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Hotel Lily

79 USD

a notte

Media per ottobre

Hotel Lily - Image 1

Hotel Lily - Camera

Hotel Lily - Camera

Hotel Lily - Reception

Hotel Lily - Bagno

Prezzi per Hotel Lily

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79 USD

a notte

Media per ottobre

Prezzi medi mensili

Presso Hotel Lily, il prezzo per notte è in media di 60 USD nel mese più economico (febbraio) e di 82 USD nel mese più caro (luglio), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Hotel Lily per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	62 USD
febbraio	60 USD
marzo	64 USD
aprile	73 USD
maggio	77 USD
giugno	82 USD
luglio	82 USD
agosto	75 USD
settembre	78 USD
ottobre	79 USD
novembre	71 USD
dicembre	81 USD

Prezzo più alto: luglio (circa 82 USD)

Prezzo più basso: febbraio (circa 60 USD)

Informazioni su questa struttura

Avrai a disposizone utili servizi come il Wi-Fi gratuito e una TV nelle aree comuni.

Parcheggio
Wi-fi gratuito
Camere non fumatori
Family room
Servizio di pulizia
Deposito bagagli

Posizione

23 Lillie Road, West Brompton, Londra, Inghilterra, Regno Unito

Cromwell Road (0.6 miglia)

Stadio Stamford Bridge (0.9 miglia)

Kensington High Street (1.1 miglia)

Olympia Events (1.1 miglia)

Holland Park (1.1 miglia)

River Thames (1.2 miglia)

Altre informazioni sulla posizione

Opzioni camera

6

Camera quadrupla

Dettagli della camera

4× Letti Singoli

Posti letto: 4

240 ft²

Riscaldamento

Wi-Fi (gratuito)

Soggiorno separato

5

Camera doppia

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 2

120 ft²

Riscaldamento

Wi-Fi (gratuito)

Soggiorno separato

7

Camera con 2 letti singoli

Dettagli della camera

2 Letti Singoli

Posti letto: 2

150 ft²

Riscaldamento

Wi-Fi (gratuito)

Soggiorno separato

7

Camera tripla

Dettagli della camera

3× Letti Singoli

Posti letto: 3

195 ft²

Riscaldamento

Wi-Fi (gratuito)

Soggiorno separato

Recensioni degli ospiti su Hotel Lily

5.3

Sulla base di 2982 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

20%

In coppia

25%

Famiglia

17%

Gruppo

24%

In solitaria

11%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Dalle recensioni sull'Hotel Lily, gli ospiti apprezzano costantemente la posizione comoda vicino alle stazioni della metropolitana, ma segnalano camere datate, diffusi problemi di pulizia (tra cui muffa e occasionali infestazioni di parassiti), frequenti guasti alla manutenzione e rumori fastidiosi provenienti dalla strada e dagli impianti dell'hotel.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Cosa pensano gli ospiti

Dalle recensioni sull'Hotel Lily, gli ospiti apprezzano costantemente la posizione comoda vicino alle stazioni della metropolitana, ma segnalano camere datate, diffusi problemi di pulizia (tra cui muffa e occasionali infestazioni di parassiti), frequenti guasti alla manutenzione e rumori fastidiosi provenienti dalla strada e dagli impianti dell'hotel.

Il feedback sul servizio è contrastante: alcuni notano personale cordiale, ma altri citano risposte poco utili, scarsa comunicazione durante i disagi e incoerenze nelle pulizie. I servizi sono essenziali: gli ascensori, piccoli e inaffidabili, sono spesso menzionati e il parcheggio in loco è disponibile, ma stretto e a pagamento, mentre molte recensioni indicano l'assenza di colazione e di altre opzioni per mangiare. Nel complesso, questo hotel è adatto a viaggiatori che danno priorità al risparmio rispetto al comfort e alla manutenzione.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

I servizi sono limitati, con segnalazioni frequenti di ascensori piccoli e interruzioni di corrente ricorrenti. È disponibile un parcheggio in loco, ma gli spazi sono ristretti e di solito a pagamento.

Recensioni degli ospiti correlate

6

David

8 lug 2023

·

Soggiorno di 2 notti

The hotel was in a good location near the tube station and the on-site parking was very convenient. Staff were also very helpful. However, the noise outside was loud even into the early hours on the main road side with our window unable to close properly. Also, the bathroom needed some attention with a missing flush button on toilet, loose bath panelling and no plug on the sink. Fire alarms also went off more than once in the early hours which reception said was usually other guests smoking in their room. Overall, though the stay was ok for what we required.

The hotel was in a good location near the tube station and the on-site parking was very convenient. Staff were also very helpful. However, the noise outside was loud even into the early hours on the main road side with our window unable to close properly. Also, the bathroom needed some attention with a missing flush button on toilet, loose bath panelling and no plug on the sink. Fire alarms also went off more than once in the early hours which reception said was usually other guests smoking in their room. Overall, though the stay was ok for what we required.

6

Mark

22 ott 2025

·

Soggiorno di 1 notte

I have stayed at Hotel Lily many times since the days when the Earls Court exhibition centre was at its busiest. The exhibition centre has long gone but Hotel Lily remains. It has always been legendary in its simplicity and grubbiness. It has appeal for a good location, a Tetris style car park and zero frills. It used to have a good basic breakfast and the car park was free to hotel users. There is no breakfast and the car park needs paying for (about £24 for a day). Don’t get me wrong we like Hotel Lily, but don’t book here and criticise the tired rooms. The bed and toilet were clean so there is some basic facilities. There was coffee sachets, milk and teabags (no kettle) and two small bars of soap (no shower gel or shampoo). Best of all there was a bath. All in all it is a gem that locals know of, which may one day get a fabulous clean and refurb. For now appreciate it is cheap and okay for a one night stay. No space to swing a cat, but fortunately cats are not allowed.

