Name: Strand Palace
Address: 372 Strand, Londres, Agglomération de Londres (comté), GB
Price range: 173 $US–562 $US per night
Rating: 8.53

Ce qu'en disent des voyageurs

À l'hôtel Strand Palace, les voyageurs apprécient constamment l'emplacement central à Covent Garden et le personnel aimable et efficace, tout en notant l'ambiance générale animée de l'hôtel avec des files d'attente à l'enregistrement et des ascenseurs lents ou hors service aux heures de pointe.

Les chambres sont propres et modernes mais souvent petites, avec des salles de bains compactes et des problèmes occasionnels tels qu'une faible pression d'eau, un contrôle de la température défaillant, des murs fins ou une vue limitée. Le petit-déjeuner, ainsi que les bars et le restaurant sur place, sont largement appréciés pour leur variété et leur qualité, bien que certains mentionnent un café moyen et des files d'attente le week-end. Dans l'ensemble, attendez-vous à un point de chute propre et central avec des espaces communs animés et des chambres compactes.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les bars et le restaurant sur place sont populaires, et les initiatives écologiques comme les fontaines à eau rechargeable sont appréciées ; cependant, les espaces communs semblent animés et les ascenseurs sont fréquemment lents ou partiellement hors service.

Avis de voyageur à ce sujet

10

Karen

16 avr. 2025

·

A séjourné 3 nuits

Best location on the Strand, close to Covent Garden, Traflagar Sq etc...best G&T at the Gin Palace

6

Juha-Matti

8 nov. 2025

·

A séjourné 2 nuits

Public areas are really nice and friendly staff, but difficult to find the room as hotel is like a labyrinth. If you have your room in the higher floors be prepared that it takes time to get there. World slowest elevators and the labyrinth is challenging combination.

10

Kathryn

10 août 2025

·

A séjourné 1 nuit

Single rooms are small but nicely contains everything you need. Bed was comfy and like small reading light by the bed. Also like hotel has introduced refillable water bottles in rooms and plenty of water bottle fountains.

10

Melissa

26 sept. 2025

·

A séjourné 4 nuits

Great location. Walking distance to many attractions and public transportation. Room was clean, bed was super comfortable, shower had good water pressure. Cost of breakfast was reasonable, especially when paired with coupon for skipping housekeeping. Water refill stations by elevators were very convenient. Fantastic hotel. Would definitely stay there again.

4

Edward

30 oct. 2025

·

A séjourné 2 nuits

Clean room although mould in several areas on the bathroom. Shower had very low water pressure meaning washing hair was not easy. Only 2 lifts working so sometimes had to wait 20 mins for a lift - not good enough for a wheelchair user. We had to use a different lift and then drag ourselves up the stairs on two occasions.

10

Ahmed

26 juil. 2025

·

A séjourné 4 nuits

Excellent facility with a great 24hr gym. The staff were all fantastic always with a smile on their faces. The breakfast was great - but the coffee needs some work! It was close to many wonderful sites in London Will definitely return!

8

Keith

2 mai 2025

·

A séjourné 2 nuits

Excellent location, bed amazing, but lifts difficult…1out of order for duration of our stay

10

g

3 août 2025

·

A séjourné 1 nuit

Cocktails and food were great. Staff were extremely professional and polite

10

Stephen

31 oct. 2025

·

A séjourné 1 nuit

Bright clean rooms. Really friendly helpful colleagues. Brilliant cocktail bar and fantastic food.

8

Alexia

26 août 2025

·

A séjourné 3 nuits

The Strand Palace was well located and within easy walking distance of many of London’s attractions, a great perk for exploring the city. Charing Cross station is just a five-minute walk away, making it easy to arrive by train and avoid spending too much money on taxis. The hotel itself was clean and well-equipped with all the necessary amenities (breakfast is available for an additional £15 per person, which is worth it), and the staff were all great. There were a few drawbacks. The rooms were on the smaller side, though this was hardly an issue as we spent most of our time out and about. The lifts were extremely slow, with only three serving hundreds of rooms, and one was out of order for most of our stay. Our check-in experience was also frustrating: we were initially offered the wrong room, and the one we were eventually given was already occupied, which was exhausting after a long day. Despite these inconveniences, we thoroughly enjoyed our stay and found the Strand Palace to be an excellent base for a London visit.

