Hotel Dos Playas Faranda Cancún
US$ 85
/noite
Média para setembro
Preços para Hotel Dos Playas Faranda Cancún
Selecione datas para ver preços e disponibilidade
US$ 85
/noite
Média para setembro
Preços médios mensais
Em Hotel Dos Playas Faranda Cancún, o preço por noite é, em média, US$ 78 no mês mais barato (agosto) e US$ 183 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 131 |
| fevereiro | US$ 183 |
| março | US$ 155 |
| abril | US$ 106 |
| maio | US$ 80 |
| junho | US$ 80 |
| julho | US$ 81 |
| agosto | US$ 78 |
| setembro | US$ 85 |
| outubro | US$ 94 |
| novembro | US$ 98 |
| dezembro | US$ 114 |
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set. · US$ 85
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Mais caro: fevereiro (aprox. US$ 183)
Mais barato: agosto (aprox. US$ 78)
Sobre este alojamento
Alivie o stress com massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 2 piscinas exteriores, uma sala de fitness aberta 24 horas e karaoke. Wi-fi grátis...
Comodidades
Alivie o stress com massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 2 piscinas exteriores, uma sala de fitness aberta 24 horas e karaoke. Wi-fi grátis, serviços de concierge e uma loja de presentes/quiosque de jornais são algumas das comodidades adicionais disponíveis neste hotel.
Comodidades para negócios
As principais comodidades incluem uma receção aberta 24 horas, assistência multilingue e armazenamento de bagagem. Há estacionamento grátis no local.
Restaurante
Aproveite ainda para tomar um copo entre dois dedos de conversa num dos 2 bares/lounges ou 2 bares junto à piscina.
Quartos
Os 167 com decoração personalizada farão com que se sinta em casa. As unidades contam com uma varanda ou pátio interior. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de um polibã, artigos de higiene grátis e secadores de cabelo.
Localização
Com uma estadia nHotel Dos Playas Faranda Cancun em Cancún (Zona Hotelera), ficará a alguns passos de Playa Tortuga e a 13 minuto(s) a pé de Playa Langosta. Este hotel para famílias está a 12,9 km (8 mi) de Playa Delfines e a 2,7 km (1,7 mi) de Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc.
O que há nas proximidades
Lagoa Nichupté(0.1 milhas)
Playa Tortuga(0.1 milhas)
Playa Langosta(0.7 milhas)
Cancún Golf Club at Pok Ta Pok(0.9 milhas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc(1.2 milhas)
Praia Ancha(1.3 milhas)
Torre Escénica(1.5 milhas)
Teatro de Cancún(1.5 milhas)
Plaza Caracol(1.7 milhas)
Playa Tortugas(1.8 milhas)
Terminal de Ferry UltraMar(1.8 milhas)
Isla Dorada(1.9 milhas)
Forum By The Sea Mall(1.9 milhas)
Playa Caracol(1.9 milhas)
Playa Fórum(1.9 milhas)
O aeroporto preferencial para Hotel Dos Playas Faranda Cancun é o de Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(14.7 milhas)
Estacionamento
Restaurante
Piscina
Balcão de turismo
Campos de ténis
Serviços de limpeza
Localização
Boulevard Kukulcan Km. 6.5, Hotel Zone, Avenida Kukulkan, Cancún, Benito Juárez, Estado de Quintana Roo, México
Lagoa Nichupté (0.1 milhas)
Playa Tortuga (0.1 milhas)
Playa Langosta (0.7 milhas)
Cancún Golf Club at Pok Ta Pok (0.9 milhas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc (1.2 milhas)
Praia Ancha (1.3 milhas)
Opções de quartos
8
Quarto Standard
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 3
365 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre Hotel Dos Playas Faranda Cancún
6.8
Agradável
Com base em 528 avaliações verificadas
Quem se hospeda aqui?
Negócios
2%
Casal
36%
Família
33%
Grupos
23%
Individual
4%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
O Hotel Dos Playas Faranda Cancún é um resort de frente para o mar pequeno e econômico, com fácil acesso aos ferries para Isla Mujeres e ônibus locais, atraindo hóspedes que valorizam um ambiente descontraído, comodidades simples e acesso conveniente à praia.
Saiba maisIsto foi útil?
O que pensam os hóspedes
O Hotel Dos Playas Faranda Cancún é um resort de frente para o mar pequeno e econômico, com fácil acesso aos ferries para Isla Mujeres e ônibus locais, atraindo hóspedes que valorizam um ambiente descontraído, comodidades simples e acesso conveniente à praia.
Os funcionários costumam ser simpáticos e atenciosos, embora reclamações recorrentes citem um atendimento lento ou ríspido na recepção. As instalações e os quartos são básicos e antigos, com relatos de problemas de manutenção, paredes finas, colchões desconfortáveis e falta de elevadores; as piscinas compactas e o número limitado de espreguiçadeiras podem ser insuficientes quando o hotel está cheio. A limpeza e a qualidade da comida são inconsistentes: alguns hóspedes encontram quartos limpos e buffets decentes, enquanto outros relatam lençóis manchados, odores ou pragas, e comida ou bebida repetitiva ou de baixa qualidade. No geral, espere uma estadia simples e de menor custo, com foco maior no tempo de praia do que no luxo.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Propriedade à beira-mar com várias piscinas pequenas e entretenimento no local; as instalações são antigas, com problemas de manutenção recorrentes e falta de elevadores. As espreguiçadeiras e toalhas podem ser limitadas quando o hotel está cheio.
Avaliações dos hóspedes relacionadas
10
Jennifer
1 de mai. de 2025
·
A estadia foi de 6 noites
We had a nice stay, this is a smaller hotel on the hotel zone, but it has everything you need and is a great choice for the cost. Pros: - The staff were really friendly and helpful - the rooms were always clean with plenty of bottled water given each day and AC - the private beach was nice with activities nearby - the pools and grounds were well kept. - they had great food options that changed every meal - The bartenders were great, lots of alcoholic and non alcoholic options and snacks around. - bus station in front of the hotel for easy transport Cons: - The walls are a bit thin so you will hear music outside and people in the hallway. Not an issue if you don't want to spend vacation in your room anyways!
We had a nice stay, this is a smaller hotel on the hotel zone, but it has everything you need and is a great choice for the cost. Pros: - The staff were really friendly and helpful - the rooms were always clean with plenty of bottled water given each day and AC - the private beach was nice with activities nearby - the pools and grounds were well kept. - they had great food options that changed every meal - The bartenders were great, lots of alcoholic and non alcoholic options and snacks around. - bus station in front of the hotel for easy transport Cons: - The walls are a bit thin so you will hear music outside and people in the hallway. Not an issue if you don't want to spend vacation in your room anyways!
10
Mario Fernando
22 de nov. de 2024
·
A estadia foi de 6 noites
La habitación muy limpia, diario hacian el aseo yo salia por la mañana y en la tarde ya estaba aseada la habitación, la cama tendia. El personal muy amable me llevo muy buena impresión de este hotel. El hotel tiene playa y un pequeño balcon para ver el mar y camastros
La habitación muy limpia, diario hacian el aseo yo salia por la mañana y en la tarde ya estaba aseada la habitación, la cama tendia. El personal muy amable me llevo muy buena impresión de este hotel. El hotel tiene playa y un pequeño balcon para ver el mar y camastros
8
Adriana
30 de jul. de 2022
·
A estadia foi de 2 noites
En general nos fue bien. Pero hay áreas de mejora, por ejemplo, en las albercas, o limpiar el sargazo que llega a la playa del hotel.
En general nos fue bien. Pero hay áreas de mejora, por ejemplo, en las albercas, o limpiar el sargazo que llega a la playa del hotel.
8
Cherokee
5 de mai. de 2025
·
A estadia foi de 5 noites
Good location, good food, friendly staff, our room was cleaned well every time we got cleaning service. Beautiful green landscape. Nice beach with plenty of lounge chairs for everyone. Smaller resort but we liked that about this place. Good for a laid back vacation. Just what we wanted. Keep in mind there is stairs throughout the resort and no elevator. Our room had a good working AC which was a plus for us. The entertainment was great!
Good location, good food, friendly staff, our room was cleaned well every time we got cleaning service. Beautiful green landscape. Nice beach with plenty of lounge chairs for everyone. Smaller resort but we liked that about this place. Good for a laid back vacation. Just what we wanted. Keep in mind there is stairs throughout the resort and no elevator. Our room had a good working AC which was a plus for us. The entertainment was great!
