Name: Montcalm Piccadilly Townhouse, London West End
Address: 65-73 Shaftesbury Avenue, Londres, Inglaterra, GB
Price range: 227 US$–572 US$ per night
Rating: 8.48

Opiniones de los huéspedes

En el Montcalm Piccadilly Townhouse, en el West End de Londres, los viajeros elogian su inmejorable ubicación en el West End y su personal consistentemente amable y atento, aunque las opiniones suelen mencionar habitaciones compactas, el ruido de la calle por la noche y ciertas limitaciones o cierres temporales de las instalaciones del hotel.

Los huéspedes describen las habitaciones como de tamaño y distribución variables; algunas suites son espaciosas, pero muchos baños son pequeños, con problemas ocasionales de calefacción o Wi-Fi, y el tamaño de las camas a veces es inferior al esperado. Las experiencias gastronómicas varían desde desayunos deliciosos hasta opciones limitadas o externalizadas y cierres tempranos de la barra durante las renovaciones. En general, cabe esperar una base excelentemente ubicada y con un servicio atento, ideal para viajeros que priorizan la comodidad por encima del espacio y la tranquilidad.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las instalaciones son limitadas para un hotel céntrico: el spa y el gimnasio solían estar fuera de servicio o en obras, y el horario de la barra/restaurante era restringido o estuvo cerrado en ocasiones. El ascensor es pequeño y puede ser lento.

Reseñas de huéspedes relacionadas

10

PAUL

5 nov 2024

·

Se alojó 1 noche

Location is excellent it is a small london hotel the rooms are very good look like they are recently refurbished The staff were very friendly helpful and efficient There are no resident bar facilities but not a problem you are right in the middle of london Would use again

6

Steven

1 may 2025

·

Se alojó 4 noches

The hotel is on a busy street that is used by very loud cars and bikes through the night, if you don't sleep well this isn't the hotel for you. The room we stayed in had secondary glazing however this did nothing to help with the traffic noise in the night. The hotel do not offer a cooked breakfast in the morning, breakfast is from Clair's Café next door to the hotel and didn't offer anything to set you up for a day walking in London we booked in at a nearby restaurant for breakfast. Although the hotel says it has a bar there isn't one, there are lots of bars in the area and there is one next door just not one in the hotel.

6

Emily

23 nov 2024

·

Se alojó 2 noches

The hotel welcome was lovely and the room touches were great. Unfortunately spa facilities weren’t available and this wasn’t communicated prior to stay, the welcome email still included them. The hotel space was quite tired in places including elements in the room. Had the price reflected this it wouldn’t have been an issue at all, sadly it didn’t.

4

Martin

23 oct 2024

·

Se alojó 1 noche

They want too much info on arrival . We were not pre advised that there was no restaurant or bar functioning at property but still charged full price even with lack of facilities

4

Mohamad Ali

4 ago 2024

·

Se alojó 2 noches

Sinlge rooms are extremly small , cant even over my luggage , elevator is too too slow and un updated

4

Kirby

26 nov 2024

·

Se alojó 4 noches

The property was adequate for our purposes but overall, it was misrepresented and not as clean or amenable as was advertised. The gym and spa were under construction and we were not notified until I asked where it was located. There was mildew in the shower and stains on the carpets. Needs a deep clean and update.

10

Caroline

2 jul 2025

·

Se alojó 1 noche

We were welcomed with a glass of prosseco and very lovely staff. On our day of departure we were offered umbrellas. Maybe update website to tell customers the wellbeing centre was closed as we took costumes unnecessarily. Room was lovely and had all we wanted. Ideal location for London centre Would thoroughly recommend

8

Richard

18 ago 2024

·

Se alojó 1 noche

The room was lovely. I was disappointed that there was no room service available nor any food served at the bar. I was also disappointed that the bar had already closed when I returned from the theatre at 10.30.

