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H10 Puerta de Alcalá 4 Sup

274 US$

/natt

Snitt för september

H10 Puerta de Alcalá 4 Sup - Image 1

H10 Puerta de Alcalá 4 Sup - Rum

H10 Puerta de Alcalá 4 Sup - Rum

H10 Puerta de Alcalá 4 Sup - Utsikt från rummet

H10 Puerta de Alcalá 4 Sup - Reception

Priser för H10 Puerta de Alcalá 4 Sup

Välj datum för att se priser och tillgänglighet.

274 US$

/natt

Snitt för september

Genomsnittliga priser per månad

På H10 Puerta de Alcalá 4 Sup är priset per natt i genomsnitt 153 US$ under den billigaste månaden (augusti) och 334 US$ under den dyraste månaden (maj), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på H10 Puerta de Alcalá 4 Sup efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	214 US$
februari	199 US$
mars	236 US$
april	280 US$
maj	334 US$
juni	301 US$
juli	216 US$
augusti	153 US$
september	274 US$
oktober	291 US$
november	233 US$
december	199 US$

Dyrast: maj (ca 334 US$)

Billigast: augusti (ca 153 US$)

Om detta boende

Här har du tillgång till säsongsöppen utomhuspool och kan njuta av terrassen. Detta hotell har även gratis wi-fi, conciergetjänster och en souvenirbutik eller tidningskiosk.

Parkering
Restaurang
Pool
Business center
Rumservice
Tur- och utflyktsdisk

Läge

Alcalá, 66, San Blas-Canillejas, Madrid, Comunidad de Madrid, Spanien

Calle de Alcalá (0.1 miles)

Parque del Retiro (0.2 miles)

Paseo de la Castellana (0.4 miles)

Puerta de Alcalá (0.5 miles)

Calle de Serrani (0.6 miles)

Movistar Arena (0.6 miles)

Mer platsinformation

Rumsalternativ

6

Classic-rum

Information om rummet

1 Stor Dubbelsäng

eller

2 Enkelsängar

Sovplats 2

194 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

2

Deluxe-rum - terrass - utsikt mot staden

Information om rummet

1 Extra Stor Dubbelsäng

eller

2 Enkelsängar

Sovplats 2

269 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

6

Deluxe-rum

Information om rummet

1 Extra Stor Dubbelsäng

och

1 Bäddsoffa

eller

2 Enkelsängar

och

1 Bäddsoffa

Sovplats 2

269 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

13

City-rum - utsikt mot staden

Information om rummet

1 Extra Stor Dubbelsäng

eller

2 Enkelsängar

Sovplats 2

215 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

2

Essential Double

Information om rummet

1 Stor Dubbelsäng

Sovplats 2

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

2

Classic-rum - terrass

Information om rummet

1 Stor Dubbelsäng

Sovplats 2

269 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

9

Superior-rum (2 adults + 1 child)

Information om rummet

1 Extra Stor Dubbelsäng

och

1 Bäddsoffa

eller

2 Enkelsängar

och

1 Bäddsoffa

Sovplats 2

269 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

9

Superior-rum

Information om rummet

1 Stor Dubbelsäng

och

1 Bäddsoffa

eller

2 Enkelsängar

och

1 Bäddsoffa

Sovplats 3

269 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

5

Essential Single

Information om rummet

1 Dubbelsäng

161 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

Gästrecensioner för H10 Puerta de Alcalá 4 Sup

8.8

Fantastiskt

Baserat på 3 691 verifierade recensioner

Vem bor här?

Företag

18%

Par

48%

Familj

19%

Grupper

11%

Ensamresande

2%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På H10 Puerta de Alcalá 4 Sup berömmer resenärer det utmärkta läget vid Retiro Park och Salamanca, den vänliga personalen, de moderna utrymmena och takterrassen med fantastisk utsikt, vilket gör det till en populär utgångspunkt för att utforska Madrid.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På H10 Puerta de Alcalá 4 Sup berömmer resenärer det utmärkta läget vid Retiro Park och Salamanca, den vänliga personalen, de moderna utrymmena och takterrassen med fantastisk utsikt, vilket gör det till en populär utgångspunkt för att utforska Madrid.

Rummen beskrivs ofta som rena och bekväma, även om många noterar att de är små med begränsat förvaringsutrymme eller trånga planlösningar. Vissa gäster rapporterar buller från korridorer eller utrustning och problem med temperaturkontrollen, med luftkonditionering som ibland är förinställd eller inte kyler tillräckligt. Faciliteterna inkluderar en liten plaskpool med få solsängar och tidsbegränsad tillgång, och parkering som kan kännas trång eller dyr. Sammantaget kan du förvänta dig ett stilrent, väl beläget boende där utrymmet kan vara en avvägning.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Takterrassen och baren är en höjdpunkt med panoramautsikt. Flera noterar en liten plaskpool med begränsat antal solsängar och tidsbegränsad tillgång, väldigt trång/dyr parkering och begränsat allmänt loungeutrymme.