8
YVES
7 de fev. de 2024
·
A estadia foi de 5 noites
ENREGISTREMENT FACILE PAS ASSENCEUR CHAISES DE PLAGES INSUFFISANTES BONNE NOURRITURE BUFFET
ENREGISTREMENT FACILE PAS ASSENCEUR CHAISES DE PLAGES INSUFFISANTES BONNE NOURRITURE BUFFET
6
Marcos Dianel
28 de dez. de 2024
·
A estadia foi de 2 noites
Lo mejor del hotel es su servicio. Meseros, hostess, capitanes de bares y camaristas con buena actitud. Solo el personal en recepción es promedio, puede mejorar. Las instalaciones son viejas, están descuidadas y falta mantenimiento. Tema que deberían mejorar ya que es un hotel pequeño. No se cumplió la promesa de venta en su totalidad ya que al reservar decía parque acuático incluido y cuando llegamos no había tal parque.
Lo mejor del hotel es su servicio. Meseros, hostess, capitanes de bares y camaristas con buena actitud. Solo el personal en recepción es promedio, puede mejorar. Las instalaciones son viejas, están descuidadas y falta mantenimiento. Tema que deberían mejorar ya que es un hotel pequeño. No se cumplió la promesa de venta en su totalidad ya que al reservar decía parque acuático incluido y cuando llegamos no había tal parque.
6
Russell Charles
31 de jan. de 2025
·
A estadia foi de 6 noites
Great twin beaches, walkable to many activities, quaint staff efforts, kitchen creative with available foods, I prefer the three storey walkups, folksy entertainment, priced right for Canadians and locals, glad to see the concrete work getting patched and step off edges painted, very bright sign across street at aqua court, lots of 12 peso buses, we be back
Great twin beaches, walkable to many activities, quaint staff efforts, kitchen creative with available foods, I prefer the three storey walkups, folksy entertainment, priced right for Canadians and locals, glad to see the concrete work getting patched and step off edges painted, very bright sign across street at aqua court, lots of 12 peso buses, we be back
2
Congmin
29 de dez. de 2024
·
A estadia foi de 4 noites
Poor facility. I booked two rooms, rain water leaked into one of the rooms. Called the front desk and asked for change, they said no room available and even not bother to send a employee to look how bad the leak was. We had to run to the front desk to talk to the manager, she finally agreed to change. Some pieces of concrete from the balcony of the upper floor falled to another room's during rain. The food quality is low and the choices are limited. There are only two operating restaurants. They closed one of the during a rainy evening, made guests standing in a long line outside waiting for dinner. We had to wait for one hour to get a beach towel. Most of the employee are nice and willing to help.
Poor facility. I booked two rooms, rain water leaked into one of the rooms. Called the front desk and asked for change, they said no room available and even not bother to send a employee to look how bad the leak was. We had to run to the front desk to talk to the manager, she finally agreed to change. Some pieces of concrete from the balcony of the upper floor falled to another room's during rain. The food quality is low and the choices are limited. There are only two operating restaurants. They closed one of the during a rainy evening, made guests standing in a long line outside waiting for dinner. We had to wait for one hour to get a beach towel. Most of the employee are nice and willing to help.
6
MARCELLE
20 de out. de 2025
·
A estadia foi de 10 noites
Very bare room. No elevators. Pool not cleaned. Only buffet. Same food every day. Very dated hotel. Needs upgrade.
Very bare room. No elevators. Pool not cleaned. Only buffet. Same food every day. Very dated hotel. Needs upgrade.
8
Jordan
24 de jan. de 2025
·
A estadia foi de 5 noites
The staff at Dos Playas were exceptional! Everyone was really nice and accommodating, from the front desk staff to the servers. Guadalupe and Luis were particularly great servers, and they made our stay all the more enjoyable! The beach area is great, and it is easy to access excursions from this hotel. The buffet was great every day, from breakfast to dinner. There are also pretty good snack options on-site, like pizza and burgers. There is entertainment in the nighttime, which was enjoyable. You can walk to Coco Bongo from here in about 40 minutes. The hotel does appear to be a little older. The room will not be the best you've ever stayed in, and some sections of the resort could use a little physical love. If you're more interested in a great and picturesque room, this resort probably isn't for you. If you're more interested in the beach, excursions, and exploring Cancun, this resort will allow you to do that at an affordable price. There were tons of families vacationing at this resort while we were there, and they seemed to be having a great time! I think people of all ages can enjoy themselves here. The staff, including maintenance and cleaners, were very receptive to our requests, and they were very prompt. The highlights of this resort were the staff, the beach, and the buffet.
The staff at Dos Playas were exceptional! Everyone was really nice and accommodating, from the front desk staff to the servers. Guadalupe and Luis were particularly great servers, and they made our stay all the more enjoyable! The beach area is great, and it is easy to access excursions from this hotel. The buffet was great every day, from breakfast to dinner. There are also pretty good snack options on-site, like pizza and burgers. There is entertainment in the nighttime, which was enjoyable. You can walk to Coco Bongo from here in about 40 minutes. The hotel does appear to be a little older. The room will not be the best you've ever stayed in, and some sections of the resort could use a little physical love. If you're more interested in a great and picturesque room, this resort probably isn't for you. If you're more interested in the beach, excursions, and exploring Cancun, this resort will allow you to do that at an affordable price. There were tons of families vacationing at this resort while we were there, and they seemed to be having a great time! I think people of all ages can enjoy themselves here. The staff, including maintenance and cleaners, were very receptive to our requests, and they were very prompt. The highlights of this resort were the staff, the beach, and the buffet.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é inconsistente: alguns hóspedes relatam quartos e áreas comuns limpos, enquanto outros mencionam lençóis manchados, odores, pragas e, ocasionalmente, piscinas ou áreas de praia sujas.
Avaliações dos hóspedes relacionadas
2
Norma
17 de jul. de 2024
·
A estadia foi de 3 noites
Cuartos muy sucios
Cuartos muy sucios
2
Emilie
21 de jul. de 2025
·
A estadia foi de 6 noites
Très mauvaise expérience ! A l’arrivée, on nous donne une chambre au RDC, quasiment insalubre ! Des taches de sang sur les oreillers, sur le mur des tables de nuit, sur le linge de lit…. La salle de bain…. La douche était noire de crasse, et les toilettes avec du papier dedans. Je doute fortement que la chambre ait été nettoyée avant notre arrivée ! Nous demandons donc de changer de chambre, cela a été fait avec une chambre enfin propre, mais du coup mon conjoint a perdu plus d’1h pour le changement de chambre… Le ménage était fait tous les jours, mais de temps en temps à la vas vite, c’est-à-dire le sol non fait avec en prime des cheveux de la femme de ménage ! Nous avons tout de même vu un cafard dans la chambre. Concernant le personnel…. A la réception, le matin nous avons l’impression de déranger, et le soir le personnel était très sympathique et compétent. Le pire était au stand des serviettes ! il n’y avait jamais de serviette, la personne nous aboyait limite dessus. Les matelas de la piscine étaient dans un état... très sales (cf photos) La nourriture était basique, nous avions pris uniquement le petit déjeuner et avons appris au dernier moment que pour pouvoir manger le midi ou le soir dans les restaurants de l’hôtel, il fallait s’inscrire en avance à la réception, cela nous a valu de commander une pizza le premier soir ! Nous demandons un geste commercial de votre part.
Très mauvaise expérience ! A l’arrivée, on nous donne une chambre au RDC, quasiment insalubre ! Des taches de sang sur les oreillers, sur le mur des tables de nuit, sur le linge de lit…. La salle de bain…. La douche était noire de crasse, et les toilettes avec du papier dedans. Je doute fortement que la chambre ait été nettoyée avant notre arrivée ! Nous demandons donc de changer de chambre, cela a été fait avec une chambre enfin propre, mais du coup mon conjoint a perdu plus d’1h pour le changement de chambre… Le ménage était fait tous les jours, mais de temps en temps à la vas vite, c’est-à-dire le sol non fait avec en prime des cheveux de la femme de ménage ! Nous avons tout de même vu un cafard dans la chambre. Concernant le personnel…. A la réception, le matin nous avons l’impression de déranger, et le soir le personnel était très sympathique et compétent. Le pire était au stand des serviettes ! il n’y avait jamais de serviette, la personne nous aboyait limite dessus. Les matelas de la piscine étaient dans un état... très sales (cf photos) La nourriture était basique, nous avions pris uniquement le petit déjeuner et avons appris au dernier moment que pour pouvoir manger le midi ou le soir dans les restaurants de l’hôtel, il fallait s’inscrire en avance à la réception, cela nous a valu de commander une pizza le premier soir ! Nous demandons un geste commercial de votre part.
2
Trudy Arlene
21 de nov. de 2025
·
A estadia foi de 7 noites
Beach is full of poop feces being washed up from the ocean, resort is very old and ran down, buildings are hideous to the eye, they look like ghetto apartment buildings, pools are small, murky and ugly, our room was never cleaned, just bed made and towels changed. No entertainment at all, Spanish screaming at night which they believe is singing and it was really annoying. Most staff do not speak any English. No amenities, no drinks in the fridge, no coffee maker, one tiny buffet restaurant for the whole place and guests are allowed to enter in whatever clothing they wish any time of day, even in bathing suits at dinner. Not acceptable, no class. Beach has old worn down wood loungers, this is by far the worse place in the whole hotel zone.
