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Hotel Villa Il Castagno

US$ 109

/noite

Média para setembro

Hotel Villa Il Castagno - Image 1

Hotel Villa Il Castagno - Image 2

Hotel Villa Il Castagno - Image 3

Hotel Villa Il Castagno - Image 4

Hotel Villa Il Castagno - Image 5

Preços para Hotel Villa Il Castagno

Selecione datas para ver preços e disponibilidade

US$ 109

/noite

Média para setembro

Preços médios mensais

Em Hotel Villa Il Castagno, o preço por noite é, em média, US$ 58 no mês mais barato (janeiro) e US$ 126 no mês mais caro (maio), com base nos últimos 12 meses.

Preço médio por noite em Hotel Villa Il Castagno por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 58
fevereiro	US$ 59
março	US$ 73
abril	US$ 110
maio	US$ 126
junho	US$ 114
julho	US$ 117
agosto	US$ 88
setembro	US$ 109
outubro	US$ 103
novembro	US$ 71
dezembro	US$ 79

Mais caro: maio (aprox. US$ 126)

Mais barato: janeiro (aprox. US$ 58)

Sobre este alojamento

As atividades recreativas listadas abaixo estão disponíveis no local ou nas proximidades; poderão ser aplicadas taxas.

Serviço de quartos
Serviço de estacionamento
Serviços de limpeza
Cofre
Lojas
Jardim

Localização

Via Andrea del Castagno 31, Santissima Annunziata, Florença, Itália

Mais informações sobre a localização

Opções de quartos

1

Quarto Individual com Banheiro Privativo Externo

Detalhes do quarto

1 Cama Individual

Aquecimento

Wi-Fi (gratuito)

Isolamento acústico

1

Quarto Triplo Standard com Varanda

Detalhes do quarto

1 Cama De Casal

e

1 Cama Individual

Dormidas 3

205 ft²

Wi-Fi (gratuito)

Televisão

2

Quarto Quádruplo Standard com Varanda

Detalhes do quarto

1 Cama De Casal

e

2 Camas Individuais

Dormidas 4

237 ft²

Wi-Fi (gratuito)

Televisão

1

Quarto Duplo Standard com Varanda

Detalhes do quarto

Dormidas 4

172 ft²

Wi-Fi (gratuito)

Televisão

1

Quadruple Three Beds

Detalhes do quarto

Dormidas 4

Ar condicionado

4

Quarto Clássico

Detalhes do quarto

1 Cama De Casal

Dormidas 4

172 ft²

Wi-Fi (gratuito)

Televisão

1

Room with Balcony

Detalhes do quarto

1 Cama De Casal Grande

8

Quarto Twin Standard

Detalhes do quarto

Dormidas 4

280 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Quarto Casal

Detalhes do quarto

Dormidas 4

172 ft²

Wi-Fi (gratuito)

Televisão

1

Twin Room, 2 Twin Beds

Detalhes do quarto

2 Camas Individuais

172 ft²

Wi-Fi (gratuito)

Televisão

2

Quarto Individual Standard

Detalhes do quarto

172 ft²

Wi-Fi (gratuito)

Televisão

Avaliações dos hóspedes sobre Hotel Villa Il Castagno

6.6

Agradável

Com base em 1.033 avaliações verificadas

Quem se hospeda aqui?

Negócios

11%

Casal

41%

Família

17%

Grupos

9%

Individual

19%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

O Hotel Villa Il Castagno oferece acomodação simples e econômica em uma área residencial tranquila, a 15–30 minutos a pé das atrações de Florença, com muitos hóspedes elogiando os quartos limpos e espaçosos, e as varandas ou vistas agradáveis para o jardim.

Instalações

Limpeza

Quartos

Serviço

Localização

Acessível a pé

Restaurante

Isto foi útil?

O que pensam os hóspedes

O Hotel Villa Il Castagno oferece acomodação simples e econômica em uma área residencial tranquila, a 15–30 minutos a pé das atrações de Florença, com muitos hóspedes elogiando os quartos limpos e espaçosos, e as varandas ou vistas agradáveis para o jardim.

O feedback sobre o serviço é misto, desde anfitriões acolhedores e prestativos e check-in antecipado, até relatos de interações rudes, comunicação deficiente e problemas com o acesso fora do horário de funcionamento. As instalações são básicas: não há elevador, o ar condicionado pode ter custo adicional ou disponibilidade sazonal, a confiabilidade do Wi‑Fi varia e o estacionamento é apenas na rua e, às vezes, difícil. As experiências de café da manhã variam desde opções decentes no estilo italiano com bom café até ofertas limitadas ou inconsistentes. Espere uma estadia modesta e tradicional, ideal para viajantes que priorizam o preço e uma base com fácil acesso a pé.

Instalações

Limpeza

Quartos

Serviço

Localização

Acessível a pé

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

As instalações são básicas: não há elevador, o ar condicionado pode ter custo extra ou disponibilidade sazonal, e o Wi‑Fi pode ser instável; o pátio e as varandas são um destaque agradável. O estacionamento é nas ruas próximas e pode ser difícil de encontrar.

Avaliações dos hóspedes relacionadas

2

Kamal

25 de set. de 2025

·

A estadia foi de 2 noites

Very bad experience, no elevator, had to lift 50 Lb bags to 2nd floor, requested to help rudely said no , no coffee maker hot water kettle in room and lots of mosquitoes

Very bad experience, no elevator, had to lift 50 Lb bags to 2nd floor, requested to help rudely said no , no coffee maker hot water kettle in room and lots of mosquitoes

8

Cindy

11 de set. de 2025

·

A estadia foi de 4 noites

Our room was quite big and comfortable, but that’s it. If you wanted AC you have to pay. Do you want to sit at the terrace? You have to pay. No hair dryer either. The people were great though

Our room was quite big and comfortable, but that’s it. If you wanted AC you have to pay. Do you want to sit at the terrace? You have to pay. No hair dryer either. The people were great though

6

Fabio

6 de mai. de 2024

·

A estadia foi de 1 noite

Struttura mediocre, parcheggio difficile da trovare...

