Voltar à pesquisa

Sheraton Zagreb Hotel

US$ 317

/noite

Média para setembro

Sheraton Zagreb Hotel - Image 1

Sheraton Zagreb Hotel - Quarto

Sheraton Zagreb Hotel - Quarto

Sheraton Zagreb Hotel - Vista do quarto

Sheraton Zagreb Hotel - Piscina

Selecione datas para ver preços e disponibilidade

US$ 317

/noite

Média para setembro

Preços médios mensais

Em Sheraton Zagreb Hotel, o preço por noite é, em média, US$ 117 no mês mais barato (janeiro) e US$ 317 no mês mais caro (setembro), com base nos últimos 12 meses.

Preço médio por noite em Sheraton Zagreb Hotel por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 117
fevereiro	US$ 122
março	US$ 125
abril	US$ 150
maio	US$ 206
junho	US$ 194
julho	US$ 135
agosto	US$ 175
setembro	US$ 317
outubro	US$ 193
novembro	US$ 153
dezembro	US$ 170

Mais caro: setembro (aprox. US$ 317)

Mais barato: janeiro (aprox. US$ 117)

Sobre este alojamento

Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Depois de um health club ou de uma piscina interior, nada melhor do que terminar o dia tentando a sua sorte no casino. Wi-...

Comodidades

Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Depois de um health club ou de uma piscina interior, nada melhor do que terminar o dia tentando a sua sorte no casino. Wi-fi grátis, serviço de baby-sitter (sobretaxa) e uma loja de presentes/quiosque de jornais são algumas das comodidades adicionais disponíveis neste hotel.

Comodidades para negócios

As principais comodidades incluem acesso à internet com fios grátis, um business center aberto 24 horas e Check-in rápido. Planeia um evento em Zagreb? Este hotel dispõe de uma zona para conferências e de salas de reuniões, com uma área total de 1000 metros quadrados. Há estacionamento no local.

Restaurante

Para saciar a sede e descontrair no final do dia, dirija-se ao bar/lounge ou ao bar junto à piscina. O hotel serve pequenos-almoços buffet diariamente entre as 6:30 e as 10:00 mediante uma sobretaxa.

Quartos

Sinta-se em casa num dos 306 quartos, com um minibar e um televisor de ecrã plano. Ligue-se à internet com e sem fios gratuita para estar sempre contactável. Em alternativa, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de uma combinação polibã/banheira, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres e de secretárias.

Localização

Uma estadia Sheraton Zagreb Hotel coloca-o no coração de Zagreb, a 15 minutos a pé de Praça Ban Jelacic e de Branimir Centar. Este hotel com casino está a 0,8 km (0,5 mi) de POGON - Centro da Juventude e da Cultura Independente e a 0,9 km (0,6 mi) de Mestrovic Pavilion.

O que há nas proximidades

Branimir Centar(0.1 milhas)
POGON - Centro da Juventude e da Cultura Independente(0.1 milhas)
Praça das Vítimas do Fascismo - Trg žrtava fašizma(0.2 milhas)
Mestrovic Pavilion(0.3 milhas)
Art Pavilion(0.3 milhas)
Praça do Rei Tomislav(0.3 milhas)
Praça Strossmayer(0.3 milhas)
Strossmayer Gallery of Old Masters(0.4 milhas)
Zrinjevac(0.4 milhas)
Academia Croata de Ciências e Artes(0.4 milhas)
Modern Gallery(0.4 milhas)
Museu Arqueológico(0.6 milhas)
Praça Ban Jelacic(0.6 milhas)
Galerija Nova(0.6 milhas)
Jardim Botânico(0.6 milhas)
O aeroporto preferencial para Sheraton Zagreb Hotel é o de Zagreb (ZAG)(8.7 milhas)

Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Limpeza a seco

Localização

Kneza Borne 2, Donji Grad, Zagrebe, Croácia

Branimir Centar (0.1 milhas)

POGON - Centro da Juventude e da Cultura Independente (0.1 milhas)

Praça das Vítimas do Fascismo - Trg žrtava fašizma (0.2 milhas)

Mestrovic Pavilion (0.3 milhas)

Art Pavilion (0.3 milhas)

Praça do Rei Tomislav (0.3 milhas)

Mais informações sobre a localização

Avaliações dos hóspedes

8.6

Fabuloso

Com base em 3.041 avaliações verificadas

Quem se hospeda aqui?

