Sheraton Grand Mirage Resort, Port Douglas
379 US$
/nat
Gennemsnit for september
Priser på Sheraton Grand Mirage Resort, Port Douglas
Vælg datoer for at se priser og tilgængelighed
379 US$
/nat
Gennemsnit for september
Gennemsnitlige månedlige priser
På Sheraton Grand Mirage Resort, Port Douglas ligger prisen pr. nat i gennemsnit på 232 US$ i den billigste måned (februar) og 487 US$ i den dyreste måned (juli), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 274 US$ |
| februar | 232 US$ |
| marts | 235 US$ |
| april | 302 US$ |
| maj | 272 US$ |
| juni | 386 US$ |
| juli | 487 US$ |
| august | 433 US$ |
| september | 379 US$ |
| oktober | 369 US$ |
| november | 260 US$ |
| december | 258 US$ |
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sep. · 379 US$
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Dyrest: juli (ca. 487 US$)
Billigst: februar (ca. 232 US$)
Om dette overnatningssted
Forkæl dig selv med et besøg i stedets spa, der tilbyder massage. Når du har øvet dit sving på golfbanen, kan du tage en dukkert i en af de 12 udendørs swimmingpools. Dette hotel tilbyder desuden gratis trådløs internetadgang, concierge-tje...
Faciliteter
Forkæl dig selv med et besøg i stedets spa, der tilbyder massage. Når du har øvet dit sving på golfbanen, kan du tage en dukkert i en af de 12 udendørs swimmingpools. Dette hotel tilbyder desuden gratis trådløs internetadgang, concierge-tjenester og gavebutik/aviskiosk.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til et døgnåbent forretningscenter, hurtig udtjekning og renseri/vaskeservice. Planlægger du et arrangement i Port Douglas? På dette hotel er der et område på 1200 kvadratmeter til rådighed, bestående af et konferencecenter og 7 mødelokaler. Mod et tillægsgebyr har gæster adgang til lufthavnstransport tur-retur på planlagte tidspunkter og transport til busstationen.
Spisning
Spis dig mæt i internationale retter på Feast Restaurant & Bar, som er en af dette hotels 5 restauranter, eller bliv på værelset, og nyd godt af roomservice døgnet rundt. Du kan også købe en snack på stedets kaffebar/café. Tag forbi baren i poolen samt de 2 barer/lounger, hvor du kan slappe af med en forfriskende drink. Morgenmadsbuffet tilbydes mod gebyr dagligt fra kl. 06.30 til kl. 10.30.
Værelser
Føl dig hjemme i et af de 295 aircondition-afkølede værelser, der indeholder køleskab og fladskærms-tv. Din seng er udstyret med dundyner og premium-sengetøj. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med designertoiletartikler og hårtørrer.
Lokation
Sheraton Grand Mirage Resort, Port Douglas ligger ved havet i Port Douglas, kun fem minutters kørsel fra Flagstaff Hill og Wildlife Habitat. Dette hotel ved stranden ligger 2,5 km fra Four Mile Beach og 3,9 km fra Crystalbrook Superyacht Marina.
I nærheden
Four Mile Beach Park(1.6 mil)
Four Mile Beach(1.7 mil)
Port Douglas Splash Park(1.9 mil)
Crystalbrook Superyacht Marina(2.1 mil)
Wildlife Habitat(2.2 mil)
Magazine Island(2.2 mil)
Macrossan Street(2.2 mil)
Flagstaff Hill(2.2 mil)
Anzac Park(2.3 mil)
St Mary's by the Sea-kapellet(2.4 mil)
Port Village Shopping Centre(2.4 mil)
Sugar Wharf(2.4 mil)
Court House Museum(2.5 mil)
Rex Smeal Park(2.5 mil)
Vie Spa Port Douglas(2.6 mil)
Den foretrukne lufthavn for Sheraton Grand Mirage Resort, Port Douglas er Cairns, Queensland (CNS-Cairns Intl.)(40 mil)
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Lokation
Port Douglas Road, Port Douglas, Queensland, Australien
Four Mile Beach Park (1.6 mil)
Four Mile Beach (1.7 mil)
Port Douglas Splash Park (1.9 mil)
Crystalbrook Superyacht Marina (2.1 mil)
Wildlife Habitat (2.2 mil)
Magazine Island (2.2 mil)
Værelsesmuligheder
7
Værelse - 1 kingsize-seng - udsigt til have
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
452 ft²
KlimaanlægWi-Fi (Gratis)Separat stue
6
Studiolejlighed - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
560 ft²
KlimaanlægWi-Fi (Gratis)Separat stue
5
Studiolejlighed - 1 kingsize-seng - udsigt til lagune
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
560 ft²
KlimaanlægWi-Fi (Gratis)Separat stue
6
Værelse - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
452 ft²
KlimaanlægWi-Fi (Gratis)Separat stue
7
Værelse - 2 dobbeltsenge
Værelsesoplysninger
2 Dobbeltsenge
Sover 4
452 ft²
KlimaanlægWi-Fi (Gratis)Separat stue
5
Studiolejlighed - 2 dobbeltsenge - udsigt til lagune
Værelsesoplysninger
2 Dobbeltsenge
Sover 4
560 ft²
KlimaanlægWi-Fi (Gratis)Separat stue
9
Presidential-suite - 1 soveværelse - udsigt til lagune
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
1636 ft²
KlimaanlægWi-Fi (Gratis)Separat stue
8
Værelse - 1 kingsize-seng - udsigt til lagune
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
452 ft²
KlimaanlægWi-Fi (Gratis)Separat stue
6
Værelse - 2 dobbeltsenge - udsigt til lagune
Værelsesoplysninger
2 Dobbeltsenge
Sover 4
452 ft²
KlimaanlægWi-Fi (Gratis)Separat stue
6
Studiolejlighed - 1 kingsize-seng - udsigt til have
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
560 ft²
KlimaanlægWi-Fi (Gratis)Separat stue
5
Værelse - 2 dobbeltsenge - udsigt til have
Værelsesoplysninger
2 Dobbeltsenge
Sover 4
452 ft²
KlimaanlægWi-Fi (Gratis)Separat stue
Gæsteanmeldelser af Sheraton Grand Mirage Resort, Port Douglas
8.6
Fantastisk
Baseret på 1.674 verificerede anmeldelser
Hvem overnatter her?
Business
8%
Par
45%
Familie
35%
Gruppe
7%
Solorejsende
2%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Sheraton Grand Mirage Resort, Port Douglas, fremhæver rejsende konsekvent de store lagune-pools, direkte adgang til Four Mile Beach, en fremragende morgenmad og flere spisemuligheder på stedet, der passer til familier, par og grupper.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Sheraton Grand Mirage Resort, Port Douglas, fremhæver rejsende konsekvent de store lagune-pools, direkte adgang til Four Mile Beach, en fremragende morgenmad og flere spisemuligheder på stedet, der passer til familier, par og grupper.
Værelserne er ofte rummelige, men flere gæster nævner daterede badeværelser, støjende eller svært-at-regulere aircondition, lejlighedsvis støj fra arrangementer og varierende komfort eller teknologi på værelset. Selvom pools er en stor attraktion, bemærker gentagne kommentarer, at nogle områder trænger til en grundig rengøring eller renovering, lejlighedsvise lukninger på grund af arrangementer eller arbejde og dyre cabanaer. Servicen bliver ofte rost som venlig og hjælpsom, men perioder med underbemanding kan føre til langsom respons, lange ventetider i morgenmadsrestauranten og poolbaren samt lejlighedsvise problemer med fakturering eller check-in. Forvent et afslappende strandresort med fremragende pools og haver, der dog tempereres af variabel vedligeholdelse og servicehastighed.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
De store lagune-pools er det mest fremtrædende, med barer og rigeligt med siddepladser; nogle pools var lukket på grund af arrangementer eller renovering, rengøringen og hastigheden i swim-up baren vakte klager, og cabanaer er dyre. Fitnesscentret ligger uden for stedet ved golfklubben; parkering er generelt tilgængeligt.