Relaterade gästrecensioner

8

Kimberley

15 sep. 2025

·

Stannade 2 nätter

This is a nice property if you want to be close to Salamanca neighborhood and the park. The rooms have a nice amenities pack and have a nice shower with strong water pressure. The rooftop bar is a nice bonus with a small pool.

This is a nice property if you want to be close to Salamanca neighborhood and the park. The rooms have a nice amenities pack and have a nice shower with strong water pressure. The rooftop bar is a nice bonus with a small pool.

2

D

2 sep. 2023

·

Stannade 2 nätter

I've stayed at various H10 hotels and I've stayed at this one in the past and it was always a good experience. However, after my most recent experience I will not be staying at H10 hotels again. The reason I booked this hotel was for the pool and sunbeds, however, be warned, if this is your aim stay elsewhere. There are 6 sunbeds and they are bookable for one hour slots, so you could be lying there and somebody moves you on and you need to go into the room. If you do book the sunbeds you can only book one hour. This hotel should not have a solarium as the system is a disaster. Never again.

I've stayed at various H10 hotels and I've stayed at this one in the past and it was always a good experience. However, after my most recent experience I will not be staying at H10 hotels again. The reason I booked this hotel was for the pool and sunbeds, however, be warned, if this is your aim stay elsewhere. There are 6 sunbeds and they are bookable for one hour slots, so you could be lying there and somebody moves you on and you need to go into the room. If you do book the sunbeds you can only book one hour. This hotel should not have a solarium as the system is a disaster. Never again.

6

Gary

12 mars 2023

·

Stannade 2 nätter

The staff here are absolutely amazing and incredibly helpful. They seriously are by far the vest part of this place. The downside is our room had issues with the closet door being broken, the balcony door not functioning well and self-closing. There was also advertised parking, but it is for just 10 cars for a hotel at least a hundred rooms- to me, that's pretty bad and shouldn't even be mentioned if it is that proportionally low.

The staff here are absolutely amazing and incredibly helpful. They seriously are by far the vest part of this place. The downside is our room had issues with the closet door being broken, the balcony door not functioning well and self-closing. There was also advertised parking, but it is for just 10 cars for a hotel at least a hundred rooms- to me, that's pretty bad and shouldn't even be mentioned if it is that proportionally low.

10

Jaime

3 juni 2024

·

Stannade 2 nätter

Excellent location, particularly if you want to enjoy the El Retiro Park. Beautiful roof top bar. But don’t think there is a proper roof top pool. It’s more like a plunge pool (and it was quite cold - though not impossibly cold). On busy days it’s best to book a chaise lounge (which you would only get for an hour if there are many guests requesting one). But I don’t go to Madrid to suntan. So for me, it was an excellent hotel. Beds were very comfortable. Room was cool as in elegant and the in-room coffee machine and coffee very good. Breakfast is quite good as well.

Excellent location, particularly if you want to enjoy the El Retiro Park. Beautiful roof top bar. But don’t think there is a proper roof top pool. It’s more like a plunge pool (and it was quite cold - though not impossibly cold). On busy days it’s best to book a chaise lounge (which you would only get for an hour if there are many guests requesting one). But I don’t go to Madrid to suntan. So for me, it was an excellent hotel. Beds were very comfortable. Room was cool as in elegant and the in-room coffee machine and coffee very good. Breakfast is quite good as well.

10

Anamilena

25 nov. 2025

·

Stannade 1 natt

Magníficamente ubicado frente al Parque del Retiro y la Puerta de Alcalá, con un Roof Top con una maravillosa vista. Habitaciones recién renovadas, muy cómodas. En recepción, me impactó la muy profesional atención de JAVIER. Su simpatía, amabilidad, y vocación de servicio: Nos resolvió una situación que facilitó nuestro tour a Egipto mientras regresábamos nuevamente a Madrid. Nunca lo olvidaré. Katerine, la dominicana Mucama del Piso 3, muy servicial y amable! Regresariamos sin dudarlo al H10, cuando regresemos a Madrid.