Struttura mediocre, parcheggio difficile da trovare...

6

Pinar

11 de jul. de 2023

·

A estadia foi de 3 noites

Otel temiz,internet çekmiyor kaldığımız süre boyunca wi-fi çalışmadı.Merkeze yürümek yarım saat,şampuan ve sabunlar çok kötü

Otel temiz,internet çekmiyor kaldığımız süre boyunca wi-fi çalışmadı.Merkeze yürümek yarım saat,şampuan ve sabunlar çok kötü

10

Leah

7 de nov. de 2024

·

A estadia foi de 11 noites

At my request my room was on a low floor because I knew in advance that there wasn’t an elevator. This made my stay much more comfortable. The hotel is a 25 minute walk (almost completely flat) to the historic area. Very convenient location.

At my request my room was on a low floor because I knew in advance that there wasn’t an elevator. This made my stay much more comfortable. The hotel is a 25 minute walk (almost completely flat) to the historic area. Very convenient location.

4

Debbie

20 de abr. de 2025

·

A estadia foi de 2 noites

Disappointed in this hotel, despite advertising they have multi lingual staff, free onsite parking and valet parking, they don’t have any of these. The rooms are clean and the terrace was nice to sit on but the whole place is generally fairly old and run down.

Disappointed in this hotel, despite advertising they have multi lingual staff, free onsite parking and valet parking, they don’t have any of these. The rooms are clean and the terrace was nice to sit on but the whole place is generally fairly old and run down.

4

Jose

31 de mai. de 2024

·

A estadia foi de 5 noites

The hotel was not in bad condition and the breakfast was decent. Staff were friendly for most part. The hotel is a long walk from the city center, but a train station and bus options are nearby. The biggest problem is that they did not let me use the air conditioner. The lady at reception told me that by Florence law air conditioning cannot be used until June. I was on the third floor and there was a ceiling window I had to open to be able to sleep. Because of that mosquitoes ate me. Really concerned about catching a vector disease. My mattress was wet the day I arrived. I think the window was open and it rained. Bathroom drain smelled. There is a code to enter the property after hours and it took several tries to get in. First time it happened, I panicked thinking I was going to sleep on the street.

The hotel was not in bad condition and the breakfast was decent. Staff were friendly for most part. The hotel is a long walk from the city center, but a train station and bus options are nearby. The biggest problem is that they did not let me use the air conditioner. The lady at reception told me that by Florence law air conditioning cannot be used until June. I was on the third floor and there was a ceiling window I had to open to be able to sleep. Because of that mosquitoes ate me. Really concerned about catching a vector disease. My mattress was wet the day I arrived. I think the window was open and it rained. Bathroom drain smelled. There is a code to enter the property after hours and it took several tries to get in. First time it happened, I panicked thinking I was going to sleep on the street.

2

Zoe

21 de fev. de 2025

·

A estadia foi de 1 noite

Shocking absolutely not as advertised unsafe for solo travellers no lounge no bar as advertised. Staff rude, dirty do not speak . Refused a refund. Put on the phone to a random person who told me to Fox off!! Stay away!!! I would doubt any of the reviews are genuine. No point did I feel safe? This place needs to be removed from Hotels.com if you’re a single female travelling alone do not go anywhere near it.

Shocking absolutely not as advertised unsafe for solo travellers no lounge no bar as advertised. Staff rude, dirty do not speak . Refused a refund. Put on the phone to a random person who told me to Fox off!! Stay away!!! I would doubt any of the reviews are genuine. No point did I feel safe? This place needs to be removed from Hotels.com if you’re a single female travelling alone do not go anywhere near it.

6

Jurandi

13 de set. de 2025

·

A estadia foi de 2 noites

Pontos positivos: cama confortável, quarto grande e café da manhã razoavelmente bom (café, croassant, pão, queijo, iogurte e um bolo). Localização próxima a estação de trem (aproximadamente 5 minutos de caminhada). Atendimento da senhorinha que fica na recepção na parte da tarde foi muito bom. Pontos que não gostamos: box do banheiro é montável, molha muito e é desconfortável. O principal ponto negativo foi ter que pagar 5 euros por noite para ter o ar condicionado.

Pontos positivos: cama confortável, quarto grande e café da manhã razoavelmente bom (café, croassant, pão, queijo, iogurte e um bolo). Localização próxima a estação de trem (aproximadamente 5 minutos de caminhada). Atendimento da senhorinha que fica na recepção na parte da tarde foi muito bom. Pontos que não gostamos: box do banheiro é montável, molha muito e é desconfortável. O principal ponto negativo foi ter que pagar 5 euros por noite para ter o ar condicionado.

6

Shunichi

26 de mai. de 2024

·

A estadia foi de 2 noites

Wifiがない朝食が無い

Wifiがない朝食が無い

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Muitas avaliações destacam quartos limpos e espaços geralmente arrumados, embora a consistência da limpeza varie. Os banheiros recebem comentários mistos, com menções de mofo, problemas de drenagem e manutenção ocasional inadequada.

