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Copthorne Hotel Rotorua

90 US$

/nat

Gennemsnit for oktober

Copthorne Hotel Rotorua - Image 1

Copthorne Hotel Rotorua - Værelse

Copthorne Hotel Rotorua - Værelse

Copthorne Hotel Rotorua - Pool

Copthorne Hotel Rotorua - Restaurant

Priser på Copthorne Hotel Rotorua

Vælg datoer for at se priser og tilgængelighed

90 US$

/nat

Gennemsnit for oktober

Gennemsnitlige månedlige priser

På Copthorne Hotel Rotorua ligger prisen pr. nat i gennemsnit på 90 US$ i den billigste måned (oktober) og 122 US$ i den dyreste måned (marts), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Copthorne Hotel Rotorua pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	104 US$
februar	122 US$
marts	122 US$
april	109 US$
maj	98 US$
juni	91 US$
juli	95 US$
august	93 US$
september	100 US$
oktober	90 US$
november	96 US$
december	109 US$

Dyrest: marts (ca. 122 US$)

Billigst: oktober (ca. 90 US$)

Om dette overnatningssted

Nyd de rekreative faciliteter, såsom en udendørs pool og et boblebad. Dette hotel tilbyder desuden gratis trådløs internetadgang, concierge-tjenester og bryllupsfaciliteter.

Lokation

328-348 Fenton Street, Fenton Street, Rotorua, New Zealand

Racing Rotorua (0.5 mil)

Rotorua Golfklub (0.5 mil)

Whakarewarewa: The Living Maori Village (0.6 mil)

Whakarewarewa-varmereservatet (1 mil)

Rotorua Central Mall (1 mil)

Te Puia New Zealand Maori Arts and Crafts Institute (1.1 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

10

Superior-værelse - 2 queensize-senge

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 3

280 ft²

Opvarmning

Wi-Fi (Gratis)

Køleskab

9

Superior-værelse - 1 queensize-seng

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 3

280 ft²

Opvarmning

Wi-Fi (Gratis)

Køleskab

Gæsteanmeldelser af Copthorne Hotel Rotorua

7.4

God

Baseret på 1.000 verificerede anmeldelser

Hvem overnatter her?

Business

6%

Par

47%

Familie

36%

Gruppe

7%

Solorejsende

2%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På Copthorne Hotel Rotorua roser gæsterne venligt personale, komfortable senge og en rolig, tilgængelig beliggenhed, samtidig med at de bemærker, at ejendommen fremstår forældet med ujævn vedligeholdelse af pools, elevatorer, badeværelser og faciliteter på værelserne som aircondition og Wi-Fi.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På Copthorne Hotel Rotorua roser gæsterne venligt personale, komfortable senge og en rolig, tilgængelig beliggenhed, samtidig med at de bemærker, at ejendommen fremstår forældet med ujævn vedligeholdelse af pools, elevatorer, badeværelser og faciliteter på værelserne som aircondition og Wi-Fi.

Mange fandt værelserne rummelige, men flere fremhævede svage brusere, forældede nøgler og lejlighedsvis støj fra gangene. Poolen og spaen tiltrækker familier, men renlighed, temperatur og reparation af fliser er tilbagevendende bekymringer; fitnesscentret trænger også til opmærksomhed, og bar/restauranten er ofte lukket eller har begrænsede åbningstider. Forvent et behageligt ophold på en ældre ejendom med varierende faciliteter og serviceniveau.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Poolen og spaen er et højdepunkt for familier. Dog bemærker gæsterne gentagne gange problemer med renlighed/temperatur og ødelagte fliser, lejlighedsvise elevatorstop, et fitnesscenter der trænger til vedligeholdelse og bar-/restaurantydelser, der ofte er lukkede eller begrænsede.

Relaterede gæsteanmeldelser

8

Martin

22. okt. 2025

·

Overnattede 1 nat

The Bar was clised very early. Other than that the hotel was great.

The Bar was clised very early. Other than that the hotel was great.

6

graeme

8. feb. 2022

·

Overnattede 2 nætter

An old tired hotel. Price for room was about right for what it is. Gym - equipment doesn’t work, is old and missing weights. The rooms were spacious and had a desk to work at. Room service and restaurant were closed due to Covid.

An old tired hotel. Price for room was about right for what it is. Gym - equipment doesn’t work, is old and missing weights. The rooms were spacious and had a desk to work at. Room service and restaurant were closed due to Covid.

