Peppers Beach Club & Spa
328 US$
/natt
Snitt för september
Priser för Peppers Beach Club & Spa
Välj datum för att se priser och tillgänglighet.
328 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På Peppers Beach Club & Spa är priset per natt i genomsnitt 197 US$ under den billigaste månaden (februari) och 346 US$ under den dyraste månaden (juli), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 216 US$ |
| februari | 197 US$ |
| mars | 200 US$ |
| april | 264 US$ |
| maj | 223 US$ |
| juni | 292 US$ |
| juli | 346 US$ |
| augusti | 328 US$ |
| september | 328 US$ |
| oktober | 320 US$ |
| november | 250 US$ |
| december | 240 US$ |
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sep. · 328 US$
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Dyrast: juli (ca 346 US$)
Billigast: februari (ca 197 US$)
Om detta boende
Luxury resort with 3 outdoor swimming pools, spa services, and beachfront access near Palm Cove Beach.
Läge
Peppers Beach Club & Spa Palm Cove ligger nära stranden i Palm Cove, en stadsdel i Cairns. Den som gillar att shoppa kan kolla in Smithfield shoppingcenter, och alla kan uppskatta den vackra naturen kring Palm Cove Beach och Clifton Beach. Missa inte Rainforestation Nature Park. Snorkling och fiske är utmärkta exempel på vattenaktiviteter tillgängliga i området, och om du föredrar att stanna på land kan du prova på cykelturer i närheten.
Parkering
Restaurang
Pool
Rökfria rum
Barnvaktsservice
Tur- och utflyktsdisk
Rumsalternativ
8
One-Bedroom Ocean
Information om rummet
1 Stor Dubbelsäng
2 Enkelsängar
Sovplats 3
592 ft²
HavsutsiktBalkongLuftkonditioneringKökVärdeskåpUteplatsTillgänglig via trappor
7
One-Bedroom Garden Penthouse
Information om rummet
1 Stor Dubbelsäng
2 Enkelsängar
Sovplats 3
538 ft²
TrädgårdsutsiktBalkongLuftkonditioneringKökVärdeskåpUteplatsTillgänglig via trappor
9
One-Bedroom Resort
Information om rummet
1 Stor Dubbelsäng
2 Enkelsängar
Sovplats 3
592 ft²
TrädgårdsutsiktBalkongLuftkonditioneringKökVärdeskåpUteplatsTillgänglig via trappor
6
Garden Spa Room
Information om rummet
1 Stor Dubbelsäng
2 Enkelsängar
Sovplats 2
323 ft²
TrädgårdsutsiktBalkongLuftkonditioneringPentryVärdeskåpUteplatsSpabadkar
12
Three-Bedroom Resort Apartment
Information om rummet
1 Stor Dubbelsäng
2 Enkelsängar
1 Stor Dubbelsäng
Sovplats 6
861 ft²
TrädgårdsutsiktBalkongLuftkonditioneringKökVärdeskåpUteplatsSpabadkar
8
Two-Bedroom Resort Apartment
Information om rummet
2 Enkelsängar
1 Stor Dubbelsäng
1 Bäddsoffa
Sovplats 5
753 ft²
TrädgårdsutsiktBalkongLuftkonditioneringKökVärdeskåpUteplatsSpabadkar
10
Three-Bedroom Ocean Apartment
Information om rummet
1 Stor Dubbelsäng
1 Stor Dubbelsäng
2 Enkelsängar
Sovplats 6
861 ft²
HavsutsiktBalkongLuftkonditioneringKökVärdeskåpUteplatsSpabadkar
6
Resort Spa Room
Information om rummet
1 Stor Dubbelsäng
2 Enkelsängar
Sovplats 2
269 ft²
TrädgårdsutsiktBalkongLuftkonditioneringVärdeskåpKylskåpUteplatsSpabadkar
3
Ocean Spa Room
Information om rummet
1 Stor Dubbelsäng
Sovplats 2
269 ft²
HavsutsiktBalkongLuftkonditioneringVärdeskåpKylskåpUteplatsSpabadkar
Gästrecensioner för Peppers Beach Club & Spa
8.3
Mycket bra
Baserat på 1 062 verifierade recensioner
Vem bor här?
Par
68%
Familj
28%
Grupper
1%
Ensamresande
1%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Peppers Beach Club & Spa hyllar gästerna den vänliga personalen, de vackra lagunliknande poolerna med en avslappnad semesterkänsla och det bekväma läget i Palm Cove, bara några steg från stranden och restaurangerna. Rummen beskrivs ofta som rymliga och bekväma.
Läs merVar detta till hjälp?
Vad gäster tycker
På Peppers Beach Club & Spa hyllar gästerna den vänliga personalen, de vackra lagunliknande poolerna med en avslappnad semesterkänsla och det bekväma läget i Palm Cove, bara några steg från stranden och restaurangerna. Rummen beskrivs ofta som rymliga och bekväma.
Utifrån recensionerna visar fastigheten sina år, med daterad inredning, slitna detaljer och ibland underhållsproblem. Städningen är generellt bra men varierande, med rapporter om damm, smutsiga bubbelbad på balkongen, insekter och andra mindre brister. De flesta byggnaderna saknar hiss och kräver många trappor; resortens familjevänliga atmosfär kan vara livlig och bullrig; Wi-Fi kan vara långsamt; och det finns ingen rumsservice, medan feedbacken på frukosten varierar från bra till repetitiv. Sammantaget kan du förvänta dig en avslappnad, mellanklassig resortupplevelse snarare än polerad lyx.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
De utmärkta lagun- och stillhetspoolerna med en swim-up bar får genomgående beröm, och det finns både spa och gym på plats. Parkeringen är bekväm. De flesta byggnaderna saknar dock hiss, och poolbaren eller servicen kan vara begränsad eller stängd ibland.
Relaterade gästrecensioner
10
Emma
26 nov. 2024
·
Stannade 2 nätter
Loved our stay. Our room was ground level and walked directly out to the sandy beach of the pool. The pool is incredible for infants and toddlers and older children. They can wade in the shallows and play in the sand. The pool also has pool toys available for everyone to use. Our 1 bedroom apartment was beautifully clean and fresh. It felt modern and had everything we needed for a great stay, including lots of kitchen utensils to cater for ourselves. We also used the gym during our stay and it has all the basic weight and cardio machines you need to do a proper workout. Highly recommend - we'll be back.
Loved our stay. Our room was ground level and walked directly out to the sandy beach of the pool. The pool is incredible for infants and toddlers and older children. They can wade in the shallows and play in the sand. The pool also has pool toys available for everyone to use. Our 1 bedroom apartment was beautifully clean and fresh. It felt modern and had everything we needed for a great stay, including lots of kitchen utensils to cater for ourselves. We also used the gym during our stay and it has all the basic weight and cardio machines you need to do a proper workout. Highly recommend - we'll be back.
