Peppers Beach Club & Spa
250 US$
/ noche
Promedio para noviembre
Precios para Peppers Beach Club & Spa
Selecciona fechas para ver precios y disponibilidad
250 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Peppers Beach Club & Spa, los precios por noche son de 197 US$ de media en el mes más barato (febrero) y de 346 US$ en el mes más caro (julio), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 216 US$ |
| febrero | 197 US$ |
| marzo | 200 US$ |
| abril | 264 US$ |
| mayo | 223 US$ |
| junio | 292 US$ |
| julio | 346 US$ |
| agosto | 297 US$ |
| septiembre | 287 US$ |
| octubre | 320 US$ |
| noviembre | 250 US$ |
| diciembre | 240 US$ |
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nov · 250 US$
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Más caro: julio (aprox. 346 US$)
Más barato: febrero (aprox. 197 US$)
Acerca de esta propiedad
Resort de lujo con 3 piscinas al aire libre, servicios de spa y acceso directo a la playa cerca de Palm Cove Beach.
Ubicación
Peppers Beach Club & Spa Palm Cove se encuentra en el barrio Palm Cove de Cairns, cerca de la playa. Si lo tuyo son las compras, Centro comercial Smithfield Shopping Centre es una parada obligatoria. Para los que prefieren sumergirse en la naturaleza, Palm Cove Beach y Playa Clifton son dos excelentes opciones. No olvides visitar Parque natural Rainforestation: ¡te encantará! Tendrás oportunidad de disfrutar del agua realizando actividades como esnórquel o pesca, pero también podrás vivir grandes aventuras practicando las rutas a pie o en bicicleta en las inmediaciones.
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Guardería infantil/Niñera
Mostrador turístico
Opciones de habitación
8
Habitación Estándar De 1 Dormitorio (Vista Al Mar)
Detalles de la oferta
1 Cama Doble Grande
2 Camas Individuales
Capacidad: 3
592 ft²
Vista al marBalcónAire acondicionadoCocinaCaja de seguridadPatioAccesible por escaleras
7
Habitación Penthouse (Vista Al Jardín)
Detalles de la oferta
1 Cama Doble Grande
2 Camas Individuales
Capacidad: 3
538 ft²
Vista al jardínBalcónAire acondicionadoCocinaCaja de seguridadPatioAccesible por escaleras
9
Habitación Estándar De 1 Dormitorio (Vista Al Complejo)
Detalles de la oferta
1 Cama Doble Grande
2 Camas Individuales
Capacidad: 3
592 ft²
Vista al jardínBalcónAire acondicionadoCocinaCaja de seguridadPatioAccesible por escaleras
6
Garden Spa
Detalles de la oferta
1 Cama Doble Grande
2 Camas Individuales
Capacidad: 2
323 ft²
Vista al jardínBalcónAire acondicionadoCocina americanaCaja de seguridadPatioBañera de hidromasaje
12
3 Bedroom Resort
Detalles de la oferta
1 Cama Doble Grande
2 Camas Individuales
1 Cama Doble Grande
Capacidad: 6
861 ft²
Vista al jardínBalcónAire acondicionadoCocinaCaja de seguridadPatioBañera de hidromasaje
8
Habitación 2 dormitorios - Vista Resort
Detalles de la oferta
2 Camas Individuales
1 Cama Doble Grande
1 Sofá Cama
Capacidad: 5
753 ft²
Vista al jardínBalcónAire acondicionadoCocinaCaja de seguridadPatioBañera de hidromasaje
10
Apartamento Estándar De 3 Dormitorios (Vista Al Mar)
Detalles de la oferta
1 Cama Doble Grande
1 Cama Doble Grande
2 Camas Individuales
Capacidad: 6
861 ft²
Vista al marBalcónAire acondicionadoCocinaCaja de seguridadPatioBañera de hidromasaje
6
Resort Spa
Detalles de la oferta
1 Cama Doble Grande
2 Camas Individuales
Capacidad: 2
269 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadNeveraPatioBañera de hidromasaje
3
Ocean Spa
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
269 ft²
Vista al marBalcónAire acondicionadoCaja de seguridadNeveraPatioBañera de hidromasaje
Reseñas de los huéspedes sobre Peppers Beach Club & Spa
8.3
Muy bueno
Basado en 1062 comentarios verificados
¿Quién se queda aquí?
Pareja
68%
Familia
28%
Grupo
1%
Solo/a
1%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Peppers Beach Club & Spa, los huéspedes elogian al personal amable, las hermosas piscinas tipo laguna con un ambiente relajado de vacaciones y la conveniente ubicación en Palm Cove, a pocos pasos de la playa y los restaurantes, con habitaciones que a menudo se describen como espaciosas y cómodas.
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Opiniones de los huéspedes
En Peppers Beach Club & Spa, los huéspedes elogian al personal amable, las hermosas piscinas tipo laguna con un ambiente relajado de vacaciones y la conveniente ubicación en Palm Cove, a pocos pasos de la playa y los restaurantes, con habitaciones que a menudo se describen como espaciosas y cómodas.
En las reseñas, la propiedad muestra su antigüedad, con muebles anticuados, accesorios desgastados y problemas de mantenimiento ocasionales. La limpieza es generalmente buena, pero inconsistente, con informes de acumulación de polvo, spas de balcón sucios, insectos y otras pequeñas omisiones. La mayoría de los edificios no tienen ascensores e involucran muchas escaleras; el ambiente familiar del complejo puede ser animado y ruidoso; el Wi-Fi puede ser lento; y no hay servicio de habitaciones, mientras que las opiniones sobre el desayuno varían desde excelentes hasta repetitivas. En general, espere una experiencia de resort relajada y de gama media, más que un lujo refinado.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las destacadas piscinas tipo laguna y de serenidad con bar en la piscina son ampliamente elogiadas, y hay un spa y un gimnasio en el lugar; el estacionamiento es conveniente. Sin embargo, la mayoría de los edificios carecen de ascensores y el bar o servicio de la piscina puede ser limitado o estar cerrado a veces.
Reseñas de huéspedes relacionadas
10
Emma
26 nov 2024
·
Se alojó 2 noches
Loved our stay. Our room was ground level and walked directly out to the sandy beach of the pool. The pool is incredible for infants and toddlers and older children. They can wade in the shallows and play in the sand. The pool also has pool toys available for everyone to use. Our 1 bedroom apartment was beautifully clean and fresh. It felt modern and had everything we needed for a great stay, including lots of kitchen utensils to cater for ourselves. We also used the gym during our stay and it has all the basic weight and cardio machines you need to do a proper workout. Highly recommend - we'll be back.
Loved our stay. Our room was ground level and walked directly out to the sandy beach of the pool. The pool is incredible for infants and toddlers and older children. They can wade in the shallows and play in the sand. The pool also has pool toys available for everyone to use. Our 1 bedroom apartment was beautifully clean and fresh. It felt modern and had everything we needed for a great stay, including lots of kitchen utensils to cater for ourselves. We also used the gym during our stay and it has all the basic weight and cardio machines you need to do a proper workout. Highly recommend - we'll be back.