Beach is full of poop feces being washed up from the ocean, resort is very old and ran down, buildings are hideous to the eye, they look like ghetto apartment buildings, pools are small, murky and ugly, our room was never cleaned, just bed made and towels changed. No entertainment at all, Spanish screaming at night which they believe is singing and it was really annoying. Most staff do not speak any English. No amenities, no drinks in the fridge, no coffee maker, one tiny buffet restaurant for the whole place and guests are allowed to enter in whatever clothing they wish any time of day, even in bathing suits at dinner. Not acceptable, no class. Beach has old worn down wood loungers, this is by far the worse place in the whole hotel zone.
6
brenda
23 de set. de 2024
·
A estadia foi de 1 noite
No dejan toallas y no esta muy limpio
No dejan toallas y no esta muy limpio
8
Elizaveta
9 de jan. de 2025
·
A estadia foi de 4 noites
Loved the level of service- very kind and helpful employees especially for complete tourists like me and my friend! Helped us navigate Mexico by explaining how the buses/taxis work and helping us book a car last minute sitting with us for 45mins calling the places as most don’t even speak English. Only small things like we had to ask for our bedsheets to be replaced when we got there- they had stains. And my friend found a hair in the food once which spoiled our appetite. These things could have happened anywhere so we appreciate the staff taking care of both situations
Loved the level of service- very kind and helpful employees especially for complete tourists like me and my friend! Helped us navigate Mexico by explaining how the buses/taxis work and helping us book a car last minute sitting with us for 45mins calling the places as most don’t even speak English. Only small things like we had to ask for our bedsheets to be replaced when we got there- they had stains. And my friend found a hair in the food once which spoiled our appetite. These things could have happened anywhere so we appreciate the staff taking care of both situations
6
Annika
24 de abr. de 2025
·
A estadia foi de 7 noites
This place has a beautiful beach located right outside your door, however the rooms were not super clean. The beds had stains all over them and were rock hard. The staff were ok, many of them ignored us and prioritized those who spoke Spanish over us. Overall it’s not a super boujee place but it’s ok if you are looking for somewhere neutral to stay.
This place has a beautiful beach located right outside your door, however the rooms were not super clean. The beds had stains all over them and were rock hard. The staff were ok, many of them ignored us and prioritized those who spoke Spanish over us. Overall it’s not a super boujee place but it’s ok if you are looking for somewhere neutral to stay.
2
Diana
29 de ago. de 2024
·
A estadia foi de 3 noites
La limpieza pésima estaban sucias las sábanas, el baño estaba sucio al rededor de la taza y el segundo día pusieron fundas de almohada en con manchas de sangre qué no se le quitaron en la lavada me quiero suponer de otro huésped, la funda del burro de planchar estaba sucia de humedad, el primer día en la comida un cabello en un tamal y un cabello al rededor del frasco de la miel, le dan más preferencia a huéspedes extranjeros y sobre todo en habitaciones, las paredes del hotel qué dan hacia la playa al menos por presentación deberían pintarlas de los grafiris qué tiene para poder cubrirlos, no hay ningunos juegos acuáticos como lo hacen parecer en las imágenes que colocan del hotel
La limpieza pésima estaban sucias las sábanas, el baño estaba sucio al rededor de la taza y el segundo día pusieron fundas de almohada en con manchas de sangre qué no se le quitaron en la lavada me quiero suponer de otro huésped, la funda del burro de planchar estaba sucia de humedad, el primer día en la comida un cabello en un tamal y un cabello al rededor del frasco de la miel, le dan más preferencia a huéspedes extranjeros y sobre todo en habitaciones, las paredes del hotel qué dan hacia la playa al menos por presentación deberían pintarlas de los grafiris qué tiene para poder cubrirlos, no hay ningunos juegos acuáticos como lo hacen parecer en las imágenes que colocan del hotel
2
JAQUELINE LIZETH ZERTUCHE
19 de jul. de 2024
·
A estadia foi de 3 noites
Desde que llegas nadie te recibe a duras penas un hola,la habitación decente, limpieza de la habitación regular,las instalaciones super viejas cosa que sabia de antemano al ser económico, la comida es buena pero nada variada y muy poca opción, la playa es linda solo que no tenían suficientes camastros y hay mucha gente no del hotel que llega ahi , tiene lindos jardines y muy bonitas vistas pero lo dejan caer terriblemente con un poco de mantenimiento todo seria bueno, las albercas viejisimas sin mantenimiento y sucias ya que mucha gente se mete con ropa normal, en las areas de comida demasiadas moscas con un aparato creo se soluciona pero da un pesimo aspecto insalubre,la ropa de cama y toallas deberian de cambiarlas super viejas y percudidas. El hotel tiene potencial pero sin duda lo dejan caer cuando con detalles simples pueden hacerlo destacar. Les falta personal hay como 2 meseros por restaurante MIGUEL se llevo todo el crédito con la atención. La comida es buena (muy casera) pero un poco de mas variedad seria genial, los restaurantes son improvisados en el cielito lindo hasta cucarachos voladores si agregar que ponen muy pocas.mesas y tienes que esperar donde te comen los.mosquitos porque ni luz hay, ojo NO HAY AIRE ACONDICIONADO estan solo 2 ventiladores asi que te mueres de calor, eso si la cena estuvo muy buena pero me lleve super mala impresión. Repito tiene potencial para ser un buen hotel con un poco de mantenimiento. No volveria prefiero pagar mas y disfrutar
Desde que llegas nadie te recibe a duras penas un hola,la habitación decente, limpieza de la habitación regular,las instalaciones super viejas cosa que sabia de antemano al ser económico, la comida es buena pero nada variada y muy poca opción, la playa es linda solo que no tenían suficientes camastros y hay mucha gente no del hotel que llega ahi , tiene lindos jardines y muy bonitas vistas pero lo dejan caer terriblemente con un poco de mantenimiento todo seria bueno, las albercas viejisimas sin mantenimiento y sucias ya que mucha gente se mete con ropa normal, en las areas de comida demasiadas moscas con un aparato creo se soluciona pero da un pesimo aspecto insalubre,la ropa de cama y toallas deberian de cambiarlas super viejas y percudidas. El hotel tiene potencial pero sin duda lo dejan caer cuando con detalles simples pueden hacerlo destacar. Les falta personal hay como 2 meseros por restaurante MIGUEL se llevo todo el crédito con la atención. La comida es buena (muy casera) pero un poco de mas variedad seria genial, los restaurantes son improvisados en el cielito lindo hasta cucarachos voladores si agregar que ponen muy pocas.mesas y tienes que esperar donde te comen los.mosquitos porque ni luz hay, ojo NO HAY AIRE ACONDICIONADO estan solo 2 ventiladores asi que te mueres de calor, eso si la cena estuvo muy buena pero me lleve super mala impresión. Repito tiene potencial para ser un buen hotel con un poco de mantenimiento. No volveria prefiero pagar mas y disfrutar
8
Dinora
4 de nov. de 2025
·
A estadia foi de 7 noites
Rummet var rent, önskat att de rengjorde golvet oftare. Frukosten var bra.
Rummet var rent, önskat att de rengjorde golvet oftare. Frukosten var bra.
2
Veronica Gabriela
17 de abr. de 2025
·
A estadia foi de 5 noites
Exijo solicito mi reembolso no estuve en el hotel me salí inmediatamente la habitación súper sucia pulgas humedad Pelos las colchas sucias un verdadero cochinero no deberían tener ese hotel en expidia levanté mi queja inmediatamente al hotel y sólo fueron buenos para decir solicité el reembolso a ustedes
Exijo solicito mi reembolso no estuve en el hotel me salí inmediatamente la habitación súper sucia pulgas humedad Pelos las colchas sucias un verdadero cochinero no deberían tener ese hotel en expidia levanté mi queja inmediatamente al hotel y sólo fueron buenos para decir solicité el reembolso a ustedes
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são básicos e antigos, com paredes finas, colchões desconfortáveis e problemas de manutenção recorrentes; o ar condicionado e a água quente podem ser inconsistentes, e alguns hóspedes recomendam fazer um upgrade para ter uma vista melhor.
Avaliações dos hóspedes relacionadas
8
Lisbeth
27 de jul. de 2024
·
A estadia foi de 5 noites
Everything was pretty good at this property. Although it's an older building, it's kept pretty clean. My family and I loved the pools, and especially the private beach! We also loved the different food options, although they didn't have ice ream, which is something they need to add to their menu! Also, one thing that was not as pleasant was the mattress of the bed provided in our room for my husband and I, it was too hard and gave us an achy back. Good thing the bed my daughters used was ok.