10
Darren
28 nov. 2024
·
Stannade 3 nätter
The most amazing relaxing resort, top notch food and staff, the Day Spa was the best experience the therapists Connie and Anna made us feel relaxed and pampered the massages were heaven sent. 10/10
The most amazing relaxing resort, top notch food and staff, the Day Spa was the best experience the therapists Connie and Anna made us feel relaxed and pampered the massages were heaven sent. 10/10
8
Diana Jane
12 nov. 2025
·
Stannade 6 nätter
Clean room each day. Well maintained. Choice of pools.
Clean room each day. Well maintained. Choice of pools.
10
Sarah
25 okt. 2024
·
Stannade 6 nätter
We had an ocean view suite and it was a really nice room. Very modern, clean and had all we needed. Tea, coffee, sugar, milk and an espresso machine included. Breakfast had lots to choose from and the restaurant had some good food. Great location to be able to get around Palm Cove and parking was convenient. The pool areas were really nice, with three options to choose from, and the beach was just over the road for earlier swims. Staff were very attentive during our stay as well. Couldn’t recommend this hotel enough - fabulous
We had an ocean view suite and it was a really nice room. Very modern, clean and had all we needed. Tea, coffee, sugar, milk and an espresso machine included. Breakfast had lots to choose from and the restaurant had some good food. Great location to be able to get around Palm Cove and parking was convenient. The pool areas were really nice, with three options to choose from, and the beach was just over the road for earlier swims. Staff were very attentive during our stay as well. Couldn’t recommend this hotel enough - fabulous
8
Sam
24 apr. 2025
·
Stannade 5 nätter
Great place, certainly needs a tidy up and is getting a little worn out, shutters not working, drawers broken, bathroom window seized. Everything else was perfect and will definitely be back, pool bar is addictive and couldn’t get enough! Just needs a little TLC
Great place, certainly needs a tidy up and is getting a little worn out, shutters not working, drawers broken, bathroom window seized. Everything else was perfect and will definitely be back, pool bar is addictive and couldn’t get enough! Just needs a little TLC
6
Margaret
2 feb. 2026
·
Stannade 1 natt
The grounds could be better kept. Washing walls, side walls, better quality towels, more help at pool bar and that was the only bar.
The grounds could be better kept. Washing walls, side walls, better quality towels, more help at pool bar and that was the only bar.
6
Lauren
3 maj 2025
·
Stannade 7 nätter
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
8
Irene
23 feb. 2023
·
Stannade 5 nätter
Due to my ability it could have been a lift
Due to my ability it could have been a lift
8
Neena
5 aug. 2025
·
Stannade 5 nätter
The property is located just opposite the beach with life guards so very easy access to a safe beach. There are plenty of places to eat around. The breakfast options were mostly same everyday so could get a bit repetitive if staying for longer periods. Just be aware that there are no lifts in any of the buildings. So be ready to hike up to 3 levels. We loved our stay there with an easy drive to Cairns but not too far from Port Douglas or other beaches and tourist attractions. My negatives for the property were that the extra beds were not set up even though I had requested the rooms to be ready when we arrive (reaching at 10 pm). We had 4 apartments and the Aircon was on in a couple but the remaining 2 were sweltering hot and took ages to cool down.
The property is located just opposite the beach with life guards so very easy access to a safe beach. There are plenty of places to eat around. The breakfast options were mostly same everyday so could get a bit repetitive if staying for longer periods. Just be aware that there are no lifts in any of the buildings. So be ready to hike up to 3 levels. We loved our stay there with an easy drive to Cairns but not too far from Port Douglas or other beaches and tourist attractions. My negatives for the property were that the extra beds were not set up even though I had requested the rooms to be ready when we arrive (reaching at 10 pm). We had 4 apartments and the Aircon was on in a couple but the remaining 2 were sweltering hot and took ages to cool down.
10
Lauren
31 dec. 2024
·
Stannade 3 nätter
This was a lovely resort to stay at for Christmas. Breakfast buffet was great, pool side food and drinks were great, room was spacious & clean. We loved the balcony spa and everyone was so friendly. Beach pool was great fun. Really affordable too compared to other beach resorts. The beach itself is not that nice for swimming, so the different pools were great. We also played tennis in the tennis courts (free ball and racket hire at reception). And we hired bikes from the store next door. Lots of great restaurants near by too. Would come back for sure.
This was a lovely resort to stay at for Christmas. Breakfast buffet was great, pool side food and drinks were great, room was spacious & clean. We loved the balcony spa and everyone was so friendly. Beach pool was great fun. Really affordable too compared to other beach resorts. The beach itself is not that nice for swimming, so the different pools were great. We also played tennis in the tennis courts (free ball and racket hire at reception). And we hired bikes from the store next door. Lots of great restaurants near by too. Would come back for sure.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Många gäster tyckte att rummen och faciliteterna var rena med pålitad städning, men renheten kan vara inkonsekvent, med rapporter om damm, smutsiga bubbelbad på balkongen, fågelspillning, insekter/myror och ibland mögel eller oputsade föremål.
Relaterade gästrecensioner
8
Sue
23 nov. 2025
·
Stannade 4 nätter
The room was of good size with a nice balcony on the second floor outlooking to the water. There is no lift, so carting bags up and down the staircase was a little heavy going. We also had a balcony spa. Unfortunately, we enjoyed the spa the first evening and it remained uncleaned for the duration of our 4 night stay with a dark brown ring from the water. There was a scourer and cleaning liquid provided inside. The towels were amazing and the bed was very comfortable, with room service each day. There was no bottled water in the room, but a nice water cooler at reception to use with a paper cup. The room's floor was a little dusty around the edges. The staff were very friendly and most helpful. We purchased the buffet breakfast at Peppers the first morning, which was delicious. The main beach pool was amazing, clean and warm. Beach towels were provided. We had drinks and nachos at the "swim up to" seats in the pool. Very nice. We really enjoyed our stay and maybe next time we will have a room with one of the private pools. We also enjoyed a lovely massage during our stay.
The room was of good size with a nice balcony on the second floor outlooking to the water. There is no lift, so carting bags up and down the staircase was a little heavy going. We also had a balcony spa. Unfortunately, we enjoyed the spa the first evening and it remained uncleaned for the duration of our 4 night stay with a dark brown ring from the water. There was a scourer and cleaning liquid provided inside. The towels were amazing and the bed was very comfortable, with room service each day. There was no bottled water in the room, but a nice water cooler at reception to use with a paper cup. The room's floor was a little dusty around the edges. The staff were very friendly and most helpful. We purchased the buffet breakfast at Peppers the first morning, which was delicious. The main beach pool was amazing, clean and warm. Beach towels were provided. We had drinks and nachos at the "swim up to" seats in the pool. Very nice. We really enjoyed our stay and maybe next time we will have a room with one of the private pools. We also enjoyed a lovely massage during our stay.