Avaliações dos hóspedes relacionadas

2

Sofia

13 de out. de 2024

·

A estadia foi de 1 noite

Wir haben noch nie ein so schlechtes Hotel erlebt. Vor allem, wenn man weiß, wie viel eine Nacht kostet. Erstens wurde an der Rezeption ausschließlich auf Italienisch mit uns gesprochen. Das zweite, was uns auffiel, waren die alten (gut gewaschenen) farbigen Handtücher. Wir sind nicht gegen Blumen, wir sind für die Weichheit dieser Handtücher. Die Handtücher sind etwa 20 Jahre alt. Die Betten sind wie aus dem letzten Jahrhundert, harte Liegen. Die Schalldämmung ist schrecklich – alles, was außerhalb des Zimmers passierte, war in unserem Zimmer zu hören. Frühstück.... Wenn Sie hungrig bleiben möchten, heißen wir Sie im Hotel Villa Il Kashtania willkommen. Der einzige Pluspunkt dieses Hotels ist seine Lage, aber wir glauben, dass es für einen Preis von -142 Euro innerhalb der Altstadt und keinen Kilometer davon entfernt zu finden ist! Wir hatten eine Woche vor der Reise keine andere Wahl. Sollten Sie Ihre ernährenden Kunden auf diese Weise nicht respektieren?

Wir haben noch nie ein so schlechtes Hotel erlebt. Vor allem, wenn man weiß, wie viel eine Nacht kostet. Erstens wurde an der Rezeption ausschließlich auf Italienisch mit uns gesprochen. Das zweite, was uns auffiel, waren die alten (gut gewaschenen) farbigen Handtücher. Wir sind nicht gegen Blumen, wir sind für die Weichheit dieser Handtücher. Die Handtücher sind etwa 20 Jahre alt. Die Betten sind wie aus dem letzten Jahrhundert, harte Liegen. Die Schalldämmung ist schrecklich – alles, was außerhalb des Zimmers passierte, war in unserem Zimmer zu hören. Frühstück.... Wenn Sie hungrig bleiben möchten, heißen wir Sie im Hotel Villa Il Kashtania willkommen. Der einzige Pluspunkt dieses Hotels ist seine Lage, aber wir glauben, dass es für einen Preis von -142 Euro innerhalb der Altstadt und keinen Kilometer davon entfernt zu finden ist! Wir hatten eine Woche vor der Reise keine andere Wahl. Sollten Sie Ihre ernährenden Kunden auf diese Weise nicht respektieren?

8

Paul

9 de jul. de 2023

·

A estadia foi de 2 noites

Free breakfast was nice. Beds were comfortable and clean. The rooms had a nice little balcony and Air conditioning. Bathroom shower was very dirty. Front desk staff could have been nicer.

Free breakfast was nice. Beds were comfortable and clean. The rooms had a nice little balcony and Air conditioning. Bathroom shower was very dirty. Front desk staff could have been nicer.

4

Christian

4 de abr. de 2023

·

A estadia foi de 1 noite

Soggiorno pessimo. Siamo arrivati in questo pseudo-hotel e non trovando parcheggio siamo andati presso la reception per chiedere all’albergatore dove fosse il parcheggio convenzionato con la struttura. La risposta è stata che a lui non interessava che non riuscissimo a trovare parcheggio ed in più che quello convenzionato con loro fosse lontano e costasse €15 il giorno. Anche se lontano abbiamo scelto di andare. Arriviamo in quella camera ardente che loro definiscono camera, orribile, sporca e sulla strada, perciò si sentiva il continuo passare delle macchine. Usciamo per cenare, al ritorno decidiamo di fare una doccia. Apriamo è la prima cosa che ci salta alla vista sono peli e capelli, ci mettiamo le infradito e decidiamo comunque di farla, purtroppo lo scarico era intasato perciò l’acqua ha cominciato a spargersi per tutto il bagno. Un’esperienza pessima , non pernotterò mai più in questo posto è in piu lo sconsiglierei a tutti. Oltretutto per un pernottamento di una sola notte ci hanno chiesto più di €100 quando invece la camera ne vale massimo €30

Soggiorno pessimo. Siamo arrivati in questo pseudo-hotel e non trovando parcheggio siamo andati presso la reception per chiedere all’albergatore dove fosse il parcheggio convenzionato con la struttura. La risposta è stata che a lui non interessava che non riuscissimo a trovare parcheggio ed in più che quello convenzionato con loro fosse lontano e costasse €15 il giorno. Anche se lontano abbiamo scelto di andare. Arriviamo in quella camera ardente che loro definiscono camera, orribile, sporca e sulla strada, perciò si sentiva il continuo passare delle macchine. Usciamo per cenare, al ritorno decidiamo di fare una doccia. Apriamo è la prima cosa che ci salta alla vista sono peli e capelli, ci mettiamo le infradito e decidiamo comunque di farla, purtroppo lo scarico era intasato perciò l’acqua ha cominciato a spargersi per tutto il bagno. Un’esperienza pessima , non pernotterò mai più in questo posto è in piu lo sconsiglierei a tutti. Oltretutto per un pernottamento di una sola notte ci hanno chiesto più di €100 quando invece la camera ne vale massimo €30

10

Lilia

27 de jun. de 2024

·

A estadia foi de 1 noite

Nice and clean hotel. Our room had a balcony with a pretty view. Staff speaks some English and Spanish, they are all very polite and helpful. Location is okay and safe but you will need to take a taxi to train terminal or downtown to the touristic attractions ($15-20 euros) Good breakfast too. Overall recommend.

Nice and clean hotel. Our room had a balcony with a pretty view. Staff speaks some English and Spanish, they are all very polite and helpful. Location is okay and safe but you will need to take a taxi to train terminal or downtown to the touristic attractions ($15-20 euros) Good breakfast too. Overall recommend.