I have stayed at Hotel Lily many times since the days when the Earls Court exhibition centre was at its busiest. The exhibition centre has long gone but Hotel Lily remains. It has always been legendary in its simplicity and grubbiness. It has appeal for a good location, a Tetris style car park and zero frills. It used to have a good basic breakfast and the car park was free to hotel users. There is no breakfast and the car park needs paying for (about £24 for a day). Don’t get me wrong we like Hotel Lily, but don’t book here and criticise the tired rooms. The bed and toilet were clean so there is some basic facilities. There was coffee sachets, milk and teabags (no kettle) and two small bars of soap (no shower gel or shampoo). Best of all there was a bath. All in all it is a gem that locals know of, which may one day get a fabulous clean and refurb. For now appreciate it is cheap and okay for a one night stay. No space to swing a cat, but fortunately cats are not allowed.

4

Martha Ofelia

22 set 2025

·

Soggiorno di 1 notte

The only good to say is about the location, good connection by bus, 15 minutes to Natural History Museum and others. The hotel is old, dirty walls, carpets, and beds with mattress in bad condition. The toilet had rusty bath, broken tiles and a hole in the wall. Two lifts, but one out of order and the other one with sticky paper in a couple of buttons. We will not recomend, because is not expensive but it is a not memorable at all.

The only good to say is about the location, good connection by bus, 15 minutes to Natural History Museum and others. The hotel is old, dirty walls, carpets, and beds with mattress in bad condition. The toilet had rusty bath, broken tiles and a hole in the wall. Two lifts, but one out of order and the other one with sticky paper in a couple of buttons. We will not recomend, because is not expensive but it is a not memorable at all.

8

Aaron

11 ott 2023

·

Soggiorno di 1 notte

It was cheap and felt like it. If you are looking for something one step up from a hostel then this is ideal for you. One of the lifts was broken, the other was so small i barely fit in with a single bag of luggage

It was cheap and felt like it. If you are looking for something one step up from a hostel then this is ideal for you. One of the lifts was broken, the other was so small i barely fit in with a single bag of luggage

6

Wayne

18 ago 2025

·

Soggiorno di 4 notti

easy to get to from train station and bus station. lifts not working properly and room and bathroom needs a facelift no restaurant or bar facilities.

easy to get to from train station and bus station. lifts not working properly and room and bathroom needs a facelift no restaurant or bar facilities.

4

Melissa

7 ott 2023

·

Soggiorno di 7 notti

The elevator only goes to the 3rd floor, but there are 4 floors, the street has constant sirens going up and down, there was no phone, the smoke detector wasn’t attached to the ceiling, the kettle didn’t turn off without being unplugged, there was no water pressure, and there was no shower curtain.

The elevator only goes to the 3rd floor, but there are 4 floors, the street has constant sirens going up and down, there was no phone, the smoke detector wasn’t attached to the ceiling, the kettle didn’t turn off without being unplugged, there was no water pressure, and there was no shower curtain.

4

Chey

5 giu 2023

·

Soggiorno di 2 notti

Very conveniently located near the train station (2 minute walk away). The elevator could only fit two people and wasn’t working. One was out of order and the other stopped working on the last day. Our door would only close if we slammed it and the bathroom was covered in mould. The staff were lovely and helpful however I’m assuming it was the hotel manager wasn’t very kind to them

Very conveniently located near the train station (2 minute walk away). The elevator could only fit two people and wasn’t working. One was out of order and the other stopped working on the last day. Our door would only close if we slammed it and the bathroom was covered in mould. The staff were lovely and helpful however I’m assuming it was the hotel manager wasn’t very kind to them

4

Russ

21 giu 2024

·

Soggiorno di 1 notte

Lifts were filthy. Rooms old and worn and not the cleanest. Although it had tea and coffee and a cup . The room had no kettle . Tv had no remote . Outside and reception looks nice but once you enter the lifts it’s a different story .

Lifts were filthy. Rooms old and worn and not the cleanest. Although it had tea and coffee and a cup . The room had no kettle . Tv had no remote . Outside and reception looks nice but once you enter the lifts it’s a different story .

2

Thomas

17 nov 2025

·

Soggiorno di 1 notte

Let's start this review with the good parts, you get a room. Now onto the rest of it. This review is purely based on what we experienced in common areas and our room '203' which was a twin room. 1) One of the elevators was out of order, and the other was so small you would be able to fit 2 people max without luggage 2) Didn't take the elevator cause of point 1 so walked the stairs to the 2nd floor, and the stairwell smelt incredibly fusty, like it hadn't been cleaned in ages. 3) Got to the room which had a tiny bathroom, covered in black mould with the toilet seat incredibly loose such that when I sat down on it without knowing this, I almost fell off. 4) Poorly kept room with stains on the wall, areas that need filling, a broken mirror with stickers on it, and a broken window. There is also no bin in the room, so if you were to have a drink, or snacks then good luck finding somewhere to put the rubbish after. 5) Terrible mattresses such that when I laid down on it there was no support, and with it having a metal frame underneath, I felt the entire bed frame all night. The other bed was better, but same situation with the mattress, was just lucky it was on a divan base. Needless to say, I will never stay here again, and would not recommend to anyone. But, think it will look good when it's finished.

Let's start this review with the good parts, you get a room. Now onto the rest of it. This review is purely based on what we experienced in common areas and our room '203' which was a twin room. 1) One of the elevators was out of order, and the other was so small you would be able to fit 2 people max without luggage 2) Didn't take the elevator cause of point 1 so walked the stairs to the 2nd floor, and the stairwell smelt incredibly fusty, like it hadn't been cleaned in ages. 3) Got to the room which had a tiny bathroom, covered in black mould with the toilet seat incredibly loose such that when I sat down on it without knowing this, I almost fell off. 4) Poorly kept room with stains on the wall, areas that need filling, a broken mirror with stickers on it, and a broken window. There is also no bin in the room, so if you were to have a drink, or snacks then good luck finding somewhere to put the rubbish after. 5) Terrible mattresses such that when I laid down on it there was no support, and with it having a metal frame underneath, I felt the entire bed frame all night. The other bed was better, but same situation with the mattress, was just lucky it was on a divan base. Needless to say, I will never stay here again, and would not recommend to anyone. But, think it will look good when it's finished.