Magníficamente ubicado frente al Parque del Retiro y la Puerta de Alcalá, con un Roof Top con una maravillosa vista. Habitaciones recién renovadas, muy cómodas. En recepción, me impactó la muy profesional atención de JAVIER. Su simpatía, amabilidad, y vocación de servicio: Nos resolvió una situación que facilitó nuestro tour a Egipto mientras regresábamos nuevamente a Madrid. Nunca lo olvidaré. Katerine, la dominicana Mucama del Piso 3, muy servicial y amable! Regresariamos sin dudarlo al H10, cuando regresemos a Madrid.

4

Carlos

15 juni 2025

·

Stannade 1 natt

Por el costo esperaba una habitación mas grande, el estacionamiento era minúsculo, raspé un rin y voy a tener que pagarlo a la empresa arrendadora. El costo del estacionamiento muy alto por dia.

Por el costo esperaba una habitación mas grande, el estacionamiento era minúsculo, raspé un rin y voy a tener que pagarlo a la empresa arrendadora. El costo del estacionamiento muy alto por dia.

10

Dennis

18 nov. 2025

·

Stannade 4 nätter

Staff was great as always, rooftop priceless

Staff was great as always, rooftop priceless

10

Marcela

13 feb. 2023

·

Stannade 2 nätter

Muy bien ubicado, el personal muy amable. Lo único complicado fue el parking que es muy estrecho pero lo demás todo muy bien

Muy bien ubicado, el personal muy amable. Lo único complicado fue el parking que es muy estrecho pero lo demás todo muy bien

8

Cindy Han

3 jan. 2026

·

Stannade 4 nätter

The location is a little out of the way. It is close to major park. There is a lack of lounging area. The lower level has limited seating. Primarily for people checking in and out. Upper level has some seating however it’s mostly for people who want to order from the bar food or drinks. There is nowhere just to lounge. The rooms are spacious and amenities are good. Comfortable beds and rooms are kept immaculate. The cleaning staff are fantastic.

The location is a little out of the way. It is close to major park. There is a lack of lounging area. The lower level has limited seating. Primarily for people checking in and out. Upper level has some seating however it’s mostly for people who want to order from the bar food or drinks. There is nowhere just to lounge. The rooms are spacious and amenities are good. Comfortable beds and rooms are kept immaculate. The cleaning staff are fantastic.

8

Patricia

26 juli 2025

·

Stannade 2 nätter

Hotel has great location. Pool is a tub. Food was great at the roof bar with exceptional view. We also went for late night drinks there. Staff was courteous and professional.

Hotel has great location. Pool is a tub. Food was great at the roof bar with exceptional view. We also went for late night drinks there. Staff was courteous and professional.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Frekventa lovord för mycket rena rum och allmänna utrymmen; städningen är uppmärksam. En del recensioner nämner mögel i badrummet, damm eller vissa slitna detaljer.

Relaterade gästrecensioner

6

Carla

20 aug. 2024

·

Stannade 6 nätter

This is a 3 star hotel at best. I do not recommend it and will not stay here again. The lobby is as good as it gets. Great first impression. But once you get to your room, the space is tiny and not thoroughly clean. Dated and lacking polish. Overall, the furniture and decor should be updated. The bathrooms should also be cleaned better between guests.

This is a 3 star hotel at best. I do not recommend it and will not stay here again. The lobby is as good as it gets. Great first impression. But once you get to your room, the space is tiny and not thoroughly clean. Dated and lacking polish. Overall, the furniture and decor should be updated. The bathrooms should also be cleaned better between guests.

6

Marcel

25 aug. 2025

·

Stannade 3 nätter

Lage Sehr gut. Schimmel im Bad und die WC Spüle war undicht. Personal war sehr unfreundlich.

Lage Sehr gut. Schimmel im Bad und die WC Spüle war undicht. Personal war sehr unfreundlich.

10

karissa

27 okt. 2025

·

Stannade 2 nätter

Beautiful hotel! Very clean and staff were helpful and friendly.

Beautiful hotel! Very clean and staff were helpful and friendly.

10

Monica

22 apr. 2025

·

Stannade 2 nätter

Todo muy lindo con el hotel solo el piso siempre se sentía sucio el de la habitación

Todo muy lindo con el hotel solo el piso siempre se sentía sucio el de la habitación

10

Mariano

30 maj 2025

·

Stannade 2 nätter

Excelente. Limpio, nuevo. Muy bonito.

Excelente. Limpio, nuevo. Muy bonito.

8

Cindy Han

3 jan. 2026

·

Stannade 4 nätter

The location is a little out of the way. It is close to major park. There is a lack of lounging area. The lower level has limited seating. Primarily for people checking in and out. Upper level has some seating however it’s mostly for people who want to order from the bar food or drinks. There is nowhere just to lounge. The rooms are spacious and amenities are good. Comfortable beds and rooms are kept immaculate. The cleaning staff are fantastic.