10

martin

28 de nov. de 2025

·

A estadia foi de 1 noite

Very clean and spacious room and clean bathroom, Very quiet and a 30minute walk from the main train station and most of the the attractions in the city. There was a nice continental breakfast too and the room was made available early for checking in as we had arrived earlier than expected. There were a number of restaurants and cafes nearby

Very clean and spacious room and clean bathroom, Very quiet and a 30minute walk from the main train station and most of the the attractions in the city. There was a nice continental breakfast too and the room was made available early for checking in as we had arrived earlier than expected. There were a number of restaurants and cafes nearby

10

Elizabeth

27 de set. de 2025

·

A estadia foi de 1 noite

Location is about 20 minute walk to centre of Florence. Very clean and comfortable stay.

Location is about 20 minute walk to centre of Florence. Very clean and comfortable stay.

6

Augusto Carlos

17 de fev. de 2025

·

A estadia foi de 2 noites

O box do banheiro é móvel e sanfonado, desconfortável, molhando o banheiro inteiro, no dia seguinte amanhece úmido e com cheiro de mofo. O atendimento do senhor da recepção é educado e prestativo.

O box do banheiro é móvel e sanfonado, desconfortável, molhando o banheiro inteiro, no dia seguinte amanhece úmido e com cheiro de mofo. O atendimento do senhor da recepção é educado e prestativo.

10

Logan

11 de set. de 2024

·

A estadia foi de 2 noites

Very kind staff. Clean rooms. Would stay again.

Very kind staff. Clean rooms. Would stay again.

2

Clayton

29 de set. de 2024

·

A estadia foi de 2 noites

Very little communication, couldn’t even sleep there one of the nights because we were locked out and no one will give you the code when you check in you have to ask. The second night I was woken up to banging on the front door at 3 am by another couple people being locked out. They had the key code and it still didn’t work. Bathrooms are not clean. Spent a lot of money just to sleep outside the first night, the next day when we finally got into bed we only had a few hours of sleep before the staff was unlocking our door and trying to come in while we were asleep. Very unprofessional 0/10. Don’t stay here, the Casaldo’s rooms next door is way better and let us sleep in their spa because they had no rooms for the night and kept us off the street.

Very little communication, couldn’t even sleep there one of the nights because we were locked out and no one will give you the code when you check in you have to ask. The second night I was woken up to banging on the front door at 3 am by another couple people being locked out. They had the key code and it still didn’t work. Bathrooms are not clean. Spent a lot of money just to sleep outside the first night, the next day when we finally got into bed we only had a few hours of sleep before the staff was unlocking our door and trying to come in while we were asleep. Very unprofessional 0/10. Don’t stay here, the Casaldo’s rooms next door is way better and let us sleep in their spa because they had no rooms for the night and kept us off the street.

10

Giovanna

24 de set. de 2023

·

A estadia foi de 1 noite

Hotel comodo e pulito. Personale gentile e simpatico. Colazione ottima.

Hotel comodo e pulito. Personale gentile e simpatico. Colazione ottima.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são frequentemente espaçosos e confortáveis, com varandas ou vista para o jardim e algumas opções mais silenciosas, mas a decoração parece datada. O isolamento acústico e as comodidades do quarto variam, e vários hóspedes relataram Wi‑Fi fraco ou inexistente.

Avaliações dos hóspedes relacionadas

10

Felipe

16 de out. de 2024

·

A estadia foi de 3 noites

Quarto espaçoso e com sacada, bem ventilado e iluminado! Moveis novos e bem conservados

Quarto espaçoso e com sacada, bem ventilado e iluminado! Moveis novos e bem conservados

4

Marcos

12 de set. de 2024

·

A estadia foi de 3 noites

Rooms need upgrades

Rooms need upgrades

8

Cindy

11 de set. de 2025

·

A estadia foi de 4 noites

Our room was quite big and comfortable, but that’s it. If you wanted AC you have to pay. Do you want to sit at the terrace? You have to pay. No hair dryer either. The people were great though

Our room was quite big and comfortable, but that’s it. If you wanted AC you have to pay. Do you want to sit at the terrace? You have to pay. No hair dryer either. The people were great though

6

FRANK

30 de ago. de 2025

·

A estadia foi de 5 noites

The property has poor insulation. I could hear noises from neighboring room and even footsteps on another floor.

The property has poor insulation. I could hear noises from neighboring room and even footsteps on another floor.

6

Pinar

11 de jul. de 2023

·

A estadia foi de 3 noites

Otel temiz,internet çekmiyor kaldığımız süre boyunca wi-fi çalışmadı.Merkeze yürümek yarım saat,şampuan ve sabunlar çok kötü

Otel temiz,internet çekmiyor kaldığımız süre boyunca wi-fi çalışmadı.Merkeze yürümek yarım saat,şampuan ve sabunlar çok kötü

10

martin

28 de nov. de 2025

·

A estadia foi de 1 noite

Very clean and spacious room and clean bathroom, Very quiet and a 30minute walk from the main train station and most of the the attractions in the city. There was a nice continental breakfast too and the room was made available early for checking in as we had arrived earlier than expected. There were a number of restaurants and cafes nearby

Very clean and spacious room and clean bathroom, Very quiet and a 30minute walk from the main train station and most of the the attractions in the city. There was a nice continental breakfast too and the room was made available early for checking in as we had arrived earlier than expected. There were a number of restaurants and cafes nearby

8

Mauricio

11 de out. de 2025

·

A estadia foi de 2 noites

The balcony view is amazing.... Totally worth it the inner garden with lemon trees and a big cypress on the adjacent property the balcony has a roll up tent. Also a cute ginger cat!

