Holiday Inn Cairo Maadi by IHG

Hotel muy bueno , servicio de comida excelente , tiene bufett en la mañana y en la noche , lejos del centro pero con Uber muy bien , a 800 metros de estación de metro , la comida de primer nivel ,

El bufett muy bueno , buen precio , excelente variedad de comida , muy buen sabor . todos los servicios en general muy bien

No fui al gimnasio

Excelente servicio, el personal súper atentos desde tu llegada. El único inconveniente es el ruido de los autos pero es algo normal si te quedas en el Cairo. Hotel 10/10 Excelente 100% recomendado

Had a great stay at this hotel. The only issue I had was with the payment. I secured and confirmed a rate via hotels.com, when I checked in the hotel wanted to charge me a higher rate saying the confirmed rate didn’t include taxes. When I showed them the email confirmation that clearly shows that taxes were included they still wanted to overcharge me. The staff member who attended me (whose name I’ll keep anonymous to protect them) didn’t bother to even call a manager in to get the situation settled, he told me to call hotels.com which I did and thankfully hotels.com was able to get the situation clarified. When I went the next morning to pay my correct balance I spoke to two other employees who called in a manager who seemed irritated as I’m sure this case was brought to their attention by hotels.com. The manager then proceeds to tell me to come back in 2-3 hours for the system to update. I come back later in the evening and the original employee who attended me the first day apologized for the confusion and I settled my bill for the correct amount. While I’m grateful my case went well I’m sure there are countless others they tried to pull this trick on. Be careful and don’t take their word. Always save your confirmation emails and post comments so others are aware of their antics. Holiday Inn Global should read these comments for training and performance evaluation purposes as well.