6

glynn

28. jan. 2024

·

Overnattede 1 nat

Property looks in need of makeover, felt stale and lacked atmosphere. Room clean and tidy but dated. Lifts were not working (was not an issue for me) and no restaurant or bar service open on the Saturday evening. All in all a little bit below expectations from what website indicates.

Property looks in need of makeover, felt stale and lacked atmosphere. Room clean and tidy but dated. Lifts were not working (was not an issue for me) and no restaurant or bar service open on the Saturday evening. All in all a little bit below expectations from what website indicates.

8

Sharon

29. jan. 2024

·

Overnattede 4 nætter

Needs some serious upgrading maintenance. Pool tiles broken, air con not working, elevator not working for entire stay, one washer drier not working. Just needs some serious maintenance.

Needs some serious upgrading maintenance. Pool tiles broken, air con not working, elevator not working for entire stay, one washer drier not working. Just needs some serious maintenance.

6

Belinda

7. sep. 2025

·

Overnattede 1 nat

The rooms were clean and the bed was extremely comfy for lovers of a soft bed but the hotel was a lot more run down than I expected. The carpets were worn and the pool area was in a sorry state. The pool wasn’t that warm and the two hot tubs were tiny.

The rooms were clean and the bed was extremely comfy for lovers of a soft bed but the hotel was a lot more run down than I expected. The carpets were worn and the pool area was in a sorry state. The pool wasn’t that warm and the two hot tubs were tiny.

8

Marilyn

9. jul. 2024

·

Overnattede 1 nat

Restaurant is not open at night.

Restaurant is not open at night.

8

Craig

20. sep. 2025

·

Overnattede 1 nat

Comfortable rooms, great location, the gym equipment needs maintenance,

Comfortable rooms, great location, the gym equipment needs maintenance,

8

Megan

8. nov. 2025

·

Overnattede 3 nætter

The room was clean beds super comfy. The pressure in the shower wasn't amazing but I find it hard to find any hotel with good water pressure. The heated pool and spa were great he kids loved it. The breakfast wasn't the best so we only ate down there once but that is also due to fussy kids. Rooms do get a little hot but we just turned the air con on all night. Staff were fantastic though. Would book and stay there again.

The room was clean beds super comfy. The pressure in the shower wasn't amazing but I find it hard to find any hotel with good water pressure. The heated pool and spa were great he kids loved it. The breakfast wasn't the best so we only ate down there once but that is also due to fussy kids. Rooms do get a little hot but we just turned the air con on all night. Staff were fantastic though. Would book and stay there again.

8

Navin

21. jan. 2025

·

Overnattede 1 nat

Good location and overall, a good hotel for a night or 2. Rooms and pool need repairs and maintenance. Need more staff onsite. The person who served us was great but just too much for one person to do everything. Pool tiles and surrounding need urgent repairs but a nice size and heated pool.

Good location and overall, a good hotel for a night or 2. Rooms and pool need repairs and maintenance. Need more staff onsite. The person who served us was great but just too much for one person to do everything. Pool tiles and surrounding need urgent repairs but a nice size and heated pool.

6

Lesa

4. jun. 2025

·

Overnattede 3 nætter

When booking the Copthorne I thought I was booking at quite a fancy place, the hotel itself and its rooms are very dated and old! Only hotel I know of still using actual keys! We checked in easily, but upon entering our room found broken glass all over the floor between the beds! The reception team cleaned it up quickly but still could have been bad if we’d stood on it before noticing it. Our room had no microwave, only 2 teaspoons and 3 cups, and 3 mugs, no knives or bowls or plates! The carpet in our room was old and broken and stained. Tv channels available were minimal no additional services available to pay for or book on the tv. At least the beds were soft and snuggly was the only upside. The buffet breakfast was way too expensive at $35 per adult….. considering what food was on offer! Eggs only scrambled or hard boiled no fried eggs when I asked if they did fried eggs staff looked at me like I was crazy or she didn’t speak English, the boiling water was luke warm, the juices and milk empty had to ask for everything. On our 2nd to last day the only elevator was Out of Order thankfully we were only on the 2nd floor but had to lug our bags down the stairs when we left glad we weren’t on the 5th floor. The jacuzzi wasn’t hot enough. The gentleman at reception was very helpful whenever I needed anything so A+ to the staff but wouldn’t stay here again!