The balcony view is amazing.... Totally worth it the inner garden with lemon trees and a big cypress on the adjacent property the balcony has a roll up tent. Also a cute ginger cat!

6

Diogo

21 de mai. de 2024

·

A estadia foi de 1 noite

Overall great place but the bathroom was a wild experience with the shower turning it into a pool. Also the aircon was pointed straight to the bed, which affected our throat.

Overall great place but the bathroom was a wild experience with the shower turning it into a pool. Also the aircon was pointed straight to the bed, which affected our throat.

10

Vincent

18 de jun. de 2025

·

A estadia foi de 3 noites

Wonderful hotel. The room was large and clean. It was great to have breakfast on the balcony every morning. Highly recommended.

Wonderful hotel. The room was large and clean. It was great to have breakfast on the balcony every morning. Highly recommended.

6

Shunichi

26 de mai. de 2024

·

A estadia foi de 2 noites

Wifiがない朝食が無い

Wifiがない朝食が無い

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O serviço é inconsistente: alguns hóspedes elogiam a equipe simpática e prestativa, os toques atenciosos e a assistência noturna, enquanto outros relatam recepção rude ou pouco prestativa, barreiras de idioma e problemas com códigos de acesso ou suporte fora do horário de funcionamento.

Avaliações dos hóspedes relacionadas

10

Melissa

9 de out. de 2023

·

A estadia foi de 3 noites

The staff were super friendly and helpful from helping me get my luggage to my room to recommending me places to visit and eat. Thank you so much for having me stay with you guys. I look forward to returning

The staff were super friendly and helpful from helping me get my luggage to my room to recommending me places to visit and eat. Thank you so much for having me stay with you guys. I look forward to returning

2

Tu

21 de nov. de 2025

·

A estadia foi de 1 noite

My flight got delayed so I showed up late around 10:30p at the hotel on Tue, Nov 11 2025. The front desk was so so so rude that he was mad at me that he asked me why I came in late and I explained to him that my flight got delayed. I apologized him several times and he he was staring at me and said "Sorry, Sorry, sorry.. Sorry for what?" He also said he would not want to accept me next time. He treated me like a homeless guy or garbage. I felt so embarrassing. He asked me to pay 9 euro for city tax and I gave him a 20 euro bill and he was so mad and raised his voice "I want exact 9 euro" Luckily I was able to find some changes to sum up to 9 euros. It was a most terrible experience that I I had ever had at hotel in my life. Why in the world there is a service man who treats customer terribly like that? I was so sad.

My flight got delayed so I showed up late around 10:30p at the hotel on Tue, Nov 11 2025. The front desk was so so so rude that he was mad at me that he asked me why I came in late and I explained to him that my flight got delayed. I apologized him several times and he he was staring at me and said "Sorry, Sorry, sorry.. Sorry for what?" He also said he would not want to accept me next time. He treated me like a homeless guy or garbage. I felt so embarrassing. He asked me to pay 9 euro for city tax and I gave him a 20 euro bill and he was so mad and raised his voice "I want exact 9 euro" Luckily I was able to find some changes to sum up to 9 euros. It was a most terrible experience that I I had ever had at hotel in my life. Why in the world there is a service man who treats customer terribly like that? I was so sad.

2

Yvette

19 de ago. de 2024

·

A estadia foi de 2 noites

Arrived and the staff member on front desk was so rude, no offer of help to get our bags up the stairs and then proceeded to be rude again a couple of hours later when we were going to explore the town. Breakfast was horrible and not even worth eating there.

Arrived and the staff member on front desk was so rude, no offer of help to get our bags up the stairs and then proceeded to be rude again a couple of hours later when we were going to explore the town. Breakfast was horrible and not even worth eating there.

10

Saily

25 de out. de 2025

·

A estadia foi de 1 noite

Best Staff experience in Italy. Extremely helpfull and friendly. I felt like I was home. I loved the balcony view. It was like be at my backyard at home. Absolutely loved it.

Best Staff experience in Italy. Extremely helpfull and friendly. I felt like I was home. I loved the balcony view. It was like be at my backyard at home. Absolutely loved it.

10

Teresa

24 de jun. de 2023

·

The owner/staff went above and beyond waiting for us till after midnight because of our delayed flight. They were kind and being a 5 minute walk to the train station was perfect!!!

The owner/staff went above and beyond waiting for us till after midnight because of our delayed flight. They were kind and being a 5 minute walk to the train station was perfect!!!

10

bruno

29 de jun. de 2024

·

A estadia foi de 1 noite

Séjour pour juste une nuit , trop court , à revenir plus longtemps pour l’hôtel et les environs.Personnel au top , nous devions partir de bonne heure , avant 7 h30 , heure de service pour le petit dej. Ils nous ont préparé un sac à emporter pour qu’on puisse se restaurer malgré tout. , encore merci …

Séjour pour juste une nuit , trop court , à revenir plus longtemps pour l’hôtel et les environs.Personnel au top , nous devions partir de bonne heure , avant 7 h30 , heure de service pour le petit dej. Ils nous ont préparé un sac à emporter pour qu’on puisse se restaurer malgré tout. , encore merci …

6

Priscila

28 de out. de 2025

·

A estadia foi de 2 noites

Limpieza muy buena, hay escalera para llegar en las habitaciones, el personal: la mujer nos atendio muy bien, pero el hombre tenia mala cara y no era nada amable. Hemos pedido informacion de restaurante cercano y nos contestó mal, dijo para buscarnos en google. Y que en la esquina habia una pizzeria.

Limpieza muy buena, hay escalera para llegar en las habitaciones, el personal: la mujer nos atendio muy bien, pero el hombre tenia mala cara y no era nada amable. Hemos pedido informacion de restaurante cercano y nos contestó mal, dijo para buscarnos en google. Y que en la esquina habia una pizzeria.