8

Jennifer

16 oct 2024

·

Se alojó 3 noches

The hotel is very small. The pictures make the lobby look much bigger. The rooms are like tiny bedrooms in the USA. Everything is much more dated than it looks online but it’s still clean. The staff are okay. They aren’t friendly but they aren’t rude. There is no breakfast right now as it is under renovation. The elevator is very small and very very slow. The neighborhood is a party district and it’s extremely loud all night long. There are tons of bars, clubs and restaurants nearby. If you’re coming to London to drink and club this is probably a decent place to stay. For us it was far too noisy and cramped and I wouldn’t stay there again.

8

Sarah

24 may 2025

·

Se alojó 1 noche

Good location but the spa was entirely out of service, which was something we were looking forward to using at the end of our trip.

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Limpieza

Muchos huéspedes encontraron las habitaciones y las zonas comunes limpias, con ropa de cama fresca y espacios ordenados. Sin embargo, varios informaron de problemas como polvo, moho, toallas desgastadas y manchas u signos de desgaste ocasionales.

Reseñas de huéspedes relacionadas

6

Kerry

9 jun 2025

·

Se alojó 1 noche

Great location but hotel is dated, bathroom needed a deeper clean.

6

Sally

13 sept 2025

·

Se alojó 1 noche

Just ok- it’s old and not very clean but bed was comfortable and not noisy. Wouldn’t pay more than £200 per night. It’s a functional room and not luxury . 3 stars at best

10

Tariq

23 feb 2025

·

Se alojó 1 noche

Fantastic stay, room very clean, staff very helpful location perfect and very central. Will definitely stay here again when in London.

10

Rik

5 jun 2025

·

Se alojó 3 noches

Excellent staff. Comfortable and clean rooms. Great location.

10

Hamish

18 nov 2025

·

Se alojó 2 noches

Staff were excellent Room was clean and well serviced

10

Sonya

24 feb 2024

·

Se alojó 1 noche

Hotel is charming, clean, accessible to the theatre, Covent Garden, pubs and nearby shopping. Attentive professional staff and very nice breakfast room with great coffee. The rooms are extremely clean and nicely designed. Will definitely return!

4

Kirby

26 nov 2024

·

Se alojó 4 noches

The property was adequate for our purposes but overall, it was misrepresented and not as clean or amenable as was advertised. The gym and spa were under construction and we were not notified until I asked where it was located. There was mildew in the shower and stains on the carpets. Needs a deep clean and update.

10

Amy

21 sept 2025

·

Se alojó 1 noche

Friendly and welcoming front desk staff, clean and comfortable room with a nespresso machine and mini bar, hot shower with good water pressure and a comfortable bed. Quiet even though located in the West End. Great location for theater-goers and walking distance to many of London's top sights.

6

Rosie

14 mar 2025

·

Se alojó 1 noche

My room hadn't been cleaned properly, the towels were ripped .. no information given about facilities / breakfast / check out times

10

Susan

22 oct 2024

·

Se alojó 1 noche

Exceptionally clean, good size room and in a perfect location. Would definitely return.

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Habitaciones

Las habitaciones varían desde compactas hasta suites espaciosas; muchas son pequeñas, con baños ajustados y algunas camas más pequeñas de lo esperado. El ruido de la calle afecta a las habitaciones orientadas a la calle, y algunas reseñas mencionan problemas con la calefacción o el Wi-Fi.

Reseñas de huéspedes relacionadas

2

carla

6 oct 2024

·

Se alojó 1 noche

shockingly noisy until around 4-5 am the rooms are really bright so you literally can’t sleep beds arnt the comfiest and the bed sheets irritated my skin constantly all night will never be returning to say the least.