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Propreté

Les commentaires décrivent fréquemment les chambres et les espaces communs comme propres ou impeccables, avec quelques signalements d'odeurs de salle de bain, de joints moisis ou de lacunes en matière de ménage.

Avis de voyageur à ce sujet

6

Lynette

30 sept. 2025

·

A séjourné 5 nuits

Very convenient location, friendly staff. Room was clean but very small and dated. Had an issue with the toilet that was not completely resolved, resulting in noise. On one occasion we left tag on door to not clean room, returned to find the room partially cleaned and the door left ajar so that anyone could have pushed it open and entered.

4

Matthew

27 oct. 2025

·

A séjourné 1 nuit

Shower water pressure was poor. Shower grout was mouldy. Shower gel was water. Small room for the price.

2

Jezzell Prime

30 juil. 2025

·

A séjourné 2 nuits

I was very disappointed with my stay at this hotel. Upon checking in, the bathroom had a strong, unpleasant odor and the towels smelled like vinegar. I immediately brought this to the staff’s attention, but instead of offering a proper solution such as changing the towels or cleaning the room, they simply offered me an air freshener. This is unacceptable for a hotel stay, especially at check-in when the room should be in its best condition. A more proactive approach and better customer service would have made a huge difference. Unfortunately, this experience left a negative impression and I will likely consider other options next time.

10

Beverly

19 oct. 2025

·

A séjourné 2 nuits

Amazing hotel, spotless and such friendly staff. Will definitely return.

4

Edward

30 oct. 2025

·

A séjourné 2 nuits

Clean room although mould in several areas on the bathroom. Shower had very low water pressure meaning washing hair was not easy. Only 2 lifts working so sometimes had to wait 20 mins for a lift - not good enough for a wheelchair user. We had to use a different lift and then drag ourselves up the stairs on two occasions.

10

Clint

16 nov. 2025

·

A séjourné 3 nuits

Impressed by cleanliness of room--bathroom seemed brand-new. Breakfast buffet had many options, every table received its own carafe of brewed coffee. Staff was very friendly. Would highly recommend.

10

Edward

17 oct. 2025

·

A séjourné 3 nuits

A very clean, spacious and comfortable room. Excellent WiFi, great location in Covent Garden, very walkable to all sights, restaurants and shopping. Great staff.

8

Duncan

24 nov. 2025

·

A séjourné 1 nuit

Clean and comfy

10

Christine

2 oct. 2025

·

A séjourné 1 nuit

Very clean

10

Johnny Helge

17 nov. 2025

·

A séjourné 4 nuits

Overall a great stay. The hotell is clean and very centrally located. The personell was friendly and helpful.

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Chambres

Moderne et confortable, mais souvent très petit, avec des salles de bains et des aménagements exigus (par exemple, des lits contre les murs), un niveau de bruit et des vues variables, et des problèmes occasionnels de pression d'eau ou de contrôle de la température ; les lits sont fréquemment salués pour leur confort.

Avis de voyageur à ce sujet

4

Matthew

27 oct. 2025

·

A séjourné 1 nuit

Shower water pressure was poor. Shower grout was mouldy. Shower gel was water. Small room for the price.

8

John

5 juil. 2025

·

A séjourné 2 nuits

Room small considering it was supposed to be a queen room. Had to move furnature to use wardrobe or fridge. Bathroom small, toilet too close to wall and shelf directly above.

6

Robert

21 nov. 2025

·

A séjourné 2 nuits

Nice hotel with friendly staff. But very small room, with small bed and the toulet wasn't clean.

10

John

10 nov. 2025

·

A séjourné 1 nuit

Impossible to open/shut the window. AC slightly noisy. No chairs in the room. Otherwise, we were very pleased with our stay.

8

Najwa

2 août 2025

·

A séjourné 2 nuits

I stayed in a classic single room with a twin bed and it was great. The room was nice, the bed was comfortable, and there are shutters for the window to block the light for an amazing sleep. One word of caution, if you are tall, the shower in the single rooms might be really tight. While the breakfast is convenient, it is not great, honestly. You’re better off going elsewhere. All in all though, a great, walkable place to stay close to everything!