The location is a little out of the way. It is close to major park. There is a lack of lounging area. The lower level has limited seating. Primarily for people checking in and out. Upper level has some seating however it’s mostly for people who want to order from the bar food or drinks. There is nowhere just to lounge. The rooms are spacious and amenities are good. Comfortable beds and rooms are kept immaculate. The cleaning staff are fantastic.

8

Wankeun

7 jan. 2022

·

Stannade 4 nätter

매크리스가 너무 불편합니다. 침대 매트리스 위에 라텍스로 된 매트이스가 한개 더 겹쳐있는데 매트리스가 따로 움직여 너무 불편합니다 방에 먼지도 너무 많아요.

매크리스가 너무 불편합니다. 침대 매트리스 위에 라텍스로 된 매트이스가 한개 더 겹쳐있는데 매트리스가 따로 움직여 너무 불편합니다 방에 먼지도 너무 많아요.

10

patrick

3 nov. 2025

·

Stannade 3 nätter

Staff were delightful, courteous and friendly, rooms were spotless

Staff were delightful, courteous and friendly, rooms were spotless

10

Pamela

4 sep. 2025

·

Stannade 2 nätter

Very clean, great staff, good breakfast!

Very clean, great staff, good breakfast!

10

JUAN

17 juli 2024

·

Stannade 1 natt

Rooms are very nice and in great conditions. Modern lobby. Friendly staff

Rooms are very nice and in great conditions. Modern lobby. Friendly staff

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Moderna rum med bekväma sängar, men många är små med minimalt förvaringsutrymme och vissa planlösningar känns trånga. Buller från korridorer eller utrustning och tillfälliga problem med AC/temperaturen rapporteras.

Relaterade gästrecensioner

6

David

15 nov. 2025

·

Stannade 4 nätter

While the room was clean, one side of the mattress had a severe slope to it. Being a king size bed, I just moved over but the size of the bed left less than two feet between the bed and the wall. Obviously, this room (and possibly others) was designed for a queen size bed. Sure hope no one else has to sleep on that mattress. Breakfasts were the highpoint of the stay, although the staff was trained for speed, not deference to the guests walking and carrying food...

While the room was clean, one side of the mattress had a severe slope to it. Being a king size bed, I just moved over but the size of the bed left less than two feet between the bed and the wall. Obviously, this room (and possibly others) was designed for a queen size bed. Sure hope no one else has to sleep on that mattress. Breakfasts were the highpoint of the stay, although the staff was trained for speed, not deference to the guests walking and carrying food...

4

Stephanie

15 jan. 2026

·

Stannade 1 natt

This was not a 4 star hotel. The room was so small we couldn’t open our luggage. Very uncomfortable accommodations and deteriorating conditions as well. The bedroom and the bathroom needs fixing on different areas that were broken and unwell

This was not a 4 star hotel. The room was so small we couldn’t open our luggage. Very uncomfortable accommodations and deteriorating conditions as well. The bedroom and the bathroom needs fixing on different areas that were broken and unwell

6

LILLYANA

24 juni 2025

·

Stannade 3 nätter

Las habitaciones son muy pequeñas y se escucha el ruido de las demás,cuando cierran las puertas, cuando gritan, la habitación requiere actualizaciones y mejora en la decoración hoy es desorganizado los cuadros torcido, la cortina desordenada, se ve viejo.

Las habitaciones son muy pequeñas y se escucha el ruido de las demás,cuando cierran las puertas, cuando gritan, la habitación requiere actualizaciones y mejora en la decoración hoy es desorganizado los cuadros torcido, la cortina desordenada, se ve viejo.

4

OLIVIA

13 aug. 2025

·

Stannade 2 nätter

Séjour décevant. Nous avions une chambre avec terrasse au 7eme étage donc sous le rooftop : bruit insupportable jusque tard le soir. Nous sommes allés deux fois a la réception et rien n'a été fait, aucune solution ne nous a été proposés. Pour un hôtel 4 etoiles et au prix de la nuitée ce n'est pas acceptable. Point positif : la literie est exceptionnelle.

Séjour décevant. Nous avions une chambre avec terrasse au 7eme étage donc sous le rooftop : bruit insupportable jusque tard le soir. Nous sommes allés deux fois a la réception et rien n'a été fait, aucune solution ne nous a été proposés. Pour un hôtel 4 etoiles et au prix de la nuitée ce n'est pas acceptable. Point positif : la literie est exceptionnelle.

