Summit Hotel

Level R should just be closed. Each visit the roof top facilities is closed. Closes 7pm??? This is Dubai, life is alive once the sum is down. Management needs to think like s customer... for their experience NOT for their own convenience. Saif on reception should find another industry to work in....perhaps a salon. Cares more about his hair placement then using knowledge, skill and process for customer checkin experience. Refused to accept anything else apart from the booking reference number. He used my phone to read the booking itinerary email and also couldnt find what he needed. Let Saif know it costs nothing to say "please, thank you, and enjoy your stay" with a smile, but is PRICELESS to the customers experience. 6.55am waited for over 7 minutes at the front desk... UNATTENDED. Until a security personnel came after seeing me on CCTV waiting. Finalled when reception staff came. He was rude, and abrupt because as a client of the hotel, I disturbed him. I stayed in an adjoining deluxe room. I asked reception if it was occupied. They said no. I requested them to turn off its A/C as was causing cold draft wind under the adjoining door. Finally I showed reception on checkout my bathroom. They didnt seem to care too much. Leaking roof water dripping of floor in bathroom. I hope they fix it before next guest arrives to at least give their experience better than mine

It was well kept but for the gym and part of the service

excellent location, friendly staff, good service, clean, furniture good but need more care, bathroom clean also need more tension, near to services, bus & metro, free parking, breakfast Indian restaurant

We had a great time at the hotel for 4 nights, though the internet was really bad. First night, they gave us a room for disable. The next day, I asked to moved so they can have extra room for disabled guest. Also, we need a bath tub cos we have 1 year old person whom can take a bath without sliding from the floor. The staff whos working night shift at the reception was nice and shows professionalism. The housekeeping stewards were really helpful. Also the pool attendant. Thank you.

L’hotel est bien situé au centre-ville pour un déplacement très facile en taxi, comme c’est la période où il fait très chaude donc non facile de se déplacer à pied. Hôtel est bien équipé, mais le restaurant doit etre adapter pour tout le monde .

They need to improve hygiene. There are cockroaches in rooms. Needs maintenance.

very bad and old place so darty

Stay away from this place, is super dirty, smells terrible, we had flies inside the room, bed sheets were dirty, bathroom super nasty.

Value for money. Clean room. Friendly staff.

Room was dirty and there was blood on same places. It should be cleraed before guest. We already complain this issue

excellent location, friendly staff, good service, clean, furniture good but need more care, bathroom clean also need more tension, near to services, bus & metro, free parking, breakfast Indian restaurant

Personeel was lief en behulpzaam. Hotel is heel erg verouderd, niet schoon en veel schimmel. Ook zat er een kakkerlak in onze kamer, we hebben daardoor wel een nieuwe kamer gekregen alleen die was ook super vies. Toilet gebruiksporen van andere maar ook tv die niet werkte, vieze vlekken in het tapijt van het hotel.

The bathroom was full of mold, water was running everywhere. The window was broken and it was very Lord at night. The refrigerator was loud as a fan and Not cold. The doors were all loud and kept slamming constantly... There was no chance of getting any sleep. And those little cockroaches... disgusting. Never again this hotel. In German we say: Bruchbude!

Hôtel Smell terrible ! Cigarette And cafard everywhere omg I paid 300€ for 2 night i stay only 1 discusting hôtel Never again !

A due passi dalla metro Al Rigga in piena Downtown di Dubai mi sono trovato benissimo; è un pò datato ma pulitissimo, con una ottima colazione, col personale molto gentile. Corrisponde ad un tre stelle europeo ma in pieno centro molto vivace, accanto la metro che ti porta ovunque ad un prezzo straordinario non credo ci possa essere di meglio.

Rooms are not proper. AC always has a noisy sound. toilets drainage isn't OK. The rooms are full of cockroaches. It isn't worth than 0 star by the way.

Level R should just be closed. Each visit the roof top facilities is closed. Closes 7pm??? This is Dubai, life is alive once the sum is down. Management needs to think like s customer... for their experience NOT for their own convenience. Saif on reception should find another industry to work in....perhaps a salon. Cares more about his hair placement then using knowledge, skill and process for customer checkin experience. Refused to accept anything else apart from the booking reference number. He used my phone to read the booking itinerary email and also couldnt find what he needed. Let Saif know it costs nothing to say "please, thank you, and enjoy your stay" with a smile, but is PRICELESS to the customers experience. 6.55am waited for over 7 minutes at the front desk... UNATTENDED. Until a security personnel came after seeing me on CCTV waiting. Finalled when reception staff came. He was rude, and abrupt because as a client of the hotel, I disturbed him. I stayed in an adjoining deluxe room. I asked reception if it was occupied. They said no. I requested them to turn off its A/C as was causing cold draft wind under the adjoining door. Finally I showed reception on checkout my bathroom. They didnt seem to care too much. Leaking roof water dripping of floor in bathroom. I hope they fix it before next guest arrives to at least give their experience better than mine

Great location to the night market, good and cheap restaurants. The staff were friendly but strict with visitors, even family members had time limit as to how long they could visit in the room. The rooms are very rundown and need a makeover. The water pressure is not very high either.

Property outdated need renovation

The front desk staff were helpful and courteous. However, the hotel is in serious need of repairs. I had to change rooms twice, and none of them were fully satisfactory. One room had issues with the A/C and power outlets, while another had a broken shower, a rusty toilet faucet, and low water pressure.

excellent location, friendly staff, good service, clean, furniture good but need more care, bathroom clean also need more tension, near to services, bus & metro, free parking, breakfast Indian restaurant

The bathroom was full of mold, water was running everywhere. The window was broken and it was very Lord at night. The refrigerator was loud as a fan and Not cold. The doors were all loud and kept slamming constantly... There was no chance of getting any sleep. And those little cockroaches... disgusting. Never again this hotel. In German we say: Bruchbude!