10
Darren
28 nov 2024
·
Se alojó 3 noches
The most amazing relaxing resort, top notch food and staff, the Day Spa was the best experience the therapists Connie and Anna made us feel relaxed and pampered the massages were heaven sent. 10/10
The most amazing relaxing resort, top notch food and staff, the Day Spa was the best experience the therapists Connie and Anna made us feel relaxed and pampered the massages were heaven sent. 10/10
8
Diana Jane
12 nov 2025
·
Se alojó 6 noches
Clean room each day. Well maintained. Choice of pools.
Clean room each day. Well maintained. Choice of pools.
10
Sarah
25 oct 2024
·
Se alojó 6 noches
We had an ocean view suite and it was a really nice room. Very modern, clean and had all we needed. Tea, coffee, sugar, milk and an espresso machine included. Breakfast had lots to choose from and the restaurant had some good food. Great location to be able to get around Palm Cove and parking was convenient. The pool areas were really nice, with three options to choose from, and the beach was just over the road for earlier swims. Staff were very attentive during our stay as well. Couldn’t recommend this hotel enough - fabulous
We had an ocean view suite and it was a really nice room. Very modern, clean and had all we needed. Tea, coffee, sugar, milk and an espresso machine included. Breakfast had lots to choose from and the restaurant had some good food. Great location to be able to get around Palm Cove and parking was convenient. The pool areas were really nice, with three options to choose from, and the beach was just over the road for earlier swims. Staff were very attentive during our stay as well. Couldn’t recommend this hotel enough - fabulous
8
Sam
24 abr 2025
·
Se alojó 5 noches
Great place, certainly needs a tidy up and is getting a little worn out, shutters not working, drawers broken, bathroom window seized. Everything else was perfect and will definitely be back, pool bar is addictive and couldn’t get enough! Just needs a little TLC
Great place, certainly needs a tidy up and is getting a little worn out, shutters not working, drawers broken, bathroom window seized. Everything else was perfect and will definitely be back, pool bar is addictive and couldn’t get enough! Just needs a little TLC
6
Margaret
2 feb 2026
·
Se alojó 1 noche
The grounds could be better kept. Washing walls, side walls, better quality towels, more help at pool bar and that was the only bar.
The grounds could be better kept. Washing walls, side walls, better quality towels, more help at pool bar and that was the only bar.
6
Lauren
3 may 2025
·
Se alojó 7 noches
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
8
Irene
23 feb 2023
·
Se alojó 5 noches
Due to my ability it could have been a lift
Due to my ability it could have been a lift
8
Neena
5 ago 2025
·
Se alojó 5 noches
The property is located just opposite the beach with life guards so very easy access to a safe beach. There are plenty of places to eat around. The breakfast options were mostly same everyday so could get a bit repetitive if staying for longer periods. Just be aware that there are no lifts in any of the buildings. So be ready to hike up to 3 levels. We loved our stay there with an easy drive to Cairns but not too far from Port Douglas or other beaches and tourist attractions. My negatives for the property were that the extra beds were not set up even though I had requested the rooms to be ready when we arrive (reaching at 10 pm). We had 4 apartments and the Aircon was on in a couple but the remaining 2 were sweltering hot and took ages to cool down.
The property is located just opposite the beach with life guards so very easy access to a safe beach. There are plenty of places to eat around. The breakfast options were mostly same everyday so could get a bit repetitive if staying for longer periods. Just be aware that there are no lifts in any of the buildings. So be ready to hike up to 3 levels. We loved our stay there with an easy drive to Cairns but not too far from Port Douglas or other beaches and tourist attractions. My negatives for the property were that the extra beds were not set up even though I had requested the rooms to be ready when we arrive (reaching at 10 pm). We had 4 apartments and the Aircon was on in a couple but the remaining 2 were sweltering hot and took ages to cool down.
10
Lauren
31 dic 2024
·
Se alojó 3 noches
This was a lovely resort to stay at for Christmas. Breakfast buffet was great, pool side food and drinks were great, room was spacious & clean. We loved the balcony spa and everyone was so friendly. Beach pool was great fun. Really affordable too compared to other beach resorts. The beach itself is not that nice for swimming, so the different pools were great. We also played tennis in the tennis courts (free ball and racket hire at reception). And we hired bikes from the store next door. Lots of great restaurants near by too. Would come back for sure.
This was a lovely resort to stay at for Christmas. Breakfast buffet was great, pool side food and drinks were great, room was spacious & clean. We loved the balcony spa and everyone was so friendly. Beach pool was great fun. Really affordable too compared to other beach resorts. The beach itself is not that nice for swimming, so the different pools were great. We also played tennis in the tennis courts (free ball and racket hire at reception). And we hired bikes from the store next door. Lots of great restaurants near by too. Would come back for sure.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encontraron las habitaciones y las instalaciones limpias con un servicio de limpieza confiable, pero la limpieza puede ser inconsistente, con informes de acumulación de polvo, spas de balcón sucios, excrementos de pájaros, insectos/hormigas y ocasional moho o artículos sin limpiar.
Reseñas de huéspedes relacionadas
8
Sue
23 nov 2025
·
Se alojó 4 noches
The room was of good size with a nice balcony on the second floor outlooking to the water. There is no lift, so carting bags up and down the staircase was a little heavy going. We also had a balcony spa. Unfortunately, we enjoyed the spa the first evening and it remained uncleaned for the duration of our 4 night stay with a dark brown ring from the water. There was a scourer and cleaning liquid provided inside. The towels were amazing and the bed was very comfortable, with room service each day. There was no bottled water in the room, but a nice water cooler at reception to use with a paper cup. The room's floor was a little dusty around the edges. The staff were very friendly and most helpful. We purchased the buffet breakfast at Peppers the first morning, which was delicious. The main beach pool was amazing, clean and warm. Beach towels were provided. We had drinks and nachos at the "swim up to" seats in the pool. Very nice. We really enjoyed our stay and maybe next time we will have a room with one of the private pools. We also enjoyed a lovely massage during our stay.
The room was of good size with a nice balcony on the second floor outlooking to the water. There is no lift, so carting bags up and down the staircase was a little heavy going. We also had a balcony spa. Unfortunately, we enjoyed the spa the first evening and it remained uncleaned for the duration of our 4 night stay with a dark brown ring from the water. There was a scourer and cleaning liquid provided inside. The towels were amazing and the bed was very comfortable, with room service each day. There was no bottled water in the room, but a nice water cooler at reception to use with a paper cup. The room's floor was a little dusty around the edges. The staff were very friendly and most helpful. We purchased the buffet breakfast at Peppers the first morning, which was delicious. The main beach pool was amazing, clean and warm. Beach towels were provided. We had drinks and nachos at the "swim up to" seats in the pool. Very nice. We really enjoyed our stay and maybe next time we will have a room with one of the private pools. We also enjoyed a lovely massage during our stay.