Relaterede gæsteanmeldelser
8
Rhiana
4. okt. 2025
·
Overnattede 5 nætter
Plenty of parking, spacious rooms, lovely pools. Good location.
Plenty of parking, spacious rooms, lovely pools. Good location.
8
Marisa
9. dec. 2024
·
Overnattede 5 nætter
We’ve been looking forward to staying at the Grand Mirage for years. It has lovely grounds and pools - great for kids and adults alike. The upsides: the pool bar, dining options (Lagoon Bar was great!) and access to the beach. The middle ground: The resort itself seems to be in need of some upkeep. There were pool renovations underway while we were there which will be lovely when it’s done. The main pool with the swim up pool bar needed a good deep clean :-/ Overall we had a great time!
We’ve been looking forward to staying at the Grand Mirage for years. It has lovely grounds and pools - great for kids and adults alike. The upsides: the pool bar, dining options (Lagoon Bar was great!) and access to the beach. The middle ground: The resort itself seems to be in need of some upkeep. There were pool renovations underway while we were there which will be lovely when it’s done. The main pool with the swim up pool bar needed a good deep clean :-/ Overall we had a great time!
8
Mariano
21. jan. 2026
·
Overnattede 4 nætter
Great resort with same very nice breakfast and dinner menu’s, but the swimm up bar was very dirty.
Great resort with same very nice breakfast and dinner menu’s, but the swimm up bar was very dirty.
10
Lesley
4. feb. 2026
·
Overnattede 5 nætter
Clean and spacious room. Great pools. Fantastic breakfast buffet. Friendly staff.
Clean and spacious room. Great pools. Fantastic breakfast buffet. Friendly staff.
10
Mariano
29. dec. 2025
·
Overnattede 4 nætter
Overall a great experience but I must say that the swim pool bar is not very clean and the service is too slow
Overall a great experience but I must say that the swim pool bar is not very clean and the service is too slow
10
Amanda
9. dec. 2024
·
Overnattede 5 nætter
Lovely spacious rooms. Pools very nice. Some construction on at the moment. Not noisy just some pools closed.
Lovely spacious rooms. Pools very nice. Some construction on at the moment. Not noisy just some pools closed.
8
Vanessa
16. maj 2025
·
Overnattede 2 nætter
Beautiful location, room was big clean and nice out look but stayed two nights and didn’t have our room made up. The pool near the bar was nice but needed a little scrub on the tiles BUT all the other pools need to be full renovated due to the lining either ripped or coming off. But a beautiful location.
Beautiful location, room was big clean and nice out look but stayed two nights and didn’t have our room made up. The pool near the bar was nice but needed a little scrub on the tiles BUT all the other pools need to be full renovated due to the lining either ripped or coming off. But a beautiful location.
8
Norman
28. jun. 2023
·
Overnattede 4 nætter
Winter couple break. Excellent property spread over a wide area. A lot of refurbishment has been carried out and in very good condition. Room was spacious (we paid for a Studio King), overlooking one of the lagoons. Very quiet and peaceful. The hotel has some good F&B options, and it's not too far from Port Douglas centre which has a great selection of options. Reception and concierge were very good, and helped with excursions and some extras. The down sides: 1. They charge $175 per day to use one of the poolside cabanas! We came back at about 3pm after a day out and thought we'd relax on a cabana and have a drink by the pool. No afternoon rate, no hourly rate, just $175 for charge for the day. Even a staff member told us "it used to be $85, don't bother with it today, book tomorrow and get the value for the $175 charge. 2. Since we couldn't use the cabana (or rather wouldn't pay the charge) we went to the Lagoon House bar area for a drink. The pool areas were very busy, and an area had been set aside for an afternoon Ibiza session. $50+ to enter, though you did get a voucher for food and drink. Didn't wat to do that so sat on an empty table in the Lagoon House restaurant area. We were chased off by staff since they were about to set up for dinner service. So there was basically nowhere to sit and have a drink. I went to go the indoor Daintree Bar - but it doesn't open until 5. So nowhere to relax and have a drink. Run out of space, had more to say
Winter couple break. Excellent property spread over a wide area. A lot of refurbishment has been carried out and in very good condition. Room was spacious (we paid for a Studio King), overlooking one of the lagoons. Very quiet and peaceful. The hotel has some good F&B options, and it's not too far from Port Douglas centre which has a great selection of options. Reception and concierge were very good, and helped with excursions and some extras. The down sides: 1. They charge $175 per day to use one of the poolside cabanas! We came back at about 3pm after a day out and thought we'd relax on a cabana and have a drink by the pool. No afternoon rate, no hourly rate, just $175 for charge for the day. Even a staff member told us "it used to be $85, don't bother with it today, book tomorrow and get the value for the $175 charge. 2. Since we couldn't use the cabana (or rather wouldn't pay the charge) we went to the Lagoon House bar area for a drink. The pool areas were very busy, and an area had been set aside for an afternoon Ibiza session. $50+ to enter, though you did get a voucher for food and drink. Didn't wat to do that so sat on an empty table in the Lagoon House restaurant area. We were chased off by staff since they were about to set up for dinner service. So there was basically nowhere to sit and have a drink. I went to go the indoor Daintree Bar - but it doesn't open until 5. So nowhere to relax and have a drink. Run out of space, had more to say
10
Nancy
17. feb. 2026
·
Overnattede 2 nætter
Comfortable rooms with lovely pools to relax after a travel day
Comfortable rooms with lovely pools to relax after a travel day
10
Jacqueline
11. apr. 2024
·
Overnattede 5 nætter
Fabulous resort, great location, but you can’t walk into town. A bit exclusive, and all the better for that. Rooms well appointed with bath/shower, Wi-Fi etc. Amazingly NO gym- you have to get a taxi to the country club across the road. The USP for us was access directly to 4 mile beach, except when the tide is up and of course you can’t swim in the sea! Over the 5 nights we ate twice in town, and 3 times at the fusion beach bar in resort…the dining room was too smart, and the casual dining room was EMPtY. Great little coffee shop in lobby for a light breakfast. You have to use SR coaches to get in and out of town which adds the the costs, but they are fine and take you to the airport too. Pools and facilities wonderful and they are cleaning all the time!
Fabulous resort, great location, but you can’t walk into town. A bit exclusive, and all the better for that. Rooms well appointed with bath/shower, Wi-Fi etc. Amazingly NO gym- you have to get a taxi to the country club across the road. The USP for us was access directly to 4 mile beach, except when the tide is up and of course you can’t swim in the sea! Over the 5 nights we ate twice in town, and 3 times at the fusion beach bar in resort…the dining room was too smart, and the casual dining room was EMPtY. Great little coffee shop in lobby for a light breakfast. You have to use SR coaches to get in and out of town which adds the the costs, but they are fine and take you to the airport too. Pools and facilities wonderful and they are cleaning all the time!
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Mange gæster fandt værelser og område rene, men renligheden er varierende. Gentagne rapporter nævner skimmel eller fugtige lugte, støvede ventilationsåbninger, snavsede gulve eller balkoner og pools, der trænger til en grundigere rengøring eller en frisk maling; rengøringen overser undertiden detaljer.
Relaterede gæsteanmeldelser
4
Les
2. sep. 2024
·
Overnattede 6 nætter
Mold in the bathroom, noisy air-conditioning, noisy bathroom fan that could not be turned off. Breakfast was good.
Mold in the bathroom, noisy air-conditioning, noisy bathroom fan that could not be turned off. Breakfast was good.
2
meredith
12. sep. 2024
·
Overnattede 3 nætter
Do not stay here. They claim it is 5 stars, but they should be punished for lying to their guests. The pool is dirty, our room smelled and was dirty; you have to pay 30.00 to use the shuttle; the gym is located half a mile and across the street off the property. Shame on Marriott for deceiving its guests. The pictures of this hotel have all be photoshopped. This is a run down facility that is unkept and dirty. Do not stay.
Do not stay here. They claim it is 5 stars, but they should be punished for lying to their guests. The pool is dirty, our room smelled and was dirty; you have to pay 30.00 to use the shuttle; the gym is located half a mile and across the street off the property. Shame on Marriott for deceiving its guests. The pictures of this hotel have all be photoshopped. This is a run down facility that is unkept and dirty. Do not stay.