8
Emily
19 mars 2025
·
Stannade 7 nätter
Our stay at Peppers was overall pretty good. The pool is amazing, the breakfast was great and the location was fantastic if you’re looking to just try out some great restaurants. A couple of call outs - the staff are amazing. The room we were initially booked into smelly strongly of mould. The staff quickly moved into another room which was fantastic, it was newly refurbished and it was such a beautiful room, they did this straight away without hesitation and it was really great customer service. The staff at the front were also helpful with restaurant recommendations too. One thing that was a little disappointing was the lack of in room dining options (no room service). While there is a restaurant at the front of the hotel, you have to order takeaway and collect it and it closes on a Sunday and Monday from 4pm which we found a little odd. There was no mini bar in the room, but while there was a nespresso machine and pods available, there was no cold water bottles in the fridge or even a bottle to fill with tap water. We had to keep going to the front reception area to fill drink bottles. While they were more than accommodating to do this, it was a little annnoying. Also, we noticed that our coffee cups and mugs weren’t being cleaned either. They were not being picked up on some of the days with the daily room service clean so we would just wash them ourselves but was something we noticed! Overall it was a nice stay and we enjoyed ourselves.
Our stay at Peppers was overall pretty good. The pool is amazing, the breakfast was great and the location was fantastic if you’re looking to just try out some great restaurants. A couple of call outs - the staff are amazing. The room we were initially booked into smelly strongly of mould. The staff quickly moved into another room which was fantastic, it was newly refurbished and it was such a beautiful room, they did this straight away without hesitation and it was really great customer service. The staff at the front were also helpful with restaurant recommendations too. One thing that was a little disappointing was the lack of in room dining options (no room service). While there is a restaurant at the front of the hotel, you have to order takeaway and collect it and it closes on a Sunday and Monday from 4pm which we found a little odd. There was no mini bar in the room, but while there was a nespresso machine and pods available, there was no cold water bottles in the fridge or even a bottle to fill with tap water. We had to keep going to the front reception area to fill drink bottles. While they were more than accommodating to do this, it was a little annnoying. Also, we noticed that our coffee cups and mugs weren’t being cleaned either. They were not being picked up on some of the days with the daily room service clean so we would just wash them ourselves but was something we noticed! Overall it was a nice stay and we enjoyed ourselves.
4
P
4 mars 2025
·
Stannade 3 nätter
The area has restaurants and the resort is nice, but the pool has leaves and sand as per the location. Also we had some issues with large bugs in our room.
The area has restaurants and the resort is nice, but the pool has leaves and sand as per the location. Also we had some issues with large bugs in our room.
4
Larry
16 dec. 2024
·
Stannade 4 nätter
I believe Peppers is promoted as a 4 star + resort. If correct I would not expect at the price I paid to find that there are NO lifts in all but 1 block. At the very least we should have been advised. Likewise with a property of this standard or for that matter any property I would not expect my bedsheets to have holes in them!
I believe Peppers is promoted as a 4 star + resort. If correct I would not expect at the price I paid to find that there are NO lifts in all but 1 block. At the very least we should have been advised. Likewise with a property of this standard or for that matter any property I would not expect my bedsheets to have holes in them!
4
Taylor
12 okt. 2023
·
Stannade 5 nätter
The place was very tired. Well and truly in need of renovation with the plaster in our toilet room even bubbling off. The bedroom air con didn’t work either and nobody there could repair it. The penthouse outdoor area hadn’t been cleaned from the guests before us. The furniture was very tired as well. Mould in the corners of the shower. It just did not give a good vibe of cleanliness, mainly due to its age and lack of maintenance. It is definitely not worth what they charge but if they can get away with it why not I suppose. It’s very comparable to an average caravan park cabin. Pool area is pretty good but still, I’ve stayed at a Big 4 park that’s better again.
The place was very tired. Well and truly in need of renovation with the plaster in our toilet room even bubbling off. The bedroom air con didn’t work either and nobody there could repair it. The penthouse outdoor area hadn’t been cleaned from the guests before us. The furniture was very tired as well. Mould in the corners of the shower. It just did not give a good vibe of cleanliness, mainly due to its age and lack of maintenance. It is definitely not worth what they charge but if they can get away with it why not I suppose. It’s very comparable to an average caravan park cabin. Pool area is pretty good but still, I’ve stayed at a Big 4 park that’s better again.
8
Lisa
13 jan. 2025
·
Stannade 7 nätter
We did enjoy our stay But the stairs and no lifts was a killer & the room we had was rather on the small side and there was only one seat on the balcony area but there were 2 of us And the shutters in the room could do with a good clean but overall our stay was nice just a few little things that can easily be fixed / cleaned
We did enjoy our stay But the stairs and no lifts was a killer & the room we had was rather on the small side and there was only one seat on the balcony area but there were 2 of us And the shutters in the room could do with a good clean but overall our stay was nice just a few little things that can easily be fixed / cleaned
6
Lauren
3 maj 2025
·
Stannade 7 nätter
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
8
Marea
19 juni 2025
·
Stannade 7 nätter
Apartment very clean and the house keeping service could not be faulted.
Apartment very clean and the house keeping service could not be faulted.
8
Brenda
7 jan. 2026
·
Stannade 3 nätter
The room was clean, not spotless. Staff were wonderful. It is an old hotel so it was fine. the washer and dryer could of been a bit more clean for use. There was some accumulated dust on fixtures. However i am a neat freak:)
The room was clean, not spotless. Staff were wonderful. It is an old hotel so it was fine. the washer and dryer could of been a bit more clean for use. There was some accumulated dust on fixtures. However i am a neat freak:)
6
Sally
8 feb. 2024
·
Stannade 3 nätter
Staff, breakfast, pools and grounds were lovely. The room was a major let down and expensive for what we got, an Ocean Spa room with a dirty spa and balcony, hardly an ocean more a view of a dirty marquee top. There was sand or something rough in the bed when we slept when we first go in. The bathroom light lit up the whole room so could not be used during the night and there are no block out blinds available only venetian shutters that were set at one angle. We were staying for a special occasion and this was quite a let down. When i mentioned my concerns at check out, I was just told to write a review, seems like a strange way to keep guests returning by inviting poor reviews.
Staff, breakfast, pools and grounds were lovely. The room was a major let down and expensive for what we got, an Ocean Spa room with a dirty spa and balcony, hardly an ocean more a view of a dirty marquee top. There was sand or something rough in the bed when we slept when we first go in. The bathroom light lit up the whole room so could not be used during the night and there are no block out blinds available only venetian shutters that were set at one angle. We were staying for a special occasion and this was quite a let down. When i mentioned my concerns at check out, I was just told to write a review, seems like a strange way to keep guests returning by inviting poor reviews.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen är ofta stora och bekväma, vissa med balkonger eller bubbelbad och havsutsikt. Men inredningen och inredningen är frekvent daterad eller sliten, ljud från familjer kan bära, och Wi-Fi kan vara långsamt; vissa rum får begränsat naturligt ljus.