8
Emily
19 mar 2025
·
Se alojó 7 noches
Our stay at Peppers was overall pretty good. The pool is amazing, the breakfast was great and the location was fantastic if you’re looking to just try out some great restaurants. A couple of call outs - the staff are amazing. The room we were initially booked into smelly strongly of mould. The staff quickly moved into another room which was fantastic, it was newly refurbished and it was such a beautiful room, they did this straight away without hesitation and it was really great customer service. The staff at the front were also helpful with restaurant recommendations too. One thing that was a little disappointing was the lack of in room dining options (no room service). While there is a restaurant at the front of the hotel, you have to order takeaway and collect it and it closes on a Sunday and Monday from 4pm which we found a little odd. There was no mini bar in the room, but while there was a nespresso machine and pods available, there was no cold water bottles in the fridge or even a bottle to fill with tap water. We had to keep going to the front reception area to fill drink bottles. While they were more than accommodating to do this, it was a little annnoying. Also, we noticed that our coffee cups and mugs weren’t being cleaned either. They were not being picked up on some of the days with the daily room service clean so we would just wash them ourselves but was something we noticed! Overall it was a nice stay and we enjoyed ourselves.
Our stay at Peppers was overall pretty good. The pool is amazing, the breakfast was great and the location was fantastic if you’re looking to just try out some great restaurants. A couple of call outs - the staff are amazing. The room we were initially booked into smelly strongly of mould. The staff quickly moved into another room which was fantastic, it was newly refurbished and it was such a beautiful room, they did this straight away without hesitation and it was really great customer service. The staff at the front were also helpful with restaurant recommendations too. One thing that was a little disappointing was the lack of in room dining options (no room service). While there is a restaurant at the front of the hotel, you have to order takeaway and collect it and it closes on a Sunday and Monday from 4pm which we found a little odd. There was no mini bar in the room, but while there was a nespresso machine and pods available, there was no cold water bottles in the fridge or even a bottle to fill with tap water. We had to keep going to the front reception area to fill drink bottles. While they were more than accommodating to do this, it was a little annnoying. Also, we noticed that our coffee cups and mugs weren’t being cleaned either. They were not being picked up on some of the days with the daily room service clean so we would just wash them ourselves but was something we noticed! Overall it was a nice stay and we enjoyed ourselves.
4
P
4 mar 2025
·
Se alojó 3 noches
The area has restaurants and the resort is nice, but the pool has leaves and sand as per the location. Also we had some issues with large bugs in our room.
The area has restaurants and the resort is nice, but the pool has leaves and sand as per the location. Also we had some issues with large bugs in our room.
4
Larry
16 dic 2024
·
Se alojó 4 noches
I believe Peppers is promoted as a 4 star + resort. If correct I would not expect at the price I paid to find that there are NO lifts in all but 1 block. At the very least we should have been advised. Likewise with a property of this standard or for that matter any property I would not expect my bedsheets to have holes in them!
I believe Peppers is promoted as a 4 star + resort. If correct I would not expect at the price I paid to find that there are NO lifts in all but 1 block. At the very least we should have been advised. Likewise with a property of this standard or for that matter any property I would not expect my bedsheets to have holes in them!
4
Taylor
12 oct 2023
·
Se alojó 5 noches
The place was very tired. Well and truly in need of renovation with the plaster in our toilet room even bubbling off. The bedroom air con didn’t work either and nobody there could repair it. The penthouse outdoor area hadn’t been cleaned from the guests before us. The furniture was very tired as well. Mould in the corners of the shower. It just did not give a good vibe of cleanliness, mainly due to its age and lack of maintenance. It is definitely not worth what they charge but if they can get away with it why not I suppose. It’s very comparable to an average caravan park cabin. Pool area is pretty good but still, I’ve stayed at a Big 4 park that’s better again.
The place was very tired. Well and truly in need of renovation with the plaster in our toilet room even bubbling off. The bedroom air con didn’t work either and nobody there could repair it. The penthouse outdoor area hadn’t been cleaned from the guests before us. The furniture was very tired as well. Mould in the corners of the shower. It just did not give a good vibe of cleanliness, mainly due to its age and lack of maintenance. It is definitely not worth what they charge but if they can get away with it why not I suppose. It’s very comparable to an average caravan park cabin. Pool area is pretty good but still, I’ve stayed at a Big 4 park that’s better again.
8
Lisa
13 ene 2025
·
Se alojó 7 noches
We did enjoy our stay But the stairs and no lifts was a killer & the room we had was rather on the small side and there was only one seat on the balcony area but there were 2 of us And the shutters in the room could do with a good clean but overall our stay was nice just a few little things that can easily be fixed / cleaned
We did enjoy our stay But the stairs and no lifts was a killer & the room we had was rather on the small side and there was only one seat on the balcony area but there were 2 of us And the shutters in the room could do with a good clean but overall our stay was nice just a few little things that can easily be fixed / cleaned
6
Lauren
3 may 2025
·
Se alojó 7 noches
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
8
Marea
19 jun 2025
·
Se alojó 7 noches
Apartment very clean and the house keeping service could not be faulted.
Apartment very clean and the house keeping service could not be faulted.
8
Brenda
7 ene 2026
·
Se alojó 3 noches
The room was clean, not spotless. Staff were wonderful. It is an old hotel so it was fine. the washer and dryer could of been a bit more clean for use. There was some accumulated dust on fixtures. However i am a neat freak:)
The room was clean, not spotless. Staff were wonderful. It is an old hotel so it was fine. the washer and dryer could of been a bit more clean for use. There was some accumulated dust on fixtures. However i am a neat freak:)
6
Sally
8 feb 2024
·
Se alojó 3 noches
Staff, breakfast, pools and grounds were lovely. The room was a major let down and expensive for what we got, an Ocean Spa room with a dirty spa and balcony, hardly an ocean more a view of a dirty marquee top. There was sand or something rough in the bed when we slept when we first go in. The bathroom light lit up the whole room so could not be used during the night and there are no block out blinds available only venetian shutters that were set at one angle. We were staying for a special occasion and this was quite a let down. When i mentioned my concerns at check out, I was just told to write a review, seems like a strange way to keep guests returning by inviting poor reviews.
Staff, breakfast, pools and grounds were lovely. The room was a major let down and expensive for what we got, an Ocean Spa room with a dirty spa and balcony, hardly an ocean more a view of a dirty marquee top. There was sand or something rough in the bed when we slept when we first go in. The bathroom light lit up the whole room so could not be used during the night and there are no block out blinds available only venetian shutters that were set at one angle. We were staying for a special occasion and this was quite a let down. When i mentioned my concerns at check out, I was just told to write a review, seems like a strange way to keep guests returning by inviting poor reviews.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones suelen ser grandes y cómodas, algunas con balcones o spas y vistas al agua. Sin embargo, la decoración y los accesorios a menudo están anticuados o desgastados, el ruido de las familias puede ser molesto y el Wi-Fi puede ser lento; algunas habitaciones reciben poca luz natural.