6

Diana

9 ott 2023

·

Soggiorno di 1 notte

Did not have a remote control for TV, but was able to get one without a back, and had to sometimes push the battery in. It also would not turn off the TV, but we could turn it off manually. One of the elevators did not go to the 3rd floor, but we did not know until we were in it that it did not go to floor 3. Third floor was littered with items for construction along hall wall. Your shower curtain needs to be moved closer to the ground to prevent water from leaking onto the floor.

Did not have a remote control for TV, but was able to get one without a back, and had to sometimes push the battery in. It also would not turn off the TV, but we could turn it off manually. One of the elevators did not go to the 3rd floor, but we did not know until we were in it that it did not go to floor 3. Third floor was littered with items for construction along hall wall. Your shower curtain needs to be moved closer to the ground to prevent water from leaking onto the floor.

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Pulizia

La pulizia è una preoccupazione ricorrente: molte recensioni menzionano muffa, odori forti, superfici macchiate e stanze pulite in modo insufficiente. Diversi ospiti segnalano anche la presenza di parassiti come cimici dei letti e topi.

Recensioni degli ospiti correlate

2

Thomas

26 dic 2024

·

Soggiorno di 1 notte

Mould on all appliances, did not look same as photos, plastic bag over smoke alarm and walls covered in smoke damage from previous guests smoking in the room, tampon found on floor in room, so bad that we left 15 mins after we arrived, should close down it was that bad

Mould on all appliances, did not look same as photos, plastic bag over smoke alarm and walls covered in smoke damage from previous guests smoking in the room, tampon found on floor in room, so bad that we left 15 mins after we arrived, should close down it was that bad

2

Robert

18 apr 2025

·

Soggiorno di 1 notte

Shockingly dirty

Shockingly dirty

2

James

3 lug 2025

·

Soggiorno di 2 notti

I have rarely encountered such a filthy, bug ridden and disgustingly unpleasant place as this. The dirt was staggering. The shower was broken The staff didn’t give a damn The place smelled of stale smoke and takeaways Clear evidence of rats

I have rarely encountered such a filthy, bug ridden and disgustingly unpleasant place as this. The dirt was staggering. The shower was broken The staff didn’t give a damn The place smelled of stale smoke and takeaways Clear evidence of rats

2

Victoria

15 lug 2025

·

Soggiorno di 6 notti

The hotel is really sort of dreadful. No ac and open window means lots of noise and light all night. The rooms are dilapidated, tiny, hot, and grimy. The hallways are absolutely filthy with mouldering towels, garbage, and odors. There was a discarded a water bottle partially filled with what I’m assuming was urine that sat in the corner of one hallway all week. The walls are paper thin, 1/2 the light don’t work and there is not hotel safe in the room which believe me you would want one. Staff was nice enough and area was convenient but facility felt like a flop house.

The hotel is really sort of dreadful. No ac and open window means lots of noise and light all night. The rooms are dilapidated, tiny, hot, and grimy. The hallways are absolutely filthy with mouldering towels, garbage, and odors. There was a discarded a water bottle partially filled with what I’m assuming was urine that sat in the corner of one hallway all week. The walls are paper thin, 1/2 the light don’t work and there is not hotel safe in the room which believe me you would want one. Staff was nice enough and area was convenient but facility felt like a flop house.

2

Uma

15 giu 2023

·

Soggiorno di 1 notte

It was not very pleasant waking up to a mouse in the hotel room. Staff seemed concerned about this but just shows the state of the hotel.

It was not very pleasant waking up to a mouse in the hotel room. Staff seemed concerned about this but just shows the state of the hotel.

2

Peter

15 ott 2025

·

Soggiorno di 1 notte

I used to be a travel writer and have been to hotels all over the world - Africa, Asia, etc. This one is an utter disgrace - how you can promote this on your website I do not know. You should hang your heads in shame. Filthy, dilapidated, no services, old beer cans in the room, the shower was like a fine drizzle on a murky Monday in January. An utter disgrace.

I used to be a travel writer and have been to hotels all over the world - Africa, Asia, etc. This one is an utter disgrace - how you can promote this on your website I do not know. You should hang your heads in shame. Filthy, dilapidated, no services, old beer cans in the room, the shower was like a fine drizzle on a murky Monday in January. An utter disgrace.

2

Richard

27 mag 2024

·

Soggiorno di 2 notti

I got bitten by bed bugs all over my body! Disgusting!

I got bitten by bed bugs all over my body! Disgusting!

2

karl

13 ott 2024

·

Soggiorno di 2 notti

Mold everywhere in the room and bathroom. Do not stay!

Mold everywhere in the room and bathroom. Do not stay!

2

Mahrukh

22 ott 2024

·

Soggiorno di 5 notti

BED BUGS!! Do not book this hotel for your stay - staff is so unprofessional, the building is so run down, bathroom shower was broken, and the bed bugs that bit me everywhere!!! The only positive point is the location with the metro station a couple mins walk down the road!

BED BUGS!! Do not book this hotel for your stay - staff is so unprofessional, the building is so run down, bathroom shower was broken, and the bed bugs that bit me everywhere!!! The only positive point is the location with the metro station a couple mins walk down the road!

2

Noah

25 set 2025

·

Soggiorno di 3 notti

When we arrived they gave us a riom that had nit been cleaned. After complaining we were put in another room. This room wasn't great either. There is mold in the bathroom and in the vent, the bath had nit been cleaned , there is marks all over the walls and we kept finding hair everywhere. Needless to say, we are very disappointed with our stay.

When we arrived they gave us a riom that had nit been cleaned. After complaining we were put in another room. This room wasn't great either. There is mold in the bathroom and in the vent, the bath had nit been cleaned , there is marks all over the walls and we kept finding hair everywhere. Needless to say, we are very disappointed with our stay.

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Camere

Le camere sono piccole, datate e spesso eccessivamente calde a causa della mancanza di aria condizionata; aprire le finestre fa entrare molto rumore dalla strada e alcune non si chiudono correttamente. Gli ospiti segnalano frequentemente arredi rotti e materassi usurati, con poche prese di corrente.