Relaterade gästrecensioner
8
Sue
23 nov. 2025
·
Stannade 4 nätter
The room was of good size with a nice balcony on the second floor outlooking to the water. There is no lift, so carting bags up and down the staircase was a little heavy going. We also had a balcony spa. Unfortunately, we enjoyed the spa the first evening and it remained uncleaned for the duration of our 4 night stay with a dark brown ring from the water. There was a scourer and cleaning liquid provided inside. The towels were amazing and the bed was very comfortable, with room service each day. There was no bottled water in the room, but a nice water cooler at reception to use with a paper cup. The room's floor was a little dusty around the edges. The staff were very friendly and most helpful. We purchased the buffet breakfast at Peppers the first morning, which was delicious. The main beach pool was amazing, clean and warm. Beach towels were provided. We had drinks and nachos at the "swim up to" seats in the pool. Very nice. We really enjoyed our stay and maybe next time we will have a room with one of the private pools. We also enjoyed a lovely massage during our stay.
The room was of good size with a nice balcony on the second floor outlooking to the water. There is no lift, so carting bags up and down the staircase was a little heavy going. We also had a balcony spa. Unfortunately, we enjoyed the spa the first evening and it remained uncleaned for the duration of our 4 night stay with a dark brown ring from the water. There was a scourer and cleaning liquid provided inside. The towels were amazing and the bed was very comfortable, with room service each day. There was no bottled water in the room, but a nice water cooler at reception to use with a paper cup. The room's floor was a little dusty around the edges. The staff were very friendly and most helpful. We purchased the buffet breakfast at Peppers the first morning, which was delicious. The main beach pool was amazing, clean and warm. Beach towels were provided. We had drinks and nachos at the "swim up to" seats in the pool. Very nice. We really enjoyed our stay and maybe next time we will have a room with one of the private pools. We also enjoyed a lovely massage during our stay.
6
Kevin
16 mars 2025
·
Stannade 6 nätter
Place is very old and expensive for what you get. No lifts and parking is very far. Aeration and aircon is inadequate. Lots of bugs and place is showing its age. Some staff were great while some were not so great. Swimming pool was amazing though. Overall for the price I paid, I would not recommend.
Place is very old and expensive for what you get. No lifts and parking is very far. Aeration and aircon is inadequate. Lots of bugs and place is showing its age. Some staff were great while some were not so great. Swimming pool was amazing though. Overall for the price I paid, I would not recommend.
6
Julie
7 aug. 2025
·
Stannade 3 nätter
We recently stayed 4 nights. PROS - Loved Palm Cove and the location. Nice bath towels. Trying really hard to think of other things we liked … CONS - I had higher expectations for the price and ratings. Hotel is more 3-4 star family friendly beach hotel - rather than luxury Romantic stay (which is what we had hoped) The place bit tired and worn - including bed, linen, bathroom, shutters etc Rooms were really noisey and lots of families and kids (even outside of school holidays) One picky thing - I wanted to get some clothes laundered and they don’t have laundry/dry cleaning.
We recently stayed 4 nights. PROS - Loved Palm Cove and the location. Nice bath towels. Trying really hard to think of other things we liked … CONS - I had higher expectations for the price and ratings. Hotel is more 3-4 star family friendly beach hotel - rather than luxury Romantic stay (which is what we had hoped) The place bit tired and worn - including bed, linen, bathroom, shutters etc Rooms were really noisey and lots of families and kids (even outside of school holidays) One picky thing - I wanted to get some clothes laundered and they don’t have laundry/dry cleaning.
8
Juliet
23 sep. 2024
·
Stannade 7 nätter
The outdoor pool facilities are great but the rooms are a little dated with loud ceiling fans, and theres no elevators so you have to lug your bags up the stairs. They also don't provide facecloths (even motels will do this) which was annoying. Overall it was a nice stay but expected more for what they charge.
The outdoor pool facilities are great but the rooms are a little dated with loud ceiling fans, and theres no elevators so you have to lug your bags up the stairs. They also don't provide facecloths (even motels will do this) which was annoying. Overall it was a nice stay but expected more for what they charge.
6
dave
21 juli 2023
·
Stannade 1 natt
Needs a refurb, rooms are old and a lot of stuff didn't work.
Needs a refurb, rooms are old and a lot of stuff didn't work.
8
Colin
30 sep. 2025
·
Stannade 6 nätter
Great location. Great pool area We were in block 6, great apartment but not enough daylight.
Great location. Great pool area We were in block 6, great apartment but not enough daylight.
10
Sarah
25 okt. 2024
·
Stannade 6 nätter
We had an ocean view suite and it was a really nice room. Very modern, clean and had all we needed. Tea, coffee, sugar, milk and an espresso machine included. Breakfast had lots to choose from and the restaurant had some good food. Great location to be able to get around Palm Cove and parking was convenient. The pool areas were really nice, with three options to choose from, and the beach was just over the road for earlier swims. Staff were very attentive during our stay as well. Couldn’t recommend this hotel enough - fabulous
We had an ocean view suite and it was a really nice room. Very modern, clean and had all we needed. Tea, coffee, sugar, milk and an espresso machine included. Breakfast had lots to choose from and the restaurant had some good food. Great location to be able to get around Palm Cove and parking was convenient. The pool areas were really nice, with three options to choose from, and the beach was just over the road for earlier swims. Staff were very attentive during our stay as well. Couldn’t recommend this hotel enough - fabulous
6
Lauren
3 maj 2025
·
Stannade 7 nätter
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
8
Dan
18 juli 2024
·
Stannade 1 natt
Solid beachside choice outside Cairns. Very large suite with all the amenities including full kitchen and laundry room, large terrace with hotter, etc. Nice pool. Separate by a road from the beach, but with the beach in full view, not truly a beachfront property by US standards. Quite affordable by US standards especially considering the size of the suites.
Solid beachside choice outside Cairns. Very large suite with all the amenities including full kitchen and laundry room, large terrace with hotter, etc. Nice pool. Separate by a road from the beach, but with the beach in full view, not truly a beachfront property by US standards. Quite affordable by US standards especially considering the size of the suites.
6
Richard
3 juli 2024
·
Stannade 6 nätter
Room accessibility was poor due to lack of lift access. Views from room were poor with limited sighting front and back due to trees and car parking. More in-house dining options would be of benefit.
Room accessibility was poor due to lack of lift access. Views from room were poor with limited sighting front and back due to trees and car parking. More in-house dining options would be of benefit.
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Service
Personalen beskrivs ofta som vänlig, hjälpsam och uppmärksam i hela resorten, med flera hälsningar till receptionen och ledningen. Ett fåtal gäster rapporterade brister som otrevlig incheckning, outfyllda löften och begränsad eller långsam service i poolbaren.