4

Carlos Antonio

13 sep. 2023

·

Stannade 1 natt

El cuarto 710, terriblemente ruidoso, está enfrente de la puerta de servicio y abastecimiento del personal del hotel y hacen muchísimo ruido desde muy temprano por lo que es imposible dormir, se pidió late check out diciendo que no habíamos podido dormir y solo nos lo dieron hasta las 3 pm, explicamos que nuestro vuelo salir en la noche y necesitábamos descansar. La terraza muy linda vale la pena y el servicio muy bueno.

El cuarto 710, terriblemente ruidoso, está enfrente de la puerta de servicio y abastecimiento del personal del hotel y hacen muchísimo ruido desde muy temprano por lo que es imposible dormir, se pidió late check out diciendo que no habíamos podido dormir y solo nos lo dieron hasta las 3 pm, explicamos que nuestro vuelo salir en la noche y necesitábamos descansar. La terraza muy linda vale la pena y el servicio muy bueno.

8

Sonia

28 nov. 2025

·

Stannade 7 nätter

Staff were nice rooms were clean and well maintained, espresso is provided in the room. Wish the room was bigger for a 3 person reservation. This area is quiet because it's 20 mins from plaza mayor, ideal if you want to stay in a less busy area but quite inconvenient if you want to be in the center most of the time.

Staff were nice rooms were clean and well maintained, espresso is provided in the room. Wish the room was bigger for a 3 person reservation. This area is quiet because it's 20 mins from plaza mayor, ideal if you want to stay in a less busy area but quite inconvenient if you want to be in the center most of the time.

8

Amelia

17 juli 2025

·

Stannade 2 nätter

The night my daughter stayed with us , The room was too small for three!!!! I know that it stated a suite but we were too uncomfortable. The room was great though ! The people in the front desk were wonderful and very helpful! The breakfast was delicious and the rooftop bar was very good!

The night my daughter stayed with us , The room was too small for three!!!! I know that it stated a suite but we were too uncomfortable. The room was great though ! The people in the front desk were wonderful and very helpful! The breakfast was delicious and the rooftop bar was very good!

8

Antonio

6 sep. 2025

·

Stannade 1 natt

El hotel es bueno y muy bien ubicado. La habitación es demasiado pequeña

El hotel es bueno y muy bien ubicado. La habitación es demasiado pequeña

8

Alan

3 maj 2023

·

Stannade 1 natt

This is the smallest hotel room I’ve ever stayed in and the AC did not work. It was 29 degrees in the room until staff was called at 3am to fix it. Took 5 minutes in the elevator to find breakfast on floor something.

This is the smallest hotel room I’ve ever stayed in and the AC did not work. It was 29 degrees in the room until staff was called at 3am to fix it. Took 5 minutes in the elevator to find breakfast on floor something.

6

Jose Maria

6 nov. 2025

·

Stannade 3 nätter

Los cuartos son miniaturas! Se tenía que salir una persona para poder abrir las maletas!!

Los cuartos son miniaturas! Se tenía que salir una persona para poder abrir las maletas!!

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personal beskrivs allmänt som vänlig, professionell och hjälpsam, med smidig incheckning och omtänksamma detaljer. Vissa gäster upplevde dock långsamma eller ovilliga svar och ett fåtal allvarliga incidenter eller dålig hantering av problem.

Relaterade gästrecensioner

2

Leeann

30 juli 2024

·

Stannade 3 nätter

Electricity keeps on turning off. Twice when i was in the shower! I almost slipped getting off from the shower and all the hotel can say is that they can offer me 15% off in my next visit. I live in CA and we dont have H10 hotels. Super terrible customer service

Electricity keeps on turning off. Twice when i was in the shower! I almost slipped getting off from the shower and all the hotel can say is that they can offer me 15% off in my next visit. I live in CA and we dont have H10 hotels. Super terrible customer service

10

Michelle

17 juli 2025

·

Stannade 1 natt

Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.

Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.

2

Mariana

14 juli 2024

·

Stannade 1 natt

Horrible hotel, the staff is rude and disrespectful. One outrageous example was when two unsolicited maintenance men entered my room without my prior consent when my daughter was undressed. The room was not ready at 2pm at the time of the check-in, there is no one to help with the luggage and, even though I booked a room with a queen bed, my room had two twin beds.

Horrible hotel, the staff is rude and disrespectful. One outrageous example was when two unsolicited maintenance men entered my room without my prior consent when my daughter was undressed. The room was not ready at 2pm at the time of the check-in, there is no one to help with the luggage and, even though I booked a room with a queen bed, my room had two twin beds.