When booking the Copthorne I thought I was booking at quite a fancy place, the hotel itself and its rooms are very dated and old! Only hotel I know of still using actual keys! We checked in easily, but upon entering our room found broken glass all over the floor between the beds! The reception team cleaned it up quickly but still could have been bad if we’d stood on it before noticing it. Our room had no microwave, only 2 teaspoons and 3 cups, and 3 mugs, no knives or bowls or plates! The carpet in our room was old and broken and stained. Tv channels available were minimal no additional services available to pay for or book on the tv. At least the beds were soft and snuggly was the only upside. The buffet breakfast was way too expensive at $35 per adult….. considering what food was on offer! Eggs only scrambled or hard boiled no fried eggs when I asked if they did fried eggs staff looked at me like I was crazy or she didn’t speak English, the boiling water was luke warm, the juices and milk empty had to ask for everything. On our 2nd to last day the only elevator was Out of Order thankfully we were only on the 2nd floor but had to lug our bags down the stairs when we left glad we weren’t on the 5th floor. The jacuzzi wasn’t hot enough. The gentleman at reception was very helpful whenever I needed anything so A+ to the staff but wouldn’t stay here again!

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Tilbagemeldingerne er blandede: mange beskriver rene værelser og fællesarealer, mens andre rapporterer beskidte eller slidte elementer såsom plettede tæpper, skimmel, insekter og urent glasværk, plus problemer med spaens renlighed.

Relaterede gæsteanmeldelser

4

Lakhwinder

18. maj 2023

·

Overnattede 1 nat

Old structure still got mold mark on bathroom shower, carpet was air up of room Only consider a 2 star hotel then 4 star hotel

Old structure still got mold mark on bathroom shower, carpet was air up of room Only consider a 2 star hotel then 4 star hotel

10

Raymond

16. jul. 2025

·

Overnattede 4 nætter

Clean and great spa facilities the cleaning staff were excellent.

Clean and great spa facilities the cleaning staff were excellent.

4

Zyander

22. nov. 2025

·

Overnattede 1 nat

Room was dirty, kettle was burned, glasses were dirty, Sheets were not cleans

Room was dirty, kettle was burned, glasses were dirty, Sheets were not cleans

10

Errin

2. sep. 2024

·

Overnattede 1 nat

I liked the ability to sleep and relax in a well maintained clean environment.

I liked the ability to sleep and relax in a well maintained clean environment.

6

Crystal

10. jul. 2025

·

Overnattede 2 nætter

Buckets lining the corridor to catch leaking water, coacroaches on the ground soaking wet patches of carpet,

Buckets lining the corridor to catch leaking water, coacroaches on the ground soaking wet patches of carpet,

4

Baljinder

12. jan. 2024

·

Overnattede 1 nat

On our ground floor room there were insects so we didn’t use the cattle to make tea and there were no exhaust fan in bathroom and toilet so it stinks.

On our ground floor room there were insects so we didn’t use the cattle to make tea and there were no exhaust fan in bathroom and toilet so it stinks.

6

Angie

21. apr. 2025

·

Overnattede 2 nætter

Plug didn’t fit bath and was black with mould, fan didn’t work in bathroom and tv remote wouldn’t adjust volume had to use button on tv. Pool dirty with bugs leaves hadn’t been cleaned out in few days and same with spa.

Plug didn’t fit bath and was black with mould, fan didn’t work in bathroom and tv remote wouldn’t adjust volume had to use button on tv. Pool dirty with bugs leaves hadn’t been cleaned out in few days and same with spa.

8

Warsha

5. aug. 2024

·

Overnattede 1 nat

I was sceptical based on other reviews, but it was much better than I expected. Clean and tidy. Would definitely stay again.

I was sceptical based on other reviews, but it was much better than I expected. Clean and tidy. Would definitely stay again.

10

Hinekura

23. dec. 2024

·

Overnattede 1 nat

My grand daughters and I had a very pleasant stay. The front desk staff member on our arrival was a pleases. Thank you very much. Our room was nice, clean and tidy.

My grand daughters and I had a very pleasant stay. The front desk staff member on our arrival was a pleases. Thank you very much. Our room was nice, clean and tidy.

