Shilo Inn Suites - Idaho Falls

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Clean room. Breakfast was great. Front desk staff upon check in was ok. First girl started our check in, then dissatisfied into the back and didn’t return. A bit later, the second person (a guy) came out and finished our check in and told us that the first gal was watching/listening to an entertaining thing that she left us hanging to return to finish. Instead of finishing our late night check in, after a very long day of traveling, she just walked away back to her entertainment!? That was very rude and unprofessional of her.

Breakfast was meager. Only a few menu items of eggs and pancakes. No fresh fruit. No cereal. Required a breakfast voucher. Made me feel like I was trying to steal a breakfast. Also, it was referred to as a "complimentary breakfast." In fact, I paid for it with the reservation. It was INCLUDED -- NOT COMPLIMENTARY. Would they think the bed in my room was "complimentary?" No. It was part of what I paid for. Their whole attitude exuded contempt.

Wow what a wonderful place to stay and rest. Beds and pillows absolutely top notch and cozy and comfortable. Pool awesome and hot tub very nice (though a few times missing around the top edge). Breakfast the next morning was delicious (you order off a menu and it is delivered to your table). Such a great place when you are travelling. Will be coming back on our travels down to States.

It was very quiet and rooms were nice.