2

Clayton

29 de set. de 2024

·

A estadia foi de 2 noites

Very little communication, couldn’t even sleep there one of the nights because we were locked out and no one will give you the code when you check in you have to ask. The second night I was woken up to banging on the front door at 3 am by another couple people being locked out. They had the key code and it still didn’t work. Bathrooms are not clean. Spent a lot of money just to sleep outside the first night, the next day when we finally got into bed we only had a few hours of sleep before the staff was unlocking our door and trying to come in while we were asleep. Very unprofessional 0/10. Don’t stay here, the Casaldo’s rooms next door is way better and let us sleep in their spa because they had no rooms for the night and kept us off the street.

Very little communication, couldn’t even sleep there one of the nights because we were locked out and no one will give you the code when you check in you have to ask. The second night I was woken up to banging on the front door at 3 am by another couple people being locked out. They had the key code and it still didn’t work. Bathrooms are not clean. Spent a lot of money just to sleep outside the first night, the next day when we finally got into bed we only had a few hours of sleep before the staff was unlocking our door and trying to come in while we were asleep. Very unprofessional 0/10. Don’t stay here, the Casaldo’s rooms next door is way better and let us sleep in their spa because they had no rooms for the night and kept us off the street.

2

Jose

2 de out. de 2024

·

A estadia foi de 3 noites

I would never go back to this hotel. And Franco the front desk guy is the reason why. Extremely nasty, unpolite and unprofessional with the customer. Quinto was very kind.

I would never go back to this hotel. And Franco the front desk guy is the reason why. Extremely nasty, unpolite and unprofessional with the customer. Quinto was very kind.

6

Kristin

14 de jun. de 2023

·

A estadia foi de 3 noites

Upon arrival, reception person was not friendly or helpful; but all staff after him was. It is a 20-30 minute walk from tourist sites but we actually like this as we went to non-touristy restaurants for our evening meal.

Upon arrival, reception person was not friendly or helpful; but all staff after him was. It is a 20-30 minute walk from tourist sites but we actually like this as we went to non-touristy restaurants for our evening meal.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização residencial tranquila a cerca de 15–30 minutos a pé das principais atrações, com alguns restaurantes e cafés nas proximidades. Vários hóspedes acharam que era mais longe do que o esperado ou usaram táxis, e o estacionamento na rua pode ser um desafio.

Avaliações dos hóspedes relacionadas

10

Leonardo

5 de mai. de 2023

·

A estadia foi de 1 noite

Excelente ubicación y un cuarto muy lindo

Excelente ubicación y un cuarto muy lindo

6

Laura

3 de jun. de 2023

·

A estadia foi de 1 noite

Alojamiento a buen precio a 15min del centro a pié. Parking solo en la calle, algunas plazas son de pago. Desayuno con todo lo basico

Alojamiento a buen precio a 15min del centro a pié. Parking solo en la calle, algunas plazas son de pago. Desayuno con todo lo basico

10

Lilia

27 de jun. de 2024

·

A estadia foi de 1 noite

Nice and clean hotel. Our room had a balcony with a pretty view. Staff speaks some English and Spanish, they are all very polite and helpful. Location is okay and safe but you will need to take a taxi to train terminal or downtown to the touristic attractions ($15-20 euros) Good breakfast too. Overall recommend.

Nice and clean hotel. Our room had a balcony with a pretty view. Staff speaks some English and Spanish, they are all very polite and helpful. Location is okay and safe but you will need to take a taxi to train terminal or downtown to the touristic attractions ($15-20 euros) Good breakfast too. Overall recommend.

10

Garry

18 de mar. de 2023

·

A estadia foi de 1 noite

A modest hotel a 15 minute walk to the heart of the city. There is some free parking in the street, if you aren't lucky to get one of these the paid parking is only from 8am to 8pm. So even then it's not so bad.

A modest hotel a 15 minute walk to the heart of the city. There is some free parking in the street, if you aren't lucky to get one of these the paid parking is only from 8am to 8pm. So even then it's not so bad.

4

Mohamed

17 de set. de 2023

·

A estadia foi de 2 noites

Hôtel mal situé (à proximité de la voie ferrée) et ce qui m'a rendu furieux c'est que lors de la réservation on m'a confirmé qu'il y a un parking appartenant à l'hôtel. Or en arrivant à l'hôtel la réceptionniste m'a dit qu'il faut chercher un parking à proximité et dont la plupart sont payants à l'heure. Après avoir passé 30 mn à chercher en vain, j'étais obligé de payer un garage parking à 30 € la journée. Je ne recommande pas cet hôtel aux automobilistes et encore moins aux non motorisés du fait de son éloignement du centre ville. En outre le petit-déjeuner laisse à désirer...

Hôtel mal situé (à proximité de la voie ferrée) et ce qui m'a rendu furieux c'est que lors de la réservation on m'a confirmé qu'il y a un parking appartenant à l'hôtel. Or en arrivant à l'hôtel la réceptionniste m'a dit qu'il faut chercher un parking à proximité et dont la plupart sont payants à l'heure. Après avoir passé 30 mn à chercher en vain, j'étais obligé de payer un garage parking à 30 € la journée. Je ne recommande pas cet hôtel aux automobilistes et encore moins aux non motorisés du fait de son éloignement du centre ville. En outre le petit-déjeuner laisse à désirer...

10

Leah

7 de nov. de 2024

·

A estadia foi de 11 noites

At my request my room was on a low floor because I knew in advance that there wasn’t an elevator. This made my stay much more comfortable. The hotel is a 25 minute walk (almost completely flat) to the historic area. Very convenient location.