6

Lesa

4. jun. 2025

·

Overnattede 3 nætter

When booking the Copthorne I thought I was booking at quite a fancy place, the hotel itself and its rooms are very dated and old! Only hotel I know of still using actual keys! We checked in easily, but upon entering our room found broken glass all over the floor between the beds! The reception team cleaned it up quickly but still could have been bad if we’d stood on it before noticing it. Our room had no microwave, only 2 teaspoons and 3 cups, and 3 mugs, no knives or bowls or plates! The carpet in our room was old and broken and stained. Tv channels available were minimal no additional services available to pay for or book on the tv. At least the beds were soft and snuggly was the only upside. The buffet breakfast was way too expensive at $35 per adult….. considering what food was on offer! Eggs only scrambled or hard boiled no fried eggs when I asked if they did fried eggs staff looked at me like I was crazy or she didn’t speak English, the boiling water was luke warm, the juices and milk empty had to ask for everything. On our 2nd to last day the only elevator was Out of Order thankfully we were only on the 2nd floor but had to lug our bags down the stairs when we left glad we weren’t on the 5th floor. The jacuzzi wasn’t hot enough. The gentleman at reception was very helpful whenever I needed anything so A+ to the staff but wouldn’t stay here again!

When booking the Copthorne I thought I was booking at quite a fancy place, the hotel itself and its rooms are very dated and old! Only hotel I know of still using actual keys! We checked in easily, but upon entering our room found broken glass all over the floor between the beds! The reception team cleaned it up quickly but still could have been bad if we’d stood on it before noticing it. Our room had no microwave, only 2 teaspoons and 3 cups, and 3 mugs, no knives or bowls or plates! The carpet in our room was old and broken and stained. Tv channels available were minimal no additional services available to pay for or book on the tv. At least the beds were soft and snuggly was the only upside. The buffet breakfast was way too expensive at $35 per adult….. considering what food was on offer! Eggs only scrambled or hard boiled no fried eggs when I asked if they did fried eggs staff looked at me like I was crazy or she didn’t speak English, the boiling water was luke warm, the juices and milk empty had to ask for everything. On our 2nd to last day the only elevator was Out of Order thankfully we were only on the 2nd floor but had to lug our bags down the stairs when we left glad we weren’t on the 5th floor. The jacuzzi wasn’t hot enough. The gentleman at reception was very helpful whenever I needed anything so A+ to the staff but wouldn’t stay here again!

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Sengene er komfortable, og nogle værelser er rummelige, men indretningen er forældet, og vedligeholdelsen varierer med rapporter om svage brusere, brusebad over badekar, varme eller dårligt afkølede værelser og pletfyldt Wi-Fi.

Relaterede gæsteanmeldelser

2

changyu

11. maj 2025

·

Overnattede 1 nat

Room 114 Poor Wi-Fi signal

Room 114 Poor Wi-Fi signal

8

Winnie

6. okt. 2024

·

Overnattede 1 nat

Good experience overall, very friendly front staff. Sizable room, although bathroom could need an upgrade.

Good experience overall, very friendly front staff. Sizable room, although bathroom could need an upgrade.

8

Fredith

28. apr. 2025

·

Overnattede 2 nætter

Airconditioning units can be improved better or maintained so they can provide cooler air to the guests

Airconditioning units can be improved better or maintained so they can provide cooler air to the guests

6

Kayne

4. mar. 2025

·

Overnattede 1 nat

The place was pretty empty and I was put down the far end of the building which was weird. The shower was really weak.

The place was pretty empty and I was put down the far end of the building which was weird. The shower was really weak.

8

Bruce

20. sep. 2024

·

Overnattede 1 nat

Generous rooms. Tidy.

Generous rooms. Tidy.

8

Craig

20. sep. 2025

·

Overnattede 1 nat

Comfortable rooms, great location, the gym equipment needs maintenance,

Comfortable rooms, great location, the gym equipment needs maintenance,

8

Megan

8. nov. 2025

·

Overnattede 3 nætter

The room was clean beds super comfy. The pressure in the shower wasn't amazing but I find it hard to find any hotel with good water pressure. The heated pool and spa were great he kids loved it. The breakfast wasn't the best so we only ate down there once but that is also due to fussy kids. Rooms do get a little hot but we just turned the air con on all night. Staff were fantastic though. Would book and stay there again.

The room was clean beds super comfy. The pressure in the shower wasn't amazing but I find it hard to find any hotel with good water pressure. The heated pool and spa were great he kids loved it. The breakfast wasn't the best so we only ate down there once but that is also due to fussy kids. Rooms do get a little hot but we just turned the air con on all night. Staff were fantastic though. Would book and stay there again.

10

MYOUNGSUN

1. okt. 2025

·

Overnattede 2 nætter

We stayed for 2 days in a superior room with a queen bed. The Copthorne hotel is quiet, comfortable, and easy to access, with stunning views out of the window. Especially, the duvet is very soft and smooth. It's good for deep sleep. Thanks.