Recensioni degli ospiti correlate

4

Terrie

3 lug 2023

·

Soggiorno di 3 notti

Photos on hotel website were definitely taken a few years ago. Expensive room rate for the condition of the rooms. The reception area looked ok, easy check in, very polite staff. The rooms are very compact with a vinyl flooring (which I don’t mind) but was very dusty, I understand the need to easily clean between the days. The window latches didn’t fit properly so couldn’t secure the window and we were at the back of the building wi to a fence close by to window. The room was so warm with no fan or air on. Bed was fairly comfy but because it’s pushed into a corner access is only on one side which is a pain with two to get in. The bathroom is very dated, shower was difficult to get the water temp right as the taps only turned on a little bit. No ventilation in the bathroom despite a vent on a wall. Toilet seat was loose. It looks very tired and damaged where things have been changed but looks like rooms have been altered to create more rooms. We booked for 2 adults and had the right amount of bath towels but no hand towel. Only 1 cup and 1 glass. It was in a good location for the tubes in to Hyde park etc

Photos on hotel website were definitely taken a few years ago. Expensive room rate for the condition of the rooms. The reception area looked ok, easy check in, very polite staff. The rooms are very compact with a vinyl flooring (which I don’t mind) but was very dusty, I understand the need to easily clean between the days. The window latches didn’t fit properly so couldn’t secure the window and we were at the back of the building wi to a fence close by to window. The room was so warm with no fan or air on. Bed was fairly comfy but because it’s pushed into a corner access is only on one side which is a pain with two to get in. The bathroom is very dated, shower was difficult to get the water temp right as the taps only turned on a little bit. No ventilation in the bathroom despite a vent on a wall. Toilet seat was loose. It looks very tired and damaged where things have been changed but looks like rooms have been altered to create more rooms. We booked for 2 adults and had the right amount of bath towels but no hand towel. Only 1 cup and 1 glass. It was in a good location for the tubes in to Hyde park etc

6

Shannon

19 nov 2023

·

Soggiorno di 3 notti

Situated not far from earls court which was a plus. Comfortable bed. Bathroom is not in great shape. Loose racks and looks dirty. The heater would not adjust so it was so hot in the room. The windows had to be open and it was quite noisy from the street late at night and construction early in the morning even on the weekend. I might choose the area again but not this hotel.

Situated not far from earls court which was a plus. Comfortable bed. Bathroom is not in great shape. Loose racks and looks dirty. The heater would not adjust so it was so hot in the room. The windows had to be open and it was quite noisy from the street late at night and construction early in the morning even on the weekend. I might choose the area again but not this hotel.

4

Robert

17 lug 2024

·

Soggiorno di 1 notte

Room very small, not overly clean or in good condition, bed has seen better days, huge crater in middle. No hangers in wardrobe. Only one double socket. No spoons.

Room very small, not overly clean or in good condition, bed has seen better days, huge crater in middle. No hangers in wardrobe. Only one double socket. No spoons.

4

Thomas

27 ott 2024

·

Soggiorno di 1 notte

The shower was freezing and when we checked out I told them and they said, we know the whole hotel boiler was gone and is on now, I said it does not help we have left now. Not very sorry and very unclean.

The shower was freezing and when we checked out I told them and they said, we know the whole hotel boiler was gone and is on now, I said it does not help we have left now. Not very sorry and very unclean.

2

Beckett

2 lug 2023

·

Soggiorno di 1 notte

Unfortunately this stay left a lot to be desired. After check in arrived on our floor to be confronted by a mountain of towels, that didn’t move. The corridors were tatty, dirty and incredibly hot. The room itself had a double bed crammed into a space you could only access from one side. The walls had a serious condensation/ damp issue. No air con or fan, fortunately the main windows were wide open letting cool air, but not being able to shut the upper window meant we couldn’t sleep because of the mass of street noise outside. As you plug in and out of the solitary double socket sparking can be heard, you have to move the socket around before anything works. Finally as we left the hotel a huge argument was raging in reception. We got out quick, best to avoid this place needs a lot of investment to straighten it out.

Unfortunately this stay left a lot to be desired. After check in arrived on our floor to be confronted by a mountain of towels, that didn’t move. The corridors were tatty, dirty and incredibly hot. The room itself had a double bed crammed into a space you could only access from one side. The walls had a serious condensation/ damp issue. No air con or fan, fortunately the main windows were wide open letting cool air, but not being able to shut the upper window meant we couldn’t sleep because of the mass of street noise outside. As you plug in and out of the solitary double socket sparking can be heard, you have to move the socket around before anything works. Finally as we left the hotel a huge argument was raging in reception. We got out quick, best to avoid this place needs a lot of investment to straighten it out.

2

Geetha

15 lug 2025

·

Soggiorno di 2 notti

Stuffy room with poor maintenance. No A/C.

Stuffy room with poor maintenance. No A/C.

2

Victoria

15 lug 2025

·

Soggiorno di 6 notti

The hotel is really sort of dreadful. No ac and open window means lots of noise and light all night. The rooms are dilapidated, tiny, hot, and grimy. The hallways are absolutely filthy with mouldering towels, garbage, and odors. There was a discarded a water bottle partially filled with what I’m assuming was urine that sat in the corner of one hallway all week. The walls are paper thin, 1/2 the light don’t work and there is not hotel safe in the room which believe me you would want one. Staff was nice enough and area was convenient but facility felt like a flop house.

The hotel is really sort of dreadful. No ac and open window means lots of noise and light all night. The rooms are dilapidated, tiny, hot, and grimy. The hallways are absolutely filthy with mouldering towels, garbage, and odors. There was a discarded a water bottle partially filled with what I’m assuming was urine that sat in the corner of one hallway all week. The walls are paper thin, 1/2 the light don’t work and there is not hotel safe in the room which believe me you would want one. Staff was nice enough and area was convenient but facility felt like a flop house.

4

Stella

30 set 2024

·

Soggiorno di 2 notti

Windows with gaps, cold during the day, very hot at night, no plugs.

Windows with gaps, cold during the day, very hot at night, no plugs.

6

Ricardo

22 set 2024

·

Soggiorno di 1 notte

Good location but very tired looking hotel and rooms. Most disappointing factor was the lack of towel animals in the room. That was a big selling point for us so obviously we were upset. Water flow in our shower was nonexistent.