Reseñas de huéspedes relacionadas
8
Sue
23 nov 2025
·
Se alojó 4 noches
The room was of good size with a nice balcony on the second floor outlooking to the water. There is no lift, so carting bags up and down the staircase was a little heavy going. We also had a balcony spa. Unfortunately, we enjoyed the spa the first evening and it remained uncleaned for the duration of our 4 night stay with a dark brown ring from the water. There was a scourer and cleaning liquid provided inside. The towels were amazing and the bed was very comfortable, with room service each day. There was no bottled water in the room, but a nice water cooler at reception to use with a paper cup. The room's floor was a little dusty around the edges. The staff were very friendly and most helpful. We purchased the buffet breakfast at Peppers the first morning, which was delicious. The main beach pool was amazing, clean and warm. Beach towels were provided. We had drinks and nachos at the "swim up to" seats in the pool. Very nice. We really enjoyed our stay and maybe next time we will have a room with one of the private pools. We also enjoyed a lovely massage during our stay.
The room was of good size with a nice balcony on the second floor outlooking to the water. There is no lift, so carting bags up and down the staircase was a little heavy going. We also had a balcony spa. Unfortunately, we enjoyed the spa the first evening and it remained uncleaned for the duration of our 4 night stay with a dark brown ring from the water. There was a scourer and cleaning liquid provided inside. The towels were amazing and the bed was very comfortable, with room service each day. There was no bottled water in the room, but a nice water cooler at reception to use with a paper cup. The room's floor was a little dusty around the edges. The staff were very friendly and most helpful. We purchased the buffet breakfast at Peppers the first morning, which was delicious. The main beach pool was amazing, clean and warm. Beach towels were provided. We had drinks and nachos at the "swim up to" seats in the pool. Very nice. We really enjoyed our stay and maybe next time we will have a room with one of the private pools. We also enjoyed a lovely massage during our stay.
6
Kevin
16 mar 2025
·
Se alojó 6 noches
Place is very old and expensive for what you get. No lifts and parking is very far. Aeration and aircon is inadequate. Lots of bugs and place is showing its age. Some staff were great while some were not so great. Swimming pool was amazing though. Overall for the price I paid, I would not recommend.
Place is very old and expensive for what you get. No lifts and parking is very far. Aeration and aircon is inadequate. Lots of bugs and place is showing its age. Some staff were great while some were not so great. Swimming pool was amazing though. Overall for the price I paid, I would not recommend.
6
Julie
7 ago 2025
·
Se alojó 3 noches
We recently stayed 4 nights. PROS - Loved Palm Cove and the location. Nice bath towels. Trying really hard to think of other things we liked … CONS - I had higher expectations for the price and ratings. Hotel is more 3-4 star family friendly beach hotel - rather than luxury Romantic stay (which is what we had hoped) The place bit tired and worn - including bed, linen, bathroom, shutters etc Rooms were really noisey and lots of families and kids (even outside of school holidays) One picky thing - I wanted to get some clothes laundered and they don’t have laundry/dry cleaning.
We recently stayed 4 nights. PROS - Loved Palm Cove and the location. Nice bath towels. Trying really hard to think of other things we liked … CONS - I had higher expectations for the price and ratings. Hotel is more 3-4 star family friendly beach hotel - rather than luxury Romantic stay (which is what we had hoped) The place bit tired and worn - including bed, linen, bathroom, shutters etc Rooms were really noisey and lots of families and kids (even outside of school holidays) One picky thing - I wanted to get some clothes laundered and they don’t have laundry/dry cleaning.
8
Juliet
23 sept 2024
·
Se alojó 7 noches
The outdoor pool facilities are great but the rooms are a little dated with loud ceiling fans, and theres no elevators so you have to lug your bags up the stairs. They also don't provide facecloths (even motels will do this) which was annoying. Overall it was a nice stay but expected more for what they charge.
The outdoor pool facilities are great but the rooms are a little dated with loud ceiling fans, and theres no elevators so you have to lug your bags up the stairs. They also don't provide facecloths (even motels will do this) which was annoying. Overall it was a nice stay but expected more for what they charge.
6
dave
21 jul 2023
·
Se alojó 1 noche
Needs a refurb, rooms are old and a lot of stuff didn't work.
Needs a refurb, rooms are old and a lot of stuff didn't work.
8
Colin
30 sept 2025
·
Se alojó 6 noches
Great location. Great pool area We were in block 6, great apartment but not enough daylight.
Great location. Great pool area We were in block 6, great apartment but not enough daylight.
10
Sarah
25 oct 2024
·
Se alojó 6 noches
We had an ocean view suite and it was a really nice room. Very modern, clean and had all we needed. Tea, coffee, sugar, milk and an espresso machine included. Breakfast had lots to choose from and the restaurant had some good food. Great location to be able to get around Palm Cove and parking was convenient. The pool areas were really nice, with three options to choose from, and the beach was just over the road for earlier swims. Staff were very attentive during our stay as well. Couldn’t recommend this hotel enough - fabulous
We had an ocean view suite and it was a really nice room. Very modern, clean and had all we needed. Tea, coffee, sugar, milk and an espresso machine included. Breakfast had lots to choose from and the restaurant had some good food. Great location to be able to get around Palm Cove and parking was convenient. The pool areas were really nice, with three options to choose from, and the beach was just over the road for earlier swims. Staff were very attentive during our stay as well. Couldn’t recommend this hotel enough - fabulous
6
Lauren
3 may 2025
·
Se alojó 7 noches
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
8
Dan
18 jul 2024
·
Se alojó 1 noche
Solid beachside choice outside Cairns. Very large suite with all the amenities including full kitchen and laundry room, large terrace with hotter, etc. Nice pool. Separate by a road from the beach, but with the beach in full view, not truly a beachfront property by US standards. Quite affordable by US standards especially considering the size of the suites.
Solid beachside choice outside Cairns. Very large suite with all the amenities including full kitchen and laundry room, large terrace with hotter, etc. Nice pool. Separate by a road from the beach, but with the beach in full view, not truly a beachfront property by US standards. Quite affordable by US standards especially considering the size of the suites.
6
Richard
3 jul 2024
·
Se alojó 6 noches
Room accessibility was poor due to lack of lift access. Views from room were poor with limited sighting front and back due to trees and car parking. More in-house dining options would be of benefit.
Room accessibility was poor due to lack of lift access. Views from room were poor with limited sighting front and back due to trees and car parking. More in-house dining options would be of benefit.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal se describe con frecuencia como amable, servicial y atento en todo el complejo, con varias menciones al personal de recepción y la gerencia. Algunos huéspedes informaron deficiencias como un registro de entrada seco, promesas incumplidas y un servicio de bar limitado o lento junto a la piscina.
Reseñas de huéspedes relacionadas
10
Lisa
26 mar 2025
·
Se alojó 5 noches
Beautiful grounds, awesome pools, and friendly service. Trent (assistant manager) was really helpful with local knowledge and made great recommendations on where to go, where to eat, and what experiences to do. Other than the jellyfish and Crocs prohibiting swimming in beaches, we loved everything about our trip!