We stayed for 2 days in a superior room with a queen bed. The Copthorne hotel is quiet, comfortable, and easy to access, with stunning views out of the window. Especially, the duvet is very soft and smooth. It's good for deep sleep. Thanks.

6

Stacey

7. jul. 2024

·

Overnattede 3 nætter

WiFi was terrible. Hot water was not consistent.

WiFi was terrible. Hot water was not consistent.

6

Lesa

4. jun. 2025

·

Overnattede 3 nætter

When booking the Copthorne I thought I was booking at quite a fancy place, the hotel itself and its rooms are very dated and old! Only hotel I know of still using actual keys! We checked in easily, but upon entering our room found broken glass all over the floor between the beds! The reception team cleaned it up quickly but still could have been bad if we’d stood on it before noticing it. Our room had no microwave, only 2 teaspoons and 3 cups, and 3 mugs, no knives or bowls or plates! The carpet in our room was old and broken and stained. Tv channels available were minimal no additional services available to pay for or book on the tv. At least the beds were soft and snuggly was the only upside. The buffet breakfast was way too expensive at $35 per adult….. considering what food was on offer! Eggs only scrambled or hard boiled no fried eggs when I asked if they did fried eggs staff looked at me like I was crazy or she didn’t speak English, the boiling water was luke warm, the juices and milk empty had to ask for everything. On our 2nd to last day the only elevator was Out of Order thankfully we were only on the 2nd floor but had to lug our bags down the stairs when we left glad we weren’t on the 5th floor. The jacuzzi wasn’t hot enough. The gentleman at reception was very helpful whenever I needed anything so A+ to the staff but wouldn’t stay here again!

When booking the Copthorne I thought I was booking at quite a fancy place, the hotel itself and its rooms are very dated and old! Only hotel I know of still using actual keys! We checked in easily, but upon entering our room found broken glass all over the floor between the beds! The reception team cleaned it up quickly but still could have been bad if we’d stood on it before noticing it. Our room had no microwave, only 2 teaspoons and 3 cups, and 3 mugs, no knives or bowls or plates! The carpet in our room was old and broken and stained. Tv channels available were minimal no additional services available to pay for or book on the tv. At least the beds were soft and snuggly was the only upside. The buffet breakfast was way too expensive at $35 per adult….. considering what food was on offer! Eggs only scrambled or hard boiled no fried eggs when I asked if they did fried eggs staff looked at me like I was crazy or she didn’t speak English, the boiling water was luke warm, the juices and milk empty had to ask for everything. On our 2nd to last day the only elevator was Out of Order thankfully we were only on the 2nd floor but had to lug our bags down the stairs when we left glad we weren’t on the 5th floor. The jacuzzi wasn’t hot enough. The gentleman at reception was very helpful whenever I needed anything so A+ to the staff but wouldn’t stay here again!

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Mange gæster fandt personalet venligt og hjælpsomt. Servicen kan dog være inkonsekvent med underbemanding, langsom eller ikke-reagerende reception, afslag på tidlig indcheckning og en fejl fra rengøringspersonalet, der efterlod et værelse åbent før udtjekning.

Relaterede gæsteanmeldelser

10

John

3. nov. 2024

·

Overnattede 1 nat

Really liked the staff they were cheerful and really helpful the room was perfect for us and we really struggle with beds waking up with stiff backs but that wasn’t the case at Copthorne Rotorua. Thank you staff and Copthorne.

Really liked the staff they were cheerful and really helpful the room was perfect for us and we really struggle with beds waking up with stiff backs but that wasn’t the case at Copthorne Rotorua. Thank you staff and Copthorne.

10

Roshni

2. jun. 2025

·

Overnattede 1 nat

Location. The room is spacious and clean. Very friendly staff.

Location. The room is spacious and clean. Very friendly staff.

6

Kristina

13. jul. 2024

·

Overnattede 2 nætter

Had to keep asking for towels and amenities.

Had to keep asking for towels and amenities.

4

Cynthia

1. mar. 2025

·

Overnattede 1 nat

Our stay was very good until the morning we were due to check out. We popped out for coffee around 9am (without checking out) and returned to our room at 9.30 to find the door wide open and the beds stripped and our belongings still in the room with the door wide open. We were horrified at the lack of concern for our belongings. We informed the front desk at once and were assured that this should not have happened as we had not checked out and it was only 9.40am. We are still waiting to hear back from the hotel for an explanation and an apology. We would think twice before staying here again.