8
Carolyn
5. nov. 2025
·
Overnattede 4 nætter
Beautiful resort although not quite to the standards I expected or paid for Dirty sheets , damp room Staff excellent and the rest spotless
Beautiful resort although not quite to the standards I expected or paid for Dirty sheets , damp room Staff excellent and the rest spotless
10
Alison
1. mar. 2026
·
Overnattede 1 nat
Staff were so welcoming and helpful, they really went out of their way to make our stay feel special. The room was beautiful and very clean. A nice touch was the on tap sparkling and chilled water in the corridor.
Staff were so welcoming and helpful, they really went out of their way to make our stay feel special. The room was beautiful and very clean. A nice touch was the on tap sparkling and chilled water in the corridor.
8
Bindi
8. dec. 2023
·
Overnattede 5 nætter
The property is great. But they need to pay more attention to detail with the cleanliness of the rooms. Our bathroom vent was clocked with dust, the shower glass screen needed a good clean, one of the handles on the bathroom door was missing, there was something light brown looking dripping down the wall- ?fake tan maybe, there was mouldy coconut flakes outside our bedroom window from a prior guest that had not been cleaned. Besides the cleanliness of the room, the pool area was great with lots of chairs and umbrellas to choose from. The cocktails at the swim up bar were average- perhaps some more practice was needed by the bar staff. The breakfast was great. I’d happily come back
The property is great. But they need to pay more attention to detail with the cleanliness of the rooms. Our bathroom vent was clocked with dust, the shower glass screen needed a good clean, one of the handles on the bathroom door was missing, there was something light brown looking dripping down the wall- ?fake tan maybe, there was mouldy coconut flakes outside our bedroom window from a prior guest that had not been cleaned. Besides the cleanliness of the room, the pool area was great with lots of chairs and umbrellas to choose from. The cocktails at the swim up bar were average- perhaps some more practice was needed by the bar staff. The breakfast was great. I’d happily come back
10
Jacinta
4. mar. 2025
·
Overnattede 4 nætter
The property itself is exceptional, the gym, spa, pools etc are great. Restaurants were amazing. We may have gone in an off peak season so I am thinking the resort was understaffed as the cleanliness was lacking. For example our bed was made and towels replaced daily however the actually bathroom itself did not appear to be cleaned daily, glasses weren’t cleaned etc. we left towel on the Sun lounges at the end of the day and the following day they weren’t even removed. Moreso a reflection on staffing I’m assuming.
The property itself is exceptional, the gym, spa, pools etc are great. Restaurants were amazing. We may have gone in an off peak season so I am thinking the resort was understaffed as the cleanliness was lacking. For example our bed was made and towels replaced daily however the actually bathroom itself did not appear to be cleaned daily, glasses weren’t cleaned etc. we left towel on the Sun lounges at the end of the day and the following day they weren’t even removed. Moreso a reflection on staffing I’m assuming.
6
Joanne
7. sep. 2023
·
Overnattede 2 nætter
The floors in the room need to mopped, not only vacuumed. My soles of my feet were black, my pet peeve. You could feel the floor was grubby. Our lagoon access room, the balcony was covered black soot, from god knows where from. The place n general is liking tired. Otherwise the rest was fine considering it’s an older hotel, thanks to Christopher Skase!
The floors in the room need to mopped, not only vacuumed. My soles of my feet were black, my pet peeve. You could feel the floor was grubby. Our lagoon access room, the balcony was covered black soot, from god knows where from. The place n general is liking tired. Otherwise the rest was fine considering it’s an older hotel, thanks to Christopher Skase!
6
emma
6. jul. 2024
·
Overnattede 2 nætter
We enjoyed our our stay but this hotel should not be classed as a 5 star. Our room was very outdated, mould was present in the bathroom and on the sprinkler on the roof and the bathroom needed a good clean. Carpet was old and window didn’t function properly. Some of the pools were very dirty and were very old and tired looking. There was one nice pool though so we used that. Some areas of the resort look like they haven’t been renovated in a very long time and not maintained however there are some nice common areas and the restaurant where you have breakfast is clean and modern . Buffet breakfast was a highlight and the staff were really nice throughout the resort
We enjoyed our our stay but this hotel should not be classed as a 5 star. Our room was very outdated, mould was present in the bathroom and on the sprinkler on the roof and the bathroom needed a good clean. Carpet was old and window didn’t function properly. Some of the pools were very dirty and were very old and tired looking. There was one nice pool though so we used that. Some areas of the resort look like they haven’t been renovated in a very long time and not maintained however there are some nice common areas and the restaurant where you have breakfast is clean and modern . Buffet breakfast was a highlight and the staff were really nice throughout the resort
8
Vanessa
16. maj 2025
·
Overnattede 2 nætter
Beautiful location, room was big clean and nice out look but stayed two nights and didn’t have our room made up. The pool near the bar was nice but needed a little scrub on the tiles BUT all the other pools need to be full renovated due to the lining either ripped or coming off. But a beautiful location.
Beautiful location, room was big clean and nice out look but stayed two nights and didn’t have our room made up. The pool near the bar was nice but needed a little scrub on the tiles BUT all the other pools need to be full renovated due to the lining either ripped or coming off. But a beautiful location.
8
Toni
17. sep. 2024
·
Overnattede 8 nætter
in room maintenance needed.. ie; clean air conditioning vents so no dirt and dust also vents in room neede d good clean Upholstry chairs and ottomans need a deep clean Walls needed either a good wash down or repaint to remove scuff marks , so our opinion the room was a little tired , However gardens pools and outdoor areas were excellent , as were the staff , could not speak more highly of their attitudes and helpfulness
in room maintenance needed.. ie; clean air conditioning vents so no dirt and dust also vents in room neede d good clean Upholstry chairs and ottomans need a deep clean Walls needed either a good wash down or repaint to remove scuff marks , so our opinion the room was a little tired , However gardens pools and outdoor areas were excellent , as were the staff , could not speak more highly of their attitudes and helpfulness
Var dette nyttigt?
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Værelser
Værelserne er ofte rummelige med mulighed for adgang til lagunen eller poolen, men flere påpeger dateret indretning og badeværelser (oftest brusekabine over badekar), støjende eller svært-at-regulere aircondition, lejlighedsvis støj fra arrangementer og varierende komfort eller teknologi på værelset.
Relaterede gæsteanmeldelser
8
Steve
30. aug. 2024
·
Overnattede 4 nætter
The grounds were lovely with plenty of places by the pools to relax. The tv didn’t work for 2 days was our only problem.
The grounds were lovely with plenty of places by the pools to relax. The tv didn’t work for 2 days was our only problem.
6
Natasha
16. aug. 2023
·
Overnattede 4 nætter
We went for a girls trip and had a lovely time visiting Port Douglas. I was so excited to be staying at the Sheraton Mirage and left disappointed. Mould in the bathroom, daily service of the room was only make the bed and change towels. First time I have ever complained about an uncomfortable bed. So they did try to assist by putting a doona under the bottom sheet. I thought we were going to a 5 star resort, but it didn’t feel five star. Pools were beautiful and the direct beach access was fantastic. Taste of Port Douglas was on and was amazing.
We went for a girls trip and had a lovely time visiting Port Douglas. I was so excited to be staying at the Sheraton Mirage and left disappointed. Mould in the bathroom, daily service of the room was only make the bed and change towels. First time I have ever complained about an uncomfortable bed. So they did try to assist by putting a doona under the bottom sheet. I thought we were going to a 5 star resort, but it didn’t feel five star. Pools were beautiful and the direct beach access was fantastic. Taste of Port Douglas was on and was amazing.
10
Michael John
29. okt. 2025
·
Overnattede 4 nætter
We had a lovely stay, rooms very clean, new and modern. Pools are fantastic and given the size of the resort privacy is not an issue if you are looking for a quiet spot on the lagoon/pool. Dining is a little expensive but there are other options in town. Private access to four mile beach. Aircon facilities and fans in rooms are great although we did get a little cold at night with the aircon not able to be switched off unless windows are open. Highly recommend and will definitely be back.