Beautiful grounds, awesome pools, and friendly service. Trent (assistant manager) was really helpful with local knowledge and made great recommendations on where to go, where to eat, and what experiences to do. Other than the jellyfish and Crocs prohibiting swimming in beaches, we loved everything about our trip!
6
Joshua
14 jun 2024
·
Se alojó 1 noche
My third stay (probably last) at the property. Specifically booked the penthouse Jacuzzi room, and was upgraded to a pool room but the pool was unusable because it's too cold in winter. Very disappointed with that as I would have just booked the base room to be unable to use the facilities. Also the 'beach club's vibe is gone, 2 X bar tenders had barely anything to do and prices exhoborant (4 pina coladas are $96) so I can see why. Was told there would be a bottle of wine and drinks vouchers in the room as Accor Silver members. They weren't in there. It would have been better not to say anything if they are not across delivery of these. I think this might be the last time I'll book which is disappointing as the property has so much potential, and my first stay before COVID was terrific.
My third stay (probably last) at the property. Specifically booked the penthouse Jacuzzi room, and was upgraded to a pool room but the pool was unusable because it's too cold in winter. Very disappointed with that as I would have just booked the base room to be unable to use the facilities. Also the 'beach club's vibe is gone, 2 X bar tenders had barely anything to do and prices exhoborant (4 pina coladas are $96) so I can see why. Was told there would be a bottle of wine and drinks vouchers in the room as Accor Silver members. They weren't in there. It would have been better not to say anything if they are not across delivery of these. I think this might be the last time I'll book which is disappointing as the property has so much potential, and my first stay before COVID was terrific.
8
Emily
19 mar 2025
·
Se alojó 7 noches
Our stay at Peppers was overall pretty good. The pool is amazing, the breakfast was great and the location was fantastic if you’re looking to just try out some great restaurants. A couple of call outs - the staff are amazing. The room we were initially booked into smelly strongly of mould. The staff quickly moved into another room which was fantastic, it was newly refurbished and it was such a beautiful room, they did this straight away without hesitation and it was really great customer service. The staff at the front were also helpful with restaurant recommendations too. One thing that was a little disappointing was the lack of in room dining options (no room service). While there is a restaurant at the front of the hotel, you have to order takeaway and collect it and it closes on a Sunday and Monday from 4pm which we found a little odd. There was no mini bar in the room, but while there was a nespresso machine and pods available, there was no cold water bottles in the fridge or even a bottle to fill with tap water. We had to keep going to the front reception area to fill drink bottles. While they were more than accommodating to do this, it was a little annnoying. Also, we noticed that our coffee cups and mugs weren’t being cleaned either. They were not being picked up on some of the days with the daily room service clean so we would just wash them ourselves but was something we noticed! Overall it was a nice stay and we enjoyed ourselves.
Our stay at Peppers was overall pretty good. The pool is amazing, the breakfast was great and the location was fantastic if you’re looking to just try out some great restaurants. A couple of call outs - the staff are amazing. The room we were initially booked into smelly strongly of mould. The staff quickly moved into another room which was fantastic, it was newly refurbished and it was such a beautiful room, they did this straight away without hesitation and it was really great customer service. The staff at the front were also helpful with restaurant recommendations too. One thing that was a little disappointing was the lack of in room dining options (no room service). While there is a restaurant at the front of the hotel, you have to order takeaway and collect it and it closes on a Sunday and Monday from 4pm which we found a little odd. There was no mini bar in the room, but while there was a nespresso machine and pods available, there was no cold water bottles in the fridge or even a bottle to fill with tap water. We had to keep going to the front reception area to fill drink bottles. While they were more than accommodating to do this, it was a little annnoying. Also, we noticed that our coffee cups and mugs weren’t being cleaned either. They were not being picked up on some of the days with the daily room service clean so we would just wash them ourselves but was something we noticed! Overall it was a nice stay and we enjoyed ourselves.
10
Darren
27 nov 2025
·
Se alojó 4 noches
The staff are top shelf and the "holiday vibe" is unbeatable , 2 years in a row will be 3 next year❤️
The staff are top shelf and the "holiday vibe" is unbeatable , 2 years in a row will be 3 next year❤️
4
Kyna
8 oct 2024
·
Se alojó 3 noches
The first impression was horrible.My partner and i checked in on Sat 5th after an amazing time at Crystalbrook Riley in Cairns. Upon areival we were so excited to come to Palm Cove but the way i was treated at the check in desk was disgusting. The first words we heard were "Credit Card and ID".?????? I was horrified as i have been in hospitality for oner 20 years incl working at many resorts and hotels. Even after she could see i was upset she continued with the hostililty. We then arrived in our ocean spa room to find the balcony was covered in bird poop and the view was ruined by the roof below us that hadnt been cleaned in years. We ate at La Mesa complimentary only because i had to go and speak to the assist manager Daniel,he was lovrly and understanding, but to be honest we will never return. The pool was nice but the lack of experience from the pool bar staff was disappointing. Not once were our sheets changed nir any rubbish removed after housekeeping had done their job . The best part of the stay at Palm Cove was when we left the hotel for all of our meals and walks on the stunning beach.
The first impression was horrible.My partner and i checked in on Sat 5th after an amazing time at Crystalbrook Riley in Cairns. Upon areival we were so excited to come to Palm Cove but the way i was treated at the check in desk was disgusting. The first words we heard were "Credit Card and ID".?????? I was horrified as i have been in hospitality for oner 20 years incl working at many resorts and hotels. Even after she could see i was upset she continued with the hostililty. We then arrived in our ocean spa room to find the balcony was covered in bird poop and the view was ruined by the roof below us that hadnt been cleaned in years. We ate at La Mesa complimentary only because i had to go and speak to the assist manager Daniel,he was lovrly and understanding, but to be honest we will never return. The pool was nice but the lack of experience from the pool bar staff was disappointing. Not once were our sheets changed nir any rubbish removed after housekeeping had done their job . The best part of the stay at Palm Cove was when we left the hotel for all of our meals and walks on the stunning beach.
10
sarah louise
21 ene 2023
·
Se alojó 7 noches
I was promised my bag being brought to my room - 3 flights up Waited over an hour then went down and got it myself Good job I’m a fit 50 year old Other than that the staff were absolutely great
I was promised my bag being brought to my room - 3 flights up Waited over an hour then went down and got it myself Good job I’m a fit 50 year old Other than that the staff were absolutely great
8
Luterbacher
11 ene 2026
·
Se alojó 3 noches
Zimmer top, Personal sehr freundlich
Zimmer top, Personal sehr freundlich
10
Kate
5 nov 2024
·
Se alojó 3 noches
We had a wonderful time. The staff were friendly and helpful. The rooms were comfortable. The facilities were fantastic
We had a wonderful time. The staff were friendly and helpful. The rooms were comfortable. The facilities were fantastic
10
Patrizia
23 may 2025
·
Se alojó 2 noches
very clean and comfortable. great bed, linens and pillows. Staff excellent
very clean and comfortable. great bed, linens and pillows. Staff excellent
8
Sheryn
18 nov 2025
·
Se alojó 3 noches
I was a bit concerned about this property because of some of the reviews. It's true that the property is a little tired but the price reflects this, things they can control they do very well like the staff and service from the front desk to the the room attendants they are all amazing. The beds are comfortable the linen and towels are quality, the parking is free, the rooms are very clean, the breakfast is fresh and offers an excellent variety. Yes you can struggle to get a pool lounge, find me a resort where this doesn't happen? The location is the best and I would absolutely, hands down, stay again. And just for some perspective, I'm fussy with cleanliness, linen & beds so these were 10/10. Couldn't give a 5 star because the property is a little tired but again the price reflects this.