Relaterade gästrecensioner
10
Lisa
26 mars 2025
·
Stannade 5 nätter
Beautiful grounds, awesome pools, and friendly service. Trent (assistant manager) was really helpful with local knowledge and made great recommendations on where to go, where to eat, and what experiences to do. Other than the jellyfish and Crocs prohibiting swimming in beaches, we loved everything about our trip!
Beautiful grounds, awesome pools, and friendly service. Trent (assistant manager) was really helpful with local knowledge and made great recommendations on where to go, where to eat, and what experiences to do. Other than the jellyfish and Crocs prohibiting swimming in beaches, we loved everything about our trip!
6
Joshua
14 juni 2024
·
Stannade 1 natt
My third stay (probably last) at the property. Specifically booked the penthouse Jacuzzi room, and was upgraded to a pool room but the pool was unusable because it's too cold in winter. Very disappointed with that as I would have just booked the base room to be unable to use the facilities. Also the 'beach club's vibe is gone, 2 X bar tenders had barely anything to do and prices exhoborant (4 pina coladas are $96) so I can see why. Was told there would be a bottle of wine and drinks vouchers in the room as Accor Silver members. They weren't in there. It would have been better not to say anything if they are not across delivery of these. I think this might be the last time I'll book which is disappointing as the property has so much potential, and my first stay before COVID was terrific.
My third stay (probably last) at the property. Specifically booked the penthouse Jacuzzi room, and was upgraded to a pool room but the pool was unusable because it's too cold in winter. Very disappointed with that as I would have just booked the base room to be unable to use the facilities. Also the 'beach club's vibe is gone, 2 X bar tenders had barely anything to do and prices exhoborant (4 pina coladas are $96) so I can see why. Was told there would be a bottle of wine and drinks vouchers in the room as Accor Silver members. They weren't in there. It would have been better not to say anything if they are not across delivery of these. I think this might be the last time I'll book which is disappointing as the property has so much potential, and my first stay before COVID was terrific.
8
Emily
19 mars 2025
·
Stannade 7 nätter
Our stay at Peppers was overall pretty good. The pool is amazing, the breakfast was great and the location was fantastic if you’re looking to just try out some great restaurants. A couple of call outs - the staff are amazing. The room we were initially booked into smelly strongly of mould. The staff quickly moved into another room which was fantastic, it was newly refurbished and it was such a beautiful room, they did this straight away without hesitation and it was really great customer service. The staff at the front were also helpful with restaurant recommendations too. One thing that was a little disappointing was the lack of in room dining options (no room service). While there is a restaurant at the front of the hotel, you have to order takeaway and collect it and it closes on a Sunday and Monday from 4pm which we found a little odd. There was no mini bar in the room, but while there was a nespresso machine and pods available, there was no cold water bottles in the fridge or even a bottle to fill with tap water. We had to keep going to the front reception area to fill drink bottles. While they were more than accommodating to do this, it was a little annnoying. Also, we noticed that our coffee cups and mugs weren’t being cleaned either. They were not being picked up on some of the days with the daily room service clean so we would just wash them ourselves but was something we noticed! Overall it was a nice stay and we enjoyed ourselves.
Our stay at Peppers was overall pretty good. The pool is amazing, the breakfast was great and the location was fantastic if you’re looking to just try out some great restaurants. A couple of call outs - the staff are amazing. The room we were initially booked into smelly strongly of mould. The staff quickly moved into another room which was fantastic, it was newly refurbished and it was such a beautiful room, they did this straight away without hesitation and it was really great customer service. The staff at the front were also helpful with restaurant recommendations too. One thing that was a little disappointing was the lack of in room dining options (no room service). While there is a restaurant at the front of the hotel, you have to order takeaway and collect it and it closes on a Sunday and Monday from 4pm which we found a little odd. There was no mini bar in the room, but while there was a nespresso machine and pods available, there was no cold water bottles in the fridge or even a bottle to fill with tap water. We had to keep going to the front reception area to fill drink bottles. While they were more than accommodating to do this, it was a little annnoying. Also, we noticed that our coffee cups and mugs weren’t being cleaned either. They were not being picked up on some of the days with the daily room service clean so we would just wash them ourselves but was something we noticed! Overall it was a nice stay and we enjoyed ourselves.
10
Darren
27 nov. 2025
·
Stannade 4 nätter
The staff are top shelf and the "holiday vibe" is unbeatable , 2 years in a row will be 3 next year❤️
The staff are top shelf and the "holiday vibe" is unbeatable , 2 years in a row will be 3 next year❤️
4
Kyna
8 okt. 2024
·
Stannade 3 nätter
The first impression was horrible.My partner and i checked in on Sat 5th after an amazing time at Crystalbrook Riley in Cairns. Upon areival we were so excited to come to Palm Cove but the way i was treated at the check in desk was disgusting. The first words we heard were "Credit Card and ID".?????? I was horrified as i have been in hospitality for oner 20 years incl working at many resorts and hotels. Even after she could see i was upset she continued with the hostililty. We then arrived in our ocean spa room to find the balcony was covered in bird poop and the view was ruined by the roof below us that hadnt been cleaned in years. We ate at La Mesa complimentary only because i had to go and speak to the assist manager Daniel,he was lovrly and understanding, but to be honest we will never return. The pool was nice but the lack of experience from the pool bar staff was disappointing. Not once were our sheets changed nir any rubbish removed after housekeeping had done their job . The best part of the stay at Palm Cove was when we left the hotel for all of our meals and walks on the stunning beach.
The first impression was horrible.My partner and i checked in on Sat 5th after an amazing time at Crystalbrook Riley in Cairns. Upon areival we were so excited to come to Palm Cove but the way i was treated at the check in desk was disgusting. The first words we heard were "Credit Card and ID".?????? I was horrified as i have been in hospitality for oner 20 years incl working at many resorts and hotels. Even after she could see i was upset she continued with the hostililty. We then arrived in our ocean spa room to find the balcony was covered in bird poop and the view was ruined by the roof below us that hadnt been cleaned in years. We ate at La Mesa complimentary only because i had to go and speak to the assist manager Daniel,he was lovrly and understanding, but to be honest we will never return. The pool was nice but the lack of experience from the pool bar staff was disappointing. Not once were our sheets changed nir any rubbish removed after housekeeping had done their job . The best part of the stay at Palm Cove was when we left the hotel for all of our meals and walks on the stunning beach.