Everything was pretty good at this property. Although it's an older building, it's kept pretty clean. My family and I loved the pools, and especially the private beach! We also loved the different food options, although they didn't have ice ream, which is something they need to add to their menu! Also, one thing that was not as pleasant was the mattress of the bed provided in our room for my husband and I, it was too hard and gave us an achy back. Good thing the bed my daughters used was ok.
2
Betty Pai Lin
31 de dez. de 2024
·
A estadia foi de 3 noites
The ground in the hotel, all stairs and stones. Even the way for wheels, Especially in the rainy days, the ways are very slippery. I felt and twisted my ankle right away on the first day after checked in.. the hotels no elevator so I have to move to downstairs without window.. I tried to upgraded to ocean view room.. but there is shower rain that all the rain water coming into the room everywhere.. me and my daughter must stayed on the bed .. all my suitcases are staying in the water.. we tried to call front desk to help.. in the begging they said 5minutes, 10 minutes and right away… and then hanged up my call.. until after 3 hours, my daughter went to the front desk directly in the rain and asked them to do something to solve problems… finally they sent a cleaning lady came and used a mop to move the water on the room ground to hall way .. that’s it! Of course there still had some water under the bed and suitcases.. I’m not just complain about the old equipment (old shower head, old faucet…, ) the most important thing is no honest and slow services.. in my life, I travelled all of the world, it is the worst hotel I never been.. 😮💨I stayed two different hotels this time in Cancun.. the other one is perfect .. I never thought I had so such a bad experience with this hotel..
The ground in the hotel, all stairs and stones. Even the way for wheels, Especially in the rainy days, the ways are very slippery. I felt and twisted my ankle right away on the first day after checked in.. the hotels no elevator so I have to move to downstairs without window.. I tried to upgraded to ocean view room.. but there is shower rain that all the rain water coming into the room everywhere.. me and my daughter must stayed on the bed .. all my suitcases are staying in the water.. we tried to call front desk to help.. in the begging they said 5minutes, 10 minutes and right away… and then hanged up my call.. until after 3 hours, my daughter went to the front desk directly in the rain and asked them to do something to solve problems… finally they sent a cleaning lady came and used a mop to move the water on the room ground to hall way .. that’s it! Of course there still had some water under the bed and suitcases.. I’m not just complain about the old equipment (old shower head, old faucet…, ) the most important thing is no honest and slow services.. in my life, I travelled all of the world, it is the worst hotel I never been.. 😮💨I stayed two different hotels this time in Cancun.. the other one is perfect .. I never thought I had so such a bad experience with this hotel..
6
Candelaria
3 de abr. de 2025
·
A estadia foi de 3 noites
En the pictures they show much better rooms then reality Mattress was hard I was expecting full size bed but they were twin Barroom need to be renew
En the pictures they show much better rooms then reality Mattress was hard I was expecting full size bed but they were twin Barroom need to be renew
6
Esteban
14 de jul. de 2024
·
A estadia foi de 9 noites
The A/C wasn’t enough to cooldown the bedroom, they give you only one key impossible to get second one, in on the hand , buffet is very decent, but if you have a early tour they don’t let you take the minimum to get breakfast you are no allow to take food out of restaurant.
The A/C wasn’t enough to cooldown the bedroom, they give you only one key impossible to get second one, in on the hand , buffet is very decent, but if you have a early tour they don’t let you take the minimum to get breakfast you are no allow to take food out of restaurant.
8
Jill
27 de abr. de 2025
·
A estadia foi de 4 noites
The beach a absolutely beautiful Soft sand, waves but no riptide. They work very hard to clean up the seaweed. The food is local Yucatan. If you're looking for gringo food rhis place isn't for you. But they do have hot dogs and pizza snack bars. It's very clean. Upgrade to the ocean view, well worth the money. The activities are fun. Remember that its not a 5 star and you will be please.
The beach a absolutely beautiful Soft sand, waves but no riptide. They work very hard to clean up the seaweed. The food is local Yucatan. If you're looking for gringo food rhis place isn't for you. But they do have hot dogs and pizza snack bars. It's very clean. Upgrade to the ocean view, well worth the money. The activities are fun. Remember that its not a 5 star and you will be please.
8
Cherokee
5 de mai. de 2025
·
A estadia foi de 5 noites
Good location, good food, friendly staff, our room was cleaned well every time we got cleaning service. Beautiful green landscape. Nice beach with plenty of lounge chairs for everyone. Smaller resort but we liked that about this place. Good for a laid back vacation. Just what we wanted. Keep in mind there is stairs throughout the resort and no elevator. Our room had a good working AC which was a plus for us. The entertainment was great!
Good location, good food, friendly staff, our room was cleaned well every time we got cleaning service. Beautiful green landscape. Nice beach with plenty of lounge chairs for everyone. Smaller resort but we liked that about this place. Good for a laid back vacation. Just what we wanted. Keep in mind there is stairs throughout the resort and no elevator. Our room had a good working AC which was a plus for us. The entertainment was great!
6
AMERICA
30 de dez. de 2024
·
A estadia foi de 1 noite
En términos generales es aceptable, un detalle del cuarto que me dieron fue que tenía una fuga de un chorrito de agua constante.
En términos generales es aceptable, un detalle del cuarto que me dieron fue que tenía una fuga de un chorrito de agua constante.
2
OLa
10 de mai. de 2025
·
A estadia foi de 13 noites
If I could give zero stars, I would. My stay at Dos Playas by Faranda was the worst hotel experience of my life — and I’ve never felt so humiliated while traveling. From the moment we arrived, things were wrong: no one helped us with luggage after check-in. We climbed stairs in the dark because the hallway lights kept shutting off. Our room door barely closed, the bathroom reeked of sewage, and there was no fan or ventilation. My friend has allergies and struggled to breathe because of the strong sewer smell. There were no toiletries — not even shampoo. Just one towel per person, expected to be used for body, face, and hair. They didn’t even replace it daily. The pillow had a black stain. The closet was tiny, had only three hangers, no shelves, and worst of all — an open electrical breaker box inside it. The pool smelled horrible. The food was even worse: cold, bland, and the vegetables were often spoiled. Reception staff were shockingly rude. One night I lost my room key, and they refused to give me another, making me wait over 30 minutes outside while my friend slept inside. Worst of all — this was meant to be a birthday gift for my best friend. I planned it with love, and instead I felt ashamed and helpless. This hotel ruined everything. Do not stay here. It’s not just bad — it’s depressing, unsafe, and a total scam.
If I could give zero stars, I would. My stay at Dos Playas by Faranda was the worst hotel experience of my life — and I’ve never felt so humiliated while traveling. From the moment we arrived, things were wrong: no one helped us with luggage after check-in. We climbed stairs in the dark because the hallway lights kept shutting off. Our room door barely closed, the bathroom reeked of sewage, and there was no fan or ventilation. My friend has allergies and struggled to breathe because of the strong sewer smell. There were no toiletries — not even shampoo. Just one towel per person, expected to be used for body, face, and hair. They didn’t even replace it daily. The pillow had a black stain. The closet was tiny, had only three hangers, no shelves, and worst of all — an open electrical breaker box inside it. The pool smelled horrible. The food was even worse: cold, bland, and the vegetables were often spoiled. Reception staff were shockingly rude. One night I lost my room key, and they refused to give me another, making me wait over 30 minutes outside while my friend slept inside. Worst of all — this was meant to be a birthday gift for my best friend. I planned it with love, and instead I felt ashamed and helpless. This hotel ruined everything. Do not stay here. It’s not just bad — it’s depressing, unsafe, and a total scam.
8
Christopher M
3 de mai. de 2025
·
A estadia foi de 5 noites
Budget. Clean. Various problems with rooms however
Budget. Clean. Various problems with rooms however
8
Angelena
21 de mai. de 2025
·
A estadia foi de 3 noites
This property is highly affordable for couples and family with small children. All inclusive so drinks were endless and the food was okay. The food and meals were nothing too fancy but every night there was a theme to the meal. Lots of activities to do around the resort and the beach is walking distance with private seating just for dos playas people. Please tip these people! They do their best to serve the customers including the drunk hungry ones who wonder in last minute. The hotel room on the other hand was not the best. Me and my fiancés hotel room toilet constantly leaked and we woke up with a puddle in the bathroom every morning of our stay. The room also smelt of mildew but nothing too gross. The shower water is also Luke warm takes a moment to warm up in general but doesn’t get hot. We didn’t mind that since we were sun burnt and wanted nothing to do with hot water. Can’t say that’s everyone’s preference so make sure if you’re looking for somewhere that will give you the basic Cancún experience nothing over the top fancy you stay at dos playas Farandas. There is also wild peacocks and iguanas that wonder around the property they are domesticated peacocks please don’t feed them as the employees take care of them. Also bring an extension cord the hotel rooms have 1-2 outlets in the room itself max.