10

jacquelyn

31 jan. 2024

·

Stannade 2 nätter

This is THE best hotel I have stayed at. The attention to detail that the staff provides is unmatched. During check in I asked about a crib being brought up and Eva assured me that one would be brought up without any issues or hesitation, me and Eva talked about the reason for our trip and I mentioned I was celebrating my 30th bday. Once we got to our room the cleanliness, ample space, and view of the city left us feeling happy about our hotel choice. Before heading out for some sight seeing a crib was brought up, with an extra towel, little stuffed animal, and body wash for babies, this small act really shows how about and beyond they go. When we returned back to the room we were met with a bottle of champagne and chocolate cake and a sign that said Happy Birthday! I was beyond surprised and blown away by this gesture. During our stay we visited the bar twice, and both times Alonso provided exceptional service. Not only were the drinks and appetizers amazing, his ability to build rapport and remembering us the second time we went really went a long way. I would stay here over and over again

This is THE best hotel I have stayed at. The attention to detail that the staff provides is unmatched. During check in I asked about a crib being brought up and Eva assured me that one would be brought up without any issues or hesitation, me and Eva talked about the reason for our trip and I mentioned I was celebrating my 30th bday. Once we got to our room the cleanliness, ample space, and view of the city left us feeling happy about our hotel choice. Before heading out for some sight seeing a crib was brought up, with an extra towel, little stuffed animal, and body wash for babies, this small act really shows how about and beyond they go. When we returned back to the room we were met with a bottle of champagne and chocolate cake and a sign that said Happy Birthday! I was beyond surprised and blown away by this gesture. During our stay we visited the bar twice, and both times Alonso provided exceptional service. Not only were the drinks and appetizers amazing, his ability to build rapport and remembering us the second time we went really went a long way. I would stay here over and over again

10

Beth

5 maj 2025

·

Stannade 2 nätter

I’ve never had a bad experience at an H10 property! Staff at H10 Puerta de Alcalá were outstanding, friendly and helpful. Mentioned a minor problem with the shower leaking to housekeeping and within 10 minutes there was someone there to check it out.

I’ve never had a bad experience at an H10 property! Staff at H10 Puerta de Alcalá were outstanding, friendly and helpful. Mentioned a minor problem with the shower leaking to housekeeping and within 10 minutes there was someone there to check it out.

4

Melani

12 juli 2024

·

Stannade 3 nätter

The service was not the best. Whenever I asked for something the answer was never yes. I.e can I have a pie of scissors? They said come get them at the lobby. I asked for a shot of lime juice for my water, they refused since the juice was already in a squeeze bottle (so?). As soon as I arriba from an early morning flight, they put me in a room with the one next door getting the entire bathroom fixed. There was banging and hammering constantly. I had to wait to get a room change before I could rest. When I stepped out to put my dad in the taxi, the front desk guy comes chasing me telling me I couldn’t leave without paying in a very rude way. I could go on but I think you get the gist.

The service was not the best. Whenever I asked for something the answer was never yes. I.e can I have a pie of scissors? They said come get them at the lobby. I asked for a shot of lime juice for my water, they refused since the juice was already in a squeeze bottle (so?). As soon as I arriba from an early morning flight, they put me in a room with the one next door getting the entire bathroom fixed. There was banging and hammering constantly. I had to wait to get a room change before I could rest. When I stepped out to put my dad in the taxi, the front desk guy comes chasing me telling me I couldn’t leave without paying in a very rude way. I could go on but I think you get the gist.

10

Morgan

18 juli 2024

·

Stannade 3 nätter

This is a lovely hotel with friendly staff and great breakfast. The rooftop bar is lovely in the sun, with delicious food and drink, albeit service is a bit slow.

This is a lovely hotel with friendly staff and great breakfast. The rooftop bar is lovely in the sun, with delicious food and drink, albeit service is a bit slow.

10

MARCELA HEBE

22 okt. 2023

·

Stannade 2 nätter

El hotel es excelente en todas sus áreas, En el area de recepción quiero destacar la tarea de todos sus empleados y especialmente de Javier, por su amabilidad y eficiencia y celeridad en la resolución de pedidos.

El hotel es excelente en todas sus áreas, En el area de recepción quiero destacar la tarea de todos sus empleados y especialmente de Javier, por su amabilidad y eficiencia y celeridad en la resolución de pedidos.

6

Juan

12 dec. 2025

·

Stannade 4 nätter

La noche anterior al check-out, un supuesto empleado del hotel nos tocó la puerta, con el letrero "no molestar" y nos dijo que venía a arreglar el acondicionador de aire. Al otro día nos dimos cuenta de que se había robado mi reloj y el de mi esposo. Siento que no hay mucha seguridad en ese hotel. El personal del hotel se mostró muy preocupado por lo ocurrido e iban a verificar por las cámaras.