We had a great time at the hotel for 4 nights, though the internet was really bad. First night, they gave us a room for disable. The next day, I asked to moved so they can have extra room for disabled guest. Also, we need a bath tub cos we have 1 year old person whom can take a bath without sliding from the floor. The staff whos working night shift at the reception was nice and shows professionalism. The housekeeping stewards were really helpful. Also the pool attendant. Thank you.

Für das hotel gebe ich 3 sterne. Weil wasser ist von Dach oben gelaufen.

A due passi dalla metro Al Rigga in piena Downtown di Dubai mi sono trovato benissimo; è un pò datato ma pulitissimo, con una ottima colazione, col personale molto gentile. Corrisponde ad un tre stelle europeo ma in pieno centro molto vivace, accanto la metro che ti porta ovunque ad un prezzo straordinario non credo ci possa essere di meglio.

Level R should just be closed. Each visit the roof top facilities is closed. Closes 7pm??? This is Dubai, life is alive once the sum is down. Management needs to think like s customer... for their experience NOT for their own convenience. Saif on reception should find another industry to work in....perhaps a salon. Cares more about his hair placement then using knowledge, skill and process for customer checkin experience. Refused to accept anything else apart from the booking reference number. He used my phone to read the booking itinerary email and also couldnt find what he needed. Let Saif know it costs nothing to say "please, thank you, and enjoy your stay" with a smile, but is PRICELESS to the customers experience. 6.55am waited for over 7 minutes at the front desk... UNATTENDED. Until a security personnel came after seeing me on CCTV waiting. Finalled when reception staff came. He was rude, and abrupt because as a client of the hotel, I disturbed him. I stayed in an adjoining deluxe room. I asked reception if it was occupied. They said no. I requested them to turn off its A/C as was causing cold draft wind under the adjoining door. Finally I showed reception on checkout my bathroom. They didnt seem to care too much. Leaking roof water dripping of floor in bathroom. I hope they fix it before next guest arrives to at least give their experience better than mine

Excellent hotel with good connectivity. Staff Mr.Uzair has been extremely help during the entire stay. Thanks Uzair.

Very pleasant and lonely place to stay. Hotel staff are very friendly and helpful.

Service not good

The front desk staff were helpful and courteous. However, the hotel is in serious need of repairs. I had to change rooms twice, and none of them were fully satisfactory. One room had issues with the A/C and power outlets, while another had a broken shower, a rusty toilet faucet, and low water pressure.

Very good hotel in terms of service. Uzair from the staff is very helpful.

Very satisfied. I have been staying here for almost two months. Special thanks to Favaz and Collins at the reception and also Muhammad Faruk from house keeping.

excellent location, friendly staff, good service, clean, furniture good but need more care, bathroom clean also need more tension, near to services, bus & metro, free parking, breakfast Indian restaurant

We had a great time at the hotel for 4 nights, though the internet was really bad. First night, they gave us a room for disable. The next day, I asked to moved so they can have extra room for disabled guest. Also, we need a bath tub cos we have 1 year old person whom can take a bath without sliding from the floor. The staff whos working night shift at the reception was nice and shows professionalism. The housekeeping stewards were really helpful. Also the pool attendant. Thank you.

Excellent Hotel. Good room service, very co-operative staff. Mr. Uzair from the staff is so very kind and ready to help with everything. Thanks Uzair for so generous service.

The place is located in area where you can shop and.have nice meals. THE PEOPLE ARE NICE. THE HOTEL IS NICE NOT THE EXTREMISTS OVER EVERY INCIDENTAL. NICE COMFORTABLE PLACE WHERE PEOPLE CAN BE NORMAL HUMAN BEINGS AND HAVE NICE DAY WITH LITTLE PROBLEMS AND HAPPY SMILES.

Great location to the night market, good and cheap restaurants. The staff were friendly but strict with visitors, even family members had time limit as to how long they could visit in the room. The rooms are very rundown and need a makeover. The water pressure is not very high either.

excellent location, friendly staff, good service, clean, furniture good but need more care, bathroom clean also need more tension, near to services, bus & metro, free parking, breakfast Indian restaurant

L’hotel est bien situé au centre-ville pour un déplacement très facile en taxi, comme c’est la période où il fait très chaude donc non facile de se déplacer à pied. Hôtel est bien équipé, mais le restaurant doit etre adapter pour tout le monde .

A due passi dalla metro Al Rigga in piena Downtown di Dubai mi sono trovato benissimo; è un pò datato ma pulitissimo, con una ottima colazione, col personale molto gentile. Corrisponde ad un tre stelle europeo ma in pieno centro molto vivace, accanto la metro che ti porta ovunque ad un prezzo straordinario non credo ci possa essere di meglio.

excellent location, friendly staff, good service, clean, furniture good but need more care, bathroom clean also need more tension, near to services, bus & metro, free parking, breakfast Indian restaurant

L’hotel est bien situé au centre-ville pour un déplacement très facile en taxi, comme c’est la période où il fait très chaude donc non facile de se déplacer à pied. Hôtel est bien équipé, mais le restaurant doit etre adapter pour tout le monde .

A due passi dalla metro Al Rigga in piena Downtown di Dubai mi sono trovato benissimo; è un pò datato ma pulitissimo, con una ottima colazione, col personale molto gentile. Corrisponde ad un tre stelle europeo ma in pieno centro molto vivace, accanto la metro che ti porta ovunque ad un prezzo straordinario non credo ci possa essere di meglio.

Excellent Hotel. Good room service, very co-operative staff. Mr. Uzair from the staff is so very kind and ready to help with everything. Thanks Uzair for so generous service.