At my request my room was on a low floor because I knew in advance that there wasn’t an elevator. This made my stay much more comfortable. The hotel is a 25 minute walk (almost completely flat) to the historic area. Very convenient location.

10

martin

28 de nov. de 2025

·

A estadia foi de 1 noite

Very clean and spacious room and clean bathroom, Very quiet and a 30minute walk from the main train station and most of the the attractions in the city. There was a nice continental breakfast too and the room was made available early for checking in as we had arrived earlier than expected. There were a number of restaurants and cafes nearby

Very clean and spacious room and clean bathroom, Very quiet and a 30minute walk from the main train station and most of the the attractions in the city. There was a nice continental breakfast too and the room was made available early for checking in as we had arrived earlier than expected. There were a number of restaurants and cafes nearby

10

Elizabeth

27 de set. de 2025

·

A estadia foi de 1 noite

Location is about 20 minute walk to centre of Florence. Very clean and comfortable stay.

Location is about 20 minute walk to centre of Florence. Very clean and comfortable stay.

10

konstanze

8 de jun. de 2023

·

Das Hotel ist in einer ruhigen Seitenstrasse der Via degli Artisti gelegen, keinerlei Auto- oder sonstwie Lärm. in 15 mins war man zu Fuss am Duomo. Unser Empfang war freundlich, generell ist das Personal sehr hilfsbereit und nett. Wir hatten Glück und bekamen eins der Balkonzimmer nach hinten zum Garten raus - das war wirklich schön, man konnte morgens und abends toll sitzen. Mittags waren wir unterwegs :-). Frühstück ist halt typisch italienisch - wer Rührei und Käseplatte erwartet, ist halt hier falsch- war aber reichlich und es gab immer leckeren Kuchen und Obst. Kaffee war genial! Die Einrichtung ist optisch leicht in die Jahre gekommen (will sagen: altmodisch) , aber das sieht man bereits auf den Fotos, das solle eigentlich dann vor Ort keine Überraschung sein. Betten waren top und alles war sauber und funktionierte. Parkplatz vor der Tür war auch kein Problem. Wir empfehlen es !

Das Hotel ist in einer ruhigen Seitenstrasse der Via degli Artisti gelegen, keinerlei Auto- oder sonstwie Lärm. in 15 mins war man zu Fuss am Duomo. Unser Empfang war freundlich, generell ist das Personal sehr hilfsbereit und nett. Wir hatten Glück und bekamen eins der Balkonzimmer nach hinten zum Garten raus - das war wirklich schön, man konnte morgens und abends toll sitzen. Mittags waren wir unterwegs :-). Frühstück ist halt typisch italienisch - wer Rührei und Käseplatte erwartet, ist halt hier falsch- war aber reichlich und es gab immer leckeren Kuchen und Obst. Kaffee war genial! Die Einrichtung ist optisch leicht in die Jahre gekommen (will sagen: altmodisch) , aber das sieht man bereits auf den Fotos, das solle eigentlich dann vor Ort keine Überraschung sein. Betten waren top und alles war sauber und funktionierte. Parkplatz vor der Tür war auch kein Problem. Wir empfehlen es !

10

Victor

14 de out. de 2025

·

A estadia foi de 3 noites

Area was good and stay was great , no breakfast

Area was good and stay was great , no breakfast

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O feedback sobre o café da manhã é misto: alguns apreciaram um buffet simples, continental ou no estilo italiano, com bom café, enquanto outros o acharam limitado, inconsistente ou indisponível.

Avaliações dos hóspedes relacionadas

8

Ann

10 de abr. de 2024

·

A estadia foi de 3 noites

Comfortable and clean. A little tired looking but clean. Excellent breakfast. Friendly staff. English good. Crisp bed linen but towels old but they were changed every day. No kettle in the room.

Comfortable and clean. A little tired looking but clean. Excellent breakfast. Friendly staff. English good. Crisp bed linen but towels old but they were changed every day. No kettle in the room.

2

Yvette

19 de ago. de 2024

·

A estadia foi de 2 noites

Arrived and the staff member on front desk was so rude, no offer of help to get our bags up the stairs and then proceeded to be rude again a couple of hours later when we were going to explore the town. Breakfast was horrible and not even worth eating there.

Arrived and the staff member on front desk was so rude, no offer of help to get our bags up the stairs and then proceeded to be rude again a couple of hours later when we were going to explore the town. Breakfast was horrible and not even worth eating there.

10

Lilia

27 de jun. de 2024

·

A estadia foi de 1 noite

Nice and clean hotel. Our room had a balcony with a pretty view. Staff speaks some English and Spanish, they are all very polite and helpful. Location is okay and safe but you will need to take a taxi to train terminal or downtown to the touristic attractions ($15-20 euros) Good breakfast too. Overall recommend.

Nice and clean hotel. Our room had a balcony with a pretty view. Staff speaks some English and Spanish, they are all very polite and helpful. Location is okay and safe but you will need to take a taxi to train terminal or downtown to the touristic attractions ($15-20 euros) Good breakfast too. Overall recommend.