Good location but very tired looking hotel and rooms. Most disappointing factor was the lack of towel animals in the room. That was a big selling point for us so obviously we were upset. Water flow in our shower was nonexistent.

6

Ema

24 feb 2025

·

Soggiorno di 2 notti

The room was too hot but if you opened the window it was noisy. Did have a problem with a leaving toilet which was resolved very quickly. Generally clean but pipework and skirtings dusty

The room was too hot but if you opened the window it was noisy. Did have a problem with a leaving toilet which was resolved very quickly. Generally clean but pipework and skirtings dusty

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Servizio

Il servizio è incostante: alcuni ospiti hanno trovato il personale cordiale e disponibile, mentre altri hanno riscontrato una reception lenta o poco reattiva e una gestione problematica delle richieste.

Recensioni degli ospiti correlate

4

Matt

3 dic 2023

·

Soggiorno di 1 notte

The room was pretty good except the shower was old and hard to get a decent temperature. Staff were friendly enough but I was awoken at 1.30am as they had allocated my room to someone else! Quite unacceptable really.

The room was pretty good except the shower was old and hard to get a decent temperature. Staff were friendly enough but I was awoken at 1.30am as they had allocated my room to someone else! Quite unacceptable really.

4

Kimberly

25 lug 2025

·

Soggiorno di 1 notte

We left early due to safety concerns. We stayed at Hotel Lily with our children and checked out early after a very disturbing incident. Around 6:10 a.m., the fire alarm was pulled. In the lobby, we encountered a woman calling for help. Her partner appeared to have been assaulted, and she claimed that the hotel had allowed a group of men into her room. She said those men attacked her partner and pulled the fire alarm as they left. This was incredibly unsettling, especially while traveling with children. We no longer felt comfortable staying and chose to leave. The hotel staff did not offer any clear communication or support during the situation. I would not recommend this hotel for families or anyone concerned about basic guest safety.

We left early due to safety concerns. We stayed at Hotel Lily with our children and checked out early after a very disturbing incident. Around 6:10 a.m., the fire alarm was pulled. In the lobby, we encountered a woman calling for help. Her partner appeared to have been assaulted, and she claimed that the hotel had allowed a group of men into her room. She said those men attacked her partner and pulled the fire alarm as they left. This was incredibly unsettling, especially while traveling with children. We no longer felt comfortable staying and chose to leave. The hotel staff did not offer any clear communication or support during the situation. I would not recommend this hotel for families or anyone concerned about basic guest safety.

2

Mathias

30 nov 2025

·

Soggiorno di 4 notti

Worst stay ever. First of all, the radiator was broken — it was 40 degrees in the room, and when we told the receptionist, he almost got annoyed at having to help and explained that it would turn off at 12. There were mold fungus and it was overall extremely disgusting. After the first night, we were woken up by a woman who sounded like she was being beaten by her boyfriend, and I had to go knock on their door at 6 in the morning — after that, my partner and I fled from this hotel and couldn’t get a full refund even though we were only there from Thursday to Friday. Terrible experience — stay away from this place.

Worst stay ever. First of all, the radiator was broken — it was 40 degrees in the room, and when we told the receptionist, he almost got annoyed at having to help and explained that it would turn off at 12. There were mold fungus and it was overall extremely disgusting. After the first night, we were woken up by a woman who sounded like she was being beaten by her boyfriend, and I had to go knock on their door at 6 in the morning — after that, my partner and I fled from this hotel and couldn’t get a full refund even though we were only there from Thursday to Friday. Terrible experience — stay away from this place.

6

Adele

29 nov 2024

·

Soggiorno di 1 notte

It was fine. Considering the room was about half the price of most other local hotels, I was happy with it- it was secure, warm, comfy bed and decent en suite bathroom. Sure it was on the basic side and not spotlessly clean, but it did the job for somewhere to get a good night’s sleep. It isn’t a destination hotel, but doesn’t pretend to be. Reception staff were friendly and helpful and it’s really near public transport.

It was fine. Considering the room was about half the price of most other local hotels, I was happy with it- it was secure, warm, comfy bed and decent en suite bathroom. Sure it was on the basic side and not spotlessly clean, but it did the job for somewhere to get a good night’s sleep. It isn’t a destination hotel, but doesn’t pretend to be. Reception staff were friendly and helpful and it’s really near public transport.

4

Emma

5 ott 2025

·

Soggiorno di 1 notte

We had no electricity we had to go and ask for them to sort this out. My bathroom door was falling off, I had no button on my toilet to flush it. Very small room. The person at the service desk wasn’t very helpful, maybe greet your guest with a smile.

We had no electricity we had to go and ask for them to sort this out. My bathroom door was falling off, I had no button on my toilet to flush it. Very small room. The person at the service desk wasn’t very helpful, maybe greet your guest with a smile.

8

melanie

24 apr 2025

·

Soggiorno di 3 notti

Very staff, convenient location and value for money if you are looki g for cheap accommodation in London.

Very staff, convenient location and value for money if you are looki g for cheap accommodation in London.

2

Daniel

19 lug 2025

·

Soggiorno di 2 notti

Bad service in front desk

Bad service in front desk

6

Stephen

27 ago 2024

·

Soggiorno di 5 notti

The hotel is nice, but could use some love. For a few days, we managed. The hotel staff was nice and it was easy to get into town with the stations being close by.

The hotel is nice, but could use some love. For a few days, we managed. The hotel staff was nice and it was easy to get into town with the stations being close by.

4

Emil Krog

1 lug 2023

·

Soggiorno di 4 notti

The Hotel Lily does not live up to the description and the images. We stayed for 4 nights as a family. The only good thing is the location which is quite central. The beds were made and new towels one time which was ok. However, Hotel Lily needs to make a serious step up. - The hotel fire alarm started 7.15 AM for 10-15 seconds. No action were done, no info, nothing. - The room smelled bad, a mixture of urin and sun lotion. - The toilet door could not close at all. - The room was dirty - The room (and hotel in general) was worn down - Damages all over the room - Upon arrival, there were unclean coffee cups in the room, still containing coffee... - Glitter and dirt on the floor - Trash under and on the side of beds (balloons, icecream leftovers, etc) - People smoking cigarets and weed outside the window, which made the whole room smell bad. - Window had to be kept open due to extreme heat in the hotel. Hotel could provide cheap ventilator but didnt. - Service none existing - Beds really bad - Worst bed we have ever slept in - One can feel the springs right up the body. Would strongly recommend finding alternatives. Could be a decent place if it was operated by staff that cares. The price and the quality is a missmatch, price per night should be 50 pounds tops (we paid around 140).