Our stay was very good until the morning we were due to check out. We popped out for coffee around 9am (without checking out) and returned to our room at 9.30 to find the door wide open and the beds stripped and our belongings still in the room with the door wide open. We were horrified at the lack of concern for our belongings. We informed the front desk at once and were assured that this should not have happened as we had not checked out and it was only 9.40am. We are still waiting to hear back from the hotel for an explanation and an apology. We would think twice before staying here again.

8

Darren

14. jul. 2024

·

Overnattede 2 nætter

Arrived at 1.15pm, said sorry were a bit early, any chance of a check in? I got an abrupt "No. 2pm is check in".... I understand there are rules, but a sorry we're still getting the room ready or something similar would have been nice. Extraction fan in the bathroom wasn't working either. Maintenance informed us there were 5 through the hotel waiting to get replaced

Arrived at 1.15pm, said sorry were a bit early, any chance of a check in? I got an abrupt "No. 2pm is check in".... I understand there are rules, but a sorry we're still getting the room ready or something similar would have been nice. Extraction fan in the bathroom wasn't working either. Maintenance informed us there were 5 through the hotel waiting to get replaced

6

Jim

24. dec. 2025

·

Overnattede 2 nætter

There were kids running up and down the corridor and slaminung doors and yelling to each other at 10 oclock at night. I tried to ring reception but no answer. You need a security person to walk the corridors

There were kids running up and down the corridor and slaminung doors and yelling to each other at 10 oclock at night. I tried to ring reception but no answer. You need a security person to walk the corridors

6

Koon Poh

6. jul. 2025

·

Overnattede 3 nætter

The hotel is old & needs refurbishingor reno works. Clearly many things in the room seem "ancient" Unfortunately we even had a breakdown of the wifi service for our room. Also the mode of the wifi access is a bit weird & we had to chase the reception on the wifi breakdown & it finally got settled after almost 15 hrs. For us international travellers perhaps there aren't many visitors like us & we stayed 3 nites. Albeit the room service was reasonably efficient though but not the front desk - reason for this statement is bcoz the front desk's different shifts didn't have a clue on the wifi breakdown which was from 10pm till about following day 3-4pm. I won't stay here again even though NZ is one of my fav countries to visit

The hotel is old & needs refurbishingor reno works. Clearly many things in the room seem "ancient" Unfortunately we even had a breakdown of the wifi service for our room. Also the mode of the wifi access is a bit weird & we had to chase the reception on the wifi breakdown & it finally got settled after almost 15 hrs. For us international travellers perhaps there aren't many visitors like us & we stayed 3 nites. Albeit the room service was reasonably efficient though but not the front desk - reason for this statement is bcoz the front desk's different shifts didn't have a clue on the wifi breakdown which was from 10pm till about following day 3-4pm. I won't stay here again even though NZ is one of my fav countries to visit

10

Tisharn

9. jan. 2025

·

Overnattede 3 nætter

AWESOME staff members, clean comfortable room, my son loved the heated pool and i loved the spa! My partner liked the gym and the bar was a nice added bonus after a long day out and about. Perfect spot to relax yet so close to all the activities we had planned. Would definitely stay here again. Highly reccomend.

AWESOME staff members, clean comfortable room, my son loved the heated pool and i loved the spa! My partner liked the gym and the bar was a nice added bonus after a long day out and about. Perfect spot to relax yet so close to all the activities we had planned. Would definitely stay here again. Highly reccomend.

10

Jodi

2. okt. 2025

·

Overnattede 1 nat

Reasonable rooms, friendly staff and quiet location.

Reasonable rooms, friendly staff and quiet location.

4

Bridget

2. feb. 2024

·

Overnattede 1 nat

Quite dirty and tired hotel. Staff not overly helpful. Tried to check in 5mins before 2pm and told to wait out in car.

Quite dirty and tired hotel. Staff not overly helpful. Tried to check in 5mins before 2pm and told to wait out in car.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Generelt praktisk til at nå byen og aktiviteter, hvor flere bemærker rolige omgivelser. En anmeldelse nævnte, at det føltes længere væk fra centrum.

Relaterede gæsteanmeldelser

10

Roshni

2. jun. 2025

·

Overnattede 1 nat

Location. The room is spacious and clean. Very friendly staff.

Location. The room is spacious and clean. Very friendly staff.

10

jingfei

13. maj 2024

·

Overnattede 1 nat

quiet and walkable to shopping and grocery store

quiet and walkable to shopping and grocery store

10

Clifford

7. sep. 2025

·

Overnattede 1 nat

Quiet and convenient

Quiet and convenient

8

Kim

29. jun. 2024

·

Overnattede 1 nat

Convienient location, great price, fast friendly check in and lovely clean facilities/room.