8

Stacey

17 jun 2024

·

Se alojó 2 noches

My friend and I stayed here for 2 nights and we booked a Club Twin room. It was located on the third floor and we had a city view. The staff was always very welcoming with smiles. Location was great, close to Chinatown and theater area. And there are two underground stations within a 7-10 min walk. Once we were able to check in, our room had a very overwhelming perfume smell. I cracked the window and we left to grab a bite to eat. Thankfully the smell dissipated while we were gone. There has been an extra layer of windows installed to help with the street noise. On the third floor the street noise was not bad but I cannot speak to what it would be like on ground level. The bathroom was nicely updated, big fluffy towels and bathrobes to lounge in. The provided hygeine products had a very pronounced smell, kind of reminded me of my 6th grade principle's cologne. It did the job of cleansing but in my opinion, not very neutral for all genders. The beds were very firm, but I expect that anywhere in the UK. If you need to do any work or business that requires wifi, i would suggest finding a cafe near by to do it. The connection was very slow and would drop signal every ten minutes. I would consider staying here again, but would definitely bring my own bath products.

6

Amendeep

11 sept 2024

·

Se alojó 1 noche

Rooms are on thw small size. Asvertised as queen bed, more like a double

10

jonathan

28 dic 2024

·

Se alojó 1 noche

Great location. Big room, enough for my family of 4

8

Liam

23 oct 2025

·

Se alojó 1 noche

Overall it was a good experience with the highlights being location and service, all tye staff were amazing. The bed wasn't great and did make my sleep less good than I would like and that is the main reason for 4 stars.

8

Kerrie

26 sept 2025

·

Se alojó 2 noches

We loved how this boutique hotel was so centrally located to so many sites we wanted to visit in London. The service was impeccable. However, our room on the 2nd floor did not have a working HVAC, so our room was rather stifling. We were provided an oscillating fan for our second night, but it did not help with the humidity. Thus, four out of five stars.

8

Dee

17 oct 2025

·

Se alojó 1 noche

Can’t fault the location - smack bang in the middle of the action! 2 minute walk to Leicester Square. Excellent service - front desk were really superb. We just booked an “economy double” as at a late night party - the room was really small, much smaller than we expected and the bed looked like a small double but they assured us it was a double. OK for one but not great for two. Shower was good though! Would recommend this hotel but book the next room up on the list and spend a bit more for more comfort.

6

Lorraine

9 nov 2025

·

Se alojó 1 noche

Hotel looked good on photos when I booked and was classed as a deluxe room however the room was small and bathroom and shower was tiny and the condition of shower could do with updating

8

Justin

5 jul 2024

·

Se alojó 1 noche

The Montcalm is a nice hotel in a great location in central London. The “Deluxe” room was small but functional although the queen bed listed on Expedia was only a full/double bed which was not very easy to sleep in for a tall guy. The sound proofing was excellent though and couldn’t hear a festival outside.

8

Jennifer

29 jul 2025

·

Se alojó 2 noches

Montcalm Piccadilly is right in the heart of Piccadilly Circus - which is great for getting around, but not so great when it comes to noise. The room itself was great, clean, spacious and modern. But even with the window and drapes closed, be prepared for a lot of street noise. Location is great for walking - I was able to walk just about everywhere I wanted to go!

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Servicio

El servicio es ampliamente elogiado por ser cálido, atento y proactivo, con detalles considerados como mejoras y servicios de celebración. Algunos huéspedes experimentaron algún fallo por la noche o problemas de comunicación durante incidencias.

Reseñas de huéspedes relacionadas

10

martin

13 nov 2024

·

Se alojó 1 noche

Best features are the location and service of the staff. I was checked in efficiently had everything explained to me and was escorted to the room and show the facilities. The location is very central within walking distance to everything I wanted. The room itself was spacious and comfortable

10

Michael

29 nov 2025

·

Se alojó 2 noches

Very convenient location for the theatre and hotel staff were very friendly and helpful.