We had a lovely stay, rooms very clean, new and modern. Pools are fantastic and given the size of the resort privacy is not an issue if you are looking for a quiet spot on the lagoon/pool. Dining is a little expensive but there are other options in town. Private access to four mile beach. Aircon facilities and fans in rooms are great although we did get a little cold at night with the aircon not able to be switched off unless windows are open. Highly recommend and will definitely be back.
8
Justine
22. okt. 2023
·
Overnattede 3 nætter
Beautifully situated with stunning walks available on Four Mile Beach at doorstep. My room was lovely however I did ask for a change of room as the first I was given had two issues: too close to wedding reception (noisy!) and the daybed and chairs needed reupholstering (grubby!) Also one more point - in room tech (TV and screen sharing) needs updating. Expected more for the $$ on those points
Beautifully situated with stunning walks available on Four Mile Beach at doorstep. My room was lovely however I did ask for a change of room as the first I was given had two issues: too close to wedding reception (noisy!) and the daybed and chairs needed reupholstering (grubby!) Also one more point - in room tech (TV and screen sharing) needs updating. Expected more for the $$ on those points
10
Amanda
9. dec. 2024
·
Overnattede 5 nætter
Lovely spacious rooms. Pools very nice. Some construction on at the moment. Not noisy just some pools closed.
Lovely spacious rooms. Pools very nice. Some construction on at the moment. Not noisy just some pools closed.
8
Gabriela
9. okt. 2024
·
Overnattede 4 nætter
The staff at the reception was very kind and did there best to prepare a room for us already early in the morning, ( even though the hotel was fully booked at this time ), as we arrived after a long night flight. Overall good hotel, but not deserving 5 stars in my opinion. During breakfast our table stayed all the time packed with our used and already empty plates, nobody from the staff cared about that. We had a room with 2 queen beds and we were 4. Deffinately too small beds for two people. On each bed there was one duvet, which was too small to be used by two persons. We asked for two additional duvets, they gave us only one and we had to ask several times for them. It was bot comfortable for sleeping this way.
The staff at the reception was very kind and did there best to prepare a room for us already early in the morning, ( even though the hotel was fully booked at this time ), as we arrived after a long night flight. Overall good hotel, but not deserving 5 stars in my opinion. During breakfast our table stayed all the time packed with our used and already empty plates, nobody from the staff cared about that. We had a room with 2 queen beds and we were 4. Deffinately too small beds for two people. On each bed there was one duvet, which was too small to be used by two persons. We asked for two additional duvets, they gave us only one and we had to ask several times for them. It was bot comfortable for sleeping this way.
4
John P
7. okt. 2025
·
Overnattede 4 nætter
Property is dated, in order to take a shower you had to step into a jacuzzi type tub that was slippery. The floors seemed like they needed a good cleaning, there was never enough amenities such as coffe pods either one pod per day or none.. the pools need to be painted and the waiters were not trained on two occasions entire drinks were spilled in our lap with just “I’m sorry” did even get napkins. The indoor bar is great but not enough bar tenders you wait a long time for your cocktails.
Property is dated, in order to take a shower you had to step into a jacuzzi type tub that was slippery. The floors seemed like they needed a good cleaning, there was never enough amenities such as coffe pods either one pod per day or none.. the pools need to be painted and the waiters were not trained on two occasions entire drinks were spilled in our lap with just “I’m sorry” did even get napkins. The indoor bar is great but not enough bar tenders you wait a long time for your cocktails.
8
Christopher David
19. jun. 2023
·
Overnattede 5 nætter
Beautiful rooms and surroundings.
Beautiful rooms and surroundings.
8
Antonio
7. jan. 2025
·
Overnattede 4 nætter
Nice resort and reasonably well Maintained. Bathrooms with Venetian slat doors don’t make sense and provide little privacy. Rooms a little bland for a 5 star resort. Staff are nice and do their best but hotel is under staffed leading to wait time on everything from breakfast, check in, and towels. Overall good but could be a lot better.
Nice resort and reasonably well Maintained. Bathrooms with Venetian slat doors don’t make sense and provide little privacy. Rooms a little bland for a 5 star resort. Staff are nice and do their best but hotel is under staffed leading to wait time on everything from breakfast, check in, and towels. Overall good but could be a lot better.
8
Joan
26. aug. 2025
·
Overnattede 8 nætter
We loved our stay at this resort, except for the spongy beds and terrible pillows! This was a shame, because in every other respect it was exellent, but I didn't get one uninterrupted night's sleep.
We loved our stay at this resort, except for the spongy beds and terrible pillows! This was a shame, because in every other respect it was exellent, but I didn't get one uninterrupted night's sleep.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Personalet beskrives af mange som venligt og hjælpsomt. Dog nævner flere anmeldelser langsom eller inkonsekvent service og kommunikation, herunder forsinkelser ved check-in, faktureringsproblemer og lange ventetider på morgenkaffe, bestillinger i poolbaren eller svar.
Relaterede gæsteanmeldelser
10
Alison
1. mar. 2026
·
Overnattede 1 nat
Staff were so welcoming and helpful, they really went out of their way to make our stay feel special. The room was beautiful and very clean. A nice touch was the on tap sparkling and chilled water in the corridor.
Staff were so welcoming and helpful, they really went out of their way to make our stay feel special. The room was beautiful and very clean. A nice touch was the on tap sparkling and chilled water in the corridor.
10
Anita R
3. jan. 2025
·
Overnattede 7 nætter
We had a wonderful stay here. Staff were so friendly & always very willing to help with requests. Pools were divine, although we only went in the main pools. Recommend hiring cabana! Room was very spacious even with 2 double beds in there. Beds were comfortable enough for us all to get good night sleep. We didn't eat in the restaurants except for breakfast which was good buffet each day. We did get in room dining one night. Food was delicious! We had a hire car & that is really my only negative thought... the parking for the hotel rooms is very limited for the number of rooms so we had to mostly park in the Sunbird Carpark which didn't feel as safe. Overall would definitely recommend & hope to enjoy the resort again myself one day
We had a wonderful stay here. Staff were so friendly & always very willing to help with requests. Pools were divine, although we only went in the main pools. Recommend hiring cabana! Room was very spacious even with 2 double beds in there. Beds were comfortable enough for us all to get good night sleep. We didn't eat in the restaurants except for breakfast which was good buffet each day. We did get in room dining one night. Food was delicious! We had a hire car & that is really my only negative thought... the parking for the hotel rooms is very limited for the number of rooms so we had to mostly park in the Sunbird Carpark which didn't feel as safe. Overall would definitely recommend & hope to enjoy the resort again myself one day
6
C
16. apr. 2025
·
Overnattede 7 nætter
Access to the pools/lagoons was restricted, with very few places to enter them. The plumbing needed an upgrade, and we had a power cut. Also, when trying to pay off the bill as we went, they kept "holding" amounts instead of clearing it off, which tied up credit. The staff was friendly and helpful, and the food on site was good, with many choices. The room was clean, and the bed was comfortable.
Access to the pools/lagoons was restricted, with very few places to enter them. The plumbing needed an upgrade, and we had a power cut. Also, when trying to pay off the bill as we went, they kept "holding" amounts instead of clearing it off, which tied up credit. The staff was friendly and helpful, and the food on site was good, with many choices. The room was clean, and the bed was comfortable.
10
Jaime
24. okt. 2025
·
Overnattede 5 nætter
My husband and I stayed at the Sheraton for 5 nights, The staff were fabulous, rooms and amenities were great, buffet breakfast was absolutely amazing! We will definitely be back!
My husband and I stayed at the Sheraton for 5 nights, The staff were fabulous, rooms and amenities were great, buffet breakfast was absolutely amazing! We will definitely be back!
