Ocean Key Resort & Spa, a Noble House Resort

Ein schönes Hotel, wenn auch ein wenig in die Jahre gekommen. Das Personal ist sehr freundlich und hilfsbereit, auch wenn einige Fehler passiert sind. Abendessen im Hot Tin Roof sehr gut, gutes Preis-Leistungsverhältnis. Störend sind definitiv die geschützten Hähne in Key West, die uns 2 Nächte um den Schlaf gebracht haben, mit ihrem nächtlichen Geschrei. Hotel empfehlenswert

Das Hotel ist schön, aber die Sterne nicht wert, da bereits etwas herunter gekommen. Unser Zimmer hatte den Balkon direkt auf einen Parkplatz, wo dahinter die Kreuzfahtschiffe anlegen. Dementsprechend laut war es zu gewissen Tageszeiten. Preis/Leistung nicht gegeben.

Terrible hotel building with terrible customer service. Building is old and consist of few buildings combined. Need to change elevator 2 times to go to your room. Rooms are nicely decorated but not what you expect for $1000 a night. They are way over priced for the quality. Front desk staff is terrible. Don’t know how to handle issues which you will have plenty. We didn’t have AC 2 out of 3 nights and they didn’t even feel bad about it. They said basically it is what it is and we have to deal with it. One night they moved us to another room and they were acting like they were doing us a favor. It was major problem for us. second night they moved us to our room which has broken AC And gave us boxed fan to cool off. Front desk manager is clueless and don’t know how to handle issues and he has kids working for him who do not know how to handle anything. They are like teenagers. I would never ever stay there again and warn anyone not to there. Oh you will wake up 5am because of dumpster trucks getting the trash and it takes like 20 min. Another thing is their damn roosters , they start 4am and won’t let you sleep. Jesus, it was 3 days of hell!

Overall hotel is nice but overpriced for what it is and parking is 50 dollars a night. There are other options that are better quality or better price.

The staff was exceptional in evry encounter. Location is fantastic. Rooms fresh and clean. Will stay again.