use some work kind of hard to push the luggage cart across with pot holes. Staff was very kind and location had lots of shopping and food close.

Rooms were decent and clean but some of the trimming on the corners were coming off. The elevator was sketchy and would sometimes catch when opening and closing. Also parking lot could use some work kind of hard to push the luggage cart across with pot holes. Staff was very kind and location had lots of shopping and food close.

10

Nick

23 de abr. de 2025

·

Hospedou-se por 1 noite

Nice convenient place to stay a quick overnight

Nice convenient place to stay a quick overnight

8

Barb

2 de jun. de 2025

·

Hospedou-se por 4 noites

Close to shopping and restaurants, clean linens and clean room. Check in, quick and efficient.

Close to shopping and restaurants, clean linens and clean room. Check in, quick and efficient.

10

Joyce

4 de ago. de 2025

·

Hospedou-se por 1 noite

Our room was very clean and nice. Limited breakfast menu, but we made due. Sadly there was a truck in the other hotel parking lot that kept its engine running all night. Beds were comfortable. We would stay again.

Our room was very clean and nice. Limited breakfast menu, but we made due. Sadly there was a truck in the other hotel parking lot that kept its engine running all night. Beds were comfortable. We would stay again.

10

Kim

23 de jun. de 2024

·

Hospedou-se por 1 noite

Convenient location. Courteous check in

Convenient location. Courteous check in

10

Jimmy

21 de mar. de 2025

·

Hospedou-se por 3 noites

The staff were very friendly and accommodating. The hotel had been renovated recently and was very clean. The location was very close to restaurants and stores if you forgot anything you need while traveling.

The staff were very friendly and accommodating. The hotel had been renovated recently and was very clean. The location was very close to restaurants and stores if you forgot anything you need while traveling.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é básico e frequentemente descrito como muito limitado, com poucas ou nenhuma opção quente. Uma avaliação elogiou as opções saudáveis, mas, no geral, a variedade não atende às expectativas.

Avaliações dos hóspedes relacionadas

6

Sharon

20 de fev. de 2025

·

Hospedou-se por 1 noite

Cold very limited cheap grade breakfast. Does not meet Hilton quality expectations. Hotel appeared new in pictures. Instead, old hotel renovated with low grade materials. Floors squeaked in hallway and room. Mattress protector plastic feel material with cheap wrinkled thin bedding. Uncomfortable to sleep on. Pool broke/closed. Overpriced compared to competitors. Good cosmetic interior decorating in room. Updated bathroom and furniture. HVAC worked well. Very clean. Very nice staff.

Cold very limited cheap grade breakfast. Does not meet Hilton quality expectations. Hotel appeared new in pictures. Instead, old hotel renovated with low grade materials. Floors squeaked in hallway and room. Mattress protector plastic feel material with cheap wrinkled thin bedding. Uncomfortable to sleep on. Pool broke/closed. Overpriced compared to competitors. Good cosmetic interior decorating in room. Updated bathroom and furniture. HVAC worked well. Very clean. Very nice staff.

2

Sagan

13 de abr. de 2025

·

Hospedou-se por 1 noite

They charged extra fees I was under the impression of paying for. Breakfast very limited. As soon as we walked into our room, there was a soiled rag on the floor. Continuous smell of marijuana in stairwell.

They charged extra fees I was under the impression of paying for. Breakfast very limited. As soon as we walked into our room, there was a soiled rag on the floor. Continuous smell of marijuana in stairwell.

6

Mark

10 de out. de 2024

·

Hospedou-se por 3 noites

The Breakfast is not much coffee and bagels and stale cereal

The Breakfast is not much coffee and bagels and stale cereal

8

francisco

17 de ago. de 2024

·

Hospedou-se por 1 noite

All good but no hot breakfast

All good but no hot breakfast

10

Luci

13 de abr. de 2025

·

Hospedou-se por 1 noite

Very clean hotel, great breakfast with healthy options. Friendly staff.

Very clean hotel, great breakfast with healthy options. Friendly staff.

6

Ciera

24 de ago. de 2024

·

Hospedou-se por 2 noites

The room wasn’t the cleanest. The breakfast was mediocre. My room keys were disabled the night before check out so I felt unwelcome and rushed to leave the next morning.

The room wasn’t the cleanest. The breakfast was mediocre. My room keys were disabled the night before check out so I felt unwelcome and rushed to leave the next morning.

10

Joyce

4 de ago. de 2025

·

Hospedou-se por 1 noite

Our room was very clean and nice. Limited breakfast menu, but we made due. Sadly there was a truck in the other hotel parking lot that kept its engine running all night. Beds were comfortable. We would stay again.

Our room was very clean and nice. Limited breakfast menu, but we made due. Sadly there was a truck in the other hotel parking lot that kept its engine running all night. Beds were comfortable. We would stay again.