This property is highly affordable for couples and family with small children. All inclusive so drinks were endless and the food was okay. The food and meals were nothing too fancy but every night there was a theme to the meal. Lots of activities to do around the resort and the beach is walking distance with private seating just for dos playas people. Please tip these people! They do their best to serve the customers including the drunk hungry ones who wonder in last minute. The hotel room on the other hand was not the best. Me and my fiancés hotel room toilet constantly leaked and we woke up with a puddle in the bathroom every morning of our stay. The room also smelt of mildew but nothing too gross. The shower water is also Luke warm takes a moment to warm up in general but doesn’t get hot. We didn’t mind that since we were sun burnt and wanted nothing to do with hot water. Can’t say that’s everyone’s preference so make sure if you’re looking for somewhere that will give you the basic Cancún experience nothing over the top fancy you stay at dos playas Farandas. There is also wild peacocks and iguanas that wonder around the property they are domesticated peacocks please don’t feed them as the employees take care of them. Also bring an extension cord the hotel rooms have 1-2 outlets in the room itself max.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Os funcionários são amplamente elogiados por sua simpatia e prestatividade, mas reclamações recorrentes citam interações rudes na recepção, respostas lentas e problemas ocasionais mal resolvidos.
Avaliações dos hóspedes relacionadas
8
Akshay
26 de dez. de 2024
·
A estadia foi de 7 noites
This hotel is located on the northern side of the hotel zone. Access to the beach is convenient, with views of Isla Mujeres. The hotel is right next to the Ultramar ferry that leaves for Isla Mujeres from a pier on Playa Tortugas. This is not the most upscale hotel in this area, but we thought we got more of a local feel staying at this hotel (compared to the other typical US hotel chain names) especially in their food menu. Unlike many hotels in the hotel zone that looked like maximizing the number of rooms in tall buildings, this hotel has smaller sized buildings (2-3 floors) with plenty of open space, including five pools which our child loved. The smaller scale of the number of rooms and fellow guests, and plenty of open spaces meant that we felt comfortable letting our child explore the premises more independently, which was nice. There were also plenty of iguanas and peacocks nonchalantly walking around on the property. The staff is very friendly.
This hotel is located on the northern side of the hotel zone. Access to the beach is convenient, with views of Isla Mujeres. The hotel is right next to the Ultramar ferry that leaves for Isla Mujeres from a pier on Playa Tortugas. This is not the most upscale hotel in this area, but we thought we got more of a local feel staying at this hotel (compared to the other typical US hotel chain names) especially in their food menu. Unlike many hotels in the hotel zone that looked like maximizing the number of rooms in tall buildings, this hotel has smaller sized buildings (2-3 floors) with plenty of open space, including five pools which our child loved. The smaller scale of the number of rooms and fellow guests, and plenty of open spaces meant that we felt comfortable letting our child explore the premises more independently, which was nice. There were also plenty of iguanas and peacocks nonchalantly walking around on the property. The staff is very friendly.
4
asier
12 de jan. de 2026
·
A estadia foi de 3 noites
Terrible experience, my wife's headphones were stolen from the room. We talked with the receptionist, even showed her that they were somewhere in the city (probably the maid's home) through the "Find" app. She basically shrugged and told us it wasn't their problem. The food is not good either, even for an all included. Avoid.
Terrible experience, my wife's headphones were stolen from the room. We talked with the receptionist, even showed her that they were somewhere in the city (probably the maid's home) through the "Find" app. She basically shrugged and told us it wasn't their problem. The food is not good either, even for an all included. Avoid.
2
OLa
10 de mai. de 2025
·
A estadia foi de 13 noites
If I could give zero stars, I would. My stay at Dos Playas by Faranda was the worst hotel experience of my life — and I’ve never felt so humiliated while traveling. From the moment we arrived, things were wrong: no one helped us with luggage after check-in. We climbed stairs in the dark because the hallway lights kept shutting off. Our room door barely closed, the bathroom reeked of sewage, and there was no fan or ventilation. My friend has allergies and struggled to breathe because of the strong sewer smell. There were no toiletries — not even shampoo. Just one towel per person, expected to be used for body, face, and hair. They didn’t even replace it daily. The pillow had a black stain. The closet was tiny, had only three hangers, no shelves, and worst of all — an open electrical breaker box inside it. The pool smelled horrible. The food was even worse: cold, bland, and the vegetables were often spoiled. Reception staff were shockingly rude. One night I lost my room key, and they refused to give me another, making me wait over 30 minutes outside while my friend slept inside. Worst of all — this was meant to be a birthday gift for my best friend. I planned it with love, and instead I felt ashamed and helpless. This hotel ruined everything. Do not stay here. It’s not just bad — it’s depressing, unsafe, and a total scam.
If I could give zero stars, I would. My stay at Dos Playas by Faranda was the worst hotel experience of my life — and I’ve never felt so humiliated while traveling. From the moment we arrived, things were wrong: no one helped us with luggage after check-in. We climbed stairs in the dark because the hallway lights kept shutting off. Our room door barely closed, the bathroom reeked of sewage, and there was no fan or ventilation. My friend has allergies and struggled to breathe because of the strong sewer smell. There were no toiletries — not even shampoo. Just one towel per person, expected to be used for body, face, and hair. They didn’t even replace it daily. The pillow had a black stain. The closet was tiny, had only three hangers, no shelves, and worst of all — an open electrical breaker box inside it. The pool smelled horrible. The food was even worse: cold, bland, and the vegetables were often spoiled. Reception staff were shockingly rude. One night I lost my room key, and they refused to give me another, making me wait over 30 minutes outside while my friend slept inside. Worst of all — this was meant to be a birthday gift for my best friend. I planned it with love, and instead I felt ashamed and helpless. This hotel ruined everything. Do not stay here. It’s not just bad — it’s depressing, unsafe, and a total scam.
2
Tyler
26 de fev. de 2024
·
Upon arriving to Dos Playas the staff was friendly helpful and caring. It was to our utter surprise when things took a turn toward the opposite direction. We arrived to our room and our safe was not working along with the outlets coming out of the wall and there being a whole in the drawer. None the less it wasn’t that bothersome until one of the maid staff stole $145 from our drawer because our safe was not working. When we made the complaint immediately the hotel staff said we should have made a written complaint about the safe and that “they haven’t had problems with THAT maid”. Our verbal complaint about the safe and them taking down our room number was not enough and even after we wrote the complaint about stolen money they still did not fix the safe. The hotel manager stated they only cover things that are in the safe and not in the room. The room was not clean which was strange to have stains on our bedding after the house keepers cleaned the room. When it was the end of our trip and we were checking out that day we got food in the morning before the check out time and we came back 30 min early to find out we were locked out of our room. We had to go to the staff to be able to unlock our room which took prompting and showing them the time multiple times to give us access to our room to grab our stuff. Overall, this hotel made our vacation not so good, stressful, and unpleasant.
Upon arriving to Dos Playas the staff was friendly helpful and caring. It was to our utter surprise when things took a turn toward the opposite direction. We arrived to our room and our safe was not working along with the outlets coming out of the wall and there being a whole in the drawer. None the less it wasn’t that bothersome until one of the maid staff stole $145 from our drawer because our safe was not working. When we made the complaint immediately the hotel staff said we should have made a written complaint about the safe and that “they haven’t had problems with THAT maid”. Our verbal complaint about the safe and them taking down our room number was not enough and even after we wrote the complaint about stolen money they still did not fix the safe. The hotel manager stated they only cover things that are in the safe and not in the room. The room was not clean which was strange to have stains on our bedding after the house keepers cleaned the room. When it was the end of our trip and we were checking out that day we got food in the morning before the check out time and we came back 30 min early to find out we were locked out of our room. We had to go to the staff to be able to unlock our room which took prompting and showing them the time multiple times to give us access to our room to grab our stuff. Overall, this hotel made our vacation not so good, stressful, and unpleasant.
10
Paul
8 de jun. de 2025
·
A estadia foi de 5 noites
The staff were wonderful
The staff were wonderful
8
ken
21 de dez. de 2024
·
Siri front desk ruined my checkout. He wanted to charge me for not having my bracelet. I had cut it off the night before because we don’t need it anymore since I was checking out early morning next day. They don’t tell you at checkin to keep it until checkout. Suri should be executed by a cartel. All the other hotel staff were friendly and hard working. Good value budget friendly all inclusive hotel. Good food. Clean room , shower, and comfortable bed. It’s not a five star hotel so don’t expect perfect everything. There are stairs on wall, rusted lamps, and broken outlets. Entertainment by the pool and every night. I had to pay for two rooms for my adult kids who came along so this budget all inclusive hotel with two rooms was a bargain.