I was a bit concerned about this property because of some of the reviews. It's true that the property is a little tired but the price reflects this, things they can control they do very well like the staff and service from the front desk to the the room attendants they are all amazing. The beds are comfortable the linen and towels are quality, the parking is free, the rooms are very clean, the breakfast is fresh and offers an excellent variety. Yes you can struggle to get a pool lounge, find me a resort where this doesn't happen? The location is the best and I would absolutely, hands down, stay again. And just for some perspective, I'm fussy with cleanliness, linen & beds so these were 10/10. Couldn't give a 5 star because the property is a little tired but again the price reflects this.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Excelente ubicación en Palm Cove, frente a la playa vigilada y al paseo marítimo, con fácil acceso a pie a restaurantes, cafeterías y tiendas; una buena base para explorar la región. Algunos señalan que está al otro lado de la calle y no directamente en la playa, y el acceso al garaje puede ser confuso.
Reseñas de huéspedes relacionadas
8
Annette
8 oct 2023
·
Se alojó 4 noches
Great location on a patrolled beach. Short walk to restaurants, cafes, shops, pub and surf club. Relaxed pace and casual vibe.
Great location on a patrolled beach. Short walk to restaurants, cafes, shops, pub and surf club. Relaxed pace and casual vibe.
8
Colin
30 sept 2025
·
Se alojó 6 noches
Great location. Great pool area We were in block 6, great apartment but not enough daylight.
Great location. Great pool area We were in block 6, great apartment but not enough daylight.
10
Brian
14 may 2023
·
Se alojó 2 noches
Great spot, plenty of amenities and can’t beat a walk in the jetty
Great spot, plenty of amenities and can’t beat a walk in the jetty
10
Sarah
23 jul 2025
·
Se alojó 6 noches
Wonderful stay over the July school holidays. Perfect location for exploring FNQ and Palm Cove itself.
Wonderful stay over the July school holidays. Perfect location for exploring FNQ and Palm Cove itself.
8
gregory
12 mar 2025
·
Se alojó 4 noches
Very good hotel just in right place
Very good hotel just in right place
10
Sarah
25 oct 2024
·
Se alojó 6 noches
We had an ocean view suite and it was a really nice room. Very modern, clean and had all we needed. Tea, coffee, sugar, milk and an espresso machine included. Breakfast had lots to choose from and the restaurant had some good food. Great location to be able to get around Palm Cove and parking was convenient. The pool areas were really nice, with three options to choose from, and the beach was just over the road for earlier swims. Staff were very attentive during our stay as well. Couldn’t recommend this hotel enough - fabulous
We had an ocean view suite and it was a really nice room. Very modern, clean and had all we needed. Tea, coffee, sugar, milk and an espresso machine included. Breakfast had lots to choose from and the restaurant had some good food. Great location to be able to get around Palm Cove and parking was convenient. The pool areas were really nice, with three options to choose from, and the beach was just over the road for earlier swims. Staff were very attentive during our stay as well. Couldn’t recommend this hotel enough - fabulous
10
Emma
29 abr 2023
·
Se alojó 3 noches
Beautiful quiet spot within walking to distance to everything. Resort was absolutely beautiful
Beautiful quiet spot within walking to distance to everything. Resort was absolutely beautiful
8
Dan
18 jul 2024
·
Se alojó 1 noche
Solid beachside choice outside Cairns. Very large suite with all the amenities including full kitchen and laundry room, large terrace with hotter, etc. Nice pool. Separate by a road from the beach, but with the beach in full view, not truly a beachfront property by US standards. Quite affordable by US standards especially considering the size of the suites.
Solid beachside choice outside Cairns. Very large suite with all the amenities including full kitchen and laundry room, large terrace with hotter, etc. Nice pool. Separate by a road from the beach, but with the beach in full view, not truly a beachfront property by US standards. Quite affordable by US standards especially considering the size of the suites.
8
Neena
5 ago 2025
·
Se alojó 5 noches
The property is located just opposite the beach with life guards so very easy access to a safe beach. There are plenty of places to eat around. The breakfast options were mostly same everyday so could get a bit repetitive if staying for longer periods. Just be aware that there are no lifts in any of the buildings. So be ready to hike up to 3 levels. We loved our stay there with an easy drive to Cairns but not too far from Port Douglas or other beaches and tourist attractions. My negatives for the property were that the extra beds were not set up even though I had requested the rooms to be ready when we arrive (reaching at 10 pm). We had 4 apartments and the Aircon was on in a couple but the remaining 2 were sweltering hot and took ages to cool down.
The property is located just opposite the beach with life guards so very easy access to a safe beach. There are plenty of places to eat around. The breakfast options were mostly same everyday so could get a bit repetitive if staying for longer periods. Just be aware that there are no lifts in any of the buildings. So be ready to hike up to 3 levels. We loved our stay there with an easy drive to Cairns but not too far from Port Douglas or other beaches and tourist attractions. My negatives for the property were that the extra beds were not set up even though I had requested the rooms to be ready when we arrive (reaching at 10 pm). We had 4 apartments and the Aircon was on in a couple but the remaining 2 were sweltering hot and took ages to cool down.
10
gaibriel
15 ago 2025
·
Se alojó 5 noches
Step outside your hotel to the beach and a Smorgasbord of places to eat casual or fine dine loved the location and hotel
Step outside your hotel to the beach and a Smorgasbord of places to eat casual or fine dine loved the location and hotel
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno es ampliamente elogiado por su calidad, aunque varios huéspedes encontraron la selección repetitiva o promedio en estancias más largas. El restaurante del lugar recibe comentarios positivos, pero no hay servicio de habitaciones, y la disponibilidad o el personal del bar de la piscina puede ser limitado a veces.
Reseñas de huéspedes relacionadas
8
Sue
23 nov 2025
·
Se alojó 4 noches
The room was of good size with a nice balcony on the second floor outlooking to the water. There is no lift, so carting bags up and down the staircase was a little heavy going. We also had a balcony spa. Unfortunately, we enjoyed the spa the first evening and it remained uncleaned for the duration of our 4 night stay with a dark brown ring from the water. There was a scourer and cleaning liquid provided inside. The towels were amazing and the bed was very comfortable, with room service each day. There was no bottled water in the room, but a nice water cooler at reception to use with a paper cup. The room's floor was a little dusty around the edges. The staff were very friendly and most helpful. We purchased the buffet breakfast at Peppers the first morning, which was delicious. The main beach pool was amazing, clean and warm. Beach towels were provided. We had drinks and nachos at the "swim up to" seats in the pool. Very nice. We really enjoyed our stay and maybe next time we will have a room with one of the private pools. We also enjoyed a lovely massage during our stay.