Negócios

35%

Casal

34%

Família

12%

Grupos

12%

Individual

4%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Sheraton Zagreb Hotel, os hóspedes destacam uma localização central e agradável para caminhar, quartos espaçosos com camas muito confortáveis e uma área de bem-estar bem avaliada com piscina, saunas e academia, ao mesmo tempo em que observam que há reformas em andamento e, ocasionalmente, um serviço de recepção inconsistente.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Sheraton Zagreb Hotel, os hóspedes destacam uma localização central e agradável para caminhar, quartos espaçosos com camas muito confortáveis e uma área de bem-estar bem avaliada com piscina, saunas e academia, ao mesmo tempo em que observam que há reformas em andamento e, ocasionalmente, um serviço de recepção inconsistente.

O café da manhã é amplamente elogiado pela variedade e qualidade, enquanto alguns hóspedes acham o serviço de restaurante lento ou o serviço de quarto caro. A limpeza costuma ser boa, mas há relatos de carpetes antigos, problemas menores de manutenção e ocasionais falhas na arrumação. Vários comentaristas alertam sobre o som grave alto de uma boate sob alguns quartos nas noites de fim de semana. No geral, espere uma base confortável e central, com boas comodidades e alguma variação no serviço e na manutenção dos quartos.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

As instalações de bem-estar com piscina coberta, saunas e academia bem equipada são frequentemente elogiadas; alguns observam aglomeração ou falhas na limpeza, e as reformas interromperam ocasionalmente as rotas de acesso. Um bar e um restaurante italiano no local são apreciados, e a garagem subterrânea é conveniente, mas cara.

Avaliações dos hóspedes relacionadas

10

Richard

16 de abr. de 2025

·

A estadia foi de 4 noites

Excellent hotel, highlight was the gym and sauna / spa. Highly recommend this for both business and leisure trips. Ideally situated for exploring the centre as well

Excellent hotel, highlight was the gym and sauna / spa. Highly recommend this for both business and leisure trips. Ideally situated for exploring the centre as well

10

Carl-Johan

25 de ago. de 2025

·

A estadia foi de 1 noite

Good location, wellness with bath was perfect.

Good location, wellness with bath was perfect.

10

toshiaki

3 de set. de 2025

·

A estadia foi de 2 noites

地下駐車が便利。

地下駐車が便利。

10

Milan

15 de jul. de 2025

·

A estadia foi de 4 noites

We had a fantastic 5-star stay at the Sheraton Zagreb. The location is excellent—just a short 10-minute walk to Ban Jelačić Square, making it easy to explore the heart of the city. The hotel offers great amenities; we especially enjoyed the indoor swimming pool, gym, and spa area, all of which were well-maintained and relaxing. We also opted for the breakfast buffet, which was both convenient and offered a nice variety of options. The staff was genuinely friendly and helpful throughout our stay. We liked it so much that we booked another night for the day before our departure back to the U.S. Would absolutely stay here again!

We had a fantastic 5-star stay at the Sheraton Zagreb. The location is excellent—just a short 10-minute walk to Ban Jelačić Square, making it easy to explore the heart of the city. The hotel offers great amenities; we especially enjoyed the indoor swimming pool, gym, and spa area, all of which were well-maintained and relaxing. We also opted for the breakfast buffet, which was both convenient and offered a nice variety of options. The staff was genuinely friendly and helpful throughout our stay. We liked it so much that we booked another night for the day before our departure back to the U.S. Would absolutely stay here again!

10

Victor

16 de jul. de 2025

·

A estadia foi de 3 noites

An immaculate modern comfortable hotel a 5 min walk to the center of the city, trains & buses with impeccable service at an incredible good price. Maja at the front desk was fantastic as were both drivers the hotel arranged to take us to and from the airport. Great gym, pool, buffet breakfast. I couldn’t imagine staying anywhere else in the future.

An immaculate modern comfortable hotel a 5 min walk to the center of the city, trains & buses with impeccable service at an incredible good price. Maja at the front desk was fantastic as were both drivers the hotel arranged to take us to and from the airport. Great gym, pool, buffet breakfast. I couldn’t imagine staying anywhere else in the future.

8

Olivier

15 de nov. de 2024

·

A estadia foi de 5 noites

Everything good but rooms already a bit old. For a five star hotel it should be a must of having Electric Car Charger in the garage. Outside are some but always full having no chance to charge.

Everything good but rooms already a bit old. For a five star hotel it should be a must of having Electric Car Charger in the garage. Outside are some but always full having no chance to charge.

10

Marco

30 de ago. de 2025

·

A estadia foi de 3 noites

Het zwembad was erg slecht aangegeven in de bewijzering

Het zwembad was erg slecht aangegeven in de bewijzering

8

Anshuman

28 de fev. de 2023

·

A estadia foi de 4 noites

Hotel undergoing renovations, restaurant is closed. Bar serving food though.

Hotel undergoing renovations, restaurant is closed. Bar serving food though.

10

Catherine

1 de out. de 2024

·

A estadia foi de 2 noites

This is a good hotel with an excellent spa, varied breakfast and friendly staff.

This is a good hotel with an excellent spa, varied breakfast and friendly staff.

10

Lucas

6 de ago. de 2025

·

A estadia foi de 2 noites

Muito bem localizado, quarto amplo, camas confortáveis, bom chuveiro e bons amenities. A piscina coberta é ótima e a academia é de primeira, nem parece academia de hotel. O café da manhã é bem farto, e é o melhor que estive na Europa. Recomendo fortemente para todos.

Muito bem localizado, quarto amplo, camas confortáveis, bom chuveiro e bons amenities. A piscina coberta é ótima e a academia é de primeira, nem parece academia de hotel. O café da manhã é bem farto, e é o melhor que estive na Europa. Recomendo fortemente para todos.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

A maioria dos hóspedes considera os quartos e as áreas comuns limpos, mas comentários repetidos citam carpetes desatualizados ou manchados, mofo ou vazamentos ocasionais no banheiro e falhas na arrumação, como toalhas faltantes, produtos de higiene não repostos ou interrupções precoces, apesar dos avisos de “Não Perturbe”.

Avaliações dos hóspedes relacionadas

6

Everton F

4 de jan. de 2025

·

A estadia foi de 2 noites

Il personale non era molto cortese, i cuscini erano pessimi, la "pulizia" camera fa solo il letto perché non hanno cambiato neanche le tazze che abbiamo utilizzato. Poi la luce di entrata della camera non si spegneva, ci hanno detto che mandavano qualcuno a sistemare e nessuno è venuto. La colazione era buona e abbondante e la struttura era in una buona location.

Il personale non era molto cortese, i cuscini erano pessimi, la "pulizia" camera fa solo il letto perché non hanno cambiato neanche le tazze che abbiamo utilizzato. Poi la luce di entrata della camera non si spegneva, ci hanno detto che mandavano qualcuno a sistemare e nessuno è venuto. La colazione era buona e abbondante e la struttura era in una buona location.

4

Sina

17 de nov. de 2024

·

A estadia foi de 2 noites

Booked a king bed, got 2 single beds with no explanation (even after raising the issue). Main Shower head wasn’t working, shower screen was leaking and the toilet was initially nit cleaned properly.

Booked a king bed, got 2 single beds with no explanation (even after raising the issue). Main Shower head wasn’t working, shower screen was leaking and the toilet was initially nit cleaned properly.

10

Leo

20 de out. de 2025

·

A estadia foi de 7 noites

Friendly staff and very clean.

Friendly staff and very clean.

8

Fahima

31 de ago. de 2025

·

A estadia foi de 3 noites

De hotelkamer rook sterk naar dierenurine en het tapijt was oud en onfris. Het zou beter zijn als het hotel erop let welke gasten met huisdieren verblijven en die kamers apart aanbiedt. Gasten zonder huisdieren zouden een frisse en schone kamer moeten krijgen, in plaats van een kamer die duidelijk door dieren is gebruikt.

De hotelkamer rook sterk naar dierenurine en het tapijt was oud en onfris. Het zou beter zijn als het hotel erop let welke gasten met huisdieren verblijven en die kamers apart aanbiedt. Gasten zonder huisdieren zouden een frisse en schone kamer moeten krijgen, in plaats van een kamer die duidelijk door dieren is gebruikt.

10

Zenid

24 de nov. de 2025

·

A estadia foi de 3 noites

Clean room, great WiFi. friendly yet professional staff. Very helpful with my mom's birthday, cake, nice personal touch with birthday wishes and letter.

Clean room, great WiFi. friendly yet professional staff. Very helpful with my mom's birthday, cake, nice personal touch with birthday wishes and letter.

6

thierry

7 de fev. de 2024

·

A estadia foi de 2 noites

Le personnel est tres bien, aussi bien au bar, que au petit dejeuner. Il sont tres serviables et souriants. Les chambres sont veillottes, et les douches sales (joints moisis, pommeau de douche branlant). Les chambres sont egalement assez bruyantes.

Le personnel est tres bien, aussi bien au bar, que au petit dejeuner. Il sont tres serviables et souriants. Les chambres sont veillottes, et les douches sales (joints moisis, pommeau de douche branlant). Les chambres sont egalement assez bruyantes.

8

Dragos

14 de jun. de 2025

·

A estadia foi de 1 noite

The hotel is clean and located relatively close to the center. The breakfast is varied and delicious, which is an advantage. A big disadvantage is the parking, which, although it has many places, has a very high rate: 20 euros per day or 2 euros per hour. In the vicinity of the hotel, parking costs 13 euros per day. We asked the Sheraton hotel staff about the rates in the city before we parked there and were told that they are uniform everywhere, which does not seem like an honest explanation. There are other hotels that offer similar conditions at more affordable prices, have parking included or cheaper and are even better positioned. It would be ideal if the reception staff paid more attention to the needs of the customers. I must mention that we have extensive experience in the tourism industry.

The hotel is clean and located relatively close to the center. The breakfast is varied and delicious, which is an advantage. A big disadvantage is the parking, which, although it has many places, has a very high rate: 20 euros per day or 2 euros per hour. In the vicinity of the hotel, parking costs 13 euros per day. We asked the Sheraton hotel staff about the rates in the city before we parked there and were told that they are uniform everywhere, which does not seem like an honest explanation. There are other hotels that offer similar conditions at more affordable prices, have parking included or cheaper and are even better positioned. It would be ideal if the reception staff paid more attention to the needs of the customers. I must mention that we have extensive experience in the tourism industry.

4

Vincentius

27 de nov. de 2025

·

A estadia foi de 3 noites

Das zimmer war alt und duschraum war teilweise kaputt. Ein behälter mit medizin wurde beim putzen weggeschmissen. Teppichboden ist auch nicht mehr standard. Fenster waren schmutzig und blicken auf alte gebauden.

Das zimmer war alt und duschraum war teilweise kaputt. Ein behälter mit medizin wurde beim putzen weggeschmissen. Teppichboden ist auch nicht mehr standard. Fenster waren schmutzig und blicken auf alte gebauden.

10

Lucas

6 de ago. de 2025

·

A estadia foi de 2 noites

Muito bem localizado, quarto amplo, camas confortáveis, bom chuveiro e bons amenities. A piscina coberta é ótima e a academia é de primeira, nem parece academia de hotel. O café da manhã é bem farto, e é o melhor que estive na Europa. Recomendo fortemente para todos.

Muito bem localizado, quarto amplo, camas confortáveis, bom chuveiro e bons amenities. A piscina coberta é ótima e a academia é de primeira, nem parece academia de hotel. O café da manhã é bem farto, e é o melhor que estive na Europa. Recomendo fortemente para todos.

10

Alain

25 de set. de 2023

·

A estadia foi de 1 noite

Being wake-up at 8:00 am and ask by the lady who clean the room to get out.When I have put the sign do not disturb

Being wake-up at 8:00 am and ask by the lady who clean the room to get out.When I have put the sign do not disturb

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos geralmente são espaçosos, com camas muito confortáveis e Wi-Fi confiável, embora a decoração varie de moderna a desatualizada e alguns os considerem pequenos ou desgastados. Ruído de fim de semana de uma boate sob certos quartos é relatado, e alguns observam layouts de banheiro estranhos ou defeitos menores.

Avaliações dos hóspedes relacionadas

4

Hirotsugu

23 de nov. de 2025

·

A estadia foi de 2 noites

We stayed for two nights—Thursday and Friday. The room was good, with a clean bathroom and a firm mattress. The hotel staff also helped with our medical needs. The first night went really well. However, our room was located directly above a night club, and we felt vibrations from the throbbing bass sounds until 4:00 a.m. on Friday night / Saturday morning. We called the front desk, but they said there was nothing they could do. It seems the building is shared with multiple businesses. I also mentioned this upon check-out, but I received a very mechanical apology, and the staff member told me she would inform the landlord. If they were already aware of this issue, the hotel should not have assigned that room—especially for a Friday night. If anyone stays at this hotel on a weekend, make sure your room is not above the club.

We stayed for two nights—Thursday and Friday. The room was good, with a clean bathroom and a firm mattress. The hotel staff also helped with our medical needs. The first night went really well. However, our room was located directly above a night club, and we felt vibrations from the throbbing bass sounds until 4:00 a.m. on Friday night / Saturday morning. We called the front desk, but they said there was nothing they could do. It seems the building is shared with multiple businesses. I also mentioned this upon check-out, but I received a very mechanical apology, and the staff member told me she would inform the landlord. If they were already aware of this issue, the hotel should not have assigned that room—especially for a Friday night. If anyone stays at this hotel on a weekend, make sure your room is not above the club.

10

Catherine

10 de set. de 2025

·

A estadia foi de 3 noites

Beds are very comfortable. Hotel is located so that you can explore Zagreb

Beds are very comfortable. Hotel is located so that you can explore Zagreb

10

Natalie

4 de ago. de 2024

·

A estadia foi de 1 noite

Our room was upgraded to the executive level, and it was a beautiful large room with a very comfortable and luxurious bed.

Our room was upgraded to the executive level, and it was a beautiful large room with a very comfortable and luxurious bed.

2

Oliver

6 de jun. de 2023

·

A estadia foi de 3 noites

In dem Gebäude des Sheraton in Zagreb ist ein Nachtclub und dieser hatte die Nacht der lauten Bässe. Die Musik war so laut, dass ich nicht schlafen konnte. Um 2400 habe ich dann über Telefon die Guest Hotline oder wie immer das heißt angerufen. Da habe ich dann einen Mitarbeiter des Hotels erreicht und ihn gebeten, für Ruhe zu sorgen, da es Mitternacht ist und ich irgendwann schlafen möchte. Dort erfuhr ich, dass die lauten Bässe und das Geschrei von einem in dem Gebäude beindlichen Nachtclub stammen und sie nichts machen können. Der Mitarbeiter machte keinen Vorschlag und wirkte absolut uninteressiert. Um 0300 morgens ging ich dann zur Rezeption. Die Mitarbeiter dort waren freundlicher und boten mir ein anderes Zimmer an, aber es war schon 0300 und um 0600 musste ich bereits wieder aufstehen - also habe ich in der Nacht in einem angeblichen 5 Sterne Hotel 2 Stunden geschlafen. Bei Abreise habe ich mit einer sehr netten Managerin des Hotels gesprochen. Sie konnte mir aber auch nicht erklären, warum ich den Raum über der Tanzfläche bekommen habe, wenn andere Räume frei sind und das Problem bekannt. Oder warum mir um Mitternacht nicht schon ein anderer Raum angeboten wurde? Ich war jahrelanger Sheraton Stammkunde überall auf der Welt, aber das Sheraton in Zagreb hat mir die Illusion einer vertrauenswürdigen Hotelkette genommen. Für mich das mit Abstand schlechteste Hotel, in dem ich in den letzten 10 Jahren war. Absolut keine Empfehlung und den Preis nicht wert.

In dem Gebäude des Sheraton in Zagreb ist ein Nachtclub und dieser hatte die Nacht der lauten Bässe. Die Musik war so laut, dass ich nicht schlafen konnte. Um 2400 habe ich dann über Telefon die Guest Hotline oder wie immer das heißt angerufen. Da habe ich dann einen Mitarbeiter des Hotels erreicht und ihn gebeten, für Ruhe zu sorgen, da es Mitternacht ist und ich irgendwann schlafen möchte. Dort erfuhr ich, dass die lauten Bässe und das Geschrei von einem in dem Gebäude beindlichen Nachtclub stammen und sie nichts machen können. Der Mitarbeiter machte keinen Vorschlag und wirkte absolut uninteressiert. Um 0300 morgens ging ich dann zur Rezeption. Die Mitarbeiter dort waren freundlicher und boten mir ein anderes Zimmer an, aber es war schon 0300 und um 0600 musste ich bereits wieder aufstehen - also habe ich in der Nacht in einem angeblichen 5 Sterne Hotel 2 Stunden geschlafen. Bei Abreise habe ich mit einer sehr netten Managerin des Hotels gesprochen. Sie konnte mir aber auch nicht erklären, warum ich den Raum über der Tanzfläche bekommen habe, wenn andere Räume frei sind und das Problem bekannt. Oder warum mir um Mitternacht nicht schon ein anderer Raum angeboten wurde? Ich war jahrelanger Sheraton Stammkunde überall auf der Welt, aber das Sheraton in Zagreb hat mir die Illusion einer vertrauenswürdigen Hotelkette genommen. Für mich das mit Abstand schlechteste Hotel, in dem ich in den letzten 10 Jahren war. Absolut keine Empfehlung und den Preis nicht wert.

8

Charina

16 de out. de 2023

·

A estadia foi de 1 noite

Fantastic location - within walking distance of everything that you'll want to see within Zagreb. Hotel was clean and updated, however, the room that we got was one of the few that weren't updated. Still, it was clean, spacious and comfortable.

Fantastic location - within walking distance of everything that you'll want to see within Zagreb. Hotel was clean and updated, however, the room that we got was one of the few that weren't updated. Still, it was clean, spacious and comfortable.

8

Paul

24 de mai. de 2025

·

A estadia foi de 2 noites

Small and tired rooms, staff ratio was low in the evening and therefore not as responsive but otherwise they were excellent and breakfast good

Small and tired rooms, staff ratio was low in the evening and therefore not as responsive but otherwise they were excellent and breakfast good

10

Zenid

24 de nov. de 2025

·

A estadia foi de 3 noites

Clean room, great WiFi. friendly yet professional staff. Very helpful with my mom's birthday, cake, nice personal touch with birthday wishes and letter.

Clean room, great WiFi. friendly yet professional staff. Very helpful with my mom's birthday, cake, nice personal touch with birthday wishes and letter.

8

Fernando

15 de ago. de 2025

·

A estadia foi de 2 noites

Hotel ok, fiquei em uma suíte: confortável, mas precisa de renovação.

Hotel ok, fiquei em uma suíte: confortável, mas precisa de renovação.

10

Raymond

12 de jun. de 2025

·

A estadia foi de 1 noite

Stayed three nights June 2025. Room was comfortable with nice view over the street. Bed was great, top TV, nice couch and electronic safe. Shower over bath a bit difficult. Easy walk to old town and shops. Dinner at Tomasino restaurant was excellent

Stayed three nights June 2025. Room was comfortable with nice view over the street. Bed was great, top TV, nice couch and electronic safe. Shower over bath a bit difficult. Easy walk to old town and shops. Dinner at Tomasino restaurant was excellent

10

RENE

19 de out. de 2025

·

A estadia foi de 2 noites

The room was faily big, the staff are helpful and friendly.

The room was faily big, the staff are helpful and friendly.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

As opiniões sobre o serviço são mistas: muitos descrevem funcionários simpáticos, profissionais e prestativos, mas outros relatam check-in lento ou com poucos funcionários, interações desfavoráveis ou rudes, ligações telefônicas sem resposta ou serem solicitados para gorjetas.

Avaliações dos hóspedes relacionadas

10

Joseph

4 de abr. de 2025

·

A estadia foi de 1 noite

Safe personnel were very friendly and professional, especially Nina.

Safe personnel were very friendly and professional, especially Nina.

8

Vijay

2 de out. de 2025

·

A estadia foi de 1 noite

Hotel, in general, is quite nice. Good room size and clean. Apart from the very rude check in receptionist - remainder of staff (including room cleaning staff) have been very good.

Hotel, in general, is quite nice. Good room size and clean. Apart from the very rude check in receptionist - remainder of staff (including room cleaning staff) have been very good.

10

Selwyn

27 de nov. de 2025

·

A estadia foi de 3 noites

Excellent condition. Staff very friendly & helpful

Excellent condition. Staff very friendly & helpful

6

Khondaker

6 de fev. de 2025

·

A estadia foi de 3 noites

Rude and robotic behavior at the check in. No smile in return by any of the staff at the lobby area.

Rude and robotic behavior at the check in. No smile in return by any of the staff at the lobby area.

4

Loan Ngoc Tuong

28 de set. de 2025

·

A estadia foi de 4 noites

Negative; The staff/front desk response was terrible. Calling from room to front desk was rarely picked up. Complementary coffee was not provided everyday. The view from our room (2nd floor, last room on the left) was unpleasant. Positive: the female employee working at the concierge desk was very helpful. Sheraton could be better.

Negative; The staff/front desk response was terrible. Calling from room to front desk was rarely picked up. Complementary coffee was not provided everyday. The view from our room (2nd floor, last room on the left) was unpleasant. Positive: the female employee working at the concierge desk was very helpful. Sheraton could be better.

10

Peter

26 de fev. de 2025

·

A estadia foi de 1 noite

Good location and great staff

Good location and great staff

4

Anthony

6 de ago. de 2025

·

A estadia foi de 2 noites

They don’t have enough staff on reception. Initially one person at checkout time. Who was a trainee. Check in wasn’t much better. We had to ask the concierge to get more staff out. Then they kept coming and going, doing nothing for another 5 minutes. Also couldn’t get laundry done on a Tuesday.

They don’t have enough staff on reception. Initially one person at checkout time. Who was a trainee. Check in wasn’t much better. We had to ask the concierge to get more staff out. Then they kept coming and going, doing nothing for another 5 minutes. Also couldn’t get laundry done on a Tuesday.

10

Zenid

24 de nov. de 2025

·

A estadia foi de 3 noites

Clean room, great WiFi. friendly yet professional staff. Very helpful with my mom's birthday, cake, nice personal touch with birthday wishes and letter.