Siri front desk ruined my checkout. He wanted to charge me for not having my bracelet. I had cut it off the night before because we don’t need it anymore since I was checking out early morning next day. They don’t tell you at checkin to keep it until checkout. Suri should be executed by a cartel. All the other hotel staff were friendly and hard working. Good value budget friendly all inclusive hotel. Good food. Clean room , shower, and comfortable bed. It’s not a five star hotel so don’t expect perfect everything. There are stairs on wall, rusted lamps, and broken outlets. Entertainment by the pool and every night. I had to pay for two rooms for my adult kids who came along so this budget all inclusive hotel with two rooms was a bargain.
6
Marissa
3 de dez. de 2024
·
A estadia foi de 4 noites
Upon arrival we found out that we indeed not only owe the balance we were under the impression of paying but that we had to pay more by $175 dollars. We went ahead with the check in and everyone here is very accommodating. The service is very friendly, food was good and the accesses here are wonderful. I would come here again, but through a different app so I wouldn’t be surprised with extra fees later.
Upon arrival we found out that we indeed not only owe the balance we were under the impression of paying but that we had to pay more by $175 dollars. We went ahead with the check in and everyone here is very accommodating. The service is very friendly, food was good and the accesses here are wonderful. I would come here again, but through a different app so I wouldn’t be surprised with extra fees later.
8
ADRIANA MAGALY RAMOS
15 de ago. de 2024
·
A estadia foi de 4 noites
El hotel va acorde al precio, lo que mas nos gusto fue su playa, tiene 3 accesos, nosotros siempre ibamos al ultimo, la playa es como una alberca para los peques, no tiene oleaje fuerte y es muy bajita, lo que no nos gusto es que nadie del personal nos atendio de buena manera, nadie contestaba el buenos dias, buenas tardes, ni el gracias... me toco en las pizzas estar esperando a que el se;or terminara de hablar por telefono, me fue muy incomodo tener que interrumpirlo para pedirle mi pizza, el tampoco se digno a preguntarme nada o en interrumpir su llamada unos segundos, me hizo sentir que yo estaba mal en ir a "molestar", muchos de los del bar igual atendian sin ganas, y se molestaban de que llevemos los vasos con algo de arena, como no van a tener arena si estamos en playa?, en el buffet igual nadie que nos acercara una servilleta o unos cubiertos, los platos sucios duraban mucho en la mesa, el hotel tiene potencial, es muy tranquilo, su playa es bella, pero sin duda se ve como si los empleados no fueran felices trabajando ahi, hemos visitado distintos hoteles y en todos nos saludan y nos atienden con una sonrisa y muy efusivos, muy contentos, vimos todo lo contrario aqui, lo que me da a pensar que es algo que viene de mas arriba, no precisamente de cada uno de los empleados, no digo que no volveriamos pues la pasamos bien en la habitacion, playa y albercas, fuera de estar viendo caras cuando pediamos una bebida o un omelette, el hotel es bueno, solo si mejorar la actitud
El hotel va acorde al precio, lo que mas nos gusto fue su playa, tiene 3 accesos, nosotros siempre ibamos al ultimo, la playa es como una alberca para los peques, no tiene oleaje fuerte y es muy bajita, lo que no nos gusto es que nadie del personal nos atendio de buena manera, nadie contestaba el buenos dias, buenas tardes, ni el gracias... me toco en las pizzas estar esperando a que el se;or terminara de hablar por telefono, me fue muy incomodo tener que interrumpirlo para pedirle mi pizza, el tampoco se digno a preguntarme nada o en interrumpir su llamada unos segundos, me hizo sentir que yo estaba mal en ir a "molestar", muchos de los del bar igual atendian sin ganas, y se molestaban de que llevemos los vasos con algo de arena, como no van a tener arena si estamos en playa?, en el buffet igual nadie que nos acercara una servilleta o unos cubiertos, los platos sucios duraban mucho en la mesa, el hotel tiene potencial, es muy tranquilo, su playa es bella, pero sin duda se ve como si los empleados no fueran felices trabajando ahi, hemos visitado distintos hoteles y en todos nos saludan y nos atienden con una sonrisa y muy efusivos, muy contentos, vimos todo lo contrario aqui, lo que me da a pensar que es algo que viene de mas arriba, no precisamente de cada uno de los empleados, no digo que no volveriamos pues la pasamos bien en la habitacion, playa y albercas, fuera de estar viendo caras cuando pediamos una bebida o un omelette, el hotel es bueno, solo si mejorar la actitud
8
Jorge
27 de mai. de 2025
·
A estadia foi de 3 noites
Esta bien, me gusto la comida y bebida, la ubicacion, la playa bien, un poco vieja propiedad. Lo que falta es el.personal mas amable, algunos con una cara de pocps amigos
Esta bien, me gusto la comida y bebida, la ubicacion, la playa bien, un poco vieja propiedad. Lo que falta es el.personal mas amable, algunos con una cara de pocps amigos
8
Jordan
24 de jan. de 2025
·
A estadia foi de 5 noites
The staff at Dos Playas were exceptional! Everyone was really nice and accommodating, from the front desk staff to the servers. Guadalupe and Luis were particularly great servers, and they made our stay all the more enjoyable! The beach area is great, and it is easy to access excursions from this hotel. The buffet was great every day, from breakfast to dinner. There are also pretty good snack options on-site, like pizza and burgers. There is entertainment in the nighttime, which was enjoyable. You can walk to Coco Bongo from here in about 40 minutes. The hotel does appear to be a little older. The room will not be the best you've ever stayed in, and some sections of the resort could use a little physical love. If you're more interested in a great and picturesque room, this resort probably isn't for you. If you're more interested in the beach, excursions, and exploring Cancun, this resort will allow you to do that at an affordable price. There were tons of families vacationing at this resort while we were there, and they seemed to be having a great time! I think people of all ages can enjoy themselves here. The staff, including maintenance and cleaners, were very receptive to our requests, and they were very prompt. The highlights of this resort were the staff, the beach, and the buffet.
The staff at Dos Playas were exceptional! Everyone was really nice and accommodating, from the front desk staff to the servers. Guadalupe and Luis were particularly great servers, and they made our stay all the more enjoyable! The beach area is great, and it is easy to access excursions from this hotel. The buffet was great every day, from breakfast to dinner. There are also pretty good snack options on-site, like pizza and burgers. There is entertainment in the nighttime, which was enjoyable. You can walk to Coco Bongo from here in about 40 minutes. The hotel does appear to be a little older. The room will not be the best you've ever stayed in, and some sections of the resort could use a little physical love. If you're more interested in a great and picturesque room, this resort probably isn't for you. If you're more interested in the beach, excursions, and exploring Cancun, this resort will allow you to do that at an affordable price. There were tons of families vacationing at this resort while we were there, and they seemed to be having a great time! I think people of all ages can enjoy themselves here. The staff, including maintenance and cleaners, were very receptive to our requests, and they were very prompt. The highlights of this resort were the staff, the beach, and the buffet.
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Localização
Localização conveniente à beira-mar, perto do ferry Ultramar para Isla Mujeres e pontos de ônibus, facilitando o deslocamento; a área é geralmente segura e familiar.
Avaliações dos hóspedes relacionadas
8
JORGE
5 de nov. de 2025
·
A estadia foi de 2 noites
Good location for us
Good location for us
8
Akshay
26 de dez. de 2024
·
A estadia foi de 7 noites
This hotel is located on the northern side of the hotel zone. Access to the beach is convenient, with views of Isla Mujeres. The hotel is right next to the Ultramar ferry that leaves for Isla Mujeres from a pier on Playa Tortugas. This is not the most upscale hotel in this area, but we thought we got more of a local feel staying at this hotel (compared to the other typical US hotel chain names) especially in their food menu. Unlike many hotels in the hotel zone that looked like maximizing the number of rooms in tall buildings, this hotel has smaller sized buildings (2-3 floors) with plenty of open space, including five pools which our child loved. The smaller scale of the number of rooms and fellow guests, and plenty of open spaces meant that we felt comfortable letting our child explore the premises more independently, which was nice. There were also plenty of iguanas and peacocks nonchalantly walking around on the property. The staff is very friendly.
This hotel is located on the northern side of the hotel zone. Access to the beach is convenient, with views of Isla Mujeres. The hotel is right next to the Ultramar ferry that leaves for Isla Mujeres from a pier on Playa Tortugas. This is not the most upscale hotel in this area, but we thought we got more of a local feel staying at this hotel (compared to the other typical US hotel chain names) especially in their food menu. Unlike many hotels in the hotel zone that looked like maximizing the number of rooms in tall buildings, this hotel has smaller sized buildings (2-3 floors) with plenty of open space, including five pools which our child loved. The smaller scale of the number of rooms and fellow guests, and plenty of open spaces meant that we felt comfortable letting our child explore the premises more independently, which was nice. There were also plenty of iguanas and peacocks nonchalantly walking around on the property. The staff is very friendly.