10

James

4 nov 2025

·

Se alojó 2 noches

The hotel is an amazing location which was the main reason that we chose it in order to go to the theatre as well as the good reviews. On arrival the desk staff were extremely helpful and positive with the lobby being fully decorated for Halloween which added to the friendly feel. We were personally shown to our room which was a nice touch, the room was clean and kept well. Unfortunately my wife had developed some health and mobility issues before our trip and after staying one night in the room which only had a stand up shower we asked the night staff if it would be possible to move to a room with a bath and they said that they would be happy to accommodate this and would leave a message for the morning team. We all know that sometimes these things don't happen but when we spoke to them in the morning they said it was all sorted and that they would move our cases etc. while we went out for the day. On our return not only had this been done but we were left a card and bottle of wine hoping that my wife was feeling better. The staff at this hotel are amazing, very friendly and so considerate, I have recommended it to all my friends and we will most definitely be returning, we have never felt so looked after by a hotel team.

10

John

27 nov 2025

·

Se alojó 1 noche

Lovely check in, helpful staff, everyone we came into contact with had a smile and a hello. Room was comfortable, minimal noise even though it’s right in the middle of town.

4

Julie

30 may 2024

·

Se alojó 1 noche

Arrived to be told we would have to move to another hotel as there had been a flood. A lot of staring at computer screens and no apology until we complained after about 30 mins of just been left waiting After an hour and a half waiting we were taken to our room. We asked for a complimentary drink which we had

10

Laura

30 sept 2025

·

Se alojó 1 noche

What can I say an absolutely amazing stay from start to finish.Wiktoria and her team were on point from minute we stepped in to drop our bags off early. Upon checking in we were shown to our room by an amazing attendant (sorry I have forgotten your name) he showed us all the mechanisms for lighting and heating control. Our bags we had dropped earlier were in the room waiting for us. Customer service is top tier. Beds super comfy and the toiletries are to die for (London sourced & vegan). The extra touches like the suite upgrade with the gorgeous views of the courtyard behind, the free fruit and water in room, the gorgeous gifts of wine, chocolates and our goody bags made the stay extra special. 7 min walk from Leicester Square Tube right on edge of China Town and Soho. Couldn't have asked for a better service or experience. Massive thanks to Wiktoria, Tilly and the rest of the team.

10

Michael

12 ago 2025

·

Se alojó 9 noches

Staff was extremely helpful and accommodating! I needed to go on a Zoom meeting and they gave me a room downstairs with excitement wifi speeds.

10

Judith

18 nov 2025

·

Se alojó 2 noches

Staff were extremely friendly. Sent complimentary birthday bottle of prosecco to the room and nuts for my husband as he doesn't drink.

6

Gemma

16 ene 2025

·

Se alojó 1 noche

I arrived fairly later on into the evening as a lone female business traveller. On arrivial the two gentlemen on reception were polite but fairly intense, I was requested to provide ID for them to scan, as a UK resident I do not have to do that and I was not confident for that information to be kept on file. One of the young men also follwed me upto my room, opened my room for me and walked inside to show me the mini-bar, which I hadnt asked for and as a solo female traveller I found quite offputting. Not what I needed at 11pm and I did have to ask him to leave. The room was tidy but overall run down and grubby, bathroom shower and sink needed a wipe doen before use and the hotel linen had marks I guess from long-term use.Hotel is on Shaftsbury avenue which is a fairly noisy road, luckily I had my own ear plugs which helped and is something I would highly recommend. Overall this is 3 star standard, its expensive for what it is and I know of other hotels in the area that are nicer standard, less intense reception staff and overall better value money for the price I paid. Probably wont be back.

4

Gregory

7 ago 2025

·

Se alojó 3 noches

Had a bad experience and ended up moving to a different hotel for the rest of our stay. The night staff was useless. We had an overflowing shower and toilet that wouldn't stop running. The front desk person was on a personal call (we had returned about 15 minutes earlier) and wouldn't answer the phone when we called. ended up walking down to the desk and he was still on the phone. He sent up another person who said would talk to the manager. Came back 15 minutes later to say there were no other rooms available and then confessed there was no manager on duty when pressed. Also no maintenance people after 8:00pm. The morning staff and manager was very apologetic and attempted to make good on the situation by moving us to a suite etc but we had already booked a new place. They did refund the remaining nights and credited for half the first night. They did their best to address the situation which I appreciated but we already had a new place booked and weren't going to stay. We may give them a try on our next visit as they offered up discounts and upgrades to make up for the issues.