Convienient location, great price, fast friendly check in and lovely clean facilities/room.

8

Craig

20. sep. 2025

·

Overnattede 1 nat

Comfortable rooms, great location, the gym equipment needs maintenance,

Comfortable rooms, great location, the gym equipment needs maintenance,

10

Maria

14. jan. 2024

·

Overnattede 2 nætter

Clean, close to town, affordable with secure parking.

Clean, close to town, affordable with secure parking.

10

Sarah

26. dec. 2022

·

the perfect stop for rotorua - our second time staying here - affordable, very clean, quiet, great staff and heated pool for relaxing swim after journey to get there.

the perfect stop for rotorua - our second time staying here - affordable, very clean, quiet, great staff and heated pool for relaxing swim after journey to get there.

6

Paul

14. feb. 2025

·

Overnattede 2 nætter

Old and getting rough around the edges - quite a distance from town. Breakfast was not a good value - clearly intended for the budget travel groups that fill this place.

Old and getting rough around the edges - quite a distance from town. Breakfast was not a good value - clearly intended for the budget travel groups that fill this place.

10

Jodi

2. okt. 2025

·

Overnattede 1 nat

Reasonable rooms, friendly staff and quiet location.

Reasonable rooms, friendly staff and quiet location.

8

Mikayla

28. jan. 2023

·

Overnattede 1 nat

Easy process to check in and out. Average room, comfy beds, close to town.

Easy process to check in and out. Average room, comfy beds, close to town.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Restauranten og baren på stedet er ofte lukkede eller har begrænsede åbningstider. Tilbagemeldingerne om morgenmaden varierer fra velsmagende til dårlig eller begrænset, hvor nogle gæster finder den kold eller ikke pengene værd.

Relaterede gæsteanmeldelser

4

Daniel

11. nov. 2025

·

Overnattede 1 nat

Rummet var väldigt slitet, ventilationen lät väldigt mycket. Det var en väldigt liten frukost som dessutom var kall och utplockad när vi kom inom serveringstid

Rummet var väldigt slitet, ventilationen lät väldigt mycket. Det var en väldigt liten frukost som dessutom var kall och utplockad när vi kom inom serveringstid

6

glynn

28. jan. 2024

·

Overnattede 1 nat

Property looks in need of makeover, felt stale and lacked atmosphere. Room clean and tidy but dated. Lifts were not working (was not an issue for me) and no restaurant or bar service open on the Saturday evening. All in all a little bit below expectations from what website indicates.

Property looks in need of makeover, felt stale and lacked atmosphere. Room clean and tidy but dated. Lifts were not working (was not an issue for me) and no restaurant or bar service open on the Saturday evening. All in all a little bit below expectations from what website indicates.

8

Aurélie

28. dec. 2023

·

Overnattede 4 nætter

Séjour très bien passé. Propreté de la chambre mêle si lhitel paraît ancien. Petit déjeuner très pauvre en variété et quantité pour le prix à payer.

Séjour très bien passé. Propreté de la chambre mêle si lhitel paraît ancien. Petit déjeuner très pauvre en variété et quantité pour le prix à payer.

8

Marilyn

9. jul. 2024

·

Overnattede 1 nat

Restaurant is not open at night.

Restaurant is not open at night.

8

Martin

6. apr. 2024

·

Overnattede 1 nat

Nothing open in the bar or restaurant Nothing like Copthornes in south east Asia

Nothing open in the bar or restaurant Nothing like Copthornes in south east Asia

4

Terry

15. okt. 2023

·

Overnattede 1 nat

Breakfast was fine. However, the hotel advertised on line that they had dining facilities. On arrival, I was told that it was closed. No discussion on reduced rate. I wouldn't have booked if I had known. Noisy, with several groups particularly loud.

Breakfast was fine. However, the hotel advertised on line that they had dining facilities. On arrival, I was told that it was closed. No discussion on reduced rate. I wouldn't have booked if I had known. Noisy, with several groups particularly loud.

8

Allira

5. okt. 2024

·

Overnattede 1 nat

It was clean and warm and the beds were comfortable, however the breakfast was limited, there was no coffee!

It was clean and warm and the beds were comfortable, however the breakfast was limited, there was no coffee!