The room was of good size with a nice balcony on the second floor outlooking to the water. There is no lift, so carting bags up and down the staircase was a little heavy going. We also had a balcony spa. Unfortunately, we enjoyed the spa the first evening and it remained uncleaned for the duration of our 4 night stay with a dark brown ring from the water. There was a scourer and cleaning liquid provided inside. The towels were amazing and the bed was very comfortable, with room service each day. There was no bottled water in the room, but a nice water cooler at reception to use with a paper cup. The room's floor was a little dusty around the edges. The staff were very friendly and most helpful. We purchased the buffet breakfast at Peppers the first morning, which was delicious. The main beach pool was amazing, clean and warm. Beach towels were provided. We had drinks and nachos at the "swim up to" seats in the pool. Very nice. We really enjoyed our stay and maybe next time we will have a room with one of the private pools. We also enjoyed a lovely massage during our stay.
8
Emily
19 mar 2025
·
Se alojó 7 noches
Our stay at Peppers was overall pretty good. The pool is amazing, the breakfast was great and the location was fantastic if you’re looking to just try out some great restaurants. A couple of call outs - the staff are amazing. The room we were initially booked into smelly strongly of mould. The staff quickly moved into another room which was fantastic, it was newly refurbished and it was such a beautiful room, they did this straight away without hesitation and it was really great customer service. The staff at the front were also helpful with restaurant recommendations too. One thing that was a little disappointing was the lack of in room dining options (no room service). While there is a restaurant at the front of the hotel, you have to order takeaway and collect it and it closes on a Sunday and Monday from 4pm which we found a little odd. There was no mini bar in the room, but while there was a nespresso machine and pods available, there was no cold water bottles in the fridge or even a bottle to fill with tap water. We had to keep going to the front reception area to fill drink bottles. While they were more than accommodating to do this, it was a little annnoying. Also, we noticed that our coffee cups and mugs weren’t being cleaned either. They were not being picked up on some of the days with the daily room service clean so we would just wash them ourselves but was something we noticed! Overall it was a nice stay and we enjoyed ourselves.
Our stay at Peppers was overall pretty good. The pool is amazing, the breakfast was great and the location was fantastic if you’re looking to just try out some great restaurants. A couple of call outs - the staff are amazing. The room we were initially booked into smelly strongly of mould. The staff quickly moved into another room which was fantastic, it was newly refurbished and it was such a beautiful room, they did this straight away without hesitation and it was really great customer service. The staff at the front were also helpful with restaurant recommendations too. One thing that was a little disappointing was the lack of in room dining options (no room service). While there is a restaurant at the front of the hotel, you have to order takeaway and collect it and it closes on a Sunday and Monday from 4pm which we found a little odd. There was no mini bar in the room, but while there was a nespresso machine and pods available, there was no cold water bottles in the fridge or even a bottle to fill with tap water. We had to keep going to the front reception area to fill drink bottles. While they were more than accommodating to do this, it was a little annnoying. Also, we noticed that our coffee cups and mugs weren’t being cleaned either. They were not being picked up on some of the days with the daily room service clean so we would just wash them ourselves but was something we noticed! Overall it was a nice stay and we enjoyed ourselves.
10
Patrick
27 ene 2025
·
Se alojó 3 noches
Sejour parfait, superbe suite vue sur l'océan. Le restaurant, La Mesa, est extraordinaire.
Sejour parfait, superbe suite vue sur l'océan. Le restaurant, La Mesa, est extraordinaire.
10
Ryan
24 may 2025
·
Se alojó 6 noches
Loved our time at Peppers!! Totally recommend the breakfast package, their breakfast buffet is wonderful! Everything about our stay was amazing.
Loved our time at Peppers!! Totally recommend the breakfast package, their breakfast buffet is wonderful! Everything about our stay was amazing.
6
Lauren
3 may 2025
·
Se alojó 7 noches
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
10
Lara
2 nov 2024
·
Se alojó 2 noches
Lovely hotel with accommodating staff. On site restaurant is very good! Poolside chairs are in good condition and the man made poolside beach is lovely
Lovely hotel with accommodating staff. On site restaurant is very good! Poolside chairs are in good condition and the man made poolside beach is lovely
8
Neena
5 ago 2025
·
Se alojó 5 noches
The property is located just opposite the beach with life guards so very easy access to a safe beach. There are plenty of places to eat around. The breakfast options were mostly same everyday so could get a bit repetitive if staying for longer periods. Just be aware that there are no lifts in any of the buildings. So be ready to hike up to 3 levels. We loved our stay there with an easy drive to Cairns but not too far from Port Douglas or other beaches and tourist attractions. My negatives for the property were that the extra beds were not set up even though I had requested the rooms to be ready when we arrive (reaching at 10 pm). We had 4 apartments and the Aircon was on in a couple but the remaining 2 were sweltering hot and took ages to cool down.
The property is located just opposite the beach with life guards so very easy access to a safe beach. There are plenty of places to eat around. The breakfast options were mostly same everyday so could get a bit repetitive if staying for longer periods. Just be aware that there are no lifts in any of the buildings. So be ready to hike up to 3 levels. We loved our stay there with an easy drive to Cairns but not too far from Port Douglas or other beaches and tourist attractions. My negatives for the property were that the extra beds were not set up even though I had requested the rooms to be ready when we arrive (reaching at 10 pm). We had 4 apartments and the Aircon was on in a couple but the remaining 2 were sweltering hot and took ages to cool down.
10
Lauren
31 dic 2024
·
Se alojó 3 noches
This was a lovely resort to stay at for Christmas. Breakfast buffet was great, pool side food and drinks were great, room was spacious & clean. We loved the balcony spa and everyone was so friendly. Beach pool was great fun. Really affordable too compared to other beach resorts. The beach itself is not that nice for swimming, so the different pools were great. We also played tennis in the tennis courts (free ball and racket hire at reception). And we hired bikes from the store next door. Lots of great restaurants near by too. Would come back for sure.
This was a lovely resort to stay at for Christmas. Breakfast buffet was great, pool side food and drinks were great, room was spacious & clean. We loved the balcony spa and everyone was so friendly. Beach pool was great fun. Really affordable too compared to other beach resorts. The beach itself is not that nice for swimming, so the different pools were great. We also played tennis in the tennis courts (free ball and racket hire at reception). And we hired bikes from the store next door. Lots of great restaurants near by too. Would come back for sure.