The Hotel Lily does not live up to the description and the images. We stayed for 4 nights as a family. The only good thing is the location which is quite central. The beds were made and new towels one time which was ok. However, Hotel Lily needs to make a serious step up. - The hotel fire alarm started 7.15 AM for 10-15 seconds. No action were done, no info, nothing. - The room smelled bad, a mixture of urin and sun lotion. - The toilet door could not close at all. - The room was dirty - The room (and hotel in general) was worn down - Damages all over the room - Upon arrival, there were unclean coffee cups in the room, still containing coffee... - Glitter and dirt on the floor - Trash under and on the side of beds (balloons, icecream leftovers, etc) - People smoking cigarets and weed outside the window, which made the whole room smell bad. - Window had to be kept open due to extreme heat in the hotel. Hotel could provide cheap ventilator but didnt. - Service none existing - Beds really bad - Worst bed we have ever slept in - One can feel the springs right up the body. Would strongly recommend finding alternatives. Could be a decent place if it was operated by staff that cares. The price and the quality is a missmatch, price per night should be 50 pounds tops (we paid around 140).

10

Rose Ann

21 set 2024

·

Soggiorno di 2 notti

I book a twin room for two nights, the hotel staff has been friendly and helpful , the room has been clean, quite overnight, close to transportation, for the money what we paid we couldn’t ask for more. For a 2 stars hotel they have from me 5 stars review. Thank you Hotel Lily team for everything, see you next time.

I book a twin room for two nights, the hotel staff has been friendly and helpful , the room has been clean, quite overnight, close to transportation, for the money what we paid we couldn’t ask for more. For a 2 stars hotel they have from me 5 stars review. Thank you Hotel Lily team for everything, see you next time.

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Posizione

La posizione è un aspetto positivo costante, con frequenti menzioni di brevi passeggiate dalle stazioni di West Brompton ed Earl’s Court e facile accesso a eventi e alle principali attrazioni.

Recensioni degli ospiti correlate

6

David

8 lug 2023

·

Soggiorno di 2 notti

The hotel was in a good location near the tube station and the on-site parking was very convenient. Staff were also very helpful. However, the noise outside was loud even into the early hours on the main road side with our window unable to close properly. Also, the bathroom needed some attention with a missing flush button on toilet, loose bath panelling and no plug on the sink. Fire alarms also went off more than once in the early hours which reception said was usually other guests smoking in their room. Overall, though the stay was ok for what we required.

The hotel was in a good location near the tube station and the on-site parking was very convenient. Staff were also very helpful. However, the noise outside was loud even into the early hours on the main road side with our window unable to close properly. Also, the bathroom needed some attention with a missing flush button on toilet, loose bath panelling and no plug on the sink. Fire alarms also went off more than once in the early hours which reception said was usually other guests smoking in their room. Overall, though the stay was ok for what we required.

10

Fernando

18 ago 2024

·

Soggiorno di 1 notte

I had a problem with my accommodation through another application and when I arrived at the hotel they allowed me to check in before the established time, the reception was very friendly and the room was clean, close to restaurants and train station, good price.

I had a problem with my accommodation through another application and when I arrived at the hotel they allowed me to check in before the established time, the reception was very friendly and the room was clean, close to restaurants and train station, good price.

6

Nasreddine

10 ago 2025

·

Soggiorno di 2 notti

Good location

Good location

10

Dean

12 ago 2025

·

Soggiorno di 3 notti

Great nights stay close for Chelsea games

Great nights stay close for Chelsea games

8

melanie

24 apr 2025

·

Soggiorno di 3 notti

Very staff, convenient location and value for money if you are looki g for cheap accommodation in London.

Very staff, convenient location and value for money if you are looki g for cheap accommodation in London.

10

Justin

30 set 2023

·

Soggiorno di 6 notti

Been here before. Good location.

Been here before. Good location.

8

David

27 ott 2024

·

Soggiorno di 1 notte

Convenient location.

Convenient location.

10

Guillermo

26 set 2024

·

Soggiorno di 7 notti

Very good relationship price-quality. The hotel is quite old, but comfortable and very centric, close to Earl´s Court and West Brompton underground stations.

Very good relationship price-quality. The hotel is quite old, but comfortable and very centric, close to Earl´s Court and West Brompton underground stations.

8

Andre

14 nov 2025

·

Soggiorno di 1 notte

.location

.location

8

Leianne

25 set 2023

·

Soggiorno di 3 notti

This property was ok for the price, good location, next to west Brompton train station. Staff were friendly to me.

This property was ok for the price, good location, next to west Brompton train station. Staff were friendly to me.

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Ristorazione

Il servizio di ristorazione in loco è molto limitato o assente; molte recensioni notano la mancanza di colazione e l'assenza di ristorante o bar. La preparazione per bevande calde in camera è incostante, con segnalazioni di bollitori, tazze o cucchiaini mancanti.

Recensioni degli ospiti correlate

4

Ingrid

24 set 2023

·

Soggiorno di 1 notte

Felt very unsafe with drunk guests walking and shouting through corridors and car park late at night, staff did their best… hotel needs lots of repairs, at least sheets where clean. Very cheap and now I know the reason.

Felt very unsafe with drunk guests walking and shouting through corridors and car park late at night, staff did their best… hotel needs lots of repairs, at least sheets where clean. Very cheap and now I know the reason.

4

Matthew

14 set 2024

·

Soggiorno di 1 notte

I had a flight cancellation and had to find a room last minute. The double single room I booked was not worth the rate. The shower was broken, toilet had a broken handle, no kettle for coffee or tea, and the beds were poor with springs very apparent in the mattress. The room itself had a lot of damage and wear issues as well. I slept in my clothes as opposed to in the bed.