6

Jaime

8 nov. 2025

·

A séjourné 5 nuits

Staff courteous, room temperature was hard to control, either cold and humid or warm and stale air, no flow. A lot of street noise through drafty windows. Elevators limited, one out of order 3 from the 5 days! Breakfast poor!

6

Jonathan

24 nov. 2025

·

A séjourné 1 nuit

Very small room, bed shoved up against the wall meant access from one side only, 6th floor

10

Judith R.

28 oct. 2025

·

A séjourné 4 nuits

Great location and quiet in the room, fabulous bed

6

Catherine

19 nov. 2025

·

A séjourné 1 nuit

Staff lovely but room too small for 2 people. Should be classed as a single room. No chair or table to be able to sit on or work at.

8

Amanda

21 août 2025

·

A séjourné 2 nuits

The first room I checked into had a terrible man in the room next door- shouting and kicking the shared wall. Security did not hear anything, so I requested a change of room. Staff quickly took care of that, which I appreciate, but the next room had a lot of hallway noise- doors slamming, some kind of cool structure in a room nearby. For such a nice hotel in a convenient tourist location, and for what I paid for the room, I’d have expected it to be a little quieter and frankly a little nicer.

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Service

Le personnel est largement décrit comme aimable et serviable, avec un stockage efficace des bagages et des réparations rapides ; les points négatifs récurrents incluent de longues files d'attente à l'enregistrement ou des chambres non prêtes à temps, un suivi incohérent et des problèmes occasionnels de facturation ou de communication.

Avis de voyageur à ce sujet

6

Jayne

8 nov. 2025

·

A séjourné 1 nuit

We had a nice time however check in was really difficult. They required physical ID which I didn’t have on me. I am from the UK and have never been asked for this before to check in to a hotel in my own country. They also tried to charge us for breakfast when I clearly showed my booking information staring breakfast was included. I was told to ‘wait’ whilst they obtained authorisation from elsewhere. We’ve stayed here before. I think it’s gone downhill with customer service.

10

Keith

1 nov. 2025

·

A séjourné 1 nuit

Excellent service throughout. Fantastic location. Nothing is too much trouble.

6

Siobhan

29 août 2025

·

A séjourné 2 nuits

Very disappointing stay at the Strand Palace (22–24 August). I’ve stayed here five years in a row, but this time the experience was poor from start to finish. Check-in queues were extremely long, with only 2 of 5 desks staffed, and neither of my rooms were ready after the 3pm check-in time. Staff showed no empathy when I explained I had an elderly parent with me. The first night was disrupted by loud neighbours until at least 2am, and although security attended, no one followed up. Finally, the view from the room was a brick wall, which felt very careless given I’d booked two rooms. Overall, the service fell far short of previous visits, and I left feeling let down and exhausted.

8

Martin

1 nov. 2025

·

A séjourné 1 nuit

Check in was busy but the queue moved fairly quickly. I asked for a quiet room and although it was away from the road, there was noise from an air conditioning unit. When I got to my room the tv did not work, after a call to reception the issue was resolved by one of the maintenance team but it was a bit of an inconvenience

10

Arlene

3 août 2025

·

A séjourné 1 nuit

Excellent service. Hotel clean and staff very helpful.

10

Nicola

11 mai 2025

·

A séjourné 1 nuit

Absolutely fantastic stay from start to finish. We were greeted my Joseph the porter when we arrived and was helped with everything we needed. The staff were truly amazing nothing was too much trouble, very clean & tidy, room very comfortable and food and drinks were lovely. Highly recommended we shall return

8

pauline

2 oct. 2025

·

A séjourné 1 nuit

Great central location for London. Huge hotel with plenty of rooms, early check-in was not a problem for them. Staff extremely helpful and were happy to hold onto our cases for the rest of the day after we had checked out.

10

Rhonda

24 oct. 2025

·

A séjourné 3 nuits

Location was great for going to the theater which was why we were there! Excellent front desk and everyone was super helpful. Would stay again!