8
Gabriela
9. okt. 2024
·
Overnattede 4 nætter
The staff at the reception was very kind and did there best to prepare a room for us already early in the morning, ( even though the hotel was fully booked at this time ), as we arrived after a long night flight. Overall good hotel, but not deserving 5 stars in my opinion. During breakfast our table stayed all the time packed with our used and already empty plates, nobody from the staff cared about that. We had a room with 2 queen beds and we were 4. Deffinately too small beds for two people. On each bed there was one duvet, which was too small to be used by two persons. We asked for two additional duvets, they gave us only one and we had to ask several times for them. It was bot comfortable for sleeping this way.
The staff at the reception was very kind and did there best to prepare a room for us already early in the morning, ( even though the hotel was fully booked at this time ), as we arrived after a long night flight. Overall good hotel, but not deserving 5 stars in my opinion. During breakfast our table stayed all the time packed with our used and already empty plates, nobody from the staff cared about that. We had a room with 2 queen beds and we were 4. Deffinately too small beds for two people. On each bed there was one duvet, which was too small to be used by two persons. We asked for two additional duvets, they gave us only one and we had to ask several times for them. It was bot comfortable for sleeping this way.
4
Mirza
14. jan. 2024
·
Overnattede 10 nætter
The Hotel is nice and grand, however multiple small annoyances drive the score down. A lot of the management staff are not helpful and rude. The place is overall run down. During our stay we were impacted by no water for over 7 x days. Whilst this is not caused by hotel, they could have done more to assist with the stay and frustrations of not showering for 7 days. Also food menu needs to be updated as its same as it were 2 years ago. Have stayed here multiple times as has my family and hotel and staff + everything else as a holiday continues to trend downwards in experience rather than up. On p ositive, GM of hotel is nice and helpful.
The Hotel is nice and grand, however multiple small annoyances drive the score down. A lot of the management staff are not helpful and rude. The place is overall run down. During our stay we were impacted by no water for over 7 x days. Whilst this is not caused by hotel, they could have done more to assist with the stay and frustrations of not showering for 7 days. Also food menu needs to be updated as its same as it were 2 years ago. Have stayed here multiple times as has my family and hotel and staff + everything else as a holiday continues to trend downwards in experience rather than up. On p ositive, GM of hotel is nice and helpful.
8
Warren
27. jul. 2024
·
Overnattede 1 nat
Our allocated poolside room was as hoped for. We entered the pool from our private balcony steps but found the pool surface quite slimy and slippery in many places. We visited the in-house restaurant‘Harrison’s’ without a pre booked reservation. The check in staff member would not advise whether a table was available or not and referred to another staff member who bluntly stated no tables were available on the Terrace, so we would have to accept an inside table. Yikes, what a lot of nonsense, there was only one other inside table occupied by diners during our meal. Clearly there were plenty of available tables. The morning of our departure we checked in to the buffet breakfast and as we were allocated a table the pleasant lady ask if she could get us a coffee. Yes said Husband and requested a flat white. No coffee for me I said, I would like a black tea. “Amazing” she replied and went off to arrange our requested hot beverages. Husband’s coffee arrived and I was presented with a cappuccino- I told Urjan that I had requested a pot of tea. He apologised and left. After a significant lapse of time, I visited the hot beverage counter where Urjan stated that tea was self serve and promptly escorted me to the urn and tea bags. A little perplexed but nonetheless accepting of the situation I made my humble cup of tea myself. Returning to our table it irritated me to observe Urjan deliver two pots of tea to people sitting at a nearby table. What is up with getting a cup of tea here.
Our allocated poolside room was as hoped for. We entered the pool from our private balcony steps but found the pool surface quite slimy and slippery in many places. We visited the in-house restaurant‘Harrison’s’ without a pre booked reservation. The check in staff member would not advise whether a table was available or not and referred to another staff member who bluntly stated no tables were available on the Terrace, so we would have to accept an inside table. Yikes, what a lot of nonsense, there was only one other inside table occupied by diners during our meal. Clearly there were plenty of available tables. The morning of our departure we checked in to the buffet breakfast and as we were allocated a table the pleasant lady ask if she could get us a coffee. Yes said Husband and requested a flat white. No coffee for me I said, I would like a black tea. “Amazing” she replied and went off to arrange our requested hot beverages. Husband’s coffee arrived and I was presented with a cappuccino- I told Urjan that I had requested a pot of tea. He apologised and left. After a significant lapse of time, I visited the hot beverage counter where Urjan stated that tea was self serve and promptly escorted me to the urn and tea bags. A little perplexed but nonetheless accepting of the situation I made my humble cup of tea myself. Returning to our table it irritated me to observe Urjan deliver two pots of tea to people sitting at a nearby table. What is up with getting a cup of tea here.
6
Megan
3. okt. 2023
·
This is our second time staying here. We stayed just before covid and again last week. The place looks amazing and facilities are great….. but the service is not 5 star and that’s what you’re paying for. Thumbs down for; 👎Check in - we arrived 17 minutes early, we were told to go away and come back on the dot and get your key, which meant lining up all over again. 👎Booked for 4 people only supplied items for 2 people 👎Ordered room service on 3 occasion and asked for a bucket of ice each time, only received it once 👎on checkin asked if we could get a late checkout, was told to ask the day before. 👎day before checkout asked if we could get a late checkout, was told to ask day off and they said they would leave a message and someone would get back to us 👎day of checkout no contact from anyone, so we tried asking for a late checkout …. Guess what didn’t hear from anyone. 👎Food and drinks from the pool area would go missing, turn up 45 mins later or not at all. 👎Food from pool area was cold by the time it got to us and the ice had melted in the drinks All in all Customer Service was terrible, which is in complete contrast to our previous stay. Such a shame as it’s such a lovely place to stay
This is our second time staying here. We stayed just before covid and again last week. The place looks amazing and facilities are great….. but the service is not 5 star and that’s what you’re paying for. Thumbs down for; 👎Check in - we arrived 17 minutes early, we were told to go away and come back on the dot and get your key, which meant lining up all over again. 👎Booked for 4 people only supplied items for 2 people 👎Ordered room service on 3 occasion and asked for a bucket of ice each time, only received it once 👎on checkin asked if we could get a late checkout, was told to ask the day before. 👎day before checkout asked if we could get a late checkout, was told to ask day off and they said they would leave a message and someone would get back to us 👎day of checkout no contact from anyone, so we tried asking for a late checkout …. Guess what didn’t hear from anyone. 👎Food and drinks from the pool area would go missing, turn up 45 mins later or not at all. 👎Food from pool area was cold by the time it got to us and the ice had melted in the drinks All in all Customer Service was terrible, which is in complete contrast to our previous stay. Such a shame as it’s such a lovely place to stay
6
Kurt
19. sep. 2023
·
Overnattede 4 nætter
It didn't deliver value for the amount paid. Buffet breakfast often ran out of a particular dish, in other words they were slow to replenish. As for trying to get a barista made coffee - good luck!!, on one particular day after asking three times including as we sat down to breakfast (for 35mins) we never received our coffee order. Room service - any order under $75 incurred an $8 delivery charge. Really when you're paying $600 a night and $32 for a cheese platter you would think delivery is covered.
It didn't deliver value for the amount paid. Buffet breakfast often ran out of a particular dish, in other words they were slow to replenish. As for trying to get a barista made coffee - good luck!!, on one particular day after asking three times including as we sat down to breakfast (for 35mins) we never received our coffee order. Room service - any order under $75 incurred an $8 delivery charge. Really when you're paying $600 a night and $32 for a cheese platter you would think delivery is covered.
10
Jacqueline
11. apr. 2024
·
Overnattede 5 nætter
Fabulous resort, great location, but you can’t walk into town. A bit exclusive, and all the better for that. Rooms well appointed with bath/shower, Wi-Fi etc. Amazingly NO gym- you have to get a taxi to the country club across the road. The USP for us was access directly to 4 mile beach, except when the tide is up and of course you can’t swim in the sea! Over the 5 nights we ate twice in town, and 3 times at the fusion beach bar in resort…the dining room was too smart, and the casual dining room was EMPtY. Great little coffee shop in lobby for a light breakfast. You have to use SR coaches to get in and out of town which adds the the costs, but they are fine and take you to the airport too. Pools and facilities wonderful and they are cleaning all the time!