10

Tisharn

9. jan. 2025

·

Overnattede 3 nætter

AWESOME staff members, clean comfortable room, my son loved the heated pool and i loved the spa! My partner liked the gym and the bar was a nice added bonus after a long day out and about. Perfect spot to relax yet so close to all the activities we had planned. Would definitely stay here again. Highly reccomend.

AWESOME staff members, clean comfortable room, my son loved the heated pool and i loved the spa! My partner liked the gym and the bar was a nice added bonus after a long day out and about. Perfect spot to relax yet so close to all the activities we had planned. Would definitely stay here again. Highly reccomend.

6

Lesa

4. jun. 2025

·

Overnattede 3 nætter

When booking the Copthorne I thought I was booking at quite a fancy place, the hotel itself and its rooms are very dated and old! Only hotel I know of still using actual keys! We checked in easily, but upon entering our room found broken glass all over the floor between the beds! The reception team cleaned it up quickly but still could have been bad if we’d stood on it before noticing it. Our room had no microwave, only 2 teaspoons and 3 cups, and 3 mugs, no knives or bowls or plates! The carpet in our room was old and broken and stained. Tv channels available were minimal no additional services available to pay for or book on the tv. At least the beds were soft and snuggly was the only upside. The buffet breakfast was way too expensive at $35 per adult….. considering what food was on offer! Eggs only scrambled or hard boiled no fried eggs when I asked if they did fried eggs staff looked at me like I was crazy or she didn’t speak English, the boiling water was luke warm, the juices and milk empty had to ask for everything. On our 2nd to last day the only elevator was Out of Order thankfully we were only on the 2nd floor but had to lug our bags down the stairs when we left glad we weren’t on the 5th floor. The jacuzzi wasn’t hot enough. The gentleman at reception was very helpful whenever I needed anything so A+ to the staff but wouldn’t stay here again!

When booking the Copthorne I thought I was booking at quite a fancy place, the hotel itself and its rooms are very dated and old! Only hotel I know of still using actual keys! We checked in easily, but upon entering our room found broken glass all over the floor between the beds! The reception team cleaned it up quickly but still could have been bad if we’d stood on it before noticing it. Our room had no microwave, only 2 teaspoons and 3 cups, and 3 mugs, no knives or bowls or plates! The carpet in our room was old and broken and stained. Tv channels available were minimal no additional services available to pay for or book on the tv. At least the beds were soft and snuggly was the only upside. The buffet breakfast was way too expensive at $35 per adult….. considering what food was on offer! Eggs only scrambled or hard boiled no fried eggs when I asked if they did fried eggs staff looked at me like I was crazy or she didn’t speak English, the boiling water was luke warm, the juices and milk empty had to ask for everything. On our 2nd to last day the only elevator was Out of Order thankfully we were only on the 2nd floor but had to lug our bags down the stairs when we left glad we weren’t on the 5th floor. The jacuzzi wasn’t hot enough. The gentleman at reception was very helpful whenever I needed anything so A+ to the staff but wouldn’t stay here again!

4

Michael

1. jan. 2024

·

Overnattede 2 nætter

Very tired property, facilities not open (bar, coffee shop).

Very tired property, facilities not open (bar, coffee shop).

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

10

Sebastian

15. jul. 2026

·

Overnattede 3 nætter

Simple but works efficiently. Good staff, very basic breakfast.

Simple but works efficiently. Good staff, very basic breakfast.

4

Hans

12. jul. 2026

·

Overnattede 1 nat

I think bed sheets was not replaced or cleaned my 3 year daughter got itchy bites from it.. and cleaning of room was ok..

I think bed sheets was not replaced or cleaned my 3 year daughter got itchy bites from it.. and cleaning of room was ok..

8

YUNHEE

9. jun. 2026

·

Overnattede 2 nætter

スタッフが少なめだけど、親切に対応してくれました。建物は少し古い感じがしますが清潔でした。

スタッフが少なめだけど、親切に対応してくれました。建物は少し古い感じがしますが清潔でした。

10

Te Rangiataahua

14. maj 2026

·

Overnattede 1 nat

I liked how the staff were welcoming & kind. The rooms were clean and tidy, the beds were comfortable. We enjoyed our stay thank you. Nothing bad to say about the hotel.

I liked how the staff were welcoming & kind. The rooms were clean and tidy, the beds were comfortable. We enjoyed our stay thank you. Nothing bad to say about the hotel.

6

Terence

27. apr. 2026

·

Overnattede 1 nat

I asked for some extra things via message here on Expedia but they ignored me

I asked for some extra things via message here on Expedia but they ignored me

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