10
joan
8 de jan. de 2023
·
A estadia foi de 1 noite
Not overly pretentious and had all we were looking for. Friendly staff but unassuming lobby. It seems attention was for the other area. Our room overlooked the beach . 3001- nice enough room but basic.
Not overly pretentious and had all we were looking for. Friendly staff but unassuming lobby. It seems attention was for the other area. Our room overlooked the beach . 3001- nice enough room but basic.
10
Marysol
7 de set. de 2024
·
A estadia foi de 3 noites
Traveled with small children, clean property. Loved the beach access.
Traveled with small children, clean property. Loved the beach access.
8
Cherokee
5 de mai. de 2025
·
A estadia foi de 5 noites
Good location, good food, friendly staff, our room was cleaned well every time we got cleaning service. Beautiful green landscape. Nice beach with plenty of lounge chairs for everyone. Smaller resort but we liked that about this place. Good for a laid back vacation. Just what we wanted. Keep in mind there is stairs throughout the resort and no elevator. Our room had a good working AC which was a plus for us. The entertainment was great!
Good location, good food, friendly staff, our room was cleaned well every time we got cleaning service. Beautiful green landscape. Nice beach with plenty of lounge chairs for everyone. Smaller resort but we liked that about this place. Good for a laid back vacation. Just what we wanted. Keep in mind there is stairs throughout the resort and no elevator. Our room had a good working AC which was a plus for us. The entertainment was great!
10
Anani Abigail
8 de out. de 2024
·
A estadia foi de 3 noites
Muy cómodo, rústico y mucha vegetacion
Muy cómodo, rústico y mucha vegetacion
8
Juliana
8 de jan. de 2023
·
A estadia foi de 9 noites
O Hotel tem um bom custo benefício! A localização é perfeita, pois fica bem pertinho da saída do ferry para a Isla Mujeres. A praia é ok,mas é melhor pegar praia no hotel do lado o RIU. Dado o preço é excelente. Recomendo!
O Hotel tem um bom custo benefício! A localização é perfeita, pois fica bem pertinho da saída do ferry para a Isla Mujeres. A praia é ok,mas é melhor pegar praia no hotel do lado o RIU. Dado o preço é excelente. Recomendo!
8
MARIA DE LA PAZ
12 de mai. de 2024
·
A estadia foi de 3 noites
Bonita playa
Bonita playa
8
Norman
25 de mar. de 2025
·
A estadia foi de 4 noites
Nice place nice people nice service pretty good location
Nice place nice people nice service pretty good location
8
larry joseph
17 de fev. de 2025
·
A estadia foi de 14 noites
The location is great, rooms are clean, staff is friendly and helpful. Loved the walking trail. Resort is small so easy to get around and food was good with options for eating throughout the day. Staff goes to a lot of effort to give you a real taste of Mexico
The location is great, rooms are clean, staff is friendly and helpful. Loved the walking trail. Resort is small so easy to get around and food was good with options for eating throughout the day. Staff goes to a lot of effort to give you a real taste of Mexico
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Buffets e lanches estão disponíveis com algumas opções temáticas ou variadas, mas muitas avaliações consideram a comida e as bebidas repetitivas ou de baixa qualidade, e o serviço ou a disponibilidade pode ser irregular.
Avaliações dos hóspedes relacionadas
6
Francis
20 de fev. de 2025
·
A estadia foi de 3 noites
Not the best, not the worst. Food is awful though. Shootout to the front desk service.
Not the best, not the worst. Food is awful though. Shootout to the front desk service.
4
Maryam
16 de abr. de 2025
·
A estadia foi de 7 noites
The staff are very rude! The food was not so good not a lot of variety given to choose from. The resort is very small, small beech.
The staff are very rude! The food was not so good not a lot of variety given to choose from. The resort is very small, small beech.
4
Frederick William
14 de jan. de 2025
·
A estadia foi de 5 noites
Property is very old . Dining was not good. My daughter got food poisoning the second day . Walk in clinic and pharmacy is right next door. Only two bottles of water in room no other beverages included in frig. Buffet was very limited and other restaurant was Mexican and was very bad quality. Bathrooms near buffet smelled terrible. Have been to Cancun over 10 times and this place was the worst by far. Would not recommend .
Property is very old . Dining was not good. My daughter got food poisoning the second day . Walk in clinic and pharmacy is right next door. Only two bottles of water in room no other beverages included in frig. Buffet was very limited and other restaurant was Mexican and was very bad quality. Bathrooms near buffet smelled terrible. Have been to Cancun over 10 times and this place was the worst by far. Would not recommend .
8
Cherokee
5 de mai. de 2025
·
A estadia foi de 5 noites
Good location, good food, friendly staff, our room was cleaned well every time we got cleaning service. Beautiful green landscape. Nice beach with plenty of lounge chairs for everyone. Smaller resort but we liked that about this place. Good for a laid back vacation. Just what we wanted. Keep in mind there is stairs throughout the resort and no elevator. Our room had a good working AC which was a plus for us. The entertainment was great!
Good location, good food, friendly staff, our room was cleaned well every time we got cleaning service. Beautiful green landscape. Nice beach with plenty of lounge chairs for everyone. Smaller resort but we liked that about this place. Good for a laid back vacation. Just what we wanted. Keep in mind there is stairs throughout the resort and no elevator. Our room had a good working AC which was a plus for us. The entertainment was great!
8
Guadalupe
23 de nov. de 2024
·
A estadia foi de 6 noites
I like the buffet every day they have different menus.
I like the buffet every day they have different menus.
8
Jose E. Martinez
16 de abr. de 2025
·
A estadia foi de 6 noites
Es muy buena opción de un todo incluido si no vas estar siempre en el hotel o el presupuesto es poco, esta en playa Tortuga y es muy bella, limpia y con poco oleaje, las piscinas son de agua fría, la comida es buena, sugiero tener mas opciones para niños en el bufett!
Es muy buena opción de un todo incluido si no vas estar siempre en el hotel o el presupuesto es poco, esta en playa Tortuga y es muy bella, limpia y con poco oleaje, las piscinas son de agua fría, la comida es buena, sugiero tener mas opciones para niños en el bufett!
4
Belinda
27 de jun. de 2024
·
A estadia foi de 3 noites
The food was mediocre. The snack menu was the same EVERYDAY.
The food was mediocre. The snack menu was the same EVERYDAY.
4
Jerra
14 de abr. de 2025
·
A estadia foi de 3 noites
Very little dining options and hardly ever had a waiter come to our table to offer drinks. Rooms were clean but water temp was cold and shower faucet in poor condition. The peacocks and iguans roaming around the property were the highlight of the trip for me. Ok for the price I suppose.
Very little dining options and hardly ever had a waiter come to our table to offer drinks. Rooms were clean but water temp was cold and shower faucet in poor condition. The peacocks and iguans roaming around the property were the highlight of the trip for me. Ok for the price I suppose.
10
Miguel
12 de jan. de 2025
·
A estadia foi de 1 noite
The food was delicious, in specific, the sushi. La comida estuvo rica, especialmente el sushi. The whiskey drinks were generously served. Los tragos de whiskey estuvieron muy bien servidos.
The food was delicious, in specific, the sushi. La comida estuvo rica, especialmente el sushi. The whiskey drinks were generously served. Los tragos de whiskey estuvieron muy bien servidos.