10

Dan and Jessica

3 de jul. de 2025

·

Hospedou-se por 2 noites

We would’ve liked more breakfast options

We would’ve liked more breakfast options

6

Lisa Ann

2 de fev. de 2025

·

Hospedou-se por 2 noites

Overall our stay was good. The rooms have been updated and are clean. The walls are thin and you can hear every noise outside the room. The TV was nice and updated, but the remote to turn up the volume was missing. We had to ask the front desk for help. The breakfast was extremely limited to variety. Mainly bagels and toast. No fresh fruit or waffles. The pool was out and was looking forward to using it.

Overall our stay was good. The rooms have been updated and are clean. The walls are thin and you can hear every noise outside the room. The TV was nice and updated, but the remote to turn up the volume was missing. We had to ask the front desk for help. The breakfast was extremely limited to variety. Mainly bagels and toast. No fresh fruit or waffles. The pool was out and was looking forward to using it.

2

N

23 de jan. de 2025

·

Hospedou-se por 1 noite

We booked this hotel after calling to make sure they had indoor pool. We check in and as they hand my husband the key card they inform us that the pool is not open, closed for maintenance. This was after we paid. I tell them that I had called to verify that they had a indoor pool and we were coming in town for a banquet and there are a lot of other families that are staying here and they all booked so the kids could swim. All o got was a sorry. I then asked if we could get a discount due to pool being closed. They said that they would have to talk to the manager, but he is not here right now. After talking with the manager he stated that since we already paid that there was nothing he could do, we would have to call Hilton. The pool door was about to be opened with key card, pool was full of water and running. When asked is it really broke or did you guys just not want to cleaning it after having a large group lady go super defensive and said no ot is really broke, it has leaks and piping issues and heater is not working. (Then why is it running and not drained if it has leaks). No shampoo in the shower. Did not find this out until after i was in the shower. Breakfast was a joke. Pretty much no breakdat. Nothing hot no meat or eggs, no waffles, no bread for toast, there was nothing but a bowl of individual yogurts and 2 cereals no kid would eat. Had to go to a McDonald's for breakfast. Very sad the money we spend to just have a bed and no amenities.

We booked this hotel after calling to make sure they had indoor pool. We check in and as they hand my husband the key card they inform us that the pool is not open, closed for maintenance. This was after we paid. I tell them that I had called to verify that they had a indoor pool and we were coming in town for a banquet and there are a lot of other families that are staying here and they all booked so the kids could swim. All o got was a sorry. I then asked if we could get a discount due to pool being closed. They said that they would have to talk to the manager, but he is not here right now. After talking with the manager he stated that since we already paid that there was nothing he could do, we would have to call Hilton. The pool door was about to be opened with key card, pool was full of water and running. When asked is it really broke or did you guys just not want to cleaning it after having a large group lady go super defensive and said no ot is really broke, it has leaks and piping issues and heater is not working. (Then why is it running and not drained if it has leaks). No shampoo in the shower. Did not find this out until after i was in the shower. Breakfast was a joke. Pretty much no breakdat. Nothing hot no meat or eggs, no waffles, no bread for toast, there was nothing but a bowl of individual yogurts and 2 cereals no kid would eat. Had to go to a McDonald's for breakfast. Very sad the money we spend to just have a bed and no amenities.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

8

Dianne

há 3 semanas

·

Hospedou-se por 3 noites

The room was nice e smelled very clean and fresh. The hand lotion device was hanging out of the wall and fell out and we had to push it back in. The shower soap was empty asked for it to be refilled but never was. Good thing I had brought my own soap just in case.

The room was nice e smelled very clean and fresh. The hand lotion device was hanging out of the wall and fell out and we had to push it back in. The shower soap was empty asked for it to be refilled but never was. Good thing I had brought my own soap just in case.

10

Jamie

há 3 semanas

·

Hospedou-se por 3 noites

Wonderful place to stay! No issues. Front desk staff was wonderful!

Wonderful place to stay! No issues. Front desk staff was wonderful!

8

William Lee

31 de jul. de 2026

·

Hospedou-se por 4 noites

It was very nice and comfortable. I found the shower gels and shampoos were not very good or cleansing. I preferred bar soap and had to track down the cleaning staff to get a little more soap.

It was very nice and comfortable. I found the shower gels and shampoos were not very good or cleansing. I preferred bar soap and had to track down the cleaning staff to get a little more soap.

8

Jeff

11 de jun. de 2026

·

Hospedou-se por 1 noite

was clean. decent breakfast. needs new carpet and exercise room.

was clean. decent breakfast. needs new carpet and exercise room.

4

francis

31 de mai. de 2026

·

Hospedou-se por 1 noite

Very dirty hall way. Breakfast is poor. No body refilling coffee. Even it's empty No qood

Very dirty hall way. Breakfast is poor. No body refilling coffee. Even it's empty No qood

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