10
sarah louise
21 jan. 2023
·
Stannade 7 nätter
I was promised my bag being brought to my room - 3 flights up Waited over an hour then went down and got it myself Good job I’m a fit 50 year old Other than that the staff were absolutely great
I was promised my bag being brought to my room - 3 flights up Waited over an hour then went down and got it myself Good job I’m a fit 50 year old Other than that the staff were absolutely great
8
Luterbacher
11 jan. 2026
·
Stannade 3 nätter
Zimmer top, Personal sehr freundlich
Zimmer top, Personal sehr freundlich
10
Kate
5 nov. 2024
·
Stannade 3 nätter
We had a wonderful time. The staff were friendly and helpful. The rooms were comfortable. The facilities were fantastic
We had a wonderful time. The staff were friendly and helpful. The rooms were comfortable. The facilities were fantastic
10
Patrizia
23 maj 2025
·
Stannade 2 nätter
very clean and comfortable. great bed, linens and pillows. Staff excellent
very clean and comfortable. great bed, linens and pillows. Staff excellent
8
Sheryn
18 nov. 2025
·
Stannade 3 nätter
I was a bit concerned about this property because of some of the reviews. It's true that the property is a little tired but the price reflects this, things they can control they do very well like the staff and service from the front desk to the the room attendants they are all amazing. The beds are comfortable the linen and towels are quality, the parking is free, the rooms are very clean, the breakfast is fresh and offers an excellent variety. Yes you can struggle to get a pool lounge, find me a resort where this doesn't happen? The location is the best and I would absolutely, hands down, stay again. And just for some perspective, I'm fussy with cleanliness, linen & beds so these were 10/10. Couldn't give a 5 star because the property is a little tired but again the price reflects this.
I was a bit concerned about this property because of some of the reviews. It's true that the property is a little tired but the price reflects this, things they can control they do very well like the staff and service from the front desk to the the room attendants they are all amazing. The beds are comfortable the linen and towels are quality, the parking is free, the rooms are very clean, the breakfast is fresh and offers an excellent variety. Yes you can struggle to get a pool lounge, find me a resort where this doesn't happen? The location is the best and I would absolutely, hands down, stay again. And just for some perspective, I'm fussy with cleanliness, linen & beds so these were 10/10. Couldn't give a 5 star because the property is a little tired but again the price reflects this.
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Läge
Utmärkt läge i Palm Cove mittemot den bevakade stranden och strandpromenaden, med enkel tillgång till restauranger, caféer och butiker; en bra utgångspunkt för att utforska regionen. Vissa noterar att det ligger på andra sidan vägen snarare än direkt vid stranden, och tillgången till garaget kan vara förvirrande.
Relaterade gästrecensioner
8
Annette
8 okt. 2023
·
Stannade 4 nätter
Great location on a patrolled beach. Short walk to restaurants, cafes, shops, pub and surf club. Relaxed pace and casual vibe.
Great location on a patrolled beach. Short walk to restaurants, cafes, shops, pub and surf club. Relaxed pace and casual vibe.
8
Colin
30 sep. 2025
·
Stannade 6 nätter
Great location. Great pool area We were in block 6, great apartment but not enough daylight.
Great location. Great pool area We were in block 6, great apartment but not enough daylight.
10
Brian
14 maj 2023
·
Stannade 2 nätter
Great spot, plenty of amenities and can’t beat a walk in the jetty
Great spot, plenty of amenities and can’t beat a walk in the jetty
10
Sarah
23 juli 2025
·
Stannade 6 nätter
Wonderful stay over the July school holidays. Perfect location for exploring FNQ and Palm Cove itself.
Wonderful stay over the July school holidays. Perfect location for exploring FNQ and Palm Cove itself.
8
gregory
12 mars 2025
·
Stannade 4 nätter
Very good hotel just in right place
Very good hotel just in right place
10
Sarah
25 okt. 2024
·
Stannade 6 nätter
We had an ocean view suite and it was a really nice room. Very modern, clean and had all we needed. Tea, coffee, sugar, milk and an espresso machine included. Breakfast had lots to choose from and the restaurant had some good food. Great location to be able to get around Palm Cove and parking was convenient. The pool areas were really nice, with three options to choose from, and the beach was just over the road for earlier swims. Staff were very attentive during our stay as well. Couldn’t recommend this hotel enough - fabulous
We had an ocean view suite and it was a really nice room. Very modern, clean and had all we needed. Tea, coffee, sugar, milk and an espresso machine included. Breakfast had lots to choose from and the restaurant had some good food. Great location to be able to get around Palm Cove and parking was convenient. The pool areas were really nice, with three options to choose from, and the beach was just over the road for earlier swims. Staff were very attentive during our stay as well. Couldn’t recommend this hotel enough - fabulous
10
Emma
29 apr. 2023
·
Stannade 3 nätter
Beautiful quiet spot within walking to distance to everything. Resort was absolutely beautiful
Beautiful quiet spot within walking to distance to everything. Resort was absolutely beautiful
8
Dan
18 juli 2024
·
Stannade 1 natt
Solid beachside choice outside Cairns. Very large suite with all the amenities including full kitchen and laundry room, large terrace with hotter, etc. Nice pool. Separate by a road from the beach, but with the beach in full view, not truly a beachfront property by US standards. Quite affordable by US standards especially considering the size of the suites.
Solid beachside choice outside Cairns. Very large suite with all the amenities including full kitchen and laundry room, large terrace with hotter, etc. Nice pool. Separate by a road from the beach, but with the beach in full view, not truly a beachfront property by US standards. Quite affordable by US standards especially considering the size of the suites.
8
Neena
5 aug. 2025
·
Stannade 5 nätter
The property is located just opposite the beach with life guards so very easy access to a safe beach. There are plenty of places to eat around. The breakfast options were mostly same everyday so could get a bit repetitive if staying for longer periods. Just be aware that there are no lifts in any of the buildings. So be ready to hike up to 3 levels. We loved our stay there with an easy drive to Cairns but not too far from Port Douglas or other beaches and tourist attractions. My negatives for the property were that the extra beds were not set up even though I had requested the rooms to be ready when we arrive (reaching at 10 pm). We had 4 apartments and the Aircon was on in a couple but the remaining 2 were sweltering hot and took ages to cool down.
The property is located just opposite the beach with life guards so very easy access to a safe beach. There are plenty of places to eat around. The breakfast options were mostly same everyday so could get a bit repetitive if staying for longer periods. Just be aware that there are no lifts in any of the buildings. So be ready to hike up to 3 levels. We loved our stay there with an easy drive to Cairns but not too far from Port Douglas or other beaches and tourist attractions. My negatives for the property were that the extra beds were not set up even though I had requested the rooms to be ready when we arrive (reaching at 10 pm). We had 4 apartments and the Aircon was on in a couple but the remaining 2 were sweltering hot and took ages to cool down.