Fabulous resort, great location, but you can’t walk into town. A bit exclusive, and all the better for that. Rooms well appointed with bath/shower, Wi-Fi etc. Amazingly NO gym- you have to get a taxi to the country club across the road. The USP for us was access directly to 4 mile beach, except when the tide is up and of course you can’t swim in the sea! Over the 5 nights we ate twice in town, and 3 times at the fusion beach bar in resort…the dining room was too smart, and the casual dining room was EMPtY. Great little coffee shop in lobby for a light breakfast. You have to use SR coaches to get in and out of town which adds the the costs, but they are fine and take you to the airport too. Pools and facilities wonderful and they are cleaning all the time!
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Lokation
Beliggende ved stranden med direkte adgang til Four Mile Beach og naturskønne omgivelser. Det tager typisk en 30-minutters gåtur langs stranden eller en shuttle/taxi for at komme til centrum af Port Douglas.
Relaterede gæsteanmeldelser
8
Rhiana
4. okt. 2025
·
Overnattede 5 nætter
Plenty of parking, spacious rooms, lovely pools. Good location.
Plenty of parking, spacious rooms, lovely pools. Good location.
10
Malcolm
16. sep. 2023
·
Overnattede 6 nætter
Great location close to beach and town, lots of swimming pools in the complex.
Great location close to beach and town, lots of swimming pools in the complex.
10
Stefanie
5. sep. 2025
·
Overnattede 4 nætter
The property allows for direct access to Four Mile beach - the shore is lined with a somewhat thick line of palm trees so it's not like other beach resorts where there is an open view and lounge chairs/umbrellas on the beach. This resort is huge with a lot of different lagoon pools throughout and many dining options. It's also a 30ish minute walk along the beach to the downtown area which has a great nightlife and beautiful sunsets and you can easily book a ride on a shared coach service to get back after dark. This place is amazing; highly recommend.
The property allows for direct access to Four Mile beach - the shore is lined with a somewhat thick line of palm trees so it's not like other beach resorts where there is an open view and lounge chairs/umbrellas on the beach. This resort is huge with a lot of different lagoon pools throughout and many dining options. It's also a 30ish minute walk along the beach to the downtown area which has a great nightlife and beautiful sunsets and you can easily book a ride on a shared coach service to get back after dark. This place is amazing; highly recommend.
10
Michael John
29. okt. 2025
·
Overnattede 4 nætter
We had a lovely stay, rooms very clean, new and modern. Pools are fantastic and given the size of the resort privacy is not an issue if you are looking for a quiet spot on the lagoon/pool. Dining is a little expensive but there are other options in town. Private access to four mile beach. Aircon facilities and fans in rooms are great although we did get a little cold at night with the aircon not able to be switched off unless windows are open. Highly recommend and will definitely be back.
We had a lovely stay, rooms very clean, new and modern. Pools are fantastic and given the size of the resort privacy is not an issue if you are looking for a quiet spot on the lagoon/pool. Dining is a little expensive but there are other options in town. Private access to four mile beach. Aircon facilities and fans in rooms are great although we did get a little cold at night with the aircon not able to be switched off unless windows are open. Highly recommend and will definitely be back.
10
Rebecca Elmaria
6. dec. 2024
·
Overnattede 6 nætter
Great property in the most amazing location! Many room options. Nice variety of dinning options. Super friendly staff.
Great property in the most amazing location! Many room options. Nice variety of dinning options. Super friendly staff.
10
VANDA
10. mar. 2023
·
Overnattede 2 nætter
UNFORTUNATELY, WE HAD TO PARK QUITE A DISTANCE FROM OUR ROOM BUT THE STAFF WERE HELPFUL IN PROVIDING US WITH A BUGGY RIDGE WITH OUR LUGGAGE TO OUR ROOM. THE HOTEL WAS A BIT TOO FAR TO WALK INTO PORT DOUGLAS ITSELF AND THE LAGOON POOLS SEEMED TO NEED A BIT OF MAINTENANCE/CLEANING BUT WE ENJOYED OUR STAY AND WHAT FACILITIES WE DID USE.
UNFORTUNATELY, WE HAD TO PARK QUITE A DISTANCE FROM OUR ROOM BUT THE STAFF WERE HELPFUL IN PROVIDING US WITH A BUGGY RIDGE WITH OUR LUGGAGE TO OUR ROOM. THE HOTEL WAS A BIT TOO FAR TO WALK INTO PORT DOUGLAS ITSELF AND THE LAGOON POOLS SEEMED TO NEED A BIT OF MAINTENANCE/CLEANING BUT WE ENJOYED OUR STAY AND WHAT FACILITIES WE DID USE.
10
Isabelle
17. aug. 2024
·
Overnattede 3 nætter
Beautiful resort pool and service. Breakfast was amazing and there is direct access to four mile beach. Rooms were really well appointed but it was a little hard to get around with a pram.
Beautiful resort pool and service. Breakfast was amazing and there is direct access to four mile beach. Rooms were really well appointed but it was a little hard to get around with a pram.
10
Peter
16. aug. 2024
·
Overnattede 6 nætter
A great place to stay in Port Douglas. Lots of pools - you can escape to any part of the hotel with some quiet spots to enjoy a swim and hear the sound of waves from the sea. Very easy walk along the beach to the main street.
A great place to stay in Port Douglas. Lots of pools - you can escape to any part of the hotel with some quiet spots to enjoy a swim and hear the sound of waves from the sea. Very easy walk along the beach to the main street.
10
sharon
31. jul. 2025
·
Overnattede 5 nætter
Easy to get around beautiful views
Easy to get around beautiful views
10
Jacqueline
11. apr. 2024
·
Overnattede 5 nætter
Fabulous resort, great location, but you can’t walk into town. A bit exclusive, and all the better for that. Rooms well appointed with bath/shower, Wi-Fi etc. Amazingly NO gym- you have to get a taxi to the country club across the road. The USP for us was access directly to 4 mile beach, except when the tide is up and of course you can’t swim in the sea! Over the 5 nights we ate twice in town, and 3 times at the fusion beach bar in resort…the dining room was too smart, and the casual dining room was EMPtY. Great little coffee shop in lobby for a light breakfast. You have to use SR coaches to get in and out of town which adds the the costs, but they are fine and take you to the airport too. Pools and facilities wonderful and they are cleaning all the time!
Fabulous resort, great location, but you can’t walk into town. A bit exclusive, and all the better for that. Rooms well appointed with bath/shower, Wi-Fi etc. Amazingly NO gym- you have to get a taxi to the country club across the road. The USP for us was access directly to 4 mile beach, except when the tide is up and of course you can’t swim in the sea! Over the 5 nights we ate twice in town, and 3 times at the fusion beach bar in resort…the dining room was too smart, and the casual dining room was EMPtY. Great little coffee shop in lobby for a light breakfast. You have to use SR coaches to get in and out of town which adds the the costs, but they are fine and take you to the airport too. Pools and facilities wonderful and they are cleaning all the time!
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Morgenmaden får stor ros for variationen og kvaliteten, og interne muligheder som Harrison’s er populære. Priserne er høje, og servicen kan være langsom i travle perioder, med lejlighedsvis blandet feedback på poolbar-drikkevarer og kaffe.
Relaterede gæsteanmeldelser
10
SARA
20. nov. 2025
·
Overnattede 3 nætter
Amazing resort with great restaurants - Harrison’s is a must!
Amazing resort with great restaurants - Harrison’s is a must!
8
Marisa
9. dec. 2024
·
Overnattede 5 nætter
We’ve been looking forward to staying at the Grand Mirage for years. It has lovely grounds and pools - great for kids and adults alike. The upsides: the pool bar, dining options (Lagoon Bar was great!) and access to the beach. The middle ground: The resort itself seems to be in need of some upkeep. There were pool renovations underway while we were there which will be lovely when it’s done. The main pool with the swim up pool bar needed a good deep clean :-/ Overall we had a great time!