8

Dawn

20 sept. 2025

·

A séjourné 8 nuits

It took 3 trips to the front desk on check-in to get a working key. We left the placard on the door to have the room cleaned, went out for about 6 hours and came back to find the room had not been cleaned. We had to contact the front desk to have it done, at one point, needing to actually go to the front desk, since no one was answering the phone, either in housekeeping or reception. The day before we checked out, we opted to have a light breakfast in their "Gin Palace" room. The menu stated there was a breakfast deal of any coffee and one pastry or any coffee and one sandwich, which is what we had. When I got the bill, we had been charged separately for each item and I needed to ask for the bill to be corrected. It's a shame because the hotel is lovely and the location's ideal, but I feel we should have been offered a free drink or SOMETHING for the poor services. That would be the classy thing to do. And we paid top dollar, since we had a more expensive room. Meanwhile, our friends were staying around the corner at the Waldorf Hilton. They had a problem with the electricity and had to move to another room. They were greeted with a fruit basket and given 4 free drinks for their trouble. I thought to speak with the manager, but opted not to, as I am not one to be a "complainer". but I feel that the staff should have taken the reins on this.

8

Mark

16 nov. 2025

·

A séjourné 1 nuit

Receptionist needed some customer service skills on check in. He wasnt welcoming. Also yold me a security fee was being charged to my account? Whats that all about. It wasnt explained. Everything else was good

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Emplacement

Exceptionnellement central pour Covent Garden, les théâtres et les transports en commun, la plupart des sites touristiques étant accessibles à pied ; certains clients ont noté le bruit de la rue dans certaines chambres.

Avis de voyageur à ce sujet

10

Jennifer

23 nov. 2025

·

A séjourné 1 nuit

Everything was as I had expected, it is a reliable, comfortable, hotel. The service is excellent, and the breakfast is the best you'll find anywhere for quality and variety. It is my first choice for a stay in London, the location is ideal for seeing many of the main sights on foot, and of course has plenty of public transport. It's close proximity to Covent Garden, and the Opera House, is a real bonus too. I highly recommend the Strand Palace Hotel.

10

Frances

31 juil. 2025

·

A séjourné 5 nuits

Great location, very clean, friendly staff. Great tube options making it very easy to get around. Direct tube from Heathrow to Covent Garden and its a short walk to hotel.

8

L Lee

2 août 2025

·

A séjourné 1 nuit

The Strand Palace Hotel is a very nice hotel in a great location along the Strand - within walking distance to the Charing Cross rail station and other places of interest such as the Somerset House. Oddly, they could not link my extra night booking to my original … so I had to check out and back in!

10

Paul

21 juil. 2025

·

A séjourné 7 nuits

Super convenient location close to Covent Station (Piccadilly line) from Heathrow. Walkable to Thames Bridges (but not Tower Bridge - easy Tube ride away), Trafalgar Square, Piccadilly Circus, Buckingham Palace, Big Ben, Westminster Abbey, etc. Rooms are air conditioned if very hot outside and a typical European size - cozy but functional. Excellent restaurant on ground floor. Coal Hole Pub is right across the street - Sunday Roast Beef was the best!

10

Samantha

6 août 2025

·

A séjourné 1 nuit

Location for the theatres was perfect , we were welcomed by the doorman who carried our bags up the lobby for us, very clean and modern

10

Francisco

19 oct. 2025

·

A séjourné 1 nuit

My stay at Strand Palace Hotel was excellent. Everything about the room was perfect, and the location was terrific, especially for if you are seeing any theatre productions.

10

Ronny

30 nov. 2025

·

A séjourné 2 nuits

Excelent location

10

Edward

17 oct. 2025

·

A séjourné 3 nuits

A very clean, spacious and comfortable room. Excellent WiFi, great location in Covent Garden, very walkable to all sights, restaurants and shopping. Great staff.

10

Rhonda

24 oct. 2025

·

A séjourné 3 nuits

Location was great for going to the theater which was why we were there! Excellent front desk and everyone was super helpful. Would stay again!

10

Serena

25 avr. 2025

·

A séjourné 1 nuit

Great location! Would definitely stay here again

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Repas

Le petit-déjeuner et le bar/restaurant sur place sont souvent salués pour leur variété et leur qualité, mais plusieurs critiques mentionnent des files d'attente le week-end, des goulots d'étranglement au niveau du dressage, un café moyen et des prix plus élevés que dans les cafés à proximité.