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Ubicación

Ubicación excepcionalmente céntrica para teatros, Chinatown y transporte público; cómodo para ir andando, pero la zona animada puede ser ruidosa a última hora.

Reseñas de huéspedes relacionadas

10

Jodi

14 oct 2025

·

Se alojó 2 noches

Great location! Very happy with the accomodations.

10

Lesley

12 oct 2025

·

Se alojó 3 noches

Very welcoming. Friendly and helpful staff. Great location.

10

Nigel

4 ago 2024

·

Se alojó 2 noches

Perfect location for theatre visit. All theatres within 5-10 minutes walk. Hotel nice and quiet, although our room overlooked Shaftesbury Avenue we were not disturbed by traffic noise.

10

Helen

14 sept 2025

·

Se alojó 1 noche

I loved the locale of this hotel. There were many shops, theaters and multiple restaurants to choose different cuisines. The Montcalm Piccadilly Townhouse was within walking distance of Chinatown, Leicester Square and Trafalgar Square. The staff at the hotel were extremely helpful and friendly. I would definitely stay there again.

10

Pamela B

13 ene 2024

·

Located in the middle of everything

10

Carla P

19 ene 2025

·

Se alojó 2 noches

We geatly enjoyed the convenient location. It was walking distance to theaters, dining, night clubs, and even the British Museum.

8

Dee

17 oct 2025

·

Se alojó 1 noche

Can’t fault the location - smack bang in the middle of the action! 2 minute walk to Leicester Square. Excellent service - front desk were really superb. We just booked an “economy double” as at a late night party - the room was really small, much smaller than we expected and the bed looked like a small double but they assured us it was a double. OK for one but not great for two. Shower was good though! Would recommend this hotel but book the next room up on the list and spend a bit more for more comfort.

8

Jennifer

29 jul 2025

·

Se alojó 2 noches

Montcalm Piccadilly is right in the heart of Piccadilly Circus - which is great for getting around, but not so great when it comes to noise. The room itself was great, clean, spacious and modern. But even with the window and drapes closed, be prepared for a lot of street noise. Location is great for walking - I was able to walk just about everywhere I wanted to go!

8

Jennifer

9 ago 2025

·

Se alojó 4 noches

Location is great if you want to be in the middle of everything. If you’re looking for a quiet area this isn’t it. Great proximity to Piccadilly Circus, the West End and China Town.

10

Paul

13 mar 2024

·

Se alojó 2 noches

Great location

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Comida

Las opiniones sobre el desayuno son variadas: algunos disfrutaron de opciones sabrosas y variadas, mientras que otros recibieron vales de cafetería limitados o se encontraron con interrupciones debido a las obras. El servicio de bar y de habitaciones a veces no estaba disponible o cerraba temprano.

Reseñas de huéspedes relacionadas

10

Michelle

24 jul 2024

·

Se alojó 2 noches

Very central location. Everything we needed. Delicious breakfast.

6

Steven

1 may 2025

·

Se alojó 4 noches

The hotel is on a busy street that is used by very loud cars and bikes through the night, if you don't sleep well this isn't the hotel for you. The room we stayed in had secondary glazing however this did nothing to help with the traffic noise in the night. The hotel do not offer a cooked breakfast in the morning, breakfast is from Clair's Café next door to the hotel and didn't offer anything to set you up for a day walking in London we booked in at a nearby restaurant for breakfast. Although the hotel says it has a bar there isn't one, there are lots of bars in the area and there is one next door just not one in the hotel.

6

Simon

19 nov 2023

·

Se alojó 1 noche

Hotrl itself is fine ...clean etc, but Breakfast was chaotic with no where near enough room which meant we had to collect our breakfast items and carry them down one floor to another, larger, restaurant ...why wasnt breakfast served there in the first place ??...seems it was geared more to convenience for the hotel rather than service to customers ...very poor.