I had a flight cancellation and had to find a room last minute. The double single room I booked was not worth the rate. The shower was broken, toilet had a broken handle, no kettle for coffee or tea, and the beds were poor with springs very apparent in the mattress. The room itself had a lot of damage and wear issues as well. I slept in my clothes as opposed to in the bed.

6

Mark

22 ott 2025

·

Soggiorno di 1 notte

I have stayed at Hotel Lily many times since the days when the Earls Court exhibition centre was at its busiest. The exhibition centre has long gone but Hotel Lily remains. It has always been legendary in its simplicity and grubbiness. It has appeal for a good location, a Tetris style car park and zero frills. It used to have a good basic breakfast and the car park was free to hotel users. There is no breakfast and the car park needs paying for (about £24 for a day). Don’t get me wrong we like Hotel Lily, but don’t book here and criticise the tired rooms. The bed and toilet were clean so there is some basic facilities. There was coffee sachets, milk and teabags (no kettle) and two small bars of soap (no shower gel or shampoo). Best of all there was a bath. All in all it is a gem that locals know of, which may one day get a fabulous clean and refurb. For now appreciate it is cheap and okay for a one night stay. No space to swing a cat, but fortunately cats are not allowed.

I have stayed at Hotel Lily many times since the days when the Earls Court exhibition centre was at its busiest. The exhibition centre has long gone but Hotel Lily remains. It has always been legendary in its simplicity and grubbiness. It has appeal for a good location, a Tetris style car park and zero frills. It used to have a good basic breakfast and the car park was free to hotel users. There is no breakfast and the car park needs paying for (about £24 for a day). Don’t get me wrong we like Hotel Lily, but don’t book here and criticise the tired rooms. The bed and toilet were clean so there is some basic facilities. There was coffee sachets, milk and teabags (no kettle) and two small bars of soap (no shower gel or shampoo). Best of all there was a bath. All in all it is a gem that locals know of, which may one day get a fabulous clean and refurb. For now appreciate it is cheap and okay for a one night stay. No space to swing a cat, but fortunately cats are not allowed.

4

David

25 ott 2025

·

Soggiorno di 1 notte

Tv not working. No kettle only 1 cup.curtin ripped .

Tv not working. No kettle only 1 cup.curtin ripped .

4

Geoff

4 ago 2023

·

Soggiorno di 1 notte

Down at heel and no breakfast available.

Down at heel and no breakfast available.

6

Wayne

18 ago 2025

·

Soggiorno di 4 notti

easy to get to from train station and bus station. lifts not working properly and room and bathroom needs a facelift no restaurant or bar facilities.

easy to get to from train station and bus station. lifts not working properly and room and bathroom needs a facelift no restaurant or bar facilities.

4

Russ

21 giu 2024

·

Soggiorno di 1 notte

Lifts were filthy. Rooms old and worn and not the cleanest. Although it had tea and coffee and a cup . The room had no kettle . Tv had no remote . Outside and reception looks nice but once you enter the lifts it’s a different story .

Lifts were filthy. Rooms old and worn and not the cleanest. Although it had tea and coffee and a cup . The room had no kettle . Tv had no remote . Outside and reception looks nice but once you enter the lifts it’s a different story .

2

Jane

30 giu 2023

·

Soggiorno di 1 notte

The reception staff was helpful and pleasant. Poor facilities, cracked and broken bathroom tiles, no plug for basin or bath, no bracket to hang the shower attachment, poor water pressure so no shower facility, No working TV, curtains hanging of the rail, dirty valances on the beds, poor quality mattresses. Not worth the price. No breakfast or any dining facilities.

The reception staff was helpful and pleasant. Poor facilities, cracked and broken bathroom tiles, no plug for basin or bath, no bracket to hang the shower attachment, poor water pressure so no shower facility, No working TV, curtains hanging of the rail, dirty valances on the beds, poor quality mattresses. Not worth the price. No breakfast or any dining facilities.

6

Kimberley

28 set 2025

·

Soggiorno di 1 notte

Basic room No toiletries provided no kettle although tea and coffee were. Which is no good without a kettle

Basic room No toiletries provided no kettle although tea and coffee were. Which is no good without a kettle

6

Maggie

10 set 2023

·

Soggiorno di 1 notte

Good location very close to tube. Friendly and helpful staff Poor facilities in room broken cups no spoons , no glasses in bathroom . Kettle in poor condition

Good location very close to tube. Friendly and helpful staff Poor facilities in room broken cups no spoons , no glasses in bathroom . Kettle in poor condition

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2

Antonio

5 ott 2025

·

Soggiorno di 3 notti

Esperienza disastrosa: un “hotel” da chiudere immediatamente Non so nemmeno da dove cominciare. In tutta la mia vita non mi è mai capitato di soggiornare in un posto così indecente. Definirlo hotel è un insulto: un ostello, persino un rifugio di emergenza, offrirebbero sicuramente più comfort, pulizia e dignità. Al momento del check-in, siamo stati accolti senza neanche un saluto. Il personale si è dimostrato scortese e completamente privo di professionalità. A peggiorare ulteriormente la situazione, durante l’attesa della stanza, due agenti di polizia sono entrati nella struttura alla ricerca di un sospetto. Una scena surreale che ha immediatamente alzato il livello di allerta e disagio. La stanza? Un incubo. Sporca, trascurata, fatiscente. A terra c’erano pillole, capelli e sporcizia varia. La finestra, in ferro arrugginito, non si chiudeva: sembrava non essere mai stata sostituita negli ultimi 50 anni. I letti avevano una tappezzeria vecchia, strappata e visibilmente sporca. Semplicemente disgustoso. Il bagno era una barzelletta: una porta tipo stalla, la maniglia della porta d’ingresso che si staccava dall’interno con il rischio concreto di rimanere chiusi dentro. Una situazione a dir poco inaccettabile. Ho scattato delle foto per documentare tutto, ma purtroppo il sito non consente di caricarle. Un vero peccato, perché mostrerebbero chiaramente il livello indegno di questa struttura. Mi auguro sinceramente che un simile luogo venga chiuso al più presto.

