The Family Escape Townhome

Nous avons apprécié notre séjour. L'endroit est super confortable, propre et bien equipé. J'apprecierais recevoir une communication directe avec les propriétaires plutôt que des messages automatisés.

It is a great place. Just could use a few comfy blankets for cold nights

The family escape house was a perfect stay, everything we needed to make a meal was there and very helpful so we could spend our money on adventures. We felt very safe in this community vacation spot. Everything we wanted to check out was within 10min-40min

The neighborhood is quiet with lots of green space. Beds are comfortable. The house is nicely furnished. About 10 minute drive to Blue Mountain Resort. No extra blankets, we were cold on the first night when temperatures dropped to 18 degrees. Cleaning team arrived at 3:30, so we could not check-in on time. I was told to come back at 5:00. Then I got a text message that the house will be ready at 4:00. There is no way the team could clean the house properly in 30 minutes, and it shows... There is black mold in the 2nd floor shower. The towel rack in that bathroom is broken. The entrance patio is dirty, same with the back patio. Leaves and debris on the floor. The kitchen is well equipped but the non-stick frying pans are very scratched and not healthy to use. The dishwasher does not clean properly and does not dry the dishes even on the 2 hour heat dry cycle. It needs to be repaired or replaced. We were 7 guests, and drying all the dishes was annoying and time consuming. We expected a higher standard of maintenance and cleanliness.

We really enjoyed our stay at this house. Easy to locate and in a quiet setting. Nice bedrooms and bathrooms and a large downstairs with big kitchen. Very clean! Only negative was the living room seating…not very comfortable. I would rent this place again. Communication was good also.