10

Carter

3 jun 2023

·

Se alojó 2 noches

Close to everything! Staff was friendly and helpful. Loved the breakfast!

10

Joanne

26 feb 2025

·

Se alojó 2 noches

Lovely hotel and perfect location. Breakfast is a voucher for the bakery next door. This is fine for a couple of days but could become monotonous if your staying for longer. Would recommend

10

Kevin

13 may 2024

·

Se alojó 1 noche

Reception staff were very friendly and very helpful. Had a wonderful welcome .. luggage was sent to our room whilst out ( thought that was a great touch ) never experienced that before. Bar staff also friendly and breakfast was delicious. Great variety in choice. Great location too.

8

Richard

18 ago 2024

·

Se alojó 1 noche

The room was lovely. I was disappointed that there was no room service available nor any food served at the bar. I was also disappointed that the bar had already closed when I returned from the theatre at 10.30.

8

Jennifer

16 oct 2024

·

Se alojó 3 noches

The hotel is very small. The pictures make the lobby look much bigger. The rooms are like tiny bedrooms in the USA. Everything is much more dated than it looks online but it’s still clean. The staff are okay. They aren’t friendly but they aren’t rude. There is no breakfast right now as it is under renovation. The elevator is very small and very very slow. The neighborhood is a party district and it’s extremely loud all night long. There are tons of bars, clubs and restaurants nearby. If you’re coming to London to drink and club this is probably a decent place to stay. For us it was far too noisy and cramped and I wouldn’t stay there again.

8

Lisa

3 ago 2024

·

Se alojó 2 noches

Great location, short walking distance to theatres, Covent garden, shops etc. Very noisy during the night due to road traffic. Breakfast room very small, ok but not the best. Would stay again due to convenience but would opt for room only and eat breakfast out.

8

Michael

22 nov 2023

·

Se alojó 6 noches

My wife & I are 68 and 65 year old Americans. We stayed in a Club Room with Continental Breakfast for 6 nights. We enjoyed our stay in the hotel. The staff was very friendly and helpful. Breakfast was good quality with choices of eggs, meats, cereals, fruit, bread/pastries. Our room was ready early which allowed for check-in several hours in advance of the stated 2pm check-in. There was a fruit basket and complimentary bottled water in the room. The hotel is centrally located allowing you to walk to many locations (theater, shopping, British Museum, Trafalgar Square, National Gallery, etc.) The closest that I have to a complaint is that there is no grab bar in the shower. It was a very big step in and out of the tub to bathe. My wife (5'2") and I (5'10") both had to hold onto the door jam of the bathroom to be sure that we exited safely. Younger guests probably won't have the same concern, but adding a grab bar should be considered.

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Mes	Precio medio
enero	191 US$
febrero	214 US$
marzo	225 US$
abril	242 US$
mayo	286 US$
junio	291 US$
julio	395 US$
agosto	236 US$
septiembre	309 US$
octubre	294 US$
noviembre	283 US$
diciembre	306 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $552	21 $397	22 $287	23 $309	24 $445
25 $229	26 $298	27 $331	28 $338	29 $346	30 $331	31 $344

DO	LU	MA	MI	JU	VI	SA
1 $243	2 $398	3 $427	4 $460	5 $330	6 $340	7 $427
8 $262	9 $321	10 $376	11 $363	12 $361	13 $324	14 $416
15 $262	16 $363	17 $423	18 $409	19 $311	20 $366	21 $572
22 $227	23 $286	24 $378	25 $388	26 $352	27	28
29 $228	30 $353

Montcalm Piccadilly Townhouse, London West End

Precios para Montcalm Piccadilly Townhouse, London West End

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Habitación con 2 camas individuales

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Habitación económica doble

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Reseñas de los huéspedes sobre Montcalm Piccadilly Townhouse, London West End

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