Esperienza disastrosa: un “hotel” da chiudere immediatamente Non so nemmeno da dove cominciare. In tutta la mia vita non mi è mai capitato di soggiornare in un posto così indecente. Definirlo hotel è un insulto: un ostello, persino un rifugio di emergenza, offrirebbero sicuramente più comfort, pulizia e dignità. Al momento del check-in, siamo stati accolti senza neanche un saluto. Il personale si è dimostrato scortese e completamente privo di professionalità. A peggiorare ulteriormente la situazione, durante l’attesa della stanza, due agenti di polizia sono entrati nella struttura alla ricerca di un sospetto. Una scena surreale che ha immediatamente alzato il livello di allerta e disagio. La stanza? Un incubo. Sporca, trascurata, fatiscente. A terra c’erano pillole, capelli e sporcizia varia. La finestra, in ferro arrugginito, non si chiudeva: sembrava non essere mai stata sostituita negli ultimi 50 anni. I letti avevano una tappezzeria vecchia, strappata e visibilmente sporca. Semplicemente disgustoso. Il bagno era una barzelletta: una porta tipo stalla, la maniglia della porta d’ingresso che si staccava dall’interno con il rischio concreto di rimanere chiusi dentro. Una situazione a dir poco inaccettabile. Ho scattato delle foto per documentare tutto, ma purtroppo il sito non consente di caricarle. Un vero peccato, perché mostrerebbero chiaramente il livello indegno di questa struttura. Mi auguro sinceramente che un simile luogo venga chiuso al più presto.

2

francesca romana

10 lug 2025

·

Soggiorno di 5 notti

L'Hotel si presenta come una struttura fatiscente al limite dei parametri minimi sulla sicurezza. Gli ascensori arrivano massimo al 3° piano, ma l'albergo ne conta 4. Inoltre, non tutti i piani sono serviti da questi strumenti: i piani sono segnalati con del nastro adesivo sul tasto indicante il piano. Le camere non hanno aria condizionata, ma la parte peggiore è la pulizia e la manuntenzione. I sanitari del bagno non sono MAI stati lavati per ben 6 giorni. Il bagno aveva un sottolavello a cui mancava una maniglia ed era sporco di schizzi di sapone. Nello spazio tra lavello e muro c'era sporcizia di mesi. Schizzi di vernice su mobili, porte e muri stessi. Fili al vento, fuori dalle canaline e pezzi di porta sorretti da nastro adesivo, che, evidentemente, viene regalato ai gestori visto l'uso copioso che ne fanno. Una notte è anche suonato l' allarme antincendio e il ragazzo alla reception non sapeva assolutamemte cosa fare. La.cosa peggiore è stata, comunque la risposta di Expedia, che mi ha liquidato con un "condivida la sua recensione" e un accredito a mo' di mancia, ma soprattutto che le foto (quelle che trovate aggiunte) non davano un' idea chiara della situazione della struttura. Vergognoso!

L'Hotel si presenta come una struttura fatiscente al limite dei parametri minimi sulla sicurezza. Gli ascensori arrivano massimo al 3° piano, ma l'albergo ne conta 4. Inoltre, non tutti i piani sono serviti da questi strumenti: i piani sono segnalati con del nastro adesivo sul tasto indicante il piano. Le camere non hanno aria condizionata, ma la parte peggiore è la pulizia e la manuntenzione. I sanitari del bagno non sono MAI stati lavati per ben 6 giorni. Il bagno aveva un sottolavello a cui mancava una maniglia ed era sporco di schizzi di sapone. Nello spazio tra lavello e muro c'era sporcizia di mesi. Schizzi di vernice su mobili, porte e muri stessi. Fili al vento, fuori dalle canaline e pezzi di porta sorretti da nastro adesivo, che, evidentemente, viene regalato ai gestori visto l'uso copioso che ne fanno. Una notte è anche suonato l' allarme antincendio e il ragazzo alla reception non sapeva assolutamemte cosa fare. La.cosa peggiore è stata, comunque la risposta di Expedia, che mi ha liquidato con un "condivida la sua recensione" e un accredito a mo' di mancia, ma soprattutto che le foto (quelle che trovate aggiunte) non davano un' idea chiara della situazione della struttura. Vergognoso!

2

gianluca

7 gen 2025

·

Soggiorno di 4 notti

Locali sporchi, calcinacci e sacchi di biancheria ammassati nel corridoio, porta del bagno che non si chiudeva e sbatteva nella vasca. Buchi nei muri rattoppati con lo scotch. TV non funzionante con cavo dell'antenna tagliato.Ascensori fatiscenti, nessuna norma igienica e di sicurezza rispettata. Abbiamo chiesto di cambiare ma non è stato possibile. SCONSIGLIO DECISAMENTE. Di quanto scritto ho le foto.

Locali sporchi, calcinacci e sacchi di biancheria ammassati nel corridoio, porta del bagno che non si chiudeva e sbatteva nella vasca. Buchi nei muri rattoppati con lo scotch. TV non funzionante con cavo dell'antenna tagliato.Ascensori fatiscenti, nessuna norma igienica e di sicurezza rispettata. Abbiamo chiesto di cambiare ma non è stato possibile. SCONSIGLIO DECISAMENTE. Di quanto scritto ho le foto.

2

Nicolò

4 dic 2023

·

Soggiorno di 3 notti

Stanza piccolissima e sporca, con muri tutti rotti e fili della corrente scoperti. Bagno con ruggine ovunque e tutto messo male. Per il costo non è qualificabile una stanza del genere.

Stanza piccolissima e sporca, con muri tutti rotti e fili della corrente scoperti. Bagno con ruggine ovunque e tutto messo male. Per il costo non è qualificabile una stanza del genere.

2

james

2 settimane fa

·

Soggiorno di 1 notte

Shower dirty with soap bar covers in pubic hair. Fire doors wedged open, bags of laundry all over the place in evening. I was not expecting a lot but even worse than expected

Shower dirty with soap bar covers in pubic hair. Fire doors wedged open, bags of laundry all over the place in evening. I was not expecting a lot but even worse than expected

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Dalle 15:00 alle 00:00

Prima delle 11:00

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novembre 2026

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