8
Sheryn
18 nov 2025
·
Se alojó 3 noches
I was a bit concerned about this property because of some of the reviews. It's true that the property is a little tired but the price reflects this, things they can control they do very well like the staff and service from the front desk to the the room attendants they are all amazing. The beds are comfortable the linen and towels are quality, the parking is free, the rooms are very clean, the breakfast is fresh and offers an excellent variety. Yes you can struggle to get a pool lounge, find me a resort where this doesn't happen? The location is the best and I would absolutely, hands down, stay again. And just for some perspective, I'm fussy with cleanliness, linen & beds so these were 10/10. Couldn't give a 5 star because the property is a little tired but again the price reflects this.
I was a bit concerned about this property because of some of the reviews. It's true that the property is a little tired but the price reflects this, things they can control they do very well like the staff and service from the front desk to the the room attendants they are all amazing. The beds are comfortable the linen and towels are quality, the parking is free, the rooms are very clean, the breakfast is fresh and offers an excellent variety. Yes you can struggle to get a pool lounge, find me a resort where this doesn't happen? The location is the best and I would absolutely, hands down, stay again. And just for some perspective, I'm fussy with cleanliness, linen & beds so these were 10/10. Couldn't give a 5 star because the property is a little tired but again the price reflects this.
8
Jessica
20 jul 2024
·
Se alojó 7 noches
Very good pool area, needed a bit more music, but understand it’s close to rooms area. The Gym needs more weights, towels. Breakfast is good, but not much variety if you stay for longer period. Bed and pillows, wasn’t the best for us. Bathroom doors didn’t close properly aswell.
Very good pool area, needed a bit more music, but understand it’s close to rooms area. The Gym needs more weights, towels. Breakfast is good, but not much variety if you stay for longer period. Bed and pillows, wasn’t the best for us. Bathroom doors didn’t close properly aswell.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
6
Richard
27 sept 2026
·
Se alojó 4 noches
Property looks a bit tired and lots of work going on while we were there
Property looks a bit tired and lots of work going on while we were there
10
Brenden
12 ago 2026
·
Se alojó 1 noche
Spa bath very outdated and dirty.
Spa bath very outdated and dirty.
8
Lee-Anne
6 ago 2026
·
Se alojó 1 noche
A little tired but rooms were clean and comfortable. Seemed very family friendly - lots of kids enjoying the beach pool. Great location close to everything Palm Cove has to offer.
A little tired but rooms were clean and comfortable. Seemed very family friendly - lots of kids enjoying the beach pool. Great location close to everything Palm Cove has to offer.
4
john
30 jul 2026
·
Se alojó 2 noches
Poor sound proofing from adjacent car park and overhead room. No control of pool non-compliant ‘towel’ reserved seating
Poor sound proofing from adjacent car park and overhead room. No control of pool non-compliant ‘towel’ reserved seating
6
Erika Fatima
18 jul 2026
·
Se alojó 5 noches
Rooms were nicely decorated however for a 5* resorts I was expecting the bathrooms to be modern and beautiful. They were not! And also we found (we had 3 rooms) mould in all showers. Reception and staff from La Mesa were very friendly however staff at the pool bar were not nice and cocktails were not up to the quality we expected from again a 5* resort. Very noisy due to school hols and kids take over all amenities. We will not be back as it didn’t provide value for our money and it was not a 5* resort.
Rooms were nicely decorated however for a 5* resorts I was expecting the bathrooms to be modern and beautiful. They were not! And also we found (we had 3 rooms) mould in all showers. Reception and staff from La Mesa were very friendly however staff at the pool bar were not nice and cocktails were not up to the quality we expected from again a 5* resort. Very noisy due to school hols and kids take over all amenities. We will not be back as it didn’t provide value for our money and it was not a 5* resort.
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Instrucciones para la entrada
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Salida
De 14:00 a 00:00
Antes de la(s) 10:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-05: 273.3117093992615USD
- 2026-11-06: 254.3181194641113USD
- 2026-11-07: 255.6565034133911USD
- 2026-11-08: 219.0488793798065USD
- 2026-11-09: 165.2998731550598USD
- 2026-11-10: 165.4820940447235USD
- 2026-11-11: 158.64565604164122USD
- 2026-11-12: 175.0518453927612USD
- 2026-11-13: 189.67982075546263USD
- 2026-11-14: 204.53399490989685USD
- 2026-11-15: 204.30779611816405USD
- 2026-11-16: 272.3317470524597USD
- 2026-11-17: 246.2829350035858USD
- 2026-11-18: 189.67982075546263USD
- 2026-11-19: 165.67688247871396USD
- 2026-11-20: 175.24035855766294USD
- 2026-11-21: 189.88090146469114USD
- 2026-11-22: 175.0518453927612USD
- 2026-11-23: 165.2998731550598USD
- 2026-11-24: 175.44771453598023USD
- 2026-11-25: 189.67982075546263USD
- 2026-11-26: 175.24035855766294USD
- 2026-11-27: 190.10710025642393USD
- 2026-11-28: 216.18601318954467USD
- 2026-11-29: 165.4820940447235USD
- 2026-11-30: 165.2998731550598USD
- 2026-12-01: 165.2998731550598USD
- 2026-12-02: 165.67688247871396USD
- 2026-12-03: 165.2998731550598USD
- 2026-12-04: 175.4916924380493USD
- 2026-12-05: 175.0518453927612USD
- 2026-12-06: 165.2998731550598USD
- 2026-12-07: 165.4820940447235USD
- 2026-12-08: 165.2998731550598USD
- 2026-12-09: 165.4820940447235USD
- 2026-12-10: 165.71458511169433USD
- 2026-12-11: 189.88090146469114USD
- 2026-12-12: 189.67982075546263USD
- 2026-12-13: 165.4820940447235USD
- 2026-12-14: 165.67688247871396USD
- 2026-12-15: 165.4820940447235USD
- 2026-12-16: 165.71458511169433USD
- 2026-12-17: 165.2998731550598USD
- 2026-12-18: 175.24035855766294USD
- 2026-12-19: 189.67982075546263USD
- 2026-12-20: 190.10710025642393USD
- 2026-12-21: 232.37986376060485USD
- 2026-12-22: 218.81638831283567USD
- 2026-12-23: 273.9666162084961USD
- 2026-12-24: 378.27869664962765USD
- 2026-12-25: 399.78729199127196USD
- 2026-12-26: 362.62042073822016USD
- 2026-12-27: 311.5795927697754USD
- 2026-12-28: 282.9582945298004USD
- 2026-12-29: 311.9188994604492USD
- 2026-12-30: 311.9188994604492USD
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: NO DATA
- 2027-01-04: NO DATA
- 2027-01-05: NO DATA
El check in debe realizarlo alguien que tenga al menos 18 años.
Servicios populares
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Guardería infantil/Niñera
Mostrador turístico
Servicios
Mostrador turístico
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Caja fuerte
Consigna de equipajes
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Pistas de tenis
Jardín
Playa (cercana)
Buceo
Pesca
Canoas
Piscina al aire libre
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
General
Restaurante
Habitaciones para no fumadores
Bañera de hidromasaje/Jacuzzi
Servicio de masajes
Spa y centro de bienestar
Tratamientos corporales
Tratamientos faciales
Mesas y zona de picnic
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito