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Hotel Villa Il Castagno

109 USD

a notte

Media per settembre

Hotel Villa Il Castagno - Image 1

Hotel Villa Il Castagno - Image 2

Hotel Villa Il Castagno - Image 3

Hotel Villa Il Castagno - Image 4

Hotel Villa Il Castagno - Image 5

Prezzi per Hotel Villa Il Castagno

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109 USD

a notte

Media per settembre

Prezzi medi mensili

Presso Hotel Villa Il Castagno, il prezzo per notte è in media di 58 USD nel mese più economico (gennaio) e di 126 USD nel mese più caro (maggio), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Hotel Villa Il Castagno per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	58 USD
febbraio	59 USD
marzo	73 USD
aprile	110 USD
maggio	126 USD
giugno	114 USD
luglio	117 USD
agosto	88 USD
settembre	109 USD
ottobre	103 USD
novembre	71 USD
dicembre	79 USD

Prezzo più alto: maggio (circa 126 USD)

Prezzo più basso: gennaio (circa 58 USD)

Informazioni su questa struttura

In questo hotel sono disponibili un bar/lounge, uno snack bar e parcheggio con servizio di ritiro e riconsegna auto (a pagamento). Non mancano gli extra a costo zero come il Wi-Fi gratuito nelle aree comuni e un parcheggio gratuito. Altri s...

Servizio in camera
Parcheggio valet
Servizio di pulizia
Cassetta di sicurezza
Negozi
Giardino

Posizione

Via Andrea del Castagno 31, Santissima Annunziata, Firenze, Italia

Altre informazioni sulla posizione

Opzioni camera

1

Single Shared External Bathroom

Dettagli della camera

1 Letto Singolo

Riscaldamento

Wi-Fi (gratuito)

Insonorizzazione

1

Camera Tripla Standard con Balcone

Dettagli della camera

1 Letto Matrimoniale Alla Francese

e

1 Letto Singolo

Posti letto: 3

205 ft²

Wi-Fi (gratuito)

TV

2

Camera Quadrupla Standard con Balcone

Dettagli della camera

1 Letto Matrimoniale Alla Francese

e

2 Letti Singoli

Posti letto: 4

237 ft²

Wi-Fi (gratuito)

TV

1

Camera Matrimoniale Standard con Balcone

Dettagli della camera

Posti letto: 4

172 ft²

Wi-Fi (gratuito)

TV

1

Quadruple Three Beds

Dettagli della camera

Posti letto: 4

Aria condizionata

4

Camera Classica

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 4

172 ft²

Wi-Fi (gratuito)

TV

1

Room with Balcony

Dettagli della camera

1 Letto Matrimoniale

8

Camera Standard Doppia Con Letti Singoli

Dettagli della camera

Posti letto: 4

280 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

4

Double Standard

Dettagli della camera

Posti letto: 4

172 ft²

Wi-Fi (gratuito)

TV

1

Room Two Beds

Dettagli della camera

2 Letti Singoli

172 ft²

Wi-Fi (gratuito)

TV

2

Camera Singola Standard

Dettagli della camera

172 ft²

Wi-Fi (gratuito)

TV

Recensioni degli ospiti su Hotel Villa Il Castagno

6.6

Piacevole

Sulla base di 1033 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

11%

In coppia

41%

Famiglia

17%

Gruppo

9%

In solitaria

19%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

L'Hotel Villa Il Castagno offre un alloggio semplice ed economico in una tranquilla zona residenziale, a 15-30 minuti a piedi dalle attrazioni di Firenze. Molti ospiti apprezzano le camere pulite e spaziose e gli piacevoli balconi o la vista sul giardino.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

L'Hotel Villa Il Castagno offre un alloggio semplice ed economico in una tranquilla zona residenziale, a 15-30 minuti a piedi dalle attrazioni di Firenze. Molti ospiti apprezzano le camere pulite e spaziose e gli piacevoli balconi o la vista sul giardino.

Le opinioni sul servizio sono contrastanti: si va da padroni di casa calorosi e disponibili e check-in anticipati a segnalazioni di interazioni scortesi, scarsa comunicazione e problemi di accesso dopo l'orario di chiusura. I servizi sono essenziali: non c'è ascensore, l'aria condizionata potrebbe essere a pagamento o disponibile solo in determinati periodi, l'affidabilità del Wi-Fi varia e il parcheggio è in strada e a volte difficile. Le esperienze relative alla colazione vanno da opzioni decenti in stile italiano con buon caffè a offerte limitate o irregolari. Ci si aspetta un soggiorno modesto e un po' datato, ideale per i viaggiatori che danno priorità al prezzo e a una base esplorativa a piedi.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

I servizi sono essenziali: non c'è ascensore, l'aria condizionata potrebbe costare in più o essere disponibile solo in determinati periodi e il Wi-Fi può essere inaffidabile; il cortile e i balconi sono una caratteristica piacevole. Il parcheggio è in strada nelle vicinanze e può essere difficile da trovare.

Recensioni degli ospiti correlate

2

Kamal

25 set 2025

·

Soggiorno di 2 notti

Very bad experience, no elevator, had to lift 50 Lb bags to 2nd floor, requested to help rudely said no , no coffee maker hot water kettle in room and lots of mosquitoes

Very bad experience, no elevator, had to lift 50 Lb bags to 2nd floor, requested to help rudely said no , no coffee maker hot water kettle in room and lots of mosquitoes

8

Cindy

11 set 2025

·

Soggiorno di 4 notti

Our room was quite big and comfortable, but that’s it. If you wanted AC you have to pay. Do you want to sit at the terrace? You have to pay. No hair dryer either. The people were great though

Our room was quite big and comfortable, but that’s it. If you wanted AC you have to pay. Do you want to sit at the terrace? You have to pay. No hair dryer either. The people were great though

6

Fabio

6 mag 2024

·

Soggiorno di 1 notte

Struttura mediocre, parcheggio difficile da trovare...

Struttura mediocre, parcheggio difficile da trovare...

6

Pinar

11 lug 2023

·

Soggiorno di 3 notti

Otel temiz,internet çekmiyor kaldığımız süre boyunca wi-fi çalışmadı.Merkeze yürümek yarım saat,şampuan ve sabunlar çok kötü

Otel temiz,internet çekmiyor kaldığımız süre boyunca wi-fi çalışmadı.Merkeze yürümek yarım saat,şampuan ve sabunlar çok kötü

10

Leah

7 nov 2024

·

Soggiorno di 11 notti

At my request my room was on a low floor because I knew in advance that there wasn’t an elevator. This made my stay much more comfortable. The hotel is a 25 minute walk (almost completely flat) to the historic area. Very convenient location.

At my request my room was on a low floor because I knew in advance that there wasn’t an elevator. This made my stay much more comfortable. The hotel is a 25 minute walk (almost completely flat) to the historic area. Very convenient location.

4

Debbie

20 apr 2025

·

Soggiorno di 2 notti

Disappointed in this hotel, despite advertising they have multi lingual staff, free onsite parking and valet parking, they don’t have any of these. The rooms are clean and the terrace was nice to sit on but the whole place is generally fairly old and run down.

Disappointed in this hotel, despite advertising they have multi lingual staff, free onsite parking and valet parking, they don’t have any of these. The rooms are clean and the terrace was nice to sit on but the whole place is generally fairly old and run down.

4

Jose

31 mag 2024

·

Soggiorno di 5 notti

The hotel was not in bad condition and the breakfast was decent. Staff were friendly for most part. The hotel is a long walk from the city center, but a train station and bus options are nearby. The biggest problem is that they did not let me use the air conditioner. The lady at reception told me that by Florence law air conditioning cannot be used until June. I was on the third floor and there was a ceiling window I had to open to be able to sleep. Because of that mosquitoes ate me. Really concerned about catching a vector disease. My mattress was wet the day I arrived. I think the window was open and it rained. Bathroom drain smelled. There is a code to enter the property after hours and it took several tries to get in. First time it happened, I panicked thinking I was going to sleep on the street.

The hotel was not in bad condition and the breakfast was decent. Staff were friendly for most part. The hotel is a long walk from the city center, but a train station and bus options are nearby. The biggest problem is that they did not let me use the air conditioner. The lady at reception told me that by Florence law air conditioning cannot be used until June. I was on the third floor and there was a ceiling window I had to open to be able to sleep. Because of that mosquitoes ate me. Really concerned about catching a vector disease. My mattress was wet the day I arrived. I think the window was open and it rained. Bathroom drain smelled. There is a code to enter the property after hours and it took several tries to get in. First time it happened, I panicked thinking I was going to sleep on the street.

2

Zoe

21 feb 2025

·

Soggiorno di 1 notte

Shocking absolutely not as advertised unsafe for solo travellers no lounge no bar as advertised. Staff rude, dirty do not speak . Refused a refund. Put on the phone to a random person who told me to Fox off!! Stay away!!! I would doubt any of the reviews are genuine. No point did I feel safe? This place needs to be removed from Hotels.com if you’re a single female travelling alone do not go anywhere near it.

Shocking absolutely not as advertised unsafe for solo travellers no lounge no bar as advertised. Staff rude, dirty do not speak . Refused a refund. Put on the phone to a random person who told me to Fox off!! Stay away!!! I would doubt any of the reviews are genuine. No point did I feel safe? This place needs to be removed from Hotels.com if you’re a single female travelling alone do not go anywhere near it.

6

Jurandi

13 set 2025

·

Soggiorno di 2 notti

Pontos positivos: cama confortável, quarto grande e café da manhã razoavelmente bom (café, croassant, pão, queijo, iogurte e um bolo). Localização próxima a estação de trem (aproximadamente 5 minutos de caminhada). Atendimento da senhorinha que fica na recepção na parte da tarde foi muito bom. Pontos que não gostamos: box do banheiro é montável, molha muito e é desconfortável. O principal ponto negativo foi ter que pagar 5 euros por noite para ter o ar condicionado.

Pontos positivos: cama confortável, quarto grande e café da manhã razoavelmente bom (café, croassant, pão, queijo, iogurte e um bolo). Localização próxima a estação de trem (aproximadamente 5 minutos de caminhada). Atendimento da senhorinha que fica na recepção na parte da tarde foi muito bom. Pontos que não gostamos: box do banheiro é montável, molha muito e é desconfortável. O principal ponto negativo foi ter que pagar 5 euros por noite para ter o ar condicionado.

6

Shunichi

26 mag 2024

·

Soggiorno di 2 notti

Wifiがない朝食が無い

Wifiがない朝食が無い

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Pulizia

Molti recensioni sottolineano la pulizia delle camere e gli spazi generalmente ordinati, anche se la costanza delle pulizie varia. I bagni ricevono commenti contrastanti, con menzioni di muffa, problemi di drenaggio e manutenzione occasionale insufficiente.

Recensioni degli ospiti correlate

2

Sofia

13 ott 2024

·

Soggiorno di 1 notte

Wir haben noch nie ein so schlechtes Hotel erlebt. Vor allem, wenn man weiß, wie viel eine Nacht kostet. Erstens wurde an der Rezeption ausschließlich auf Italienisch mit uns gesprochen. Das zweite, was uns auffiel, waren die alten (gut gewaschenen) farbigen Handtücher. Wir sind nicht gegen Blumen, wir sind für die Weichheit dieser Handtücher. Die Handtücher sind etwa 20 Jahre alt. Die Betten sind wie aus dem letzten Jahrhundert, harte Liegen. Die Schalldämmung ist schrecklich – alles, was außerhalb des Zimmers passierte, war in unserem Zimmer zu hören. Frühstück.... Wenn Sie hungrig bleiben möchten, heißen wir Sie im Hotel Villa Il Kashtania willkommen. Der einzige Pluspunkt dieses Hotels ist seine Lage, aber wir glauben, dass es für einen Preis von -142 Euro innerhalb der Altstadt und keinen Kilometer davon entfernt zu finden ist! Wir hatten eine Woche vor der Reise keine andere Wahl. Sollten Sie Ihre ernährenden Kunden auf diese Weise nicht respektieren?

Wir haben noch nie ein so schlechtes Hotel erlebt. Vor allem, wenn man weiß, wie viel eine Nacht kostet. Erstens wurde an der Rezeption ausschließlich auf Italienisch mit uns gesprochen. Das zweite, was uns auffiel, waren die alten (gut gewaschenen) farbigen Handtücher. Wir sind nicht gegen Blumen, wir sind für die Weichheit dieser Handtücher. Die Handtücher sind etwa 20 Jahre alt. Die Betten sind wie aus dem letzten Jahrhundert, harte Liegen. Die Schalldämmung ist schrecklich – alles, was außerhalb des Zimmers passierte, war in unserem Zimmer zu hören. Frühstück.... Wenn Sie hungrig bleiben möchten, heißen wir Sie im Hotel Villa Il Kashtania willkommen. Der einzige Pluspunkt dieses Hotels ist seine Lage, aber wir glauben, dass es für einen Preis von -142 Euro innerhalb der Altstadt und keinen Kilometer davon entfernt zu finden ist! Wir hatten eine Woche vor der Reise keine andere Wahl. Sollten Sie Ihre ernährenden Kunden auf diese Weise nicht respektieren?

8

Paul

9 lug 2023

·

Soggiorno di 2 notti

Free breakfast was nice. Beds were comfortable and clean. The rooms had a nice little balcony and Air conditioning. Bathroom shower was very dirty. Front desk staff could have been nicer.

Free breakfast was nice. Beds were comfortable and clean. The rooms had a nice little balcony and Air conditioning. Bathroom shower was very dirty. Front desk staff could have been nicer.

4

Christian

4 apr 2023

·

Soggiorno di 1 notte

Soggiorno pessimo. Siamo arrivati in questo pseudo-hotel e non trovando parcheggio siamo andati presso la reception per chiedere all’albergatore dove fosse il parcheggio convenzionato con la struttura. La risposta è stata che a lui non interessava che non riuscissimo a trovare parcheggio ed in più che quello convenzionato con loro fosse lontano e costasse €15 il giorno. Anche se lontano abbiamo scelto di andare. Arriviamo in quella camera ardente che loro definiscono camera, orribile, sporca e sulla strada, perciò si sentiva il continuo passare delle macchine. Usciamo per cenare, al ritorno decidiamo di fare una doccia. Apriamo è la prima cosa che ci salta alla vista sono peli e capelli, ci mettiamo le infradito e decidiamo comunque di farla, purtroppo lo scarico era intasato perciò l’acqua ha cominciato a spargersi per tutto il bagno. Un’esperienza pessima , non pernotterò mai più in questo posto è in piu lo sconsiglierei a tutti. Oltretutto per un pernottamento di una sola notte ci hanno chiesto più di €100 quando invece la camera ne vale massimo €30

Soggiorno pessimo. Siamo arrivati in questo pseudo-hotel e non trovando parcheggio siamo andati presso la reception per chiedere all’albergatore dove fosse il parcheggio convenzionato con la struttura. La risposta è stata che a lui non interessava che non riuscissimo a trovare parcheggio ed in più che quello convenzionato con loro fosse lontano e costasse €15 il giorno. Anche se lontano abbiamo scelto di andare. Arriviamo in quella camera ardente che loro definiscono camera, orribile, sporca e sulla strada, perciò si sentiva il continuo passare delle macchine. Usciamo per cenare, al ritorno decidiamo di fare una doccia. Apriamo è la prima cosa che ci salta alla vista sono peli e capelli, ci mettiamo le infradito e decidiamo comunque di farla, purtroppo lo scarico era intasato perciò l’acqua ha cominciato a spargersi per tutto il bagno. Un’esperienza pessima , non pernotterò mai più in questo posto è in piu lo sconsiglierei a tutti. Oltretutto per un pernottamento di una sola notte ci hanno chiesto più di €100 quando invece la camera ne vale massimo €30

10

Lilia

27 giu 2024

·

Soggiorno di 1 notte

Nice and clean hotel. Our room had a balcony with a pretty view. Staff speaks some English and Spanish, they are all very polite and helpful. Location is okay and safe but you will need to take a taxi to train terminal or downtown to the touristic attractions ($15-20 euros) Good breakfast too. Overall recommend.

Nice and clean hotel. Our room had a balcony with a pretty view. Staff speaks some English and Spanish, they are all very polite and helpful. Location is okay and safe but you will need to take a taxi to train terminal or downtown to the touristic attractions ($15-20 euros) Good breakfast too. Overall recommend.

10

martin

28 nov 2025

·

Soggiorno di 1 notte

Very clean and spacious room and clean bathroom, Very quiet and a 30minute walk from the main train station and most of the the attractions in the city. There was a nice continental breakfast too and the room was made available early for checking in as we had arrived earlier than expected. There were a number of restaurants and cafes nearby

Very clean and spacious room and clean bathroom, Very quiet and a 30minute walk from the main train station and most of the the attractions in the city. There was a nice continental breakfast too and the room was made available early for checking in as we had arrived earlier than expected. There were a number of restaurants and cafes nearby

10

Elizabeth

27 set 2025

·

Soggiorno di 1 notte

Location is about 20 minute walk to centre of Florence. Very clean and comfortable stay.

Location is about 20 minute walk to centre of Florence. Very clean and comfortable stay.

6

Augusto Carlos

17 feb 2025

·

Soggiorno di 2 notti

O box do banheiro é móvel e sanfonado, desconfortável, molhando o banheiro inteiro, no dia seguinte amanhece úmido e com cheiro de mofo. O atendimento do senhor da recepção é educado e prestativo.

O box do banheiro é móvel e sanfonado, desconfortável, molhando o banheiro inteiro, no dia seguinte amanhece úmido e com cheiro de mofo. O atendimento do senhor da recepção é educado e prestativo.

10

Logan

11 set 2024

·

Soggiorno di 2 notti

Very kind staff. Clean rooms. Would stay again.

Very kind staff. Clean rooms. Would stay again.

2

Clayton

29 set 2024

·

Soggiorno di 2 notti

Very little communication, couldn’t even sleep there one of the nights because we were locked out and no one will give you the code when you check in you have to ask. The second night I was woken up to banging on the front door at 3 am by another couple people being locked out. They had the key code and it still didn’t work. Bathrooms are not clean. Spent a lot of money just to sleep outside the first night, the next day when we finally got into bed we only had a few hours of sleep before the staff was unlocking our door and trying to come in while we were asleep. Very unprofessional 0/10. Don’t stay here, the Casaldo’s rooms next door is way better and let us sleep in their spa because they had no rooms for the night and kept us off the street.

Very little communication, couldn’t even sleep there one of the nights because we were locked out and no one will give you the code when you check in you have to ask. The second night I was woken up to banging on the front door at 3 am by another couple people being locked out. They had the key code and it still didn’t work. Bathrooms are not clean. Spent a lot of money just to sleep outside the first night, the next day when we finally got into bed we only had a few hours of sleep before the staff was unlocking our door and trying to come in while we were asleep. Very unprofessional 0/10. Don’t stay here, the Casaldo’s rooms next door is way better and let us sleep in their spa because they had no rooms for the night and kept us off the street.

10

Giovanna

24 set 2023

·

Soggiorno di 1 notte

Hotel comodo e pulito. Personale gentile e simpatico. Colazione ottima.

Hotel comodo e pulito. Personale gentile e simpatico. Colazione ottima.

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Camere

Le camere sono spesso spaziose e confortevoli, con balconi o vista sul giardino e alcune opzioni silenziose, ma l'arredamento sembra datato. L'insonorizzazione e i servizi in camera variano e diversi ospiti hanno segnalato un Wi-Fi debole o inesistente.

Recensioni degli ospiti correlate

10

Felipe

16 ott 2024

·

Soggiorno di 3 notti

Quarto espaçoso e com sacada, bem ventilado e iluminado! Moveis novos e bem conservados

Quarto espaçoso e com sacada, bem ventilado e iluminado! Moveis novos e bem conservados

4

Marcos

12 set 2024

·

Soggiorno di 3 notti

Rooms need upgrades

Rooms need upgrades

8

Cindy

11 set 2025

·

Soggiorno di 4 notti

Our room was quite big and comfortable, but that’s it. If you wanted AC you have to pay. Do you want to sit at the terrace? You have to pay. No hair dryer either. The people were great though

Our room was quite big and comfortable, but that’s it. If you wanted AC you have to pay. Do you want to sit at the terrace? You have to pay. No hair dryer either. The people were great though

6

FRANK

30 ago 2025

·

Soggiorno di 5 notti

The property has poor insulation. I could hear noises from neighboring room and even footsteps on another floor.

The property has poor insulation. I could hear noises from neighboring room and even footsteps on another floor.

6

Pinar

11 lug 2023

·

Soggiorno di 3 notti

Otel temiz,internet çekmiyor kaldığımız süre boyunca wi-fi çalışmadı.Merkeze yürümek yarım saat,şampuan ve sabunlar çok kötü

Otel temiz,internet çekmiyor kaldığımız süre boyunca wi-fi çalışmadı.Merkeze yürümek yarım saat,şampuan ve sabunlar çok kötü

10

martin

28 nov 2025

·

Soggiorno di 1 notte

Very clean and spacious room and clean bathroom, Very quiet and a 30minute walk from the main train station and most of the the attractions in the city. There was a nice continental breakfast too and the room was made available early for checking in as we had arrived earlier than expected. There were a number of restaurants and cafes nearby

Very clean and spacious room and clean bathroom, Very quiet and a 30minute walk from the main train station and most of the the attractions in the city. There was a nice continental breakfast too and the room was made available early for checking in as we had arrived earlier than expected. There were a number of restaurants and cafes nearby

8

Mauricio

11 ott 2025

·

Soggiorno di 2 notti

The balcony view is amazing.... Totally worth it the inner garden with lemon trees and a big cypress on the adjacent property the balcony has a roll up tent. Also a cute ginger cat!

The balcony view is amazing.... Totally worth it the inner garden with lemon trees and a big cypress on the adjacent property the balcony has a roll up tent. Also a cute ginger cat!

6

Diogo

21 mag 2024

·

Soggiorno di 1 notte

Overall great place but the bathroom was a wild experience with the shower turning it into a pool. Also the aircon was pointed straight to the bed, which affected our throat.

Overall great place but the bathroom was a wild experience with the shower turning it into a pool. Also the aircon was pointed straight to the bed, which affected our throat.

10

Vincent

18 giu 2025

·

Soggiorno di 3 notti

Wonderful hotel. The room was large and clean. It was great to have breakfast on the balcony every morning. Highly recommended.

Wonderful hotel. The room was large and clean. It was great to have breakfast on the balcony every morning. Highly recommended.

6

Shunichi

26 mag 2024

·

Soggiorno di 2 notti

Wifiがない朝食が無い

Wifiがない朝食が無い

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizio

Il servizio è incostante: alcuni ospiti lodano il personale cordiale e disponibile, le attenzioni premurose e l'assistenza notturna, mentre altri segnalano un ricevimento scortese o poco disponibile, barriere linguistiche e problemi con i codici di accesso o l'assistenza fuori orario.

Recensioni degli ospiti correlate

10

Melissa

9 ott 2023

·

Soggiorno di 3 notti

The staff were super friendly and helpful from helping me get my luggage to my room to recommending me places to visit and eat. Thank you so much for having me stay with you guys. I look forward to returning

The staff were super friendly and helpful from helping me get my luggage to my room to recommending me places to visit and eat. Thank you so much for having me stay with you guys. I look forward to returning

2

Tu

21 nov 2025

·

Soggiorno di 1 notte

My flight got delayed so I showed up late around 10:30p at the hotel on Tue, Nov 11 2025. The front desk was so so so rude that he was mad at me that he asked me why I came in late and I explained to him that my flight got delayed. I apologized him several times and he he was staring at me and said "Sorry, Sorry, sorry.. Sorry for what?" He also said he would not want to accept me next time. He treated me like a homeless guy or garbage. I felt so embarrassing. He asked me to pay 9 euro for city tax and I gave him a 20 euro bill and he was so mad and raised his voice "I want exact 9 euro" Luckily I was able to find some changes to sum up to 9 euros. It was a most terrible experience that I I had ever had at hotel in my life. Why in the world there is a service man who treats customer terribly like that? I was so sad.

My flight got delayed so I showed up late around 10:30p at the hotel on Tue, Nov 11 2025. The front desk was so so so rude that he was mad at me that he asked me why I came in late and I explained to him that my flight got delayed. I apologized him several times and he he was staring at me and said "Sorry, Sorry, sorry.. Sorry for what?" He also said he would not want to accept me next time. He treated me like a homeless guy or garbage. I felt so embarrassing. He asked me to pay 9 euro for city tax and I gave him a 20 euro bill and he was so mad and raised his voice "I want exact 9 euro" Luckily I was able to find some changes to sum up to 9 euros. It was a most terrible experience that I I had ever had at hotel in my life. Why in the world there is a service man who treats customer terribly like that? I was so sad.

2

Yvette

19 ago 2024

·

Soggiorno di 2 notti

Arrived and the staff member on front desk was so rude, no offer of help to get our bags up the stairs and then proceeded to be rude again a couple of hours later when we were going to explore the town. Breakfast was horrible and not even worth eating there.

Arrived and the staff member on front desk was so rude, no offer of help to get our bags up the stairs and then proceeded to be rude again a couple of hours later when we were going to explore the town. Breakfast was horrible and not even worth eating there.

10

Saily

25 ott 2025

·

Soggiorno di 1 notte

Best Staff experience in Italy. Extremely helpfull and friendly. I felt like I was home. I loved the balcony view. It was like be at my backyard at home. Absolutely loved it.

Best Staff experience in Italy. Extremely helpfull and friendly. I felt like I was home. I loved the balcony view. It was like be at my backyard at home. Absolutely loved it.

10

Teresa

24 giu 2023

·

The owner/staff went above and beyond waiting for us till after midnight because of our delayed flight. They were kind and being a 5 minute walk to the train station was perfect!!!

The owner/staff went above and beyond waiting for us till after midnight because of our delayed flight. They were kind and being a 5 minute walk to the train station was perfect!!!

10

bruno

29 giu 2024

·

Soggiorno di 1 notte

Séjour pour juste une nuit , trop court , à revenir plus longtemps pour l’hôtel et les environs.Personnel au top , nous devions partir de bonne heure , avant 7 h30 , heure de service pour le petit dej. Ils nous ont préparé un sac à emporter pour qu’on puisse se restaurer malgré tout. , encore merci …

Séjour pour juste une nuit , trop court , à revenir plus longtemps pour l’hôtel et les environs.Personnel au top , nous devions partir de bonne heure , avant 7 h30 , heure de service pour le petit dej. Ils nous ont préparé un sac à emporter pour qu’on puisse se restaurer malgré tout. , encore merci …

6

Priscila

28 ott 2025

·

Soggiorno di 2 notti

Limpieza muy buena, hay escalera para llegar en las habitaciones, el personal: la mujer nos atendio muy bien, pero el hombre tenia mala cara y no era nada amable. Hemos pedido informacion de restaurante cercano y nos contestó mal, dijo para buscarnos en google. Y que en la esquina habia una pizzeria.

Limpieza muy buena, hay escalera para llegar en las habitaciones, el personal: la mujer nos atendio muy bien, pero el hombre tenia mala cara y no era nada amable. Hemos pedido informacion de restaurante cercano y nos contestó mal, dijo para buscarnos en google. Y que en la esquina habia una pizzeria.

2

Clayton

29 set 2024

·

Soggiorno di 2 notti

Very little communication, couldn’t even sleep there one of the nights because we were locked out and no one will give you the code when you check in you have to ask. The second night I was woken up to banging on the front door at 3 am by another couple people being locked out. They had the key code and it still didn’t work. Bathrooms are not clean. Spent a lot of money just to sleep outside the first night, the next day when we finally got into bed we only had a few hours of sleep before the staff was unlocking our door and trying to come in while we were asleep. Very unprofessional 0/10. Don’t stay here, the Casaldo’s rooms next door is way better and let us sleep in their spa because they had no rooms for the night and kept us off the street.

Very little communication, couldn’t even sleep there one of the nights because we were locked out and no one will give you the code when you check in you have to ask. The second night I was woken up to banging on the front door at 3 am by another couple people being locked out. They had the key code and it still didn’t work. Bathrooms are not clean. Spent a lot of money just to sleep outside the first night, the next day when we finally got into bed we only had a few hours of sleep before the staff was unlocking our door and trying to come in while we were asleep. Very unprofessional 0/10. Don’t stay here, the Casaldo’s rooms next door is way better and let us sleep in their spa because they had no rooms for the night and kept us off the street.

2

Jose

2 ott 2024

·

Soggiorno di 3 notti

I would never go back to this hotel. And Franco the front desk guy is the reason why. Extremely nasty, unpolite and unprofessional with the customer. Quinto was very kind.

I would never go back to this hotel. And Franco the front desk guy is the reason why. Extremely nasty, unpolite and unprofessional with the customer. Quinto was very kind.

6

Kristin

14 giu 2023

·

Soggiorno di 3 notti

Upon arrival, reception person was not friendly or helpful; but all staff after him was. It is a 20-30 minute walk from tourist sites but we actually like this as we went to non-touristy restaurants for our evening meal.

Upon arrival, reception person was not friendly or helpful; but all staff after him was. It is a 20-30 minute walk from tourist sites but we actually like this as we went to non-touristy restaurants for our evening meal.

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Posizione

Tranquilla zona residenziale a circa 15-30 minuti a piedi dalle principali attrazioni, con alcuni ristoranti e caffè nelle vicinanze. Diversi ospiti hanno trovato la distanza maggiore del previsto o hanno utilizzato i taxi e il parcheggio in strada può essere impegnativo.

Recensioni degli ospiti correlate

10

Leonardo

5 mag 2023

·

Soggiorno di 1 notte

Excelente ubicación y un cuarto muy lindo

Excelente ubicación y un cuarto muy lindo

6

Laura

3 giu 2023

·

Soggiorno di 1 notte

Alojamiento a buen precio a 15min del centro a pié. Parking solo en la calle, algunas plazas son de pago. Desayuno con todo lo basico

Alojamiento a buen precio a 15min del centro a pié. Parking solo en la calle, algunas plazas son de pago. Desayuno con todo lo basico

10

Lilia

27 giu 2024

·

Soggiorno di 1 notte

Nice and clean hotel. Our room had a balcony with a pretty view. Staff speaks some English and Spanish, they are all very polite and helpful. Location is okay and safe but you will need to take a taxi to train terminal or downtown to the touristic attractions ($15-20 euros) Good breakfast too. Overall recommend.

Nice and clean hotel. Our room had a balcony with a pretty view. Staff speaks some English and Spanish, they are all very polite and helpful. Location is okay and safe but you will need to take a taxi to train terminal or downtown to the touristic attractions ($15-20 euros) Good breakfast too. Overall recommend.

10

Garry

18 mar 2023

·

Soggiorno di 1 notte

A modest hotel a 15 minute walk to the heart of the city. There is some free parking in the street, if you aren't lucky to get one of these the paid parking is only from 8am to 8pm. So even then it's not so bad.

A modest hotel a 15 minute walk to the heart of the city. There is some free parking in the street, if you aren't lucky to get one of these the paid parking is only from 8am to 8pm. So even then it's not so bad.

4

Mohamed

17 set 2023

·

Soggiorno di 2 notti

Hôtel mal situé (à proximité de la voie ferrée) et ce qui m'a rendu furieux c'est que lors de la réservation on m'a confirmé qu'il y a un parking appartenant à l'hôtel. Or en arrivant à l'hôtel la réceptionniste m'a dit qu'il faut chercher un parking à proximité et dont la plupart sont payants à l'heure. Après avoir passé 30 mn à chercher en vain, j'étais obligé de payer un garage parking à 30 € la journée. Je ne recommande pas cet hôtel aux automobilistes et encore moins aux non motorisés du fait de son éloignement du centre ville. En outre le petit-déjeuner laisse à désirer...

Hôtel mal situé (à proximité de la voie ferrée) et ce qui m'a rendu furieux c'est que lors de la réservation on m'a confirmé qu'il y a un parking appartenant à l'hôtel. Or en arrivant à l'hôtel la réceptionniste m'a dit qu'il faut chercher un parking à proximité et dont la plupart sont payants à l'heure. Après avoir passé 30 mn à chercher en vain, j'étais obligé de payer un garage parking à 30 € la journée. Je ne recommande pas cet hôtel aux automobilistes et encore moins aux non motorisés du fait de son éloignement du centre ville. En outre le petit-déjeuner laisse à désirer...

10

Leah

7 nov 2024

·

Soggiorno di 11 notti

At my request my room was on a low floor because I knew in advance that there wasn’t an elevator. This made my stay much more comfortable. The hotel is a 25 minute walk (almost completely flat) to the historic area. Very convenient location.

At my request my room was on a low floor because I knew in advance that there wasn’t an elevator. This made my stay much more comfortable. The hotel is a 25 minute walk (almost completely flat) to the historic area. Very convenient location.

10

martin

28 nov 2025

·

Soggiorno di 1 notte

Very clean and spacious room and clean bathroom, Very quiet and a 30minute walk from the main train station and most of the the attractions in the city. There was a nice continental breakfast too and the room was made available early for checking in as we had arrived earlier than expected. There were a number of restaurants and cafes nearby

Very clean and spacious room and clean bathroom, Very quiet and a 30minute walk from the main train station and most of the the attractions in the city. There was a nice continental breakfast too and the room was made available early for checking in as we had arrived earlier than expected. There were a number of restaurants and cafes nearby

10

Elizabeth

27 set 2025

·

Soggiorno di 1 notte

Location is about 20 minute walk to centre of Florence. Very clean and comfortable stay.

Location is about 20 minute walk to centre of Florence. Very clean and comfortable stay.

10

konstanze

8 giu 2023

·

Das Hotel ist in einer ruhigen Seitenstrasse der Via degli Artisti gelegen, keinerlei Auto- oder sonstwie Lärm. in 15 mins war man zu Fuss am Duomo. Unser Empfang war freundlich, generell ist das Personal sehr hilfsbereit und nett. Wir hatten Glück und bekamen eins der Balkonzimmer nach hinten zum Garten raus - das war wirklich schön, man konnte morgens und abends toll sitzen. Mittags waren wir unterwegs :-). Frühstück ist halt typisch italienisch - wer Rührei und Käseplatte erwartet, ist halt hier falsch- war aber reichlich und es gab immer leckeren Kuchen und Obst. Kaffee war genial! Die Einrichtung ist optisch leicht in die Jahre gekommen (will sagen: altmodisch) , aber das sieht man bereits auf den Fotos, das solle eigentlich dann vor Ort keine Überraschung sein. Betten waren top und alles war sauber und funktionierte. Parkplatz vor der Tür war auch kein Problem. Wir empfehlen es !

Das Hotel ist in einer ruhigen Seitenstrasse der Via degli Artisti gelegen, keinerlei Auto- oder sonstwie Lärm. in 15 mins war man zu Fuss am Duomo. Unser Empfang war freundlich, generell ist das Personal sehr hilfsbereit und nett. Wir hatten Glück und bekamen eins der Balkonzimmer nach hinten zum Garten raus - das war wirklich schön, man konnte morgens und abends toll sitzen. Mittags waren wir unterwegs :-). Frühstück ist halt typisch italienisch - wer Rührei und Käseplatte erwartet, ist halt hier falsch- war aber reichlich und es gab immer leckeren Kuchen und Obst. Kaffee war genial! Die Einrichtung ist optisch leicht in die Jahre gekommen (will sagen: altmodisch) , aber das sieht man bereits auf den Fotos, das solle eigentlich dann vor Ort keine Überraschung sein. Betten waren top und alles war sauber und funktionierte. Parkplatz vor der Tür war auch kein Problem. Wir empfehlen es !

10

Victor

14 ott 2025

·

Soggiorno di 3 notti

Area was good and stay was great , no breakfast

Area was good and stay was great , no breakfast

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Ristorazione

Le opinioni sulla colazione sono contrastanti: alcuni hanno apprezzato una semplice colazione continentale o in stile italiano con buon caffè, mentre altri l'hanno trovata limitata, inconsistente o non disponibile.

Recensioni degli ospiti correlate

8

Ann

10 apr 2024

·

Soggiorno di 3 notti

Comfortable and clean. A little tired looking but clean. Excellent breakfast. Friendly staff. English good. Crisp bed linen but towels old but they were changed every day. No kettle in the room.

Comfortable and clean. A little tired looking but clean. Excellent breakfast. Friendly staff. English good. Crisp bed linen but towels old but they were changed every day. No kettle in the room.

2

Yvette

19 ago 2024

·

Soggiorno di 2 notti

Arrived and the staff member on front desk was so rude, no offer of help to get our bags up the stairs and then proceeded to be rude again a couple of hours later when we were going to explore the town. Breakfast was horrible and not even worth eating there.

Arrived and the staff member on front desk was so rude, no offer of help to get our bags up the stairs and then proceeded to be rude again a couple of hours later when we were going to explore the town. Breakfast was horrible and not even worth eating there.

10

Lilia

27 giu 2024

·

Soggiorno di 1 notte

Nice and clean hotel. Our room had a balcony with a pretty view. Staff speaks some English and Spanish, they are all very polite and helpful. Location is okay and safe but you will need to take a taxi to train terminal or downtown to the touristic attractions ($15-20 euros) Good breakfast too. Overall recommend.

Nice and clean hotel. Our room had a balcony with a pretty view. Staff speaks some English and Spanish, they are all very polite and helpful. Location is okay and safe but you will need to take a taxi to train terminal or downtown to the touristic attractions ($15-20 euros) Good breakfast too. Overall recommend.

6

Stefan

3 mag 2023

·

Soggiorno di 6 notti

Värdelös frukost med inplastad ost och croissant och pulverkaffe

Värdelös frukost med inplastad ost och croissant och pulverkaffe

10

martin

28 nov 2025

·

Soggiorno di 1 notte

Very clean and spacious room and clean bathroom, Very quiet and a 30minute walk from the main train station and most of the the attractions in the city. There was a nice continental breakfast too and the room was made available early for checking in as we had arrived earlier than expected. There were a number of restaurants and cafes nearby

Very clean and spacious room and clean bathroom, Very quiet and a 30minute walk from the main train station and most of the the attractions in the city. There was a nice continental breakfast too and the room was made available early for checking in as we had arrived earlier than expected. There were a number of restaurants and cafes nearby

6

Antimina

1 giu 2024

·

Soggiorno di 2 notti

Nel complesso buono Buona posizione, camera discreta .. colazione non delle migliori ma ok

Nel complesso buono Buona posizione, camera discreta .. colazione non delle migliori ma ok

10

konstanze

8 giu 2023

·

Das Hotel ist in einer ruhigen Seitenstrasse der Via degli Artisti gelegen, keinerlei Auto- oder sonstwie Lärm. in 15 mins war man zu Fuss am Duomo. Unser Empfang war freundlich, generell ist das Personal sehr hilfsbereit und nett. Wir hatten Glück und bekamen eins der Balkonzimmer nach hinten zum Garten raus - das war wirklich schön, man konnte morgens und abends toll sitzen. Mittags waren wir unterwegs :-). Frühstück ist halt typisch italienisch - wer Rührei und Käseplatte erwartet, ist halt hier falsch- war aber reichlich und es gab immer leckeren Kuchen und Obst. Kaffee war genial! Die Einrichtung ist optisch leicht in die Jahre gekommen (will sagen: altmodisch) , aber das sieht man bereits auf den Fotos, das solle eigentlich dann vor Ort keine Überraschung sein. Betten waren top und alles war sauber und funktionierte. Parkplatz vor der Tür war auch kein Problem. Wir empfehlen es !

Das Hotel ist in einer ruhigen Seitenstrasse der Via degli Artisti gelegen, keinerlei Auto- oder sonstwie Lärm. in 15 mins war man zu Fuss am Duomo. Unser Empfang war freundlich, generell ist das Personal sehr hilfsbereit und nett. Wir hatten Glück und bekamen eins der Balkonzimmer nach hinten zum Garten raus - das war wirklich schön, man konnte morgens und abends toll sitzen. Mittags waren wir unterwegs :-). Frühstück ist halt typisch italienisch - wer Rührei und Käseplatte erwartet, ist halt hier falsch- war aber reichlich und es gab immer leckeren Kuchen und Obst. Kaffee war genial! Die Einrichtung ist optisch leicht in die Jahre gekommen (will sagen: altmodisch) , aber das sieht man bereits auf den Fotos, das solle eigentlich dann vor Ort keine Überraschung sein. Betten waren top und alles war sauber und funktionierte. Parkplatz vor der Tür war auch kein Problem. Wir empfehlen es !

10

Giovanna

24 set 2023

·

Soggiorno di 1 notte

Hotel comodo e pulito. Personale gentile e simpatico. Colazione ottima.

Hotel comodo e pulito. Personale gentile e simpatico. Colazione ottima.

6

Sylviane

21 mar 2023

·

Soggiorno di 1 notte

Free parking in the street, but never found a place. No bread at breakfast first 3 days.

Free parking in the street, but never found a place. No bread at breakfast first 3 days.

10

Courtney

5 lug 2023

·

Soggiorno di 3 notti

breakfast was good. room comfortable.

breakfast was good. room comfortable.

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2

Andrea

9 apr 2026

·

Soggiorno di 1 notte

Al check-in sono stato accolto in maniera sgarbata. Pulizia non pervenuta, struttura maleodorante, scarico del gabinetto non funzionante, asciugamani macchiate. Potrei continuare ma non occorre.

Al check-in sono stato accolto in maniera sgarbata. Pulizia non pervenuta, struttura maleodorante, scarico del gabinetto non funzionante, asciugamani macchiate. Potrei continuare ma non occorre.

6

Daniela Rita

15 mar 2026

·

Soggiorno di 2 notti

Non c'è SPA e solo parcheggio in strada

Non c'è SPA e solo parcheggio in strada

8

Giovanni

23 feb 2026

·

Soggiorno di 1 notte

La stanza era in condizioni accettabili, personale cortese, terrazzino fantastico, con il sole di questo week e' stato bellissimo. Ho avuto l'impressione e sensazione di stare a casa della nonna in famiglia.

La stanza era in condizioni accettabili, personale cortese, terrazzino fantastico, con il sole di questo week e' stato bellissimo. Ho avuto l'impressione e sensazione di stare a casa della nonna in famiglia.

10

Carmelina

24 ago 2025

·

Soggiorno di 3 notti

Un fantastico hotel 2 stelle a Firenze: Villa iCastagno Siamo stati piacevolmente sorpresi dal nostro soggiorno all'Il Casteletto a Firenze. Questo hotel 2 stelle offre un servizio e un trattamento di alta qualità. Il personale è stato molto cordiale e disponibile, ci siamo sentiti a nostro agio. Le camere erano pulite e confortevoli, con tutto ciò che ci serviva. La colazione è stata un'esperienza deliziosa. La scelta era ampia e comprendeva molti prodotti tipici italiani, come cornetti e brioches freschi, marmellata e altri dolci. I cornetti e le brioches erano freschi e squisiti. La posizione dell'hotel è ideale, a pochi passi dal centro storico di Firenze. Il centro città è raggiungibile a piedi in circa 30 minuti e molte delle principali attrazioni turistiche sono facilmente raggiungibili a piedi. Per visitare luoghi più lontani, come il Piazzale Michelangelo, consigliamo di utilizzare l'autobus hop-on hop-off. Un aspetto molto apprezzato dell'hotel è la sua atmosfera accogliente e amante degli animali. L'Il Casteletto ha un gatto di nome Tommy, che è stato molto affettuoso e ci ha fatto compagnia durante il nostro soggiorno. Il personale è stato molto gentile con il nostro gatto e ci ha fatto sentire a casa.Abbiamo notato che alcune recensioni negative parlavano di problemi con il servizio, ma per noi non è stato così. L'hotel è gestito da una famiglia e il personale parla italiano, il che è normale in Italia. A questo prezzo, non ci si può aspettare un servizio mult

Un fantastico hotel 2 stelle a Firenze: Villa iCastagno Siamo stati piacevolmente sorpresi dal nostro soggiorno all'Il Casteletto a Firenze. Questo hotel 2 stelle offre un servizio e un trattamento di alta qualità. Il personale è stato molto cordiale e disponibile, ci siamo sentiti a nostro agio. Le camere erano pulite e confortevoli, con tutto ciò che ci serviva. La colazione è stata un'esperienza deliziosa. La scelta era ampia e comprendeva molti prodotti tipici italiani, come cornetti e brioches freschi, marmellata e altri dolci. I cornetti e le brioches erano freschi e squisiti. La posizione dell'hotel è ideale, a pochi passi dal centro storico di Firenze. Il centro città è raggiungibile a piedi in circa 30 minuti e molte delle principali attrazioni turistiche sono facilmente raggiungibili a piedi. Per visitare luoghi più lontani, come il Piazzale Michelangelo, consigliamo di utilizzare l'autobus hop-on hop-off. Un aspetto molto apprezzato dell'hotel è la sua atmosfera accogliente e amante degli animali. L'Il Casteletto ha un gatto di nome Tommy, che è stato molto affettuoso e ci ha fatto compagnia durante il nostro soggiorno. Il personale è stato molto gentile con il nostro gatto e ci ha fatto sentire a casa.Abbiamo notato che alcune recensioni negative parlavano di problemi con il servizio, ma per noi non è stato così. L'hotel è gestito da una famiglia e il personale parla italiano, il che è normale in Italia. A questo prezzo, non ci si può aspettare un servizio mult

8

marilena anna

13 mag 2025

·

Soggiorno di 1 notte

Ambiente familiare e vicino ai trasporti

Ambiente familiare e vicino ai trasporti

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 14:00 alle 23:00

Prima delle 11:00

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Hai delle domande?

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Prezzi per le prossime date

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