8
Chris
15 de jun. de 2024
·
A estadia foi de 8 noites
Variety of foods was great
Variety of foods was great
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Ana Paula
17 de jul. de 2026
·
A estadia foi de 5 noites
Recomendo muito! Funcionários prestativos e simpáticos, as instalações são muito boas e as bebidas e comidas no all inclusive são super variadas e caprichadas. Adoramos, e já queremos voltar! Tivemos um mimo especial por estarmos em lua de mel. O hotel é fantástico…
Recomendo muito! Funcionários prestativos e simpáticos, as instalações são muito boas e as bebidas e comidas no all inclusive são super variadas e caprichadas. Adoramos, e já queremos voltar! Tivemos um mimo especial por estarmos em lua de mel. O hotel é fantástico…
10
Ana Flavia
19 de mar. de 2026
·
A estadia foi de 5 noites
O quarto é maravilhoso, cama enorme, travesseiros muito bons, edredom, toalhas super macias. Quarto novinho e todo decorado. Limpeza dos quartos e do hotel em geral é surpreendente. Tem um restaurante de comida japonesa a la carte, muito bom. Recomendo darem gorjetas, brasileiro não é acostumado com isso, mas deveriam. A praia do hotel é fantástica, inclusive uma das poucas que estava sem sargaço. A vista é linda, fotos espetaculares. Tem 5 piscinas, com vista linda. O hotel em geral é uma maravilha, com lugares lindos. Tem o letreiro de Cancún dentro do hotel, você nem precisa ir pra praia delfines e pegar fila, pode tirar quantas fotos quiser. Tem segurança por todo hotel vigiando se todos que estão são hóspedes mesmo. As bebidas são muito variadas, tem para todos os gostos, mas são no geral bebidas mais em conta. A comida é boa também, mas senti um pouco de falta de ter mais carne de boi, acredito que é a cultura deles, que é diferente da nossa. Mas a comida era boa e variada. RECOMENDO DEMAIS. Preço deles é fantástico e oferecem muita coisa. Tem atividades durante o dia todo. E você pode fazer checkout 12h e ficar no hotel usando tudo, comendo e bebendo até 22h. RECOMENDO MUITO. Do lado do hotel tem lojinha de souvenir, farmácia, oxxo… para fazer câmbio, aceitam real na loja de câmbio e as lojinhas de souvenir são do lado também e preços muito melhores que na feira de frente a coco bongo.
O quarto é maravilhoso, cama enorme, travesseiros muito bons, edredom, toalhas super macias. Quarto novinho e todo decorado. Limpeza dos quartos e do hotel em geral é surpreendente. Tem um restaurante de comida japonesa a la carte, muito bom. Recomendo darem gorjetas, brasileiro não é acostumado com isso, mas deveriam. A praia do hotel é fantástica, inclusive uma das poucas que estava sem sargaço. A vista é linda, fotos espetaculares. Tem 5 piscinas, com vista linda. O hotel em geral é uma maravilha, com lugares lindos. Tem o letreiro de Cancún dentro do hotel, você nem precisa ir pra praia delfines e pegar fila, pode tirar quantas fotos quiser. Tem segurança por todo hotel vigiando se todos que estão são hóspedes mesmo. As bebidas são muito variadas, tem para todos os gostos, mas são no geral bebidas mais em conta. A comida é boa também, mas senti um pouco de falta de ter mais carne de boi, acredito que é a cultura deles, que é diferente da nossa. Mas a comida era boa e variada. RECOMENDO DEMAIS. Preço deles é fantástico e oferecem muita coisa. Tem atividades durante o dia todo. E você pode fazer checkout 12h e ficar no hotel usando tudo, comendo e bebendo até 22h. RECOMENDO MUITO. Do lado do hotel tem lojinha de souvenir, farmácia, oxxo… para fazer câmbio, aceitam real na loja de câmbio e as lojinhas de souvenir são do lado também e preços muito melhores que na feira de frente a coco bongo.
6
Leandro J
31 de mai. de 2025
·
A estadia foi de 3 noites
Um Hotel all inclusive simples, mas que para nós, valeu o custo beneficio. Ficamos somente 3 dias( eu não indicaria mais do que isso) nesses dias fizemos passeios, e chegavamos só para o jantar. Então foi comodo. O atendimento nos restaurantes é muito simpatico e prestativo. Na recepção é direto! Não tem como tomar café antes das 7 da manhã. E não liberam o quarto antes das 15:00, nem 5 minutos. A praia do hotel é limpa e muito bonita. Nós não usamos as piscinas, mas pareceram boas. Nas refeições sempre achamos uma opção para comer. As tomadas do quarto eram ruins.
Um Hotel all inclusive simples, mas que para nós, valeu o custo beneficio. Ficamos somente 3 dias( eu não indicaria mais do que isso) nesses dias fizemos passeios, e chegavamos só para o jantar. Então foi comodo. O atendimento nos restaurantes é muito simpatico e prestativo. Na recepção é direto! Não tem como tomar café antes das 7 da manhã. E não liberam o quarto antes das 15:00, nem 5 minutos. A praia do hotel é limpa e muito bonita. Nós não usamos as piscinas, mas pareceram boas. Nas refeições sempre achamos uma opção para comer. As tomadas do quarto eram ruins.
8
Juliana
8 de jan. de 2023
·
A estadia foi de 9 noites
O Hotel tem um bom custo benefício! A localização é perfeita, pois fica bem pertinho da saída do ferry para a Isla Mujeres. A praia é ok,mas é melhor pegar praia no hotel do lado o RIU. Dado o preço é excelente. Recomendo!
O Hotel tem um bom custo benefício! A localização é perfeita, pois fica bem pertinho da saída do ferry para a Isla Mujeres. A praia é ok,mas é melhor pegar praia no hotel do lado o RIU. Dado o preço é excelente. Recomendo!
8
Yurixie
29 de jun. de 2026
·
A estadia foi de 4 noites
La habitación cómoda y limpia, algo que nos encantó es que contaba con un pequeño frigobar, el internet súper rápido, ya que en la mayoría de los hoteles es lento acá fue todo lo contrario, la playa está muy bien aunque es poco el espacio por que el hotel es pequeño. Al lado del Ferry así que súper cómodo para viajar a isla mujeres.
La habitación cómoda y limpia, algo que nos encantó es que contaba con un pequeño frigobar, el internet súper rápido, ya que en la mayoría de los hoteles es lento acá fue todo lo contrario, la playa está muy bien aunque es poco el espacio por que el hotel es pequeño. Al lado del Ferry así que súper cómodo para viajar a isla mujeres.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 22:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-18: NO DATA
- 2026-09-19: 77.04713873062133USD
- 2026-09-20: 76.93995223693847USD
- 2026-09-21: 76.93995223693847USD
- 2026-09-22: 76.74805171813965USD
- 2026-09-23: 77.65179351425171USD
- 2026-09-24: 77.65179351425171USD
- 2026-09-25: 76.97627075881958USD
- 2026-09-26: 77.92608724594116USD
- 2026-09-27: 77.71175804748535USD
- 2026-09-28: 77.92608724594116USD
- 2026-09-29: 77.92608724594116USD
- 2026-09-30: 77.92608724594116USD
- 2026-10-01: 71.93067171974181USD
- 2026-10-02: 71.92741382484435USD
- 2026-10-03: 71.93067171974181USD
- 2026-10-04: 70.94736547431945USD
- 2026-10-05: 71.93067171974181USD
- 2026-10-06: 71.93067171974181USD
- 2026-10-07: 70.94736547431945USD
- 2026-10-08: 71.93067171974181USD
- 2026-10-09: 71.93067171974181USD
- 2026-10-10: 71.93067171974181USD
- 2026-10-11: 71.93067171974181USD
- 2026-10-12: 71.93067171974181USD
- 2026-10-13: 71.93067171974181USD
- 2026-10-14: 71.93067171974181USD
- 2026-10-15: 71.93067171974181USD
- 2026-10-16: 71.92741382484435USD
- 2026-10-17: 71.92741382484435USD
- 2026-10-18: 71.93067171974181USD
- 2026-10-19: 72.04806978721618USD
- 2026-10-20: 72.04806978721618USD
- 2026-10-21: 72.04806978721618USD
- 2026-10-22: 72.85538402481079USD
- 2026-10-23: 72.92902383460998USD
- 2026-10-24: 71.92741382484435USD
- 2026-10-25: 71.93067171974181USD
- 2026-10-26: 72.04806978721618USD
- 2026-10-27: 72.04806978721618USD
- 2026-10-28: 71.93067171974181USD
- 2026-10-29: 71.93067171974181USD
- 2026-10-30: 72.04806978721618USD
- 2026-10-31: 72.04806978721618USD
- 2026-11-01: 71.92741382484435USD
- 2026-11-02: 72.85538402481079USD
- 2026-11-03: 72.04806978721618USD
- 2026-11-04: 72.8148223575592USD
- 2026-11-05: 72.85538402481079USD
- 2026-11-06: 71.93067171974181USD
- 2026-11-07: 71.93067171974181USD
- 2026-11-08: 179.27987185516355USD
- 2026-11-09: 88.9236369392395USD
- 2026-11-10: 77.92608724594116USD
- 2026-11-11: 77.92608724594116USD
- 2026-11-12: 79.00683257369995USD
- 2026-11-13: 77.64051349105834USD
- 2026-11-14: 78.05457266540527USD
- 2026-11-15: 78.05457266540527USD
- 2026-11-16: 77.92608724594116USD
- 2026-11-17: 79.09570654525756USD
- 2026-11-18: 86.28348970947265USD
Contacte o alojamento com antecedência se planeia chegar após as 22:00, através dos dados que constam na sua confirmação de reserva. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- O alojamento não pode garantir quartos sem ruído
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- O alojamento permite a estadia grátis de até 2 crianças com idade igual ou inferior a 6 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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