10
gaibriel
15 aug. 2025
·
Stannade 5 nätter
Step outside your hotel to the beach and a Smorgasbord of places to eat casual or fine dine loved the location and hotel
Step outside your hotel to the beach and a Smorgasbord of places to eat casual or fine dine loved the location and hotel
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Måltider
Frukosten får genomgående beröm för kvaliteten, även om flera gäster tyckte att utbudet var repetitivt eller genomsnittligt vid längre vistelser. Resortens restaurang får positiv feedback, men det finns ingen rumsservice och tillgången till eller bemanningen av poolbaren kan vara begränsad ibland.
Relaterade gästrecensioner
8
Sue
23 nov. 2025
·
Stannade 4 nätter
The room was of good size with a nice balcony on the second floor outlooking to the water. There is no lift, so carting bags up and down the staircase was a little heavy going. We also had a balcony spa. Unfortunately, we enjoyed the spa the first evening and it remained uncleaned for the duration of our 4 night stay with a dark brown ring from the water. There was a scourer and cleaning liquid provided inside. The towels were amazing and the bed was very comfortable, with room service each day. There was no bottled water in the room, but a nice water cooler at reception to use with a paper cup. The room's floor was a little dusty around the edges. The staff were very friendly and most helpful. We purchased the buffet breakfast at Peppers the first morning, which was delicious. The main beach pool was amazing, clean and warm. Beach towels were provided. We had drinks and nachos at the "swim up to" seats in the pool. Very nice. We really enjoyed our stay and maybe next time we will have a room with one of the private pools. We also enjoyed a lovely massage during our stay.
The room was of good size with a nice balcony on the second floor outlooking to the water. There is no lift, so carting bags up and down the staircase was a little heavy going. We also had a balcony spa. Unfortunately, we enjoyed the spa the first evening and it remained uncleaned for the duration of our 4 night stay with a dark brown ring from the water. There was a scourer and cleaning liquid provided inside. The towels were amazing and the bed was very comfortable, with room service each day. There was no bottled water in the room, but a nice water cooler at reception to use with a paper cup. The room's floor was a little dusty around the edges. The staff were very friendly and most helpful. We purchased the buffet breakfast at Peppers the first morning, which was delicious. The main beach pool was amazing, clean and warm. Beach towels were provided. We had drinks and nachos at the "swim up to" seats in the pool. Very nice. We really enjoyed our stay and maybe next time we will have a room with one of the private pools. We also enjoyed a lovely massage during our stay.
8
Emily
19 mars 2025
·
Stannade 7 nätter
Our stay at Peppers was overall pretty good. The pool is amazing, the breakfast was great and the location was fantastic if you’re looking to just try out some great restaurants. A couple of call outs - the staff are amazing. The room we were initially booked into smelly strongly of mould. The staff quickly moved into another room which was fantastic, it was newly refurbished and it was such a beautiful room, they did this straight away without hesitation and it was really great customer service. The staff at the front were also helpful with restaurant recommendations too. One thing that was a little disappointing was the lack of in room dining options (no room service). While there is a restaurant at the front of the hotel, you have to order takeaway and collect it and it closes on a Sunday and Monday from 4pm which we found a little odd. There was no mini bar in the room, but while there was a nespresso machine and pods available, there was no cold water bottles in the fridge or even a bottle to fill with tap water. We had to keep going to the front reception area to fill drink bottles. While they were more than accommodating to do this, it was a little annnoying. Also, we noticed that our coffee cups and mugs weren’t being cleaned either. They were not being picked up on some of the days with the daily room service clean so we would just wash them ourselves but was something we noticed! Overall it was a nice stay and we enjoyed ourselves.
Our stay at Peppers was overall pretty good. The pool is amazing, the breakfast was great and the location was fantastic if you’re looking to just try out some great restaurants. A couple of call outs - the staff are amazing. The room we were initially booked into smelly strongly of mould. The staff quickly moved into another room which was fantastic, it was newly refurbished and it was such a beautiful room, they did this straight away without hesitation and it was really great customer service. The staff at the front were also helpful with restaurant recommendations too. One thing that was a little disappointing was the lack of in room dining options (no room service). While there is a restaurant at the front of the hotel, you have to order takeaway and collect it and it closes on a Sunday and Monday from 4pm which we found a little odd. There was no mini bar in the room, but while there was a nespresso machine and pods available, there was no cold water bottles in the fridge or even a bottle to fill with tap water. We had to keep going to the front reception area to fill drink bottles. While they were more than accommodating to do this, it was a little annnoying. Also, we noticed that our coffee cups and mugs weren’t being cleaned either. They were not being picked up on some of the days with the daily room service clean so we would just wash them ourselves but was something we noticed! Overall it was a nice stay and we enjoyed ourselves.
10
Patrick
27 jan. 2025
·
Stannade 3 nätter
Sejour parfait, superbe suite vue sur l'océan. Le restaurant, La Mesa, est extraordinaire.
Sejour parfait, superbe suite vue sur l'océan. Le restaurant, La Mesa, est extraordinaire.
10
Ryan
24 maj 2025
·
Stannade 6 nätter
Loved our time at Peppers!! Totally recommend the breakfast package, their breakfast buffet is wonderful! Everything about our stay was amazing.
Loved our time at Peppers!! Totally recommend the breakfast package, their breakfast buffet is wonderful! Everything about our stay was amazing.
6
Lauren
3 maj 2025
·
Stannade 7 nätter
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
10
Lara
2 nov. 2024
·
Stannade 2 nätter
Lovely hotel with accommodating staff. On site restaurant is very good! Poolside chairs are in good condition and the man made poolside beach is lovely
Lovely hotel with accommodating staff. On site restaurant is very good! Poolside chairs are in good condition and the man made poolside beach is lovely
8
Neena
5 aug. 2025
·
Stannade 5 nätter
The property is located just opposite the beach with life guards so very easy access to a safe beach. There are plenty of places to eat around. The breakfast options were mostly same everyday so could get a bit repetitive if staying for longer periods. Just be aware that there are no lifts in any of the buildings. So be ready to hike up to 3 levels. We loved our stay there with an easy drive to Cairns but not too far from Port Douglas or other beaches and tourist attractions. My negatives for the property were that the extra beds were not set up even though I had requested the rooms to be ready when we arrive (reaching at 10 pm). We had 4 apartments and the Aircon was on in a couple but the remaining 2 were sweltering hot and took ages to cool down.
The property is located just opposite the beach with life guards so very easy access to a safe beach. There are plenty of places to eat around. The breakfast options were mostly same everyday so could get a bit repetitive if staying for longer periods. Just be aware that there are no lifts in any of the buildings. So be ready to hike up to 3 levels. We loved our stay there with an easy drive to Cairns but not too far from Port Douglas or other beaches and tourist attractions. My negatives for the property were that the extra beds were not set up even though I had requested the rooms to be ready when we arrive (reaching at 10 pm). We had 4 apartments and the Aircon was on in a couple but the remaining 2 were sweltering hot and took ages to cool down.