La noche anterior al check-out, un supuesto empleado del hotel nos tocó la puerta, con el letrero "no molestar" y nos dijo que venía a arreglar el acondicionador de aire. Al otro día nos dimos cuenta de que se había robado mi reloj y el de mi esposo. Siento que no hay mucha seguridad en ese hotel. El personal del hotel se mostró muy preocupado por lo ocurrido e iban a verificar por las cámaras.

10

Ariana

30 aug. 2025

·

Stannade 2 nätter

Everything about our stay was effortless. We were able to check in to our room early after an early arrival, staff was super helpful, and room was modern, clean, and so comfortable. Such a stylish vibe throughout too. Will definitely stay again if we find ourselves in Madrid.

Everything about our stay was effortless. We were able to check in to our room early after an early arrival, staff was super helpful, and room was modern, clean, and so comfortable. Such a stylish vibe throughout too. Will definitely stay again if we find ourselves in Madrid.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Utmärkt läge bredvid Retiro Park och nära Salamanca, tunnelbanan, restauranger och museer, med enkel promenad till sevärdheter. Vissa tyckte att det är lite långt från de mest livliga centrala områdena.

Relaterade gästrecensioner

10

Michelle

17 juli 2025

·

Stannade 1 natt

Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.

Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.

10

Rolando

1 nov. 2024

·

Stannade 1 natt

Excellent proprrty in an excellent location

Excellent proprrty in an excellent location

8

Sonia

28 nov. 2025

·

Stannade 7 nätter

Staff were nice rooms were clean and well maintained, espresso is provided in the room. Wish the room was bigger for a 3 person reservation. This area is quiet because it's 20 mins from plaza mayor, ideal if you want to stay in a less busy area but quite inconvenient if you want to be in the center most of the time.

Staff were nice rooms were clean and well maintained, espresso is provided in the room. Wish the room was bigger for a 3 person reservation. This area is quiet because it's 20 mins from plaza mayor, ideal if you want to stay in a less busy area but quite inconvenient if you want to be in the center most of the time.

10

Jill

1 apr. 2025

·

Stannade 4 nätter

Great location just across from the park. Staff were very friendly and helpful

Great location just across from the park. Staff were very friendly and helpful

10

Clarissa

7 sep. 2024

·

Stannade 5 nätter

Highly recommend this hotel if you like to be near Madrid center but in the center . It’s location next to Retiro park is ideal for Walks in the park . Like a 20 min Walk to main attractions and museums . Bonus was a wonderful rooftop bar and restaurant. Loved the sunsets from there !

Highly recommend this hotel if you like to be near Madrid center but in the center . It’s location next to Retiro park is ideal for Walks in the park . Like a 20 min Walk to main attractions and museums . Bonus was a wonderful rooftop bar and restaurant. Loved the sunsets from there !

10

Dean

20 okt. 2025

·

Stannade 4 nätter

Best location, lots of restaurants and activities Metro Station two blocks away

Best location, lots of restaurants and activities Metro Station two blocks away

10

Tina

21 juni 2025

·

Stannade 2 nätter

The hotel is at walking distance to Museums, shopping and the city park Retiro. A hotel made to serve the modern lifestyle combining business and leisure.

The hotel is at walking distance to Museums, shopping and the city park Retiro. A hotel made to serve the modern lifestyle combining business and leisure.

10

Eduardo

31 aug. 2024

·

Stannade 3 nätter

Location is great.

Location is great.

8

Margaret

6 okt. 2025

·

Stannade 2 nätter

Great location- away from busiest areas but close enough to walk. Terrace was gorgeous view

Great location- away from busiest areas but close enough to walk. Terrace was gorgeous view

10

Jeanne

21 dec. 2023

·

Stannade 3 nätter

Location was excellent. At the tip of the park and close to train and bus transportation. Staff gratiously accommodated us with an early check-in (flight arrived early morning) and even though room faced the street and was on low floor, street noise was minimal because of (fairly) new windows. Didn't use hotel dining or bar, but the roof-top was lovely great views and photography. Plenty of restaurants in the area and French bakery with great coffee and pastries was one block away. I don't usually write reviews, but would highly recommend H10 Puerta de Alcala.

Location was excellent. At the tip of the park and close to train and bus transportation. Staff gratiously accommodated us with an early check-in (flight arrived early morning) and even though room faced the street and was on low floor, street noise was minimal because of (fairly) new windows. Didn't use hotel dining or bar, but the roof-top was lovely great views and photography. Plenty of restaurants in the area and French bakery with great coffee and pastries was one block away. I don't usually write reviews, but would highly recommend H10 Puerta de Alcala.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukosten är generellt sett bra med variation, och många njöt av maten och drycken på takterrassen. Vissa tyckte att frukosten var repetitiv eller genomsnittlig.