Avis de voyageur à ce sujet

10

Jennifer

23 nov. 2025

·

A séjourné 1 nuit

Everything was as I had expected, it is a reliable, comfortable, hotel. The service is excellent, and the breakfast is the best you'll find anywhere for quality and variety. It is my first choice for a stay in London, the location is ideal for seeing many of the main sights on foot, and of course has plenty of public transport. It's close proximity to Covent Garden, and the Opera House, is a real bonus too. I highly recommend the Strand Palace Hotel.

8

Najwa

2 août 2025

·

A séjourné 2 nuits

I stayed in a classic single room with a twin bed and it was great. The room was nice, the bed was comfortable, and there are shutters for the window to block the light for an amazing sleep. One word of caution, if you are tall, the shower in the single rooms might be really tight. While the breakfast is convenient, it is not great, honestly. You’re better off going elsewhere. All in all though, a great, walkable place to stay close to everything!

10

Sofia

23 nov. 2025

·

A séjourné 4 nuits

Fresh breakfast, but long wait lines on weekends. Otherwise great. Good hot options as well.

10

Ian

13 août 2025

·

A séjourné 2 nuits

The Strand Palace Hotel was an excellent stay, beds comfortable, rooms lovely, staff amazing and wow what a lovely breakfast. We were lucky enough to eat in the Haxells restaurant one evening and had an amazing steak! We would recommend anyone to stay here, not the cheapest hotel but well worth the extra to stay here. Great central location, and even though on the Strand the windows sound deadening wooden shutters were great at noise cancellation and blacked out the room.

10

Ahmed

26 juil. 2025

·

A séjourné 4 nuits

Excellent facility with a great 24hr gym. The staff were all fantastic always with a smile on their faces. The breakfast was great - but the coffee needs some work! It was close to many wonderful sites in London Will definitely return!

10

Matti

27 oct. 2025

·

A séjourné 1 nuit

Good service | Great Breakfast | Quiet room at the back of the hotel

6

Sean

15 nov. 2025

·

A séjourné 1 nuit

Breakfast! The Strand needs to go back to self service! One chef plating your selected items is ridiculous, guessing they are trying to limit how much food you take however as a result to this, the queue to get food was at 8am at least 20 people waiting, When I left there was probably another 30 people waiting for a table. Not very good!!

6

Darren

29 oct. 2025

·

A séjourné 1 nuit

We were excited to stay at a prestigious London Hotel.. However the Strand Palace is pretty much a TravelLodge in disguise.. Breakfast is expensive, pretty poor and non refundable. Walk out to the street, turn left and two doors down you can find a wonderful cafe with what looked like a fantastic breakfast for less...

10

Stephen

31 oct. 2025

·

A séjourné 1 nuit

Bright clean rooms. Really friendly helpful colleagues. Brilliant cocktail bar and fantastic food.

10

Marcos

17 nov. 2025

·

A séjourné 4 nuits

The hotel is really nice and the staff stands out. Fabulous breakfast. Will definitely stay again.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	185 $US
février	196 $US
mars	211 $US
avril	236 $US
mai	261 $US
juin	303 $US
juillet	296 $US
août	215 $US
septembre	315 $US
octobre	292 $US
novembre	285 $US
décembre	285 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $238	17 $291
18 $218	19 $353	20 $483	21 $379	22 $286	23 $256	24 $388
25 $200	26 $270	27 $375	28 $333	29 $270	30 $281	31 $292

di	lu	ma	me	je	ve	sa
1 $173	2 $423	3 $485	4 $452	5 $310	6 $311	7 $392
8 $198	9 $373	10 $444	11 $399	12 $314	13 $313	14 $428
15 $203	16 $553	17 $562	18 $557	19 $338	20 $353	21 $510
22 $212	23 $308	24 $403	25 $404	26 $392	27 $442	28 $508
29 $229	30 $321

Strand Palace

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Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Superior King

Deluxe Studio King

Superior Double Room

Superior Twin

Superior King View

Superior Single

Cosy Double

Deluxe Studio Double

Cosy Single

Avis des voyageurs sur Strand Palace

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

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