10
Lauren
31 dec. 2024
·
Stannade 3 nätter
This was a lovely resort to stay at for Christmas. Breakfast buffet was great, pool side food and drinks were great, room was spacious & clean. We loved the balcony spa and everyone was so friendly. Beach pool was great fun. Really affordable too compared to other beach resorts. The beach itself is not that nice for swimming, so the different pools were great. We also played tennis in the tennis courts (free ball and racket hire at reception). And we hired bikes from the store next door. Lots of great restaurants near by too. Would come back for sure.
This was a lovely resort to stay at for Christmas. Breakfast buffet was great, pool side food and drinks were great, room was spacious & clean. We loved the balcony spa and everyone was so friendly. Beach pool was great fun. Really affordable too compared to other beach resorts. The beach itself is not that nice for swimming, so the different pools were great. We also played tennis in the tennis courts (free ball and racket hire at reception). And we hired bikes from the store next door. Lots of great restaurants near by too. Would come back for sure.
8
Sheryn
18 nov. 2025
·
Stannade 3 nätter
I was a bit concerned about this property because of some of the reviews. It's true that the property is a little tired but the price reflects this, things they can control they do very well like the staff and service from the front desk to the the room attendants they are all amazing. The beds are comfortable the linen and towels are quality, the parking is free, the rooms are very clean, the breakfast is fresh and offers an excellent variety. Yes you can struggle to get a pool lounge, find me a resort where this doesn't happen? The location is the best and I would absolutely, hands down, stay again. And just for some perspective, I'm fussy with cleanliness, linen & beds so these were 10/10. Couldn't give a 5 star because the property is a little tired but again the price reflects this.
I was a bit concerned about this property because of some of the reviews. It's true that the property is a little tired but the price reflects this, things they can control they do very well like the staff and service from the front desk to the the room attendants they are all amazing. The beds are comfortable the linen and towels are quality, the parking is free, the rooms are very clean, the breakfast is fresh and offers an excellent variety. Yes you can struggle to get a pool lounge, find me a resort where this doesn't happen? The location is the best and I would absolutely, hands down, stay again. And just for some perspective, I'm fussy with cleanliness, linen & beds so these were 10/10. Couldn't give a 5 star because the property is a little tired but again the price reflects this.
8
Jessica
20 juli 2024
·
Stannade 7 nätter
Very good pool area, needed a bit more music, but understand it’s close to rooms area. The Gym needs more weights, towels. Breakfast is good, but not much variety if you stay for longer period. Bed and pillows, wasn’t the best for us. Bathroom doors didn’t close properly aswell.
Very good pool area, needed a bit more music, but understand it’s close to rooms area. The Gym needs more weights, towels. Breakfast is good, but not much variety if you stay for longer period. Bed and pillows, wasn’t the best for us. Bathroom doors didn’t close properly aswell.
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10
Brenden
12 aug. 2026
·
Stannade 1 natt
Spa bath very outdated and dirty.
Spa bath very outdated and dirty.
8
Lee-Anne
6 aug. 2026
·
Stannade 1 natt
A little tired but rooms were clean and comfortable. Seemed very family friendly - lots of kids enjoying the beach pool. Great location close to everything Palm Cove has to offer.
A little tired but rooms were clean and comfortable. Seemed very family friendly - lots of kids enjoying the beach pool. Great location close to everything Palm Cove has to offer.
10
SHARON
28 juni 2026
·
Stannade 3 nätter
Pity both pools and spa were too cold to swim in
Pity both pools and spa were too cold to swim in
6
Mark
15 juni 2026
·
Stannade 5 nätter
Staff were great. The pools were great. Room had a bad smell for two days - like drains. Cleaning was very basic. I don't think the floor (tiles) was mopped during my stay - 5 days
Staff were great. The pools were great. Room had a bad smell for two days - like drains. Cleaning was very basic. I don't think the floor (tiles) was mopped during my stay - 5 days
10
arnold
14 juni 2026
·
Stannade 5 nätter
Staff were friendly and vry helpful
Staff were friendly and vry helpful
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september 2026
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Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-21: 327.103905USD
- 2026-09-22: 322.62288468682857USD
- 2026-09-23: 275.45592USD
- 2026-09-24: 352.9486329106445USD
- 2026-09-25: 341.86678183224484USD
- 2026-09-26: 341.86678183224484USD
- 2026-09-27: 438.4696975260925USD
- 2026-09-28: 297.95814875119015USD
- 2026-09-29: 277.77849614837646USD
- 2026-09-30: 322.62288468682857USD
- 2026-10-01: 300.47886715972896USD
- 2026-10-02: 322.49581024456785USD
- 2026-10-03: 322.63433819912717USD
- 2026-10-04: 295.30664314105223USD
- 2026-10-05: 253.12813839866635USD
- 2026-10-06: NO DATA
- 2026-10-07: 342.7399457713623USD
- 2026-10-08: 240.29922389537046USD
- 2026-10-09: 322.49581024456785USD
- 2026-10-10: 385.10270495242304USD
- 2026-10-11: 252.94386644697568USD
- 2026-10-12: 284.5618475637207USD
- 2026-10-13: 268.9231973530121USD
- 2026-10-14: 253.0836553386688USD
- 2026-10-15: 470.17771305679315USD
- 2026-10-16: NO DATA
- 2026-10-17: 300.47886715972896USD
- 2026-10-18: 367.27455999999995USD
- 2026-10-19: 307.9576254043579USD
- 2026-10-20: 253.05178165000913USD
- 2026-10-21: 253.05178165000913USD
- 2026-10-22: 252.94386644697568USD
- 2026-10-23: 253.10563417343138USD
- 2026-10-24: 307.9576254043579USD
- 2026-10-25: 252.94386644697568USD
- 2026-10-26: 240.47078139762877USD
- 2026-10-27: 240.47078139762877USD
- 2026-10-28: 252.94386644697568USD
- 2026-10-29: 253.05178165000913USD
- 2026-10-30: 308.07202042321774USD
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: NO DATA
- 2026-11-03: 230.8061886315765USD
- 2026-11-04: 242.17166299999997USD
- 2026-11-05: 230.97140642213438USD
- 2026-11-06: 240.39803233021544USD
- 2026-11-07: 270.7480535938568USD
- 2026-11-08: 245.44603652819822USD
- 2026-11-09: 245.4577877617645USD
- 2026-11-10: 220.78347220651244USD
- 2026-11-11: 220.83077486204527USD
- 2026-11-12: 220.6904780928955USD
- 2026-11-13: 240.29922389537046USD
- 2026-11-14: 255.47279845989988USD
- 2026-11-15: 230.89515475157162USD
- 2026-11-16: 230.95319288575743USD
- 2026-11-17: 230.97140642213438USD
- 2026-11-18: 211.99171063227843USD
- 2026-11-19: 211.83922480416868USD
- 2026-11-20: 220.93359377749633USD
- 2026-11-21: 222.09227241233825USD
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