Clean room, great WiFi. friendly yet professional staff. Very helpful with my mom's birthday, cake, nice personal touch with birthday wishes and letter.

4

Martin

18 de out. de 2025

·

A estadia foi de 1 noite

Check in was very slow. Only 2 desks open when 6 guests were waiting to check in

Check in was very slow. Only 2 desks open when 6 guests were waiting to check in

10

Nicholas

7 de out. de 2025

·

A estadia foi de 4 noites

Big thanks to Igor and Petra who corrected the misunderstanding we had.

Big thanks to Igor and Petra who corrected the misunderstanding we had.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Amplamente elogiado por ser uma base central e agradável para caminhar, perto da praça principal, da Cidade Velha e dos links de bonde; alguns hóspedes acham a área imediata um pouco decadente, apesar da conveniência.

Avaliações dos hóspedes relacionadas

10

Raymond

14 de set. de 2025

·

A estadia foi de 4 noites

Nice hotel walking distance to most tourist attractions.

Nice hotel walking distance to most tourist attractions.

10

Michael Anthony

18 de out. de 2025

·

A estadia foi de 6 noites

Great location in the center of the city. Only a few minutes walk to the main square with a ton of shops and places to eat!!!

Great location in the center of the city. Only a few minutes walk to the main square with a ton of shops and places to eat!!!

10

Ashkan

22 de jul. de 2023

·

A estadia foi de 2 noites

Good location

Good location

10

Lauren

20 de set. de 2024

·

A estadia foi de 1 noite

Great hotel in good location. Great restaurants near by, easy walking to Lower and Upper town.

Great hotel in good location. Great restaurants near by, easy walking to Lower and Upper town.

8

Jackson

16 de out. de 2025

·

A estadia foi de 1 noite

Walkable to main square with lots of food and sights.

Walkable to main square with lots of food and sights.

10

Joachim

20 de ago. de 2025

·

A estadia foi de 5 noites

Zentral gelegen, gut angebunden und ein perfekter Service!

Zentral gelegen, gut angebunden und ein perfekter Service!

10

Christoph

26 de jul. de 2025

·

A estadia foi de 2 noites

Zentral gelegenes Hotel aber trotzdem gut erreichbar. Als Ausgangspunkt für einen Besuch der Stadt perfekt. Sehr geräumiges Haus mit freundlichem Personal. Sehr reichhaltiges Frühstück.

Zentral gelegenes Hotel aber trotzdem gut erreichbar. Als Ausgangspunkt für einen Besuch der Stadt perfekt. Sehr geräumiges Haus mit freundlichem Personal. Sehr reichhaltiges Frühstück.

10

Beinan

17 de nov. de 2024

·

A estadia foi de 3 noites

Very good location. Easy walking / public transport.

Very good location. Easy walking / public transport.

8

Elizabeth

6 de mai. de 2023

·

A estadia foi de 1 noite

Hotel was very central. Could walk to most things.

Hotel was very central. Could walk to most things.

10

Edmond

30 de set. de 2024

·

A estadia foi de 2 noites

Close to light rail. 12 minutes walk to the heart of the city.

Close to light rail. 12 minutes walk to the heart of the city.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã é frequentemente destacado pela variedade e qualidade, e o restaurante italiano e o bar no local recebem comentários positivos. Os pontos negativos incluem serviço de café da manhã lento ou reposição demorada, fechamentos ocasionais durante reformas, qualidade da comida irregular e preços de serviço de quarto que parecem altos.

Avaliações dos hóspedes relacionadas

10

Kathy

17 de jun. de 2025

·

A estadia foi de 1 noite

We had a 1 night stay in this luxury hotel. The room was spacious and lucurious. A nice swimming pool and a sauna. The breakfast is outstanding compared to others. The hotel is enormous and accepts tourbuses. As a result, the breakfast room can be hectic. Go early.

We had a 1 night stay in this luxury hotel. The room was spacious and lucurious. A nice swimming pool and a sauna. The breakfast is outstanding compared to others. The hotel is enormous and accepts tourbuses. As a result, the breakfast room can be hectic. Go early.

10

Garry

17 de out. de 2024

·

A estadia foi de 3 noites

We loved this hotel, great area, staff excellent. Although we couldn’t find any prices online for the restaurant, which would normally be a deterrent, we chanced it and it was great food, reasonably priced with an Italian flair.

We loved this hotel, great area, staff excellent. Although we couldn’t find any prices online for the restaurant, which would normally be a deterrent, we chanced it and it was great food, reasonably priced with an Italian flair.