We’ve been looking forward to staying at the Grand Mirage for years. It has lovely grounds and pools - great for kids and adults alike. The upsides: the pool bar, dining options (Lagoon Bar was great!) and access to the beach. The middle ground: The resort itself seems to be in need of some upkeep. There were pool renovations underway while we were there which will be lovely when it’s done. The main pool with the swim up pool bar needed a good deep clean :-/ Overall we had a great time!
8
Lucy
18. nov. 2025
·
Overnattede 7 nætter
I really liked the daily option to not have my room cleaned, and instead, earn a $10 voucher which could be put towards food/drinks.
I really liked the daily option to not have my room cleaned, and instead, earn a $10 voucher which could be put towards food/drinks.
10
Lesley
4. feb. 2026
·
Overnattede 5 nætter
Clean and spacious room. Great pools. Fantastic breakfast buffet. Friendly staff.
Clean and spacious room. Great pools. Fantastic breakfast buffet. Friendly staff.
8
Bindi
8. dec. 2023
·
Overnattede 5 nætter
The property is great. But they need to pay more attention to detail with the cleanliness of the rooms. Our bathroom vent was clocked with dust, the shower glass screen needed a good clean, one of the handles on the bathroom door was missing, there was something light brown looking dripping down the wall- ?fake tan maybe, there was mouldy coconut flakes outside our bedroom window from a prior guest that had not been cleaned. Besides the cleanliness of the room, the pool area was great with lots of chairs and umbrellas to choose from. The cocktails at the swim up bar were average- perhaps some more practice was needed by the bar staff. The breakfast was great. I’d happily come back
The property is great. But they need to pay more attention to detail with the cleanliness of the rooms. Our bathroom vent was clocked with dust, the shower glass screen needed a good clean, one of the handles on the bathroom door was missing, there was something light brown looking dripping down the wall- ?fake tan maybe, there was mouldy coconut flakes outside our bedroom window from a prior guest that had not been cleaned. Besides the cleanliness of the room, the pool area was great with lots of chairs and umbrellas to choose from. The cocktails at the swim up bar were average- perhaps some more practice was needed by the bar staff. The breakfast was great. I’d happily come back
10
Michael James
2. jul. 2024
·
Overnattede 6 nætter
As someone with Coeliac disease it is always a concern whether I will be able to join in with meals or not safely. I found that the dining staff were very aware of which meals would be safe for me and that I actually had a decent choice. Also, the separate setup for GF products at the breakfast buffet was a great bonus.
As someone with Coeliac disease it is always a concern whether I will be able to join in with meals or not safely. I found that the dining staff were very aware of which meals would be safe for me and that I actually had a decent choice. Also, the separate setup for GF products at the breakfast buffet was a great bonus.
10
Jaime
24. okt. 2025
·
Overnattede 5 nætter
My husband and I stayed at the Sheraton for 5 nights, The staff were fabulous, rooms and amenities were great, buffet breakfast was absolutely amazing! We will definitely be back!
My husband and I stayed at the Sheraton for 5 nights, The staff were fabulous, rooms and amenities were great, buffet breakfast was absolutely amazing! We will definitely be back!
8
Warren
27. jul. 2024
·
Overnattede 1 nat
Our allocated poolside room was as hoped for. We entered the pool from our private balcony steps but found the pool surface quite slimy and slippery in many places. We visited the in-house restaurant‘Harrison’s’ without a pre booked reservation. The check in staff member would not advise whether a table was available or not and referred to another staff member who bluntly stated no tables were available on the Terrace, so we would have to accept an inside table. Yikes, what a lot of nonsense, there was only one other inside table occupied by diners during our meal. Clearly there were plenty of available tables. The morning of our departure we checked in to the buffet breakfast and as we were allocated a table the pleasant lady ask if she could get us a coffee. Yes said Husband and requested a flat white. No coffee for me I said, I would like a black tea. “Amazing” she replied and went off to arrange our requested hot beverages. Husband’s coffee arrived and I was presented with a cappuccino- I told Urjan that I had requested a pot of tea. He apologised and left. After a significant lapse of time, I visited the hot beverage counter where Urjan stated that tea was self serve and promptly escorted me to the urn and tea bags. A little perplexed but nonetheless accepting of the situation I made my humble cup of tea myself. Returning to our table it irritated me to observe Urjan deliver two pots of tea to people sitting at a nearby table. What is up with getting a cup of tea here.
Our allocated poolside room was as hoped for. We entered the pool from our private balcony steps but found the pool surface quite slimy and slippery in many places. We visited the in-house restaurant‘Harrison’s’ without a pre booked reservation. The check in staff member would not advise whether a table was available or not and referred to another staff member who bluntly stated no tables were available on the Terrace, so we would have to accept an inside table. Yikes, what a lot of nonsense, there was only one other inside table occupied by diners during our meal. Clearly there were plenty of available tables. The morning of our departure we checked in to the buffet breakfast and as we were allocated a table the pleasant lady ask if she could get us a coffee. Yes said Husband and requested a flat white. No coffee for me I said, I would like a black tea. “Amazing” she replied and went off to arrange our requested hot beverages. Husband’s coffee arrived and I was presented with a cappuccino- I told Urjan that I had requested a pot of tea. He apologised and left. After a significant lapse of time, I visited the hot beverage counter where Urjan stated that tea was self serve and promptly escorted me to the urn and tea bags. A little perplexed but nonetheless accepting of the situation I made my humble cup of tea myself. Returning to our table it irritated me to observe Urjan deliver two pots of tea to people sitting at a nearby table. What is up with getting a cup of tea here.
10
Patricia
25. jan. 2026
·
Overnattede 1 nat
Big tub. Good amenities. Lovely people. Delicious food, though a bit pricey.
Big tub. Good amenities. Lovely people. Delicious food, though a bit pricey.
6
Kurt
19. sep. 2023
·
Overnattede 4 nætter
It didn't deliver value for the amount paid. Buffet breakfast often ran out of a particular dish, in other words they were slow to replenish. As for trying to get a barista made coffee - good luck!!, on one particular day after asking three times including as we sat down to breakfast (for 35mins) we never received our coffee order. Room service - any order under $75 incurred an $8 delivery charge. Really when you're paying $600 a night and $32 for a cheese platter you would think delivery is covered.
It didn't deliver value for the amount paid. Buffet breakfast often ran out of a particular dish, in other words they were slow to replenish. As for trying to get a barista made coffee - good luck!!, on one particular day after asking three times including as we sat down to breakfast (for 35mins) we never received our coffee order. Room service - any order under $75 incurred an $8 delivery charge. Really when you're paying $600 a night and $32 for a cheese platter you would think delivery is covered.