6

Stefan

3 de mai. de 2023

·

A estadia foi de 6 noites

Värdelös frukost med inplastad ost och croissant och pulverkaffe

Värdelös frukost med inplastad ost och croissant och pulverkaffe

10

martin

28 de nov. de 2025

·

A estadia foi de 1 noite

Very clean and spacious room and clean bathroom, Very quiet and a 30minute walk from the main train station and most of the the attractions in the city. There was a nice continental breakfast too and the room was made available early for checking in as we had arrived earlier than expected. There were a number of restaurants and cafes nearby

Very clean and spacious room and clean bathroom, Very quiet and a 30minute walk from the main train station and most of the the attractions in the city. There was a nice continental breakfast too and the room was made available early for checking in as we had arrived earlier than expected. There were a number of restaurants and cafes nearby

6

Antimina

1 de jun. de 2024

·

A estadia foi de 2 noites

Nel complesso buono Buona posizione, camera discreta .. colazione non delle migliori ma ok

Nel complesso buono Buona posizione, camera discreta .. colazione non delle migliori ma ok

10

konstanze

8 de jun. de 2023

·

Das Hotel ist in einer ruhigen Seitenstrasse der Via degli Artisti gelegen, keinerlei Auto- oder sonstwie Lärm. in 15 mins war man zu Fuss am Duomo. Unser Empfang war freundlich, generell ist das Personal sehr hilfsbereit und nett. Wir hatten Glück und bekamen eins der Balkonzimmer nach hinten zum Garten raus - das war wirklich schön, man konnte morgens und abends toll sitzen. Mittags waren wir unterwegs :-). Frühstück ist halt typisch italienisch - wer Rührei und Käseplatte erwartet, ist halt hier falsch- war aber reichlich und es gab immer leckeren Kuchen und Obst. Kaffee war genial! Die Einrichtung ist optisch leicht in die Jahre gekommen (will sagen: altmodisch) , aber das sieht man bereits auf den Fotos, das solle eigentlich dann vor Ort keine Überraschung sein. Betten waren top und alles war sauber und funktionierte. Parkplatz vor der Tür war auch kein Problem. Wir empfehlen es !

Das Hotel ist in einer ruhigen Seitenstrasse der Via degli Artisti gelegen, keinerlei Auto- oder sonstwie Lärm. in 15 mins war man zu Fuss am Duomo. Unser Empfang war freundlich, generell ist das Personal sehr hilfsbereit und nett. Wir hatten Glück und bekamen eins der Balkonzimmer nach hinten zum Garten raus - das war wirklich schön, man konnte morgens und abends toll sitzen. Mittags waren wir unterwegs :-). Frühstück ist halt typisch italienisch - wer Rührei und Käseplatte erwartet, ist halt hier falsch- war aber reichlich und es gab immer leckeren Kuchen und Obst. Kaffee war genial! Die Einrichtung ist optisch leicht in die Jahre gekommen (will sagen: altmodisch) , aber das sieht man bereits auf den Fotos, das solle eigentlich dann vor Ort keine Überraschung sein. Betten waren top und alles war sauber und funktionierte. Parkplatz vor der Tür war auch kein Problem. Wir empfehlen es !

10

Giovanna

24 de set. de 2023

·

A estadia foi de 1 noite

Hotel comodo e pulito. Personale gentile e simpatico. Colazione ottima.

Hotel comodo e pulito. Personale gentile e simpatico. Colazione ottima.

6

Sylviane

21 de mar. de 2023

·

A estadia foi de 1 noite

Free parking in the street, but never found a place. No bread at breakfast first 3 days.

Free parking in the street, but never found a place. No bread at breakfast first 3 days.

10

Courtney

5 de jul. de 2023

·

A estadia foi de 3 noites

breakfast was good. room comfortable.

breakfast was good. room comfortable.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

6

Lilian Fernanda

30 de mar. de 2026

·

A estadia foi de 3 noites

Café da manhã bem simples. Não havia frigobar no quarto Bastante pernilongos Longe da estação, longe dos pontos turísticos Porém boa limpeza e educação dos funcionários

Café da manhã bem simples. Não havia frigobar no quarto Bastante pernilongos Longe da estação, longe dos pontos turísticos Porém boa limpeza e educação dos funcionários

8

Camila

21 de out. de 2025

·

A estadia foi de 2 noites

Hotel muito bom, mas a cama poderia ser muito melhor.

Hotel muito bom, mas a cama poderia ser muito melhor.

6

Jurandi

13 de set. de 2025

·

A estadia foi de 2 noites

Pontos positivos: cama confortável, quarto grande e café da manhã razoavelmente bom (café, croassant, pão, queijo, iogurte e um bolo). Localização próxima a estação de trem (aproximadamente 5 minutos de caminhada). Atendimento da senhorinha que fica na recepção na parte da tarde foi muito bom. Pontos que não gostamos: box do banheiro é montável, molha muito e é desconfortável. O principal ponto negativo foi ter que pagar 5 euros por noite para ter o ar condicionado.

Pontos positivos: cama confortável, quarto grande e café da manhã razoavelmente bom (café, croassant, pão, queijo, iogurte e um bolo). Localização próxima a estação de trem (aproximadamente 5 minutos de caminhada). Atendimento da senhorinha que fica na recepção na parte da tarde foi muito bom. Pontos que não gostamos: box do banheiro é montável, molha muito e é desconfortável. O principal ponto negativo foi ter que pagar 5 euros por noite para ter o ar condicionado.

6

Augusto Carlos

17 de fev. de 2025

·

A estadia foi de 2 noites

O box do banheiro é móvel e sanfonado, desconfortável, molhando o banheiro inteiro, no dia seguinte amanhece úmido e com cheiro de mofo. O atendimento do senhor da recepção é educado e prestativo.

O box do banheiro é móvel e sanfonado, desconfortável, molhando o banheiro inteiro, no dia seguinte amanhece úmido e com cheiro de mofo. O atendimento do senhor da recepção é educado e prestativo.

6

Joas

6 de jan. de 2025

·

A estadia foi de 2 noites

Atendimento ruim, não tinha café, camas velhas

Atendimento ruim, não tinha café, camas velhas

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 14:00 a 23:00

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

outubro 2026

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Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.