Relaterade gästrecensioner

10

Victoria

11 sep. 2025

·

Stannade 3 nätter

Atendimento da recepcao excelente. Cafe da manha incrivel a variado. Quarto excelente, bons amenities e banheiro tamanho bom! Atendimento que deixou a desejat foi do rooftop demorado e atendentes mal humorados

Atendimento da recepcao excelente. Cafe da manha incrivel a variado. Quarto excelente, bons amenities e banheiro tamanho bom! Atendimento que deixou a desejat foi do rooftop demorado e atendentes mal humorados

10

Nathalie

16 okt. 2025

·

Stannade 7 nätter

La habitación muy bien preparada. El desayuno muy bueno y con varias opciones para veganos. Tiene muy buena ubicación, cerca de buenas atracciones.

La habitación muy bien preparada. El desayuno muy bueno y con varias opciones para veganos. Tiene muy buena ubicación, cerca de buenas atracciones.

10

Erick

31 mars 2024

·

Stannade 5 nätter

Excelente servicio! Limpio organizado, el menú del desayuno excelente! Las habitaciones muy cómodas

Excelente servicio! Limpio organizado, el menú del desayuno excelente! Las habitaciones muy cómodas

10

Sukbinder

26 aug. 2025

·

Stannade 3 nätter

Excellent hotel. The food and drinks were great and the staff went above and beyond to help. Location was very good, lovely quiet area. Overall 10/10 we would come back!

Excellent hotel. The food and drinks were great and the staff went above and beyond to help. Location was very good, lovely quiet area. Overall 10/10 we would come back!

8

Denise

5 okt. 2024

·

Stannade 4 nätter

The rooftop bar was amazing!! Staff very helpful and accommodating. We loved the view! The breakfast was plentiful and very tasty. The location is excellent and very walkable. Close to the Metro, the Hop on/Hop off Bus, a beautiful park and a number of very good restaurants. We were careful but always felt safe. Our room was very small. Just the basics for sure. Housekeeping did a very nice job.

The rooftop bar was amazing!! Staff very helpful and accommodating. We loved the view! The breakfast was plentiful and very tasty. The location is excellent and very walkable. Close to the Metro, the Hop on/Hop off Bus, a beautiful park and a number of very good restaurants. We were careful but always felt safe. Our room was very small. Just the basics for sure. Housekeeping did a very nice job.

10

Morgan

18 juli 2024

·

Stannade 3 nätter

This is a lovely hotel with friendly staff and great breakfast. The rooftop bar is lovely in the sun, with delicious food and drink, albeit service is a bit slow.

This is a lovely hotel with friendly staff and great breakfast. The rooftop bar is lovely in the sun, with delicious food and drink, albeit service is a bit slow.

8

Thomas

21 nov. 2023

·

Stannade 4 nätter

Great location close to Retiro Park and a decent selection of supermarkets and restaurants. Great rooftop bar. Quiet even though centrally located. Slightly below expected when it comes to the breakfast.

Great location close to Retiro Park and a decent selection of supermarkets and restaurants. Great rooftop bar. Quiet even though centrally located. Slightly below expected when it comes to the breakfast.

10

Dina

30 nov. 2025

·

Stannade 1 natt

Staff, room, breakfast

Staff, room, breakfast

10

Pamela

4 sep. 2025

·

Stannade 2 nätter

Very clean, great staff, good breakfast!

Very clean, great staff, good breakfast!

8

Ramon Oscar

6 apr. 2024

·

Stannade 5 nätter

All good it was our second time staying in H10, the only thing that may get better is the breakfast options that all days are the same

All good it was our second time staying in H10, the only thing that may get better is the breakfast options that all days are the same

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

10

ya nyonge

24 juli 2026

·

Stannade 5 nätter

Fin personal och fin frukost

Fin personal och fin frukost

10

Alexandra

24 mars 2026

·

Stannade 4 nätter

Otroligt hotell. Rent och trevlig serviceinriktad personal oavsett vem man pratade med.

Otroligt hotell. Rent och trevlig serviceinriktad personal oavsett vem man pratade med.

10

Maydel

21 maj 2024

·

Stannade 3 nätter

I love it

I love it

10

Monica

25 okt. 2023

·

Stannade 4 nätter

Personalen kunde ha varit lite trevligare,

Personalen kunde ha varit lite trevligare,

8

carlos

19 sep. 2023

·

Stannade 3 nätter

Mycket bra service ,städning ,frukost .Fick lite problem med AC de reparerade under dagen jag var ute .

Mycket bra service ,städning ,frukost .Fick lite problem med AC de reparerade under dagen jag var ute .

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