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10
LUCIA
for 2 uger siden
·
Overnattede 3 nætter
Being a first time to your Resort the Concierge wasn't helpful at all which was really disappointing . Your staff in the resort was amazing as . they helped us direct us and explain everything i cannot fault them at all very good . I went back the next day and the concierge was very helpful wasn't he some one maybe something you could follow up on as i wouldn't someone else experiencing that at such a gorgeous 5 star resort
Being a first time to your Resort the Concierge wasn't helpful at all which was really disappointing . Your staff in the resort was amazing as . they helped us direct us and explain everything i cannot fault them at all very good . I went back the next day and the concierge was very helpful wasn't he some one maybe something you could follow up on as i wouldn't someone else experiencing that at such a gorgeous 5 star resort
6
dianna
for 3 uger siden
·
Overnattede 5 nætter
A few good and a few bad Let’s start with the bad , for. 5 star place and paying 650 a night for 1 week , apparently I didn’t not have breakfast included, this was not told at checking in , you think they would have advised or least offer it at 650 a night. I was on my honeymoon like come on breakfast for 2 at 650 a night it’s the least they could do . I asked and said oh well it wasn’t booked Then my room has mozzies in it , and room service was not up to standard I had to chase this up and was told on a an occasion sorry your room is not urgent we have to attend to the new comers first and this was at 4pm I will say that the food there was great at the restaurants and the staff there was great I feel like for the amount you pay a few things should be expected
A few good and a few bad Let’s start with the bad , for. 5 star place and paying 650 a night for 1 week , apparently I didn’t not have breakfast included, this was not told at checking in , you think they would have advised or least offer it at 650 a night. I was on my honeymoon like come on breakfast for 2 at 650 a night it’s the least they could do . I asked and said oh well it wasn’t booked Then my room has mozzies in it , and room service was not up to standard I had to chase this up and was told on a an occasion sorry your room is not urgent we have to attend to the new comers first and this was at 4pm I will say that the food there was great at the restaurants and the staff there was great I feel like for the amount you pay a few things should be expected
6
said
for 3 uger siden
·
Overnattede 5 nætter
lo mejor son los exteriores, las piscinas y el acceso directo a la playa. la habitacion muy correcta, pero necesita una actualizacion, especilamente el baño, poca precion de agua, bañera incomoda y poca luz. El aire accondiciano y el asencor hacen demaciado ruido. el desayuno muy normal y suele haber mucha colas anque el personal es muy amable y atento descatamos especialmente el equipo de la recepcion que fue encantador una chica me parece q es chilena y un chico argentino. en general, hemos disfrutado de la estancia, pero el resort necesita una buena renovacion para estar a la altura de su categoria, parece un resort de 3 estrellas
lo mejor son los exteriores, las piscinas y el acceso directo a la playa. la habitacion muy correcta, pero necesita una actualizacion, especilamente el baño, poca precion de agua, bañera incomoda y poca luz. El aire accondiciano y el asencor hacen demaciado ruido. el desayuno muy normal y suele haber mucha colas anque el personal es muy amable y atento descatamos especialmente el equipo de la recepcion que fue encantador una chica me parece q es chilena y un chico argentino. en general, hemos disfrutado de la estancia, pero el resort necesita una buena renovacion para estar a la altura de su categoria, parece un resort de 3 estrellas
10
Adam
for 3 uger siden
·
Overnattede 3 nætter
Superb place to stay. Location is so good. A must stay in port Douglas.
Superb place to stay. Location is so good. A must stay in port Douglas.
10
Kendelle
for 4 uger siden
·
Overnattede 2 nætter
Beautiful property. Lagoon pools are amazing. Lobby is showing its age but renovated rooms are all excellent. Breakfast is excellent right beside the main pool. Location right on Four Mile Beach is spectacular!
Beautiful property. Lagoon pools are amazing. Lobby is showing its age but renovated rooms are all excellent. Breakfast is excellent right beside the main pool. Location right on Four Mile Beach is spectacular!
Overnatningsstedets retninglinjer
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
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oktober 2026
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Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-20: NO DATA
- 2026-09-21: 336.3198179077148USD
- 2026-09-22: 470.3488896087951USD
- 2026-09-23: 479.1344541585388USD
- 2026-09-24: 505.87576477288815USD
- 2026-09-25: 505.87576477288815USD
- 2026-09-26: 548.3656481358337USD
- 2026-09-27: 516.5622186391602USD
- 2026-09-28: 545.7084635033569USD
- 2026-09-29: 543.2848401439819USD
- 2026-09-30: 585.0444106115417USD
- 2026-10-01: 611.2329022750243USD
- 2026-10-02: 601.4370738909302USD
- 2026-10-03: 601.4370738909302USD
- 2026-10-04: 461.41447839874263USD
- 2026-10-05: 420.3940569533996USD
- 2026-10-06: 345.3236908925781USD
- 2026-10-07: 1885.4200635667723USD
- 2026-10-08: 689.6864880562744USD
- 2026-10-09: 689.6864880562744USD
- 2026-10-10: 1739.3504716905516USD
- 2026-10-11: 267.7778067592468USD
- 2026-10-12: 305.28614830120847USD
- 2026-10-13: 275.93786469573973USD
- 2026-10-14: 1631.2491557834471USD
- 2026-10-15: 967.2902431716308USD
- 2026-10-16: 320.28522814895626USD
- 2026-10-17: 544.3502245790405USD
- 2026-10-18: 320.28522814895626USD
- 2026-10-19: 325.29489129421995USD
- 2026-10-20: 331.8710734962463USD
- 2026-10-21: 325.29489129421995USD
- 2026-10-22: 1577.6688462636719USD
- 2026-10-23: 643.9736274317016USD
- 2026-10-24: 326.47679338586426USD
- 2026-10-25: 309.67780852822875USD
- 2026-10-26: 833.4612115640869USD
- 2026-10-27: NO DATA
- 2026-10-28: 279.10160133720393USD
- 2026-10-29: 286.0881550089416USD
- 2026-10-30: 318.55019153048704USD
- 2026-10-31: 329.90436906042476USD
- 2026-11-01: 312.85607919577023USD
- 2026-11-02: 312.85607919577023USD
- 2026-11-03: 285.58211142788696USD
- 2026-11-04: 292.4033032975006USD
- 2026-11-05: 333.9630265234985USD
- 2026-11-06: 1473.3810904920654USD
- 2026-11-07: 346.92962188012694USD
- 2026-11-08: 250.5997275157623USD
- 2026-11-09: 271.9918152537689USD
- 2026-11-10: 265.12931799761964USD
- 2026-11-11: 265.12931799761964USD
- 2026-11-12: 255.96015333862303USD
- 2026-11-13: 255.96015333862303USD
- 2026-11-14: 265.12931799761964USD
- 2026-11-15: 265.12931799761964USD
- 2026-11-16: 269.18739690476986USD
- 2026-11-17: 271.9613271098022USD
- 2026-11-18: 271.9613271098022USD
- 2026-11-19: 264.00078330691525USD
- 2026-11-20: 265.12931799761964USD
Dette overnatningssted tilbyder transport fra lufthavnen (tillægsgebyrer kan forekomme). Gæster skal kontakte overnatningsstedet med ankomstoplysninger inden afrejse ved hjælp af oplysningerne på reservationsbekræftelsen. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Overnatningsstedet forbeholder sig retten til at reservere et beløb på gæstens kreditkort inden ankomst.
- Betaling uden kontanter er tilgængelig
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer kuliltealarm, brandslukker, røgalarm og førstehjælpskasse
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
- Reservationer er påkrævet for spabehandlinger. Reservationer kan foretages ved at kontakte dette hotel inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Det er ikke nødvendigt at have en bil for at komme til og fra dette overnatningssted.
- Der er mulighed for kontaktløs betaling for alle transaktioner og gæster kan få adgang til deres værelser med en mobilenhed.
- Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
- Gebyr for morgenmadsbuffet: 48.00 AUD for voksne og 24.00 AUD for børn (cirkapriser)
- Gebyr for lufthavnstransport: 56.00 AUD pr. person (enkelt)
- Gebyr pr. barn for lufthavnstransport: 28.00 AUD (enkelt), (fra 4 til 11 år)
- Tillægsgebyr for parkeringsservice: AUD 20.00 pr. dag
- Gebyr for baby-/barneseng: 25.0 AUD pr. nat
- Gebyr for ekstra seng: 85.0 AUD pr. nat
- Betaling med kreditkort er underlagt et tillægsgebyr på 1.95%
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Aktiviteter
Swimmingpool
Tennisbaner
Have
Golfbane (i nærheden)
Strand - i nærheden
Dykning
Cykling
Billiard
Vandreture
Udendørs pool
Udendørs møbler
Pool (Seasonal Outdoor)
Bordtennis
Terrasse
Fitness Center (nearby)
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Massage
Spa og wellnesscenter
Kropsbehandlinger
Ansigtsbehandlinger
Bar ved poolen
Picnic-område/Borde
Morgenmad på værelset
Beach Sun Loungers
Serviceydelser
Forretningscenter
Turistservice
Renseri
Rengøring
Beværtningsfaciliteter
Valutaveksling
Sikkerhedsboks
Hæveautomat
Cykeludlejning
Opbevaring af bagage
Rygeområde
Ekspres check-in/check-out
Vaskeri
24-Hour Front Desk
Concierge Services
Lockers Available
Parkering
Parkering
Transport til/Fra lufthavn
Overvåget parkering
Gratis parkering
Parking (Limited)
Parking Onsite
Internet
Gratis wi-fi