Howard Johnson by Wyndham Phoenix Airport/Downtown Area

It was a nice presentation and I got interrupted for a new mattress 🙄otherwise it was nice.

The room was super hot and took a few hours to cool off. Not well maintained and there were what looked like cigarette marks on the walls. The front desk personnel were very nice tho. Heard random drunk people screaming at 1am. Booked the room because it was close to the airport and The Spot parking. Would not recommend.

Reception area of the Hotel smelled so moldy when pointed out to the night manager copped an attitude. This hotel wants to charge you up front $40 for incidentals instead of holding the card in case.

The location is nice, was a short walk to the metro/transit, felt safe, lots of parking. I appreciate a “vintage vibe”, but this motel is just simply “vintage”. The luggage rack (broken) was from the 70’s I’m sure. The rooms are very spacious however. I had chose this hotel for the outdoor pool, since it is Phoenix after all, but was very disappointed as the pool was quite dirty, not heated, no hot tub and no pool towels. I managed to find one lounge chair that wasn’t broken or covered in bird poop. We didn’t try the breakfast.

They did nit have a key that worked. They could use the master to let me in but there was not a key so I code go in and out of the room as needed!! Crazy!!! The "man" from thy front desk told me I wasn't doing the card correctly and he needed to "teach me!" He was then also not able to open the door with the key either!!?? Very condescending. Disrespectful! The electrical outlets in the bathroom didn't work! Plugged my curling iron in at an outlet by the door.... But the plug kept falling out of the outlet! I asked to get my money back but was unable to get a person on the phone from. Hotels.com.it was all a disaster. The Howard Johnson was listed as a Wyndham hotel. Called them and they told me there was nothing they could do as these hotels all have independent owners... Don't trust Wyndham either.