6

Graham

11 de mai. de 2025

·

A estadia foi de 1 noite

No breakfast included. People looking in at you when opening window. Bar pours light

No breakfast included. People looking in at you when opening window. Bar pours light

8

Anshuman

28 de fev. de 2023

·

A estadia foi de 4 noites

Hotel undergoing renovations, restaurant is closed. Bar serving food though.

Hotel undergoing renovations, restaurant is closed. Bar serving food though.

10

Hossein

26 de jun. de 2025

·

A estadia foi de 3 noites

Great clean modern hotel. Breakfast is amazing.

Great clean modern hotel. Breakfast is amazing.

8

Nasser

12 de set. de 2023

·

A estadia foi de 5 noites

Overall good. More attention should be given to refilling breakfast platters. Concern about using a low-end plastic handed knife for cutting bread. The knife swings like a rubber (does not cut well and UNSAFE).

Overall good. More attention should be given to refilling breakfast platters. Concern about using a low-end plastic handed knife for cutting bread. The knife swings like a rubber (does not cut well and UNSAFE).

10

Francesco Bruno

27 de ago. de 2025

·

A estadia foi de 2 noites

Great hotel we always stay here when in Zagreb. Friendly staff, great food and staff at +More bar within hotel (club sandwich a must try) for a casual drink and food. Walkable to centre. 100% recommended

Great hotel we always stay here when in Zagreb. Friendly staff, great food and staff at +More bar within hotel (club sandwich a must try) for a casual drink and food. Walkable to centre. 100% recommended

10

Visnja

1 de ago. de 2024

·

A estadia foi de 3 noites

Nice sauna and pool area and practically empty. Breakfast service could be better. Most people don't know they can order from the menu because menus are not freely given. We had to ask for one every morning. There was a leak in our bathroom (from the ceiling) for 2 days and finally on the second day we were given another room. All in all we would come back for the pool. But Hotel Esplanade is still nicer and has better service.

Nice sauna and pool area and practically empty. Breakfast service could be better. Most people don't know they can order from the menu because menus are not freely given. We had to ask for one every morning. There was a leak in our bathroom (from the ceiling) for 2 days and finally on the second day we were given another room. All in all we would come back for the pool. But Hotel Esplanade is still nicer and has better service.

10

Lucas

6 de ago. de 2025

·

A estadia foi de 2 noites

Muito bem localizado, quarto amplo, camas confortáveis, bom chuveiro e bons amenities. A piscina coberta é ótima e a academia é de primeira, nem parece academia de hotel. O café da manhã é bem farto, e é o melhor que estive na Europa. Recomendo fortemente para todos.

Muito bem localizado, quarto amplo, camas confortáveis, bom chuveiro e bons amenities. A piscina coberta é ótima e a academia é de primeira, nem parece academia de hotel. O café da manhã é bem farto, e é o melhor que estive na Europa. Recomendo fortemente para todos.

8

Freddy

26 de mar. de 2025

·

A estadia foi de 2 noites

Excelente ubicación . Buenas instalaciones sin embargo pésimo sabor en comidas . El desayuno abundante y buen aspecto . La comida a habitación de igual manera

Excelente ubicación . Buenas instalaciones sin embargo pésimo sabor en comidas . El desayuno abundante y buen aspecto . La comida a habitación de igual manera

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Joao

5 de ago. de 2026

·

A estadia foi de 2 noites

Funcionários simpáticos e prestáveis. Bom pequeno almoço completo e diversificado.

Funcionários simpáticos e prestáveis. Bom pequeno almoço completo e diversificado.

10

Marília

28 de jun. de 2026

·

A estadia foi de 5 noites

Ótimo hotel. Muito confortável, bem localizado.

Ótimo hotel. Muito confortável, bem localizado.

8

JANDER

19 de jun. de 2026

·

A estadia foi de 2 noites

Otimo hotel a 15 minutos do centro.

Otimo hotel a 15 minutos do centro.

10

Guilherme

22 de mai. de 2026

·

A estadia foi de 2 noites

Nível de excelência elevado

Nível de excelência elevado

8

Marcus

22 de abr. de 2026

·

A estadia foi de 2 noites

Hotel excelente e bem localizado. Ponto negativo foi pagar estacionamento e café da manhã.

Hotel excelente e bem localizado. Ponto negativo foi pagar estacionamento e café da manhã.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 00:00

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8 $209	9 $234	10	11 $193	12 $193
13 $192	14 $210	15 $210	16 $302	17	18 $251	19 $191
20 $191	21 $211	22 $211	23 $359	24 $349	25 $305	26 $192
27 $191	28 $188	29 $211	30 $292

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.